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Rota Coordinator Please note: There are 2 positions available for this role. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. The Rota Coordinator plays an essential role in supporting the delivery of reliable, efficient, and high‑quality rota fulfilment services across all HBSUK client programmes. Reporting to the Rota Fulfilment Lead, you will be responsible for the day‑to‑day coordination of staffing rotas, ensuring all shifts are accurately recorded, proactively filled, and maintained in line with service requirements, contractual standards, and workforce policies. You will work closely with the wider Workforce team—including Recruitment, Compliance, and Operations Managers—to ensure workers are booked safely, appropriately, and efficiently. Using our rostering systems and Workforce Portal, you will maintain high‑quality data, monitor staffing gaps, communicate changes promptly, and ensure a smooth and professional experience for clinicians and internal stakeholders. This role requires strong organisation, excellent communication skills, attention to detail, and the ability to work effectively in a fast‑paced, multi‑service operational environment. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • GCSEs or equivalent experience, including strong literacy and numeracy skills. EXPERIENCE • Experience of rota coordination, workforce scheduling, or administrative support within a fast‑paced environment (healthcare preferred)., • Experience using rostering/CRM/HR systems or similar digital workforce tools., • Proven ability to manage multiple priorities and maintain accuracy under pressure. KNOWLEDGE AND SKILLS • Excellent communication and customer service skills., • Strong organisational ability and attention to detail., • Ability to analyse information, identify issues, and escalate appropriately., • Ability to work shift patterns that support operational service requirements. Desirable; EXPERIENCE • Experience in healthcare workforce environments or clinical staffing., • Knowledge of NHS employment standards or clinical governance requirements., • Experience using rota or workforce management software., • Understanding of compliance processes related to staffing (DBS, RTW, registration). KNOWLEDGE AND SKILLS • Understanding of confidentiality, data protection and GDPR principles. Within this position, you will mainly be; Rota Coordination & Fulfilment • Manage day‑to‑day rota coordination for assigned services, ensuring all shifts are recorded, updated and maintained accurately., • Identify staffing gaps early and work proactively to fill them through available worker pools, self‑service bookings or escalations to the Rota Fulfilment Lead., • Ensure all shift allocations are compliant with rostering rules, contractual requirements, worker availability, and compliance status., • Respond to short‑notice changes, cancellations, and urgent cover needs in a timely and professional manner., • Monitor fulfilment KPIs and keep the Rota Fulfilment Lead informed of risks, trends, or recurring issues. Systems, Data & Administration • Maintain accurate and up‑to‑date shift information within rostering systems and the Workforce Portal., • Ensure worker availability, shift allocations and changes are logged correctly to support payroll accuracy and service delivery reporting., • Flag data quality issues promptly and support system testing, updates, and workflow improvements., • Contribute to audit readiness by ensuring compliance checks, worker details and documentation are consistently recorded. Worker & Stakeholder Communication • Act as the first point of contact for workers regarding shift confirmations, changes, cancellations, or queries., • Provide clear, timely communication to clinical leads, operations teams and internal stakeholders when rota issues arise., • Build positive working relationships with workers and internal teams to support a smooth fulfilment process., • Escalate complex issues or risks to the Rota Fulfilment Lead as required. Reporting & Performance Monitoring • Produce weekly and monthly data summaries including shift fill rates, outstanding gaps, worker activity and cancellation rates., • Support the Rota Fulfilment Lead in producing service reports and performance updates for the Head of Workforce., • Contribute insights on rota trends, worker behaviour, or operational challenges to support continuous improvement. Team Support & Continuous Improvement • Support onboarding and training of new team members, sharing knowledge of systems and processes., • Contribute to the development and embedding of best practice standards across the Rota Fulfilment team., • Participate in service improvement initiatives, workflow reviews and system enhancement projects, • Represent the fulfilment function in cross‑team activities where required. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Talent Acquisition Partner - Software Engineering About this role We’re looking for an experienced Software Engineering recruiter to join our Talent Acquisition Team and talented ‘Tech Squad’. You’ll be joining a team of 4 Tech Talent Acquisition Partners and you’ll report into the Tech Talent Acquisition Lead for Capital One UK. What you’ll do Support in the development of the hiring strategy for current and future talent across our Software Engineering business area which includes Services, Web, Data, Mobile and Software Testing Source diverse talent for both immediate demand and future pipelining across both our London and Nottingham offices Take detailed briefs from Hiring Managers on role requirements to enable you to source and screen quality candidates Have informative conversations with potential candidates about life at Capital One and provide good insight into the role you’re sourcing for Have the ability and confidence to give immediate feedback to candidates who may not be suitable We’re a collaborative bunch, so we want you to contribute at team meetings, generating new ideas and discussing opportunities Capital One isn’t the corporate environment you’d imagine a bank to be, however, you’ll still maintain a professional manner and outlook at all times, mindful that we are the face of Capital One What we’re looking for Experience of sourcing and recruiting for Software Engineering Talent using varied recruitment strategies Knowledge of the Software Engineering market and extensive experience in sourcing senior engineering talent The ability to communicate and influence effectively and with confidence is key. You’ll need to be comfortable speaking with candidates and hiring managers via phone and or zoom calls Maintaining high standards of written communication is essential; being clear, concise and accurate when messaging candidates, completing trackers, updates etc. You’ll be highly organised, with a natural sense of urgency and a keen eye for detail Talent Acquisition can be a fast-paced and overwhelming environment, the ability to stay calm and maintain a high standard of work is essential Lastly, we want you to bring yourself to work! Capital One is a diverse environment, full of amazing talent – we want you to feel comfortable and empowered as part of the team Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you’ll do • Establish the foundational rules and processes that govern how knowledge is created, managed, and archived., • Define the governance model, which includes setting content standards, template requirements, and publishing policies., • Actively monitor and report on adherence to these standards across the team., • Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.', • Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need • Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation., • Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews., • Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team., • Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards., • Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success • Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls)., • Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements., • Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base., • Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Procurement Assistant We have an exciting opportunity for a Procurement Assistant to join our centralised Procurement Team, on a temporary basis until May 2027. Are you an enthusiastic and eager to get into a Procurement Assistant role? Do you have the drive and determination to succeed, be able to overcome any obstacles in order to ensure we constantly exceed our own and our customer’s expectations? Then Scientific Laboratory Supplies (SLS) is the right fit for you. Join us and contribute to our mission of being the UK's largest independent supplier of laboratory equipment, chemicals, and consumables. Procurement Assistant Job Summary: Reporting to the Procurement Manager and collaborating closely with the wider business the Procurement Assistant will play pivotal role supporting our fast moving, dynamic Procurement Team in the progressing of orders. • Contacting Suppliers to expediate delivery of goods and update Purchase Orders on our ERP System., • Support with Delivery Discrepancies., • Arrange collections from suppliers using our Internal fleet of vehicles., • Encourage continual improvement of all activities within the Procurement Department, allowing for the development of relationships between internal and external stake-holders., • Liaising with internal stakeholders to ensure needs are met to mutual satisfaction and end user satisfaction., • Promoting the department to other internal departments, with can do attitude., • Providing cover for other members of dept. during holidays and illness., • Support with tendering opportunities, • Adopt a pragmatic approach to Continuous Improvement by learning from our past experiences with a view to making things better for future projects. Incorporate these learnings into appropriate systems and processes and drive a continuous improvement ethos across our internal and external stakeholders., • Take up any other related projects and lead as requested by the Procurement Manager. The Ideal Candidate • Maths and English to GCSE or equivalent., • Well-developed interpersonal skills, ability to build positive relationships with colleagues, key stakeholders and suppliers., • Capable of influencing and working with staff at all levels to drive change., • Highly competent/computer literate with a number of Microsoft Office applications and relevant software packages., • Ability to work in a team environment., • Be able to motivate yourself and possess self-management skills., • Keen eye for detail, organised and methodical. Nice to have: • A minimum of 2 years of working in a fast-paced environment, • Experience of using ticketing systems such as Zendesk or Freshdesk, • Appreciation of interdepartmental cooperation to achieve individual and company goals, • A basic understanding of Procurement / Purchasing About us: SLS are the UK’s largest independent supplier of laboratory equipment, chemicals and consumables. Because of our independence, we have a unique approach to sourcing and supplying the highest quality, best value products and brands. Supplying to a wide range of sectors, provides a diverse and interesting customer base as well as providing countless opportunity to grow and expand. With a Nottingham based Head Office, with customers all over the UK, we are a stable and growing company who have an excellent reputation in the market. We proudly supported the NHS and scientific community over the course of the Pandemic as well as supporting the education sector with vital supplies to be able to aid teaching for children affected by school closures. We are passionate about our people and have developed a strong team dynamic who are welcoming and supportive of new individuals joining the company with a brilliant management team to support you as your find your feet in the role. We are also proud to be a Living Wage Employer and committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: • Competitive salary, • 25 days annual leave plus Bank Holidays (pro rata’d), • Hybrid working model – split between home and Nottingham based office, • Company NEST pension, • Enhanced Maternity and Paternity leave, • Small, friendly, and sociable teams with staff events, • Company profit bonus schemes, • Tram2work and Cycle2work schemes, • Career opportunities for development and progression

