67 Best head of customer service Jobs in Woodford Green (July 2026)

Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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no5 dining & lounge

Experienced Reception Supervisor – Immediate Start We are looking for an experienced Reception Supervisor to join our busy restaurant team. Requirements: • Previous experience as a Reception Supervisor or Head Receptionist in a busy restaurant., • Confident using OpenTable or SevenRooms reservation systems (essential)., • Excellent customer service and communication skills., • Strong organisational skills and ability to manage reservations, walk-ins, and guest enquiries., • Professional appearance and able to work under pressure. If you have a passion for hospitality and delivering exceptional guest experiences, we'd love to hear from you.

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Urban Baristas Bromley By Bow

Job Title: Café Manager, Urban Baristas Bromley-by-Bow G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence. Key Responsibilities -⁠ ⁠Lead and motivate a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination -⁠ ⁠Oversee cafe operations -⁠ ⁠Drive sales and local marketing initiatives; achieve financial targets -⁠ ⁠Maintain brand standards and deliver a premium guest experience -⁠ ⁠Report to regional management and implement company policies and promotions Requirements -⁠ ⁠Proven retail and hospitality management experience -⁠ ⁠Strong leadership, communication and customer service skills -⁠ ⁠Solid understanding of stock management, POS systems, and basic P&L responsibility -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Experience planning events or workshops is a plus -⁠ ⁠Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays What We Offer -⁠ ⁠Competitive salary and performance-based incentives -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to shape and lead our flagship London store -⁠ ⁠Training, career development and a creative, supportive team We welcome applications from diverse backgrounds.

Team Member (Fast Track to Supervisor) We are looking for an ambitious full-time Team Member (£13.71 ph) to join our team at Dalston with a clear development plan to be fast-tracked into a Supervisor role (£14.21 ph). Must be available to work anytime any day Monday - Friday. Not suitable for students etc. This is a permanent position with pay of up to £14.21 per hour, paid every 2 weeks. Fast-Track Career Development This role is ideal for someone who wants to progress quickly. You'll receive structured training and support with the aim of moving into a Supervisor position and continuing your career growth with us. We're looking for someone who is: • Friendly, energetic and great with people, • Keen to learn and develop into a leadership role, • Reliable, hardworking and able to lead by example, • Passionate about delivering great food and exceptional customer service Previous hospitality or retail experience is welcome but not essential. If you're ready to take the first step towards a leadership career and grow with one of the UK's fastest-growing restaurant brands, we'd love to hear from you. Apply today!

Woodford, Woodford Green

Job Title: Kitchen Assistant Reports To: Café Manager / Head Cook Job Purpose To assist in the efficient day-to-day operation of a busy café kitchen, ensuring high standards of food preparation, hygiene, cleanliness, stock management, and customer service support are maintained at all times. Key Responsibilities Prepare ingredients and assist in the preparation of sandwiches, snacks, light meals, salads, baked goods, and other menu items. Ensure food is prepared, presented, and stored in accordance with food safety regulations. Assist with cooking and food service during busy periods. Operate kitchen equipment safely and efficiently. Maintain high standards of cleanliness throughout the kitchen, including food preparation areas, storage areas, equipment, utensils, and floors. Wash dishes, pots, pans, and kitchen equipment as required. Carry out daily and weekly cleaning schedules. Monitor food temperatures and complete food safety records where required. Rotate stock using FIFO (First In, First Out) procedures and check product dates. Assist with stock control, stock takes, and ordering of supplies. Receive deliveries, check orders against delivery notes, and store items correctly. Report stock shortages, damaged goods, or equipment faults promptly. Assist with organising kitchen rotas and ensuring adequate staffing cover. Support opening and closing kitchen procedures. Ensure compliance with Health & Safety, Food Hygiene, and COSHH regulations. Work collaboratively with colleagues to ensure smooth kitchen operations. Provide excellent customer service when interacting with customers. Work efficiently during busy periods while maintaining quality and attention to detail. Undertake any other reasonable duties required to support the smooth running of the café. Essential Requirements Level 2 Food Hygiene Certificate. Previous experience in food preparation within a café, kitchen, catering, or hospitality environment. Knowledge of food safety and hygiene regulations. Experience of stock control and ordering. Good organisational and time management skills. Ability to work independently and as part of a team. Ability to work well under pressure in a fast-paced environment. Reliable, punctual, and flexible approach to work. Good communication skills. Desirable Requirements Experience of rota planning or staff scheduling. Experience with stock management systems. Basic food preparation or catering qualification. Personal Attributes Positive and professional attitude. Strong attention to detail. Excellent standards of cleanliness and hygiene. Ability to prioritise tasks effectively. Hard-working, dependable, and self-motivated. Calm and efficient under pressure. Please put on for me

