Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: - Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth - Oversee and supervise all Front of House operations with a hands-on leadership approach - Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms - Lead recruitment, hiring, and onboarding of new team members - Maintain accurate operational logs and monitor financial performance closely - Manage stock control, ordering, and supplier coordination - Ensure the venue consistently meets all health and safety compliance standards - Respond to guest feedback and complaints promptly and professionally - Motivate, support, and guide the team to maintain consistently high service standards - Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: - At least 2 years' experience in a similar hospitality management role - One or more references from previous employers - Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results - A hands-on approach with attention to detail and problem-solving abilities - Strong organisational skills and the ability to handle multiple priorities - Strict but fair leadership style - respectful, consistent, and confident - Excellent communicator with the ability to clearly pass on expectations and motivate the team - Flexibility to work evenings, weekends, and peak periods - Good working knowledge of Microsoft Office (Word and Excel) What We Offer: - Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you. - Internal growth and promotion opportunities. - A positive and inclusive team culture. - Staff discounts on food and drinks. - Ongoing support and training to grow your career.
We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start