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Partner - Private Client - Bridgend - 8+ Years PQE Location: Bridgend (Hybrid working) Type of Role: Permanent, Full-time Salary: £70,000 to £90,000 A forward thinking and award winning regional law firm is seeking an ambitious and commercially minded Private Client Partner to lead and grow its Wills, Probate & Private Client offering in Bridgend. This is an excellent opportunity for an experienced lawyer who is passionate about developing a thriving regional practice and establishing a strong presence within the local community. You'll be responsible for expanding the Private Client offering across Bridgend while managing a high quality caseload. Your work will include: • Identifying and developing new sources of work across Bridgend, • Working with the Head of Private Client to deliver a regional growth strategy, • Building strong relationships with clients, introducers and professional contacts, • Acting as a visible ambassador for the firm through networking and community engagement, • Managing a varied caseload including wills, probate, estate administration, trusts, LPAs, Court of Protection matters and estate planning, • Maintaining a strong personal fee earning contribution, • Recruiting, mentoring and developing colleagues as the team grows, • Supervising junior lawyers and support staff, • Ensuring compliance with SRA requirements and firm procedures, • Managing time recording, performance reviews and management information, • Collaborating with colleagues across all practice areas to maximise cross referral opportunities, • Delivering exceptional client care and maintaining the highest professional standards, • Working confidently with the firm's Case Management System and embracing technology, • Qualified Solicitor or Chartered Legal Executive with 8+ years' PQE, • Broad experience across wills, probate, estate administration, trusts, IHT planning, LPAs and Court of Protection work, • Proven ability to win new business and develop strong professional relationships, • Strong commercial awareness and entrepreneurial mindset, • Previous leadership or management experience, • Outstanding client relationship and business development skills, • Excellent communication, networking and interpersonal abilities, • Strong organisational and case management skills, • High levels of professionalism, integrity and commercial judgement, • Competitive salary, • Minimum 25 days' annual leave plus Bank Holidays, • Additional personal day, birthday leave and discretionary Christmas leave, • Annual leave purchase scheme, • Gym membership discounts, • Career development and progression opportunities, • Milestone recognition, • Networking, corporate and charity events, • Refer a friend scheme, • Discounted childcare At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, disability, culture or anything other personal characteristic. We champion and celebrate diversity in the workplace. Where a level of experience is indicated, please note that this is only a guideline. #J-18808-Ljbffr