JOB DESCRIPTION Job Title: Head of Policy and Communications Company: Heat Pump Association UK Salary: £52,500-£63,000 Location: Home based with regular UK travel Employment Type: Permanent, full-time (37.5 hours per week). Responsible to: Chief Executive ABOUT US: The HPA UK is the UK’s leading authority on the use and benefits of heat pump technology and represents over 400 member organisations which include the country’s leading manufacturers of heat pumps, components, and associated equipment as well as energy companies, certification bodies, installation businesses, training providers and others critical to the heat pump supply chain. We are seeking a Head of Policy and Communications to join our dynamic team and support our mission. SUMMARY OF ROLE: Lead the development and delivery of integrated policy, communications, and public affairs activity to accelerate heat pump adoption within the UK and strengthen the Association’s visibility and influence. The role includes leading and developing a high-performing team, and combines strategic advocacy, stakeholder engagement, and high-impact communications with oversight of research, campaigns, and the delivery of external and member events, ensuring the organisation is a credible, visible, and authoritative voice for the sector. RESPONSIBILITIES: Policy Development and Advocacy Lead the development of robust, evidence-based policy positions and advocacy strategies to accelerate heat pump adoption in the UK. This includes analysing policy and regulatory trends, commissioning and interpreting research, and work with a team to produce high-quality position papers and consultation responses. Engage proactively with policymakers, regulators, and influencers to shape legislation and frameworks that support market growth. Stakeholder Engagement Build and sustain influential relationships across government, industry, member organisations, and the media. Convene and facilitate dialogue to align stakeholder interests, strengthen partnerships, and advance the association’s objectives. Act as a trusted and credible voice for the sector. Communications and Media Relations Oversee a comprehensive communications function, ensuring clear, consistent, and impactful messaging across all channels. Lead media engagement, including press strategy, interviews, and public statements, to enhance the association’s profile and authority. Drive effective use of digital and social platforms to broaden reach and engagement. Campaigns, Public Affairs and Events Design and deliver integrated public affairs and communications campaigns to raise awareness of the benefits of heat pumps and the case for supportive policy. Oversee the planning and delivery of external and member events; including conferences, roundtables, webinars, and stakeholder briefings, to maximise engagement, influence, and visibility. Ensure events align with policy priorities and deliver measurable impact. Research and Insight Direct research activity on heat pump technologies, market dynamics, and policy developments. Translate complex data and analysis into compelling reports, briefings, and insights that inform stakeholders and underpin advocacy efforts. Member Engagement and Representation Act as a key interface with Association members, ensuring their perspectives are effectively reflected in policy development and external engagement. Facilitate collaboration through forums, working groups, and events, supporting members in their own advocacy and market development activities. Monitoring, Evaluation and Insight Track and evaluate the impact of policy and communications activity against strategic objectives, adapting approaches to maximise effectiveness. Maintain a strong understanding of sector developments, legislative change, and emerging technologies to ensure the association remains authoritative and forward-looking. PERSON SPECIFICATION: • Bachelor's degree in a related field or relevant experience (e.g., Environmental Policy, Communications, Politics, Public Relations, or a similar discipline)., • An excellent communicator: Strong written and verbal communication skills., • Extensive public affairs experience and strong political networks, • The ability to translate complex or real-world information into clear, practical input and insights, • Confidence working independently and leading in a remote team, • A level of familiarity with energy policy, sustainability, and heat pump technologies is a desirable, • Line management experience, • Proficiency in using Microsoft Office software, (Outlook, Word and PowerPoint essential). APPLICATION PROCESS: Interested candidates are invited to submit a CV and covering letter to charlotte.lee@hpauk.org.uk with the subject line "Head of Policy and Communications Application - [Your Name]". Closing date for applications will be the 2nd June. Due to the high volume of applications we receive, we may not be able to respond individually to every applicant. We sincerely appreciate your interest in joining HPA UK, and all applications will be carefully considered. Candidates selected for the next stage of the process will be contacted directly. Interviews are expected to take place week commencing 8th June via Microsoft Teams. Secondary interviews will take place in person in central London on the 18th June. The Heat Pump Association UK is an equal opportunity employer committed to diversity and inclusion. We encourage applications from individuals of all backgrounds and experiences. Please note that we are unable to provide sponsorship for the post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Workshop & Mobile Plant Fitter Oakfield Construction is seeking an experienced and reliable Workshop & Mobile Plant Fitter to join our plant maintenance team. This role involves carrying out servicing, repairs, and breakdown support both in the workshop and on-site, ensuring all plant and equipment remain in excellent working condition. Main Duties & Responsibilities: • Perform servicing, maintenance, and repairs on plant and machinery in line with manufacturer specifications., • Diagnose faults and carry out effective repairs across a wide range of plant equipment., • Attend on-site breakdowns and complete mobile repair work as required., • Undertake workshop-based maintenance and repairs when not attending site work., • Ensure all work is completed safely and in line with company health & safety procedures., • Accurately complete job cards, service reports, and maintenance records., • Liaise with the Workshop Manager, Assistant Manager, and Parts Team to identify and source correct parts., • Maintain tools, equipment, and company vehicles in good working order., • Support colleagues and contribute to a productive and positive workshop environment. Requirements: • Self-motivated, reliable, and able to work independently., • Strong fault-finding and problem-solving skills., • High attention to detail with a commitment to quality workmanship., • Ability to work well within a team and communicate effectively., • Flexible approach to work, including occasional weekend availability. Experience: • Previous experience as a plant fitter, plant engineer, or in a similar role., • Experience working with construction or agricultural machinery is essential. Licence/Certification: • Full UK driving licence required. Job Details: • Full-time, permanent position., • Monday to Friday, with occasional Saturdays., • Minimum of 40 hours per week. Benefits: • Competitive salary., • Overtime opportunities., • Government pension scheme., • 28 days holiday (including bank holidays)., • Company uniform provided., • Ongoing training and development. Work Location: • Head Office, Moorgreen How to Apply: To apply, please submit your CV to: office@oakfieldconstruction.co.uk

