Head of customer service jobs in South CroydonCreate job alerts

Field Operations Manager – Building Services • Location: Surrey, Various, • Job Type: Full-time Day-to-Day of the Role: • Manage, plan, organize, and coordinate work orders within prescribed timescales., • Direct in-house and agency operatives as well as subcontractors to ensure maximum productivity, customer satisfaction, quality, and completeness of works., • Administer incentive schemes and ensure all operational procedures are followed., • Present operational unit aspects such as service delivery and KPIs to the Regional Head of Operations during monthly/weekly meetings., • Monitor contract performance, producing detailed analysis and implementing improvement plans., • Manage recruitment processes, performance appraisals, and development of staff within your business unit., • City & Guilds/time served tradesperson with a minimum of 5 years site experience in the property maintenance/construction industry, or CIOB Level 4 diploma in site management., • CITB CSCS Health and Safety card for a Supervisor/Manager., • SSSTMS H&S course or higher., • Certificate of Asbestos Awareness Training., • IOSH 1-day ‘Working Safely’ Training Certificate (or equivalent)., • Previous supervisory/management experience., • Full driving licence., • Excellent communication, organisation, and time management skills., • Ability to manage change and work both independently and within a team

Join Superdrug Head Office-Make a Real Difference Every Day! Location: East CroydonHours: 37.5Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includesThis is an exciting opportunity to join an established and growing high street retailer.We are looking for a Dot Net Developer to join our expanding development team. The team is working in an AGILE manner using Kanban methodology. Generate detailed customer focused initiatives, in line with the IT Department strategy and support with execution. Listen to the customer and implement new ideas and ways of working which are designed to improve service considering both Online and Offline. Whilst ensuring the team prioritises actions which delight the customer/team member.Key Responsibilities:. Design, develop, and maintain high-quality software solutions.. Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables.. Ensure the scalability, performance, and security of software applications.. Conduct code reviews and provide constructive feedback to team members.. Stay up to date with emerging technologies and industry trends.. Troubleshoot and resolve technical issues as they arise.. Contribute to the continuous improvement of development processes and best practices.. Customer Focused: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.. Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.. Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.. Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.. Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Technical Responsibilities:. Design software solutions, ensuring alignment with business goals and technical requirements.. Conduct code reviews and provide constructive feedback to team members.. Develop and maintain technical documentation, including system architecture diagrams and API specifications.. Troubleshoot and resolve complex technical issues, ensuring minimal disruption to development processes.. Optimize application performance and scalability through effective coding practices and system design.. Implement and manage CI/CD pipelines to streamline the development and deployment process.. Ensure the security and integrity of software applications through adherence to cybersecurity best practices.Qualifications:. Bachelors or Masters degree in Computer Science, Engineering, or a related field.. 2 years+ experience as a .Net Developer or similar role.. Strong proficiency in the .Net Stack.. Experience developing mobile applications in Xamarin / .Net MAUI / Flutter.. Experience with software development methodologies such as Agile or Scrum.. Excellent problem-solving skills and attention to detail.. Strong communication and interpersonal skills.. Ability to work effectively in a fast-paced, collaborative environment.. Experience with cloud computing platforms, ideally Azure.. Establishes strong relationships at all levels.. Can manage tough/complex messages with all stakeholders.. Role model collaboration to the team to exceed goals.. Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.. Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Here's what's in it for you:. 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays). 2 staff discount codes for yourself and a family member or friend.. 30% discount on Superdrug Own Brand Products both in store and online.. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.. Company pension matching and bonus.. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!. Unrivalled Learning and Development programmes.. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. . Come and be part of something special! For information on how we manage and store your data please go to

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within fast-paced sales and customer-facing environments? Join a growing and thriving sales and customer service team in Croydon! Our client, a well-established sales and marketing company located in Croydon, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Positive and Proactive: A "can-do" attitude is essential., • Professional: Maintain a professional manner and appearance., • High Standards: Committed to high customer service standards., • Full Availability: Full-time availability (4/5 days a week between Monday and Saturday). Note: This role is NOT suitable for international students or those in full-time education. What You'll Be Doing • Generating New Business: Building a new customer base for clients within residential environments., • Team Collaboration: Working alongside a motivated and high-energy sales team., • Customer Service: Providing high-quality service and brand representation., • Sales Acquisition: Driving results through face-to-face interactions. The Rewards of Joining This Team • Elite Mentorship: Access to expert coaching in sales, marketing, and customer service., • Team Culture: Immerse yourself in a workspace that feels like a community. From office buzz to epic social events, the energy never stops., • Built-In Support: Join a successful, established team of pros who have your back and will help you smash your targets from day one., • Unlimited Financial Freedom: Benefit from completely uncapped earnings. With enticing incentives and commission structures, your income potential has no ceiling., • Global & National Travel: From regional road trips to international retreats, our client takes their success on the road! The Process They are currently holding informal chats for their new sales and customer service roles. Send your CV to the recruitment team today for this immediate-start opportunity, and they’ll reach out if you're selected for the next steps. Experience is not necessary for this full-time equivalent, self-employed, commission-based role due to their development programme. However, experience in the following areas may give you a head start: retail, warehouse, administration, receptionist, customer service, marketing, sales assistant, cleaner, promotions, events coordinator, or any kind of hospitality (hotel, front of house, or bar) experience. Why? If you have a background in any of these areas, you will have already developed a strong work ethic and essential communication skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) *Please note: By applying to this advert, you acknowledge that our privacy policy applies and give consent for Blackwater Recruitment to share your data with our client so they may contact you regarding this role or any other role they deem suitable. For more information, please see our website before applying.