Robert Half Talent Solutions are seeking a Financial Controller for a flourishing manufacturing organisation near Bridgend. Finance Controller Finance Controller | Manufacturing | Permanent | £75,000 plus bonus + Benefits Robert Half is delighted to be partnering with an established and successful manufacturing business to recruit a Finance Controller. This is a key, autonomous position reporting directly to the Head of Accounting, offering an excellent opportunity for an experienced finance professional to take ownership of financial reporting, controls, compliance and business performance. This is a challenging and varied role where no two days will be the same. You will play a central role in ensuring the integrity and accuracy of the company's financial information, while partnering with senior stakeholders to drive financial performance and continuous improvement. Experience within a complex manufacturing environment is essential. The Role As Finance Controller, you will lead the company's financial activities and oversee the controls, processes and reporting frameworks that underpin the Finance function. Key responsibilities will include: Leading the month-end management accounts process, ensuring group deadlines are met and all balance sheet accounts are fully reconciled. Preparing accurate P&L, balance sheet and cash flow reporting for management. Producing monthly board reports, providing insightful commentary on business performance. Leading the annual budgeting and forecasting process, coordinating timelines and challenging assumptions. Monitoring and analysing budget variances and identifying opportunities to improve financial performance. Acting as a trusted finance business partner to departmental heads, challenging costs and driving accountability. Developing, embedding and continuously improving financial policies, controls, processes and procedures. Identifying and leading finance systems and process improvements to increase efficiency and reporting quality. Managing purchase ledger and sales ledger activities, ensuring strong credit control and supplier payment processes. Driving working capital improvements, including challenging inventory levels across both sites. Overseeing cash flow and payments, reviewing forecasts and ensuring appropriate cash availability. Leading year-end audit activity and working closely with external auditors and tax advisers. Overseeing VAT, Plastic Tax, EPR, PAYE, P11D and Corporation Tax processes and ensuring all statutory obligations are met. Ensuring compliance with UK legislation and regulatory requirements. Working closely with the Group payroll team to ensure payroll accuracy and deadlines are achieved. Coaching, developing and supporting the Finance team to improve performance and capability. Providing financial leadership across the wider business and taking ownership of ad hoc finance projects. About You We are looking for a confident, commercially minded Finance Controller who can operate autonomously while building strong relationships across the business. You will ideally bring: A professional accountancy qualification (ACA, ACCA or CIMA) or significant relevant experience. Proven experience of management accounts, monthly P&L reporting, cash flow management, budgeting and forecasting. Previous experience managing or coordinating external audit processes. Essential experience within a manufacturing environment. Strong knowledge of financial controls, policies and compliance frameworks. A continuous improvement mindset, with the ability to challenge existing processes and identify practical improvements. Strong analytical and data-handling skills, with confidence using financial systems and Excel. Advanced Excel skills, including PivotTables and VLOOKUPs; experience with macros would be advantageous. Strong leadership and people-management skills, with a coaching-led approach. Excellent communication and stakeholder-management skills, with the confidence to challenge and influence senior colleagues. Excellent attention to detail and the ability to work accurately under pressure and to tight deadlines. A proactive, hands-on approach with the ability to work independently and collaboratively. Why Join? This is a fantastic opportunity for an experienced finance professional to take a high-impact role within an established manufacturing business, working closely with senior leadership and having genuine influence over financial performance, controls and continuous improvement. If you're an experienced Finance Controller looking for your next challenge and have a strong manufacturing background, we'd love to hear from you. Apply now to find out more. #FinanceController #FinancialController #FinanceJobs #AccountingJobs #Manufacturing #ManufacturingJobs #ManagementAccounts #FinanceLeadership #ACA #ACCA #CIMA #RobertHalf Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. TPBN1_UKTJ

