29 Best customer support Jobs in Hornchurch (February 2025)

Job Overview: We are seeking a detail-oriented and motivated Sales Administrator to join our dynamic sales team. The ideal candidate will support our sales operations by providing administrative assistance, maintaining customer relationships, and ensuring the sales process runs smoothly. If you are organized, proactive, and passionate about driving sales success, we would love to meet you! Key Responsibilities: - Provide administrative support to the sales team, including managing schedules, preparing reports, and handling correspondence. - Maintain and update customer databases and CRM systems with accurate information. - Assist in the preparation of sales proposals, contracts, and presentations. - Coordinate sales meetings and events, including scheduling, logistics, and materials preparation. - Process sales orders and track order fulfillment to ensure timely delivery. - Communicate with customers to address inquiries, resolve issues, and provide product information. - Monitor sales performance metrics and generate reports for management. - Collaborate with other departments, such as marketing and finance, to support sales initiatives. - Assist in maintaining sales materials and product inventory.

No experience

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TM UK TRADING LTD Birmingham Branch

Applicant will be responsible for generating sales of new and pre-owned vehicles by engaging with customers, understanding their needs, and providing expert advice on available options. Understand customer needs and deliver tailored solutions from our existing/incoming stock range Provide customers with detailed quotations and cost calculations. Offer advice on vehicle features, specifications, and benefits to guide customers in their purchasing decisions Inform customers of additional services we offer including finance, insurance, accessories and service plans Negotiate terms of sales, part exchanges and close deals and Maintain customer records in the CRM system for follow-up and future sales opportunities Deal with after-sales queries and handle these with a customer-first approach Present finance options, add-ons, and service plans to create a complete buying experience. Deliver an outstanding customer service experience that builds loyalty and satisfaction. Meet and exceed sales targets in a supportive, fast-paced environment. Working closely with the Internal team to develop ways to boost the Car Sales.

Immediate start!

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TM UK TRADING LTD Birmingham Branch

Technical Representative

Conduct live demonstrations of vehicles, highlighting key technical features such as engine performance, infotainment systems, safety technologies, connectivity features and discuss customer requirements and advises them on the capabilities and limitations of the goods. Will maintain records and accounts of sales made and handles customer complaints. Support the sales team by providing technical knowledge during customer consultations, particularly when customers ask detailed technical questions about engines, transmissions, or advanced technologies like hybrid or electric vehicles. Address purchase technical concerns or queries from customers. Offer guidance on scheduled maintenance, warranties, and vehicle care. Continuously stays updated with knowledge of the automotive industry, including new vehicle models to ensure customers receive the accurate advice.

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