An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. A key requirement of this position is to develop, train and manage those colleagues. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. Additionally, the company has a pipeline of approximately 4,000 residential apartments. This extensive growth presents significant career development opportunities. Job Overview: As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills. Key Responsibilities: • Team Leadership: Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery., • Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities., • Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades., • Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance., • Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers., • Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards., • Documentation: Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications., • Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents., • Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained. Requirements: • Proven experience in a similar maintenance role, preferably within residential property management., • Technical expertise in building systems, plumbing, electrical, and HVAC systems., • Strong knowledge of health and safety regulations, fire safety, and building compliance standards., • Exceptional organizational and leadership skills, with experience managing teams and contractors., • Proficiency in using maintenance management software and Microsoft Office Suite., • Strong communication and interpersonal skills, with the ability to liaise effectively with residents and stakeholders., • Ability to respond to emergencies and work flexible hours when required., • Driving Licence is a MUST Preferred Qualifications: • NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance)., • IOSH or NEBOSH certification in health and safety., • Experience with residential block management software is an advantage.

🌟 Join Superdrug Head Office- Make a Real Difference Every Day! 🌟 📍 Location: East Croydon 🕒 Hours: 37.5 💷 Salary: Competitive 🎉 Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅 Here's the exciting bit…a day includes: You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. 📝 Key Responsibilities: Develop Own Brand product ranges across all of our categories with the commercial team, setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed: Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. 💡 Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 🔒 For information on how we manage and store your data please go to

Head of Contacts and Services - Mid Sussex District Council Location: Haywards Heath, West Sussex Salary: 64,200-71,892 pa About the Role: Mid Sussex District Council is seeking a driven and experienced individual to join our team as Head of Contracts and Services. We are looking for an experienced leader who has proven management experience in Environmental Services and Contracts, and a passion and interest in leading high profile public services through change. As Head of Contracts and Services you will be responsible for leading a multi-disciplinary team to effectively manage the Councils a range of large contracts providing key frontline services, including waste, green spaces, leisure and parking services. Your key responsibilities will include: • leading service delivery to ensure goals are achieved in line with financial targets and Service and Corporate Plans., • operational planning, policy implementation and development, and resource management, • commissioning and providing effective specialist operational and strategic advice to the Director and Assistant Director and supporting them to manage Member relationships, • as a member of the leadership family, shaping leadership standards and helping to coach, develop and mentor employees, The ideal candidate will have: • Proven experience in the management of major, high profile environmental services, • Proven experience of procuring and managing large scale contracts., • A clear understanding of and capacity for operational management within a Councils political framework, • A thorough understanding of and success in service re-design to improve efficiency, productivity, performance management and customer service, • A relevant professional qualification or an equivalent level of management experience. Working for Mid Sussex District Council offers a range of benefits, including: • Generous Pension Scheme: Secure your future with our excellent pension plan., • Hybrid Working: Enjoy the flexibility of working both remotely and in the office.

This executive governance role is responsible for the oversight, delivery, and commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery teams. You will be accountable for the contracts financial performanceincluding reporting, compliance, cost control, and margin protectionsupported by the Bromcom finance team. As Bromcoms largest contract to date, this role requires an experienced governance leader with a strong background in large-scale service delivery, public-sector contracting, and enterprise-level customer engagement. The successful candidate will bring proven experience in contract governance, service assurance, customer management, and programme oversight. Key Responsibilities Leadership & Governance • Provide executive leadership for all Bromcom teams supporting the EANI contract, ensuring consistent performance, alignment, and accountability., • Line manage the Principal Education Consultant, Head of Client Services, and Head of EANI Operations & Success., • Ensure all delivery functions are equipped, motivated, and structured to m...

Our client is a long-established retail brand, looking to hire a Learning and Development Specialist to join their team on a 6-month FTC. Their culture is built on creativity, collaboration, trust and agility and they believe in developing their people and fostering an environment where employees feel valued, supported, and empowered to succeed. They are committed to delivering exceptional customer experiences and the successful candidate will be instrumental in helping to build and role out their training programme. About the Role As a Learning & Development Specialist, you'll play a key role in building capability across our clients retail teams. You will deliver engaging learning interventions, coach colleagues in-store, and support retail leadership in enhancing performance and customer experience. This role blends hands-on delivery with development work and requires regular travel across store locations, alongside collaboration with the People team at Head Office. It is ideal for someone energised by coaching others, passionate about empowering retail teams, and motivated by seeing behaviour and performance improve. Key Responsibilities • Deliver engaging training and coaching across stores, improving product knowledge, service capability and selling confidence., • Facilitate group learning sessions and support the rollout of learning initiatives across the retail es...

Nuco Solutions are recruiting a confident Customer Service Team Leader to lead a busy Domestic Gas customer service team at a head office in Cheam.You’ll manage and support a team of CSOs, ensuring customers receive a fast, professional, and high-quality service across phone, email, and live chat.This is a hands-on leadership role where you’ll coach, motivate, and drive performance every day. Role and Responsibilities • Lead and support a team of Customer Service Operatives, • Handle escalated customer queries and complaints, • Drive performance and ensure KPIs are met, • Coach, train, and develop your team through 1:1s and ongoing support, • Manage rotas and ensure smooth daily operations, • Promote a positive, high-energy team culture, • Work closely with internal teams to resolve issues quickly Requirements • Previous experience in a team leader or supervisory role, • Strong communication and people management skills, • Confident coaching and developing others, • Calm, organised, and solution-focused under pressure, • Passion for delivering excellent customer service, • Able to lead by example and motivate a team Benefits • £32,183.42 starting salary, • Weekly pay (2 weeks in arrears), • 20 days holiday + Bank Holidays, • Annual leave increases after 5 years, • Training and development opportunities, • Career progression potential, • Supportive working environment, • Mental health and wellbeing support, • Cycle-to-work scheme

