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Job Title: Business Development ExecutiveLocation: Pencoed, Bridgend - 100% Office basedSalary: £32,000 - £35,000 per annum, OTE £47,000Job Type: Full-time, PermanentWorking Hours: Monday to Friday - 8:30am to 5.00pmWho are We:Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!'About The Role:Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team.Key Responsibilities:Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales teamLead Generation: Identify and qualify new business opportunities through outbound calling outreachRelationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engagedData Management: Maintain accurate records of all activities using the outbound sales CRMProspecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.What we're looking for:Proven experience in a business development or sales roleExcellent communication and interpersonal abilitiesAbility to analyse data and identify trends and pain pointsExperience in the IT and Communication sector is a plusProficiency in CRM software and other sales toolsBenefits:Salary: £32,000 - £35,000 per annumUncapped Commission - realistic OTE £47,000EMI Share Equity Scheme - own a slice of the 'Purple Pie.'Day off for your birthday.Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays.Give back day to support your chosen charity.Savings on gym memberships, shopping and other discounts available through Perkbox.Variety of social events & team building opportunities are available.Opportunities for professional development and career progression.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.Please click the APPLY button to submit your CV for this role.Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role .TPBN1_UKTJ

Electrician (Maintenance) Location: Bridgend Hours: Mon Fri 7.30am 4.30pm Pay Rate: £18.00 per hour (£34,700 per annum) + call out + overtime rates Duration: Permanent A long standing engineering contractor in Bridgend is looking to recruit an experienced and qualified Electrician. Our client has a variety of contracts with local Councils and Government buildings throughout the M4 corridor. The work will vary from small repairs to medium sized construction and maintenance projects. Due to the nature of the work, applicants will need to be able to pass a background check. You will receive regular call out and overtime rates. Requirements Must be a fully qualified Electrician Must hold an ECS Gold Card Must have full drivers license No criminal record as background checks to be completed To Apply This position offers the chance to join a reputable company within South Wales. They have expanded throughout the years and would welcome an experienced and qualified electrician to add to their highly skilled team. If you would like to be considered for this role, please send your up-to-date CV to Totec today. TPBN1_UKTJ

Job Title: Digital Marketing & Content Executive Location: Pencoed, Bridgend - Office Based Salary: £30,000 - £35,000 per annum Job Type: Permanent, Full-time - Monday to Friday, 8:30am to 5pm About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a creative and capable Digital Marketing & Content Executive to help bring the Flotek brand to life across every channel. This is a hands-on role for someone who combines strong design skills with a real understanding of social media and digital content. You'll turn marketing plans, campaigns and ideas into engaging creative work, producing everything from social media graphics and sales collateral to photography, video and email campaigns. You'll work closely with our Head of Marketing and wider team to plan and deliver content that builds the Flotek brand, showcases our people and expertise, supports our campaigns and helps generate new business opportunities. We're looking for someone who can take a brief, develop the creative idea and see it through to execution. You'll need a sharp eye for design, strong attention to detail and the confidence to manage multiple projects in a fast-moving business. Working hours are Monday to Friday, 8:30am to 5pm, in the office. Day-to-day activities include: Designing engaging content for social media, email campaigns, presentations, sales collateral, digital advertising and internal communications Planning, creating and scheduling social media content across Flotek's channels Developing creative ideas that support marketing campaigns, product launches, company news, events and recruitment Producing on-brand graphics, templates and marketing materials for teams across the business Capturing high-quality photography and video content featuring our people, partners, events and projects Editing short-form video content for social media, campaigns, case studies and internal communications Writing and adapting clear, engaging copy for social media, emails and other digital content Building and sending email campaigns, ideally using Mailchimp or a similar platform. Updating website pages and content (using Webflow) Helping maintain a consistent and recognisable Flotek brand across every touchpoint Managing the content calendar and ensuring agreed activity is produced, approved and published on time Monitoring social media and campaign performance to understand what's working and improve future content Working with colleagues across the business to uncover stories, results and ideas worth sharingAbout you: Proven experience in a digital marketing, content or creative role A strong portfolio demonstrating high-quality graphic design across digital and printed formats Good working knowledge of Adobe Creative Cloud/Canva, or comparable professional design software Experience planning, creating and publishing content across LinkedIn, Facebook, Instagram and other relevant social platforms A strong understanding of how content should be adapted for different audiences, channels and formats The ability to work confidently from an initial brief through to finished creative work. Familiarity with Ai tools and platforms for content creation, design, video editing or marketing workflows would be an advantage Strong written communication skills and a good eye for detail Excellent organisation, with the ability to manage several deadlines and projects at once A collaborative approach and the confidence to work with people across all levels of the business Experience capturing and editing photography and video is highly desirable Experience using Mailchimp and Webflow would be an advantage Experience within technology, B2B marketing or a fast-growing business would be useful, but isn't essentialBenefits: Inclusive EMI Share Equity Scheme: own a slice of the Purple Pie Birthday day off Additional day off for personal life milestones, such as weddings, moving house, a child's first day at school or religious holidays Give Back Day for supporting a charity of your choice Perkbox discounts across shopping, gyms, restaurants and more Regular social events and team-building opportunities Opportunities for professional development and career progressionDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Social Media Executive, Digital Marketing Analyst, Digital Marketing Executive, Content Creator, Digital Content Executive, Marketing Coordinator, Graphic Designer, Multimedia Content Producer, Digital Marketing Specialist, Brand Content Specialist, Social Media & Content Coordinator, Web and Content Executive, Online Content Creator may also be considered for this role

