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  • Team Leader
    Team Leader
    2 months ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • General Manager
    General Manager
    2 months ago
    Full-time
    White City, Hammersmith and Fulham

    General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

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  • Operations Manager
    Operations Manager
    2 months ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    12 hours ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Data Analyst
    Data Analyst
    18 hours ago
    £42000–£45000 yearly
    Full-time
    Isleworth

    Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)

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  • Production Manager
    Production Manager
    3 days ago
    £30000–£35000 yearly
    Full-time
    London

    Production Manager ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Holland Park avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Production Manager will be responsible for creating high-quality gelato cakes and gelato following established recipes and production guidelines. This position involves executing the gelato cake-making process, ensuring consistency in taste and texture, and adhering to food safety and hygiene standards. The Production Manager will collaborate with the production team and contribute to the development of new flavours to enhance the gelato offerings. The Production Manager will be responsible for ensuring adequate stock levels and ordering of products from different suppliers. TASKS 1. Recipe development & innovation, 2. Create new gelato cake flavors, textures, and designs, 3. Adapt seasonal or trending concepts into products, 4. Cake assembly & decoration oversight, 5. Ensure consistent layering (gelato, sponge, fillings, coatings), 6. Maintain visual presentation standards, 7. Quality control, 8. Taste, texture, structure, and appearance checks, 9. Ensure proper freezing, storage, and shelf life, 10. Customization management, 11. Handle special orders (birthdays, events, dietary needs), 12. Coordinate personalized designs and messages, 13. Production planning & scheduling, 14. Forecast demand (daily/weekly/seasonal), 15. Plan batch production of gelato bases, cakes, and components, 16. Inventory & supply chain management, 17. Order ingredients (cream, chocolate, dry goods, etc), 18. Monitor stock levels and minimize waste, 19. Staff supervision, 20. Train team members on techniques and hygiene, 21. Assign shifts and manage workflow, 22. Process optimization, 23. Improve efficiency in churning, freezing, and assembly, 24. Standardize recipes and procedures, 25. Ensure compliance with food safety regulations (e.g., HACCP principles), 26. Maintain hygiene standards and cleaning schedules, 27. Monitor storage temperatures and traceability, 28. Cost control - manage food cost percentages and production efficiency, 29. Sales coordination - work with front-of-house or marketing on product launches, 30. Reporting - track production output, waste, and product performance REQUIREMENTS • Gelato & pastry expertise, • Organization and time management, • Leadership and team coordination, • Attention to detail (especially aesthetics), • Problem-solving under pressure, • Strong understanding of food safety and hygiene practices in a production environment AVAILABILITY • Up to 45 hours / week - Usual schedule is Monday to Friday, • Location: 495 Fulham Palace Road, SW6 6SU, • Flexibility to work varying shifts, including weekends and holidays BUDGET Yearly salary: £30.000,00 to £35.000,00 depending on experience

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  • Cafe Manager
    Cafe Manager
    24 days ago
    £14–£15 hourly
    Full-time
    London

    Daytime Café Manager — Alma Barnes Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our Barnes location — a busy, community-loved spot known for great coffee, fresh food, and a genuinely warm atmosphere. This is a role for someone who takes pride in running a tight operation, develops their team, and holds the standard without being told to. What you'll be doing • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 7, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance, • Keeping on top of stock, waste, and supplier deliveries, • Reporting to the Operations Director and contributing to broader brand decisions What we're looking for: • 1–2 years in a café or hospitality management role, • A leader who sets the tone — calm under pressure, consistent, and accountable, • Strong operational instincts: you notice what's slipping before it becomes a problem, • Genuine warmth with customers and a commitment to building a loyal regular base, • Experience with staff scheduling and stock control What we offer • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A stable, growing brand with real opportunity to progress as Alma expands Great cafés don't run themselves. If you're the one who makes it happen, we want to hear from you.

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  • Security Officer
    Security Officer
    1 month ago
    £12–£16 hourly
    Part-time

    We are seeking dedicated and professional individuals to join our team as a Security Officer, embodying our core values of Loyalty, Integrity, and Professionalism. This role is ideal for exceptional leaders who excel in a customer-centric environment and are committed to delivering high standards of service. As a Security Officer, your key responsibilities will include: • Extending a warm and professional welcome to all venue visitors., • Conducting thorough screenings to ensure entry suitability., • Leading and managing the door supervision team, ensuring effective performance of duties., • Developing and implementing robust security protocols and procedures., • Collaborating effectively with clients, customers, and colleagues to ensure seamless operations., • Performing detailed searches for unauthorized or illegal items., • Responding promptly and efficiently to incidents within queues or the venue, coordinating with team members as necessary., • Providing comprehensive customer support and managing incidents both inside and outside the venue to maintain a safe environment., • Maintaining a visible security presence to ensure smooth operations and enhance the overall customer experience., • Conducting regular briefings with the team to discuss strategies and identify areas for improvement., • Offering training and mentorship to both new and existing team members, fostering a skilled and cohesive unit. We are looking for a natural communicator with excellent problem-solving skills and a consistently positive attitude, ready to contribute to a secure and welcoming atmosphere.

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  • Ecommerce Manager
    Ecommerce Manager
    2 months ago
    £8.5–£10 hourly
    Full-time
    Southall

    R S Gadgets, a dynamic provider of mobile accessories, is seeking an experienced Ecommerce Manager to drive our online sales strategy and operations. This crucial role focuses on maximizing our presence and performance across key e-commerce platforms, particularly Amazon and eBay TikTok and other marketplaces to achieve sales growth and enhance customer satisfaction. Key Responsibilities: • Develop and execute comprehensive e-commerce strategies to increase sales and market share on Amazon and eBay Tiktok and other marketplaces, • Manage and optimize product listings, including content, pricing, and promotional activities., • Monitor e-commerce trends, competitor strategies, and platform updates to ensure competitive advantage., • Oversee the entire customer journey, from inquiry resolution to post-sales support, ensuring excellent customer service., • Analyze sales performance data, identify growth opportunities, and implement corrective actions as needed., • Collaborate with internal teams and suppliers to ensure efficient product management, inventory, and order fulfillment. Desired Skills and Experience: • Proven experience in e-commerce management, with significant expertise in Amazon and eBay platforms., • Strong understanding of online retail operations, digital marketing, and customer relationship management., • Excellent analytical capabilities to interpret sales data and market trends., • Exceptional communication, organizational, and problem-solving skills., • A proactive, results-oriented approach with a focus on continuous improvement. NOTE WE DO NOT NEED BEGINNER AND WE CANT PROVIDE TRAINING IF YOU ARE A NEW LEARNER you must comply minimum of 2 years of continuous selling & Manging e-commerce platforms and marketplaces Thank you

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