Job Title: Digital Marketing & Content Executive Location: Pencoed, Bridgend - Office Based Salary: £30,000 - £35,000 per annum Job Type: Permanent, Full-time - Monday to Friday, 8:30am to 5pm About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a creative and capable Digital Marketing & Content Executive to help bring the Flotek brand to life across every channel. This is a hands-on role for someone who combines strong design skills with a real understanding of social media and digital content. You'll turn marketing plans, campaigns and ideas into engaging creative work, producing everything from social media graphics and sales collateral to photography, video and email campaigns. You'll work closely with our Head of Marketing and wider team to plan and deliver content that builds the Flotek brand, showcases our people and expertise, supports our campaigns and helps generate new business opportunities. We're looking for someone who can take a brief, develop the creative idea and see it through to execution. You'll need a sharp eye for design, strong attention to detail and the confidence to manage multiple projects in a fast-moving business. Working hours are Monday to Friday, 8:30am to 5pm, in the office. Day-to-day activities include: Designing engaging content for social media, email campaigns, presentations, sales collateral, digital advertising and internal communications Planning, creating and scheduling social media content across Flotek's channels Developing creative ideas that support marketing campaigns, product launches, company news, events and recruitment Producing on-brand graphics, templates and marketing materials for teams across the business Capturing high-quality photography and video content featuring our people, partners, events and projects Editing short-form video content for social media, campaigns, case studies and internal communications Writing and adapting clear, engaging copy for social media, emails and other digital content Building and sending email campaigns, ideally using Mailchimp or a similar platform. Updating website pages and content (using Webflow) Helping maintain a consistent and recognisable Flotek brand across every touchpoint Managing the content calendar and ensuring agreed activity is produced, approved and published on time Monitoring social media and campaign performance to understand what's working and improve future content Working with colleagues across the business to uncover stories, results and ideas worth sharingAbout you: Proven experience in a digital marketing, content or creative role A strong portfolio demonstrating high-quality graphic design across digital and printed formats Good working knowledge of Adobe Creative Cloud/Canva, or comparable professional design software Experience planning, creating and publishing content across LinkedIn, Facebook, Instagram and other relevant social platforms A strong understanding of how content should be adapted for different audiences, channels and formats The ability to work confidently from an initial brief through to finished creative work. Familiarity with Ai tools and platforms for content creation, design, video editing or marketing workflows would be an advantage Strong written communication skills and a good eye for detail Excellent organisation, with the ability to manage several deadlines and projects at once A collaborative approach and the confidence to work with people across all levels of the business Experience capturing and editing photography and video is highly desirable Experience using Mailchimp and Webflow would be an advantage Experience within technology, B2B marketing or a fast-growing business would be useful, but isn't essentialBenefits: Inclusive EMI Share Equity Scheme: own a slice of the Purple Pie Birthday day off Additional day off for personal life milestones, such as weddings, moving house, a child's first day at school or religious holidays Give Back Day for supporting a charity of your choice Perkbox discounts across shopping, gyms, restaurants and more Regular social events and team-building opportunities Opportunities for professional development and career progressionDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Social Media Executive, Digital Marketing Analyst, Digital Marketing Executive, Content Creator, Digital Content Executive, Marketing Coordinator, Graphic Designer, Multimedia Content Producer, Digital Marketing Specialist, Brand Content Specialist, Social Media & Content Coordinator, Web and Content Executive, Online Content Creator may also be considered for this role

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team cultureSpecialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentationTechnical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolutionMaintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accuratelyService Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performanceKPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partnersCustomer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service deliveryWhat We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence.Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development OpportunitiesDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role

Senior Operator Technician | Senior Operations Technician | Senior Production Operator Pencoed | Competitive Salary | Full-Time | Temporary | On-site Introduction Acorn by Synergie is recruiting experienced Senior Operator Technicians to join a client's Pencoed site. This role is key to managing the safe and efficient operation of machinery and equipment, requiring technical skills and knowledge of safety procedures. What We Offer Competitive salary. Temporary role with potential to become permanent. Supportive team environment with career development opportunities. Access to Employee Assistance Programme (EAP) and Acorn Rewards App. Key Duties Carry out testing and release of immunodiagnostic products in accordance with controlled procedures. Ensure HSE requirements are adhered to within the immediate work environment. Perform manufacturing operations following cGMP and GLP, recording any anomalous observations and empowered to halt processes if necessary. Provide first-level supervision to operational teams, ensuring adherence to production plans. Prepare SOPs and associated documents for existing procedures. Operate production equipment or carry out manual operations. Conduct routine quality control tests, interpret results, and recommend appropriate actions. Maintain operational environments and control charts, understanding SPC principles. Supervise contract maintenance staff and ensure production equipment maintenance schedules are met. Participate in quality improvement initiatives, shopfloor workflow planning, and new production setups. Maintain personal and team training records, supporting the annual appraisal and unit training plans. On occasion, deputise for senior members, make hiring recommendations, plan work, train employees, and review work quality. Requirements 5 GCSEs including Maths and a relevant Science or HTEC. Relevant operational experience; science background preferred. Laboratory or production line experience desirable. Ability to communicate effectively with all operational team members. Team player with awareness of section activities. Interested? If you're an experienced Senior Operator Technician, Senior Operations Technician or Senior Production Operator looking for a temporary opportunity in Pencoed, apply today or contact Ceri at Acorn by Synergie Head Office, Newport, for more details. Acorn by Synergie acts as an employment business for the supply of temporary workers

