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  • Business Development Manager
    Business Development Manager
    2 days ago
    £38640–£39000 yearly
    Full-time
    Hounslow

    Job Description - The Business Development Manager is responsible for driving the strategic growth of Noorani Travel Ltd by identifying new business opportunities, expanding the client base, and strengthening long-term commercial relationships. - The role requires advanced planning, coordination, and delivery skills to ensure business objectives are achieved while maintaining Noorani Travel Ltd’s superior standards of service delivery and commitment to customer satisfaction. - Develop and implement structured business development strategies aligned with company growth objectives. - Identify and evaluate new markets, customer segments, and service opportunities within the travel sector. - Apply project management principles to plan, monitor, and deliver business growth initiatives within agreed timelines and budgets. - Build, manage, and maintain strong relationships with individual and corporate clients across the UK. - Act as a key point of contact for high-value clients, ensuring service commitments are delivered accurately and professionally. - Negotiate commercial terms and service arrangements in line with company policies and customer needs. - Generate and convert new business leads through referrals, networking, and targeted outreach. - Monitor sales performance, prepare forecasts, and contribute to revenue planning. - Support the development of long-term client relationships to ensure repeat business and referrals. - Work closely with travel agents and operational teams to ensure client requirements are clearly communicated and delivered. - Coordinate multiple projects simultaneously, ensuring efficient resource allocation and service quality. - Support internal process improvements to enhance service delivery and operational efficiency. - Ensure all business development activities comply with relevant UK travel regulations and internal procedures. - Maintain accurate records of client engagements, agreements, and business development activities. - Represent Noorani Travel Ltd professionally at meetings, industry events, and networking functions.

    No experience
    Easy apply
  • Sales account managers
    Sales account managers
    17 days ago
    £53000–£57000 yearly
    Full-time
    Molesey

    Company Overview: Silk Road Oasis Limited is a UK-registered private company based in East Molesey, Surrey. We operate as a flexible service provider, committed to delivering high-quality, bespoke support to our clients. Our mission is to assist businesses and individuals by offering tailored business services, consultancy, project coordination, and client-focused support. We pride ourselves on being adaptive, responsive, and client-centered, dedicated to understanding each client’s unique needs and delivering solutions that help them succeed. As we look ahead, we are eager to grow our footprint and build long-term partnerships with clients who value trust, reliability, and personalised service. We are now seeking commercially minded Sales account managers to join us, individuals who share our values, enjoy building relationships, and are motivated to drive growth by expanding our client base and delivering value-driven services. Key Responsibilities: Launch, promote, and distribute new products across the assigned territory by coordinating introductions, engaging potential buyers, and ensuring strong initial market visibility to support early adoption and sales performance. Review and analyse sales performance data to assess product demand, identify trends, evaluate effectiveness of sales activities, and recommend improvements to strengthen overall market penetration and revenue growth. Negotiate and manage logistics arrangements with suppliers, distributors, and partners to ensure timely, accurate, and cost-efficient delivery of products while maintaining smooth operational flow. Maintain close relationships with existing customers by providing regular support, addressing enquiries, understanding business needs, and ensuring high service satisfaction to foster loyalty and repeat business. Identify and develop new customer leads by conducting outreach, presenting product offerings, understanding client requirements, and recommending suitable solutions to expand the customer base and strengthen market presence. We Offer: Competitive salary of £53,000–£57,000, reflecting the seniority of the role. Join a flexible, growth-focused company where your contributions make a real impact. Surrey location (East Molesey), ideal for those seeking work–life balance. Supportive and collaborative environment that values flexibility and initiative.

    Immediate start!
    No experience
    Easy apply
  • Credit Controller
    Credit Controller
    20 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
    Easy apply
  • Cleaner
    Cleaner
    2 months ago
    £11–£15.5 hourly
    Full-time
    London

    Cunningham Cleaning Group is a trusted provider of professional cleaning services across residential and commercial properties. We pride ourselves on delivering high-quality cleaning solutions with attention to detail, reliability, and customer satisfaction at the heart of everything we do. Position Overview We are seeking a motivated, reliable, and detail-oriented Cleaner to join our growing team. The successful candidate will be responsible for maintaining the cleanliness and presentation of residential homes and office spaces, ensuring a hygienic and welcoming environment for our clients. Key Responsibilities Residential Cleaning Tasks: • Perform general cleaning duties including dusting, vacuuming, mopping, and sweeping floors., • Clean kitchens including wiping down benches, appliances, and cupboard exteriors., • Clean windows, mirrors, and glass surfaces., • Report any maintenance or safety issues observed during cleaning., • Office & Commercial Cleaning Tasks:, • Clean and sanitise desks, meeting rooms, and communal areas., • Vacuum carpets, mop hard floors, and dust furniture and fixtures., • Sanitise high-touch surfaces such as door handles, phones, and light switches., • Ensure all areas are tidy, presentable, and meet company quality standards., • Skills & Requirements, • Previous cleaning experience (residential or commercial) preferred but not essential., • Strong attention to detail and pride in delivering high-quality work., • Ability to work independently and as part of a team., • Reliable, punctual, and professional at all times., • Good communication and time management skills., • Must be physically capable of performing cleaning duties (lifting, bending, standing for extended periods)., • Valid driver’s license and reliable transport preferred., • Police clearance or background check may be required., • What We Offer, • Competitive hourly pay rates., • Flexible working hours and shift options., • Supportive and friendly team environment., • Opportunities for growth and advancement within the company. If interested please send your CV to Donell@cunninghamcleaninggroup and ensure you have contact details on your CV.

    Easy apply

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