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KAI Conversations is an AI-powered conversation analytics platform used by major pharma brands to improve customer interactions. We seek an analyst who can own BI and insight challenges from raw data to actionable reports, using AI tools and building stakeholder-ready dashboards. Work across brand marketing, LOCs, field sales, and reps/MSLs, shaping repeatable methods and collaborating with UI/UX to translate concepts into usable dashboards within a mostly remote UK setup. #J-18808-Ljbffr

The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the role Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further-and we all move as one. Are you ready to be part of this journey? About the opportunityThe Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club-an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact., A little more about the companySemrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market-we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage #J-18808-Ljbffr

KAI Conversations is an AI-powered conversation analytics platform used by some of the world's largest pharmaceutical companies to improve the quality and effectiveness of their customer interactions. The KAI platform supports multiple languages, integrates with enterprise systems, and enables large organisations to understand and improve the impact of their customer conversations. We turn conversation analytics and CRM data into insight that pharma brand teams, local operating companies, field sales managers, and Reps/MSLs can act on. We're looking for an analyst who can take on almost any BI or insight challenge a client raises — a new dataset, a new audience, a new question - and work it through end to end, from raw data to a report that changes what someone does next. The hardest calls here aren't statistical, they're judgment calls: knowing when a finding is clinically or commercially plausible rather than just tidy-looking, understanding how field force, marketing, and market access functions actually operate, and knowing what “good” looks like in a pharma commercial context. That judgment is what separates a correct-looking chart from a finding a client can act on. You'll use modern AI tools (Claude, Copilot, ChatGPT) as core working infrastructure for analysis and reporting - and help make that work reliably and repeatably, so good analysis isn't rebuilt from scratch each time. That's one capability among several: you'll flex across whatever data sources, stakeholders, and formats a client challenge calls for. As this work matures into repeatable, automated outputs, you'll also help shape dashboard concepts for different stakeholders - brand marketing, LOCs, field sales, Reps/MSLs - working with our UI/UX team to bring them to life. No design tool experience (e.g. Figma) is needed; what matters is knowing what each stakeholder needs to see, and communicating that clearly to the people who build it. What kinds of questions you will be answering? The specifics vary by client and brand, but here are some examples: • Which objections are actually blocking adoption of a therapy, and how well are reps resolving them in the room?, • What do patients themselves raise as concerns or barriers, and where does that create friction in the care pathway?, • What separates a brand's best-performing reps from the rest, in terms of what they actually do differently?, • How would linking CRM and prescribing data change what we could confidently tell a brand team next quarter? You should expect to move between questions like these regularly, often for different brands and different stakeholder audiences in the same week. Key Responsibilities Analysis, across a genuinely broad remit • Combining conversation analytics with CRM data (Veeva, Salesforce, and others) to answer questions neither source can answer alone, • Auditing new datasets end to end, flagging data quality issues before drawing conclusions, • Adapting to whatever BI challenge a client brings — new data, new questions, new formats — rather than a fixed playbook, • Using AI tools (Claude, Copilot, ChatGPT) to explore datasets efficiently, while remaining the check on whether a finding actually holds up Judgment and rigor • Sense-checking findings against real commercial and clinical context — treatment pathways, competitor dynamics, field operations, compliance — not just the data itself, • Reconciling disagreements between metrics or data sources by understanding what each actually captures, • Saying when a finding doesn't hold up, and why, rather than presenting something tidy but hollow Reporting, storytelling, and stakeholder work • Producing strong, infographic-style visuals designed to make a specific finding land clearly, not default charts, • Reframing the same findings into different reports for different audiences — brand marketing, LOCs, field sales, Reps/MSLs — without distorting the evidence, • Presenting findings to stakeholders as part of a team, defending methodology under challenge Building reliable, repeatable capability • Turning proven analysis approaches into structured, documented, reusable methods, reducing rebuild effort for each new client or