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A high-growth technology, data analytics & technical engineering services business seek a Commercial Contracts Manager to join their established in-house commercial & legal contracts management division to lead CCM for their engineering installation & technology integration into major energy infrastructure projects. Salary - c.£65000 - £85000 (Neg. DOE) + benefits Type - Permanent Location – Hybrid WFH + 2 days p/w in Crawley/Gatwick area office This is an opportunity for an experienced Commercial Contracts Manager to take up position within an established wider commercial & legal (CCM) team for a truly innovative, highly profitable and continually expanding technology & engineering business group. As part of the centralised and group-wide commercial & legal contracts team, the Commercial Contracts Manager will work alongside other CCM’s and report to the Head of CCM. This role will have a particular focus/alignment to the business’s new high-value energy infrastructure projects division; technology networks (hardware and software) design, build, engineering installation and management. The Commercial Contracts Manager will engage operationally and work in a close support/advisory position to directors, senior management, technical and sales departments across a variety of commercial and legal contracts issues across group businesses, from pre to post award. Including direct customer/supplier-facing negotiation, relationship management and contractual drafting ownership. Core workload engagement & focus: • B2B legal contract arrangements - contract T&C's analysis, review, drafting, negotiation (customer-facing) at bid/tender/proposal, execution, in-life and renewal stages (sales and supplier sides), • Ensuring legal compliance, risk mitigation, deal success and where possible commercial advantage is achieved, • Engagement with internal CCM division, General Counsel and all other commercial & technical departments, • Advising Sales, Business Development, Procurement, Exec leadership and wider technical engineering teams on all commercial and contractual issues/solutions, • Management, control and escalation of all disputes, claims, and commercial/contractual related issues, • Assist in the refinement and development of commercial & contractual templates, playbooks, tools and processes, • This role’s ownership scope/seniority can be tailored somewhat dependent on an individual’s experience and value to bring. It could be positioned as a developing Commercial Contracts Manager with progression path or Snr CCM within the business, hence the broad salary (£) range offering. Key experience & qualifications required for Commercial Contracts Manager application: • Proven experience in leading all aspects of commercial & legal contractual review, drafting and negotiation across pre & post-awards sales, supplier/vendor and partnering agreements (with direct 3rd party/customer influence and engagement), • Likely 5-10+ years in a dedicated Commercial Contracts Manager role capacity within an engineering services/technology environment (Energy/Utilities/BEAMA sector related would be an advantage, other transferable sectors include Telco, Aero/Defence, Rail or other technology design/manufacture/installation/engineering), • Good breadth of contractual form engagement, spanning: Engineering/Technical & Technology services (design, build/manufacture, installation, maintenance), technology hardware & software services ++, • Solid legal contracts understanding and T&C’s drafting ownership, with broader commercial business acumen, engagement and relationship management., • Any experience with the NEC3/4 contracts framework suites could be an advantage, • Able to demonstrate wider ‘commercial business’ awareness and the correct positioning of contractual advice/operation/negotiation/drafting to mitigate business risk and ensure compliance is balanced with commercial advantage/success., • Likely LLB / LPC law degree qualified (other degree and/or equivalent commercial & legal contracts professional experience equally welcome)., • Agile approach - able to balance competing demands in a high-volume, fast-paced and growing business environment, • Analytical and inquisitive - willing to fully engage in the business’s technical sector, product/service specifics and stakeholder groups, • Stakeholder focused – able to build rapport with sales and technical stakeholder groups alike, internal and external (up to C-suite). N.B. This business is not seeking an FQ solicitor for this role. This is a more commercially oriented CCM role and team. Please click 'APPLY' to register interest and consideration for further details and discussion. All registrations of interest, communications and discussions are held in the strictest confidence. AG-Search Limited is a recruitment (employment) agency advertising this opportunity on behalf of a client business. In making an application to this opportunity and sharing your data, your data may be stored and managed in line with our privacy and data retention policy which can be found on our website https://ag-search.co.uk/privacy-centre/.