Job Summary The purpose of this role is the most senior doctor (apart from the Department Chair and/or Section Head) who practices in a specific specialty and has oversight responsibility for his team of Consultants and junior doctors and manages other team members. The Senior Consultant is responsible for the care of all patients admitted under his name and for all the clinical decisions made by other doctors under his supervision. Ability to relate well to others and use interpersonal skills to achieve desired objectives, recognizing the need to represent both the clinical work and the team In addition to providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges, the Senior Consultant works closely with department chair and/or section head on management issues (such as service development, funding, budgets, and staffing), on the teaching and training of junior doctors, and on academic and research priorities Qualifications: • Western Qualification (UK, USA, Canada, Australia, or equivalent), • Valid medical license/registration from the home country and/or eligibility for licensing in Qatar, • Fellowship training in Interventional Radiology, • Board Certification / CCT / CCST / American Board / Canadian Fellowship / Australian Fellowship, or equivalent recognized qualification, • Excellent interpersonal, communication, and teamwork skills, • Ability to build effective professional relationships and represent the clinical service professionally and collaboratively Experience: • Minimum of 6 years of post-qualification clinical experience in Interventional Radiology, • Experience working effectively within a multidisciplinary team and collaborating closely with referring physicians and clinical departments, • Commitment to high standards of patient care, patient safety, and clinical excellence Job Location: Doha Qatar

