Head of customer service jobs in HornchurchCreate job alerts

Reporting directly to the Chief Officer – Place, this pivotal role offers the opportunity to lead a high-performing, fully resourced housing service through a period of exciting transformation and growth. This is a rare opportunity to inherit a well-regarded, high-performing team, following the

Interim Head of Asset Management Location: North East Contract: Initial 6 months (potential extension) Day Rate: Negotiable DOE Our client, a Local Authority in the North East, is seeking an experienced Head of Service for Asset Management to provide high-level strategic and operational leadership

The Head of Customer Service will ideally have the following attributes: At least 5 years’ experience in a senior customer service leadership role Proven track record in managing multi-channel customer service operations Happy to travel around the UK for customer visits Able to plan your own

Responsibilities of the Head of Service: Reporting to the Managing Director, the Head of Service will take the lead responsibility (under Ofsted registration) as the Adoption Manager. Interim Head of Service - Adoption Location:London NonStop Consulting is looking to recruit for an Interim Head o

Head of Customer Connections - Everyday Banking. Everyday Banking is at the heart of our growth strategy with our Current Account and Overdrafts supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. Our work style is hybrid, which involves sp

Head of Service (Commercial Law) - . Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Practice in Cambridgeshire. The firm offers enhanced pension, generous holiday allowance, condensed working arrangements plu

Deep understanding of customer needs, behaviours, and how to drive value throughout the customer lifecycle. The ideal candidate is passionate about customer satisfaction, adept at scaling processes, and driven to build a high-performing, customer-centric organisation. As one of the first senior hire

We are looking for an outstanding leader to take on the role of Head of Service – Surveying. This is an exciting opportunity to make a real impact, shaping the future of surveying services and providing strategic leadership during a period of change and growth. Committed to ensuring safe, high-qua

Job Title: Head of Customer Delivery / Customer Success. We are seeking an experienced and strategic Head of Customer Delivery & Success to lead a multifunctional department responsible for delivering value to our enterprise customers. Your primary objective will be to ensure successful customer onb

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Experience leading CS for services/professional services in ad

Head of CRM & Customer Engagement (15M FTC). Extensive experience in senior CRM, customer lifecycle, or customer marketing strategy roles within. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by

Head of Customer Management Logistics/LogTech at Trimble Inc. The role focuses on implementing and executing the sales strategy to expand market presence and drive revenue growth within existing enterprise customers in the verticals Construction, Building, Metal, Steel and Emerging industries. Repor

The successful candidate will ensure the quality and reliability of software releases, foster continuous improvement, and enhance service delivery capabilities. Get notified about new Head of Service Delivery jobs in. We have an excellent opportunity for an experienced and strategic leader to establ

Start your journey with Head of Service. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. Working collaboratively to help

By working closely with Heads of Service, managers and our Insight Specialists, you’ll turn data, audits and customer feedback into meaningful actions that drive accountability and continuous improvement. We’re looking for a dynamic and experienced Head of Service Excellence and Compliance to jo

This is a pivotal post, providing strategic and professional leadership to the Psychological Services Network (PSN) – a growing, diverse, and highly skilled community of psychological professionals embedded across our medical and surgical services. We are seeking an outstanding consultant psycholo

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Develop and implement tailored services to meet the diverse and changing needs of our customer base. Lead the neighbourhood management, i

They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. Head of Customer Operations - VR Hardware, GET STAFFED ONLINE RECRUITMENT LIMITED. Head of Customer Operations - VR

Our client is seeking an interim Head of Service for Assets, Digital and Performance responsible for the Strategic Assets, Facilities Management and Design Services functions within the Housing (Assets) Department. With extensive understanding and knowledge of asset management within the public sect

This role will require you to deputise for the Head of Sound and AV and ensure the efficient technical management of events and productions. Working alongside the Head of Sound and AV, this role has responsibility for all Sound and AV requirements for Rep productions and will assume a hands-on role

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. And regardless o

Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire. Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Pra

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. UK directorate to deliver critical government products and services at scale.