Site Manager – Temp to Perm Location: Nationwide – Initial projects in Porthcawl, South Wales Salary/Rate: £25.00 per hour via agency for the first 3 months Permanent Rate: £21.00 per hour after successful probation Contract: Temp to Perm Start Date: Mid-September 2026 Hours: 07:00–19:00 Interviews: Face-to-face interviews at Head Office during week commencing 07/09/2026 The Opportunity We are currently recruiting for 3 x high-calibre Site Managers to join a major nationwide refurbishment programme. The initial phase will involve 3 prototype caravan refurbishments in Porthcawl, South Wales, commencing in mid-September and running through to mid-October 2026. Following the successful completion of the prototype phase, the main programme will commence on 2nd November 2026, involving 250+ caravan refurbishments across 27 sites nationwide, with projects ranging from Scotland to Cornwall. This is an excellent opportunity for experienced Site Managers looking for a long-term Temp to Perm position with a strong pipeline of nationwide work. Key Responsibilities • Manage refurbishment projects from commencement through to completion., • Effectively manage and coordinate subcontractors on site., • Ensure works are completed safely, on time and to the required quality standards., • Liaise closely with Park Dean's management team and other project stakeholders., • Monitor site progress and ensure programme deadlines are achieved., • Maintain high standards of health and safety on site., • Coordinate site activities and resolve issues efficiently., • Provide clear communication and regular updates to management., • Be prepared to travel and work away from home as required., • Work occasional weekends where required by the programme. Candidate Requirements We are looking for Site Managers who are confident managing subcontractors and can work effectively alongside a client's management team. Candidates should have: • Strong Site Management experience, ideally within refurbishment, construction or a similar environment., • Proven experience managing subcontractors., • Excellent organisational and communication skills., • The ability to work independently and take ownership of site operations., • Flexibility to work nationwide and stay away from home., • Flexibility to work occasional weekends when required., • Own reliable transport. Required Qualifications SMSTS CSCS First Aid Pay & Benefits First 3 Months – Agency / Probation Period • £25.00 per hour, • Temp to Perm arrangement, • Working hours: 07:00–19:00, • Own transport and fuel required, • Car parking charges paid on production of receipts, • Nationwide travel and accommodation requirements Following Successful 3-Month Probation The client will employ the successful candidate directly at: • £21.00 per hour, • 28 days' holiday per calendar year, • Company van supplied, • Fuel card provided, • Accommodation paid when staying away from home Important Information The successful candidates must be willing to travel nationwide and work away from home, as the main programme will be delivered across approximately 27 sites from Scotland to Cornwall. The initial prototype projects will be based in Porthcawl, South Wales, before progressing onto the nationwide programme. Start: Mid-September to October 2026 Main Programme: 2nd November 2026 Interviews: Face-to-face at Head Office, week commencing 7th September 2026 If you are an experienced Site Manager looking for a secure Temp to Perm opportunity with nationwide work and an attractive long-term package, apply today

Position: Vehicle Technician Location: Bridgend Hours: Full-time, Monday to Friday (8:30am to 5:00pm) and Saturday mornings on a rota basis Salary: £27,000 to £38,000 OTE (On-Target Earnings) Key Responsibilities: Repair, service, and maintain various vehicles Diagnose faults and make improvements Work to MOT and manufacturer standards Ensure customer satisfaction and safety Mentor and coach apprenticesBenefits: 30 days annual leave (including bank holidays) with increases for longer service Birthday day off Contributory Pension Scheme Enhanced Maternity/Paternity/Adoption pay Manufacturer-specific and in-house training Comprehensive Tool Insurance at no cost Staff discounts on parts and servicing, plus a free MOT annually Life Assurance (after qualifying period) Staff Car Scheme (after qualifying period) Cycle to Work Scheme Employee Assistance Programme (24/7 helpline and Mental Health First Aiders) About the Company: The largest and most successful motor group in Wales with a long history of quality and customer service since 1945. This position offers a great blend of professional growth, competitive benefits, and a supportive work environment. If you’re passionate about vehicle maintenance and enjoy working in a collaborative setting, this could be a fantastic fit! If you are interested in the Vehicle Technician vacancy, Please apply here by clicking the link or contact Rachael on (phone number removed) or send over your CV to (url removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentation Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolution Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accurately Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performance KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partners Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service delivery What We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role. TPBN1_UKTJ