W Talent Property and Real Estate are excited to partner with London Gatwick to appoint their next Head of Property. As Head of Property at London Gatwick, you will be responsible for shaping and delivering the airport’s real estate and property development strategy, ensuring alignment with broader commercial priorities and long-term growth ambitions. You will lead a multi-disciplinary property function spanning strategy, asset management and facilities management across a complex, high-profile operational environment. Working closely with senior stakeholders, partners and service providers, you will ensure the estate supports a world-class passenger experience while delivering sustainable commercial returns. This is a senior leadership role with significant autonomy and influence. You will play a key part in driving value across a dynamic estate while fostering an inclusive, collaborative and high-performing team culture. Key Responsibilities • Lead and develop a high-performing, inclusive property team, promoting collaboration, accountability and continuous improvement, • Own delivery of Real Estate EBITDA, including business planning, revenue growth, cost control and capital investment, • Define and deliver a long-term estate and space strategy that supports passenger experience, operational efficiency and commercial performance, • Identify and implement opportunities to optimise asset utilisation and enhance portfolio value across the airport estate, • Oversee third-party partnerships, including asset management and facilities management providers, ensuring high-quality delivery and strong governance, • Ensure robust health, safety, security and environmental standards across all property assets, aligned with aviation and regulatory requirements, • Contribute at Executive level, providing strategic insight to support investment decisions and long-term development planning, • Engage with shareholders and senior investors, providing clear commercial insight, performance reporting and strategic recommendations aligned to the priorities of VINCI Airports and Global Infrastructure Partners About You You are a commercially astute property leader with strong strategic capability and experience operating within complex, customer-focused environments. You bring sound judgement and an inclusive leadership style, enabling you to engage effectively with a wide range of stakeholders and deliver sustainable results. We welcome applications from individuals with diverse backgrounds and experiences, including those with transferable skills from related sectors. Skills & Experience Essential: • Degree-level qualification (or equivalent experience) in a property-related discipline, • Strong commercial and financial management capability, including budgeting, forecasting and capital planning, • Experience leading teams within a complex, operational or corporate environment, • Proven experience in managing or supporting commercial property transactions and contracts, • Strong communication and presentation skills, with the ability to engage and influence senior stakeholders, • Good understanding of development, asset management and facilities management, • Strong organisational capability, managing multiple priorities in a fast-paced environment, • Effective relationship-building skills across internal and external stakeholders Desirable: • RICS qualification or Chartered Surveyor status (or working towards), • Experience within infrastructure, transport, aviation or similarly complex estates, • Additional business or leadership qualifications (e.g. MBA or equivalent) Personal Attributes • Inclusive, collaborative leader who values diverse perspectives, • Commercially aware with a balanced and considered approach to decision-making, • Resilient and adaptable, comfortable operating within a 24/7 operational environment, • Strategic thinker with the ability to align property decisions to wider business objectives, • Motivated to enhance both commercial performance and customer experience Why Join London Gatwick London Gatwick is one of the UK’s busiest and most dynamic airports, serving millions of passengers each year and playing a critical role in the UK’s infrastructure and economy. This role offers the opportunity to shape a significant and evolving estate within a unique, high-profile environment. You will contribute to delivering sustainable growth, enhancing passenger experience, and supporting the airport’s long-term vision. We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds. If you are seeking a senior leadership opportunity with scale, complexity and the chance to make a meaningful impact, we would welcome your application. This recruitment process is being managed exclusively by W Talent Property & Real Estate, all direct and third party applications will be forwarded to Rebecca Booth at W Talent.

About the job Job summary Tribunal Caseworker This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities., • Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material., • Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales, • Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests., • Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner., • Provide support on ongoing transformation projects and being adaptable to change. Person specification Essential criteria: • Proven ability to make unbiased, evidence-based decisions., • Strong understanding of operation delivery processes., • Excellent communication skills, both written and verbal., • Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously., • Good level of digital literacy. How to Apply Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dannii Bethell. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Delivering at Pace We only ask for evidence of these behaviours on your application form: • Making Effective Decisions Benefits Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Learning and development tailored to your role, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel: • Caseworker Test Applicants to note: All listed behaviours will be assessed during the Civil Service Judgement Test. There are no time limits for the completion of tests. Please ensure you complete the test with enough time to fully complete and submit your application before the closing date. Full instructions will be given at the start of the test. The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55 Please ensure you leave yourself enough time to fill out the application after completing the tests. Stage 2 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria Behaviour Provide one 250-word example for the following Behaviour Making Effective Decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift. Stage 3 - Interviews If invited to interview Behaviours and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note : CVs sent direct to the IPO will not be accepted. Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

As Head of Service, you will lead and shape the future of our Member Services function within Customer Engagement, providing inspirational leadership that drives both strategic direction and operational excellence. By championing frontline insight, leveraging data and customer intelligence, and ensu

As Head of Service, you will play a pivotal role in shaping the future of our Customer Engagement function, providing inspirational leadership across Employer Services and Specialist Support teams. Head of Employer Service & Specialist Support – Customer Engagement. Deep understanding of customer

