Problem manager jobs in IsleworthCrear alertas

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We are seeking a skilled and experienced Amazon Paid Media Manager to join our team., • The ideal candidate will have a minimum of 4 years of proven experience in managing and optimizing Amazon Paid Media campaigns., • As an Amazon Paid Media Manager, you will play a crucial role in driving the success of our e-commerce business by strategically managing and optimizing our Amazon advertising efforts. Key Responsibilities: • Media Ownership: Build, manage, and optimise all Amazon Ads (Sponsored Products, Brands, Display, and DSP) to achieve ROAS, ACoS, and revenue targets., • Seller Central Management: Maintain and optimise campaigns, listings, and product data directly within Seller Central,ensuring everything from budgets to bids to catalogue data is accurate and optimised, • Strategic Execution: Work with the Amazon EU Lead to design and deliver a cohesive media plan that supports both short-term sales goals and long-term brand growth., • Search & Conversion Optimisation: Leverage keyword analysis, category insights, and competitive data to improve ranking and conversion., • Creative Collaboration: Partner with the brand and content teams to test and optimise assets in paid media campaigns., • Performance Analysis: Build weekly and monthly media performance dashboards, delivering actionable insights and recommendations., • Experience managing Amazon 3P accounts through Seller Central., • Deep experience in Amazon Advertising, including campaign setup, optimisation, and reporting., • Strong analytical skills with comfort using Helium10, Pacvue, JungleScout, or similar tools., • Experience scaling revenue in consumer brands (ideally supplements, beauty, or pet care). Campaign Strategy and Planning: • Develop and execute effective Amazon PPC strategies aligned with overall business objectives., • Conduct thorough keyword research and analysis to identify relevant and high-performing keywords., • Create and manage comprehensive PPC campaigns, ad groups, and keywords to maximize ROI. Budget Management: • Set, monitor, and optimize advertising budgets to ensure efficient allocation of resources., • Implement bidding strategies to achieve target ACoS (Advertising Cost of Sales) and other key performance indicators. Ad Creative and Copywriting: • Collaborate with the creative team to develop compelling ad creatives that resonate with the target audience., • Write persuasive and engaging ad copy to increase click-through rates and conversions. Performance Analysis and Reporting: • Regularly analyze campaign performance metrics and key performance indicators., • Provide insightful reports and actionable recommendations to enhance campaign performance., • Utilize analytics tools to track and measure the success of campaigns. Competitor Analysis: • Stay informed about industry trends and competitive landscape., • Conduct competitor analysis to identify opportunities and areas for improvement. Continuous Optimization: • Implement A/B testing strategies for ad creatives, targeting, and bidding., • Stay abreast of Amazon algorithm changes and update strategies accordingly. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • Minimum of 3-4 years of hands-on experience in managing Amazon PPC campaigns., • DSP experience would be a big plus too., • Proven track record of improving ACoS, conversion rates, and overall campaign performance., • In-depth knowledge of Amazon Advertising platform and best practices., • Strong analytical skills with proficiency in data interpretation and reporting., • Excellent communication and collaboration skills., • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Join LGC’s dynamic Monitoring, Evaluation & Learning team as a Senior MEL Manager, driving innovative, high-impact insights that shape NIHR’s national research strategy. Lead the development of NIHR Indicators, elevate evidence quality and collaborate across sectors to influence real-world health and economic outcomes. The Role This role offers an exciting opportunity to join the Monitoring, Evaluation and Learning team, supporting NIHR in generating high quality evidence that demonstrates and strengthens research impact. Reporting to the NIHR Lead Economist, the post encompasses organisational and programme level MEL activities, with a core focus on developing, managing and reporting NIHR Indicators across the four I’s: Impact, Inclusion, Innovation, and Investment. Key responsibilities include chairing the NIHR Indicators Delivery Group, integrating indicator evidence into outputs, producing and reviewing quantitative and qualitative data, advising on data quality and methods and enhancing impact visualisation. The role involves liaising with other delivery groups, maintaining process documentation, managing a team of indicator leads and overseeing data collection, analysis and report preparation, including integration into a comprehensive dashboard. You will collaborate across NIHR and external stakeholders to promote consistent processes, support continuous improvement and contribute to wider MEL development. Success requires strategic problem solving, strong project leadership and excellent relationship building skills to operate effectively across a complex research ecosystem. About you Required Criteria • Postgraduate degree in health related or social sciences, or equivalent experience, • Proven ability to apply monitoring, evaluation and learning approaches to deliver insight and encourage sustained refinement of programme/scheme processes, • Strong quantitative and qualitative analytical and problem solving abilities with the capacity to create, test and implement innovative solutions to complex challenges, • Experience developing innovative methodologies that collate different types of data from across systems, • Proficiency in methodologies to evaluate and assess impact, • Experience of using digital tools and systems to drive improvements, • In depth experience and understanding of UK health and life sciences R&D sector, including dissemination and adoption, and the importance of research impact Desired Criteria • Education and/ or equivalent experience in economics/ population health, • Experience working for a research funding organisation Competencies and Behaviors • Strong interpersonal and networking skills to build effective internal and external relationships, • Highly organised with proven project management experience and ability to prioritise and meet deadlines, • Excellent written and oral communication, including reporting and data visualisation, with ability to simplify complex information, • Motivated, adaptable and able to manage diverse responsibilities independently or within a team Compensation, Benefits & Working Arrangements: Salary: £48,600 to £51,300 per year Location: Twickenham, London / hybrid working model Contract Type: Permanent, full time Working Hours: 37.5 per week, 7.5 hours per day Annual Leave: 25 days, plus UK public holidays Employee Benefits Include: Annual bonus, subject to company performance Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office based, hybrid role with an expectation for all employees to attend our offices 1 day each week, this may increase, subject to team requirements. Application If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required and Desired Criteria' outlined in the job description. Additionally, share your enthusiasm for working with the NIHR. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We’re looking for a commercially driven Senior Manager, Ecommerce, Retail to lead our growth across key offline and online retail channels (excluding Amazon and DTC), • This role will be responsible for developing and executing channel strategies that drive sustainable revenue, profitability, and brand growth., • The ideal candidate is a hands-on commercial leader with strong account management experience, capable of balancing strategic thinking with day-to-day execution., • You should bring a solid understanding of retail dynamics, ecommerce pure players, , ideally within the pet, FMCG, or supplement categories. Key Responsibilities: Commercial Ownership • Own the P&L and deliver revenue and profit targets across ecommerce (excluding Amazon and DTC), retail., • Build and execute joint business plans with key customers to maximise growth and profitability., • Identify and secure new commercial opportunities across emerging ecommerce. Account Management • Manage relationships with key UK and PAN EU retail and ecommerce accounts, ensuring excellent customer engagement and execution., • Negotiate annual terms, promotional calendars, and in-store/online activations., • Drive optimal product assortment, pricing, and visibility across channels. Ecommerce Strategy • Partner with online retail customers and pure players to optimise content, promotions, and conversion performance., • Collaborate with marketing to drive visibility and traffic through effective media and trade marketing initiatives. Planning and Reporting • Lead monthly performance reviews, forecasting, and annual planning cycles., • Use data and insights to track performance, identify risks/opportunities, and build corrective action plans. Cross-Functional Collaboration • Work closely with marketing, supply chain, and finance to ensure flawless execution and customer satisfaction., • Serve as the commercial voice of the customer within the organisation. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience across retail, ecommerce., • Proven success managing major retail or online accounts (pet, FMCG, or supplements preferred)., • Strong commercial acumen with P&L management experience., • Experience launching and scaling brands through retail and international channels., • Demonstrated success in a hands-on, fast-paced environment., • Hands-on operator: comfortable managing the details as well as the big picture., • Commercially astute: strong negotiation and financial management skills., • Analytical mindset: able to interpret data and translate insights into action., • Collaborative and influential: works effectively across teams and with external partners., • Results-oriented: highly accountable, focused on delivering targets., • Pet industry experience (or a strong interest in it) is a major plus., • Excellent communication and collaboration skills., • Fluent in any other languages is a plus, • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Our client based in West Drayton are looking for a Quality Manager / Product Technologist / Product Compliance Specialist reporting directly to the Managing Director. Safety is their priority, and this role will help maintain our commitment to this as well help our continuous market growth. Role: The Quality Manager / Product Technologist / Product Compliance Specialist will be an experienced, skilled Manager of Compliance management in manufacturing and distribution environments within Far East locations Candidates will ideally have a broad business experience including quality, product safety, quality, systems & processes, and operational areas in food contact plastics, printing and some textile. An engineering discipline would be advantageous in understanding the product manufacture and the risks associated with product design execution. Responsible for safety, quality, compliance and ethical issues for all items distributed. An opportunity to be directly involved and influence product design working closely with product design at all stages of development. A practical ‘hands on’ manager able to handle many licensed projects simultaneously, work calmly under pressure whilst maintaining excellent attention to detail and customer attention. Experienced problem solver, able to work effectively to implement practical, effective corrective actions (system and product) improving product and processes. Essential Key elements: • Experience in Consumer Goods is essential and in Child Care food contact articles an advantage., • Ensure all products comply with UK and EU regulatory standards (REACH, FCM, EN71), as well as safety, environmental, sustainability, and labelling requirements., • Determine product test requirements, collect and verify product specifications, conduct risk assessments and all documentation to maintain required technical files, • Working knowledge of safety regulations and directives – UK and EU essential including Food contact and new General Product Safety Regulations and some Global preferred., • Reviewing all artworks and packaging to ensure accurate and compliant labelling., • Work to continually monitor product integrity performance in market and ensure effective & timely actions of unacceptable safety/quality issues., • Manage product safety reporting and analysis, • Understanding of Technical and Ethical Auditing, to meet our customer needs and maintain HOX Global standards – FCA, SMETA, BSCI are good examples., • Introducing and develop Quality Assurance tools within the product design and introduction process., • Maintain and continued development of consumer complaint and returns analysis system to be used in Quality Improvement., • Oversee inspection criteria at each factory and harmonising Inspection policy, procedure and standards across factories, • Maintain and upgrade Company quality manual in line with latest regulations and retailer expectancies, • Minimum 5 years working experience in similar environment