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team cultureSpecialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentationTechnical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolutionMaintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accuratelyService Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performanceKPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partnersCustomer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service deliveryWhat We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence.Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development OpportunitiesDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role

Job Title: Business Development Executive Location: Pencoed, Bridgend - 100% Office based Salary: £32,000 - £35,000 per annum, OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are We: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales toolsBenefits: Salary: £32,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role

Job Title: Comms Specialist Engineer Location: Bridgend or St Asaph Salary: £30,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Why join Flotek? Flotek Group is one of the fastest-growing technology companies in the UK, helping small and medium-sized businesses with IT, cyber security and communications technology. You will join our "Purple Army", a collaborative and fast-paced team that values expertise, trust, recognition and delivering a genuine "Wow" for our partners. Every employee shares ownership of the group, so you are genuinely invested in our success. The role: You will be a key point of contact on our comms helpdesk, providing high-quality remote support across VoIP, connectivity and data networking. You will resolve issues efficiently, escalate with clear diagnostics where needed, and make sure both our internal teams and partner environments get outstanding service. This is a full-time, office-based role and you can be based at either our Pencoed office in Bridgend, South Wales, or our St Asaph office in North Wales - whichever suits you best. You must be able to commute reliably to one of these offices. We cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management: Resolve tickets within agreed SLAs with timely responses, accurate updates and clear documentation. Ownership and escalation: Own incidents end to end, aim for First Contact Resolution, and escalate to Comms Specialists or carriers with clear diagnostics. Technical troubleshooting: Diagnose VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC, FTTP, SoGEA) and internal network connectivity. Supplier coordination: Liaise with broadband carriers and hosted voice providers to progress faults and drive timely resolution. Service monitoring: Spot and respond to outages, call quality issues, latency and performance concerns before they escalate. Continual improvement: Document known issues, workarounds and fixes in the Knowledge Base to speed up future resolution. Service communication: Give clear, confident updates to customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths.What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives in a busy helpdesk environment. 1 to 2 years' experience in a VoIP or communications support role. A good understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Strong problem-solving skills and the ability to diagnose issues logically. Excellent communication skills and a genuine customer-first approach. The ability to work effectively in a fast-paced helpdesk environment. A desire to grow your skills and progress into more advanced comms engineering roles.Useful, but not essential: Exposure to hosted VoIP platforms such as Gamma, Horizon, CallSwitch or Yealink handsets. Awareness of Microsoft Teams Phone, Operator Connect and Teams Calling Plans. Experience with DrayTek, UniFi, Aruba or SonicWall networking solutions. Experience using a ticketing system such as HaloPSA. Relevant certifications such as CompTIA Network+ or vendor-specific VoIP and networking qualifications.Technologies you will work with: Voice & Telephony Hosted VoIP: FloCX (Gamma/Cisco), FloOne, Floline+ Microsoft Teams Phone and Operator Connect SIP trunking (Gamma and Voicehost) Yealink handsets and desk phone estates Call routing, IVR, call queues and voicemail FloAnywhere and mobile solutionsConnectivity & Networking SoGEA, FTTC, FTTP and leased lines DrayTek, UniFi and Aruba networking SonicWall firewalls and VLAN configuration Carrier and broadband fault management HaloPSA ticketing and service records Monitoring tools for call quality and latencyWorking pattern: Monday to Friday, working 8 hours per day between 08:00 and 18:00. A 30-minute lunch break each day. Weekend on-call support on a shared rotation. Office-based at either Pencoed (Bridgend) or St Asaph.What you will get: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie". Birthday day off. An additional day off for personal life milestones. A Give Back Day to support a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms / VoIP Support Engineer, Telecoms Engineer, Telecoms Support Technician, IT & Telecoms Helpdesk Engineer, Telecoms Support Specialist, Telecoms Helpdesk Engineer may also be considered for this role

