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We are looking for a Front Of House Assistant to join Eden Locke, Edinburgh. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. When and Where? 24 hours a week, over 3 days. We believe in working flexibly – this includes flexibility in working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. From city to tranquillity, in just a few steps. This is Eden Locke – a peaceful haven for sleeping, working and living, minutes from Edinburgh’s main sites. Set behind a grand Georgian façade, Eden Locke has just 72 apartments making it our most intimate Locke location. But what it lacks in size, it more than makes up for in style and beauty. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

📞 Remote Call Centre Agent – Work from Home 🏠 100% Remote – Work from Home 💷 £18–£20 per hour – guaranteed basic pay Paid by the hour, not by commission. No commission. You receive your guaranteed hourly rate for every hour worked, regardless of the number of calls you handle. INBOUND CALL SOLUTIONS LIMITED is looking for Call Centre Agents to join our remote team. 🕐 Working hours Full-time and part-time positions available. 07:00–15:00 | 11:00–19:00 Choose your preferred 8-hour shift. Part-time applicants are also welcome. 📞 The role You will handle inbound customer calls, listen to customers, understand their needs and provide clear information and assistance. Your duties will include: • Answering incoming calls, • Speaking with customers in a professional and friendly manner, • Understanding customer requirements, • Providing information and assistance, • Updating customer records, • Following company procedures, • Passing more complex queries to the appropriate team 💻 Remote working This is a fully remote position. You will work from home and will need a reliable internet connection, a computer or laptop, a suitable headset and a quiet place to work. 👤 Requirements • Good spoken English, • Clear communication skills, • Friendly and professional telephone manner, • Reliable and organised, • Comfortable speaking with customers, • Basic computer skills, • Previous call centre experience is welcome but not essential 🎓 Training provided Full training and support will be provided. Previous call centre experience is not required. 💼 What we offer • £18–£20/hour guaranteed basic pay, • Paid for every hour worked, • No commission, • 100% remote work, • Full-time and part-time options, • Two available 8-hour shifts, • Full training provided, • Ongoing support If you are looking for a remote call centre job with guaranteed hourly pay and no commission, we would like to hear from you.

An exciting opportunity at a luxury hotel near Edinburgh Waverley station, which is currently looking for an Assistant Chief Engineer to join their team on a permanent basis. Job Duties Assistant Chief Engineer in supporting our Chief Engineer to ensure smooth day-to-day operations within the maintenance and engineering department. It is crucial that we work together to uphold the highest standards of safety, efficiency, and guest satisfaction throughout our operations. - Assisting in maintaining our building systems to ensure optimal functionality. - Ensuring full compliance with industry standards and internal regulations, including statutory requirements related to building operations. - Supporting health and safety standards to provide a safe environment for all occupants. - Ensuring that emergency lighting is tested and maintained in accordance with regulations. - Maintaining a comprehensive understanding of Legionella awareness and relevant health and safety legislation - Supervising and coordinating preventive maintenance work while conducting regular safety and maintenance inspections across the hotel. - Coordinating and supervising contractors to ensure services are delivered efficiently and to the highest quality under the guidance of our Chief Engineer Job Requirements Proven 3 years of experience as an assistant maintenance engineer in a luxury hotel environment (ideally qualified in plumbing or electrical engineering.) - Proficient use of maintenance and building management systems, - Extensive technical knowledge in air conditioning, plumbing, refrigeration, and boiler systems, - A strong commitment to delivering excellence and ensuring quality service in all interactions. - Teamwork Collaboration is essential for providing seamless service to our clients and ensuring that we meet our goals. - Excellent customer service skills, strong problem-solving abilities Job Location The assistant chief engineer will work near Edinburgh Waverley Station EH1 3EG, United Kingdom Job Offer Working with us provides access to the following benefits: Permanante £45k gross per annum 40 hours over five days including weekends Role will receive discretionary service charge (qualified estimate of £7k gross per annum) Occupational Pension Scheme Discounted rates across our collection of iconic hotels 50% discount on food and beverages 25% discount on Spa Treatments 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition programs Annual awards Cycle to Work Scheme Local Retailer Discounts Employee Assistance Programme Team Structure • Reports directly to Chief Engineer Will support the management of: One supervisor Five permanent/One part-time engineers One administrator Four painters

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Front of House Supervisors, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

