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Quality Manager Telford, Shropshire, UK Full-Time | Permanent About Our Client Our client is a global leader in the manufacture of sustainable aluminium packaging for the food industry. With innovation, quality, and environmental responsibility at the heart of their operations, they are committed to driving positive change across their supply chain and product lifecycle. Role Overview The Quality Manager will have full responsibility for all aspects of company quality systems including BRC certification. They will ensure the products meet both external and internal requirements, including legal compliance and customer expectations. A hands-on role being active in day-to-day operations, problem-solving and continuous improvement. Key Responsibilities • Maintenance and updating of all Quality Management systems., • Planning, conducting and following up on internal audits ensuring compliance with all relevant departments., • Management of customer complaints, including all relevant documentation., • Leading and documenting cross functional full root cause analysis and implementing corrective action (CAPA)., • Tracking and actioning rework, scrap and defects., • Analysing and presenting data driven insights to Senior leadership and peers., • Management of internal and external non-conformance., • Identifying and leading initiatives to enhance customer satisfaction and compliance., • Responsibility for quality induction training., • Identify and report on key hygiene/quality risks and appropriate corrective action., • Attend customer and supplier site meetings as required, this may require some international travel required., • Continuous improvements in relation to systems, policies and processes., • Management, development and coaching of direct reports., • Coaching employees in quality standards whilst promoting quality culture across the business. Qualifications & Experience • Previous Quality and Hygiene experience within a managerial role min 3 years, • FMCG Manufacturing experience, • BRC Audit proficiency, • Process/ SOP system design and implementation, • QMS implementation, • Root Cause Analysis and corrective action management Benefits • 25 days annual leave plus 1 day for birthday, • Employer pension contribution, • Cash plan and discount benefit scheme, • Annual bonus based on performance Apply today with an up-to-date CV.

Internal Account Manager Telford Temp-to-Perm £28,000 - £32,000 MondayFriday / 8am5pm We are looking for a dynamic and enthusiastic candidate to join a growing business based in just south of Telford, as an Internal Account Manager. We are looking for an ambitious and organised individual who understands the importance of delivering the highest standard of customer service to grow a business with a proactive and positive attitude. The role will be working in a small team but there is scope to grow the role, take on more responsibility and progress the salary by performing well in the role. The role will be a varied position and will suit someone who likes to take responsibility and has a proactive approach. Duties will include, but wont be limited to: Develop and maintain relationships with clients, acting as their primary point of contact Identify opportunities for upselling additional services to existing clients Follow up on warm leads to see if customer would like to place an order or needs any more information Contacting lapsed clients to re activate accounts Manage client accounts, ensuring all orders are processed and completed accurately and efficiently Utilise CRM system to record customer interactions Collaborate with internal teams to ensure client requirements are met and exceeded Resolve any issues or concerns raised by clients in a timely manner Handle transport queries regarding customer deliveries or collections Skills and Experience Proven experience in an account management or executive role Excellent telephone manner with strong computer skills A team player who is driven to provide an exceptional customer experience Proficiency in using CRM software Strong attention to detail Excellent communication and interpersonal skills Ability to work independently as well as part of a team A proactive approach to problem-solving and client management Own transport is required due to company location not being accessible by public transport The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: MP26759B TPBN1_UKTJ

Senior Sales &Account Manager Circa £45,000 per annum + depending on experience + Company Car & Bonus Telford, Shropshire base - Remote role covering the Midlands and Southern UK Full-time, Permanent position Hours of work: 8.00am - 5.00pm (Mon - Thurs) 1.00pm finish (Fri) An excellent opportunity to join a long-established industry leader at the forefront of reusable packaging innovation to the Automotive, Aerospace and Defence sectors. A dynamic, self-motivated and experienced Telford-based Senior Sales & Account Manager to support continued growth and play a vital role in shaping the companys future. About the Role: As a Senior Sales & Account Manager, you will be instrumental in driving commercial growth while strengthening relationships with strategic customers. You will identify new opportunities, cultivate relationships from lapsed clients, manage a portfolio of key accounts, and ensure customers receive exceptional service and tailored solutions. This role requires a proactive, commercially astute individual capable of understanding customer needs, influencing decision-makers, and delivering measurable results. You will work collaboratively with internal teams to support customers from initial enquiry through to successful project delivery, directly contributing to long-term success. Key Responsibilities include: Develop and execute strategic sales plans to meet company targets and expand market presence. Manage and grow existing customer relationships, ensuring outstanding service and satisfaction. Identify, pursue, and secure new business opportunities within target sectors. Prepare monthly reports covering account performance, margins, pipeline activity, and customer trends. Generate and qualify leads to build a robust pipeline. Conduct market research to identify trends, competitor activity, and emerging opportunities. Prepare and deliver professional presentations and proposals with confidence. Lead contract negotiations to secure favourable terms and long-term partnerships. Collaborate with design and operations teams to develop tailored packaging solutions. Represent the business at industry events, exhibitions, and customer meetings. Ensure compliance with all company policies, procedures, and quality standards. Key Skills and Experience Required: Proven experience in a Senior Sales role within a similar environment is essential Background within the automotive or packaging sector is advantageous, but not required Strong understanding of OEM and Tier 1 Automotive supplier environments is beneficial. Commitment to delivering exceptional customer satisfaction and building strong client relationships. Strategic thinker with strong analytical and problem-solving skills. Solid technical understanding or the ability to learn new products effectively. Proficiency in CRM platforms including Sage or similar, inventory management systems, and sales/fulfilment software. Knowledge of CAD drawings or technical design processes (advantageous but not essential). Ability to quickly absorb detailed product knowledge and sector expertise to meet client needs and drive sales. Track record of meeting and exceeding sales targets. Demonstrated ability to close sales and conduct effective negotiations. Excellent interpersonal, communication, negotiation, and presentation skills. Collaborative, team-oriented approach. Full UK driving licence and willingness to travel (UK and abroad). If you are keen to further your career in a forward-thinking organisation, where you can be a genuine part of a successful team, then please apply with your up to date CV today! TPBN1_UKTJ