Were looking for a Head Chef to lead the kitchen team in our busy Inn You will be responsible for a diverse team, cooking from fresh and serving the highest standard of food. Our kitchen could be expected to deliver around one thousand meals per week including breakfast, lunch, dinner, events and room service. Your day to day; You will be responsible for ensuring that ingredients are stored, prepared, cooked and presented to the highest standard and meets our guests requirements, complying with food safety guidelines Ensuring a clean and hygienic kitchen environment is maintained at all times. Following food safety management procedures and keeping the necessary records that meet internal and external standards Development of all menu items and specials, reviewing and refreshing dishes in line with business requirements and other external factors Use provided technology to aid menu planning, purchasing and safety procedures Collaborate with the Inns leadership team to ensure a safe environment for both guests and staff You will constantly focus on improving the performance of your team and yourself, consistently achieving targets and delivering results Who are we looking for? You will be able to demonstrate a keen business sense, producing menu items and directing a team in line with commercial and customer requirements delivering the highest level of quality. As Head Chef, you will be someone with a proven track record of designing rotas that allow you to forecast and manage labour costs. You must understand the need to consider team characteristics and their collective productivity, looking to improve and deliver standards in the most efficient way possible. You will be comfortable collaborating with other senior chefs in the group, sharing best practices in recruitment, retention and developing talented individuals. From your experience you will be able to identify ways that business strategy, customer profile, culture and constraints influence the development of creative, profitable and competitive menus. You will be able to foresee market and business scenarios that present risks and opportunities to the business. Someone who can set measurable, challenging goals for all team members, finding ways to improve staff knowledge and their approach, coaching and mentoring the kitchen team. Experience of delivering technical training and development content would be beneficial. You will have a grasp of the principles of supply chain management, waste management, sustainable procurement and working practices in the kitchen. Understanding the principles of profit and loss and recognising how you can support the overall financial performance of the business through an efficient operation, building on past experience to achieve monthly and annual budgets. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Stream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment TPBN1_UKCT

Packaging Compliance Assistant This company is a major UK dairy producer, operating several manufacturing sites that process milk into a wide range of products. Its factories focus on maintaining high standards of quality, safety, and hygiene, while supporting sustainable practices and working closely with farmers and partners to ensure reliable, responsible production. About the Packaging Compliance Assistant job The purpose of your role will be to support the Head of Compliance and wider compliance team, with a focus on packaging, sustainability, and supplier compliance. Responsibilities include supporting packaging development and trials, ensuring packaging meets legal, quality, and environmental standards, and assisting with supplier compliance, documentation, and follow-up actions. Key tasks Support the selection of packaging materials and formats by ensuring compliance with customer, legal, and operational requirements, while identifying opportunities to improve functionality and reduce risk. Assist with packaging trials from planning through to execution, including data collection, analysis, reporting, and supporting scale-up to production. Ensure compliance with UK and EU regulations, retailer and company standards, and sustainability objectives, including recyclability and plastics reduction initiatives. Maintain accurate packaging specifications, compliance records, audit documentation, and system data across internal and external platforms. Work closely with internal teams and the Supplier Assurance Manager to support supplier compliance, audits, Approved Supplier List management, and the implementation of packaging requirements. Contribute to continuous improvement initiatives by identifying efficiencies, supporting projects, and assisting with compliance training and wider process improvement activities. About You The successful candidate shall possess a food science degree or related subject. A packaging related degree or similar would be advantageous. Experience working in food manufacturing, FMCG, or packaging environments and an understanding of food safety standards. * A clean driver’s license and the ability to travel across the UK and European travel as and when required. More details The Packaging Compliance Assistant job (ref:9059) is paying £39,000 according to your experience. The package includes a bonus of up to 10%, based on both the achievement of personal (40%) and company (60%) objectives. Pension with 6% employer contributions, Private medical, Death in service, Income Protection, 26 days holiday and flexitime. The working hours are Monday to Friday, Office hours / 2 days WFH. The site is in Surrey and is commutable from Crawley, Dorking, Redhill, Reigate, Croydon, Tonbridge, Sevenoaks and surrounding towns. Alternate job titles - Technical Assistant | Technical Compliance Jobs | Technical Coordinator | Food Technologist | Technical Administrator | Quality Technologist | QA Technician | Food Manufacturing Technical Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. ‎‎‎If this role isn’t quite what you’re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK

Experience of delivery of high-quality customer services. This is a high-impact opportunity for a forward-thinking professional to shape the future of transport infrastructure and services. WeAreSandwell/downloads/file/20/heads-of-service-economy-regeneration-cp.