Lead Mobile Audiologist - Surrey Reports to: Head of Audiology Location: Mobile across Surrey practices Contract Type: Full-time, Permanent Salary: £50,000 - £65,000 + £5000 car allowance per annum, Mileage covered and Incentive scheme Role Purpose The purpose of this role is to provide high-quality, patient-centred audiology care as a qualified, HCPC-registered Hearing Aid Dispenser/Audiologist, delivering thorough assessments and personalised hearing solutions across multiple clinic sites (Banstead, Purley, Croydon, Bookham and Caterham). You will use strong communication and interpersonal skills to support patients throughout their hearing-care journey, while being adaptable, proactive, and open to innovative ways of working. Above all, you will demonstrate a genuine passion for delivering excellent patient care and continuously improving service quality. Key Responsibilities • Provide effective line management for the Surrey team, approve holiday and communicating with HR and other managers for rota changes and staffing levels., • Create and manage staff rotas for the Surrey Audiology team, • Report weekly KPI's to Head of Audiology, • Be pro-active when on site, with staff training, awareness building and marketing, • Be able to build rapport with practice staff, • Carry out full hearing assessments, • Fit, programme, and verify hearing aids, • Conduct microsuction wax removal (training in this is preferred but not required), • Perform Tympanometry confidently, • Provide aftercare and ongoing patient support, • Build strong patient relationships and deliver person-centred care, • Work across different Surrey branches (driving required), • Support service development and contribute to new ideas/processes, • Ensure thorough awareness of clinical techniques and product availability, through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge, CPD points and registration is kept up-to-date. Requirements • HCPC registration, • Full UK driving licence and access to reliable car, • Ability to travel across Surrey branches Qualifications and Experience • BSc (Hons) in Audiology or Foundations Degrees for Hearing Aid Dispensers (HADs), • Tympanometry experience beneficial, • Microsuction experience beneficial Skills and Attributes • Excellent communication skills and passion for customer service., • Adaptable and comfortable working between sites., • IT skills (Word, Excel etc) and good organisational skills are also called for., • Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving. Rewards and Benefits • Competitive salary (dependent on experience), • Continuing education and training support, • Company pension scheme, • Incentive scheme, • Staff and family discounts, • 33 days holiday including bank holidays, • Career progression opportunities, • Team building events, • Company sick pay, • Monthly rewards scheme, • EAP scheme, • No Sunday or Bank Holiday working @INDALEX

Mobile Commercial Tyre Fitter -Croydon Location: This position is covering Croydon & Surrounding areas. Salary: £32,000 per annum + bonus (OTE 10k+ uncapped) Excellent company benefits & van included Hours: Monday to Friday 8.00am 5.00pm, Saturdays 8.00am 12.00pm Ref: 30429 We have exciting new opportunities for a Mobile Commercial Tyre Fitter based in the local area of Croydon. This Mobile Commercial Tyre Fitter is working for the largest UK Commercial Tyre service provider with excellent progression and career opportunities. Tyre Fitter Key duties include: Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover roadside & in depot Provide an exceptional customer service experience Accurately complete all relevant paperwork and electronic job sheets. Fantastic Benefits Include: Up to 50% off garage bills and 25% off products in the companys stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance Skills & Experience: REACT Licence to work safely at the roadside Possess a full, current driving licence RTRT and/or LCTT licences or equivalent Minimum 1 year experience as a Commercial Tyre Technician or similar May looked at experienced Car / Van Tyre Fitters Willing and able to work with heavy machinery and equipment in an outdoor environment. Consultant Robert Samuels Octane Recruitment MROJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! • Location - Sutton • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • Level 2 in Plumbing (if successful, copies of your certificates must be provided) • 1st and 2nd fix plumbing experience • Experience working as a plumber in domestic housing • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Banqueting Sous Chef Title Banqueting Sous Chef Department Kitchen Reports to Head Chef A non-exhaustive list of the key role responsibilities is detailed below: Control and minimise food waste throughout the business. To understand and support The Last Drop Village Hotels commitment to Customer Service within the job role. Keep cooking stations stocked especially before and during prime operating hours. Provide guidance to junior kitchen staff members including but not limited to line cooking, food preparation and dish plating. Supervise all food preparation and presentation to ensure quality and restaurant standards are met. To undertake relevant training as directed by their Line Manager. The post holder may be directed by their line manger to carry out other duties and responsibilities in line with his/her post, grade, skills, knowledge and experience. To oversee the running of the department in the absence of the Head Chef. Monitor COSHH and HACCP. Supervise Kitchen staff during food preparation and service Coordinate timing of food service for large- scale events Work closely with banqueting managers and front of house teams To ensure compliance with the Last Drop Village Hotels Health and Safety policies. Monitoring the kitchen area and the staff to ensure sanitation standards are maintained Ensuring all food products to be prepared are not expired A list of the desired skills, experience, knowledge and personal attributes to ensure individuals are the right fit for the Last Drop Village Hotel and the role is detailed below: Hold relevant training certificate i.e. COSHH, Food Hygiene and Food Safety. Good planner and organiser. Previous experience in a in Banqueting, events or high volume catering Excellent communication and interpersonal skills. Experience of working in a multi outlet Business. Knowledge of branded concepts. Ability to remain calm under pressure Previous experience of supervising a kitchen team Attention to detail TPBN1_UKCT

About The Role Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Bromley • Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Drainage Engineer, you'll be working in customer's homes diagnosing and resolving drainage issues. Your day-to-day will include: • Clearing blockages using high-pressure water jetting (HPWJ) equipment • Investigating drainage problems and identifying root causes • Carrying out repairs to domestic drainage systems • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • HPWJ (High Pressure Water Jetting) ticket • Experience working in drainage • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Recruitment Resourcer We are looking for a Resourcer to join a hugely successful recruitment team based in London, who specialise in sourcing candidates for a variety of fast paced industries. The ideal Recruitment Resourcer would be motivated to learn, well organised and able offer exceptional customer service to both Clients and Candidates. MAIN DUTIES: Providing Recruitment and Resourcing support to include: - Responsible for Vacancy Management Responsible for job advertising & candidate attraction – search & selection using company CRM, online Job boards and various social media platforms. Making high volume calls on a daily basis to suit requirements. Lead Generation Conduct telephone screening for all applicants responding to adverts. Registering candidates, preparing CV’s for submission to clients as required Full candidate management – Updating Recruitment CRM, General correspondence, carrying out Referencing, including interview process from arrangement to briefing and debriefing. Qualification and Competence Management. Introductory call to all new starters in their first week, ensure they understand payroll and timesheet procedure. Responsible for specific clients as directed by Divisional Manager with opportunity to source new business. Ensure compliance in line with company, client, and legislative standards. Provide figures and reports as required. Comply with company philosophy and code of conduct. EXPERIENCE AND SKILLS Resourcing experience - Desirable but not essential. Must be driven and motivated. Must have excellent customer service skills, organisational skills Must have great attention to detail. Ability to work under pressure and to tight deadlines. Be a Team Player Must have the ability to communicate professionally at all levels Must be adaptable and willing to learn. OTHER This is a full-time permanent position based in our Head Office with general working hours of 8:30am – 5:30pm (Mon-Fri), with a salary between £22k -£27k depending on experience

