Head of customer service jobs in Carshalton - Page 2Create job alerts

Umbrella) - (£28 PAYE exclusive) Initial 3-month contract 36 hours per week | 5 days on site We are seeking an experienced and inspirational Head of Curriculum & Quality (SEND) to lead and manage a high-performing team of teachers and support staff within a well-established SEND provision. K

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Reporting directly to the CEO, the Head of Service Delivery will be responsible for the strategic

Our client, Brent Council, is looking for a Head of Service for their Quality & Improvement team. Office-based 2 or 3 times a week - full-time in the event of a CQC inspection. Will be supervising a small team of up to 5 direct reports.

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Service Charges, Rent & Income – Norfolk Salary: £65,000 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service C

Understanding CQC processes and requirements essential Office-based 2 or 3 times a week - full-time in the event of a CQC inspection Must be immediately available Practice Development Needs, Principal Social Work and Transformation Team and Performance Team Will be supervising a small team of up to

Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast). P&L ownership, driving service & repair excellence across a large and complex service portfolio.

We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building

Head of Product / Head of Digital Product / Senior Product Manager / Product Lead / Lead Product Manager. We've partnered with a well known brand who are looking for a Head of Product / Senior Product Manager to drive the delivery of a enterprise-wide transactional communications platform. This plat

Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time. Head of Service Operations (London & Southeast) . P&L ownership, driving serv

Additional family cover can be arranged at a cost Employee Assistance Program What You’ll Do Prospect and develop new potential client relationships to gain new business Analyse customer needs and present UPS solutions/services. Prepare bids/Customised pricing Retain and grow the existin

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. Minimum 5 years’ experience leading Customer Success or Customer Support tea

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

A leading software company is seeking a Head of Customer Operations for the UK & Ireland. The candidate should have 5+ years of experience in customer operations and be comfortable with cross-functional collaboration. This senior role involves defining and executing strategies, leading customer supp

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for‑profits to support some of the most vulnerable members of our society. Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available).

Head of Customer Operations – UKI. This role offers significant influence across regional execution and global direction, with accountability for performance, people leadership, and customer outcomes. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or O

We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values. Your mission: deliver exceptional customer outcomes through flawless onboarding, proactive engagement, and seamless transition into service operations. Define and embed the Custome

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. We are committed to

An educational institution in Greater London is seeking a Deputy Head of Service for their SEND Advisory Team. The role offers professional development opportunities and the chance to make a significant impact every day. As a pivotal member, you will lead high-quality service delivery while managing

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Externally, you’ll manage senior client stakeholders — from Heads of Fund Management to operational users such as F

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Reporting to the Chief Customer Officer, you will lead the strategic development and delivery of a modern, high-performing income management service across all tenures. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisatio

The successful applicant will be responsible for delivering high standards of customer service and engagement within the local community. East of England Cooperative is seeking a Customer Service Assistant (CSA) to join their team in Greater London.

Improving customer service performance through clear standards, feedback and service metrics. Experience leading and developing operational and/or customer service teams. This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a f

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated t

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. At Har

A local authority in the UK seeks a Head of Service / Registered Manager to lead Clare Lodge Secure Children's Home. Full benefits include generous leave and professional development opportunities.

Strong track record of leadership within children’s services and a senior level experience of successfully implementing large‑scale projects, experience of developing or implementing large‑scale service improvement or transformation programmes. Be fully responsible for all aspects of service d

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

Lead, inspire and develop a team of specialists, fostering a culture of integration, resilience, and professional excellence. Contribute to the development of the GCS profession, share best practice, mentor junior external affairs professionals across government, and represent DWP in GCS networks. E

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the delivery of training, support

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. This role leads teams, oversees appeals and complaints, monitors service quality, and collaborates with stakeholders. The position of

My global FinTech client, based in London, is looking for a permanent Head of Customer Success / Head of Client Support. We are looking for a Head of Customer Success to lead and grow a team of Client and Business Support Analysts, overseeing client engagement, onboarding, and ongoing support for tr

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. With strong understanding of digital customer journeys, segmentation, personalizatio

Head of Service – Learning Disabilities, Autism and Preparation for Adulthood at York Council. Deputise for the Assistant Director of Adult Social Care where required, maintaining efficient and effective service provision. Duty of the post holder to undertake an Enhanced – Adult Workforce Crimin

The Government Recruitment Service is seeking a strategic leader to transform digital communications and enhance external partnerships.

Purpose: Leading a team of Regional Sales Managers, the Head of Sales & Service is responsible for building and maintaining a motivated, high performing team across sales, service and operations. Company pension plan from start of employment, with employer contributions increasing after 5 and 10 yea

The Head of Customer Resolution is a senior position responsible for leading Peabody's regional resolution services, ensuring resident concerns, complaints, Member enquiries and executive correspondence are resolved fairly, consistently and in full alignment with statutory and regulatory obligations

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks,

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits