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Director of Professional Services, Remote Working with limited travel to offices locations in the UK, up to £160,000 base + Bonus + Benefits. Technology Operations | Business Transformation | Service Excellence Location: UK-wide – flexible location, with travel to key business locations as required The opportunity: Transform a large-scale technology operation, challenge the status quo and build a first-class customer delivery function. Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams? Do you thrive on identifying what isn't working, challenging established thinking and implementing meaningful change that delivers measurable business results? This is an opportunity to make a genuine impact. We are seeking an exceptional Director of Professional Services to lead and transform a substantial technology operations function within an ambitious, technology-led business. With approximately 100+ people across the function, this is a significant leadership opportunity for someone who can combine strategic vision with the practical ability to make things happen. The business has reached a pivotal point. Its technology, people and customer delivery capabilities provide a strong foundation, but there is a clear opportunity to raise standards, improve quality, streamline processes and create a more joined-up, efficient and responsive operation. This isn't a role for someone who simply maintains the status quo. It's for a leader who can see the bigger picture, get under the skin of an operation, identify opportunities for improvement and bring people with them on the journey. If you have the experience, commercial judgement and leadership ability to turn complexity into clarity and improvement into measurable results, we'd like to hear from you. The challenge You'll take ownership of a broad technology operations and professional services function responsible for helping new clients successfully onboard, implementing and deploying technology solutions, and providing ongoing technical support. You'll have the opportunity to assess how the function operates today, identify where performance and quality can improve, and develop a clear plan to transform service delivery. Working closely with senior leadership and colleagues across Product, Change and Infrastructure, you'll break down silos, improve collaboration and ensure the business operates as one joined-up team. Your mission will be to build a more effective, accountable and customer-focused operation that supports the company's continued growth. What you'll be responsible for Operational transformation and continuous improvement Conduct a thorough assessment of existing operations, processes, workflows and service delivery performance. Identify bottlenecks, inefficiencies, duplication and opportunities to improve quality, productivity and customer outcomes. Challenge established ways of working constructively, replacing outdated processes with simpler, smarter and more scalable alternatives. Develop and deliver a practical transformation roadmap, prioritising improvements that create measurable business value. Embed a culture of continuous improvement, ownership and accountability throughout the function. Technology operations and service delivery Lead the end-to-end delivery lifecycle, including client onboarding, technical implementation, deployment and ongoing support. Improve the consistency, quality and reliability of service delivery, ensuring clients receive an excellent experience. Establish clear operational standards, performance measures, service levels and reporting. Use data, customer feedback and operational insight to identify issues early and drive sustainable improvements. Ensure processes are robust, repeatable and capable of supporting increasing business and client demands. Leadership and organisational development Lead and develop a substantial team of approximately 100+ people, creating clarity of purpose, strong accountability and a shared commitment to excellence. Build an engaged, high-performing culture that embraces change rather than resists it. Develop leadership capability within the function, empowering managers to take ownership and deliver results. Communicate change effectively, winning support from colleagues at all levels and ensuring improvements are adopted in practice. Balance the need for decisive action with the ability to understand the operation, build trust and bring people on the journey. Cross-functional collaboration Bring Product, Change, Infrastructure and operational delivery teams closer together. Remove organisational barriers that slow down delivery, compromise quality or create unnecessary complexity. Improve communication, decision-making and accountability across functions. Ensure technology decisions, change initiatives and operational processes work together to deliver better outcomes for clients. Act as a trusted partner to the CEO and senior leadership team, providing clear insight into performance, risks and opportunities. Commercial performance and customer experience Improve operational efficiency, resource utilisation and cost effectiveness without compromising service quality. Translate operational improvements into tangible commercial benefits. Strengthen client satisfaction, delivery consistency and the overall customer experience. Introduce meaningful KPIs and management information to demonstrate progress and maintain momentum. Ensure the function is equipped to scale as the business grows. What we're looking for We're interested in what you've achieved, how you lead and the impact you've made — not simply the titles you've held. You'll ideally bring: Significant senior-level experience in Professional Services, Technology Operations, Service Delivery, Technical Operations or a similar operational leadership environment. A proven track record of transforming complex operations, improving service quality and delivering measurable performance improvements. Experience leading sizeable teams, ideally around 100 people or more, through periods of change and improvement. Strong knowledge of client onboarding, technical implementation, technology deployment, service management or ongoing technical support. The ability to analyse existing processes, identify root causes and turn improvement opportunities into practical, deliverable action plans. Experience working across Product, Change, Infrastructure, Technology and customer-facing teams. Strong stakeholder management skills, with the confidence to challenge constructively, influence senior leaders and build relationships across the business. A hands-on, commercially minded leadership style, combining strategic thinking with a willingness to get into the detail. The ability to establish accountability, improve performance and create a culture in which people take ownership of outcomes. Excellent communication skills and the credibility to influence at executive level while engaging effectively with operational teams. What kind of leader will thrive here? You'll be someone who: Sees possibilities where others see problems. You can quickly understand a complex operation and identify where meaningful improvements can be made. Turns strategy into action. You don't stop at recommendations or presentations; you deliver change and measure the results. Challenges constructively. You're comfortable questioning established processes and assumptions while building trust and bringing people with you. Connects the dots. You understand that great service delivery depends on Product, Technology, Change and Operations working together. Raises standards. Quality, consistency, accountability and customer experience are non-negotiable. Develops people. You create the conditions for managers and teams to perform at their best, take ownership and embrace improvement. Balances pace with judgement. You know when to act decisively, when to listen and how to deliver sustainable change without destabilising the operation. Why consider this opportunity? This is a chance to take on a substantial leadership position where your experience can make a visible difference. You'll have the opportunity to work closely with the CEO and senior leadership team, influence how a critical part of the business operates, and build a stronger platform for service excellence and future growth. For the right person, it offers the opportunity to demonstrate what outstanding operational leadership looks like: better processes, stronger teams, higher quality and happier customers. Interested? If you're an experienced Director of Professional Services, Director of Technology Operations, Head of Service Delivery or senior transformation leader who knows how to improve complex operations and deliver lasting change, we'd welcome a confidential conversation

About the Opportunity We are looking for Online Retail Sales Assistants to work from home with an exclusive Swedish beauty and wellness company that is expanding rapidly throughout the UK and Europe. Innovation, quality, environmentally friendly products, brand recognition and great customer service are at the core of the company. We have an opportunity for hard-working individuals or couples to earn a flexible Part Time or Full Time income working from home as an Online Retail Sales Assistant. Benefits Work from home, with no commuting. Flexible working hours. No experience necessary. Full training and support. Career progression opportunities. Foreign travel incentives. Large discounts for personal shopping. Generous bonus scheme. The Role The Online Retail Sales Assistant role requires you to learn and implement Social Media marketing strategies. Full training and mentoring will be provided to help you build, service and develop online customers. Ambitious candidates will also have the opportunity to progress into leadership and management roles, with additional bonuses and travel incentives available. Applicants should be organised and able to manage their time effectively while working from home. Applicants Are Required To Have basic experience using Social Media platforms. Be over 18 years old. Be a UK resident. Have access to a computer or electronic device. Joining Fee and Refund Information This is a commission-only opportunity and does not include a salary. There is a £19 joining fee, which provides access to a ready-made online shop and training platform to help you get started. Candidate Information: Refund Policy The £19 joining fee is refundable within 30 days. The company is obliged to provide this refund in accordance with its refund policy. To request a refund, candidates simply need to contact Head Office by telephone or email within 30 days of paying the joining fee. How To Apply To find out more about the Online Retail Sales Assistant opportunity, click Apply Now and submit your details

About The Role Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Croydon, • Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year, • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include: • Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework, • Completing 1st and 2nd fix plumbing work in domestic properties, • Repairing and maintaining household plumbing systems, • Managing jobs independently while delivering excellent customer service, • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £3,000 guaranteed bonus (year one), • Paid overtime opportunities, • Pension scheme with income protection, • 33 days holiday (buy/sell options), • Company van & fuel card, • All tools, uniform & PPE provided, • Access to industry-leading training & ongoing development, • Free HomeServe Cover 8 policy, • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Level 2 qualification in Plumbing, • Experience in 1st and 2nd fix plumbing, • Experience working in domestic properties, • Full UK driving licence (max 6 penalty points), • Strong customer service skills, • Ability to work independently and solve problems on site, • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office, • Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. JBRP1_UKTJ

Wakefield Are - 4 days on site.Newly created role focused on customer operations leadership, plus process, procedures and systems implementation'sClient Details.Our client are an industry leading manufacturing business within their sector and are going through a period of sustained growth.To ensure

25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Additional Benefits Critical Illness Cover - Birthday off - Vendor Training and Accreditations Region Home Based Leeds (Home with 1 HQ visit per quarter) | Up to £82,500 (NEG) + Excellent Benefits Are you an experienced Security Engineer ready to lead from the front? We're supporting a leading international managed technology organisation in the search for a Senior Security Engineering Team Lead to head a dedicated cyber security engineering function supporting a major enterprise customer operating within a highly regulated environment. This is far more than a traditional management role. You'll remain hands-on, acting as the technical authority for Microsoft security technologies whilst leading a team of experienced Security Analysts and Engineers responsible for protecting a critical customer environment. If you're passionate about Microsoft security, detection engineering, automation and mentoring technical teams, this is an opportunity to influence the direction of an enterprise-scale security operation. As the technical lead for the Security Engineering function, you'll own the security platform estate, providing architectural guidance, driving continuous improvement and acting as the primary escalation point for complex cyber security incidents. You'll combine strategic leadership with hands-on engineering, working closely with Security Analysts, Infrastructure teams and customer stakeholders to ensure security platforms remain resilient, effective and continually evolving. This is an excellent opportunity to join an organisation that invests heavily in technology, professional development and long-term career progression whilst working with some of the latest Microsoft security technologies. • Lead and develop a team of Security Engineers and Security Analysts, • Act as the senior technical escalation point for complex cyber security incidents, • Own the configuration, maintenance and optimisation of the Microsoft security platform, • Drive detection engineering, rule tuning and continuous platform improvementLead SIEM and SOAR engineering activities, including automation and Logic Apps, • Oversee log ingestion, telemetry quality and detection coverage, • Support vulnerability management and exposure management tooling, • Work closely with customers and internal technical teams on security architecture and platform improvements, • Mentor engineers and analysts, helping raise technical capability across the team, • Contribute to platform roadmaps, governance, documentation and service improvements You'll work across a modern Microsoft-centric cyber security stack including: • Microsoft Sentinel, • Logic Apps, • SOAR Automation, • Microsoft Purview, • Qualys, • XM Cyber, • CyberArk, • Detection Engineering, • KQL, • Threat Hunting We're looking for someone who combines deep technical expertise with natural leadership skills. You'll likely have experience in areas such as: • Security Engineering, • Detection Engineering, • Microsoft Security, • Security Platform Management, • Cyber Security Architecture, • Security Automation You'll also possess: • Expert knowledge of Microsoft Defender technologies, • Experience building or improving security detections, • Knowledge of SOAR and security automation, • Experience within regulated or enterprise environments, • Excellent stakeholder management and communication skills, • Previous leadership or mentoring experience This organisation is recognised as one of the world's leading managed technology providers, delivering cloud, cyber security, data and digital workplace solutions to thousands of enterprise customers across multiple countries. It combines the scale of an international business with a culture that genuinely invests in its people through continuous learning, technical certifications, structured development programmes and internal career progression. You'll be joining at an exciting stage of growth, leading a newly established security capability supporting a strategic customer where you'll have genuine influence over both the technology roadmap and the development of your team. • Salary up to £82,500 (NEG), • Home working with one visit to HQ per quarter, • Excellent benefits package, • Significant investment in training and certifications, • Career progression opportunities, • Opportunity to work with enterprise Microsoft security technologies, • Technical leadership role with genuine strategic influence #J-18808-Ljbffr