Senior Design Engineer (Applications) c60k + Bonus South East Ref: ABJ6474BR Bristol – REMOTE Perm As a Senior Mechanical Design Engineer with a strong interest in manufacturing, you will be able to make an immediate impact and quickly operate effectively within the role, joining a rapidly growing global leader in subsea technology, supporting design projects in manufacturing, offshore energy, and high-pressure subsea technology sectors worldwide. In this role, you will complement established in-house design and manufacturing expertise, developing innovative engineering solutions for extreme operating environments across global markets. As a senior mechanical design engineer this offers an excellent opportunity to build a long-term career within a well-established and highly regarded production environment. As a Senior Mechanical Design Engineer, you will lead complex engineering projects, mentor junior engineers, and ensure that high-quality designs meet customer requirements. Working Arrangements Remote working is available following an initial induction period. During the early stages, you will be required to work closely with the business, including time spent at the South East head office to support onboarding and integration into the team but then would work REMOTE from Bristol. Key Responsibilities: • Lead the design of subsea technology combining functions such as breathing gases, fluids, electrical power, communication, hydraulics, and pneumatics, for seismic, defence, subsea technology (e.g., Diving), • Select and size functional components (hoses, cables, optical fibres), and determine lay-up, insulation and jacket materials, braiding, armouring, and overall umbilical configuration to meet customer specifications, industry standards, and in-house requirements., • Write test specifications and qualification procedures for the umbilical under scenarios such as tension, torsion, compression, and cyclic bending, when required., • Provide technical support to production teams during manufacturing to ensure quality and conformity to design., • Investigate and resolve cable-related field failures or performance issues, implementing robust design improvements. Qualifications and Experience: • Bachelor’s or higher degree in engineering, physics, or mathematics, or similar, • Experienced senior engineering designer using 2D CAD or 3DCAD / and /or solidworks, • Strong understanding of subsea technology, including seismic energy, renewable, and marine/diving applications in high-pressure environments., • Sound knowledge of electrical theory (voltage stress, resistance, voltage drop, current rating, and heating effects), hydraulics/pneumatics (pressure drop, fluid mechanics), and mechanical engineering (materials, stress/strain, fatigue)., • Understanding of electrical cable design and construction, including cable geometry, helix angles, lay-lengths, and copper specifications., • Proficient in 2D CAD software (preferably AutoCAD); proficiency in 3D CAD (SolidWorks) advantageous., • Preferred: Exposure to ISO 9001 quality systems and experience in corrective action resolution., • Experience with engineering documentation control systems (SolidWorks EPDM advantageous). Be part of a growing, innovative team. Hybrid working flexibility for senior hires. Career development and mentoring opportunities. Package & Benefits: Bonus (10%) 25 days holiday + bank holidays, Private healthcare (BUPA), Pension scheme, Death in service (3x salary) To Apply: Contact Alison Basson - (phone number removed) Ref: ABJ6474BR

Job Description: Due to the continued success, our client, Practice Manager, and Head RVN have exciting opportunities for an approachable Veterinary Surgeon to join their fabulous and supportive team! This role would suit a passionate and enthusiastic surgeon who likes to deliver gold standard service and care, working to high standards - they will consider new graduates also. At the practice, they pride themselves on the ability to adapt and take on new ideas as they grow. These ideas could be from internal, external, or new additions to the team, which makes new staff feel valued and part of the family. This also translates to Surgeons and nurses alike, having full clinical freedom in their day-to-day decisions within their practice. Being part of the Vet group allows them to benefit from the support on offer, yet they are able to run and provide the services they wish to offer to their clients and their local community with full clinical freedom. The practice has an established and friendly team comprising 5 Vets, 5 RVNs, 1 Practice Manager, 3 Student Nurses, 3 Veterinary Care Assistants, and 5 Client Care Advisors. The qualified over 25 years ago from the RVC. They have a particular interest and a vast amount of experience in internal medicine and soft tissue surgery. An interest or knowledge of ultrasonography and/or a bias towards surgery would be an advantage but not essential. An absolute must is the ability to provide exceptional customer service! About Their Practice: Their practice is very well-equipped, and they and the team have onsite access to a range of state-of-the-art equipment including digital x-ray, New Doppler ultrasound with ECG, flexible bronchoscope, rigid rhinoscope and gastroscope, Doppler blood pressure machine, and a state-of-the-art multiparameter for monitoring patients either during surgery or the immediate post-op period, in-house catalyst machine for biochemistry, and Idexx Procyte for haematology. They actively encourage personal development through CPD and are happy to support study towards certificates for the right individual. There is a bonus scheme in place, which is also a great benefit offered by them. Compensation & Benefits: • Salary up to £55,000 (dependent on experience), • 1 in 4 Saturday only, • No OOH, • 20 min consultations (ensuring time is blocked out to catch up with work), • £2000 of CPD and 3 paid days per year, • Contributory pension scheme, • Private healthcare, • Relocation allowance where applicable, • Paid memberships (RCVS, VDS, and BVA), • Exclusive colleague discounts, • Friendly work environment with open communication, • Regular Team building events So, if you have an ambition to be part of the future, please apply