Electrician (Maintenance) Location: Bridgend Hours: Mon – Fri 7.30am – 4.30pm Pay Rate: £18.00 per hour (£34,700 per annum) + call out + overtime rates Duration: Permanent A long standing engineering contractor in Bridgend is looking to recruit an experienced and qualified Electrician. Our client has a variety of contracts with local Councils and Government buildings throughout the M4 corridor. The work will vary from small repairs to medium sized construction and maintenance projects. Due to the nature of the work, applicants will need to be able to pass a background check. You will receive regular call out and overtime rates. Requirements • Must be a fully qualified Electrician, • Must hold an ECS Gold Card, • Must have full driver’s license, • No criminal record as background checks to be completed To Apply This position offers the chance to join a reputable company within South Wales. They have expanded throughout the years and would welcome an experienced and qualified electrician to add to their highly skilled team. If you would like to be considered for this role, please send your up-to-date CV to Totec today

Job Title: Comms Specialist Engineer Location: Bridgend or St Asaph Salary: £30,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Why join Flotek? Flotek Group is one of the fastest-growing technology companies in the UK, helping small and medium-sized businesses with IT, cyber security and communications technology. You will join our 'Purple Army', a collaborative and fast-paced team that values expertise, trust, recognition and delivering a genuine 'Wow' for our partners. Every employee shares ownership of the group, so you are genuinely invested in our success. The role: You will be a key point of contact on our comms helpdesk, providing high-quality remote support across VoIP, connectivity and data networking. You will resolve issues efficiently, escalate with clear diagnostics where needed, and make sure both our internal teams and partner environments get outstanding service. This is a full-time, office-based role and you can be based at either our Pencoed office in Bridgend, South Wales, or our St Asaph office in North Wales - whichever suits you best. You must be able to commute reliably to one of these offices. We cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management: Resolve tickets within agreed SLAs with timely responses, accurate updates and clear documentation. Ownership and escalation: Own incidents end to end, aim for First Contact Resolution, and escalate to Comms Specialists or carriers with clear diagnostics. Technical troubleshooting: Diagnose VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC, FTTP, SoGEA) and internal network connectivity. Supplier coordination: Liaise with broadband carriers and hosted voice providers to progress faults and drive timely resolution. Service monitoring: Spot and respond to outages, call quality issues, latency and performance concerns before they escalate. Continual improvement: Document known issues, workarounds and fixes in the Knowledge Base to speed up future resolution. Service communication: Give clear, confident updates to customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths. What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives in a busy helpdesk environment. 1 to 2 years' experience in a VoIP or communications support role. A good understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Strong problem-solving skills and the ability to diagnose issues logically. Excellent communication skills and a genuine customer-first approach. The ability to work effectively in a fast-paced helpdesk environment. A desire to grow your skills and progress into more advanced comms engineering roles. Useful, but not essential: Exposure to hosted VoIP platforms such as Gamma, Horizon, CallSwitch or Yealink handsets. Awareness of Microsoft Teams Phone, Operator Connect and Teams Calling Plans. Experience with DrayTek, UniFi, Aruba or SonicWall networking solutions. Experience using a ticketing system such as HaloPSA. Relevant certifications such as CompTIA Network+ or vendor-specific VoIP and networking qualifications. Technologies you will work with: Voice & Telephony Hosted VoIP: FloCX (Gamma/Cisco), FloOne, Floline+ Microsoft Teams Phone and Operator Connect SIP trunking (Gamma and Voicehost) Yealink handsets and desk phone estates Call routing, IVR, call queues and voicemail FloAnywhere and mobile solutions Connectivity & Networking SoGEA, FTTC, FTTP and leased lines DrayTek, UniFi and Aruba networking SonicWall firewalls and VLAN configuration Carrier and broadband fault management HaloPSA ticketing and service records Monitoring tools for call quality and latency Working pattern: Monday to Friday, working 8 hours per day between 08:00 and 18:00. A 30-minute lunch break each day. Weekend on-call support on a shared rotation. Office-based at either Pencoed (Bridgend) or St Asaph. What you will get: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. Birthday day off. An additional day off for personal life milestones. A Give Back Day to support a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms / VoIP Support Engineer, Telecoms Engineer, Telecoms Support Technician, IT & Telecoms Helpdesk Engineer, Telecoms Support Specialist, Telecoms Helpdesk Engineer may also be considered for this role. TPBN1_UKTJ

