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  • Senior Bartender
    Senior Bartender
    18 hours ago
    £14–£16 hourly
    Full-time
    Chiswick, London

    The Hound in Chiswick are seeking a Senior Bartender to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. The Restaurant The third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The Position The right Senior Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

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  • Breakfast Chef
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    Breakfast Chef
    1 day ago
    £12–£14 hourly
    Full-time
    Brentford

    🍳 HIRING: Brunch Chef / Kitchen Staff Feather & Heart, Brentford 🍳 📍 Unit 4, Brentford Lock, High Street, TW8 8AQ 🕒 Full-Time | Early mornings & weekends required 💷 Competitive Pay, Based on Experience Feather & Heart is Brentford’s favourite café, known for our signature folded eggs, vibrant brunches, specialty coffee, and warm atmosphere. We’re looking for a Brunch Chef or experienced kitchen staff to lead our kitchen during busy service and help us keep growing! ⭐ What You’ll Do: Prepare and cook dishes from our popular brunch menu with care and consistency Manage daily kitchen operations, including stock control & ordering supplies Ensure excellent hygiene and food safety standards Keep the kitchen clean, organised, and running smoothly Work closely with our front-of-house team to deliver the best experience for guests Help shape a positive kitchen environment with teamwork and respect ✅ We’re Looking For: 1+ year experience in a brunch, café or breakfast kitchen Confidence in leading the kitchen and placing supplier orders Passion for quality food and eye for presentation Organised, calm under pressure, and reliable Early riser, weekend availability is a must ✨ Why Work With Us? Be part of a friendly, growing brand with a great local reputation Have autonomy in the kitchen and room to grow with us Work in a stylish café with a loyal customer base and good vibes Your ideas, skills and leadership will be valued 📩 Apply now to join Feather & Heart Brentford’s go-to brunch spot. Let’s cook something amazing together.

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  • Sushi and wok chef
    Sushi and wok chef
    2 days ago
    £32000–£35000 yearly
    Full-time
    Teddington

    Job Title: Sushi and wok chef Salary: £32,000 - £35,000 (depending on experience) Location: teddington We are looking for a passionate and experienced Pan Asian Chef to join our team. If you are a creative, motivated individual with a flair for innovative Asian cuisine and leadership, we want to hear from you! Responsibilities: • Oversee the daily operations of the kitchen, ensuring smooth and efficient service, • Own your kitchen – manage supplies, equipment, and minimise waste, • Liaise with hotel management about any unsafe equipment or safety incidents, • Adhere to safety procedures and ensure all kitchen staff follow them as well, • Ensure high-quality food is consistently prepared and presented on time, • Maintain impeccable cleanliness and meet UK food hygiene standards, aiming for 5-star Scores on the Doors, • Create menus and new dishes to keep the dining experience fresh and exciting, • Manage, train, and recruit your team of chefs, • Ensure food and labour costs are controlled and managed effectively What We Need from You: • Previous experience as sushi and wok in fine dining, • Skills for food cost calculations and labour management, • Ability to lead and inspire a kitchen brigade, • A creative mind always thinking of new ideas and passionate about delivering the best food, • Excellent communication skills and the ability to work collaboratively with the team, • A long-term commitment to growing within the business, • Full compliance with local food handling laws and standards In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process Interested? Join us and showcase your culinary talent while leading an exceptional kitchen team. Apply today and be part of a thriving dining experience!

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  • Credit Controller
    Credit Controller
    25 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Manager of Client Care
    Manager of Client Care
    25 days ago
    Full-time
    London

    WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

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  • Sous Chef
    Sous Chef
    30 days ago
    Full-time
    Richmond

    Location: The Greyhound Kew, Kew, London Start Date: Immediately Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub entering an exciting new chapter. Located in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with fresh energy. We're now looking for a passionate and skilled Sous Chef to join our kitchen team and help shape the culinary experience from the ground up. The Role: As Sous Chef at The Greyhound Kew, you’ll work closely with the Head Chef to deliver high-quality dishes and maintain an efficient, well-run kitchen. You’ll play a key role in menu development, kitchen management, and team leadership. This is a hands-on role perfect for someone who is confident, creative, and ready to be part of something new. Key Responsibilities: Support the Head Chef in the daily running of the kitchen Ensure all dishes are prepared and presented to a consistently high standard Help manage kitchen staff, rotas, and shift planning Maintain excellent hygiene and safety standards at all times Assist with stock control, ordering, and supplier management Contribute to menu development and seasonal specials Foster a positive, team-oriented working environment Requirements: Previous experience as a Sous Chef or strong Junior Sous Chef in a busy kitchen A genuine passion for great food and seasonal cooking Strong organisational and communication skills Understanding of kitchen operations, food safety, and compliance Ability to lead and motivate a team under pressure Must be local to Kew or surrounding areas Food hygiene certification preferred Why Join Us? Be part of an exciting pub transformation from the ground up Supportive team and approachable leadership Competitive salary and opportunities for progression A friendly, professional, and dynamic working environment