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover the Leicester Group (Leicester, Nottingham sheeting, Swadlincote and Cirrus). The Role Will • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Quality Role Responsibilities • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages Behaviours • Analytical thinking, • Self-Control, • Tenacity, • Rational Persuasion, • Efficiency Focused, • Concern for standards and Results focused, • Communication/briefing skills, • Negotiation/consultation skills, • Commercial awareness Core Competencies People Management • Leadership & Vision – Ability to inspire a team with a clear vision and purpose, • Coaching & Developing people – The ability to teach operational skills to others and mentor/coach accordingly, • Managing performance – Ability to monitor and evaluate performance and take appropriate action. Personal Competencies • Communication – Ability to convey ideas and decisions to internal and external customers, • Determination – Ability to overcome obstacles, • Influence/Persuasiveness – Ability to influence and inspire others to act Managing the Business • Organisation – The ability to judge situations accurately and make sound operational decisions to deliver results on time, • Continuous Improvement – The ability to continually monitor and review current working practices and make the best use of resources to improve organisational results Other Requirements Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

Continuous Improvement & Operational Excellence Manager We're gategroup—the world's largest airline caterer. We feed millions of passengers annually across 200+ locations. Now we need someone to make us leaner, faster, and better. What You'll Do • Fix what's broken. Streamline what's clunky. Roll out best practice across our aviation and rail catering operations. You'll use Lean, Six Sigma, and proper problem-solving tools to drive real improvements in quality, cost, and delivery., • Conduct problem-solving and root cause analysis using tools such as process mapping, Kaizen, value stream mapping, SMED, Poka-yoke, FMEA, cause & effect analysis, and 5S to eliminate inefficiencies and defects, • Develops and implements performance management systems that will help to measure and manage operational performance, compliance and quality, • Partners with facilities operations managers, shift team leaders (in the operation) and compliance colleagues to plan and execute operational and tactical improvements, • Drives development and rollout of technology tools into the operation, • Partner with ops managers and shift leaders to identify waste, implement tech solutions, and embed our gateOPEX programme. Mentor teams, run kaizen events, analyse data, and deliver measurable wins. This isn't desk-bound consultancy—you'll be on-site, getting your hands dirty, making change stick. What You'll Need Essential: • Proven track record using Lean/CI tools in manufacturing, pharma, healthcare, engineering, or automotive, • Management or supervisory experience, • GCSE Maths/Science, • Strong grasp of production systems (ERP, supply chain, planning), • Ability to influence, coach, and get diverse teams pulling in the same direction Desirable: • Lean Six Sigma certification (Green or Black Belt), • Engineering or technical degree, • Project management credentials Why Join? Career progression that's real (people genuinely move up, across, and internationally). Work that fits your life. A global brand with local impact. And the satisfaction of fixing things that actually matter. Interested? Apply now.

Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting skills, knowledge and experience (desirable) Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration) (desirable) Analogue CCTV system troubleshooting skills, knowledge and experience - desirable for existing systems and migration) (desirable) Door Entry System Design skills, knowledge and experience (desirable) Door Entry System troubleshooting skills, knowledge and experience (desirable) Competences: • A good team player who is able to work with other team members to achieve team targets, • Attention to detail, • Good communication skills as well as interpersonal skills to understand customers’ needs and meet their expectations, • Good problem solving skills and resilience, • Positive attitude towards work, • High integrity

Data Analytics Developer Reports to: Data Analytics Manager Context peermusic is the world’s largest independent music publishing and neighbouring rights administration company, operating from 39 offices in 31 countries. We publish or administrate millions of songs and recordings for thousands of clients around the globe, and we process billions of statement lines to make sure we collect and pay the royalties due to our clients. The Data Analytics Developer role sits within the Global Tech team, which develops and maintains the core business applications and websites used by peermusic’s operational staff - including the “Data Studio”, our cloud data lakehouse in Databricks which ingests data from a range of internal and external sources, and a range of business intelligence and analytics tools in Sigma Computing. The Data Analytics Developer role has responsibility for design, development, and maintenance of data pipelines in the Data Studio, and the design and development of reports and dashboards using Sigma Computing and other solutions. This role provides a great opportunity to work with some leading data technologies and interesting datasets within a great team. This job description sets out the main areas and duties for the role. However, the company is always evolving, and the role’s responsibilities and activities may develop and change over time. Please send us your application here: Your Responsibilities 1)Design/develop/test/document data pipelines to integrate data from various sources into the data lake, and to transform data within the warehouse. 2)Prepare automated tests to ensure that data pipelines are working as designed, and that data quality is as expected. 3)Assist in the design and implementation data warehouse models and marts to structure data for analysis purposes. 4)Assist in monitoring and troubleshooting the data lakehouse processes to ensure smooth operation and performance. 5)Develop, test, and maintain Sigma reports and dashboards per user requests. 6)Provide data extracts and basic analyses on an ad hoc basis for non-technical users. 7)Collaborate with a globally-distributed team of developers, analysts, and power users to help peermusic get the most out of our data. What you bring to the position: Essential: -Experience of working in data engineering or similar role, implementing data pipelines, integrations, or ETL/ELT between a variety of types of sources and targets. -Software development background or experience are required. -SQL: Ability to query and manipulate data in relational databases is critical. -Python: Basic Python skills for data manipulation are required. -Microsoft Office suite: A high degree of proficiency in Excel is essential, and proficiency in other Office tools is beneficial. -Data Cleaning and Manipulation: Able to work with a variety of data formats (e.g. XML, JSON, CSV/TSV, etc.) to preprocess, clean, and transform raw data into usable formats for analysis. Desirable: -Design: Experience of architecting data lake and warehouse structures, and modelling data for analysis purposes. -Data manipulation: Able to work with a variety of data formats (e.g. XML, JSON, CSV, Parquet, Avro, etc.) and perform basic analysis/manipulation. -PySpark: Proficiency in PySpark for processing in a distributed environment, is highly desirable. -Large data sets: Experience of working with multi-million or billion-row datasets, and the associated challenges and best practices. -Reporting/BI tools: Experience of using reporting/BI tools (e.g. Tableau, PowerBI, Sigma Computing, QlikView, etc.) to query data and prepare analytical reports is highly desirable. -Technologies: Experience of Databricks is particularly beneficial, as is experience of Sigma Computing. -Experience with Git and GitHub. -Music industry: Knowledge and experience of the music industry, in particular the publishing sector, is desirable but not essential. -Languages: In addition to English, any fluency in Spanish would be beneficial. Who you are: -A learner; curious about how the business process as well as the technology and the data, wants to be exposed to new challenges and learn new skills, likes to research and learn, likes sharing knowledge with others. -Detail-oriented; thorough and meticulous, ensures high-quality, gets to the bottom of a problem, pays attention to the small details. -Reliable; does what they say they will, when they say they will. -Customer-oriented; approachable, responsive, provides a great user experience. Location/Flexibility -Based from the peermusic London offices, in Richmond-on-Thames. -Flexibility for WFH 2 days/week, in coordination with other team members. Please send us your application here: peermusic is proud to be an equal opportunity workplace. Incoming applications are only evaluated for their professional qualifications, regardless of race, skin color, religion, gender, sexual identity, nationality, severe disability or age.