Job Title: Children's Support Worker Location: Porthcawl, Bridgend, Wales / South Wales Salary: £14.24 - £24.48 per hour (including holiday pay and sleep-in rates) Employment Type: Temporary - Part time or Full time Job Description: Are you passionate about making a positive impact on young people's lives? Our client, a leading social care provider, is seeking compassionate and adaptable Children's Support Workers to join their team in Porthcawl. This role offers flexible hours, allowing you to support children and young people in various activities and settings, from weekends away to community outings. Key Responsibilities: As a Children's Support Worker based in Porthcawl, your daily duties will include: Supporting children and young people with their daily activities, interests, and development. Promoting independence and wellbeing through personalised care and support. Attending trips, holidays, and weekend activities to enhance social skills and experiences. Ensuring the safety and welfare of children by following care plans and safeguarding guidelines. Providing emotional and practical support to young people, especially during challenging situations. Assisting with behaviour management and incident minimisation, including restraint training if qualified. Building strong, trusting relationships with children and young people to foster a supportive environment. Requirements & Qualifications: To be successful as a Children's Support Worker, you will need: A minimum of 6 months' experience working with children or within a social care setting. Restraint training certification (or willingness to undergo training). A current Enhanced DBS check on the update service or willingness to obtain one. A valid UK Driving Licence. Understanding of trauma, homelessness, domestic abuse, and their impacts on young people. An empathetic, resilient, and caring nature with excellent relationship-building skills. The right to work in the UK. Benefits & Work Environment: Competitive hourly pay rates with regular reviews. Flexible shifts to suit your schedule, ideal for students, parents, or those with other commitments. Opportunities to work across diverse settings and gain valuable experience. Supportive team environment with ongoing training and development opportunities. * The chance to make a real difference in the lives of young people in Porthcawl and surrounding areas. If you are a qualified Children's Support Worker seeking a rewarding role in Porthcawl, apply today! Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer, and decisions are made on merit alone

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentation Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolution Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accurately Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performance KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partners Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service delivery What We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role. TPBN1_UKTJ

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Seeking a Nature-based Solutions Specialist for Southern Water to enhance and protect the environment.

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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there��

Want to drive your career forward at a company where youre truly valued?.Then wed love you to join us at poltronesof as a 7.Youll be part of a supportive team dedicated to bringing smiles to customers faces, not just furniture to their door.In a career that rewards hard work with great benefits.If y

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, theres

Please note: £38,082.Sleep in Shifts at £50 per night with average of 9 per month & approx.Location Neath Port TalbotFull time and part time opportunities availableWe have an opportunity for Senior Residential Support Workers to join o

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500 per week, regular local rounds and early access to ea

Sleep in Shifts at £50 per night with average of 9 per month & approx.Full time and part time opportunities available.We have an opportunity for Senior Residential Support Workers to join our dynamic team within our childrens home in.

