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Trabajos customer service supervisor en IsleworthCrear alertas

  • Supervisor
    Supervisor
    hace 6 días
    £12.71–£15.71 por hora
    Jornada completa
    London

    The Role As a Pub Supervisor, you’ll play a key role in leading the front of house team within a busy, fast-moving pub environment. You’ll help create a welcoming atmosphere, ensure smooth day-to-day service, and support both the team and management in delivering an excellent customer experience. This position is ideal for someone who enjoys working under pressure, leads by example, and is looking to build a long-term career in hospitality. Key Responsibilities • Overseeing daily front of house and bar operations, • Supervising and supporting the team throughout busy service periods, • Delivering outstanding customer service and ensuring guests have a positive experience, • Assisting management in maintaining high service standards and smooth team organisation, • Training and mentoring new and existing staff members, • Ensuring the pub, bar, and customer areas are clean, organised, and presented to a high standard, • Maintaining strong communication between bar staff, floor staff, and kitchen teams, • Supporting stock management, bar setup, and general bar service duties, • Handling customer queries and resolving issues professionally when needed What We’re Looking For • Strong leadership and teamwork skills, • Excellent communication and customer service abilities, • A positive, reliable, and hardworking attitude, • Ability to remain calm and efficient in a busy pub environment, • Previous experience in hospitality, bar service, or a supervisory role preferred, • Good knowledge of bar operations, drink service, and customer interaction, • Someone motivated to progress and grow within an expanding business What We Offer • Competitive pay depending on experience, • Opportunities for career growth and internal progression, • Supportive and approachable management team, • A stable and growing business with long-term development opportunities, • A friendly team-focused working environment

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  • Pub Assistant Manager
    Pub Assistant Manager
    hace 13 días
    Jornada completa
    Richmond

    Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

    Inscripción fácil
  • Assistant Manager
    Assistant Manager
    hace 2 meses
    Jornada completa
    London

    We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

    Inscripción fácil
  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 11 horas
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Sin experiencia
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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    hace 1 día
    £15–£18 por hora
    Jornada parcial
    London

    We are looking for an experienced and reliable Weekend Supervisor to join our team at Winchester House Club, a friendly and established private members' club in Putney. This is a hands-on role for someone who enjoys hospitality, takes pride in delivering excellent service, and is confident leading a shift independently. Key Responsibilities: Supervising bar and restaurant operations during weekend shifts Delivering high standards of food and beverage service Opening and closing the club, including security and cash handling procedures Managing staff on duty and ensuring smooth service Maintaining cellar standards, line cleaning schedules, and stock control Supporting events and member functions as required Ensuring health, safety and licensing regulations are followed Essential Requirements: Previous supervisory experience in hospitality Good beer cellar knowledge and experience managing draught products Strong food service experience Confidence opening and locking up a licensed venue Ability to work independently and make decisions when required Personal Licence Holder desirable but not essential What We're Looking For: Professional, dependable and well-presented Excellent communication and customer service skills A team player who can lead by example Someone who enjoys building relationships with members and guests Competitive hourly rate based on experience. If you're looking for a varied weekend role in a welcoming members' club environment, we'd love to hear from you.

    Inscripción fácil
  • Shift manager
    Shift manager
    hace 1 mes
    Jornada completa
    Northfields, Hounslow

    Are you an experienced and enthusiastic leader ready to take on a key role in a vibrant fast-food cafe? rada cafe, an independent establishment in London specializing in halal breakfast, brunch, and lunch, is looking for a dedicated Shift Manager to join our team. As a Shift Manager, you will be responsible for the smooth operation of our cafe during your assigned shifts. Your main duties will include: • Supervising and motivating our team members to deliver exceptional customer service., • Ensuring the highest standards of food quality, hygiene, and presentation are consistently met., • Managing daily operations, including opening and closing procedures, cash handling, and till reconciliation., • Overseeing stock levels, placing orders, and minimizing waste., • Handling customer inquiries and resolving any issues efficiently and professionally., • Maintaining a clean, safe, and welcoming environment for both staff and customers., • Training new staff and supporting ongoing development of the team. We are looking for someone with: • Proven experience in a supervisory or management role within the fast-food or hospitality industry., • Strong leadership and communication skills., • A passion for delivering excellent customer service., • Ability to work effectively in a fast-paced environment., • A good understanding of food safety and hygiene regulations. If you are a proactive individual with a positive attitude and a commitment to quality, we would love to hear from you.

    ¡Incorporación inmediata!
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  • Business Development Manager
    Business Development Manager
    hace 1 día
    £42000–£45000 anual
    Jornada completa
    West Drayton

    Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Contribute to customer acquisition, retention, and brand development initiatives Skills & Experience Required • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£42,000 – £45,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

    Inscripción fácil
  • Supervisor
    Supervisor
    hace 3 días
    £13–£18 por hora
    Jornada completa
    Ealing Broadway, Ealing

    We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

    ¡Incorporación inmediata!
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  • General Manager
    General Manager
    hace 6 días
    £55000–£60000 anual
    Jornada completa
    London

    Location: Chiswick, West London (W4), W4 Salary: From £55,000 to £60,000 per annum Our client runs a renowned brasserie in West London, known for its contemporary British menu made from the finest locally sourced ingredients. The establishment's dedication to passion and professionalism has redefined smart casual dining for customers local to West London. General Manager benefits: • Work for an owner who advocates and encourages career advancement for all staff members., • Annual salary: £55,000, • Location: West London, • Working hours: 48 per week, comprising 1 double shift and 4 single shifts – 5 days working, 2 days off., • Meals for staff are provided while on duty., • The restaurant owners aim is to expand their portfolio, which will generate additional opportunities for advancement to the position of operations manager. General Manager Requirements: • A highly skilled General Manager who excels in a fast-paced setting., • The ideal General Manager should possess a hands-on approach to team leadership. Our client has a preference for candidates who thrive on actively engaging with the team during busy service periods., • All applicants must have a stable and proven employment history., • The ideal candidate will be located in West London to ensure a straightforward commute to and from work., • We are seeking a General Manager with prior experience in managing an award-winning and high-volume restaurant environment.

    ¡Incorporación inmediata!
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  • Marketing Manager
    Marketing Manager
    hace 26 días
    £50000–£52000 anual
    Jornada completa
    Hounslow

    Job description • Applicant will be responsible to Lead and implement the company’s marketing and commercial strategy, ensuring alignment with business objectives and revenue targets., • Plan, develop, and deliver integrated marketing campaigns across various channels, including promotional activities, brand campaigns, and customer engagement initiatives to enhance visibility and market presence., • Conduct market research and commercial analysis to identify customer trends, competitor activity, and emerging opportunities within the travel and tourism sector., • Oversee the company’s marketing activities and promotional platforms to ensure consistent brand positioning and effective communication with target audiences., • Develop and implement pricing strategies, promotional offers, and travel packages in line with market demand and commercial objectives., • Build and maintain strong relationships with external partners, travel agents, suppliers, and other stakeholders to support collaborative marketing initiatives and business growth., • Identify and explore new markets, customer segments, and business development opportunities to expand the company’s reach., • Enhance customer retention strategies by analysing customer behaviour and improving service offerings and engagement approaches., • Ensure all marketing activities comply with relevant UK advertising standards, consumer protection requirements, and applicable regulatory obligations., • Work collaboratively with internal teams to ensure consistency in branding, messaging, and service delivery across all customer touchpoints.

    ¡Incorporación inmediata!
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