Transport Manager role paying up to £50,000 working for a national leader for Agricultural Supplies. Providing career progression opportunities and the opportunity to work for a company which are investing millions to their UK-based sites. Flexible working hours are available, providing flexibility around the working day. Company Information Their head office is based in Malton, which is easily commutable from surrounding areas such as York, Thirsk and other areas across North Yorkshire and the East Coast. A developing, leading supplier of Fuel & Agricultural Supplies are looking for an ambitious and experienced Transport Manager at their Malton site in the North Yorkshire area. This role has become available due to company growth and ongoing site investment. Salary and Benefits of the Transport Manager • Annual Salary between £45,000 - £50,000, • 28 Days Annual Leave (Inclusive of Bank Holiday’s), • Flexible Working Hours, • Company Pension Scheme, • Company Phone And Laptop, • Free Onsite Parking, • No Travel Requirements Role of the Transport Manager As the Transport Manager, you will be responsible for leading and managing all drivers with a focus on improving productivity, efficiency and operational discipline. This will be achieved by closely monitoring driver performance using various software and technology to improve route efficiency, time utilisation, delivery accuracy and adherence to driver hours. Key Responsibilities of the Transport Manager: • To plan and schedule all deliveries using CODAS, ensuring driver shift patterns, vehicle capabilities, and route timings are optimised for maximum efficiency., • Analyse and streamline daily operational routines, loading procedures, driver check-ins, run sheets, and end-of-shift processes to ensure time is used effectively throughout the day., • Ensure all operations comply with ADR, Driver Hours Regulations, health & safety, and environmental standards., • To introduce process improvements that reduce administrative burden on drivers and speed up turnaround times in the depot. I am keen to speak to anyone with the following skills and experience: • A strong background in Transport Management., • Proficient with CODAS (or similar planning and scheduling software such as Aimsun Next, PTV VISUM, PTV Vissim, Paramics, Saturn, Junction etc.)., • Proven experience as a people manager and leading a team of drivers., • High proficiency in planning and scheduling multi-vehicle operations, • Strong analytical and problem-solving skills. How to Apply: To apply for the role of Transport Manager, please sub it your CV direct or reach out to Toni-Marie Monks at E3 Recruitment.

Incident & Problem Manager (Contract). Identify recurring issues, raise and manage Problem records, and support root-cause analysis. Strong background in Incident & Problem Management within complex or regulated environments.

Senior IT Problem & Major Incident Manager. Senior IT Problem & Major Incident Manager. Senior IT Problem & Major Incident Manager.

Team Leader vacancy at GAIL's Elephant Park!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.A

Senior Project Manager (Mechanical bias). We are looking for an experienced Senior Project Manager with a mechanical bias to join our team on a London based project and be responsible for delivering on this multi-million-pound scheme. Lead pre commencement activities in conjunction with the Pre-cons

Part Time Team Leader vacancy at GAIL's Belsize Park!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organi

Service Manager (Complex Supported Living). Excellent leadership, communication, and problem-solving skills.

Fire & Security Service Manager. As the Fire & Security Service Manager, you’ll oversee a team of engineers delivering planned and reactive maintenance across Fire Alarm, CCTV, Intruder, Access Control and associated life-safety systems. Previous experience in a supervisory or managerial role with

As the Service Area Manager, you will oversee service delivery across your region, ensuring maintenance and repair operations are completed efficiently, safely, and to the highest standards. JobOpportunity #ServiceAreaManager #LiftIndustry #Services #Maintenance #Engineering #KLEEMANN #Careers 🚀.

