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Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Key Responsibilities Complaint Handling & Investigation

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man. Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK.

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Service. NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go furthe

A housing services organization in the East Midlands is seeking a Housing Complaints Officer responsible for managing formal complaints related to housing services. Housing Complaints Investigator: Fair, Thorough Resolutions Vivid Resourcing Ltd•East Midlands, England, GB.

A Local Authority in the South East is seeking a SEND Complaints & Tribunals Officer to manage complex casework and lead on tribunal activities to support positive outcomes for children with SEND.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Acknowledge all complaints and categorise. Input and maintain up to date comprehensive records including all co

Track tribunal cases and complaints to support service development and improvement. SEND Complaints & Tribunals Officer. SEND Complaints & Tribunals Officer.

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Contributing to continuous improvement by sharing insights and supporting the deve

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A local government authority in Greater London is seeking an experienced manager to lead their Complaints & Members Enquiries team.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance. Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities.

Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service improvements. Interim SEND Complaints & Tribunals Officer.

A housing services organization in the East Midlands is looking for a Housing Complaints Officer. This role involves managing formal complaints, conducting thorough investigations, and ensuring compliance with relevant policies.

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure resid

A progressive UK bank is seeking an experienced Complaints Team Leader to develop and mentor a team of Case Handlers.

A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolving complaints, ensuring residents feel heard and their concerns handled fairly. The ideal candidate should have experience in managing complai

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). You’ll also work proactively with services to reduce avoidable complaints and escalation by i

The successful candidate will ensure effective resolution of customer complaints with empathy and professionalism. Responsibilities include investigating complaints, maintaining records, and analyzing data for service improvement.

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

We have an exciting opportunity for a professional, enthusiastic, and tenacious.The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.Assistant Manager with the day-to-day management duties.This role will suit someone already

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Occupational Therapy Assistant.Hybrid – mix of home working, office-based work, and on-site client premises.About the Role An opportunity has arisen for an experienced.Occupational Therapy Assistant.Adult Social Care service in North London.The role involves providing a professional fieldwork serv

Our client is seeking experienced.This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.Leading and developing support teams to consistently deliver person-led care.Working

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Support the wider engineering team through effective leadership and coaching and development of team.Control of contractors & maintenance suppliers through effective performance reviews.Support Maintenance Excellence roadmap implementation plan for site.Adherence to planned maintenance schedules thr

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award-winning care provider as a Kitchen Assistant.We are looking for people to make a difference to residents lives every day.When you join Care

CFO Executive Assistant and Team Leader - KempstonSalary: 35,412 per annum - 38,220 per annumBasis: Full timePackage: 37 Hours Per Week, Hybrid Working, Flexitime Scheme, Local Government Pension Scheme, Holiday allowance of 25 days (plus public holidays) on joining.Contractual Hours: 37Re

Care Assistant - Anning House, Weymouth, DT4 9QXAlternative Weekend Working RequiredAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.The Role Hel

Agency Catering Assistant – Care Homes & Care Settings Location: North East, North West, Midlands, Yorkshire | Flexible Shifts We’re looking for a dedicated Agency Catering Assistant to support care homes and care settings across the North East, North West, Midlands, and Yorkshire.This