An exciting opportunity to lead customer-specific engineering developments for a growing manufacturer in the Peak District, delivering bespoke products for a global client base while guiding engineering teams and driving quality, innovation and continuous improvement.This role is officially known as

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an imp

Are you looking to benefit from a new career in Project Management?.If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager.We do this using our specialised programme looking at placing candidate

Looking for a care job that actually values you? Were hiring Home Care Workers £13 per hour, paid mileage, weekly pay, and guaranteed hours.Join the 1st Grade Family where care, teamwork and kindness come 1st.Join the 1st Grade Family Home Care Worker Cardiff, Newport & Vale of Glamorgan Driver

Sleep in Shifts at £50 per night with average of 9 per month & approx.Vale of Glamorgan Full time and part time opportunities available We have opportunities for Residential Support Workers to join our dynamic teams within our semi-rural children's homes in the.Young People with Emotional & Behavio

Male Support workers only : This post is exempt under the Equality Act 2010 as there is a genuine occupational need to recruit Males due to the nature of the role. You will need: Full UK Drivers License (Required) Business Insurance (Required) Caring, patient and empathetic nature Excellent communic

Sleep in Shifts at £50 per night with average of 9 per month & approx.Location – Vale of Glamorgan Full time and part time opportunities available We have an opportunity for Senior Residential Support Workers to join our dynamic team within our children's home in Cowbridge area , supporting u

Sleep in Shifts at £50 per night with average of 9 per month & approx.Check out the role overview below If you are confident you have got the right skills and experience, apply today.Location – Bridgend Full time and part time opportunities available We have an opportunity for Senior Residential

Job Title: Warehouse Operative Location : Wimblington, March Salary: £12.Monday to Friday (14:00-20:00hrs) £13.Monday to Friday (20:00-22:00hrs) £13.On 4 Off Days (06:00-18:00hrs) £13.Nights Monday to Friday (18:00-06:00hrs) Job Type: Full-time, Permanent Shifts Available: There are two shifts a

About The Role Ready to take the next step in your career? Person Power is currently seeking dedicated and reliable Residential Support Workers to join a supportive team on a Full Time/ Permanent basis, combination of day shifts and night shifts.This role involves providing person-centred support in

Project Manager – On-Site / Hybrid Opportunities (United Kingdom) Location*On-site / Hybrid – Multiple Locations Across the United Kingdom

Amazon Flex Delivery Driver - Earn £14 to £18* per hour.Deliver packages on your schedule and get paid weekly.Flexible hours and get access to a wide range of deals & discounts.Deliver with us this winter as a seasonal delivery partner.To continue delivering smiles to all our customers, we’re op

Position: Retail Security Officer Location: Maesteg Pay Rate: £14.A Door Supervisor SIA Licence is required.Your Time at Work The role holder is to provide a flexible, proactive security provision for the client, to reduce their losses and improve colleague and customer safety.This is achieved both

We seek proactive and professional Relief Support Workers for our supported living service in Braintree, Essex.This role involves supporting individuals with learning disabilities, autism, complex needs and mental health needs.As a Key Worker, youll be crucial in supporting clients aspirations.This

About UsWe are a trusted Dayforce implementation partner, helping organisations transform the way they manage their people.Our work spans the full HCM feature set, including HR, Workforce Management, Talent and Payroll, combining deep consulting expertise with innov

We’re partnered with a boutique ServiceNow Consultancy looking to hire a Junior ServiceNow Engagement / Project Manager to add to the existing team.You will be responsible for leading client engagements, driving successful ServiceNow implementations and elements of customer success.You will be the

Project Manager About The Company:MustardSeed PMO designs and delivers project management solutions for complex, regulated sectors.We build PMOs, plan, staff, and run proj

Vacancy Summary Job Title: Senior Project Manager Job Type: Permanent Job Ref: 1452 Location: Cambridgeshire (1st project near Ely) Start Date: ASAP Salary: c£65k-£70k competitive package (car allowance, pension, healthcare, etc.Company & Project: An industry-leading, highly successful nation