Following a significant redesign, and a new model of care which will support all children and young people to thrive, Jersey CAMHS we are looking to recruit an additional consultant Child and Adolescent Psychiatrist to join our multi-disciplinary team. The successful applicant will join the three existing consultants. This is an exciting time to join CAMHS with the launch of the service redesign and significant investment into the service. There is opportunity for private practice and a chance to make a real difference to patient outcomes. The Government of Jersey is committed to safeguarding and promoting the welfare of vulnerable people (to include children) and requires all staff and volunteers to share this commitment. As this position will work with vulnerable people, the selection process will involve safeguarding measures and include an enhanced DBS check. For an informal discussion please contact Dr Catherine Keep (Consultant and Clinical Lead) on 01534 445030 or email c.keep@health.gov.je or Dr Darren Bowring (Associate Director for Children's Mental Health and Wellbeing) on 01534 445030 or email d.bowring@health.gov.je or Richard Dyer (Head of Children's Mental Health and Wellbeing, CAMHS) on 01534 445048 or email r.dyer@health.gov.je. For a full job description please click here: _ And as with many aspects of Island life, our Healthcare system is familiar enough for comfort but offers variances that mean our Consultants and patients have a different experience. A small Island community, we have one main hospital that acts as a hub with a small number of offsite facilities and the geography of our Island means there is a shorter commute for you. Find out more about relocating to Jersey _ Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website here _ From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. GMC Registration Applicants must have full current GMC registration, with a licence to practice and have attained specialist registration. The post holders will be expected to take on the full range of duties including the routine and emergency diagnosis and management of children and young people with significant mental health problems (up to the age of 18), the support of other team members and providing consultation and advice to other agencies. Successful applicants will be encouraged to develop a special interest and could take a clinical lead in one of the following areas: • Eating Disorders, • Assessment & Crisis Intervention, • Neurodevelopmental Disorders, • Transition The service has expanded and continues to develop its service delivery to meet the needs of the community. As a senior clinician you will have opportunity to shape the service and influence child mental health more widely on the island. The CAMHS clinics are based at Liberte House, St Helier which is in main central parish. The post-holder may also be required to see Children and Young People who have been admitted to Jersey General Hospital or Orchard Ward (mental health in-patient facility). In-patient Provision There is no designated inpatient provision on island but the team provide flexible intensive packages of care for children and young people with severe or complex mental health difficulties. The packages of care can be provided both for assessment and treatment working jointly with other services including Paediatrics, Adult Mental Health and Children’s Services (Social Care). Both the paediatric ward (Robin Ward) and acute adult mental health ward (Orchard Ward) are used for young people who require admission to hospital. Robin Ward will admit young people up to their 17th birthday. The postholder will be clinically responsible for young people admitted to Robin Ward and Orchard Ward under their care and will be expected to undertake reviews of these patients. All those under 16, and most under 18 admitted to Orchard Ward are cared for separately to the other in-patients if possible or are under continuous observation for safeguarding reasons. When necessary young people can be transferred to the UK for inpatient treatment. Person specification Essential Criteria Recognised Primary Medical Degree Full GMC Registration & License to Practice Registered on the GMC Specialist Register or CCT in Child and Adolescent Psychiatry (or within 6 months of this at the time of interview) or equivalent (which must be confirmed by GMC) Higher speciality training or equivalent experience Eligibility for Section 12 approval (Mental Health Law Approval) Desirable MRCPsych or equivalent Relevant higher degree, e.g. MD. PhD, MSc or other additional clinical qualifications Section 12 approval or equivalent Dual accreditation e.g. Forensic, Learning Disability Responsibilities and Expectations of the Postholders The post holder will be expected to: • Work with children and young people with acute mental health presentations including self-harm, suicidal ideation, low mood and psychotic symptoms and providing support to other members of the team in managing this group during periods of crisis., • Diagnose and manage common psychiatric disorders using both psychological and pharmacological therapies., • Work with young people with mental health problems who have a history of alcohol and substance misuse., • Provide consultation and liaison to other medical specialities, Education, Social Services and other agencies., • Develop and deliver training programmes for a variety of disciplines aimed at improving the level of expertise and the standard of care within the mental health services., • Participate and contribute to the psychiatry teaching programme., • Provide supervision for mental health and other professionals, and receive clinical supervision, • Liaise and work effectively with others who provide services to children and young people as appropriate., • Comply with Health and Care Jersey agreed policies and procedures., • Work with managers and professional colleagues to ensure the efficient running of the services and to share with consultant colleagues the medical contribution to the management of the service., • Participate in clinical governance activities and Quality Improvement including audit There is no requirement for Section 12(2) status and/or Approved Clinician status and/or DOL assessment. However the postholder will be required to attend training to become an Approved Practitioner under the Mental Health (Jersey) Law 2016. Population and CAMHS Caseload • The population of Jersey at the end of 2024 was estimated to be 104,540 with approximately 22,910 under the age of 19., • The current number of cases open to CAMHS is 1885 end of 2025., • The total number of new referrals received in 2025 was 906, • The current postholder’s (locum) caseload is approximately 90. Most of the cases on the caseload will have an allocated care co-ordinator but there may be some exceptions to this. Most new assessments are undertaken by other members of the MDT, but some will require initial medical assessment. There are no fixed requirements for new assessments and follow up appointments. On average there maybe 1-2 new assessments per week and 15-20 follow up appointments, depending on the complexity of the cases and other commitments., • The postholder will be required to participate in the daytime (9am – 5pm) medical on call rota for 1-2 days per week. The initial duty response (including hospital liaison assessments) is made by the duty worker who will contact the doctor on call if required. With an expansion of our crisis services to cover the out of hours period there may be a requirement to provide medical cover for this in the future. Annual leave, Study leave and Job Plan • Consultants are entitled to 30 days of annual leave increasing to 32 days after 7 years’ service (at Consultant level) plus bank holidays., • Study leave for the purpose of professional development should be applied for through the Clinical Lead and is approved by the Director of Medical Education. There is a generous study leave budget and there is an entitlement of 30 days every 3 years., • All consultants have a 10 PA contract for public work, which is non-negotiable. The final job plan will vary according to the successful appointees and be agreed by the Clinical Lead and Chief of Service and ratified by the Group Medical Director. The post holder’s job plan will be reviewed annually and will be appraised according to the current guidance., • All timetables will adhere to current Royal College Guidelines, namely:- 7.5 clinical programmed activities (PAs) 1.5 - 2.5 supporting professional activities (SPAs) consisting of: • 1 SPA for clinical learning and preparation for appraisal (including audit, weekly teaching sessions, case presentations, mortality reviews etc), • 1 SPA for managerial activities, service development and quality improvement (subject to agreement), • 0.5 SPA for other SPA activities tba Some SPAs will be annualised rather than represented in the weekly timetable.