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  • Chef crepier
    Chef crepier
    1 month ago
    £40000–£50000 yearly
    Full-time
    London

    WE DO NOT OFFER VISA. PLEASE DON'T APPLY IN YOU DON'T HAVE A PREVIOUS EXPERIENCE IN A CREPERIE. After countless years with us, our amazing chef has decided to move on to new horizons. We are therefore looking for a new chef to take the lead in our kitchen. If you are looking for a new challenge, this might be the opportunity you’ve been waiting for! Location: La Petite Bretagne, 5 Beadon road, W6 0EA Contract : Full time Reports to : General Manager / Owner What you’ll do: • Prepare and cook authentic French crêpes and galettes., • Create seasonal specials and help refine our menu., • Keep food quality, presentation, and taste consistently excellent., • Order ingredients, manage inventory, and minimize waste., • Lead and train kitchen staff (3 members), ensuring teamwork and good communication., • Maintain cleanliness and food safety standards., • Work closely with management to ensure smooth daily service. What we’re looking for: • Experience as a crepier in a traditional French creperie., • Experience in recruitment and training., • Strong skills in French crêpe-making and a love for French cuisine., • A team player with a positive attitude and leadership qualities., • Good organizational and time management skills., • Ability to cope with stress in a busy environment., • Attention to detail and pride in your work., • Food safety certification (or willingness to obtain one)., • Ability to speak French is a plus. What’s in it for you: • Gross salary of £30,000., • Service charge (around £1,000 per month)., • Bonus on sales (on average £600 per month)., • On average a monthly net salary around £3,400., • Free meal on shift., • You are responsible for the kitchen rota so you decide when you work (5 shifts per week)., • Kitchen closes at 21h30 so no Uber at 2am! If you love the idea of making people happy through food — and you can flip a perfect crêpe — we’d love to hear from you!

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  • Marketing & Business Development Executive
    Marketing & Business Development Executive
    1 month ago
    £24000–£36000 yearly
    Full-time
    London

    Marketing & Business Development Executive (Full-time / Part-time options available) ABOUT US IDEA Design Hub CIC (IDEA) is a UK-based social enterprise originally founded in Hong Kong in 2009. Since expanding to London in 2021, IDEA has continued its mission to inspire learning and innovation through design, empowering children and young people to think creatively, collaborate effectively, and shape a more empathetic world. OUR VISION At IDEA, we believe that Design Thinking, Creativity, and Empathy are essential tools for building a better future. Our name reflects our philosophy "Involve in Design, Empower with Action" as we nurture children’s ability to learn through making, exploring, and meaningful collaboration. We strive to make creative education accessible to all, helping young people discover confidence, imagination, and problem-solving through art, architecture, and design. OUR PROGRAMMES Since 2009, IDEA has delivered a wide range of creative, hands-on learning programmes across the UK, Hong Kong, Cambodia, India, and Nepal, engaging children from diverse backgrounds through innovative and inclusive design-based learning. Our programmes include: • After-school Clubs – Little Architect, Little Fashion Designer, Comic, Manga & Anime Drawing, Digital Art & Video Game Clubs, • Community Design Projects – Outdoor Learning Space Design, Age-friendly and Sensory Garden Design for SEND, • Holiday, Activities and Food (HAF) Programmes, • School Building Project, • Public Furniture Design & Build Events, • Creative Training Workshops OUR RECOGNITIONS & PARTNERS IDEA collaborates with a global network of schools, cultural institutions, and community partners to create meaningful learning experiences for children and young people. In 2015, IDEA was honoured by UN Volunteers as one of the Five Hundred Stories, recognising our impact in advancing the Millennium Development Goals (MDGs) through volunteering and education. London • Department of Education, Borough of Bromley, • Shepherds Bush Library, Borough of Hammersmith & Fulham, • Lyric Hammersmith Theatre, • Partnerships with 25+ Primary Schools including:, • Hammersmith & Fulham: Greenside Primary School, Kenmont Primary School, St John XXIII Catholic Primary School, The Good Shepherd Catholic Primary School and Holy Cross RC Primary School, • Richmond upon Thames: St John the Baptist Junior School, • Kingston upon Thames: St Agatha’s Catholic Primary School, • Westminster: Gateway Academy, • Haringey: Eden Primary School Hong Kong • Ying Wa College, • Caritas Wong Tai Sin Centre, • Youth Outreach Hong Kong, • The Hong Kong Institute of Architects Cambodia • Cambodian Children’s Advocacy Foundation, • National Technical Training Institute India • Kalki Welfare Society, • Allam’s Creative Nepal • Future Village Nepal THE ROLE We are seeking a highly motivated and strategic Marketing and Business Development Executive to join our expanding team in London. This is an exciting opportunity for a proactive, relationship-driven individual who thrives in a creative, purpose-led environment. You will lead efforts to grow IDEA’s reach and partnerships, connecting with schools, local authorities, and community organisations, while driving business development, outreach, and engagement initiatives that strengthen IDEA’s mission and impact. The role combines strategic thinking with hands-on relationship building, ideal for someone who is passionate about education, design, and social innovation. KEY RESPONSIBILITIES • Identify and pursue new business and partnership opportunities across education, community, and creative sectors., • Build and nurture long-term relationships with schools, cultural institutions, and local authorities., • Develop tailored proposals and partnership models that align with client and community needs., • Conduct market research and competitor analysis to identify trends and opportunities., • Collaborate with the marketing and creative teams to design campaigns that promote IDEA’s programmes and social mission., • Represent IDEA at events, meetings, and presentations with confidence and professionalism., • Negotiate partnership agreements and manage the business development pipeline using Salesforce or equivalent CRM tools., • Provide insights and feedback to the management team to inform growth strategy and programme development. ESSENTIAL SKILLS & EXPERIENCE • Proven experience in business development, partnerships, or sales, ideally within education, creative industries, or community organisations., • Excellent communication, presentation, and networking skills., • Strong organisational and time management abilities., • Ability to work independently, take initiative, and deliver against targets., • Proficiency in Salesforce or similar CRM systems., • Degree in Marketing, Business Administration, or related discipline., • Minimum 2 years’ experience in a business development or client-facing role. DESIRABLE ATTRIBUTES • Experience in art, design, or creative education., • Understanding of social enterprise models and community engagement approaches., • Knowledge of the London education and cultural landscape., • Enthusiasm for design thinking and innovation in learning. PERSONAL QUALITIES • Empathetic and perceptive, with a genuine passion for people and creative learning., • Professional, articulate, and engaging communicator., • Creative problem-solver who enjoys developing new ideas and partnerships., • Adaptable, resilient, and energised by challenges., • Collaborative team player with an entrepreneurial mindset. WHAT WE OFFER • A chance to join a purpose-driven organisation making a measurable social impact., • Opportunities to shape IDEA’s growth and partnerships strategy., • Supportive, creative, and collaborative working culture., • Flexible working arrangements., • Continuous professional development and creative freedom., • Job Types: Full-time, Part-time Experience: Business development: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

