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Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across...

Performance Monitoring & Reporting: Track customer success metrics such as Net Promoter Score (NPS), customer satisfaction, and solution usage/use cases. Position Summary: The Customer Success Manager (CSM) is the primary advocate for our customers, ensuring they achieve their desired outcomes w

Customer Relationship Management: Strong ability to build long-term partnerships with OEMs, dealerships and Bodyshop's. Report on program effectiveness, customer feedback, and dealership performance metrics.

Customer Success, Account Management, or a similar client-facing SaaS role. Customer Success Manager - EMEA. As a Customer Success Manager, you'll act as a strategic partner to key enterprise clients, helping them extract maximum value from the platform while identifying growth and upsell opportu...

This market leading and well-established health-tech business are looking to grow their Customer Success team with another, commercially skilled Customer Success Manager. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles

We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. B2B SaaS Customer Success, Onboarding, or a similar client-facing role. Customer Success, Implementation, or Account Management in a B2B SaaS company.

The ICE is currently seeking a Senior Customer Success Manager to help build out the strategy and process of a world class Customer Success Function and operationally to ensure clients achieve their goals and maximise the value of the company’s offerings. Demonstrable experience in a customer-fac...

FatTail is looking for a Client Success Manager to join our Revenue Operations team. FatTail prides itself on a unique and high touch client success model from onboarding through to post launch support. As a Client Success Manager you will act as a consultant to the client, developing a meaningfu...

On the heels of market expansion and growth, Resonate is hiring a Customer Success Manager to support our clients. A day in the life of a Customer Success Manager will see you:. Increasing Customer satisfaction by understanding how customers are using the platform and uncovering any gaps.

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Focusing on lapsed or inactive customers (so not pure-cold calling!) and aim to re-engage, re-activate or

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Contact and engage lapsed / inactive customers and look to re-engage them. Use customer relationship manag

Can show evidence of exceptional attention to detail and customer focus. A rewarding environment where success is recognised and you can tailor your own progression path. Our clients are global technology companies and we have a fanatical focus to exceptional customer service and to nurturing lon...

Pre-sales, account management, customer success, consulting or similar roles related to driving customer success and adoption, along with client facing sales/services experience. As a Customer Success Manager, you are a critical part of our customers’ adoption of security integrations. Our Custom...

Your primary focus will be on driving customer success, not just customer service. As a Customer Success Manager, you'll play a pivotal role in driving success for our clients while embodying our company's core values. Utilise business acumen and strategic thinking to drive customer orientation a...

You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role. Customer Success or Account Management, ideally in high-touch B2B SaaS.

Opportunity to work at a Top Leading Solution Provider working as an Associate Customer Success Manager. This is an outstanding opportunity to grow a career into Customer Success Management or Account Management or Pre-sales etc. Associate Customer Success Manager - IT MSP - £25,000 - £30,000 - H...

A professional with strong organisational, and personal skills to successfully communicate and negotiate with internal and external customers. We’re looking for a high achiever that will be seen as a trusted advisor to core customers, delivering exceptional client satisfaction through the mainten...

Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across...

We’re looking for an Enterprise Customer Support Manager to join our UK team and play a critical role in helping our enterprise customers adopt and succeed with AI agents. Strong background in enterprise customer success or account management. We want you to want to be our VP of Customer Success ...

The ICE is currently seeking a Senior Customer Success Manager to help build out the strategy and process of a world class Customer Success Function and operationally to ensure clients achieve their goals and maximise the value of the company’s offerings. Knowledge of customer success best practi...

We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. Customer Success, Implementation, or Account Management in a B2B SaaS company. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

Role: Customer Success Analyst. As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we serve. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure...

This role best suits someone with a few years experience as a customer success manager, customer success associate or campaign manager from another performance marketing tech stepping up. This is a customer success manager role focused on improving customer outcomes, looking at campaign data and ...

To support continued growth, we are looking for a Client Success Manager to join our team. We are a results-led media agency and have been awarded a catalogue of awards which evident our success to our team and clients, including -. We are looking for a proactive and relationship-driven Client Su...