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

Job Title: Quality & Compliance Auditor - Adult Social Care Salary: £40,000 per annum + £5,000 car allowance Hours: Permanent, Full-Time Location: Remote with National Travel (4 Days on the road, 1 Day remote) Setting: Learning Disabilities, Autism and Complex Needs Overview: Compass Associates is proud to partner with one of the UK's leading care providers in their search for a Quality & Compliance Auditor. This organisation supports people with learning disabilities, autism, and complex needs across the country and has been officially certified as a Great Place to Work, recognised as one of the UK's Best Workplaces for Women. With an internal quality rating of 96% good or outstanding, this is an organisation that takes quality seriously and invests in the people who drive it. The successful candidate will join a well-structured quality team and play a central role in maintaining and improving compliance across three regulatory frameworks: CQC, CIW, and SCI. The Candidate: The Quality & Compliance Auditor will take responsibility for planning and executing planned, responsive, and targeted inspection audits across services nationally. Reporting into the Head of Quality Assurance, the role sits at the heart of the organisation's compliance function. The successful candidate will be comfortable working autonomously, producing detailed audit reports, and working alongside operational colleagues to support service-level quality improvements. This role suits someone from a CQC inspection background or a senior quality and compliance professional with hands-on auditing experience in learning disabilities or complex needs services. Key Responsibilities: Regulatory Compliance Planning and executing audits across services nationally, ensuring compliance with CQC, CIW, and SCI standards and producing comprehensive reports with clear recommendations. Quality Improvement Working alongside quality improvement colleagues and operational teams to support services in addressing findings and maintaining continuous improvement. Audit Management Completing a target of two audits per week, with time structured across site visits, report writing, and administration. Responding reactively when regulatory bodies are active in a region. Strategy & Projects Contributing to quality and compliance strategy workstreams and taking on additional projects that support the wider audit function. Stakeholder Engagement Building effective working relationships with operational and quality colleagues at all levels to drive quality outcomes for the people being supported. Essential Requirements: • Proven experience in quality, compliance, or inspection work within a social care setting, specifically learning disabilities, autism, or complex needs, • A strong understanding of CQC inspection frameworks and regulatory requirements across England and Wales, • Excellent report writing skills and the ability to communicate findings clearly to operational colleagues, • A full driving licence and willingness to travel nationally, including overnight stays up to four days per week, • High levels of autonomy, self-motivation, and flexibility to respond to reactive demands. Desirable Criteria: • Experience working directly with or inspecting services under CIW or SCI frameworks., • Previous experience as a CQC inspector or in a national quality role., • Familiarity with systems such as Nourish or Miro. Salary & Benefits: • £40,000 per annum, • £5,000 car allowance, • Mileage paid at 25p per mile from home address, • All overnight stays pre-paid, including meal allowance, • Holiday Purchase Scheme: option to purchase up to two additional days per year, • Life assurance at twice annual salary, • Wagestream: access wages before payday, • Discounts across 150+ retailers, • Employee Assistance Programme and Mental Health First Aiders, • Long service awards and recognition platform, • Learning and development support through the organisation's internal academy Application Process: To apply or find out more, please contact Andy at Compass Associates for an informal discussion about the role. Andy Munyimi 0161 527 9632 amunyimi@compassltd.co.uk Recommendations: Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. About Compass Associates: Established in 2009, Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for all permanent assignments.

Avanti Homecare Limited seeks a Head of Care Operations & Quality to provide strong operational leadership across its multi-site branches. The position offers a salary of £60,000 - £65,000 annually and requires a hands-on presence across locations. Candidates should have extensive experience in he

Avanti Homecare is a family‑run domiciliary care provider supporting older people and adults with diverse needs to live independently at home. As Avanti continues to grow, we’re also at an important stage of strengthening and developing our branches and leadership teams. The Head of Care and Qua

Job Title: CRM Specialist Location: Nottingham Salary: £36,000 - £40,000 (DOE) Type: Permanent || Full Time Hours: Monday - Friday 08:00 - 17:00 || 1 Day WFH (Tue/Wed/Thu) Overview The Flavour Network is in close partnership with a fast-growing, digitally led consumer brand to recruit a CRM Specialist. This is a true "soul contributor" role. A hands-on position for someone who loves being in the trenches, owning the end-to-end CRM strategy without the need for large teams or agency support. As the CRM Specialist, you will be the engine room of the CRM function, responsible for everything from writing high-converting copy to building complex flows and analysing cohort performance to drive acquisition, retention, and subscription growth across multiple brands. Reporting to the Head of Acquisition & Retention, you will operate within a high-performing digital growth team. As the CRM Specialist, you will be someone who has thrived in smaller, agile environments (sub-£50M turnover) and is comfortable taking full, autonomous ownership of the customer lifecycle. You must bring proven, hands-on experience using Klaviyo to build campaigns and automated flows, a strong understanding of Shopify/eCommerce, and a flair for writing punchy, data-backed copy that directly influences customer retention and LTV. Key Responsibilities for the CRM Specialist: Own and execute the end-to-end CRM strategy across email, SMS, WhatsApp and direct mail Plan and deliver weekly campaign calendars aligned with trading and marketing priorities Support reactivation and retention initiatives through CRM Build and optimise automated flows including welcome, onboarding, abandoned browse/cart, post-purchase, replenishment, churn prevention and win-back Develop lifecycle strategies aligned to subscription customers and key lifecycle stages Manage advanced segmentation and targeting strategies Deliver personalised customer journeys to improve engagement and conversion Lead A/B and multivariate testing across subject lines, creative, messaging, offers, and send times Continuously improve performance through data-led optimisation Monitor and analyse key metrics including open rate, CTR, CVR, revenue per recipient, churn and lifetime value Report on performance and share insights with stakeholders Ensure all CRM activity aligns with GDPR, consent management and deliverability best practices Maintain a consistent, high-quality customer experience across all channels Requirements for the CRM Specialist: Essential: Minimum 3 years’ experience in CRM, Email Marketing or Lifecycle Marketing Proven experience using Klaviyo to build campaigns and automated flows Strong understanding of Shopify/eCommerce environments Strong attention to detail across copy, design and execution Experience working with subscription-based models (e.g. Recharge or similar) Ability to design and build emails (Klaviyo and/or Figma) Experience with WhatsApp marketing tools Strong segmentation, personalisation and data-driven targeting skills Confident in analysing performance metrics and driving optimisation Commercially focused with a strong understanding of revenue and retention Analytical and data-driven with a test-and-learn mindset Creative thinker with the ability to deliver engaging, on-brand messaging Desirable: Experience with SMS marketing platforms Basic HTML/CSS knowledge for email editing Experience with A/B and multivariate testing Knowledge of email deliverability best practices Familiarity with CDPs, loyalty or referral platforms If you have the relevant experience and are looking to take ownership of a high-impact CRM function within a growing business, we would love to hear from you

Join Us as a Property Disrepair Surveyor – Make a Lasting Impact on Homes and Lives £44,938 - £47,303 Head office location: Beeston, Nottingham Hybrid role - Full Time Permanent - 37.5 hours per week Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets? We're on the lookout for an experienced Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defects—delivering real results for our residents while balancing quality, compliance, and value for money. In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained. What You'll Be Doing Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults. Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs. Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards. Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests with a focus on safeguarding our housing stock. Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.What You'll Bring A proven track record in managing and resolving complex property repairs and maintenance issues. A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates. Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively. Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions. A genuine curiosity, commitment, and drive to fix things right, the first time—within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams.Additional Information The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Full driving licence and access to own vehicle for business use required for this role New applications will be reviewed and shortlisted on an ongoing basis, so candidates can expect to receive an update on their application within 48 hours of submission.Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Senior leadership remit | Strong clinical governance focus | Modern refurbished clinical areas | Supportive multidisciplinary team Step into a pivotal 12-month maternity cover where you can shape services, influence outcomes, and lead from the front as a Head of Clinical Services within an established acute hospital setting, based in Nottingham. This Head of Clinical Services opportunity offers real scope to drive quality, performance, and patient experience alongside a close-knit senior team. As Head of Clinical Services, you will balance hands-on clinical leadership with operational oversight, supporting teams to deliver high-quality, evidence-based care while maintaining safe, effective services. Package & Benefits Up to £75,000 per annum plus bonus. Contributory pension scheme 25 days’ annual leave plus 8 bank holidays, with the opportunity to buy and sell leave. Private healthcare and life assurance. Funded development via an in-house academy with genuine opportunities to grow and specialise.About the Company This is a well-established independent hospital providing both private and NHS services, with a strong reputation for customer service and clinical standards. The service is rated ‘Good’ by the CQC and is focused on progressing to ‘Outstanding’, supported by ongoing investment and service transformation. Key Responsibilities Provide senior leadership, direction and operational management across clinical services, deputising for the Hospital Director when required. Lead clinical governance and continuous improvement to deliver excellent acute elective surgical and medical outcomes. Oversee resources to sustain agreed activity levels, including workforce planning, budgets, management reporting and supply contracts. Build and maintain effective partnerships with key stakeholders including Consultants, ICS partners, GPs and suppliers.About You Senior clinical leadership experience within acute elective surgical and or medical services. NMC or HCPC registration, with proven experience working in a surgical environment. Demonstrable track record of leading teams to meet CQC requirements and clinical governance standards.If you are a Head of Clinical Services, Clinical Services Manager or Clinical Services Lead looking for a role with real influence and autonomy, get in touch today to discuss the details and application process. Contact Clara at Leaders in Care for more information or a confidential discussion on (phone number removed)

GBR Recruitment Ltd are working in exclusive partnership with a steel manufacturing & installation company, recruiting for a Steel Fitter / Steel Erector to join their onsite installation team. There is no fabrication or welding tasks with this role as that is all completed during the manufacturing process within the companies Workshop, but knowledge of fabrication & welding techniques would be useful due to the nature of this role. The Steel Fitter / Steel Erector will work across various construction sites within c.100 miles radius of Leicestershire, although some UK wide work would be required from time to time, so some staying away will be required for this role. Applicants can be based anywhere within a hours commute of Leicestershire Most of the steelwork is bespoke to each clients needs, with steelwork installations inc. ground-based steel frames, steel rooftop installations (ladders, walkways, framework), solar canopy structures, plinths, steel stairs, ducting etc. so the role offer a variety of work. This role will liaise with the steels workshop team, dealing with any onsite issues & reporting back to the head office, plus assisting with site surveys / scoping out of the required steel works, plus double-checking measurements as well as checking feasibility of required works pre-installation. Duties: • Fitting of architectural & structural steel according to site / client specifications, • Reading & interpreting engineering drawings for steels installation, • Use hand tools & power tools effectively for various steel installation tasks, • Perform quality checks on finished installations to ensure compliance with standards, • All steels you will install will be compliant with BS EN 1090 regulations, • Maintain a clean & organised work area, adhering to health & safety protocols, • Collaborate with steels team members to complete steel projects OTIF Attributes: • Must be an experienced fully qualified Steel Fitter / Steel Erector., • Able to read & interpret technical drawings for installation purposes., • Able to scope out works & to carry out basic surveying tasks such as remeasuring., • Knowledge of welding & fabrication techniques is required (you won’t be welding or fabricating but this is useful when checking for defects or dealing with site install issues), • Able to offer advice to client’s ref: feasibility, specification capabilities, site access advice etc., • A full UK driving license is required as you will be driving a van or 3.5 tonne flatbed van., • You must be happy to be travelling for work, with overnight accommodation, paid travel time & generous stop-out allowances provided by the company when staying out is required., • Enhanced pay rates for any weekend or night working are paid to all Steel Fitters / Erectors, however standard working pattern is Monday to Friday, but if you wanted to work a weekend the client will happily accommodate that & give you days off in the week plus the enhanced pay rate as commercially that can be beneficial

