Trabajos head of operations en HornchurchCrear alertas

Able to work on and run any sections in the kitchen team, demonstrate leadership skills and assist the head chef. Senior Sous Chef role or similar, with exposure to branded operations and financial aspects of running a kitchen. Senior Sous Chef - The Jobber's Rest, Upminster.

Head of Operations - Lakeside Shopping Centre Drive Standards at One of the UK’s Premier Retail & Leisure Destinations Lakeside Shopping Centre is one of the UK’s most recognised retail and leisure destinations, welcoming millions of visitors each year and home to an exceptional mix of retail, dining and entertainment brands. Now, we are seeking a dynamic and hands-on Head of Operations to play a key leadership role in shaping the day-to-day performance of the destination. This is a high-impact opportunity for an energetic operator who thrives on pace, people leadership and delivering consistently high standards in a busy, customer-facing environment. About the Role As Head of Operations, you will be a senior on-site leader responsible for the overall operational experience across the destination. Working closely with the Centre Director and wider leadership team, you will lead operational teams, elevate service delivery, improve accountability and ensure the centre consistently looks and performs at its best. You will oversee areas including security, cleaning, duty management, customer environment, operational readiness, stakeholder relationships and peak trading delivery. This is a highly visible, fast-paced and suited to someone who enjoys being present, leading teams and driving action - not for someone who is happy behind a desk! We’re Looking for Someone Who: • Has proven leadership experience across large-scale, customer-facing operations, • Brings strong operational oversight rather than purely technical or facilities management expertise, • Understands how to lead teams, raise standards and create accountability, • Has pace, energy and the confidence to make decisions quickly, • Is passionate about customer experience and presentation standards, • Communicates confidently with retailers, partners and stakeholders, • Ideally comes from a retail, shopping centre, hospitality or similar high-footfall environment Why Join Lakeside Shopping Centre? • Opportunity to join one of the UK’s best-known retail destinations, • Senior leadership role with genuine visibility and influence, • Chance to make an immediate impact on a flagship asset, • Join during a period of continued momentum and investment, • Excellent long-term career platform within a leading business Sound Interesting? If you have the leadership presence, commercial mindset and operational drive to help shape the future of Lakeside Shopping Centre, we’d love to hear from you. Apply now or email to learn more.

Residential Team Leader (Children’s Home)\nIlford, East London\nAre you passionate about making a positive difference in the lives of children and young people?\nWe are seeking experienced and motivated Team Leaders to join our Children’s Residential Home in Ilford. This is a rewarding opportunity to lead a team of Support Workers, champion high‑quality care, and directly influence positive outcomes for children and young people.\nSalary: £14.00 - 15.00 per hour (paid monthly)\nWorking Hours: Shift based role operating on a rolling rota (Mon - Sun)\nDay shifts: (8:00am - 8:30pm)\nWaking Night shifts: (8:00pm - 8:30am)\nFlexibility throughout the week is essential\nPersonal Specification:\nEssential:\n * Minimum 6+ months experience in a childcare or residential setting\n * Ability to act as an advocate for young people\n * Strong communication skills (written and verbal)\n * Confidence in leading a team during shifts and modelling best practice\n * Ability to make informed, safe decisions in line with policies and risk assessment\nDesirable:\n * Level 4 Diploma in Residential Childcare (or equivalent)\n * Previous experience supervising staff or leading shifts\n * High level of professional integrity, reliability, and accountability\nYour role:\nAs a Team Leader you will play a key role in ensuring the home runs smoothly & safely. Your duties will include:\nLeadership:\n * Leading shifts and providing clear direction to Support Workers\n * Ensuring consistent, high‑quality care is delivered at all times\n * Supporting staff with guidance, coaching, and positive role‑modelling\n * Allocating tasks, monitoring performance, and promoting teamwork-quality care\nYoung People Care Practice:\n * Acting as a key worker and building positive, trusting relationships\n * Supporting young people in their daily routines, education, and independence\n * Promoting positive behaviour and emotional wellbeing\n * Making safe, informed decisions during incidents or challenging situations\nSafeguarding:\n * Ensuring safeguarding procedures are followed at all times\n * Maintaining accurate, timely records and completing key administrative duties\n * Contributing to care planning and supporting young people toward independence\n * Working collaboratively with social workers, families, and external professionals\nHouse Management:\n * Helping maintain a clean, safe, and well‑organised home environment\n * Sharing household tasks and ensuring the property is well cared for\n * Overseeing resources, reporting maintenance issues, and supporting daily operations\nWhy Join Us?\n * Be part of a supportive, dedicated leadership team\n * Make a meaningful and lasting difference in young people’s lives\n * Access opportunities for training, development, and career progression\n * Work in an environment where your contribution is valued\n * Benefit from a structured rota that supports work life balance\nInterviews will be held at our Head Office in South Woodford\nThis job description is subject to regular review and is not an exhuastive list. Day-to-day duties may vary