VMWare, O365, Hardware, Mobile, Neworking, Team management. Contact number 25 days holiday rising to 28, pen, bonus 15% Region West Yorkshire Job Purpose: The Technical Services Manager will be responsible for the day-to-day delivery of IT Operational Support and IT / Tech Change Projects. You will ideally be used to being part of a small IT function and as such have the ability to pick up tasks that fall inside of tech and then conversely, into management, on any given day This is a hybrid role that bridges the gap between tech and management. You'll enjoy managing projects, problems, issues, risks and technology and no one day will be the same in this fast paced environment. Monitoring, managing and reporting on service delivery, the post-holder will assist in developing IT systems and network services, whilst nurturing positive relationships with the customer-base within the org. Reporting into the Head of Information Systems you will provide leadership and operational management to the IS team, taking responsibility for the management and development of the team, implementing service standards, developing common systems and processes and delivering change projects based on industry best practice. The post-holder will ensure that IT Operations are efficient, effective and can adapt to changing circumstances. Staff Management Responsibility: The post-holder will line manage 4 x IS support staff of varying levels from 1st to 2nd line & 2nd to 3rd Line. This will include mentoring, managing and prioritising workload to hit deadlines as agreed with the Head of Information Systems. The post-holder will develop skills both individually and as a team so that the IS staff can provide the best service to the group including the induction, appraisal and performance management of team members and the management of sickness/absence and conduct etc. The post-holder will lead, manage and direct the IS team to support all aspects of IT support and change management, taking operational responsibility for the team, including where day-to-day management has been delegated. The post holder will define training requirements for the IS team and ensure that support cover in and outside of normal working hours is available for holidays and sickness. The post-holder will be expected to implement and work within the Information Systems and Human Resources Policies, Procedures and Guidelines. The post-holder will meet weekly with the Head of Information Systems and will provide reviews of work completed, work in progress and planned work. When directed, scheduled or planned work may be deferred, or rescheduled to meet the needs of the group. The post-holder will ensure full compliance any relevant laws, regulation, policies and guidelines. The post-holder will meet weekly with the Head of Information Systems and will provide reviews of work completed, work in progress and planned work. When directed, scheduled or planned work may be deferred, or rescheduled to meet the needs of the group. Main Duties and Responsibilities: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing new developments, which are aligned with the organisation’s strategy. Serve as the main technical expert to the Head of Information Systems, IS team and the wider business. Ensure that incidents and requests are handled appropriately and ensure that documentation of the supported components is available and in an appropriate form for those providing support. Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s). Coordinate the implementation of agreed remedies and preventative measures and analyse patterns and trends. Develop implementation plans for dealing with system change, including the introduction of new systems and/or services, evaluating risks to integrity of infrastructure inherent in proposed implementations and review the effectiveness of the change implementation. Identify and draw awareness on operational risk for all aspects of the IT capability, mitigate this risk as far as possible within practical constraints. Ensure maximum availability of IT systems and infrastructure, minimise outages and ensure optimal system performance. Directed by the Head of Information Systems, take responsibility for the definition, documentation and satisfactory completion of IT projects. Including: Identifying, planning, allocating tasks to IS staff and assessing and managing risks to the success of the project. Work with the Head of IS to develop IT budgets and identify opportunities to reduce operating costs, whilst adhering to financial rules and regulations. Take responsibility for own workload and keep the Head of Information Systems informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery. Promote and assist the Head of Information Systems in the implementation of strategies, policies and procedures that seek to guide and shape the IT service delivered by the IS department. Continually conduct cyber and IT security risk and vulnerability assessments for business applications and/or IT systems and provide remediation/mitigation and guidance on the application and operation of fundamental physical, procedural and technical security controls. Responsible for the coordination of regular Information Security reviews with partner organisations by conducting assessments of departmental systems, processes and infrastructure and making recommendations to minimise risks identified. Work closely with the Head of Information Systems to assist and provide input to ensure that policies and procedures for Information Security are effective are adhered to. Making recommendations for updates to policies and procedures as required. Directing IS staff, carry out 'ad-hoc' tasks when required to assist with the security and smooth running of IT systems and to ensure a high level of support for users. Stay informed of developments in the IT world, assessing and advising the Head of Information Systems on the potential benefit of leveraging existing technologies and new/emerging system(s) developments or products. Make effective use of available resources including people, information, networks and budgets. Being aware of the financial and commercial aspects of the org Assist the Head of Information Systems with the production of departmental reports on a weekly, monthly and ad hoc basis. Any other tasks as requested by Head of Information Systems. SKILLS: Required ability to adjust to unfamiliar situations, demands and change. Seeing change as an opportunity and being receptive to new ideas. Ability to assimilate new support tasks, while retaining and developing established ones. Ability to adapt communication style to suit the audience. Enthusiastic and self-motivated, with the ability to confidently work within a demanding changing business and technical environment. Ability to deal with confidential and sensitive information with tact and discretion. Customer focused, with experience of providing advice and guidance to end users with a proven track record of service delivery. Ability to explain complex IT information clearly to ‘lay’ managers and other stakeholders. Organised and methodical, with the ability to work to targets and goals EXPERIENCE: Required Previous IT Operations experience within a fast paced environment. Proven track record of supervising or managing, motivating and developing an effective IT support team in a complex environment. In depth experience of providing IT support (1st, 2ndand 3rdtier) and the processes associated with it, ideally in an dynamic fast paced environment. In depth experience of managing Cyber and IT security risk and the importance of systems hardening to safeguard business systems. In depth experience of manually utilising SQL for data manipulation, building reports and analysis services. Experienced in managing multiple administration systems including: VMware, Veeam Backup and Replication, WAN, LAN (VLAN), VPN, Active Directory, Exchange, Server, Desktop Antivirus and SIEM platforms. Experienced in designing IT service delivery policies, procedures and practices and putting them into action. EXPERIENCE: Desirable Experienced in the identification, planning and management of operating and capital expenditure budgets achieving value for money. Experienced in the negotiation, management and monitoring of contracts for IT services provided by third parties ensuring effective service delivery. Experienced in developing, delivering and managing IT strategies and plans aligned to key business objectives. Proven skills and experience in defining, planning and managing IT Change Projects. Proven skills and experience in bringing about controlled change to improve the delivery and performance of business IT capability. A strong understanding of all aspects of service delivery with a working knowledge of ITIL. Additional Benefits • Broadband subsidy, • laptop, • mobile #J-18808-Ljbffr

We’re looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you’re an engineer who wants to build a “paved road” that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. You probably have a good idea as to why we’re hiring for this role. We’ve listed this role twice: as a Platform Engineer and Site Reliability Engineer – our team does both, and we are open to candidates who lean towards one or the other. Hi I’m Colin, Head of EMEA Engineering. I’ve spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they’ve worn (SRE, infrastructure, platform, etc). I’ve got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We’re always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I’ve learned there’s a better way. I place a lot of value on infrastructure-as-code. As a Platform Engineer at Ashby, you’ll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don’t put roadblocks to ensure security when common sense will do and we don’t build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We’re at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact – we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don’t believe in spinning up a new service unless necessary!) for our growing product team to build in. That’s where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: • Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler, and create tools to help developers do so, • Create automated guardrails for the security and privacy of our customer data, • Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime, • Work with the business and the engineering team to define SLOs and implement the corresponding SLIs, • Ensure all communication with external services supports retries and circuit-breakers, • Implement the infrastructure to support an event-driven architecture and data warehouse We’re looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in today’s world, you have to be extremely comfortable evaluating risk, those you take and those others take. • You never stop. You get weirdly obsessed about a problem that doesn’t yet make sense, turn it every which way in your head until the explanation dawns. You’ll search every rock, inventory every clue, hunt every mismatch. We do that, too – together we’ll be armed with state-of-the-art monitoring tools and an impressive amount of data, and join you in the adventure., • You don’t take shortcuts. You’re speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things., • You’re someone who cares about what you do and the team you do it with, and want to work with others who do as well. You’ll be on interview panels choosing your next colleagues, and you’ll take that seriously. You only want to work with people who make you better, and want to make you better., • You’ve built infrastructure at a slightly later stage than Ashby is at – you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process., • You’re a Swiss army knife (all nationalities welcome). You’ll get every hard problem the company faces. You’ll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesn’t work. All that makes for a pretty specific kind of role, and the job isn’t to everyone’s tastes! You should not apply if: • You don’t want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on what that is. Our leads (and managers) give ample commentary and feedback on technical decisions and how they’re made, but you ship what you want to build and are accountable for it., • You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use., • You don’t want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams – albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day., • Your primary mode of communicating best practices to engineers is live meetings. We’re a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you., • You’ve never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when it’s worthwhile. I’m sharing our tech stack with the caveat that we don’t require previous experience in it: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloud-based (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a follow-the-sun model, and everyone contributes to developer tooling. As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last‑minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the highest standard of tooling. Software that’s intelligent and powerful. Software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are! Our Engineering Culture Is Motivated By Abhik And Benji’s (our Co‑founders) Belief That a Small Talented Team, Given The Right Environment, Can Build High-quality Software Fast (and Work Regular Hours!). We Do It Through • Minimal process with ownership over decisions normally made by product and design, • Natural collaboration and deliberate communication, • Investing in tools and abstractions that give us leverage, • Putting effort into building a diverse team The best engineers we’ve worked with delivered reliably magical outcomes. They took customer problems and relentlessly drove them to solutions that were not only successful but often brilliant and creative. While they did this with minimal oversight, stakeholders were never in the dark as to what was going on, and no setback was a surprise. Traditional product‑development processes aren’t meant for the best engineers. Their purpose is to create consistent outcomes regardless of the engineer’s skill. But, consistency comes at the expense of an engineer’s time and freedom—both ingredients necessary to generate those magical outcomes. As a result, process stifles the best engineers and doesn’t give others the opportunity to practice the behaviors that made the best engineers the best. At Ashby, we want to build an environment that encourages every engineer to be their best. So, at Ashby, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end‑to‑end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, Infra). It’s a new level of ownership for many engineers, but we’d rather an engineer fail a bit and coach up their skills than use process as a crutch. Not everyone succeeds in our culture, but those who do thrive. Our engineering team consists of lifelong learners who are talented but also humble and kind. These attributes create an environment where collaboration happens naturally. We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers are in less than 2h meetings per week. We also meet in person at least twice a year, once as a department and once as a company. You also have a small budget to meet up with folks in your city/region. We Built Ashby With The Quality, Breadth, And Depth That Many Customers Would Expect From Much Larger Teams Over Larger Time Scales. We’ve Done This Through Investment In • Great developer tooling. Our CI/CD takes about 10 minutes, and we deploy at least 15x a day. A debugger that works out of the box. Everyone on the team has contributed to our developer experience., • Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) that we constantly improve. Each improvement to a common component cascades throughout our app., • AI-powered tooling. We think of AI as a way to automate the mundane parts of building and maintaining high-quality software. We use a combination of third‑party and internally built tools that, for instance, auto‑triage customer issues, suggest fixes, prototype ideas, generate production‑ready code, and conduct code reviews. Engineers have an unlimited token budget (but are not measured on it)., • Competitive salary and equity., • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable., • Unlimited PTO, and we will encourage you to take it., • A minimum of 12 weeks of fully paid parental leave, covered by Ashby. For folks outside the US, it may be longer to be in line with regional requirements., • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!, • $100/month education budget with more expensive items (like conferences) covered with manager approval., • If you’re in the US, we offer top‑tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high‑quality supplemental health insurance for you and your dependents, also fully covered by us. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: £138K - £224K #J-18808-Ljbffr

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details. Reporting to the Head of Field Sales, the Senior City Development Manager is the lead field operator for key strategic cities. Bringing strong commercial experience, this hands‑on role combines city strategy, regional key account management, and specialist product knowledge to ensure field activity is tailored, scaled, and executed effectively. As well as taking primary ownership of their own city performance - driving awareness, distribution, trade execution, and market share - the role provides commercial coaching and practical support to City Development Managers across the region. • Account Management: Take ownership of regional key account operators and on-the-ground route-to-market partnerships. Build strong commercial relationships that drive long‑term growth across distribution, execution, education, and rate‑of‑sale., • Commercial Coaching: Act as a commercial sounding board for City Development Managers. Offer practical advice, coaching, and support on account planning, negotiating, and working through local trade challenges., • Commercial Tools: Create, refine, and deploy practical commercial sales tools (e.g., commercial calculators, regional activity, customer and channel propositions) that address ground‑level field challenges and help field teams and CDMs win across regions., • Regional Development: Build relationships and develop non‑traditional trade channels, tailoring the approach to fit local market nuances while ensuring all partnerships align with company goals and regulatory requirements., • Execution Standards: Set the operational benchmark for distribution, brand visibility, and advocacy across all trade channels (including priority regional accounts, Wholesale, Vape, and alternative channels). Measure and evaluate execution quality across key cities, establishing clear guidelines and sharing proven approaches to help CDMs elevate standards across their own territories., • City Strategy: Adapt national frameworks into practical, city‑specific plans that reflect local demographics, trade setups, and regional key account footprints. Identify what each specific city needs to win, ensuring resources are deployed effectively., • CDM Guidance: support CDMs in analysing their own cities, adapting national plans to fit their city's specific dynamics, and executing tailored activity efficiently., • Third‑Party Prioritisation: Work alongside and co‑ordinate third‑party field teams on a city‑by‑city basis, making sure field resources are directed to where the local opportunity is greatest., • Events & Activations: Identify and execute local promotional activity and trade programmes, designed specifically around the local target audience to drive engagement, product education, and sales., • Performance Ownership: drive city performance and manage risks and opportunities in your region, • Field Insight & Strategy: Link field execution with the Head of Field Sales by translating plans into action, while feeding back trade realities, competitor moves, and new channel opportunities to shape national strategy., • 3-5 years’ experience in a similar role or commercial setting, • Commercial Acumen & Account Management: Strong track record in account management alongside experience handling multi‑site accounts that span across adjacent territories. Proven ability to negotiate, drive sales volume, distribution, and market share. Ability to adapt style to both existing and new channels and opportunities., • Commercial Coaching & Regional Influence: Proven ability to influence and mentor peers by sharing commercial expertise, guiding regional key account negotiations, and helping tailor city plans, all while supporting established line‑management structures., • Commercial Tools: Experience developing practical sales tools and toolkits to solve local trade challenges and drive regional growth., • Execution & Quality Evaluation: Skilled at turning ideas into reality by tailoring local activations, brand, and direct engagement opportunities to fit specific city needs. Proven ability to measure and evaluate sales return, and provide analysis to inform future execution standards, • Commercial Analysis & Problem Solving: Skilled at analysing city sales data and trade trends to spot commercial gaps, fix underperforming territories, and feed clear market feedback to the Head of Field Sales., • Self‑Driven & Resilient: Challenges the status quo, takes decisive action, and turns ideas into commercial results in changing environments., • A full UK driving licence is required for this role., • Education: BA/BS degree preferred but not required, • A place to grow your career. We’ll help you set big goals - and exceed them, • People. Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Location. Field based with a requirement to be in the London office when required Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details. Reporting to the Head of Field Sales, the Senior City Development Manager is the lead field operator for key strategic cities. Bringing strong commercial experience, this hands‑on role combines city strategy, regional key account management, and specialist product knowledge to ensure field activity is tailored, scaled, and executed effectively. As well as taking primary ownership of their own city performance - driving awareness, distribution, trade execution, and market share - the role provides commercial coaching and practical support to City Development Managers across the region. • Account Management: Take ownership of regional key account operators and on‑the‑ground route‑to‑market partnerships. Build strong commercial relationships that drive long‑term growth across distribution, execution, education, and rate‑of‑sale., • Commercial Coaching: Act as a commercial sounding board for City Development Managers. Offer practical advice, coaching, and support on account planning, negotiating, and working through local trade challenges., • Commercial Tools: Create, refine, and deploy practical commercial sales tools (e.g., commercial calculators, regional activity, customer and channel propositions) that address ground‑level field challenges and help field teams and CDMs win across regions., • Regional Development: Build relationships and develop non‑traditional trade channels, tailoring the approach to fit local market nuances while ensuring all partnerships align with company goals and regulatory requirements., • Execution Standards: Set the operational benchmark for distribution, brand visibility, and advocacy across all trade channels (including priority regional accounts, Wholesale, Vape, and alternative channels). Measure and evaluate execution quality across key cities, establishing clear guidelines and sharing proven approaches to help CDMs elevate standards across their own territories., • City Strategy: Adapt national frameworks into practical, city‑specific plans that reflect local demographics, trade setups, and regional key account footprints. Identify what each specific city needs to win, ensuring resources are deployed effectively., • CDM Guidance: support CDMs in analysing their own cities, adapting national plans to fit their city's specific dynamics, and executing tailored activity efficiently., • Third‑Party Prioritisation: Work alongside and co‑ordinate third‑party field teams on a city‑by‑city basis, making sure field resources are directed to where the local opportunity is greatest., • Events & Activations: Identify and execute local promotional activity and trade programmes, designed specifically around the local target audience to drive engagement, product education, and sales., • Performance Ownership: drive city performance and manage risks and opportunities in your region, • Field Insight & Strategy: Link field execution with the Head of Field Sales by translating plans into action, while feeding back trade realities, competitor moves, and new channel opportunities to shape national strategy., • 3-5 years’ experience in a similar role or commercial setting, • Commercial Acumen & Account Management: Strong track record in account management alongside experience handling multi‑site accounts that span across adjacent territories. Proven ability to negotiate, drive sales volume, distribution, and market share. Ability to adapt style to both existing and new channels and opportunities., • Commercial Coaching & Regional Influence: Proven ability to influence and mentor peers by sharing commercial expertise, guiding regional key account negotiations, and helping tailor city plans, all while supporting established line‑management structures., • Commercial Tools: Experience developing practical sales tools and toolkits to solve local trade challenges and drive regional growth., • Execution & Quality Evaluation: Skilled at turning ideas into reality by tailoring local activations, brand, and direct engagement opportunities to fit specific city needs. Proven ability to measure and evaluate sales return, and provide analysis to inform future execution standards, • Commercial Analysis & Problem Solving: Skilled at analysing city sales data and trade trends to spot commercial gaps, fix underperforming territories, and feed clear market feedback to the Head of Field Sales., • Self‑Driven & Resilient: Challenges the status quo, takes decisive action, and turns ideas into commercial results in changing environments., • A full UK driving licence is required for this role., • Education: BA/BS degree preferred but not required, • A place to grow your career. We’ll help you set big goals - and exceed them, • People. Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Location. Field based with a requirement to be in the London office when required Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #J-18808-Ljbffr

Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide. Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry. We are seeking a Quality Manager to join our team in Leeds. This role exists to lead the quality function and take responsibility for the effectiveness of the quality management system and quality performance across internal departments and the supply chain. You will be responsible for setting clear quality objectives, establishing consistent standards and driving improvements throughout production and delivery. This opportunity would suit an experienced Quality Manager looking to join a stable, international engineering business with long-term growth plans, bringing strong expertise in ISO 9001, quality management systems, auditing, root cause analysis and continuous improvement within a manufacturing or engineering environment. • Own and maintain the quality management system in line with ISO 9001 requirements, ensuring procedures, quality records and document controls are effective and consistently applied., • Agree quality objectives and improvement priorities with the Group Head of SHEQ. Develop and deliver an improvement plan with clear owners, timescales and measures of success., • Lead quality activities across engineering, manufacturing, procurement and service teams. Provide direction, coaching and training, and manage any assigned quality personnel., • Establish and maintain quality standards across the business. Ensure internal teams and suppliers understand product requirements, specifications and acceptance criteria., • Plan and lead internal, supplier and subcontractor audits; coordinate external quality audits and ensure findings are addressed and actions closed effectively., • Report quality performance, significant risks and improvement progress to the Group Head of SHEQ. Monitor trends in defects, complaints, supplier performance, corrective actions and the cost of poor quality., • Read and check engineering drawings, specifications and quality records for accuracy and compliance with applicable requirements. Work with engineering teams to resolve discrepancies., • Oversee and carry out inspection and quality control activities as required. Ensure inspection arrangements and records support product conformity throughout production and delivery., • Manage non-conformance reports (NCRs), investigate quality issues and lead root cause analysis. Implement corrective and preventive actions (CAPA), verify their effectiveness and prevent recurrence., • Manage, investigate and resolve customer complaints, coordinating timely responses and corrective actions with the relevant teams and communicating outcomes to customers., • Work with procurement, suppliers and subcontractors to resolve quality concerns, improve performance and confirm that purchased products and services meet agreed requirements., • Lead product and process improvement activities using appropriate quality tools and data. Reduce defects, rework and waste while supporting business objectives., • Create and maintain training materials and best practice guides for staff and suppliers and assess whether training improves understanding and performance., • Escalate significant quality risks promptly and coordinate containment and disposition of non-conforming products in line with agreed procedures and delegated authority. (Responsibilities will reflect business priorities and may evolve in line with operational needs.) • More than five years of relevant quality experience in manufacturing or engineering, with proven experience in quality management and leading improvements across teams., • Strong working knowledge of maintaining and improving ISO 9001 quality management systems, supported by practical internal and supplier audit experience., • Ability to interpret engineering drawings and specifications, assess product conformity and apply inspection and quality control methods., • Practical experience of NCR management, root cause analysis, corrective and preventive actions, customer complaint resolution and supplier quality improvement., • Clear communication skills and confidence working with customers, suppliers, senior managers and other business units. Ability to influence colleagues and establish accountability for quality., • Ability to work autonomously, prioritise competing demands, analyse quality data and manage time effectively., • A sound understanding of health and safety principles and a commitment to upholding them within the SHEQ function., • Willingness to travel nationally and occasionally internationally. Full time, 37.5 hours per week (Monday to Friday) with one day per week working from home. • 24 days’ annual leave, increasing with length of service, plus bank holidays, • Festive December shutdown, • An additional paid day off for your birthday, • Competitive pension scheme with company contributions matched up to 5%, • Company sick pay, • Life assurance at 6x your annual salary, • Health Shield wellbeing support and health care cash plan., • Employee Assistance Programme (EAP) offering confidential advice and support, • Bi-annual access to an independent pensions advisor, • Electric vehicle salary sacrifice scheme, • Cycle to Work scheme, • Free on-site parking, • Dress Down Fridays, • The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success. #J-18808-Ljbffr

Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we’re on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We’re a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That’s Grant Thornton. Every day our teams help people in businesses and communities to do what is right and achieve their goals. As our Campaigns Lead, you’ll own the campaign engine at the heart of our marketing – turning campaign requests from across the firm into clear, qualified briefs and sequenced plans that our channel teams can deliver. Sitting within Commercial Growth & Strategy and reporting to the Head of Demand Generation, you’ll be the single point of accountability for campaign quality, consistency and pace across our campaign portfolio. As our campaign volume and complexity grow, you’ll make sure campaigns are prioritised against finite capacity rather than run ad hoc, that each one is measured against the commercial impact it was set up to achieve, and that lessons from one campaign shape the next. This is a hybrid role that can be based at any of our UK offices, with travel to London as needed. This is a newly formed team, created as part of our marketing transformation. Our campaign framework is in place, and your job is to bring it to life: upskilling the team, making it work in practice and getting everyone working in a consistent way. With the team only just brought together, you’ll have real scope to shape how it works and moves forward, supported by two strong managers already in the team. In this role, you’ll: • Work with go-to-market (GTM) leads to turn business needs into scoped, qualified campaign briefs, with clear objectives, audiences and success measures linked to commercial outcomes, • Own and evolve our campaign framework across always-on, integrated, brand, proposition-launch, segment, account-based marketing (ABM), event and reactive campaigns, • Hold the campaign calendar and, with the Head of Demand Generation, decide how competing campaign requests are prioritised and sequenced, • Partner with Digital Marketing, Channel Marketing and Events, Content, Design and Communications so campaigns are planned and resourced together, • Run governance and quality checkpoints from brief through to campaign close, and lead post-campaign reviews so lessons feed into future campaigns, • Own campaign-level performance reporting, giving GTM leads and sector and service line teams a consistent view of how their campaigns are performing, • Own and develop our AI-assisted campaign briefing tools, and set the standard for responsible use of AI in campaign planning, • Lead and develop the Campaigns team of around eight people, including three managers, setting the standard for how briefs are scoped and campaigns are run We’ve set ambitious growth targets for the firm, and we need the right people to help us achieve these. We’re looking for people who will bring ambition and drive to their role. In changing markets, we need to be able to work at pace and be adaptable to change and to be curious, asking questions of ourselves, each other and our clients to ensure we are delivering the services and quality we expect. Joining us as Campaigns Lead at Senior Manager level, the minimum criteria you’ll need is proven experience leading a multi-channel campaign function at a senior level, including managing and developing a campaign team. It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way: • You’ll have experience within professional services, financial services, another regulated environment or a B2B organisation, • You’ll have a track record of briefing and prioritising competing campaign demand against finite capacity, • You’ll be able to turn an ambiguous business ask into a scoped, qualified brief quickly, • You’ll have strong stakeholder management skills, able to hold the line on priorities with senior leaders while working as a collaborative peer to channel leads, • You’ll bring commercial acumen and a data-driven approach, connecting campaign results back to business outcomes, • You’ll bring a modern approach to campaign planning, beyond traditional marketing, including customer journey mapping, segmentation, and using interest and intent signals to guide campaigns, • You’ll have experience using a content management platform and CRM-based reporting, ideally Microsoft Dynamics, • You’ll be curious about how AI can improve the way campaigns are briefed and planned, • You’ll be a self-starter who takes ownership, sets direction and moves things forward independently, bringing in the right people when you need support The culture at Grant Thornton is what sets us apart, we’re known for our inclusive culture and creating environments where all our people can flourish. The things that set you apart, we value them, and this helps us all to perform at our best. Our values are the unwavering principles that shape our daily behaviours and decisions, alongside our drive to do the right thing. We’re looking for people who align with our values and are purposefully driven, actively curious and candid but kind. You can learn more about our values in practice here. It’s not just about our culture and values, in addition to a competitive salary and reward package, you’ll also get: • Tailored development programmes and access to coaching, • Flexible bank holidays – allowing you to celebrate the days that are important to you, • Benefits including pension, life assurance and private medical, additional holiday purchasing and health benefits, • And benefits giving you access to shopping discounts, gym memberships, financial advice And more. Visit our benefits section to read more. We have a trust-based way of working, driven by responsible people who have the best interests of our firm and our clients at heart. Our how we work framework gives flexibility in where, how, and when we work to deliver the best results for our clients, whilst helping you keep a balance between work and life. Life is more than work, the things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles. That is how it should be. We’re looking for people who can help drive the business forward, who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be. #J-18808-Ljbffr

Global Autocare Limited in Leeds is seeking a strategic Head of Account Management to lead and develop the Account Management function, delivering exceptional customer service while driving revenue growth, profitability, retention and strategic partnerships. The role requires a commercially focused leader with extensive experience in vehicle rental, leasing, fleet management or related fields, who can set strategic direction, build senior-level relationships and drive cross-functional #J-18808-Ljbffr

As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers and Service Introduction Leads, ensuring a consistent approach to introducing new and changed services across our programmes, projects and technology portfolio. Working as part of the Service Introduction leadership team, you will ensure operational requirements are identified early, embedded throughout delivery and successfully transitioned into live service. You will oversee Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), helping us deliver services that are operationally ready, resilient and sustainable. In this role, you will: • Lead, manage and develop a team of Service Introduction Managers and Service Introduction Leads, promoting high performance, collaboration and consistent application of Service Introduction processes., • Oversee Service Introduction governance, assurance and quality controls, ensuring new and changed services meet operational requirements and are successfully transitioned into live service., • Provide leadership across Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), ensuring operational readiness and effective transition planning., • Manage risks, dependencies, resources and competing priorities across a complex portfolio of programmes, projects and service changes, ensuring activities are delivered effectively and in a controlled manner., • Build strong relationships with senior stakeholders across Digital Services and the wider organisation, using performance data, reporting and continual improvement to enhance service quality, operational resilience and customer outcomes. You will be an experienced and credible service management leader with a strong background in Service Introduction, Service Transition, Service Design or Service Management. You will have the confidence to lead and develop high-performing teams, establish effective governance and assurance arrangements, and influence stakeholders at all levels. • Significant experience in Service Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment., • A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance., • The ability to manage risks, dependencies, resources and competing priorities, ensuring new and changed services are introduced in a controlled, sustainable and business-focused manner., • Excellent communication and stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations., • An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment is also desirable. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. #J-18808-Ljbffr

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed. We’re incredibly excited about this next step in our journey and you could be on that journey too. We are looking for a Head of Legal to lead our legal function, partner with senior stakeholders, and provide commercially focused legal advice that supports business growth. JobTitle: Head of LegalSalary: DOELocation: Leeds, Sheffield, London, CheadleHoursofwork: Mon – Fri 8:30/9:00 – 17:00/17:30 As a Head of Legal you will: • Lead, manage and develop a team of solicitors and contract managers, fostering a high-performing legal function., • Act as a trusted adviser to the Executive Team and senior leaders, providing pragmatic and commercially focused legal advice., • Lead legal support for key customer, supplier, technology and strategic commercial agreements., • Oversee complex contract negotiations and ensure effective legal risk management across the business., • Support the General Counsel on corporate governance, strategic projects and Board-level matters., • Drive continuous improvement within the legal function through streamlined processes, best practice and technology. What We’re Looking For: • Qualified Solicitor (England & Wales) or equivalent., • Experienced commercial lawyer with strong negotiation skills., • Proven leader of legal teams and people., • Trusted adviser to senior stakeholders and executives., • Commercially astute with sound risk judgement., • Able to simplify complex legal issues into practical solutions., • Pragmatic, proactive and results-focused. What’s in it for youOur ethos is simple: the more you put in, the more you get out. Daisy What we Offer: • 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!), • An extra day off on your birthday or if you're getting married, • 500 referral bonus – bring great people, get rewarded!, • Professional development – training and support to help you grow, • Eye care vouchers and discounted Medicash membership for healthcare savings, • Exclusive Virgin media and O2 deals for you and your family/friends, • Exclusive discounts and savings at over 1,200 retailers Employee Assistance ProgrammePerkpalEnhanced Annual LeaveBenefit 4Birthday Day OffCelebration LeaveHoliday Purchase The ValuesInnovationWe are creative and fearless in our work.AccountabilityWe take ownership of our work and lead from the front.TeamworkWe collaborate widely and build supportive environments. The CompanyWe’re Daisy, the largest independent telecoms company in the UK.We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers.Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs. #J-18808-Ljbffr