A progressive and people-focused principal contractor is looking to appoint an experienced Project Manager to support its continued growth across major façade remediation projects. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, technology, and the future of safer, better-built environments. Head office is in Portsmouth, with projects over the next two years concentrated around Nottingham, Leeds and Sheffield, Birmingham, and Leicester. Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach while maintaining strong family values and a culture of trust and development. Project Manager - Facades Salary & Benefits Salary: £65,000 - £85,000 (DOE) 10% bonus to base salary when working away on nationwide projects 25-30 days holiday + Bank Holidays Hybrid Working Available Pension Scheme Project Bonus Scheme Company Bonus Scheme 4-Year Death in Service Cover Critical Illness Cover Team Social Events Company Events & Supportive Social Environment Comprehensive In-house & External Training and Development Access to Udemy & Training Courses Charity Fundraising Days Office Facilities Including Stocked Kitchen and ShowerProject Manager - Facades Job Overview Overseeing the delivery of high-profile façade and cladding projects. Managing project timelines, budgets, and resources effectively. Coordinating with clients, subcontractors, and internal teams to ensure project success. Ensuring compliance with health and safety regulations and quality standards. Nationwide travel across project sites; candidates must be willing and able to travel across Nottingham, Leeds, Sheffield, Birmingham, and Leicester. When working away, a 10% salary bonus applies, reflecting travel and living away demands.Project Manager - Facades Job Requirements Minimum 5 years' experience in façade systems, fire remediation, or cladding projects (Site or Project Management level). Strong management skills with proficiency in Microsoft Project (especially for Project Managers). Excellent communication and interpersonal abilities. Technical proficiency and a robust understanding of health & safety regulations. Must be located within a practical commuting distance to specified regional sites. Willingness to travel-this is essential.Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

A new opportunity has arisen for an accomplished Senior Designer to join a dynamic research and development team working on advanced visualisation technologies for minimally invasive surgery. The role offers the chance to shape innovative products enhancing safety and outcomes in the medical device sector, with scope for rapid professional growth. Position Overview Job Title: Senior Designer (Medical Devices) Salary: C £60,000, negotiable subject to experience Location:Nottingham (with hybrid/home working flexibility) Reporting to: Head of Research & Development Key Responsibilities Develop and iterate products for a novel surgical visualisation platform, from early-stage concepts to fully-fledged devices Generate creative solutions to complex design challenges through ideation and rapid prototyping Conduct hands-on prototype testing to assess strengths and weaknesses Prepare documentation for design control and validation processes Independently plan and manage individual programmes and contribute to R&D strategy Collaborate with internal management and external vendors within the development programme Assist with management and development of intellectual property Essential Requirements First or upper second-class degree in mechanical/biomedical engineering or industrial design Minimum two years' experience in medical device design, including work in ISO13485 environments and preparation of design control/validation documentation Highly creative problem-solving capabilities Desirable Skills and Personal Traits Advanced CAD/CAM skills (SolidWorks preferred) Experience with physical prototyping, manufacturing processes, and mould flow analysis Project planning and time management proficiency Strong presentation and communication skills for technical/non-technical audiences Ability to learn rapidly, self-motivate, and work independently Fluent in English, with excellent report writing and MS Office skills Forward planner, reliable, empathic communicator, and collaborative team player Willing and able to travel, flexible to occasional extended working hours, and possesses a clean or near-clean driving licence Career Development Potential for management responsibility and growth as the team develops Exposure to advanced R&D and collaboration with expert engineers and software professionals Application Process Applicants must be EU nationals or have permanent leave to remain in the UK. To apply, please submit a CV and portfolio of your work, if available. This is a unique chance to join an exciting start-up environment focused on innovation and high-quality results in medical technology development

JG292 – Forklift Engineer Location: Nottingham Salary: £30,000 - £37,500 + Overtime + Benefits Overview: First Military Recruitment are currently seeking a Forklift Engineer on behalf of one of our clients. The successful candidate will be responsible for carrying out routine maintenance and repairs to long/short term machines and customers owned equipment. Ensuring best practice with quality and professionalism are met at all times and to maintain customer satisfaction. Our client strongly encourages applications from ex-military personnel however, all candidates will be considered. Duties and Responsibilities: Servicing and repair of forklift trucks and other lifting equipment. Carrying out routine maintenance. Checking oil and fuel levels. Checking all related hoses and connections. Steering and brake checks. Basic electrical checks – brake lights etc. Liaising with customers regarding their individual requirements. Submit accurate parts requisition information to Head Office. Acting as the face of the company and therefore acting as a brand ambassador. Skills and Qualifications: A good mechanical engineering background is essential. Customer focused. Ability to work as part of a team or on an individual basis where required. Excellent time management skills Excellent communication skills – both verbal and written. Experience with forklift trucks, military, agricultural or plant equipment is highly desirable. Full UK driving licence. Location: Nottingham Salary: £30,000 - £37,500 + Overtime + Benefits