In this role, you will lead a team of approximately 80 employees, focusing on service excellence and operational efficiency in field service delivery. The ideal candidate will possess a strong background in field service management and leadership capabilities. A competitive salary and company car ar

Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a reg

A construction firm based in Brentwood is seeking an Operations Manager to oversee multiple London-based contracts. The ideal candidate will have significant experience in construction management with a budget responsibility of GBP 30M/year. This is a full-time position with opportunities for profes

Role Overview The Cruise Product Operations Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Product Delivery Manager Role Overview The Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Senior Sous Chef Basic £37,750 - £39,750 PLUS TRONC approx £7,000 - £8,0000 On Target Earnings £45,500 - £ 47,500 * (Including TRONC) 48 Hour Contract At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our kitchen team as a Senior Sous Chef We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. What we offer: Bespoke training and development through our Stepping Stones programme Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity & Paternity leave Up to £1,500 Referral Bonus 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends A birthday gift and Long Service Recognition Discounts on hundreds of retailers and experiences via Reward Gateway Cycle to Work Scheme About You: Have passion and a proven track record in running service from the line, fresh food cuisine and delivering training and support to chefs Able to work on and run any sections in the kitchen team, demonstrate leadership skills and assist the head chef 3-4 years experience in a Senior Sous Chef role or similar, with exposure to branded operations and financial aspects of running a kitchen Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/ Concept at the Publican Awards 2025 At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life. *TRONC, calculated from the expected 6 months' average. Call: +447976 787953 Email: Cameron Johnson Recruitment and Training Manager at Heartwood Collection TPBN1_UKCT

