Handling customer queries & complaints * Listening to the customers' needs to generate repeat sales * Creating quotations and confirmations of orders on CRM software Skills required: * Confidence and ...
Work closely with other members of the team and with members from other offices to manage the caseworking and marketing activities including compliance issues and first stage complaints from clients
Conduct investigations into employee complaints, ensuring fair and consistent resolutions. * Mentor and support managers on HR policies and best practices for people development. * Partner with ...
To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached * Support the wider management team by undertaking general management duties and ...
Respond to customer complaints and escalate where necessary * Log correspondence onto customer account record within Salesforce * Record and track demo equipment for sales team as part of product ...
Handle customer complaints and queries effectively * Record customer information accurately in the database * Collaborate with team members to achieve better results * Booking outbound sales meetings
Key Responsibilities: * Assist the Compliance Officer for Legal Practice (COLP) in handling claims, complaints, Data Subject Access Requests (DSARs), and associated litigation. * Support the COLP in ...
... complaints/enquiries in a timely and accurate manner - -Timely delivery of solutions which match the customer's needs and meet their objectives. This involves working closely with the Customer to ...
To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary
To escalate, by way of referral, all complaints, or suggestions that Verlingue has failed to deliver an effective service or any other matter where support is required. Referrals should be to your ...
Logging of consumer complaints and reporting to the key stakeholders.Assisting with consumer complaint investigations including route cause analysis and working closely with the Consumer Relations ...
You'll also participate in customer retention initiatives and be instrumental in effectively managing complaints and escalations for our customers, importantly ensuring that we 'close the loop' on ...
Be an Ambassador for the business area by identifying complaints and acting upon them in line with company policy. * Actively expand personal technical and niche knowledge both informally (networking ...
Ensuring customer satisfaction through effective communication and timely resolution of complaints * Monitoring, evaluating and improving manufacturing performance using various quality methodologies ...
Deal with occasional complaints before escalation is required * Hitting KPI targets as set by your Regional Manager What's in it for you? * £28k Basic * OTE's of between £30-45k in years one and ...
... complaints in accordance with Group guidelines, compliance procedures and standards of serviceWith a number of exciting opportunities in this role, you will be part of the transformation project ...
... complaints.- Inspecting all vehicles within SLAs.- Supporting the organisations claim function.The package as a desktop engineer- Industry leading organisation with great social events, culture and ...
To support the Housing Standards Team Lead and Technical staff in relation to housing standards, by investigating complaints, and undertaking service requests from tenants/landlords/owners, in ...
Evaluate pre-shipment inspection reports in partnership with our overseas teams. * Analyse product returns, faults and customer complaints to resolve issues quickly and efficiently. Key Competencies ...
... complaints or compliments and take some remedial action if at all - To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such ...
... queries, complaints, and calls promptly and effectivelyCollaborate with senior management on customer complaints resolutionManage retentions and payments according to contract termsEngage new ...
Resolve customer queries, questions, or complaints, working with all parties involved for the best customer outcomes. Appoint suppliers and manage progress, independently of Adjuster engagement. Make ...
Customer complaints are rectified with 48 hours - or escalated to the Sales Manager * The weekly movement sheet is completed for the following week and the weekly sales report is completed and ...
Supporting with handling complaints in line with Company policy. * Adhere to all company policies, procedures, and service level agreements. * Knowledge and compliance with Health and Safety ...