Here at GXO, we're recruiting for a Transport Manager to join our GXO Direct operation in Sherburn-in-Elmet. This is a full-time, fixed-term role on a 3 month contract, working Monday to Friday, 08:00 - 17:00 where you'll take responsibility for a large transport operation supporting both TJX and Multiuser customers. Reporting to the Head of Transport Operations, you'll lead a team of operational managers and support colleagues to ensure safe, compliant and cost-effective transport services are delivered while maintaining excellent customer relationships and high service standards. • Lead and develop a large transport team, creating a positive culture focused on engagement, accountability, communication and high performance across all levels of the operation, • Manage the end-to-end transport operation, ensuring transport plans are delivered safely, legally and cost-effectively while maintaining high levels of service for both TJX and Multiuser customers, • Build strong relationships with customers, suppliers and internal stakeholders, ensuring operational issues are resolved quickly and communication remains clear and effective, • Ensure full compliance with transport legislation, fleet maintenance requirements, Drivers' Hours regulations, Working Time Directive requirements and all relevant company policies and procedures, • Drive continuous improvement across safety, service, cost and operational efficiency while monitoring KPIs, fleet utilisation and delivery performance to identify opportunities for improvement. Proven management experience within a fast-paced logistics, transport or supply chain environment, • Strong leadership capability, with experience coaching, motivating and developing large teams while managing performance effectively, • Sound knowledge of transport legislation, fleet compliance and industry best practice, with a strong focus on health and safety, • Experience interpreting KPIs, analysing operational performance and implementing practical solutions to improve service and efficiency, • International Managers CPC qualification together with knowledge of transport systems such as Tachomaster, Accsend, GTS and EPod would be highly advantageous. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work., • We're offering a salary of £65,000 (prorata), alongside 33 days annual leave (prorata), a company-sponsored pension scheme, life assurance, access to a 24/7 online GP service and a comprehensive employee assistance programme. You'll also benefit from our MyBenefits platform, offering high-street discounts, cashback schemes, cycle-to-work options and a range of wellbeing benefits. #J-18808-Ljbffr

New Build Infrastructure - Project Delivery Contact number 25 days holiday rising to 28 days plus bank hols Additional Benefits 15% management bonus. Pension + others! Region West Yorkshire Role Title: Technical Solutions Delivery Specialist Department: Information Systems (IS) Responsible to: Head of Information Systems Purpose You will be anintegral part of the IS Department reporting directly to the Head of Information Systems with a dotted line into the IT Project Management team; ensuring the IT technical programme delivers as per the 5 year plan and within budget. Responsibilities • Assist the Head of Information Systems by providing technical direction for the successful delivery and integration of major technical projects from definition through to implementation into the production environment, • Review business context for solutions to org challenges as well as defining the requirements and deliverables for the solution, recommending options which may include building RFI’s, RFP’s or pilots, selecting the optimal option and working with the IT Project Manager to understand and identify key milestones and assist in creation and maintenance of a project plan, • Assist in the direction, identification and recommendation of appropriate technology solutions, upgrades, replacements or decommission options, • Assure solutions are not only fit for purpose but also align with the orgs IT Strategy and standard guideline of technology solutions, • Maintain a holistic view and knowledge of all org systems to ensure synergy between integrations and identification of potential conflicts or negative impacts between systems, • Provide technical leadership to the Head of Information Systems and IT project Management throughout the project lifecycle, • Management of day to day project delivery and business relationships, from Information Systems technical support members to the internal and external project team members, • Provide technical expertise to ensure successful project delivery through delegation of tasks to internal and external project support, communication and cross-departmental coordination, • Support the IT Project Manager in managing the project budget, including project profitability and revenue forecasting in line with the orgs project governance and methodology, • Establish partnerships, striving to become a trusted advisor to the Information Systems department and Strategic and Operational leadership, • Must be able to command a group audience and lead technical discussions including requirement gathering, solution delivery strategy, professional services methodology and best practice, • Owns the technical delivery lifecycle and is responsible for managing technical risks throughout the project, • Anticipate needs and position training, support and other solutions that may be needed for the successful handover of technical solution to the Information Systems support function, • Engage with end users, internal technical support and third-party support to effectively transition technology solutions into a go-live environment, • Draft high level and low level design documentation to help lower costs, achieve high reliability, create a maintainable and supportable solution and streamline communications between internal IT and third-party support, • Proven experience of delivering technical projects with multiple workstreams with budgets ranging up to £500k, • Ability to think strategically and turn business objectives into technical solutions, • Ability to articulate complex technical solutions to both technical and non-technical stakeholders, • Ability to identify and evaluate constraints, assumption, risks and dependencies to mitigate against unsuccessful project delivery, • Ownership of the project objectives, acting as voice of the customer and a tenacity required to achieve success, • Ability to adapt quickly and become an expert in org systems through learning and practice, • Internal and external stakeholder management, providing progress reports on a timely basis and proven experience in collaborating with cross-functional teams, • Strong written and verbal communication skills in English, • Experience of working with all levels of project stakeholders up to and including board level, • Experience working with Commercial-Off-the-Shelf and bespoke solutions, • Experience in both greenfield and legacy environments, • Experience in the design and delivery of Microsoft technologies, • Experience with Cloud-native services and applications (Preferably Microsoft Azure / Entra ID), • Collaborative and consultative work style in line with company value ‘ONE TEAM’, • Delivering successful projects in line with the company value ‘DO THE RIGHT THING’, • Knowledge or appreciation of some of the listed technologies:, • APIs, ESB’s and Microservices, • Internet of Things, • Microsoft Technologies, • Networks, • Physical Access Control, • Storage (SAN / NAS), • Wireless Network Technologies (Li-Fi, Wi-Fi and 5G), • Virtualisation (preferably VMware) Abilities: • Ability to deliver complex technical solutions; prepare written findings, recommendations and follow up evaluations; and analyse patterns and trends, • Ability to ensure standards and parameters for any systems on the org network are correct and as close to flawless as reasonably can be expected, • Ability to act decisively in critical situations, • Ability to make decisions with confidence and show initiative, • Ability to work effectively under pressure and meet tight deadlines, • Ability to provide in-depthanalysis of complex problems, managing risk and providing timely and accurate decisions to solve problems, • Ability to balance the interests of the various stakeholders, • Ability to handle high levels of pressure and exhibit critical decision-making, • Ability to act decisively in critical situations or to circumvent potential problems Qualifications: • Bachelors degree in Information Technology or Computer Science, • Relevant accreditations such as ITIL, PRINCE2, PMP or industry-specific certifications Work Experience: A minimum of 7 years work experience of working in a growing and challenging environment. Personal Skills and Attributes: • Accountability: Takes clear ownership and accountability for assigned projects and tasks and is focussed on consistently delivering a high-class service to stakeholders, • Commercial Acumen: Commercial awareness with an operational and strategic mindset, • Communication: Proactive worker, able to operate at both strategic and operational levels, who is commercially astute with exceptional communication skills at all levels., • Communication: Strong verbal and written communication skills, especially involving technical documentation and report writing, • Ethics & Integrity: Operates with unquestionable integrity and fosters an ethical, values driven culture, • Organisational skills: Attention to detail with a pragmatic and enthusiastic attitude to work, • Organisational skills: Excellent time management and works well under pressure to meet deadlines, • Results driven: Pro‑active and energetic, with excellent attention to detail and the, • Calmness under pressure: Pro-actively manage multiple projects, tasks and priorities, • Stakeholder management: Strong communication skills, as well as the ability to adopt communications styles to suite different audiences, • Stakeholder Management: Strong customer focus behaviours, results driven, dynamic, adaptable, and a proactive can doattitude, • Team worker: Listen to others and take their ideas on board Life, Work and Benefits: • Competitive salary (up to £60,000), • Defined benefit pension (contribution up to 6%), • 25 days annual leave, increasing to 28 days after 5 years’ service This job description is intended to reflect the post holder’s duties that would normally be expected to be undertaken. Owing to the nature of the post, the above duties are not exhaustive, and the Company may require you from time to time to undertake additional duties within your capabilities. #J-18808-Ljbffr

Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be. Eric Wright Water aims to be the leader in our field, delivering excellence in engineering and construction within the water industry. We are committed to building long term working relationships with both our clients and suppliers and do this in the spirit of the ‘Eric Wright’ ethos of working in an honest, non-adversarial and collaborative manner. Our approach to project delivery is fully aligned to that of our clients in terms of Health and Safety and Environmental management; ‘If I cannot do it safely, I will not do it’. Our clients benefit from our ability to provide a ‘one-stop-shop’ whereby we offer a comprehensive range of service covering project asset design, construction, installation, commissioning and handover, through to ongoing maintenance and management. We operate framework contracts with a number of the key UK water companies. Our delivery model provides customer service and value to our clients. We are looking for a Senior Commisoning Engineer to join a specialist team delivering vital water infrastructure schemes across the Yorkshire and Severn Trent regions. This is an exciting opportunity to combine your technical expertise, leadership skills and commercial awareness to oversee the commissioning, installation and delivery of water treatment and control systems, while playing a key role in the continued growth and success of the business. • Lead the commissioning of water-related instrumentation, control systems and plant equipment., • Support the preparation of tenders, quotations and technical documentation., • Manage project delivery, ensuring work is completed safely, on time, within budget and to client expectations., • Develop and manage project schedules, resources and commissioning programmes., • Build and maintain strong client relationships, providing exceptional customer service throughout project delivery., • Oversee installation, manufacture supervision and commissioning activities across multiple projects., • Lead, mentor and support engineers, site teams and subcontractors to deliver high quality outcomes., • Ensure compliance with health, safety, quality and environmental standards., • Produce commissioning documentation, test records and technical reports., • Collaborate with senior management to support business objectives and continuous improvement initiatives. We're looking for a motivated and technically capable professional with a passion for delivering exceptional engineering solutions. You’ll ideally have: • Significant experience in commissioning, M&E contracting or the water industry., • A relevant engineering qualification (HNC/HND, NVQ, Degree or equivalent)., • Strong knowledge of instrumentation, process systems, automation controls and commissioning activities., • Experience working with level, pressure and flow instrumentation, telemetry systems and control equipment., • The ability to develop commissioning documentation, schedules and system diagrams., • Excellent leadership, coaching and team‑building skills., • Strong commercial awareness and sound decision‑making ability., • Outstanding problem‑solving and analytical skills., • Excellent communication and stakeholder management skills, with a customer‑focused approach., • Strong organisational skills, self‑motivation and the drive to deliver results., • Proficiency in Microsoft Office applications and confidence working across multiple projects. Above all, you’ll live our values. You’ll be approachable and collaborative, and you’ll take pride in developing others and in what the team achieves together. At the heart of everything we do are four core values: • Integrity – We’re transparent, honest, and accountable. We build trust and deliver lasting impact., • Excellence – We go beyond expectations with expertise, determination, and attention to detail., • Respect – We’re inclusive, compassionate, and professional. Every voice matters., • Innovation – We think differently, solve problems creatively, and embrace a “can do” attitude. We’re looking for someone who lives our behaviours: • Be authentic – Say what you mean, keep your promises, and build trust, • Be accountable – Own your work, celebrate success, and learn from setbacks, • Belong – Be part of something bigger, rooted in community and purpose, • Be the best you can – Give your all, ask for support, and grow with us, • Be motivated – Strive for excellence and take charge of your development, • Be safe – Look after yourself and others—safe people, safe place, • Be inclusive – Treat everyone with fairness, respect, and equality, • Be empathetic – Listen deeply and value every voice, • Be open – Share feedback, celebrate strengths, and speak up for what’s right, • Be collaborative – Offer support, share knowledge, and learn from others, • Be inspiring – Lead with positivity, embrace innovation, and foster teamwork, • Be bold – Speak up, be curious, and help shape the future, • Be part of a business that exists to make a difference, • Thrive in a healthy, empowering environment, • Work with passionate, dedicated colleagues who live our values, • Enjoy real opportunities to grow and shape your future, • Good salary and benefits offer, • Enhanced annual leave starting at 26 Days + bank holidays rising with service, • Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more, • Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development., • Pension — 6.5% employer contribution of your salary into your pension to help you save for the future, • BUPA - optional scheme and can include your family to the scheme (50% contribution), • Group Income Protection – 50% of your salary covered for 3 years for long term illness, • Health Plans – optional, including dental, cash health plans and critical illness, • EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more., • Mental Health support – through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact., • Savings scheme – Put aside an affordable amount for a rainy day in the future, • Recognition awards – awards for long service and special birthdays, • Onsite gym – we have a gym on site at Head Office – free to use, • Company Doctor – for when you can’t get to see your own or if you have any health concerns, • A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing, • A wide range of enhanced benefits to support your well-being and work-life balance Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients. We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day. At Eric Wright Group, our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, who share of values, not just because it’s the right thing to do, but because it makes our company stronger. The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible. Department EWW Contract type Full time Hours 40 Salary Competitive Benefits Competitive salary, generous pension, holidays, income protection, health plans, paid family leave and much more! #J-18808-Ljbffr

