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  • Application Support Lead
    Application Support Lead
    14 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Restaurant Manager
    Restaurant Manager
    1 month ago
    £32000–£35000 yearly
    Full-time
    Bromley

    We’re seeking an experienced charismatic Head waiter too offer floor Manager position.You must have strong leadership skills and preferably a background in Mediterranean-style cuisine and hospitality. The ideal candidate will be hands-on, friendly, and confident managing both the kitchen and front-of-house teams to deliver excellent food, drinks, and customer service. This is a full-time, permanent position offering an immediate start for the right person. Key Responsibilities: • Oversee daily kitchen and floor operations to ensure smooth, efficient service, • Lead, train, and motivate kitchen and floor staff to maintain high standards, • Support with food preparation and beverage service when required, • Maintain strict hygiene, safety, and presentation standards across the venue, • Manage stock levels, order supplies, and control costs, • Foster a positive, team-oriented environment that encourages collaboration and respect, • Work closely with ownership or senior management to implement improvements and maintain consistency Requirements: • Minimum 5+ years’ experience in a professional kitchen or restaurant waiter role, • Proven experience in Mediterranean-style cuisine or similar environments, • Strong leadership and communication skills, • Hands-on knowledge of kitchen operations, floor management, and beverage service, • Friendly, professional, and charismatic personality — must be approachable and team-focused, • Must be local to Bromley or nearby areas, • Immediate availability preferred, • Confident, personable, and able to lead by example, • Excellent attention to detail and commitment to quality service, • Calm under pressure with a proactive, can-do attitude Salary & Benefits • £32,000–£35,000 per year (depending on experience), • Immediate start available, • Supportive work environment with opportunity for growth

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  • Butcher Manager
    Butcher Manager
    1 month ago
    £18–£20 hourly
    Full-time
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Restaurant Manager
    Restaurant Manager
    1 month ago
    £15–£17.5 hourly
    Full-time
    London

    Manager – Bona Sourdough (Forest Hill) £15 per hour + tips (typically £17.50/hr total pay) 30–40 hours per week Bona Sourdough is an independent neighbourhood pizzeria, proudly serving Forest Hill since 2015. We’re known for our relaxed atmosphere, friendly team, and award-winning sourdough pizza — voted Best Pizzeria in the area two years running. As we continue to grow, we’re looking for a confident and capable Manager to help lead our team and maintain the warm, welcoming service we’re known for. ⭐ What we’re offering £15 per hour + tips (avg £17.50/hr) 30–40 hours per week A friendly, supportive team who enjoy working together Real autonomy and responsibility – we trust our managers A chance to shape service, team culture, and guest experience Flexibility around life commitments Staff meals and a positive, down-to-earth working environment ⭐ What the role involves You’ll oversee a team of around 10 people, ensure smooth service, maintain high standards, and help keep Bona the welcoming neighbourhood spot locals love. ⭐ We’re looking for someone who is: Calm under pressure (we’re often busy) Excellent with customers Detail-oriented and organised Great at motivating others Confident making decisions Ideally experienced in hospitality or team management ⏰ Our opening hours Monday: Closed Tuesday–Friday: 5pm–10pm Saturday: 12pm–10pm Sunday: 12pm–9pm Shifts will fall within these hours. If you'd like to join a well-loved, award-winning local restaurant with a genuine community feel, we’d love to hear from you. Apply with your CV and a short message about why you’re a great fit. Bona Team!

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  • Kitchen Crew Lead
    Kitchen Crew Lead
    2 months ago
    £14–£17 hourly
    Full-time
    Beckenham

    Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen. ✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager). ✅ Strong organisational skills and the ability to stay calm under pressure. ✅ A natural motivator who builds positive team culture. ✅ Flexibility to work evenings and weekends. ✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it. ⭐ Big opportunities for growth as we open more restaurants. ⭐ Supportive, family-style team culture (we call our team Jerk Stars). ⭐ Great food, great people, and plenty of good vibes. ⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you. Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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