dataset, • Owning prompt design and refinement for AI-driven analysis, treating reliability as engineered, not assumed, • Documenting known pitfalls and methodology decisions as they're discovered Product & dashboard development • Conceiving dashboard concepts for different stakeholders — brand marketing, LOCs, field sales, Reps/MSLs — defining what each needs to see to make a decision, • Working with KAI's UI/UX team to translate concepts into usable designs — owning content and analytical logic, while UI/UX owns visual craft, • The natural end point of the repeatable-methods work: moving from a bespoke, rebuilt-each-time report to a standing, automated dashboard, • Iterating dashboard concepts based on real stakeholder feedback and usage Required Experience & Skills Pharma commercial/marketing foundation - essential • Direct pharma commercial, marketing, or brand experience, or an analytics career embedded in pharma commercial teams, • Understanding of pharma commercial functions - brand planning, field force models, HCP engagement, market access, • Enough clinical/commercial fluency to judge whether a finding is plausible before it's presented as fact Analytical • Degree level in a numerate discipline with strong statistical grounding (statistics, mathematics, data science, economics, or similar), or equivalent experience, • Strong hands-on Python and/or SQL experience for data manipulation and analysis, • Experience turning messy data into defensible findings, flagging thin samples and not overstating results, • Comfortable with structured qualitative classification of free-text data where automated methods fall short, and transparent about it AI-directed analysis • Hands-on experience using LLM tools (Claude, Copilot, ChatGPT) for substantive analysis, not just drafting or summarising, • Understanding of how to structure reliable, repeatable AI instructions, with interest in developing this further Product thinking • Comfortable conceiving dashboard concepts for different stakeholders, defining what an audience needs to see and why, • Able to communicate a dashboard concept clearly enough for UI/UX to build from Reporting & visualisation • Excellent Excel skills, including VBA, • Strong Power BI skills, including Power Query (M) and DAX, • Strong ability to design infographic-style visuals that make a finding clear at a glance, • Judgment on which format suits which stakeholder and question Adaptable • Able to reframe the same evidence for different audiences without changing the facts, • Confident presenting analysis to stakeholders and clients, including under challenge, • Strong written communication for polished, client-ready documents, • Structured and methodical - audit before build, confirm before present, • Takes challenge on methodology well, pushing back when a request would compromise analytical integrity, • Comfortable with variety - energised by new problems rather than a fixed, repeatable brief Desirable Experience • Familiarity with Veeva, Salesforce, or other pharma CRM platforms, • Experience with prescribing/Rx data sources (e.g. IQVIA, Symphony), • Background in a specific therapeutic area relevant to KAI's client portfolio Working Environment • Candidates must be UK-based and eligible to work in the UK, • Primarily remote within a distributed team. Access to co-working space if preferred, • Able to attend team meetings in London two days per month when necessary, • Occasional travel may be required for client meetings or programme activities What Success Looks Like Within the first 3 months, the successful candidate will: • Have independently delivered end-to-end analysis and reporting for multiple client business questions, from raw conversation/CRM data through to a stakeholder-ready report, • Have built working fluency with KAI's conversation analytics data and at least one CRM platform (Veeva or Salesforce), including how to join and cross-validate findings across them, • Have produced reports tailored to at least two different stakeholder audiences (e.g. brand marketing and field sales) from the same underlying analysis, adapting tone and focus appropriately for each, • Have contributed to turning at least one piece of proven analysis into a documented, repeatable method, • Have contributed to a future dashboard concept, developed alongside the UI/UX team, • Have presented analysis directly to a client or senior internal stakeholder as part of a delivery team Career Progression This role sits at a stage comparable to a mid-level Business Insights & Analytics Lead career point - a strong foundation for progressing toward broader analytics leadership of a small team, combining deepening technical capability, growing scope across clients and stakeholders, and increasing involvement in shaping KAI's own product. #J-18808-Ljbffr

Plan, coordinate and manage marketing, advertising and promotional activity across channels, including digital marketing, social media, CRM, email, direct mail and TV. A strong understanding of social media, content creation, brand storytelling and integrated marketing. Develop and support customer