Head of Quality Gloucestershire Aerospace / Advanced Manufacturing Permanent The Role - Head of Quality We have a fantastic opportunity for a Senior Quality professional to join a rapidly scaling Aerospace engineering business in Gloucestershire as Head of Quality. Proven ability to lead audits and

Lead clinical governance and quality initiatives, overseeing safety, patient experience, and regulatory compliance for a private healthcare provider.

Head of Quality Improvement & Academic Standards. Experience of managing Higher Education quality processes either with an HEI or H. Person Specification for full list of criteria).

This is an exciting opportunity to join Refresco UK in a senior quality leadership role where you will take ownership of the Quality and Food Safety framework across our UK operations, ensuring the highest standards of product safety, authenticity, quality and compliance are embedded throughout the

This is an exciting opportunity for an accomplished radiography professional with a background in mobile diagnostic imaging to take on a leadership role focused on operational excellence, clinical quality, and service delivery. Strong knowledge of clinical governance, quality assurance, and regulato

Head of Operations - Home Based/London/Hybrid/Flexible. It's home-based unless you're within commutable distance of their London office, where the team gets together three days a week. Quality-check bookings, setting the bar for accuracy and tone.

The Role: Developing, implementing, and updating company compliance policies and procedures for product compliance Overseeing a team member to assist in the compliance department Conducting ethical audits of factories to ensure standards Liaising with factories to resolve noncompliance issues Develo

We are currently recruiting for a Warehouse Deputy Team Leader to be based at one of the client's main site across the UK in the North West of England. Previous experience of supervisory or exposure to of supervisory led duties in a warehouse setting. Cover for warehouse team leader in times of abse

As a Team Leader, you'll play a pivotal role in shaping the quality of care within the home, leading by example, developing colleagues and ensuring children receive the outstanding support they deserve every day. It's an opportunity to shape the lives of children, influence the development of your t

Strong people leadership skills, with a track record of developing managers and building capable, accountable teams. The credibility and practical understanding to lead effectively from the factory floor, combined with the strategic capability to operate as a member of the SLT. Has the energy, resil

In a company this size, the Head of Ops still does, not just directs. Stand up a CRM as the single source of truth, kill manual admin with automation, and write the playbook so nothing lives in one person's head. This is the operational heart of a fast-moving luxury travel company, and I'm only inte

Reporting to the Director of Regulation and Compliance, you will lead the development and governance of regulatory and compliance policies across our retail businesses in the UK and EU. Maintain clear records of material policy decisions, approvals and changes. Strong understanding of European regul

Lead delivery of the compliance review programme, producing high-quality reporting and insights for senior stakeholders. Strong understanding of the Three Lines of Defence model. Provide independent oversight and challenge of first line risk and control activities.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. An aerospace precision manufacturer in Essex is hiring an Aerospace Quality & Compliance Manager to take charge of their inspection function and drive

Manage Quality, Health & Safety, Environmental, and Compliance frameworks in a regulated engineering setting.

Manage quality and compliance for an aerospace manufacturer, driving AS9100/ISO 9001 excellence, leading the inspection team, and handling customer/supplier relations.

Lead commercial strategy, drive revenue, and manage a sales team for a growing organization, focusing on market expansion and client relationships.

Manage technical compliance for a PFI healthcare contract, ensuring Hard FM services meet contractual SLAs and statutory requirements, including MEP system audits and risk mitigation.