Location: On-site – Local Independent Retailer with Restaurant & Bar Shifts: Friday, Saturday, Sunday & Monday Evenings Hours: 16:00 – 22:00 24 Hours About Us We are a busy, friendly independent venue with a strong focus on quality drinks, great service, and a welcoming atmosphere. As a proud local business, we value team spirit, initiative, and creating a fantastic experience for every customer. The Role We’re looking for a hands-on Evening Cocktail Bar Tender to run bar operations across four key service evenings. This is an active, front-of-house role where you’ll lead from the bar — making drinks, managing service flow, and supporting the restaurant team to ensure smooth operations throughout the shift. You’ll also play an important part in driving sales by using your initiative to upsell, promote specials, and maximise revenue opportunities. Key Responsibilities Managing the bar during evening service Preparing and serving all bar drinks (cocktails, beers, wines, spirits, soft drinks) Delivering excellent customer service and guest engagement Supporting the restaurant team during busy periods Using initiative to grow bar sales and promote offers/specials Stock control and restocking the bar Maintaining cleanliness and organisation of the bar area Ensuring licensing and health & safety standards are followed Cash handling and end-of-night reconciliation (if required) What We’re Looking For :- Previous bar management or supervisory experience Strong cocktail and drinks knowledge A proactive approach to driving sales Confident working in a fast-paced environment Hands-on, team-player attitude Excellent communication and customer service skills Reliable and available Friday through Monday evenings What We Offer Friendly independent work environment Supportive team culture Staff perks/discounts

Are you passionate about pizzas? Do you have what it takes to join a dynamic team in our pizza and cocktail bar? We are seeking an experienced and team-oriented individual to join us as a Pizza Chef. Responsibilities: Prepare and cook gourmet pizzas, ensuring high quality and consistency Assist in organizing and maintaining the kitchen, including inventory management and food stock rotation Collaborate with the Head Chef and other team members to create new pizza recipes and develop innovative ideas Monitor food levels and ensure efficient use of ingredients to minimize waste Adhere to all health and safety regulations, maintaining a clean and organized work environment Contribute to a positive and energetic atmosphere, working collaboratively with the team to provide exceptional service to our customers Requirements: Proven experience as a Pizza Chef, with a strong knowledge of dough stretching, pizza topping, and oven management Ability to work well under pressure and in a fast-paced environment, maintaining consistency and quality during busy periods Knowledge of different types of pizzas and various cooking techniques is essential Excellent communication skills and the ability to work effectively as part of a team Strong organizational and time management skills, with attention to detail Positive and energetic attitude, with a willingness to learn and develop new skills Flexible availability, including evenings and weekends If you possess the desired skills and qualifications and are excited about joining our new venture, we would love to hear from you. In return, we offer a competitive salary, a supportive working environment, and opportunities for growth and development. We look forward to welcoming a talented and enthusiastic Pizza Chef to our team in Hackney Wick!