New Build Infrastructure - Project Delivery Contact number 25 days holiday rising to 28 days plus bank hols Additional Benefits Pension 6% and Flexi working Region West Yorkshire Department: Information Systems (IS) Responsible to: Head of Information Systems You will be anintegral part of the IS Department reporting directly to the Head of Information Systems with a dotted line into the IT Project Management team; ensuring the IT technical programme delivers as per the 5 year plan and within budget. • Assist the Head of Information Systems by providing technical direction for the successful delivery and integration of major technical projects from definition through to implementation into the production environment, • Review business context for solutions to org challenges as well as defining the requirements and deliverables for the solution, recommending options which may include building RFI’s, RFP’s or pilots, selecting the optimal option and working with the IT Project Manager to understand and identify key milestones and assist in creation and maintenance of a project plan, • Assist in the direction, identification and recommendation of appropriate technology solutions, upgrades, replacements or decommission options, • Assure solutions are not only fit for purpose but also align with the orgs IT Strategy and standard guideline of technology solutions, • Maintain a holistic view and knowledge of all org systems to ensure synergy between integrations and identification of potential conflicts or negative impacts between systems, • Provide technical leadership to the Head of Information Systems and IT project Management throughout the project lifecycle, • Management of day to day project delivery and business relationships, from Information Systems technical support members to the internal and external project team members, • Provide technical expertise to ensure successful project delivery through delegation of tasks to internal and external project support, communication and cross-departmental coordination, • Support the IT Project Manager in managing the project budget, including project profitability and revenue forecasting in line with the orgs project governance and methodology, • Establish partnerships, striving to become a trusted advisor to the Information Systems department and Strategic and Operational leadership, • Must be able to command a group audience and lead technical discussions including requirement gathering, solution delivery strategy, professional services methodology and best practice, • Owns the technical delivery lifecycle and is responsible for managing technical risks throughout the project, • Anticipate needs and position training, support and other solutions that may be needed for the successful handover of technical solution to the Information Systems support function, • Engage with end users, internal technical support and third‑party support to effectively transition technology solutions into a go‑live environment, • Draft high level and low level design documentation to help lower costs, achieve high reliability, create a maintainable and supportable solution and streamline communications between internal IT and third‑party support, • Proven experience of delivering technical projects with multiple workstreams with budgets ranging up to £500k, • Ability to think strategically and turn business objectives into technical solutions, • Ability to articulate complex technical solutions to both technical and non‑technical stakeholders, • Ability to identify and evaluate constraints, assumption, risks and dependencies to mitigate against unsuccessful project delivery, • Ownership of the project objectives, acting as voice of the customer and a tenacity required to achieve success, • Ability to adapt quickly and become an expert in org systems through learning and practice, • Internal and external stakeholder management, providing progress reports on a timely basis and proven experience in collaborating with cross‑functional teams, • Strong written and verbal communication skills in English, • Experience of working with all levels of project stakeholders up to and including board level, • Experience working with Commercial‑Off‑the‑Shelf and bespoke solutions, • Experience in both greenfield and legacy environments, • Experience in the design and delivery of Microsoft technologies, • Experience with Cloud‑native services and applications (Preferably Microsoft Azure / Entra ID), • Collaborative and consultative work style in line with company value ‘ONE TEAM’, • Delivering successful projects in line with the company value ‘DO THE RIGHT THING’, • Knowledge or appreciation of some of the listed technologies:, • APIs, ESB’s and Microservices, • Internet of Things, • Microsoft Technologies, • Networks, • Physical Access Control, • Storage (SAN / NAS), • Wireless Network Technologies (Li‑Fi, Wi‑Fi and 5G), • Virtualisation (preferably VMware), • Ability to deliver complex technical solutions; prepare written findings, recommendations and follow up evaluations; and analyse patterns and trends, • Ability to ensure standards and parameters for any systems on the org network are correct and as close to flawless as reasonably can be expected, • Ability to act decisively in critical situations, • Ability to make decisions with confidence and show initiative, • Ability to work effectively under pressure and meet tight deadlines, • Ability to provide in‑depthanalysis of complex problems, managing risk and providing timely and accurate decisions to solve problems, • Ability to balance the interests of the various stakeholders, • Ability to handle high levels of pressure and exhibit critical decision‑making, • Ability to act decisively in critical situations or to circumvent potential problems, • Bachelors degree in Information Technology or Computer Science, • Relevant accreditations such as ITIL, PRINCE2, PMP or industry‑specific certifications A minimum of 7 years work experience of working in a growing and challenging environment. • Accountability: Takes clear ownership and accountability for assigned projects and tasks and is focussed on consistently delivering a high‑class service to stakeholders, • Commercial Acumen: Commercial awareness with an operational and strategic mindset, • Communication: Proactive worker, able to operate at both strategic and operational levels, who is commercially astute with exceptional communication skills at all levels., • Communication: Strong verbal and written communication skills, especially involving technical documentation and report writing, • Ethics & Integrity: Operates with unquestionable integrity and fosters an ethical, values driven culture, • Organisational skills: Attention to detail with a pragmatic and enthusiastic attitude to work, • Organisational skills: Excellent time management and works well under pressure to meet deadlines, • Results driven: Pro‑active and energetic, with excellent attention to detail and the, • Calmness under pressure: Pro‑actively manage multiple projects, tasks and priorities, • Stakeholder management: Strong communication skills, as well as the ability to adopt communications styles to suite different audiences, • Stakeholder Management: Strong customer focus behaviours, results driven, dynamic, adaptable, and a proactive can do attitude, • Team worker: Listen to others and take their ideas on board, • Competitive salary (up to £60,000), • Defined benefit pension (contribution up to 6%), • 25 days annual leave, increasing to 28 days after 5 years’ service This job description is intended to reflect the post holder’s duties that would normally be expected to be undertaken. Owing to the nature of the post, the above duties are not exhaustive, and the Company may require you from time to time to undertake additional duties within your capabilities. #J-18808-Ljbffr

Michael Page is recruiting a Head of Customer Service for a Wakefield-based manufacturing group. The role leads customer operations, including order processing, CS, quotations, aftersales and distribution, with four days on site.

Leeds City Centre but mostly home based, Leeds, United Kingdom MCSA / MCITP / MCTS or any other vendor related Azure - tuning, maintenance and improvement. 25 days holiday + bhs Length of service holidays (1 day per year up to 5 years) Life ass 4X. Company SP. Income prot. Pri med West Yorkshire Department / Location: Work from home, with expectation to be in office circa 1 day per week (moving forward) Reports to: Head of IT Hours of Work: 35 hours a week (between the hours of 09.00-17.00) – 1 hour for lunch (some flexibility may be required according to workloads). The ongoing success and growth of our company is built on having effective, reliable and well‑managed IT infrastructure to support its mission‑critical business systems. As part of the IT Infrastructure team, you will be responsible for all aspects of our IT infrastructure as well as offering expert technical guidance and support to your colleagues in the IT Services team. In addition, you will also undertake various project related tasks to ensure timely delivery of our technical projects. You will be working within a team of 2 Infrastructure Analysts and will collaborate with other teams both within the company and wider group. Flexibility with working hours is essential, with overtime as and when necessary, and being part of the on‑call rota to provide out‑of‑hours support • Administer, manage, and maintain core IT infrastructure systems and services hosted both on‑premise and in Microsoft Azure, • Our infrastructure includes: high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks including Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, IP telephony., • Investigate relevant new technologies, • Document existing and new IT infrastructure and associated processes, • Liaise and work alongside third‑party service providers, venders and group entities, • Define and implement appropriate test plans, disaster recovery and penetration tests etc, • Performance and cost optimisation and capacity planning, • Proactively find resolutions to known issues and improve “first time fix” levels, • Management of security solutions, including firewalls, endpoint protection, mail filtering, intrusion detection, • Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them, • Support the Root Cause Analysis process for significant issues, • Provide first point of contact for all IT Infrastructure related escalation, • Highly motivated, proactive, with a “can do” attitude, • Service focused, having the ability to understand the requirements of customers, clients, and internal colleagues, • Logical and analytical approach to problem solving, • Can switch focus quickly, and juggle priorities as and when the need arises, • Unfazed by obstacles and issues; remains focused to deliver whilst under pressure and despite setbacks, • Good communication skills, both written and verbal, and able to communicate with both technical and non‑technical audiences at all levels, • Keeps abreast of developing and emerging technologies, • A proven track record in the administration of a corporate IT environment including server, network, and cloud environments, • In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, File and Print services, IIS, WSUS and SQL Server and related security, • Experience of Tenant level administration of 365 solutions and services, • Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls, • Experience of Microsoft Azure configuration, optimisation and security, • Broad understanding of Microsoft desktop operating systems and Microsoft Office applications, • Experience deploying and managing client software and policies using Microsoft InTune, • Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vender related certification, • Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) As one of the UK’s largest law firms, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top‑tier firms in the UK by The Legal 500, we are part of a wider group, operating in five geographies with over 9 million customer accounts. This is an opportunity to join an organisation committed to a personalised, client‑focused service. Our office is in Leeds city centre, offering proximity to local amenities. We offer a competitive salary and benefits package, including an excellent annual bonus scheme: • 25 days holiday + bank holidays, • Length of service holidays (1 day per year up to 5 years), • Life assurance (4 x annual salary), • Company sick pay, • Income protection, • Private medical insurance, • Cycle to work scheme, • Employee Assistance Programme, • Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn. We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations. Please note – we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre‑employment screening includes credit, fraud, criminal record, and 5‑year reference checks #J-18808-Ljbffr

Let's grow together! We are a Platinum Investors in People employer and an award-winning UK bank focused on growth. We help savers and businesses across the UK achieve their ambitions and build a sustainable future. If you're an experienced Surveyor looking to grow in a friendly environment, we want to hear from you! We are a Platinum Investors in People employer and an award-winning UK bank focused on growth. We help savers and businesses across the UK achieve their ambitions and build a sustainable future. If you're an experienced Surveyor looking to grow in a friendly environment, we want to hear from you! This is a market leading opportunity to become a specialist Buy-To-Let valuer and our local expert within a respected team that operates within an in-house lender environment. We are flexible, inclusive, committed to your wellbeing, and passionate about helping you reach your potential. Let's grow together... Our mission is to empower our customers by providing exceptional financial services that help them achieve their goals and build a sustainable future. We are dedicated to fostering growth, innovation, and excellence in everything we do. • Integrity: We uphold the highest standards of integrity in all our actions., • Customer Focus: We are committed to meeting the needs of our customers and exceeding their expectations., • Innovation: We embrace change and continuously seek new ways to improve our services., • Collaboration: We work together, across boundaries, to meet the needs of our customers and help the company win., • Respect: We value our people, encourage their development, and reward their performance., • Sustainability: We are dedicated to making a positive impact on the environment and our communities. We are recruiting a home-based Regional Surveyor to cover the areas of Sheffield, Wakefield, Lincoln and Doncaster. If you are a fully qualified MRICS, FRICS, or AssocRICS Surveyor with strong post‑qualification experience and are looking to join a growing national team, this could be an excellent opportunity. In this role, you will take ownership of your region and provide specialist property advice to the Group. This includes carrying out mortgage valuations and security assessments on residential investment properties to support our Buy-to-Let (BTL) business and wider Group functions. Ideally, candidates will be based in or around Sheffield. The role covers the following postcode areas: S, DN, LN, HD, and WF. The Regional Surveyor will play a key part in ensuring accurate and robust property assessments across the region. This includes: • Conducting property inspections and producing timely, high‑quality valuation reports, • Providing expert advice to support collateral decisions within the Group, • Assessing market conditions, rental demand, and investment risks, • Ensuring valuation activity meets professional standards and regulatory requirements, • Acting as the regional property specialist, building strong internal relationships with lending, underwriting, and credit teams, • Supporting the growth of the Buy‑to‑Let portfolio through accurate, informed property assessment and advice, • Act as the local “Gatekeeper” and subject matter expert for all property matters within the postcode coverage area., • Manage regional valuation activity, including valuation flow, prioritisation, and oversight of panel valuer inputs., • Maintain strong working relationships with local panel valuers and ensure the quality, accuracy, and appropriateness of all valuation advice received., • Represent the Group professionally, providing high‑quality property advice as the face of Paragon within the region., • Ensure full compliance with RICS regulations, professional standards, and internal policies., • Keep up to date with local market trends, sector movements, and technical developments — including specialist assets such as HMOs (Houses in Multiple Occupation)., • Assist with Receiver of Rent, Repossession, and Power of Sale processes, providing valuation and property expertise as required., • Prepare Market Reports and contribute property insight to support Group strategy and decision‑making., • Support additional Group business lines, including Development Finance, Portfolio Reviews, and Due Diligence activity., • Attend Head Office when required to undertake the Duty Surveyor role, participate in meetings, training, and project work. We value diversity and we’re excited to hear from passionate individuals like you! • Professional surveying qualification: MRICS, FRICS, or AssocRICS, including active registration on the RICS Valuer Registration Scheme., • Evidence of current and relevant CPD, demonstrating ongoing professional development., • A full clean driving licence and willingness to travel across the allocated region. Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship. 37.5 hours per week, Monday to Friday, 8:30 am to 5:00 pm (one hour for lunch). As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team. • Generous Holiday Allowance: Starting from 25 days and climbing to 30, you alsoget to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave, • Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate, • Profit Related Pay: We share some of our annual profit with our eligible employees, • Pension Plan: We contribute up to 10% of your annual salary towards your pension, • Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment, • Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more, • Volunteering Day: Contribute to causes you care about with one volunteering day per year, • Life Assurance and Personal Accident Cover We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home. As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business. We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future. We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services. We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager. #J-18808-Ljbffr

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Finning delivers reliable electric power solutions with CAT diesel and gas generators, renewable options, and integrated support services. With global expertise and proven innovation, our Power Systems team helps industries achieve dependable, efficient, and sustainable energy for every application. We are re looking for an experienced Project Manager to lead the planning, coordination and delivery of high value engineering projects within the electric power sector. The Project Manager will ensure all projects meet agreed standards for cost, quality, safety and compliance, while driving performance through effective resource management, risk control and cross‑functional collaboration. You will be accountable for the successful execution of complex project programmes, working closely with customers, engineering teams, sales, procurement and senior leadership. • Lead end‑to‑end project delivery, ensuring compliance with governance, SHEQ standards and contract requirements., • Manage resources, schedules, risks and budgets across multiple engineering projects., • Collaborate with sales, customers, engineering and procurement to align project expectations and delivery plans., • Support bid development, proof‑of‑concept designs and commercial forecasting., • Drive continuous improvement and provide leadership, coaching and feedback to project teams., • Engineering degree (or equivalent) with 5+ years’ relevant project management experience., • Background in electric power, oil & gas, mechanical/electrical systems or process control equipment., • Experience managing engineering teams and subcontractors., • Strong understanding of CDM, HSE and QA systems., • Skilled in MS Project and Microsoft Office., • Commercially aware, analytical, customer‑focused and detail‑driven., • Project management qualifications desirable (PRINCE2, PMP). In addition to a competitive salary, bonus, 25 days holiday, life insurance, up to 7% pension, and access to the company's share scheme, you will benefit from: • A comprehensive benefits package, • A supportive and collaborative work environment, • Opportunities for professional growth and development At Finning, you will work on industry‑leading projects, collaborate with outstanding technical teams and help deliver solutions that power critical operations for customers across the Electric Power market. We invest in our people, support career growth and champion a culture built on safety, integrity and innovation. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly. Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta. #J-18808-Ljbffr