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  • Chef de Partie
    Chef de Partie
    2 months ago
    £13.5–£14.5 hourly
    Full-time
    Ealing Broadway, Ealing

    Chef de Partie – Remoli Ealing Location: Ealing Broadway, London Uk Position: Full-Time Salary: £13.50 – £14.50 per hour (depending on experience) Start Date: Immediate About Us Remoli is a family-run Italian restaurant group with six successful locations across London. We are passionate about bringing the true flavours of Italy to our guests through fresh pasta, homemade sauces, and authentic Italian pizza. All our fresh pasta and sauces are made daily in our central production kitchen, ensuring top quality and consistency across all branches. Each of our restaurants, including Ealing, focuses on creating a friendly, welcoming environment where both our guests and our team feel like part of the Remoli family. The Role We are looking for an experienced and motivated Chef de Partie to join our kitchen team at Remoli Ealing. You will be responsible for managing your section, maintaining high food quality, and ensuring every dish meets our company standards. Key Responsibilities Prepare and cook dishes according to Remoli’s recipes and standards Maintain excellent food quality, taste, and presentation at all times Support the Head Chef and Sous Chef during busy services Organise and manage your section efficiently (mise en place, cleaning, and prep) Follow all food safety and hygiene procedures correctly Check and control stock levels, ensuring proper rotation (FIFO) Work as part of a positive and supportive kitchen team What We’re Looking For Previous experience as a Chef de Partie or a strong Commis Chef ready to step up Passion for Italian food, pasta, and pizza Ability to work well under pressure and maintain attention to detail A strong team player with a positive attitude Right to work in the UK Why Join Remoli Be part of a growing family business with opportunities to progress Work with fresh, high-quality ingredients from our production kitchen Supportive, friendly environment with strong team culture Staff meals, discounts, and performance incentives Real career growth opportunities within a successful restaurant group

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  • Store Manager
    Store Manager
    2 months ago
    £30000–£60000 yearly
    Full-time
    London

    Job Summary We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts. The ideal candidate will have proven experience in retail management, a passion for high-quality products, and the ability to motivate and guide a team to deliver an exceptional customer experience in a boutique environment. Responsibilities • Oversee daily store operations to ensure smooth and efficient performance., • Lead, train, and motivate the sales team to achieve individual and store sales targets., • Maintain the store’s visual and operational standards in line with the brand’s luxury concept., • Ensure excellent customer service by setting high standards and leading by example., • Monitor sales performance, analyse results, and implement strategies to maximise profitability., • Manage inventory, stock levels, and product displays effectively., • Handle customer feedback and resolve issues promptly and professionally., • Coordinate with management and suppliers to ensure timely product replenishment and promotions., • Prepare reports on sales, staff performance, and operational needs. Requirements / Skills • Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector., • Strong leadership and team management skills., • Fluent in spoken English (required)., • Excellent communication and interpersonal skills., • Strong focus on customer satisfaction and long-term client relationships., • Organised, detail-oriented, and able to multitask effectively., • Non-smoker., • Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude. Work Location Westfield Shopping Centre - Shepherd's Bush

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