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with in...

Report on program effectiveness, customer feedback, and dealership performance metrics. Customer Relationship Management: Strong ability to build long-term partnerships with OEMs, dealerships and Bodyshop's.

The successful candidate will act as the bridge between clients and internal teams, ensuring smooth onboarding, ongoing support, and long-term relationship success.

Customer Success Manager (EMEA). Proven experience in customer success, account management, or relationship management within institutional FX (experience with both buy-side and sell-side clients is highly desirable). A proactive, solution-oriented mindset with a focus on client success.

Our clients are global technology companies and we have a fanatical focus to exceptional customer service and to nurturing long-term partnerships with them. Can show evidence of exceptional attention to detail and customer focus. A rewarding environment where success is recognised and you can tai...

Strong background in enterprise customer success or account management. We want you to want to be our VP of Customer Success in record breaking time. We’re looking for an Enterprise Customer Support Manager to join our UK team and play a critical role in helping our enterprise customers adopt and...

Customer Success – Account Consultant. If you're passionate about driving customer success in a cutting-edge SaaS environment, we invite you to join our 60+ professional team at Solvace.

A day in the life of a Customer Success Manager will see you:. Increasing Customer satisfaction by understanding how customers are using the platform and uncovering any gaps. On the heels of market expansion and growth, Resonate is hiring a Customer Success Manager to support our clients.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Interpret customer insights to drive change in product and advocate on behalf of customers to internal product teams.

This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success!. For further information on this Customer Success Advocate position, apply below!. Proven experience in a customer-facing role within an MSP or IT...

Customer Success Manager (EMEA). Proven experience in customer success, account management, or relationship management within institutional FX (experience with both buy-side and sell-side clients is highly desirable). A proactive, solution-oriented mindset with a focus on client success.

Customer Success – Account Consultant. If you're passionate about driving customer success in a cutting-edge SaaS environment, we invite you to join our 60+ professional team at Solvace.

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer (CSE). Duffel is hiring a Customer Success Manager (CSM) to maximise our customers’ use of Duffel’s techno

The successful candidate will act as the bridge between clients and internal teams, ensuring smooth onboarding, ongoing support, and long-term relationship success.

As a Customer Success Manager, you'll act as a strategic partner to key enterprise clients, helping them extract maximum value from the platform while identifying growth and upsell opportunities. Develop and deliver tailored customer success plans to drive platform adoption and long-term growth. ...

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. An ideal candidate should have knowledge and/or experience in Customer Success of the IOT/Telematics; SaaS experience is a must with a clear understanding of what drives customer retent...

We’re Hiring: Customer Success Director – Retail & Luxury Clients. CustomerSuccess #MarketingTechnology #RetailMarketing #ESP #CDP #CRMJobs #LondonJobs. AI, data, and omnichannel platforms to help brands grow smarter and connect with customers more effectively.

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. An ideal candidate should have knowledge and/or experience in Customer Success of the IOT/Telematics; SaaS experience is a must with a clear understanding of what drives customer retent...

We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. Proven success in a technical, customer-facing role within a software or SaaS company. Serve as a techn...

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Responsible for the customer experience and engagement of stakeholders across all stages of the customer lifecycle. Interpret customer insights to drive change in produc...

Strong background in enterprise customer success or account management. We want you to want to be our VP of Customer Success in record breaking time. We’re looking for an Enterprise Customer Support Manager to join our UK team and play a critical role in helping our enterprise customers adopt and...

Our Customer Success Managers play a crucial role in helping our customers achieve their key aims and priorities using the Force24 platform. A passion for helping people is essential, as you’ll be instrumental in ensuring customers not only stay with us but also become advocates who see Force24 a...

The successful candidate will act as the bridge between clients and internal teams, ensuring smooth onboarding, ongoing support, and long-term relationship success.

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer (CSE). Duffel is hiring a Customer Success Manager (CSM) to maximise our customers’ use of Duffel’s techno