Controls Service Engineer x2 Telford to £55k + £4,800 car allowance + generous benefits + overtime Our Telford based client has been established for almost 20 years and are recognised as leading providers of all aspects of hardware and software design through to robot systems integration and commission on a range of bespoke automation solutions for supply to a diverse range of clients throughout the UK, and as a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit two experienced Controls Service Engineer professionals to support Siemens PLC controlled Automation solutions both remotely and at customer sites throughout the UK. Reporting to the Service Manager and tasked with a combination of both planned preventative and reactive service and repair activities as well as providing out of hours stand by support on a fortnight-around support rota, the successful Controls Service Engineer candidates will initially provide remote or telephone assistance before escalating repairs to an on-site visit where required, so it is essential you hold a full UK driving licence and can be flexible to travel as required. With excellent organisational and communication skills at all levels, you will also support the activities of fellow team members when required and ensure compliance with relevant H&S legislation as applicable and be able to complete detailed service action summaries to be retained for future visits as required. With strong problem-solving skills across multiple engineering disciplines, essentially you will demonstrate exhaustive Siemens PLC fault find, modification and debug skills as well as solid hardware fault-finding and resolution abilities - such as damaged cable repair or faulty device replacement from spares held at sites. It is envisaged successful Controls Service Engineer candidates will realistically have at least 3+ years' experience of Siemens TIA portal, with additional experience in Profinet fault finding proving distinctly advantageous, and with experience of working in highly automated environments also proving beneficial. Contact the Controls Team at Premier Technical Recruitment on 01827 68400 or email your cv in confidence to for further details. TPBN1_UKTJ

Quality Manager Telford, Shropshire, UK Full-Time | Permanent About i2r Packaging Solutions Ltd i2r is a global leader in the manufacture of sustainable aluminium packaging for the food industry. With innovation, quality, and environmental responsibility at the heart of our operations, we are committed to driving positive change across our supply chain and product lifecycle. Role Overview The Quality Manager will have full responsibility for all aspects of company quality systems including BRC certification. They will ensure the products meet both external and internal requirements, including legal compliance and customer expectations. A hands-on role being active in day to day operations, problem-solving and continuous improvement. Key Responsibilities Maintenance and updating of all Quality Management systems. Planning, conducting and following up on internal audits ensuring compliance with all relevant departments. Management of customer complaints, including all relevant documentation. Leading and documenting cross functional full root cause analysis and implementing corrective action (CAPA). Tracking and actioning rework, scrap and defects. Analysing and presenting data driven insights to Senior leadership and peers. Management of internal and external non-conformance. Identifying and leading initiatives to enhance customer satisfaction and compliance. Responsibility for quality induction training. Identify and report on key hygiene/quality risks and appropriate corrective action. Attend customer and supplier site meetings as required, this may require some international travel required . Continuous improvements in relation to systems, policies and processes. Management, development and coaching of direct reports. Coaching employees in quality standards whilst promoting quality culture across the business. Qualifications & Experience Previous Quality and Hygiene experience within a managerial role min 3 years FMCG Manufacturing experience BRC Audit proficiency Process/ SOP system design and implementation QMS implementation Root Cause Analysis and corrective action management Benefits 25 days annual leave plus 1 day for birthday Employer pension contribution Cash plan and discount benefit scheme Annual bonus based on performance Apply today with an up-to-date CV. TPBN1_UKTJ

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