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We are now looking for a Deputy Shop Manager to support the St Peters Shop Manager in leading a team of volunteers, achieving set targets and maintaining standards. You’ll work 15 hours per week, including some weekend working. About the Role Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care. As Deputy Community Shop Manager, you will: • Support the Shop Manager to create an exciting shop floor experience that makes Acorns stand out from our competitors, • Make decisions about the quality of stock, levels of pricing and style of merchandising, • Lead a team of volunteers, • Achieve sales targets by encouraging donations, purchases and gift aid Click here to see inside one of our Acorns shops About You • Retail experience and experience of working towards targets, • Ability to lead and motivate a team, • IT skills, • Happy to work weekends, • Enjoy a role that involves significant levels of manual handling, • Ability to travel independently to cover shops in the area if needed We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area. What We Offer • £26,422.50 per annum (pro rata), • 15 hours per week, • Based in St Peters, • Employee discounts from leading retailers – including the Blue Light Card, • Discounts on refurbished tech, • Eye Test discount, • Health cash plan, • Gym membership and equipment discount scheme, • Time off to volunteer, • Bike2Work scheme - save up to 42% on bikes and equipment, • Wellbeing, legal and financial support, • Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme, • NHS pension scheme life assurance or Acorns group life assurance scheme You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references. As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders. Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Call Centre Agent NEW CALL TELECOM HOLDINGS LIMITED is looking for confident and reliable Call Centre Agents to join our team. £18–£20 per hour This is a guaranteed basic hourly salary. You are paid for every hour you work, regardless of the number of calls you handle. There is no commission and your earnings do not depend on call volume or sales. Flexible working options We offer both full-time and part-time positions, with working hours between 07:00 and 19:00. You can choose from two 8-hour shifts: 07:00–15:00 11:00–19:00 Part-time working arrangements are also available for candidates who prefer fewer hours. About the role You will speak with customers over the phone, understand their needs, provide clear information and ensure each customer receives a professional and helpful experience. You will also keep customer records up to date and follow simple internal procedures. What we are looking for Good communication skills Clear and confident telephone manner Professional and friendly attitude Reliable and organised approach to work Ability to work independently and as part of a team Previous call centre or customer service experience is welcome, but not essential What we offer £18–£20 per hour Guaranteed hourly pay No commission Full-time or part-time options Choice of two 8-hour shifts A professional and supportive working environment Training and guidance provided