Closing Date: 12.10.26 Shortlisting to take place after closing date: commencing 13.10.26 Interview expected to take place in the week following shortlisting: commencing 26.10.26 We are are looking for a talented individual trained in Improvement methodology, a track record of process transformation delivery and who are adept using digital systems to join the Flexible Workforce Team. There is a huge opportunity for our Trust to transform the way we work and become more effective and efficient to achieve improved outcomes for our patients and help meet the challenges outlined in NHSE' 10 year plan. This is a fantastic opportunity for the right candidate to join a dynamic team within Bradford Teaching Hospitals NHS Foundation Trust to deliver on transformation projects. To provide specialist support to Bradford Teaching Hospitals using standard PMO, quality, service improvement, and redesign tools and techniques. As PMO Lead for Flexible Workforce, the postholder will be considered a subject matter expert, providing support and guidance. The PMO Lead will also function as programme manager for individual projects. The role will support the Head of Service for Flexible Workforce with contributing to the development of a culture of innovation, improvement, and assurance across the Trust by shared learning approaches. The role requires highly specialised knowledge, underpinned by theory and experience, across a range of service improvement, programme management, business change, and business management areas. The key knowledge, skills and experience needed to undertake the role are listed in the person specification and are identified as either essential or additional/useful. The essential requirements represent the elements necessary for the safe and effective performance of the job. The additional/useful requirements represent elements that contribute to improved or immediate performance in the job upon recruitment. Essential - See Person Specification Additional/Useful - See Person Specification Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: • We value people, • We are one team, • We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Date posted 28 September 2026 Pay scheme Agenda for change Band Band 8a Salary £57,528 to £64,750 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time, Job share Reference number 389-36-8309941 Job locations BRI Duckworth Lane Bradford BD96RJ United Kingdom • Oversee the maintenance of a uniform PMO process, aligned with best practice, for the Trust, • Develop and deliver training for key managers across the Trust to allow them to provide PMO internally within their CSUs and Directorates, • Act as a subject matter expert to provide advice and guidance on PMO to Flexible Workforce, CSUs, and Directorates, • Provide day to day programme management for Programmes within our portfolio. a. Work with teams to plan, govern, deliver, and provide assurance on programmes of improvement work, including policy and process development from the initial diagnostic stages through to implementation, benefits realisation, and post implementation review. b. Work closely with the programme teams to plan the delivery of comprehensive analysis to help them make decisions about improvement and development. Data may be quantitative and/or qualitative and will be highly complex in nature, involving areas such as quality, profitability, team effectiveness, workforce productivity, skill mix, process efficiency, and leadership. c. Plan and manage programmes and their projects, through interpretation of national guidelines and using best practice management methodologies, including the production and maintenance of key documentation. d. Ensure that the intended benefits of all work supported are effectively planned and tracked. e. Negotiate and agree expectations and monitor delivery against these. f. Use well developed communication and negotiation skills, and an adaptable approach, to gain, persuade and maintain support from stakeholders. g. Design, plan, and deliver bespoke facilitation and training sessions to fit customer needs, considering any anticipated barriers to success. h. Ensure that programme budgets are managed, and benefits plans are produced, tracked, and delivered. i. Produce reports, audits, surveys on progress of programmes and/or projects for presentation to the Improvement Programme Boards and other key stakeholders as required. j. Ensure that risks and issues are identified, managed, and escalated appropriately and where required adjust plans and strategies to ensure progress and delivery. In addition, the postholder will deliver on the following items specific to the Trust Recovery Programme • Support the process of change management within the Trust, engaging with CSUs., • Support services to engage with stakeholders to adapt services to align with their expectations and requirements as part of the Recovery and/or Transformation agenda., • Contribute new thinking around different models of working that will deliver maximum return on investment either financially or from a performance perspective., • Present findings and recommendations to stakeholders and large groups clearly and appropriate to the audience. This will include presenting to a range of forums and will also involve communicating information that is highly contentious and sensitive in relation to service quality and efficiency., • Support services to engage with internal and external stakeholders to ensure implementation of new system is achieved within the designated timeframe and to align with expectations and requirements as part of the Recovery and/or Transformation agenda., • To present findings and recommendations to stakeholders and Trust Recovery Programme clearly and appropriate to the audience. This will include presenting to a range of forums and will also involve communicating information that is highly contentious and sensitive in relation to service quality and efficiency., • Support colleagues across the Trust in the practical application of innovation and improvement tools and techniques to enable successful redesign, development, and continuous improvement of our services., • Use leadership, coaching and personal skills to motivate and inspire colleagues to produce innovative ideas to address issues for them and their patients. Develop an innovation culture at the Trust., • Contribute to the continued development of innovation knowledge and skills., • Experience of playing a lead role in PMO provision in an organisation. This includes the application of uniform, recognised best practice, PMO methods in programmes designed to deliver tangible benefits to quality, productivity and cost efficiency., • Working with people at all levels and from differing professions (including senior management) and the wider system to deliver PMO that is a key enabler in influencing and leading change., • Experience of running programmes, projects, and services., • Evidence of measuring impact of your programmes and projects., • Experience of managing and influencing conflicting and competing priorities., • Managing multiple projects/programmes at the same time., • Experience of training staff colleagues internally within PMO and across the organisation in PMO best practice, • Management in a complex environment., • Experience of working in healthcare or similar., • Clinical or operational experience., • Experience of producing and developing project documentation and presenting on a tight timeline., • Experience of using different project management methodologies., • Experience of the clinical innovation process from idea to testing to taking to market, • Ability to successfully manage complex programmes through to delivery of benefits., • Good interpersonal skills, particularly the ability to quickly build trusting relationships with staff, colleagues, and stakeholders., • Excellent communication, listening, negotiating, and influencing skills., • Able to present information and communicate to both clinical and non-clinical and/or technical and non-technical users., • Ability to collect, manipulate and analyse complex data to identify trends and opportunities, and communicate these back to stakeholders., • Able to work on own initiative within a clear framework of accountability., • Effective people management., • Confident using key IT packages, including Word, Excel, and PowerPoint., • Commercial awareness and the skill to identify and develop potential innovation opportunities., • Flexible leadership style., • Good systems and process knowledge., • Excellent understanding of PMO principles, tools and techniques., • Understanding of information governance and confidentiality., • Knowledge of the application of Intellectual Property law in the NHS along with best practice in commercial development, • Degree level qualification (or equivalent experience) with specific relationship to leadership in Project or Programme Management., • Formal training in improvement methods/approaches. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). #J-18808-Ljbffr

Stage 2: 60-minute in person interview with the Manager of Customer Service Midnights Team. Final stage: 60-minute leadership and cultural fit with our Head of Customer Service. Support the Customer Service Manager in delivering positive departmental improvements.

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers and Service Introduction Leads, ensuring a consistent approach to introducing new and changed services across our programmes, projects and technology portfolio. Working as part of the Service Introduction leadership team, you will ensure operational requirements are identified early, embedded throughout delivery and successfully transitioned into live service. You will oversee Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), helping us deliver services that are operationally ready, resilient and sustainable. In this role, you will: Lead, manage and develop a team of Service Introduction Managers and Service Introduction Leads, promoting high performance, collaboration and consistent application of Service Introduction processes. Oversee Service Introduction governance, assurance and quality controls, ensuring new and changed services meet operational requirements and are successfully transitioned into live service. Provide leadership across Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), ensuring operational readiness and effective transition planning. Manage risks, dependencies, resources and competing priorities across a complex portfolio of programmes, projects and service changes, ensuring activities are delivered effectively and in a controlled manner. Build strong relationships with senior stakeholders across Digital Services and the wider organisation, using performance data, reporting and continual improvement to enhance service quality, operational resilience and customer outcomes. About you. You will be an experienced and credible service management leader with a strong background in Service Introduction, Service Transition, Service Design or Service Management. You will have the confidence to lead and develop high-performing teams, establish effective governance and assurance arrangements, and influence stakeholders at all levels. Significant experience in Service Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources and competing priorities, ensuring new and changed services are introduced in a controlled, sustainable and business-focused manner. Excellent communication and stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment is also desirable. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

I’m partnering with a high‑growth, technology‑driven organisation that’s embarking on a major shift in how it builds and delivers its digital products. Historically reliant on third‑party solutions, the business is now investing in its own in‑house engineering capability, and they’re looking for a Lead Software Engineer to help define and build this function from scratch. You’ll work closely with the Technology Director and CIO, acting as the technical lead for a wide range of applications while remaining hands‑on with design and development. • A genuine greenfield opportunity: Rather than inheriting legacy systems and rigid processes, you'll help design the architecture, tech stack, development approach and engineering standards from day one., • A business in transformation: The company is evolving, with technology becoming a core differentiator in its market., • Own the move from outsourced to in‑house delivery: Lead the transition away from third‑party providers to internally‑built products where the business owns its IP and roadmap., • Strategic, high‑impact work: The majority of your time will be spent driving new product development and modernising platforms - not firefighting BAU tickets., • Leading the design and build of modern, scalable applications on a Microsoft Azure stack., • Establishing engineering best practices across architecture, coding standards, CI/CD and testing., • Delivering key initiatives such as:, • Customer‑facing and internal applications, • Self‑service onboarding and account‑management tools, • Replacement of the existing core platform using an API/Fabric integration layer, • Engaging with stakeholders to translate business requirements into well‑architected technical solutions. You don’t need experience with everything below, but solid depth in the core areas is essential: • Data: SQL Server (other RDBMS experience welcome), • Delivery: Agile Scrum, CI/CD (Azure DevOps), automated testing, • Experience with modern front‑end frameworks, • Exposure to Microsoft Fabric or similar data platforms, • A hands‑on senior/lead engineer who enjoys designing, building and owning technical solutions., • Someone who thrives with autonomy, • A pragmatic, collaborative technical leader who can mentor others, manage suppliers, but enjoys hands‑on development, • Someone excited by meaningful transformation This could be ideal for: • An existing Lead seeking more strategic and architectural responsibility, or, • A strong Senior Engineer ready to step up with the support of an experienced Head of Technology & Data., • Base: Hybrid in Leeds, typically 2 days per week on‑site, with flexibility If you’re interested in shaping an engineering function from the ground up and influencing how this business delivers its next generation of products, please apply today and I’d be happy to share more details and discuss the role in confidence. #J-18808-Ljbffr

Lead Software Engineer – Build a New In‑House Engineering Function I’m partnering with a high‑growth, technology‑driven organisation that’s embarking on a major shift in how it builds and delivers its digital products. Historically reliant on third‑party solutions, the business is now investing in its own in‑house engineering capability, and they’re looking for a Lead Software Engineer to help define and build this function from scratch. You’ll work closely with the Technology Director and CIO, acting as the technical lead for a wide range of applications while remaining hands‑on with design and development. Why this role stands out • A genuine greenfield opportunity: Rather than inheriting legacy systems and rigid processes, you'll help design the architecture, tech stack, development approach and engineering standards from day one., • A business in transformation: The company is evolving, with technology becoming a core differentiator in its market., • Own the move from outsourced to in‑house delivery: Lead the transition away from third‑party providers to internally‑built products where the business owns its IP and roadmap., • Strategic, high‑impact work: The majority of your time will be spent driving new product development and modernising platforms - not firefighting BAU tickets. What you’ll be doing • Leading the design and build of modern, scalable applications on a Microsoft Azure stack., • Establishing engineering best practices across architecture, coding standards, CI/CD and testing., • Delivering key initiatives such as:, • Customer‑facing and internal applications, • Self‑service onboarding and account‑management tools, • Replacement of the existing core platform using an API/Fabric integration layer, • Engaging with stakeholders to translate business requirements into well‑architected technical solutions. Tech environment You don’t need experience with everything below, but solid depth in the core areas is essential: • Data: SQL Server (other RDBMS experience welcome), • Delivery: Agile Scrum, CI/CD (Azure DevOps), automated testing Nice to have: • Experience with modern front‑end frameworks, • Exposure to Microsoft Fabric or similar data platforms Who this suits • A hands‑on senior/lead engineer who enjoys designing, building and owning technical solutions., • Someone who thrives with autonomy, • A pragmatic, collaborative technical leader who can mentor others, manage suppliers, but enjoys hands-on development, • Someone excited by meaningful transformation This could be ideal for: • An existing Lead seeking more strategic and architectural responsibility, or, • A strong Senior Engineer ready to step up with the support of an experienced Head of Technology & Data., • Base: Hybrid in Leeds, typically 2 days per week on‑site, with flexibility If you’re interested in shaping an engineering function from the ground up and influencing how this business delivers its next generation of products, please apply today and I’d be happy to share more details and discuss the role in confidence. #J-18808-Ljbffr

Insights & Strategy Senior Manager Full Time, Permanent Salary: £55,000 - £65,000 per annum + annual bonus scheme Working: Monday to Friday, 35 hours per weekLocation: Hybrid - 3 days from home and 2 days in our Leeds Head Office Who are we? We’re GIG – a people-first business with creativity and commerce at our heart. We work with brands and retailers across the globe, delivering strategic retail media solutions that cut through the noise. We’re driven by our values – from Integrity and Accountability to having People at Heart. It’s how we do business, and it’s why our team is at the centre of everything we do. About the Role Are you an experienced insights and analytics leader who knows how to translate complex data into compelling commercial narratives? We are looking for an Insights & Strategy Senior Manager to lead the strategic insights and reporting agenda across some of our key UK retailer and FMCG client partnerships. In this pivotal role, you will bridge the gap between analytics, media planning, and commercial strategy. You will own the insight narrative across campaign planning, post-campaign performance reporting, Quarterly Business Reviews (QBRs), and proposition development. Leading a small team and working cross-functionally with client service, commercial, and proposition teams, you will champion an insight-driven culture that directly fuels client growth. What You'll Be Doing: • Strategic Insight & Planning Leadership: Own and execute the insights and strategy roadmap for key Retail Media Network (RMN) clients. Translate campaign performance, shopper behaviour, sales data, and market trends into clear, commercially sharp recommendations., • Media & Commercial Support: Develop insight-led media planning recommendations and measurement frameworks that connect planning, campaign effectiveness, and commercial growth., • Client & Stakeholder Management: Act as a trusted advisor to retailer clients, FMCG brands, and internal teams. Build strong working relationships and lead engagement with external data vendors and reporting partners to ensure accurate, high-quality deliverables., • People Leadership: Coach, mentor, and line-manage up to two direct reports, creating clarity around priorities, quality standards, and career development within a collaborative team culture., • Reporting & Governance: Oversee post-campaign reporting methodologies and metric definitions, working alongside reporting and data teams to continually improve analytics outputs and automation., • Market Trends & Innovation: Stay ahead of industry developments across retail media, shopper insights, and measurement trends, sharing relevant market intelligence across the wider business. What We Are Looking For: • Experience: Proven track record in retail media, FMCG, retail analytics, digital media, or marketing effectiveness., • Leadership: Experienced in direct line management, leading and coaching a small team., • Commercial Mindset: Strong commercial acumen with a proven ability to translate complex data into actionable, strategic client narratives., • Data Measurement Expertise: Deep understanding of campaign measurement, reporting frameworks, and media effectiveness principles. Data literate and comfortable with large dataset manipulation., • Stakeholder Impact: Exceptional presentation and stakeholder management skills, comfortable operating across commercial, client service, and technical data teams., • Qualifications: Degree-level qualification in Marketing, Business, Economics, Statistics, Analytics, or a related discipline., • Tools: Proficiency in visualisation tools e.g.; Power BI, Pyramid, Tableau and Google Slides and Sheets (or equivalent presentation and spreadsheet tools). We value people at heart: At GIG, we believe in building a workplace where everyone feels they belong. We’re proud of our culture – built on trust, collaboration, and the belief that work should be as fun as it is fulfilling. If you want to be part of a business that’s growing, evolving, and always aiming to be better than yesterday, we’d love to hear from you. Benefits: • 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off, • Hybrid and flexible working policy, • Vibrant agency environment with regular social and wellbeing activities, • Enhanced maternity/paternity pay, • Electric Car Scheme, • Cycling to work scheme, • Income protection, Death in Service and Pension Scheme., • Employee Discounts We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media. Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. #J-18808-Ljbffr