The Pharmacovigilance (PV) Team Leader is responsible for ensuring that the Marketing Authorisation Holder (MAH) meets all pharmacovigilance obligations in the UK and EU.PV activities are conducted in accordance with.UK and EU legislation, GVP requirements, and company procedures.MAH Pharmacovigilan

Enterprise Sales Manager – Fintech / Financial Services. With enterprise accounts previously handled by the Commercial Manager, this is your opportunity to shape the team’s success and build senior-level relationships across financial services.

Account Manager - Marketing Leading Automotive Tyres and Service Provider.

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

You’ll lead from the front, delivering your own sales number and develop a team of Account Managers/Business Development Managers selling our comprehensive range of services such as Hardware and software Solutions, IT managed services portfolio, Cyber Security Solutions, VOIP & connectivity and an

A high-performing bid team within the soft FM industry is seeking an experienced Bid Team Leader to lead the production of high-value bids, tenders, and presentations across diverse sectors.This role oversees a team of proposal professionals to deliver compelling, compliant, and strategic bid docume

National Account Manager - Food Service. An established, premium UK food manufacturer with a rich heritage and strong sustainability credentials is seeking a Food Service Manager to join its growing commercial team. Reporting into the Food Service Commercial Manager, you will be responsible for mana

We are looking for outstanding Business Development & Account Managers with several years experience of successfully developing sales and relationships with operators in the Hospitality and Leisure sectors, with influence over the purchasing of Take away, Disposables and Hygiene products.

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

This is an opportunity for a skilled manager who values inclusion, continuous improvement and values-driven leadership. The Role Job Title: Service Manager Hours: 37. Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required Are you an inspiring leader who is passionate about improving

Location: Newcastle NE12 8BU Contract: Full-time Salary: £30,000 per annum 10% OTE (quarterly bonus) Night Shift Allowance: £6,400 per annum (paid monthly, takes annual salary up to £36,400) Hours: 37.Shift Pattern: Rotational 4 shifts per calendar week, including weekends Typical Night Shift Hou

Concierge Team Leader Location : Cheshire East North Salary : £28,881.Job title: Concierge Team Leader A fulfilling and exciting opportunity available for a Concierge Team Leader to join our Association.Read all the information about this opportunity carefully, then use the application button below

This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure).

Your role as Service Transition Manager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams.

Service Delivery Manager (SAP) — Luxury Fashion Retail. Service Delivery Manager (SDM).

Service Management or Application Service Ownership within enterprise or multi-vendor environments.Proven experience leading discovery and transition phases for large-scale service transformations.Strong understanding of ITIL principles, alongside modern DevOps and SRE practices.Demonstrated success

Operations Excellence: ITIL v3/v4, incident/problem/change management, RCA, Release/Environment Management. We are seeking a seasoned Service Delivery Manager (SDM) to lead a high-scale SAP landscape for a luxury fashion retail brand, spanning end-to-end application development, enhancements, and 24

An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. Serve as the primary escalation point for complex technical problems, ensuring swift and effective resolution. Strong analytical, organisational, and problem-s

Strategic thinking and problem-solving. Strong problem solving, ablytical and decision making skills.

This role suits a technically strong support manager looking for a. A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission-critical insurance platforms including policy adminis

Lead Cyber Incident Response Manager.

My client are seeking an Engineer turned Manager to Lead a globally dispersed Desktop Support team, in a busy Trading environment.

Excellent communication and problem-solving skills.

Job Title: SOC Incident Response & Threat Hunting Manager. We are seeking a highly skilled and experienced SOC Incident Response & Threat Hunting Manager to join our growing Security Operations Centre.

You lead Major Incidents with clear communication.You leave things stronger than you found them.Coordinate suppliers in a proper SIAM model, make SLAs and OLAs meaningful.Regularly review IT service performance and identify opportunities for improvements across those associated services.Implement an

An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service managemen

Production Supervisor | Production Line Leader | Assistant Production Manager | Production Shift Supervisor | Production Shift Leader | Food Industry Production Jobs.

Understand Service Desk Ticket concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Change Management etc. Problem solving and root cause analysis. Excellent problem solving/quantitative/analytical skills.

IT Service Desk Manager/IT Support Team Leader. A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader.

We’re recruiting for an experienced Incident Response / SOC Manager to join our mission in safeguarding a prestigious multinational client during a key SIEM platform transition.