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

You will work directly with the CFO, CRO, and CEO, shape decisions that determine the trajectory of the business, and do it with the backing, scale, and ambition of a PE-backed SaaS business on the path to becoming of the UK’s fastest growing Unicorns. Own production of the commercial section of t

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience i

Your core focus will be improving the quality and effectiveness of the customer experience: helping more customers sell, helping them sell faster, increasing satisfaction throughout the journey, and increasing lifetime value by consistently embedding relevant additional revenue streams into the cust

This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. Customer Experience Lead MBM are working exclusively with a leading London-based transport

Reporting into the Director of Tenant Services, you will lead the organisation’s approach to service charges, rent application, and income collection across a large and diverse housing portfolio of over 7,000 homes. Head of Service Charges, Rent & Income. An exciting opportunity has arisen with a

As Head of Customer Experience, you will lead the organisation’s customer strategy, ensuring services are accessible, responsive, compliant, and aligned with consumer standards. Join a forward-thinking housing provider as an experienced and strategic Head of Customer Experience, on a permanent bas

People's Partnership in Crawley is seeking a visionary Operational and Customer Services leader to guide the Employer Administration and Client Banking areas. The ideal candidate will have proven leadership experience within financial services, excellent communication skills, and a strong understand

Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscriptio

Head of Customer Operations & UKI – senior regional leadership role with the opportunity to shape, scale, and continuously improve the technical customer experience across the UK & Ireland. As Head of Customer Operations & UKI, you will own the regional operating strategy for high-volume, repeatab

UK Branch is looking for a Head of Resilience & Operations to lead the firm's operational resilience and business continuity initiatives. The ideal candidate will have extensive experience in financial services, particularly in insurance, and will be adept at translating complex regulatory requireme

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This high-impact role requires a proven track record in customer service, collaboration with sales and technology, and a strong analytical mindset. Candidates should possess

Service Care Solutions Ltd is seeking an Interim Head of Assets in Hampshire to lead the strategic and operational management of the Council's Housing Revenue Account and General Fund asset portfolio.

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

We are looking for a Head of IT Service Management to lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Proven experience in a Head of IT Service Management / Servic

CHS Group seeks a dynamic Executive Director, Customer Services in Cambridgeshire to lead housing management and enhance customer services. This role demands strategic leadership to improve service accessibility and customer satisfaction while overseeing complaints and a small development team. The

We are currently working on behalf of a respected Local Authority in Hampshire to appoint an experienced Interim Head of Assets to lead the strategic and operational management of the Council's Housing Revenue Account (HRA) and General Fund asset portfolio. The role will lead the Property and Repair

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. Acting as the voice of the customer, you’ll remove barriers to great in-store experiences, shape new service and selling propositions, and lead transformation tha

Service Care Solutions is recruiting for a Head of Legal Services in the Essex region. The successful candidate will lead the Legal Services function, manage a legal team, and act as the Deputy Monitoring Officer. Office attendance is required two days per week.

Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Self-service platforms and knowledge bases. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance.

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

Deerfoot Recruitment Solutions Limited is seeking a Head of IT Service Management in the United Kingdom. This hybrid role involves leading IT service management across multiple functions, managing incidents and service performance while driving continuous improvement. The ideal candidate should have

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Management oversight of clinical substance misuse services and offender behaviour programmes. Active service user engagement processes in place, with service user feedback valued and considered within service development. Monitor delivery of training for professional staff to meet needs identified i

Interim Private Sector Housing Technical Manager / Head of Service–level professional. Private Sector Housing Manager, Principal EHO, or Head of Service. Private Sector Housing (PSH) service.

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

CSG Talent is looking for a Head of Customer Service and Operations based in Kent. This role is essential for leading the customer service function to ensure high standards of support and operational delivery across the business. You will oversee daily operations, manage a team focused on customer s

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality

Sunbelt Rentals UK & Ireland is looking for a Head of Customer Success to lead their contact center, focusing on strategic direction, operational execution, and customer journey optimization. This critical role blends human-centric service with AI, ensuring that each interaction is handled with empa

We are seeking an exceptional Head of Customer Experience to join our senior leadership team, reporting to the Director of Communities & Customer Service. You will lead the organisation’s customer function across Contact Centre operations, customer engagement and complaints, feedback and insight,

Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consistently high standards of operational services and exceptional user experience across Service Desk, Infrastructure and Platform and Visitor Technology Ser

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in th