Senior Partnership Marketing Executive Permanent Newcastle Upon Tyne Competitive Salary Closing Date: 27th November Turning partnerships into standout experiences for partners and supporters. We are the heartbeat of the city, a club with bold ambitions on a global stage and deep roots in our community. If youre driven to raise the bar, make an impact and contribute to a high-performance culture, youll find the platform, the people and the pride to do your best work here. We work as One Club, with excellence, integrity, accountability and relentless ambition shaping how we work together. This is a great opportunity to develop, learn and make a real contribution in a fast-paced and exciting environment. Youll be encouraged to bring curiosity, take ownership, share ideas and keep improving, helping us move Newcastle United forward, together. About the role As Senior Partnership Marketing Executive, youll lead and support partnership marketing activity across a portfolio of primary, secondary and regional partners spanning our Mens and Womens football teams. Youll help turn commercial rights into high-quality, insight-driven campaigns and experiences that create exceptional value for the Club and our partners, while strengthening relationships with stakeholders and supporters. What youll do Manage day-to-day partnership delivery, including briefs, presentations, reporting, annual plans, multi-channel campaigns and case studies. Lead regional partner relationships, deliver contractual rights and develop insight-driven solutions to meet partner objectives. Oversee matchday assets and activations, including LED inventory, VIP experiences, concourse screens, stadium advertising and interview backdrops. Co-ordinate rights with the Premier League, UEFA, The FA and EFL, covering NUFC branding; player, coach and legend access; stadium, training centre and archive access; digital and matchday activations; VIK management and tours. Work across internal teams to keep delivery on track, review and approve creative assets, and support budgets and high-profile partner eventsmeeting agreed deadlines, standards and budgets. Build strong partner, agency and stakeholder relationships, demonstrate ROI and ROO through insight and analysis, and keep up to date with industry trends, legislation and regulations. Bring sponsorship or marketing experience with a brand, rights holder or agency, plus PR, marketing and event management experience and comprehensive sports marketing knowledge. Demonstrate strong stakeholder management, communication, commercial and problem-solving skills, with working knowledge of Word, PowerPoint and Excel. The team Youll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach, and were committed to creating an environment where people feel trusted, included and empowered to do their best work. We work with high standards and a continuous improvement mindset, supporting each other as One Club and taking pride in doing the right thing. United As One Were committed to building an inclusive, high-performance culture where everyone feels safe, respected and able to thrive. Equality, diversity and inclusion are central to who we are, and we believe the diversity of our people is one of our greatest strengths. We work as One Club, reflecting the communities we serve, acting with integrity, and creating an environment where everyone can be their authentic self and achieve their full potential. Safeguarding Were committed to creating an environment where everyone is safe, heard, valued and able to thrive. Safeguarding and welfare are central to the way we work, and we expect everyone to play their part in doing the right thing and upholding the highest standards of care. How to apply To access the full job description for this role pleaseclick here. For further information on this role and about the club pleasevisit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK. Recruitment Agencies please note that we do not accept unsolicited candidate details . Any candidates submitted without request will be considered direct applicants. Job Expiry Date: :45:00

We're looking for an Operations Manager to own the entire operational backbone of our fast growing, internationally scaling business. This is not a coordinator role. It's autonomous ownership of supply chain, demand planning, and global logistics for a business that's tripling year on year with zero external investment. You'll work directly with our Founder and be instrumental in building the systems and processes that enable continued growth. You'll join a tiny, close knit team where everyone knows each other well, values transparency, and actually wants to be here building the business. • Location: Chelsea, London, • Setup: Hybrid (Tuesdays and Thursdays in office). Flexible beyond that., • Reports to: Founder & CEO, Amelia Hitchcock-Merritt, • Start Date: Flexible on the right person, • Salary: Competitive and flexible on the right person, • Holiday: 28 days (excluding bank holidays) plus your birthday off, • Probation: 3 months Build and own sales forecasting models using historical sales data, growth rates, marketing calendars, and seasonality to predict stock quantities across categories. Strategically allocate inventory across UK, EU, and US warehouses to maximise availability and minimise overstock. Predict and trigger