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Regional Operations Manager (South West) Pay: £45,000.00-£48,000.00 Per Anum Job Overview The Regional Operations Manager (ROM) is responsible for overseeing and optimising operational activities across designated regions. This role ensures alignment with strategic objectives, drives performance improvements, and maintains high standards of service delivery. The ROM is responsible for overseeing the day-to-day operations of our property portfolio and line managing the field teams that service the portfolio in the designated region. The role requires efficient management of staff, third party contractors, asset management, void management, and property compliance. The ROM will ensure that our properties are fully compliant as well as being safe and inspiring. Responsibilities & Duties Strategic: • Lead regional operations to achieve business targets and service excellence., • Collaborate with cross-functional teams to ensure seamless operations., • To proactively look at improvements to our maintenance and cleaning model and discuss ideas and recommendations with Head of Department and Director of Operations., • Be an integral part of the THN strategy to build our portfolio to 10,000 safe and inspiring bed spaces by 2029., • Focus on the company's social impact and identify how this can be captured across your area., • Recommend the most effective way to capture social value and keep records accordingly., • Proactively promote and deliver the company's net zero commitment, ensuring adaptation and continuous improvement. Staff Management: • Line manage field teams (maintenance operatives and cleaners). We are an inclusive employer and actively encourage people who have lived experience to apply for roles within the company., • As a Regional Operations Manager you will understand the importance of the lived experience voice within a company and how support is essential to the success of someone who has lived experience., • Recruitment - you will be responsible for recruiting replacement and new members of the regional team; this will include reviewing CVs presented to you from our People Team, conducting interviews and making decisions on candidates who is the best fit for the role. You will also be expected to implement a 4-week induction program for all new starters, embedding the company's values and mission., • Performance Management - Conduct regular performance evaluations, monthly 1-2-1s/catch ups, yearly staff appraisals. Invest in your team to ensure that you maintain a healthy culture where staff flourish., • Complaint management - Investigate complaints relating to staff performance and lead disciplinary hearings when necessary., • Financial efficiency - Scrutinise, approve, or reject expenses relating to field team activities ensuring compliance with company policy., • Holiday and absence management - Approve or decline field team holiday requests, ensuring business continuity during periods of absence. Property Maintenance, Standards & Void Management: • Data Management - Have full overview of your Region and advise the Head of Department on all key data relating to the portfolio, ensuring a consistent approach across all regions., • Policies and Procedures - In conjunction with the wider management team, Implement and monitor operational policies and procedures, • Void management - Take a proactive approach to managing all voids in the Region, in conjunction with the wider management team. Ensure properties are back in service in a timely manner as dictated by the contract and that the costs associated with damage, neglect and void loss are minimised. Conduct cost analysis exercises in areas with high void numbers to identify if it is more cost effective to instruct 3rd party contractors to carry out remediation works., • Understand the nature of voids in the region at all times and be prepared to advise on mitigation solutions for voids., • Operational efficiency - Optimise and oversee operations to ensure financial and operational efficiency., • Specifications - Understand the property specification for each contract that the company manages and ensure that property standards are maintained., • Quality control - Conduct regular quality assurance checks to ensure standards are met by field teams and 3rd party contractors., • Contract management - Source and vet new contractors, ensuring they meet the required standards before adding them to the approved contractor database using the approved process., • Conduct contractor reviews and regular contract meetings., • Ensuring we support local businesses while demonstrating full compliance and value for money (VfM)., • End of Tenancy management- Conduct property 'go back' reports post tenancy ensuring that all works are identified, costed and completed within the agreed timescales., • Compliance management - Conduct urgent Damp and Mould (D&M) investigations and reports as required, monitor progress ensuring a swift resolution in line with the requirements of Awaab's Law and company policy. Conduct Fire Risk Assessments (FRA's) across the portfolio if required by the Head of Department and manage the completion of any remedial works that are identified. Ensure that the Region has FRA qualified operatives available to carry out FRA's as required. Understand and put into practice the companies fire safety policy. Health & Safety Compliance: • Ensure all staff comply with safety regulations and are adequately equipped with Personal Protective Equipment (PPE) for their roles., • Conduct regular vehicle inspections to ensure staff maintain company vehicles according to the vehicle policy. Ensure driving times are recorded and excess hours discussed with Head of Department., • Ensure compliance with legal and safety requirements, particularly fire safety, legionella and asbestos testing and carry out risk assessments as directed., • Ensure staff fully understand COSHH and that they have the relevant COSHH sheets relating to their role., • Ensure staff wear their operational lone worker alarms at all time while on duty. Customer Satisfaction & Quality Control: • Review customer feedback and implement improvements as necessary., • Manage resident complaints swiftly, ensuring high levels of customer service. Inventory & Asset Management:, • Ensure effective use of storage units within your area and conduct regular inventories to maintain oversight of company assets. Minimise storage requirements. Reporting & Recording: • Maintain accurate records of inspections, risk assessments and staff performance., • Present reports to the Senior Leadership Team on key metrics such as property standards, voids, staff performance and customer satisfaction., • Analyse performance metrics (KPI's, SLA's) and initiate corrective actions where necessary Qualifications, Experience, Knowledge: • Strong leadership and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of legislation. Key Stakeholders Internal: • Business teams and Service / Divisional leads, • Regional teams and operational staff, • Senior management and executive leadership, • Internal departments including HR, Finance, and IT External: • Residents, • Contract commissioners and other clients, • Compliance related stakeholders Personal Characteristics: Skills Essential: • Proven track record as a Regional Operations Manager or Estate Manager covering a large portfolio preferably in a social housing or charitable setting., • At least 3 years' experience of leading and organising a dispersed field team., • Strong leadership, decision-making capabilities and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Excellent communication and interpersonal skills - strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of relevant legislation., • Demonstrate composure under pressure and consistently make sound decisions aligned with the company's best interests, even in challenging circumstances., • Analytical mindset with attention to detail, • Excellent problem-solving abilities., • Adaptable and resilient in a dynamic environment Desirable: • Fire Risk Assessor Qualification, • Health and Safety Qualification, • Experience of carbon reduction plans, • Commitment to continuous improvement and professional development Knowledge Essential: • Knowledge of property management (including compliance) and managing a field based dispersed team. Behaviour • Highly organised and self-motivated, with the ability to work under pressure and meet tight deadlines, • A team player with a positive attitude and a commitment to delivering high-quality results, • Results driven, • Resilient, • Keen to support colleagues and ensure the business is working cohesively and to the same objectives, • Able to lead by example • We would expect you at all times to:, • act with integrity, • act with due skill, care and diligence, • act with professionalism, • be open and co-operative with colleagues We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references