Premier Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Safety, Health and Environment Manager to join their team. This is an exciting, full-time and permanent role. Salary: £55,000-£65,000.00 per annum Car allowance: £5,280.00 per annum Bonus: Company's non-contractual discretionary performance related annual bonus. Target amount 5% upon successful completion of a 6-month probationary period. Purpose of job: The role of Safety, Health and Environment (SHE) Manager will be responsible for the aspects of the company listed in responsibilities, ensuring that each element is well managed, understood and reported both within the organisation and to outside interested parties. Key areas of responsibility: Whilst each manager maintains accountability for safety within their specific area of responsibility the SHE Manager will keep abreast of legislation, auditing of safety systems and general risk management and support others in compliance. H&S reporting is a large task that needs to be led by a suitably qualified and impartial person to allow departmental managers to focus on day-to-day issues and developments of teams and processes: Ensure all regulations are complied with through robust safety management systems e.g., PUWER, Working at Height, Confined space, Legionella, DSEAR, Fire safety, Pressure Vessels, Manual Handling etc. Main point of contact for regulatory authorities, HSE, Fire Authority etc. Ensure all Staff including self are trained to meet all HSE requirements. Run H&S Meetings for Company and individual site, ensuring all actions are completed. Own Risk Assessment programme and carry out risk assessments with assistance from site staff. Ensure that all accidents, incidents, serious near misses and hazards are duly investigated and the appropriate corrective actions implemented. Co-ordinate Accident reporting and any liaison with regulatory authorities. Ensure that all RIDDORs are reported to the HSE where required. Ensure Insurance company requirements are complied with including Written Scheme and be main point of contact for H&S related compliance. Audit safety management systems to ensure compliance in all areas of the business, ensuring and assisting with completion of all remedial actions. Liaise with Managers in Operations and Head office functional areas to ensure their compliance with H&S requirements Assist staff in all areas with regular review of Safe Working Practices Support the delivery of safety related capital projects as required.Person specification and experience: Commercially aware of Manufacturing background FMCG or similar Experience in the food manufacturing industry, or demonstrable experience of managing similar risks (e.g. PUWER, DSEAR, COSHH, Manual Handling etc.) NEBOSH Diploma, preferably with membership of a relevant professional body (e.g. IOSH/IEMA). Ideally chartered status or working towards. 5 years + in a safety management role or role which carried responsibility for SHE at a senior level. Good team player and can demonstrate why this should be important for a role such as this. Capability to communicate at all levels Proficient in the use of Microsoft Excel, Word and Power-point. Flexible in terms of hours to be worked to ensure that the role can influence and lead a safety culture across a 24/7 operational site. A good depth of knowledge across the key elements of safety legislation covering the main hazards on site. A pragmatic yet structured approach to day-to-day leadership on SHE matters but a desire and ability to improve systems and ensure best practice amongst individuals. A knowledge of environmental improvements and the commercial aspect around this such ESOS/CCL Experience and understanding of Sustainability targets such as Net Zero/Waste Reporting Experience of developing and maintaining Safety Management Systems and Environmental Management Systems in line with the ISO45001 and ISO14001 frameworks respectively. Experience of working with external authorities / bodies such as the HSE, EHO, etc. Experience with training and mentoring others. Knowledge and experience in environmental permitting would be advantageous.If you are interested please apply or contact Tom Kurczab at Premier Recruitment Group. INDTKJOBS

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Senior Process Engineer | COMAH | West Thurrock I’m supporting a large, established, market-leading organisation with a strong UK presence and multiple operational sites. This is a business with deep-rooted expertise, long tenure across its workforce, and a new wave of high-calibre talent driving things forward. It’s a fast-paced, highly innovative environment and they’re now looking to appoint a Senior Process Engineer to play a key role in their next phase of growth. The Opportunity This is a genuinely high-impact, senior level position. You won’t just be supporting process engineering activities - you’ll be leading, shaping, and setting the standard for how process engineering is delivered across the business. The organisation is already strong technically and commercially, but this role has a clear mandate: • Bring structure, consistency, and process engineering excellence Some of the key responsibilities will include: • Leading the development and standardisation of process engineering practices across multiple sites, • Owning and elevating process documentation, ensuring P&IDs and core engineering data are accurate, controlled, and fit for scale, • Acting as the technical authority for process engineering decisions, • Driving improvements that allow the business to scale operations, increase capacity, and operate more efficiently This is about moving from good engineering… to best-in-class engineering. The successful candidate for the Senior Process Engineer will have the following background: • Chartered Engineer (CEng) is essential and a relevant Degree Qualification., • Strong experience within COMAH / high-hazard process environments, • Background spanning process design, plant support / troubleshooting & project delivery., • Deep understanding of PFDs / P&IDs (and how to manage them properly at scale) as well as process safety (HAZOP, LOPA, MOC), • Someone comfortable leading from the front - setting direction, influencing stakeholders, and embedding change across multiple sites Why This Role? This isn’t a “steady-state” role. The business is ambitious, growing, and already performing well - but they recognise the need for stronger process engineering leadership and governance to unlock the next level. In this role, you will: • Shape how process engineering is done across the organisation, • Create a framework and standard that others follow, • Leave a lasting impact on safety, efficiency, and scalability If you’re a senior-level Process Engineer who wants to step into a role where you can genuinely lead, influence, and build something, this is well worth a conversation! A full job description and person specification can be provided upon application. Keywords: Senior Process Engineer, Head of Process Engineering, Process Engineering Manager, Lead Process Engineer, Process Engineer, COMAH