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Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000, • Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fa...

Junior Network Support Analyst - New Role £27,500 (rising to £30,000) plus excellent benefits. Keywords: Networking, Cisco, SIP, Fortinet, WAN, Telephony, ITIL A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: • Experience in a 1st or 2nd Line support role providing support on networking issues., • Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service, • Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This is a dynamic, high-impact role focused on delivering exceptional quality. Your core mission is to manage technical faults from initial identification right through to resolution. Duties will include: • Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point., • Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments., • Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs., • Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed., • System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: • Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess, • Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams, • WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi / Teltonika), • Security & Access - Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet / MobilePass / Fortinet Authenticator), • Cloud Environment - Device / Environmental monitoring platforms, Data Centre environments Please send CV for full job description and an informal chat. Please note, this role is based in Harrogate and there is a requirement to visit site on a weekly basis