reorders for all branded packaging in line with projected growth. Use sales data and margin analysis to recommend retail and wholesale price points. Monitor sell through rates and competitor positioning to flag opportunities for price adjustments. Own the primary contact relationship with jewellery and packaging manufacturers. Use order sheets and historical data to confirm quantities, place orders, and lock in lead times. Partner with our Designer on new product launches, ensuring production timelines sync with freight schedules. Own resolution of production defects and quality failures. Manage the claimback sheet for supplier deductions. Alert our Accountant to process payment once orders are confirmed and ready to ship. Book all international shipments via our carrier and oversee collections, customs, and delivery schedules. Generate Advanced Shipping Notices (ASNs) for all warehouses and ensure shipments arrive on agreed dates. Monitor warehouse SLAs for receiving speed, dispatch accuracy, and inventory integrity. Maintain 100% inventory synchronisation between Shopify and warehouse management systems. Own relationships with Littledart, Eurobase, Drive Commerce, and other fulfillment partners, solving problems and chasing shipments. Deliver SKUs, barcodes, HS codes, weights, and pricing specs to manufacturers. Generate and manage all barcode creation on our GS1 account. Own uploading all new product information to Shopify including product descriptions, prices, SKU codes, HS codes, weights, and images. Ensure Shopify remains the single source of truth for all product data. Use your own data-backed knowledge to agree price points and negotiate margins. Own all import and export decisions, deciding which routes are most cost effective and which tariff codes apply. Ensure all HS codes are correct before production and shipping. Own all commercial invoices, import documentation, and export compliance across UK, EU, and US. Manage freight costs, tariffs, duties, and packaging spend. Constantly audit workflows to find efficiencies, cost savings, and faster routes to market. We're a small team and we're not just looking for someone to execute the operational playbook. We want someone with supply chain, forecasting, and logistics expertise who can see gaps we might not see and suggest ways to scale smarter. If you spot inefficiencies, have ideas for cost reduction, or can streamline our relationships with manufacturers and warehouses, we want to hear them. This role has real influence over how we build our operational backbone for the next phase of growth, with the future goal of Head of Operations. • 5+ years in Operations, Supply Chain, or Demand Planning, ideally in fast growing DTC e commerce (fashion, accessories, lifestyle), • Strong analytical background: Economics, maths, or quantitative degree. You think in spreadsheets and can build forecasting models, • Day to day operations execution: You've booked shipments, managed lead times, liaised with 3PLs, and owned logistics schedules, • Proficiency with Shopify and warehouse management systems: You navigate these confidently and have worked with ASNs and inventory reconciliation, • Financial literacy: You understand cash flow, inventory carrying costs, and can make spend decisions confidently, • Import/export experience: You've dealt with customs, tariffs, documentation, or international logistics., • Experience in jewellery, fashion or e-commerce., • Autonomous operator: You're comfortable working with minimal oversight. You take ownership and make decisions without needing permission, • Detail oriented and proactive: You see risks early and fix them before they become problems, • Strong communicator: You can explain complex supply chain decisions in plain English to non ops people, • Growth mindset: You're excited about scaling with a founder led business in hypergrowth, • Familiarity with ZenCargo, Mintsoft, or similar operational platforms, • Experience managing multiple manufacturer relationships across geographies, • Background in a bootstrapped or founder led company, • The business is consistently, confidently well stocked across all regions with no surprise stockouts, • Product launches run smoothly and on time because production, freight, and warehouse coordination are locked in, • Inventory data across Shopify and warehouse management systems is accurate and reliable, • Quality issues and operational risks are identified early and resolved quickly, • Amelia is no longer involved in managing day to day operational execution, freeing her to focus on product, brand, and strategy, • Import/export is seamless with customs, tariffs, and documentation handled confidently, • Founder led:Amelia is hands on and actively involved in strategy, product, and key decisions., • Our values:Work hard, play hard. We believe in life balance. You'll get a 28 days holiday plus your birthday off. We offer flexible working beyond your office days. We host regular team dinners and experiences. There's genuine room to grow: if you're good, you'll have people reporting to you and the Head of Operations perspective in the future as the company grows. #J-18808-Ljbffr

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