Our client are seeking a proactive and passionate Reception & Facilities Coordinator to take on a wide range of interesting and varied tasks, having overall ownership for the smooth running of the Reception and Facilities function. Your responsibilities will include: Reception: • Administering all incoming enquiries via telephone, email, and other media, using internal IT systems to correctly transfer phone calls., • Answering general queries from visitors/employees, signposting them to the relevant team/individual where appropriate., • Welcoming guests visiting site, and ensuring they are well supported during their visit., • Providing support for meeting room coordination/bookings for Sutton site, and coordinating onsite catering for events/meetings where required., • Supporting employees/visitors with courier, hire car, taxi, and other travel arrangements/queries, signposting to relevant self-service tools/providers as appropriate., • Facilities Management, • Responding to any facilities-related queries raised by employees/guests to the site, ensuring that prompt action is taken where needed, liaising with building management as required, and escalating any concerns/significant topics to HSEQR (health & safety-related) or the Head of HR (all other topics) as appropriate., • Arranging 3rd party vendors to ensure all facilities-related needs (including implementation, maintenance, repairs, cleaning, etc.) are met for the Sutton site, and that the services provided are fit for purpose, of high quality, delivered in a timely fashion, and are cost-effective., • Providing facilities-related support to the Site Leads in non-Sutton sites where needed., • Event / Initiatives Coordination, • Leading on the coordination and successful rollout of key company events, ensuring from the outset that a clear project plan is in place which is closely adhered to, and ensuring expenses are tracked, budget is adhered to, and the event brief is successfully delivered. Administrative Support • General administration and ad hoc project support, including but not limited to: processing expenses for senior management, ad hoc customer/supplier communications, Business Unit data processing support, and completing specific administrative duties for the HR department (e.g. visitor visa letters, training administration support, interview booking arrangements, starter/leaver equipment coordination, etc.)., • Health & Safety, • Providing First Aid and Fire Warden services for the Sutton site, • Any other ad hoc tasks as required. Ideal Candidate: Proven office administration/facilities management/front of house experience in a high-volume, fast-paced environment with competing priorities. Strong organisation skills, with the ability to track, prioritise and progress multiple tasks simultaneously without losing oversight. Highly adaptable, flexible, and resilient, comfortable handling frequent interruptions, shifting priorities, and ad hoc requests while maintaining focus on key deliverables. Excellent time management skills, with a structured and methodical approach to planning, scheduling and follow-through. Friendly, welcoming, and professional demeanour with strong interpersonal skills. Strong customer service skills and a collaborative team player. Confident user of Microsoft Office skills (in particular, Outlook, MS Teams, MS Word and Excel), with the ability to use tools to organise and manage workload effectively. Trustworthy, with the ability to handle confidential information with discretion. Punctual, reliable and dependable. First Aid at Work and Fire Warden qualified, or willing to undertake relevant (company-funded). Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... Head of Finance & Resources Full time - 35 hours per week Permanent Office Location: Croydon Salary - £87,500.00 PA. Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more. Screening call dates: Monday 1 June Interview dates: Tuesday 9 June Advert Closing date: Wednesday 27 May @ 23.59 This is an exciting senior management opportunity to play a central role in ensuring ccha remains financially strong, well-governed and equipped for the future. As Head of Finance & Resources, you will lead our Finance, ICT and Facilities & Safety functions-ensuring each operates efficiently, collaboratively and in alignment with our mission to provide safe homes, excellent customer care and value for money for our residents. As a key member of the Senior Management Team, you will work closely with the Director of Finance & Resources, deputising when required, and contributing to organisation-wide strategy, planning and performance. You will champion operational excellence, digital transformation, value for money and strong internal controls, ensuring that our services are fit for purpose, future-focused and delivered to a high standard. Key responsibilities Oversee day to day financial operations including accounting, financial reporting, budgeting, management accounts and audit coordination. Lead the preparation of annual budgets and financial statements, ensuring compliance with statutory and regulatory requirements Provide data for financial projections and long term business planning support, including maintenance of 30 year financial models and cashflow forecasts Ensure consistent application of financial regulations, rent standards, and value for money principles Ensure the delivery of high performing ICT services and infrastructure that meet evolving business needs Oversee ICT service levels, supplier relationships, digital transformation projects and disaster recovery planning Oversee the management and development of ccha's office environment, ensuring it is safe, compliant and fit for purpose Ensure full compliance with Health & Safety requirements and support ccha's green agenda Promote ccha's values-Care, Adapt, Everyone, Resilience-in all interactions and leadership behaviours Essential requirements Right to work DBS check About you We're looking for someone who is: CCAB qualified (ACA/FCA, ACCA/FCCA, CIMA or CIPFA) Proven leadership of high performing teams in customer focused environments Leadership across cross functions and understanding of IT delivering Experience supporting organisational change and improving processes and systems Experience overseeing ICT services or managing ICT suppliers Strong communication skills, able to present complex financial information clearly Excellent influencing, negotiation and relationship building skills Decisive leadership that balances strategic insight with operational delivery Effective workload and time management; able to meet deadlines About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. If you're interested, please apply via where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered. Please note, correspondence regarding your application form will come from either of the email addresses or . Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance please with your application please contact TPBN1_UKTJ

Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: • Handling a high volume of inbound calls and enquiries with professionalism and care, • Responding to customer correspondence via email and letter, • Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries, • Working closely with your team to meet service standards and deliver a seamless customer experience. What we’re looking for: • A confident communicator with a strong telephone manner, • Excellent written and verbal communication skills, • Good computer literacy and attention to detail, • A team player with strong organisational skills and the ability to prioritise effectively, • Someone who enjoys investigating and resolving issues, • If you have financial services experience this is of benefit but it is not essential. What we offer: • £23,842 annual salary pro rata, • Annual holiday allowance of 25 days holiday plus bank holidays, pro rata, • Contributory pension scheme. Company matches up to 5%, • Life cover, • Hybrid working after training (1 days/week from home), • Supportive team culture and opportunities to grow, • 1 days paid charitable workday, • Wellbeing support Programme About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! Horizon Care and Education have an exciting opportunity for a Premises Manager to be based at our new Wickham Park School based in West Wickham, Bromley Wickham Park School will be a brand-new SEN school in the heart of Bromley, South London. Set across three buildings, the school will provide exceptional, modern learning facilities for up to 70 pupils aged 5-19 with Social, Emotional and Mental Health (SEMH) needs and Autism. In the next few weeks, will see the site evolve into an inspiring collection of warm, nurturing classrooms; a vibrant and fully resourced library; a specialist teaching kitchen; a creative art studio; and a suite of dedicated therapeutic and co‑regulation spaces designed to support a rich diversity of needs. Refurbishment is currently underway, with completion scheduled for late Summer. . PROFILE: Responsibility for managing the school sites and vehicles. Completing maintenance tasks, carrying out compliance checks, ensuring a safe, clean and well-maintained site at all times. You will be working independently across the school site with a variety of responsibilities and tasks to complete on a daily/weekly basis. Utilising established handyman/maintenance skills, for both internal and external works. Health & Safety awareness, and safe working. Manage contractors while on site. Open and shut site each day. Complete administrative tasks, via paperwork and electronically. Manage the cleaning staff and ensure site is clean and tidy at all times. Completing compliance checks and managing external contractors completing compliance works, including fire, legionella (water), asbestos and gas/electrical. Good computer skills, can use basic email, word and excel. Fit and able to lift and move items relevant to the role. To work both inside and outside whenever needed. Always give a high level of customer service. Supervise external contractors when needed. Show responsibility for a high level or finish to all works undertaken. Read and understand risk assessments and method statements, safe systems of work. Ensure tools and parts used are of the required standard for use. Maintain and regularly clean vehicles. Be prepared to work irregular hours if required to complete urgent tasks. Any other duties relevant to the post as requested by the Head of School. Why work for us? Opportunity to progress in your career through our Education Academy, and ongoing training and professional development. Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing and local induction period. Face-to-face therapeutic training and support for all colleagues via our SHINE programme. Access to a wide range of free online courses for all colleagues on a variety of topics. Free DBS check and Update Service subscription Colleague referral scheme with cash rewards – earn up to £500 per referral.Government pension scheme. Employee assistance programme – free, confidential support via Bupa. Community and wellbeing - Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We’re in this together. To start your education journey with Horizon, click apply now! Horizon Care and Education Group is committed to safeguarding and promoting the welfare of children and young people and has an expectation that all staff share this commitment. This post is subject to satisfactory references an enhanced DBS disclosure which will be met by the employer. Closing date for this role will be 26th May Please not we reserve the right to close this vacancy if we receive sufficient applications. INTEACH

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... Head of Finance & Resources Full time - 35 hours per week Permanent Office Location: Croydon Salary - £87,500.00 PA. Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more. Screening call dates: Monday 1 June Interview dates: Tuesday 9 June Advert Closing date: Wednesday 27 May @ 23.59This is an exciting senior management opportunity to play a central role in ensuring ccha remains financially strong, well-governed and equipped for the future. As Head of Finance & Resources, you will lead our Finance, ICT and Facilities & Safety functions-ensuring each operates efficiently, collaboratively and in alignment with our mission to provide safe homes, excellent customer care and value for money for our residents. As a key member of the Senior Management Team, you will work closely with the Director of Finance & Resources, deputising when required, and contributing to organisation-wide strategy, planning and performance. You will champion operational excellence, digital transformation, value for money and strong internal controls, ensuring that our services are fit for purpose, future-focused and delivered to a high standard. Key responsibilities Oversee day to day financial operations including accounting, financial reporting, budgeting, management accounts and audit coordination. Lead the preparation of annual budgets and financial statements, ensuring compliance with statutory and regulatory requirements Provide data for financial projections and long term business planning support, including maintenance of 30 year financial models and cashflow forecasts Ensure consistent application of financial regulations, rent standards, and value for money principles Ensure the delivery of high performing ICT services and infrastructure that meet evolving business needs Oversee ICT service levels, supplier relationships, digital transformation projects and disaster recovery planning Oversee the management and development of ccha’s office environment, ensuring it is safe, compliant and fit for purpose Ensure full compliance with Health & Safety requirements and support ccha’s green agenda Promote ccha’s values-Care, Adapt, Everyone, Resilience-in all interactions and leadership behavioursEssential requirements Right to work DBS checkAbout you We’re looking for someone who is: CCAB qualified (ACA/FCA, ACCA/FCCA, CIMA or CIPFA) Proven leadership of high performing teams in customer focused environments Leadership across cross functions and understanding of IT delivering Experience supporting organisational change and improving processes and systems Experience overseeing ICT services or managing ICT suppliers Strong communication skills, able to present complex financial information clearly Excellent influencing, negotiation and relationship building skills Decisive leadership that balances strategic insight with operational delivery Effective workload and time management; able to meet deadlinesAbout us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. If you’re interested, please apply via