Steeplejack Operative / Lightning Protection Mate An excellent opportunity for a safety-focused Steeplejack Operative / Lightning Protection Mate with working at height experience, construction site skills and a practical approach to high rise maintenance projects. FULL TRAINING PROVIDED If you’ve also worked in the following roles, we’d also like to hear from you: Rope Access Operative, Construction Labourer, Site Labourer, Working at Height Labourer, Fall Protection Installer SALARY: £33,046 to £33,904 per annum + Benefits LOCATION: Nottingham, Nottinghamshire, East Midlands with nationwide travel JOB TYPE: Full-Time, Permanent JOB OVERVIEW The company offers a clear path to continuous development, practical training and long-term career progression for a Steeplejack Operative / Lightning Protection Mate who is keen to build specialist technical skills. Working as the Steeplejack Operative / Lightning Protection Mate you will support experienced operatives and foremen on nationwide sites, assisting with work at height, lightning protection, rope access, high rise building maintenance and safe site operations. As the Steeplejack Operative / Lightning Protection Mate you will follow method statements, risk assessments and instructions, while developing your safety knowledge, communication skills and problem-solving ability in a demanding outdoor construction environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Steeplejack Operative / Lightning Protection Mate include: • Site Attendance: attend the Nottingham offices on a regular basis before travelling to sites nationwide, • Working At Height: assist with a variety of work at height tasks according to individual job specifications, • Safe Working: follow instructions set out in method statements and risk assessments, • Team Support: assist and follow instructions from the Steeplejack / Lightning Protection Foreman, • Nationwide Travel: work away from home on a regular basis when required, • Practical Assistance: support experienced operatives with steeplejack, lightning protection and high rise maintenance work, • Quality Standards: maintain a strong focus on safety, reliability and workmanship at all times, • Skills Development: take part in on-the-job training and specialist courses to develop technical knowledge CANDIDATE REQUIREMENTS ESSENTIAL • Working At Height Experience: proven experience in working at height, • Risk Awareness: ability to identify risk and assess jobs appropriately, • Site Certification: valid CSCS card, safety passport or working at height competency, • Safety Focus: commitment to safety and quality in all aspects of your work, • Communication Skills: strong communication skills and the ability to follow instructions clearly, • Team Working: able to work as part of a team on varied sites, • Flexible Approach: flexible and dynamic approach to all tasks, • Development Mindset: willingness to learn and develop within the company, • Reliability: punctual, trustworthy and reliable, • Practical Attitude: a strong work ethic and enthusiasm for learning, • Head For Heights: confidence working at height with a good sense of balance, • Outdoor Working: enjoy working outdoors in all weathers, • Physical Fitness: physically fit with a willingness to get stuck in, • Licence and Passport: UK driving licence and valid passport DESIRABLE • NVQ Qualification: NVQ Level 2 qualified or equivalent, • IRATA Qualification: IRATA qualification BENEFITS • Above industry rates of pay, • Fully paid arranged accommodation with food and refreshments allowance when working away from home, • Fully paid training including the renewal of any expired qualifications, • A supportive environment that values learning and development, • Milestone work anniversary reward, • Opportunities to work extra hours at an increased rate of pay, • Contribution Pension scheme, • Generous annual leave allowance of 30 days, including bank holidays, increasing with service, • Fortnight Christmas closedown, • Employee Assistance Programme, • Paid weekly HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14731 Full-Time, Permanent Construction and Trades Jobs, Careers and Vacancies. Find a new job and work in Nottingham, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Blackburn with Darwen Borough Council is seeking a Head of Service for Safeguarding and Quality Assurance. In this key role, you will be responsible for workforce development, quality assurance, and leading independent chairs to ensure best outcomes for children.

The postholder will lead a small Head Office Quality Assurance team, ensuring Quality governance, support and strategic guidance across the UK & ROI. Good working knowledge of Microsoft Office package. Track record of planning, development and implementation of health, safety, environment and qualit

A leading UK‑owned Electronics Manufacturing Services provider is looking for an experienced Head of Product Quality to join its growing team at a new world‑class manufacturing facility. Head of Product Quality – Electronics Manufacturing Services (EMS). Reporting into senior leadership, you��

Hft is seeking a senior leader to guide the development and delivery of quality, safety, and safeguarding across services in the UK. Applications for this position are encouraged before the closing date of June 9, 2026.

A leading food manufacturing organization based in Norwich, England, is seeking an experienced Head of Technical. The successful candidate will lead technical strategy, ensure food safety and quality, and manage a large technical team. You will contribute significantly to the organization’s goals

The subregional Head of Quality Management supports the Global Compliance objectives of the centrally managed global programs including but not limited to ISO, SOC, and PCI as well as locally mandated regulatory compliance requirements. Our rapidly evolving business sector offers the opportunity to

Harrison Scott Associates is seeking a Production Director in the United Kingdom to oversee all aspects of production at an East Anglian based printing company. The role is crucial for ensuring high-quality product delivery and involves managing production policies, scheduling resources, and providi

A leading UK‑owned Electronics Manufacturing Services provider is looking for an experienced Head of Product Quality to join its growing team at a new world‑class manufacturing facility. Head of Product Quality – Electronics Manufacturing Services (EMS). Reporting into senior leadership, you��

A leading water sector company is seeking a Regional Head of SHEQ to lead Safety, Health, Environment and Quality across its Severn Trent Water framework in the East Midlands. Hybrid working is available, offering flexibility alongside regular site presence.

What will I be doing as Head of Operations?. Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Following an internal promotion, Wa

Ensure delivery of all NHS quality standards. Understanding of the pharmacy market and profession (desirable). As an Area Operations Manager, you will be responsible for the performance and development of approximately 15–20 pharmacies.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. The ability to work as part of a team. At Co-op you’ll do work that matters, and you’ll be rewarded for your hard work with a competitive salary (inclu

In this role, you wont just manage timelines and budgetsyoull be a key driver of client relationships, team development, xrnqpay and business growth.

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that shipments move efficiently while delivering high-quality service to customers.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. What you’ll do Own the day-to-day running of the store by leading the team on your

A leading environmental and engineering consulting firm in the UK is seeking a Project Manager to join their Water Practice.This role involves managing complex projects within the water sector, ensuring timely delivery, and engaging effectively with stakeholders.Candidates should have a relevant deg

What you’ll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Wo

Qualified Environmental Health Practitioner with strong knowledge of relevant legislation (Food Safety, Health & Safety, Environmental Protection Act, Public Health Acts). Opportunity to work in a supportive, professional team environment.

Culturally, we combine the best of the two worlds: the technology standards of high‑frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. We actively participate in the development of the blockchain ecosystem by being one of the large