Position Title:Senior Manager Regional Service Delivery GB & EMENA (GB) Position Type: Regular - Full-Time Requisition ID: 44898 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the Role McCain has embarked on an ambitious digital transformation spanning Agriculture, Manufacturing, and Commercial capabilities - all in service of our purpose: Celebrating real connections through delicious, planet-friendly food. As Sr Manager, Regional Service Delivery for EMENA/GBI, you will be the primary liaison between our Digital Technology organisation and the management teams across your designated regions. Reporting to the VP, IE&O (with a dotted line to the VP Digital Technology EMENA/GBI), you'll navigate the complexity of managing infrastructure operations across diverse legal jurisdictions, championing an AI-first, cloud-first strategy and enabling the teams around you to work smarter and more effectively. Location: Scarborough, GB or Amsterdam, NL What You'll Be Doing. • Providing strategic leadership and operational oversight for Service Delivery across EMENA and GBI, with direct managerial responsibility for the UK, France, and the Netherlands, • Managing and maintaining accountability for the Regional Digital Technology budget (OPEX and CAPEX), identifying cost-saving opportunities through vendor consolidation and process automation., • Leading and supporting the establishment of new manufacturing facilities across the region, ensuring seamless integration of service delivery, OT, automation, and physical security capabilities., • Ensuring adherence to Industry 4.0 and Automation strategies across all manufacturing facilities., • Leading high-stakes negotiations with global technology vendors to secure favourable SLAs and pricing structures., • Championing an AI-first and cloud-first strategy, leveraging Generative AI, Microsoft Copilot, intelligent automation, machine learning, AIOps, and cloud-native platforms to improve service delivery and operational outcomes., • Driving large-scale organisational change across the region, building a data-driven culture and embedding responsible AI practices., • Monitoring performance metrics and using data-driven insights to continuously optimise service quality and customer satisfaction., • Acting as a key liaison to senior management and stakeholders, reporting on progress, risks, and achievements across regional operations., • Fostering a culture of continuous improvement, innovation, and team developmentWhat You'll Need to Be Successful., • A Master's degree in a technical field., • At least 10 years' experience leading a technology team, with 5+ years in a global or matrixed manufacturing environment., • Certifications in ITIL 4 Master, PMP, COBIT, Cloud and/or AI., • Experience with Microsoft Azure and AI tools such as Copilot and Claude is a plus., • Proven experience delivering IT services (Server, Network, Compute) in a production environment, including incident, problem, and change management in plant settings., • A track record of overseeing regional service delivery across multiple countries - ideally including UK, France, and the Netherlands., • Experience setting up or ramping up new manufacturing plants or similar large-scale operational projects., • A history of achieving operational targets across customer satisfaction, cost efficiency, and compliance., • Strong leadership of diverse teams, with a commitment to development, continuous improvement, and stakeholder management.Benefits. Although we do encourage you to taste the goods, you'll be pleased to know we don't pay you in chips. Alongside a competitive salary, you'll enjoy: • Private healthcare cover, • Annual bonus scheme based on both company and individual performance, with the ability to salary sacrifice into your pension, • Excellent salary sacrifice pension scheme - we'll contribute double what you do, up to a maximum of 12% of your salary, • 25 days' annual leave from day one, plus bank holidays (increasing with service), with the option to buy or sell up to 5 days per year, • Life insurance cover for peace of mind, • Enhanced maternity and paternity pay - because the moments that matter outside of work matter to us too, • Medicash health cash plan - claim back on everyday healthcare costs, with access to a virtual GP and wellbeing support, • TELUS Health employee and family assistance programme - 24/7 confidential counselling, legal and financial guidance, and a range of employee discounts, • Salary sacrifice cycle to work scheme, • A paid 'Chips In' Volunteering Day to support causes that matter in your community, • Flexible/hybrid working - most office-based roles offer the option to split your time between working from home and our head offices.About the Team. This role sits within the IE&O (Infrastructure, Engineering & Operations) function, reporting directly to the VP, IE&O. You'll lead multiple direct reports across EMENA and GBI, working within a matrix model alongside local Digital Technology teams and Business Units. You'll collaborate closely with regional technology, global architecture, engineering, data, digital workplace, and operational leaders - playing a pivotal role in shaping how digital and technology investment delivers real business value across the region. About McCain. Click here to learn more about McCain and how we provide you with opportunities to make an impact that matters. Leadership Principles. At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results. AI & Digital Capabilities. At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture. The McCain Experience. We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together. And because you're joining a global business, your career opportunities don't stop at the factory gate. Whether you're looking to deepen your expertise, step into leadership, or explore opportunities internationally, we'll support your growth. With ambitious plans for the future, there's plenty of scope to develop your career with us. #LI-CB1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here. Job Family: Information Technology Location(s): GB - United Kingdom : England : Scarborough || NL - Netherlands : North Holland : Amsterdam Company: McCain Foods (G.B.) Ltd JBRP1_UKTJ

2026-09-23T00:00:00 Leeds West Yorkshire GB LS1 3 Any 2026-10-22T10:03:45.023 White Collar Factory (95009), United Kingdom, London, London Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning, • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme, and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, OutFront - to provide LGBTQ+ support for all associates, Mind Your Mind - signposting support and promoting positive mental wellbeing for all, Women in Tech - promoting an inclusive environment in tech, EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, Enabled - focused on supporting associates with disabilities and neurodiversity. #J-18808-Ljbffr

Leeds, United Kingdom | Posted on 28/08/2026 • Salary Highly competitive- To be discussed at interview stage, • City Leeds, • Province West Yorkshire, • Country United Kingdom, • Postal Code LS10 1DY Location: Yorkshire & Surrounding Areas (Field Based Across Group Sites) Salary: Competitive Package + Company Car + Benefits At D. M. Keith, our aftersales operation continues to go from strength to strength. As a result of sustained growth, increasing manufacturer representation, and our continued commitment to investing in our people and customer experience, we are seeking to appoint an additional Group Aftersales Manager to join our senior leadership team. We are not replacing an existing position. We are creating an additional Group Aftersales Manager role because our aftersales business has grown to the point where we want to provide even greater support to our dealership teams and customers. Working alongside our existing Group Aftersales Manager and the Group Aftersales Director, this newly created position represents a significant investment in the future of our aftersales operation. The purpose of the role is simple: to provide additional leadership, coaching and operational support to our dealership teams, helping drive consistency, share best practice, improve performance and ultimately deliver an outstanding customer experience across every D. M. Keith location. If you are passionate about developing people, driving operational excellence and helping teams perform at their very best, this is a rare opportunity to make a genuine impact within one of the UK's most successful family-owned automotive groups. The continuing growth and success of our aftersales business has created the opportunity to further strengthen our leadership structure. We are not replacing someone. We are investing in an additional Group Aftersales Manager because we recognise that great teams require great support. Rather than increasing central administration, we have chosen to invest directly in operational leadership, creating a second Group Aftersales Manager position to work alongside our existing leadership team. This additional role will enable us to: • Provide greater support to our Aftersales Managers, Service Managers and Parts Managers., • Increase the frequency and quality of on-site coaching, development and operational reviews., • Share best practice more effectively across the Group., • Improve consistency in customer experience across all locations., • Accelerate performance improvement initiatives., • Support future growth plans and manufacturer requirements., • Strengthen succession planning and leadership development across our Aftersales teams. This role has been created because we believe that investing in our people is the most effective way to continue improving the experience we deliver to our customers. Reporting to the Group Aftersales Director and working alongside an established Group Aftersales Manager, you will play a key role in supporting dealerships across Yorkshire and Lincolnshire. You will work closely with Dealer Principals, Aftersales Managers, Service Managers and Parts Managers to drive operational excellence, improve customer satisfaction and maximise business performance. This is a highly visible, hands-on role focused on developing people, supporting sites and embedding best practice across the business. You will become a trusted advisor to our operational teams, helping identify opportunities, remove barriers to success and implement sustainable improvements that benefit both our customers and our business. • Coach, mentor and support Aftersales leadership teams across the Group., • Develop high-performing, engaged and customer-focused departments., • Support succession planning and talent development initiatives., • Identify training requirements and development opportunities., • Foster a culture of accountability, engagement and continuous improvement., • Drive consistency of aftersales processes and standards across all dealerships., • Support sites in achieving departmental objectives and manufacturer targets., • Conduct regular site reviews, operational assessments and performance audits., • Implement and monitor action plans designed to improve performance., • Support the rollout of new technologies, systems and group initiatives., • Analyse site performance and identify opportunities for improvement., • Drive growth in labour sales, gross profit and overall departmental performance., • Improve workshop productivity, efficiency and utilisation., • Increase Vehicle Health Check performance and service retention., • Support improvements in parts sales performance and stock management., • Help sites maximise booking conversion, diary utilisation and customer retention., • Champion a customer-first culture throughout the business., • Drive improvements in customer satisfaction and NPS performance., • Support effective management of customer concerns and escalations., • Ensure a consistent, best-in-class customer journey across every dealership., • Support compliance with manufacturer standards and operational requirements., • Assist dealerships with manufacturer audits and action plans., • Promote adherence to company policies, regulatory requirements and industry best practice. We are looking for an experienced automotive leader who combines operational excellence with a genuine passion for developing people. You will have: • Significant Aftersales leadership experience within the automotive sector., • A proven track record of driving operational and financial performance., • Strong understanding of service, parts and customer experience operations., • Excellent coaching and leadership skills., • Strong commercial awareness and business acumen., • The confidence to challenge constructively and influence positively., • A data-driven approach to performance improvement., • Excellent communication and relationship-building skills., • A willingness to travel across the Group's dealership network. Candidates may currently be working as: • Head of Aftersales, • Dealer Principal with a strong Aftersales background, • High-performing Service Manager seeking a broader leadership role For more than 60 years, D. M. Keith has built a reputation for outstanding customer service, strong family values and continuous investment in people and facilities. We remain proudly family-owned and family-led, with ambitious plans for future growth. Our culture is built around our values of: Fit. Fun. Family. Fearless. • Competitive salary and bonus package., • Company car., • Employee and family vehicle purchase discounts., • Ongoing manufacturer and leadership training., • The chance to influence strategic decision-making., • A key leadership role within a growing and successful automotive group. Opportunities to join D. M. Keith's senior aftersales leadership team are rare. This newly created position reflects both the success of our aftersales operation and our ambitious plans for the future. We are looking for an individual who shares our passion for customer service, people development and continuous improvement, and who wants to play a key role in shaping the next chapter of our aftersales success. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics. #J-18808-Ljbffr

Global is a truly inspirational business. We are one of the UK’s most dynamic fleet management and rental companies, and we are thinking bigger than ever before. We are taking on new challenges, expanding and finding new ways to deliver the best value. You could be part of this adventure. Constantly innovating, the Global team is talented, diverse and hard working. It’s a high-octane performance led culture where we have fun. If you share our values, want to be challenged, get support for your professional growth and be well rewarded, you will fit right in! What you will do… The Head of Account Management is responsible for leading and developing the Account Management function, ensuring the delivery of exceptional customer service while driving revenue growth, profitability, customer retention and long-term strategic partnerships. The role requires a commercially focused and experienced leader with extensive experience in vehicle rental, leasing, fleet management or a related environment. The Head of Account Management will set the strategic direction for the function, lead the development of key customer relationships, maximise commercial opportunities and ensure effective collaboration across the wider business. The role is responsible for the performance and development of the Account Management team, including Senior Key Account Managers, Account Managers and Account Executives, ensuring clear objectives, strong performance and consistent best practice. Key Performance Indicators: • Overall revenue growth across the Account Management portfolio, • Gross profit achievement, • Customer Satisfaction, • Growth and development of strategic accounts, • New opportunities generated across the customer portfolio, • Achievement of quarterly and annual commercial targets, • Forecast and pipeline accuracy, • Account Management team performance and development, • Database accuracy and reporting Key Accountabilities: • Lead and develop the Account Management function, setting clear objectives, priorities and performance expectations., • Develop and implement the Account Management strategy in alignment with company growth targets., • Establish and maintain strong relationships with senior decision-makers across strategic and key customer accounts., • Oversee strategic account planning and ensure account plans are aligned with customer objectives and company growth targets., • Lead or support senior-level business reviews with major customers, presenting performance, service improvements, strategic opportunities and future plans., • Act as an escalation point for complex or strategically important customer issues., • Ensure a consistently high level of customer satisfaction across the customer portfolio. Business Development • Drive revenue growth across existing customers through cross-selling, upselling and strategic account development., • Maximise account and portfolio profitability while maintaining long-term customer relationships., • Lead major contract renewals and commercial negotiations., • Oversee and support tender responses and contract bids for major corporate opportunities., • Identify new commercial opportunities across the customer base and ensure these are converted into measurable growth., • Monitor market trends, competitor activity and changing customer requirements to identify strategic growth opportunities. Customer Retention • Develop and implement the overall customer retention strategy., • Monitor customer satisfaction and retention performance across the Account Management portfolio., • Ensure appropriate improvement plans are implemented for accounts where service or satisfaction levels require attention., • Proactively manage key customer relationships to minimise customer turnover., • Lead the response to significant customer risks and ensure appropriate internal action is taken. Commercial Performance • Own the overall commercial performance of the Account Management function., • Set and monitor revenue, gross profit, retention and growth targets across the team., • Review forecasts, pipelines and account performance regularly to ensure delivery against quarterly and annual targets., • Ensure robust pipeline management and accurate commercial reporting., • Use customer, market and competitor insight to inform commercial strategy and account development., • Report Account Management performance, risks and opportunities to the wider leadership team., • Lead, coach and develop Senior Key Account Managers, Account Managers and Account Executives., • Set clear objectives and performance expectations for the Account Management team., • Conduct regular performance reviews and provide coaching, mentoring and constructive feedback., • Identify capability gaps and support appropriate development and training., • Establish and share best practice across the Account Management function., • Build a high-performing, commercially focused Account Management culture., • Ensure effective succession planning and development of future Account Management leaders. Internal Collaboration • Work closely with Operations, Maintenance, Driver Services, Rentals and Fleet Finance teams to ensure seamless customer delivery., • Ensure effective cross-functional collaboration to resolve complex and strategic customer issues., • Represent customer requirements and commercial opportunities across the wider business., • Work with senior leadership and operational functions to identify improvements to customer experience and commercial performance., • Ensure consistent communication and collaboration across the Account Management team and wider business. Compliance • Ensure accurate and consistent customer records are maintained within the internal database., • Ensure the Account Management function adheres to GDPR and all relevant data protection legislation., • Ensure team members understand and comply with relevant company policies and procedures. And in return… As a Head of Account Management at Global, your will receive a competitive salary plus bonus and Company vehicle. There is open communication with management, and many opportunities to showcase your ideas to our shareholders and owners. #J-18808-Ljbffr