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). Proficiency in IT systems and social media, including video conferencing and MS Office software. We welcome and encourage expressions of interest from peopl

We are delivering a comprehensive programme to future-proof our housing stock and ensure compliance, safety, and long-term value:. Comprehensive Asset Register - Aligned with Regulator of Social Housing (RSH) expectations, ensuring accuracy, transparency, and accountability.

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Retail and FMCG. Head of Customer Management, Strategic Sales (Logistics/SaaS)

Head of Client Service Delivery- Global broking Centre We're seeking a high-performing operational leader to head our Client Service Delivery (CSD) function within Aon's Global Broking Centre. Client Service Excellence: Deep understanding of high-quality service in (re)insurance or financial service

Collaborate with colleagues across asset management, compliance, and repairs to deliver an integrated, customer-focused service. Committed to ensuring safe, high-quality homes and services for customers. Develop and implement robust frameworks, processes, and competency models to support professiona

Concentrating on supply chain development efforts in building partnership engagement with assigned customers through joint strategy development, workshops to understand the customer ambitions and needs, as well as the development of tailored value propositions for selling the full range of freight a

Sign in to set job alerts for “Head of Customer Success” roles. Head of Customer Advisory - Dynamics 365. As a part of Stora, you’ll shape how we serve and grow with our customers in a fast-moving market.

Deep understanding of customer needs, behaviours, and how to drive value throughout the customer lifecycle. Experience in managing Customer Success, Account Management, or Client Services. Track record of working effectively with Sales, Marketing, Product, and Support teams to align on customer outc

For UK employees, we offer 12 weeks of paid maternity leave and 8 weeks of paid paternity leave after 12 months of tenure. As Head of Customer Success, you’ll own our. You’ll lead a distributed team of Success Managers with revenue responsibility, build scalable success operations, and work cros

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Own the member / customer onboarding process ensuring a consistent and positive experience ne

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. Lead surveys, manage follow-ups, and represent the voice of the customer across internal departments. This is a strategic leadership role focused on building and executing a robust Customer Succe

To provide the leadership to several services /professionals in regard to their specific area of operational service delivery. Connect2Dorset are looking for an experienced Head of Service within Adults with the Learning and Disability Team. To promote, develop and plan services ensuring that there

They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. Head of Customer Operations - VR Hardware, GET STAFFED ONLINE RECRUITMENT LIMITED. If this Head of Customer Operati

The ideal candidate will have a deep understanding of customer service management, a passion for sustainability, and a proven track record of leading diverse teams. You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Co

Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire. Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Pra

Head of Service Project Management for UK, Ireland & Nordics. Head of Service Project Management for UK, Ireland & Nordics. Significant knowledge of MS Office applications (Excel, PowerPoint, Word).

If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV. Head of Customer Operations - VR Hardware, GET STAFFED ONLINE RECRUITMENT LIMITED. Head of Customer Operations - VR Hardware, GET STAFFED ONLINE RECRUITMENT LIMITED.

Assessment of cardiac service performance through analysis of metrics, personnel appraisals, ad hoc 1:1 session, designation of training requirements for CIU career development aligned to strategy and CIU accreditations and professional standards. Responsible for creation of service plans/forecasts.

If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV. They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Experience leading CS for services/professional services in ad

Head of Customer Relationship Management (CRM). Head of Customer Relationship Management (CRM). You will lead a team of CRM professionals and work cross-functionally with marketing, product, data, and technology teams to deliver a seamless, personalised customer experience at scale.

Head of Function - Head of Residence & Regimes. Developing strategies to optimise efficiency, improving quality, and controlling costs will be central to your work, alongside fostering strong relationships with stakeholders like the Home Office, senior leadership teams, and emergency services. You w

Deputising for our head of Shared Lives: maintaining the risk register for services, identifying, managing, monitoring and escalating risks appropriately when our head of Shared Lives isn’t around. You’ll be supported by a cracking team of service managers who will lead each of the seven individ

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following