Position: Fitness & Wellbeing Manager. Location: The Spa at Beckenham Salary: £30,000 - £32,000 per annum Job Type: Permanent 40 hours Closing Date: 31st May 2026 Passionate about fitness and wellbeing? Previous management experience? If so, were looking for dedicated and enthusiastic Fitness & Wellbeing Manager to join our team! Benefits: In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: * Free access to Mytime Leisure & Golf for you AND one other. (worth up to £1,000 each year!) * 30 days annual leave (including bank holidays). Additional leave with length of service. * Holiday purchase scheme. * 25% off food and beverage and free hot drinks. * NEST pension. * Early Pay • withdraw a part of your salary in advance of the pay day. * New Employee Referral Bonus * Exceptional achievement award scheme. * Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform. Key Duties: Be responsible for conducting research and gathering direct and non-direct competitor analysis to gain a thorough understanding of what best-in-class fitness services and programming looks like. Then, leveraging these insights into the creation of simple, concise and effective programming strategies that are aligned with Mytime Active objectives Develop an in-depth understanding of all Group Exercise programming and work with the Fitness & Wellbeing Managers to improve program offerings and member experience, as well as furthering instructor education. Includes, but not limited to, implementing and supporting technology usage, creating product processes, and instructor tools and overall enhancement to ensure service and programming effectiveness through systems, processes and execution. Responsible for driving personal training revenue Seek out the best educational opportunities in order to keep our fitness offering at the forefront of the industry. Develop relationships with vendors and industry leaders to bring in certifications and educational opportunities to the Fitness Teams. Provides in-house workshops, conferences and other continuing education opportunities to the Fitness teams. Provide monthly detailed reporting to the Head of Business Improvement, on facility performances related to group exercise, retention and personal training services. Drive member retention through programming and appropriate launching and execution of our retention strategy. Role requirements: The Fitness & Wellbeing Manager is an innovative, creative and dynamic individual who acts as a brand, service and product ambassador. This person is a multi-unit leader that oversees all aspects of our fitness services including but not limited to, customer experience, retention, personal and small group training, group exercise including gym-based classes, onboarding journey, fitness testing and assessments; and wellness services; and plays the key role in driving the development of these programmes and services, whilst ensuring a high-quality member experience and continual growth for our facilities is achieved. The PFitness & Wellbeing Manager will work closely with all appropriate Managers and Staff within the business to communicate and execute fitness and wellbeing, programming and strategy across the region. Qualifications Level 3 Fitness Qualification OR Level 4 Fitness Qualification Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date weve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community! *All offers of employment are conditional upon you signing the contract of employment and: * Satisfactory health clearance; * Two satisfactory references; * Proof of attainment of qualifications; * Evidence of your right to work in the United Kingdom; and * Satisfactory Disclosure and Barring Service (DBS) check if needed for the role* Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required. TPBN1_UKTJ

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You'll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You'll bring strong interpersonal skills, a proactive approach and great attention to detail. You'll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients. Use feedback from complaints to help improve our customer service and reduce repeat issues. Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content. Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded. Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date. Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers. Help maintain up-to-date health and safety information for products, supporting audits and reviews as required. - Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders. Provide support on operational matters arising from situations in-destination, escalating appropriately. Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings. Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries. Assist and monitor with offers and trends from suppliers. Help monitor sales, feedback, and opportunities to the Product Manager. About You You're the perfect fit if you Highly organised, with great attention to detail and a willingness to learn A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 24 per week. Three days with 9am - 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email (url removed)

We have an exciting opportunity for a Head of Service Charges, Rent & Income to provide strategic leadership and operational oversight for our clients service charges, rent application and income collection activities. Head of Service Charges, Rent and Income. Experience in leading customer faci

You will: Provide strategic leadership across rent, service charges, and income collection Oversee policy development, compliance, and regulatory alignment Lead on income maximisation and arrears reduction strategies Drive continuous improvement, system enhancements, and service transformation Mana

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Extensive leadership experience i

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource alloc

As the Head of Service for Safeguarding and Quality Assurance you will have lead responsibility for our workforce development and improvement agenda, quality assurance framework, and leading our independent chairs to effectively support practice and ensure the best outcomes for children and young pe

Hexagon Housing Association is seeking a Head of Customer Experience to lead its Complaints and Customer Services functions in Greater London. This pivotal role requires expertise in transforming customer experience services within social housing, emphasizing a culture of accountability and continuo

Design and ensure that the service catalogue is up‑to‑date and accurately reflects Arqiva’s product and service offerings and meets service availability, capacity, contiunity, security and compliance requirements. Extensive experience of setting/recommending service strategy or customer strate

Cubitts is seeking a Head of Retail to lead their 18 stores across the UK. This full-time position offers a salary of £72,252 and includes various employee benefits, like complimentary spectacles and a cycle to work scheme. You will develop a customer-focused culture and manage the retail portfolio

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

As Head of Customer Success (UK Healthcare), you will be responsible for the retention and growth of our existing NHS customer base. Lead an experienced team of professionals: lead, coach, and develop a team of 5+ Account Directors (ADs) and Customer Success Managers (CSMs) in the UK healthcare team

Software of Excellence is looking for a Head of Customer Marketing to enhance growth and customer retention across the UKI and international markets. The ideal candidate brings over 8 years of marketing experience, particularly in B2B SaaS, and excels in building community initiatives. You will lead

Working alongside Delivery Leads, Heads of Service and partners, you will support the ongoing redesign of homelessness services and help deliver a more coordinated, resident‑focused approach. You will lead the operational delivery and strategic alignment of temporary accommodation services, workin

Borough Kitchen is seeking a Customer Service Manager to enhance their online customer experience in the UK. Ideal candidates will demonstrate strong retail or eCommerce experience, excellent communication skills, and a genuine passion for customer service and quality products. This hands-on role fo

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. Lead all aspects of service delivery and performance management for FFP and wider childrens social car

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Global Director of Infrastructure & Service Operations. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving opera

The Head of Customer Experience owns how Five Guys shows up for its customers across every touchpoint. Own customer service standards, processes, and guidelines across all channels. Own and run customer service across email, website forms, social channels, and review platforms.

Offering a competitive salary of £50,000 to £60,000 per annum, this permanent position provides stability and the opportunity for career growth within a collaborative environment. Michael Page is seeking an exceptional Operations Manager based in North London to oversee production in a high-perfor

You'll lead a global team of ten, with seven direct reports and one team lead you’ll coach to independently run their sub‑team of three. You have a genuine instinct for customer experience – you care about how customers feel in every interaction, not just whether the ticket closed. Working cro