As the Risk and Compliance Manager, you will be part of a team responsible for delivering the assurance strategy for a leading housing provider, ensuring that all.

Manage health and safety compliance for a service provider, driving improvements in safety culture, leading investigations, overseeing accreditations, and supporting teams.Requires NEBOSH/IOSH qualification and legislative knowledge.

This role offers the chance to step into a management position and help guide the team's work as an essential part of our management structure. The Housing Standards Team undertakes a diverse range of activities, all focused on ensuring that residents xdjnayx across our districts live in safe, well

Were recruiting for an experienced.This is a varied role combining business development, account management and transport compliance.Youll be responsible for generating new business, developing existing customer relationships and ensuring the company maintains high compliance standards.

Health & Safety / Compliance Manager.The Health & Safety / Compliance Manager will be the Designated Competent Person for Health and Safety, providing strategic leadership, expert advice and assurance across all schools.The postholder will ensure stat.

Experienced Head of Operations to manage and develop teams for a leading b2b events business, overseeing event delivery, budget control, and profitability for conferences, exhibitions, and networking events.

Seeking an experienced Head of Operations & Accommodation for a charity leadership role. This senior position oversees residential community operations, companion support, and strategic oversight of retail/trading activities, ensuring financial sustainability and mission alignment.

Agilis Recruitment is proud to be partnering with an innovative global technology organisation at the forefront of developing sophisticated software platforms used to power complex, high-volume operations. You’ll be working on modern, scalable software across C#/. The business is also embracing AI

Our quality will come from having excellent precedents and knowhow, clearly documented house positions, rigorously training our AI platform and having a firm-wide overview of when any piece of work is drifting outside of house positions. Traditional firms protect quality with layers of people, and t

MUST BE OPEN TO TRAVEL ON REQUEST TO.London / Manchester / Glasgow / Newcastle.This role is NOT suitable for visa holders.Enhance programme delivery using.Build client relationships and drive.Lead and mentor teams, helping grow capability across the practice.Strong track record delivering.Agile, P3M

Our mission is to support the proper administration of justice and the early resolution of disputes through high-quality expert evidence from specialists. They will have experience of creating engaging learning content using Moodle and be an excellent communicator who can articulate the value of EWI

Join a company that’s shaping the future of clean energy across the UK and Europe. At Belectric UK, you’ll be part of a passionate team committed to building a sustainable future. We offer a dynamic work environment, opportunities for growth, and the chance to make a real impact in the renewable

Evidence of leading significant organisational transformation, with the ability to drive pace, influence complex stakeholder groups and lead confidently through change. Experience combining Data Science or analytical teams with consulting, Professional Services or customer advisory capabilities. The

A collaborative team of experienced property professionals. This is a modern practice where quality, efficiency and client service are prioritised over traditional high-volume working. Better communication with clients and fewer of the frustrations associated with traditional conveyancing environmen

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a strategic, analytical, and motivated professional to join our Iron Mountain Data Centers (IMDC) t

Sales of Digital Silk’s Marketing Service. What we offer at Digital Silk:. Equity ownership in our company – share in profit upon company sale.

This is a fantastic opportunity for an experienced Residential Conveyancer looking to take the next step in their career with a firm that values quality, client service and professional development. This is an excellent opportunity for a Residential Conveyancer looking to join a supportive and profe

You will be part of innovative projects, ensuring compliance, efficiency, and quality across the lifecycle. Are you passionate about consulting in the Pharma and Life Sciences sector? Do you thrive in dynamic environments, eager to take on multiple projects and drive real impact? If you're excited b

A proven track record of negotiating and concluding profitable fixtures. An established network of shipowners, charterers and brokers. Highly influential position with professional development & progression.

Support the business with first and second line queries once live and deliver a very high level of customer service. Suggest solutions to the TMC where needed regarding client need of an online booking tool. Proven record of implementing and supporting online booking tools.