Join to apply for the Senior Business Development Manager role at Leighton. Leighton: 33 years and counting. Experienced and agile. Trusted by some of the world’s biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems, to help our customers thrive. We have a pool of talent to manage projects, test to high standards, create user experiences for every type of user. Our service is personal. We know your name. We can do amazing things with tech. We’ve got the talent. We decide what’s best for our customer together. About the role As a Senior Business Development Manager at Leighton you will have significant enterprise business development experience in consulting or technology professional services and a track record of winning six-figure new business deals. We’re looking for someone credible at C-suite level, aware of the challenges facing CIOs, CTOs and their wider software engineering practices, and able to work collaboratively to deliver success. The Senior Business Development Manager is a strategic senior manager position focused on driving revenue growth through lead generation, bid management, and sales process optimisation. This role provides an excellent opportunity to help lead SQL generation, lead qualification, and end-to-end proposal management. You will collaborate with senior team members across the organisation to support lead generation activities, sales execution, and deal progression. About you • We are looking for someone who is:, • Self-motivated and passionate about business development, • Ambitious and wants to grow in their business development career, • Able to work as part of a team and fit in with our community culture, • Understands technology and how to sell to senior stakeholders, • Happy to travel and work outside of typical working hours when needed, • Wants to play a pivotal role in Leighton’s significant growth plans Measuring Success • Pipeline generation – leading targeted campaigns to create opportunities, • New business wins, • Ability to work with colleagues to drive new business strategies Key Responsibilities • Identify, create and secure new business opportunities: research and identify new business opportunities within the software development industry, including markets, partnerships, and new ways to reach our existing market (initially from your existing network of CIO/CTO’s and CDO)., • Market analysis: understand the technology, consulting, and professional services landscape, bringing a wider business and technology perspective to your contacts, helping them to understand where challenges lie and unlock opportunities., • Strategic planning: develop and implement strategic plans linked to our ICPs to achieve growth and revenue targets, aligning with the company’s goals. Nurture MQLs into SQLs through coordinated campaigns with the Marketing team., • Collaborate to win new customers, taking the lead on opportunities from inception to close. Navigate complex customer environments and lead internal teams to close opportunities effectively., • Be accountable for delivering an annual new business target, mapping customer challenges to our service proposition. Prepare and present business proposals, quotes and contracts to potential clients, ensuring alignment with their needs., • Be the trusted advisor in offering solutions using effective sales strategies by understanding goals, urgencies, and customer experience challenges., • Networking: attend industry events, conferences, and networking opportunities to expand the company’s presence and build a network of industry contacts., • Reporting and analysis: monitor and report on business development activities and performance, providing insights and recommendations for continuous improvement., • Manage relationships with lead generation partners. Organisational Structure The Senior Business Development Manager will report to the Head of Business Development and be responsible for increasing our customer base. You will have access to our Community Leads, Pre-sales consultant, CRO, CTO and COO and Marketing Team to help you achieve your targets. Our Values Our culture defines how we do business and how we interact with each other as well as our customers; it makes us unique and gives us that competitive edge: • We act with honesty and truth, always!, • We collaborate to bring our purpose to life in a caring and supportive way, • We nurture our amazing people to be the best version of themselves, • Passionate about what we do, proud of what we achieve, • Our curiosity inspires the amazing Seniority level • Mid-Senior level Employment type • Full-time Job function • Business Development and Sales, • Industries: IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at Leighton by 2x Leeds, England, United Kingdom #J-18808-Ljbffr

Transport Controller At Temp Station, we are excited to expand our Transport Team with a strong emphasis on fleet management, transport operations. We are seeking a motivated individual to manage fleet performance, compliance, and national logistics. With a strong presence across the UK, including our Head Office in West Yorkshire, operations in Lancashire, and sites in Tamworth and Essex. This role offers the unique opportunity to work dynamically across our national network. What we offer: Competitive Package: A great initial salary (negotiable based on experience) plus company benefits. Career Progression: An open-ended position designed to help you develop your key strengths and progress to your fullest potential locally or nationally. Dynamic Environment: Exposure to all aspects of the business with a supportive, collaborative team. Key Responsibilities: Planning & Resource Coordination • Plan and coordinate drivers on regular work and ad-hoc loads., • Manage and coordinate our own dedicated fleet alongside our national subcontractor network., • Work closely with our other operating sites to maximise and utilise all available resources., • Actively monitor fleet availability and resource utilisation. Fleet, Maintenance & Compliance • Oversee vehicle maintenance coordination to ensure the highest standards., • Conduct national fleet checks to ensure all vehicles remain fully compliant and roadworthy., • Develop a strong understanding of transport compliance and driver legislation., • Handle the downloading and uploading of truck data, alongside day-to-day AdBlue management., • Monitoring and reporting back on drivers' performance. Driver & Relationship Management • Oversee driver management and communication, working closely with drivers to resolve operational issues., • Partner closely with our internal recruitment team to ensure all driver requirements are met., • Build and maintain excellent client and supplier relationships, both internally and externally. Administration & Operational Support • Monitor and maintain accurate transport documentation and operational records., • Take ownership of strong administrative duties to keep the transport department organized., • Take on shared responsibility for the out-of-hours on-call phone once established within the team and a good working knowledge of our operations is gained. Once established within the team and fully trained, there may be a requirement for logistics general support on our on-call rota What we are looking for: Experience & Qualifications • Previous transport experience is preferred., • A Transport Manager CPC in road haulage is not essential at this point., • Good knowledge of driver legislation and transport compliance would be highly advantageous., • Experience with fleet management is advantageous. Key Skills & Attributes • Strong administrative capabilities and excellent organizational skills., • Exceptional communication skills with a strong customer and service-focused approach., • Ability to work independently while remaining a highly collaborative team player. Ambition & Flexibility • A driven individual looking to start a long-term career and progress within the transport industry., • A genuine enthusiasm to learn all aspects of the transport operation., • Ready for UK-wide travel and multi-site working across our operational locations. Temp Station operates across multiple locations throughout the UK, including: Manchester | Barking | Tamworth | Normanton While this is primarily an office and site-based role, we will require a willingness to travel throughout the UK and work from our different operating locations when required. This will provide the successful candidate with valuable exposure to different transport operations, fleets, drivers and customers across the business. We are open to your base location for the right candidate and potential hybrid working subject to discussion. Hours Monday – Friday | 08:30 – 17:00 If interested, please give Mark a call on 01924 898 319 JBRP1_UKTJ

Ready to turn conversations into opportunities? Are you a confident communicator with a passion for generating new business? Looking for an opportunity to develop your sales career with an established and successful British manufacturer? At Origin, we're looking for a motivated and enthusiastic New Business Sales Executive to join our team at our High Wycombe head office. You'll play an important role in growing our network of trade partners, identifying new business opportunities and connecting prospective customers with our Field Sales Team. This is a fantastic opportunity for someone with some sales experience, or a strong customer-facing background, who's ready to develop their skills in a proactive, target-driven environment. What will you be doing? As a New Business Sales Executive, you'll be responsible for generating qualified appointments for our Field Sales Team through proactive outbound telephone activity. Your responsibilities will include: Researching and identifying prospective trade partners and key decision-makers. Making outbound calls to introduce Origin and our premium aluminium doors and windows. Building relationships with potential customers and identifying commercial opportunities. Booking quality appointments for our Field Sales Team. Developing and maintaining a strong pipeline of new business opportunities. Accurately recording activity, customer information and opportunities within our CRM system. Supporting showroom visits and product demonstrations where required. What are we looking for? We're looking for someone who is proactive, commercially minded and motivated by achieving results. Ideally, you'll bring: Previous experience in an outbound sales, telesales, appointment-setting or business development role. Confidence in making cold calls, engaging prospective customers and generating new business opportunities. Excellent communication and relationship-building skills, with the ability to influence and engage different audiences. A target-driven approach, with the motivation and resilience to achieve results. Strong organisational skills and the ability to manage a pipeline of prospective customers. Good attention to detail and confidence using CRM systems or customer databases. A positive, professional approach and the ability to work independently and collaboratively. We recognise that great salespeople come from different backgrounds, so while previous sales experience is desirable, we'll also consider candidates who can demonstrate strong commercial potential and the right transferable skills. What's in it for you? • Competitive remuneration package - an opportunity to be rewarded for your success., • Health & wellbeing - subsidised healthcare, 24/7 Virtual GPs and confidential employee support, • Family & future - enhanced family benefits and life assurance, • Time & recognition - Christmas shutdown and long-service awards, • A little extra - gym & retail discounts, Cycle to Work, social events and selected Wycombe Wanderers FC tickets JBRP1_UKTJ

Reports to: Head of Services Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes • Meet all target Response times and KPI's, • Increase service profitability through efficient stock and call management Attitude and Persistence • A positive bright and cheerful personality with a mature attitude to work., • Excellent verbal and written communication skills., • Confidence in dealing with external and internal customers at all levels., • Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day., • Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity, • A pro-active “can do” approach, keen to take ownership of projects and issues and follow through to full conclusion., • Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required., • Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities • Be conversant with the Company Service Call Control systems and in particular the escalation procedure., • Carry out Minimum Call Procedure on every Service Call as per the issued guide lines., • Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue., • Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings., • Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints., • Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones., • Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager)., • Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day), • Respond within specific Response Time constraint, • Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route., • Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards., • Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance., • Observe relevant Health and Safety Law, risk assessments a per issued guides, • Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business, • Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path., • Be ProActive at all times, make sure there isn't anything else you can do before leaving site., • Maintain and use all relevant online support tools and sites to enable you to fix any issue., • Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI), • Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure., • Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements • Hardware trained on Kyocera/Canon/Konica Minolta, • Knowledge and understanding of Microsoft networks, • Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory, • Understanding of Print Management and Document Management software products, • Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable • MCP/COMPTIA certification, • Equitrac/Papercut/PCounter experience, • Training on HP/Samsung Equipment would be of benefit JBRP1_UKTJ

How you'll help us live our purpose We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too – join our Technology division and senior leadership team as Head of Core Banking Platforms. How you'll make a difference This is an opportunity to play a leading role in our transformation journey, delivering and operating the replacement for our core banking platform using modern technology and practices. You'll shape the platform strategy and roadmap, oversee cloud services, software components and release processes, and ensure change is delivered securely while protecting stability, resilience and performance. Bringing together internal teams, delivery partners, suppliers and senior stakeholders, you'll simplify our technology estate, reduce technical debt and turn ambitious priorities into dependable, customer-focused outcomes for our members. What will you bring to the role? Strong, visible people leader who role models, cares, connects and coaches to drive performance, change, positive engagement and deliver against challenging objectives. Senior technology leadership experience gained in financial services or another complex, highly regulated environment. A strong track record of leading major Core platform transformation, modernisation or cloud migration while protecting service stability. Deep knowledge of resilient, multi-vendor technology ecosystems, including SaaS, APIs, Azure, CI/CD, DevOps and automated testing. Experience of enterprise operational service management approaches including ITIL and DevOps in a high availability/zero data loss/zero trust context. The ability to inspire and unite internal and external teams, coaching others through change and creating clear accountability. Confident influence with senior stakeholders, translating complex technical issues into clear business decisions and practical delivery plans. Commercial judgement across budgets, suppliers, risk and resource planning, with a strategic outlook and close attention to delivery outcomes. In return, you'll get the best from us: Hybrid working – 2 days per week in the office Annual bonus up to 20% Matched pension contributions up to 10% 30 days holiday, plus bank holidays and holiday purchase scheme Colleague Mortgage and Saver products 2 days' volunteering per year We'll give you a place to belong with the support to learn, develop and shape a meaningful career. Why choose us? Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation. Why wait? Apply now We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out. We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best and are happy to discuss any reasonable adjustments. #LI-Hybrid TPBN1_UKTJ

Are you an experienced retailer? Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Halifax store. Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community. You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same. Why join YMCA England & Wales? We'll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area. You'll also get a package that includes: • Pension, • 28 days annual leave including bank holidays (pro rata for part time staff), • Regular salary reviews, • Sick pay (after a qualifying period), • Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme, • Health shield cash plan This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don't sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office. At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check. JBRP1_UKTJ

Strong understanding of NHS politics, procurement and stakeholder dynamics. We’re building a team that reflects the diversity of the people who’ll benefit from our work. Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK.

Understanding of organisational change, transformation and workforce sustainability strategies Qualifications EssentialFirst level Registered Childrens Nurse with active NMC registrationDegree or equivalent level of knowledge and experience gained in a relevant environmentMaster's Degree, Master's

This role would suit an experienced Head of Housing, Housing Operations Manager, Housing Needs Manager or Assistant Director seeking a high-impact interim assignment during a period of organisational change. Lead and develop Housing Needs and Housing Solutions teams, driving performance, customer se

Sphere Digital Recruitment is partnering with a venture-backed B2B SaaS business to recruit a Head of Customer Success to lead and scale its global CS function. The role reports to the CRO and oversees a team across CS and Technical Support, owning retention, expansions and customer health across en

A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations,

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. Role is 4d PW in th