Clifton Park Hospital, located in York, is a modern private hospital operated by Ramsay Health Care UK. The hospital delivers high quality elective surgery, diagnostics and outpatient services for both private and NHS patients, supported by experienced clinicians and a strong multidisciplinary team. Clifton Park Hospital has recently achieved a Good overall rating from the Care Quality Commission (CQC) reflecting its commitment to clinical excellence, compassionate care and strong leadership. This recognition highlights the hospitals focus on patient safety, personalised care and continuous improvement. • The Head of Finance will manage and oversee the day to day finance and administrative functions of the hospital providing management information and reports on a broad range of financial and administrative issues., • Be a key and active member of the Hospital Senior Leadership Team, this is an on-site role., • Produce monthly management accounts, financial reports and other required reports within Company guidelines., • Prepare and review the monthly finance pack, ensuring all reconciling items are investigated and amendments made., • Support the Senior Leadership Team to manage and improve labour costs efficiency and resource management., • Lead the teams to successfully deliver high volumes of activity ensuring KPIs are met and delivering safe patient pathways., • Support the NHS contract management process., • Partner with business leaders to assess the effectiveness of processes and the ongoing profitability of clinical procedures., • Participate in regional projects to drive efficiency across the organisation. What you will bring with you: • Recognised accountancy qualification (ACA, ACCA, CMA), • Strong business acumen and the ability to analyse, interpret and utilise data to improve organisational performance and identify opportunities., • Honesty, integrity and ethics., • Strong communication skills., • Dedication to meeting internal and external targets and customer expectations, • Ability to take responsibility for guiding and directing the actions of others to achieve goals, by positively influencing others by explaining information and ideas to solicit and engage all concerned in what needs to be done. In return we offer: • 25 Days Leave + Bank Holidays, • Buy & Sell Flexi Leave Options, • Private Pension where Ramsay will match up to 5% after a qualifying period, • Enhanced Competitive Parental Leave Policies, • Private Medical Cover with option to add partner & dependants, • Life Assurance (Death in Service) x3 base salary, • Free Training and Development via the Academy, • Free Parking on site for workers (where possible), • Subsidised staff restaurant (where possible), • Concerts for Carers, • Employee Assistance Programme, • Cycle2Work scheme available, in partnership with Halfords, • The Blue Light Card Scheme We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision People caring for People. We know our people are our greatest asset, our business is growing and we would like you to join us. We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care. We care. Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role. Apply at careerdays.io

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Wild Beauty

Senior Beauty Therapist

Back to search results Freelance Senior Beauty Therapist & Nail Tech Wild Beauty - London Freelance Senior Beauty Therapist & Nail Tech Wild Beauty - London £13 - £16 an hour About us Inspired by the untamed beauty of New Zealand’s landscapes, Wild Beauty Spa harnesses the power of nature to enhance your natural beauty. Our treatments and products are vegan, cruelty-free, and non-toxic — good for you and good for nature. Set within a true 5-star luxury environment, we invite our clients to relax, unwind, and indulge in exceptional spa experiences. Although newly opened in Forest Gate, we’re already proud to have earned over 3,000 five-star reviews from our delighted clients. Our treatments and new spa have also been proudly featured in GRAZIA, ELLE, The Times, Harper’s Bazaar, and *The Guardian* — a testament to our quality, innovation, and reputation. We’re now looking for an experienced freelance Beauty Therapist / Spa Therapist/ Nail Tech to join our growing team. The ideal candidate: • Has a genuine passion for beauty and wellness, • Keeps up to date with the latest trends and techniques, • Holds a Level 2 or Level 3 Beauty qualification, • Delivers exceptional customer care and luxury-standard treatments Services you’ll provide: • Facials, • Full body waxing, • Massage, • Brow waxing and tinting, • Manicures & pedicures, • Gel nails, • Brow lamination, • Lash lifting, • Training in Japanese Head Spa treatments will be provided, full body scrubs & back facials (as we require to perform our new spa treatments) Availability: • Saturday availability is essential (our busiest day), • Sunday availability or weekend flexibility required, as we are open on Sundays. If you’re passionate about delivering outstanding treatments and would love to be part of an award-worthy spa with an incredible reputation, we’d love to hear from you. Types: Full-time, Part-time, Freelance

As the Head Chef, you will be responsible for overseeing all kitchen operations, ensuring that our menu items are prepared to the highest standards. You will lead a passionate team of culinary professionals, manage kitchen inventory, and maintain a safe and efficient kitchen environment. Key Responsibilities: • Menu Development: Create and innovate menu items that reflect the Buns brand and satisfy customer preferences., • Kitchen Management: Oversee daily kitchen operations, ensuring smooth service and adherence to quality standards., • Team Leadership: Train, mentor, and motivate kitchen staff to uphold high culinary standards and foster teamwork., • Inventory Control: Manage food inventory, ordering supplies, and minimizing waste through effective planning., • Food Safety: Ensure compliance with health and safety regulations, maintaining a clean and organized kitchen., • Cost Management: Monitor food costs and labor expenses, implementing strategies to improve profitability., • Customer Interaction: Engage with customers to receive feedback and ensure satisfaction with food quality.

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