FRONT OF HOUSE ASSISTANT – CANARY WHARF We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. This is a great opportunity for individuals passionate about hospitality who enjoy working in a guest-facing role and a team-orientated environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach Complete check-in and check-out efficiently using the hotel’s PMS Assist with reservations, room allocation, and guest requests Provide local knowledge, recommendations, and curated lifestyle tips Handle billing, payments, and procedures accurately Resolve guest concerns quickly and effectively, escalating when needed Support lobby hosting duties: welcoming, socialising, and maintaining presentation Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go Prepare and serve coffees, drinks, and light food to brand standards Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences Maintain cleanliness, setup, and replenishment of F&B areas Assist with orders, inventory checks, and receiving deliveries Follow food safety, allergens, and hygiene procedures General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Chef – Luqa Be you. At work. We’re opening Luqa , a new restaurant at Eden Locke on George Street, Edinburgh, and we’re looking for a Sous Chef to join us at the beginning of our journey. Luqa is a new concept opening this autumn, with a simple approach to food: good, unfussy dishes with an Italian twist, served in a relaxed and welcoming space. We’re looking for someone who wants to be part of building something new. This is an opportunity to join early and have an influence on how Luqa develops. This is a full-time role, 40 hours per week across 5 days . What you'll be doing Preparing and cooking food across our café, brunch and restaurant menus Supporting daily kitchen preparation and service Helping us maintain consistency and quality as the menu and concept develop Keeping the kitchen clean, organised and compliant with food hygiene and health & safety standards Working closely with the wider Luqa and Eden Locke team to deliver a great guest experience Bringing ideas, curiosity and a willingness to help shape and improve what we do What we're looking for At least 1 year’s experience in a professional kitchen or similar hospitality role Someone who is confident working independently but also enjoys being part of a team A good understanding of food hygiene and kitchen standards Someone organised, reliable and comfortable working in a busy environment Experience with pizza is desirable, but not essential Most importantly, someone who is enthusiastic about food and wants to be part of something new Why join Luqa? Luqa is a brand-new concept, giving you the opportunity to join from the early stages and help shape the kitchen as we grow. We’re looking for someone who wants to contribute ideas, develop their skills and be part of creating something from the ground up. Luqa will be part of Eden Locke, a 72-apartment aparthotel on Edinburgh's George Street. You'll be part of a small, collaborative team where the restaurant works closely with the hotel and where there is plenty of opportunity to learn and grow. What we offer 40 hours per week across 5 days Free nights at your choice of our hotels Wellbeing benefits, including a Cash Plan and Employee Assistance Programme Pension scheme When and where? Luqa at Eden Locke 127 George Street, Edinburgh Luqa is opening in October, and we’re looking for someone to join us around the opening of the new concept. Start date will be agreed depending on availability and notice period. We believe in working flexibly, including flexibility around working days, weekends, bank holidays and working hours. About Locke At Locke, we create spaces where you can be you. From front desk to back office, on-the-ground to behind-the-scenes, our people make Locke what it is. We’re building a community of the culturally curious, the forward-thinking and the ever-questioning. Luqa is our latest opportunity to bring that philosophy to life through food and drink. About edyn Our vision is to create sanctuaries across European cities, providing a sense of belonging for the free-thinking urbanite in all of us. Our brands – Locke, SACO and Cove – are rooted in their local neighbourhoods, offering vibrant experiences and connections.

CLUSTER CHIEF ENGINEER Locke Canary Wharf & Cove Pinnacle Landmark We’re looking for an experienced and hands-on Chief Engineer to lead our two Canary Wharf propertie’s maintenance operations and help ensure a safe, comfortable, and well-maintained environment for our guests. In this role, you’ll oversee all aspects of the both hotel’s facilities, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards. You’ll lead and support our maintenance teams while working closely with external contractors to keep everything running smoothly. We’re seeking a proactive leader with strong technical expertise, attention to detail, and a passion for maintaining high standards. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Manage day-to-day maintenance operations across the both hotel properties Ensure all building systems (HVAC, plumbing, electrical, fire safety, lifts, and mechanical systems) are maintained and fully operational Conduct regular inspections of guest rooms, public areas, and back-of-house facilities Plan and manage preventative maintenance schedules Respond promptly to maintenance issues and emergency repairs Supervise, train, and motivate maintenance staff Manage maintenance budgets, stock control, and ordering of supplies Liaise with external contractors and service providers Ensure compliance with health & safety regulations and hotel brand standards Maintain accurate maintenance records and reports THE FIRE YOU CARRY Strong technical knowledge of hotel maintenance systems Excellent problem-solving and fault-finding skills Leadership and team management ability Good organisational and time-management skills Ability to work under pressure and handle emergencies calmly Strong communication skills (written and verbal) Budget management and cost-control awareness High attention to detail and commitment to guest satisfaction YOUR PROVEN TRACK Proven experience in a Chief Engineer or Senior Maintenance role, preferably within a hotel or property environment Minimum of 3–5 years’ experience in building or facilities maintenance Relevant technical qualifications or trade background (electrical, mechanical, plumbing, or similar) Knowledge of health & safety regulations and compliance standards Experience managing a team and working with contractors WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Food & Beverage Manager – Eden Locke, Edinburgh We are looking for a Food & Beverage Manager to join the team at Eden Locke, Edinburgh . Our F&B space is at the heart of the hotel. By day, it is a relaxed coffee shop serving our guests, local community and visitors. As the day moves on, it transforms into a welcoming wine and cocktail bar. We are looking for someone who enjoys being hands on, leading from the front and working closely with their team . You will play a key role in shaping the F&B experience while working closely with the hotel team to create a seamless experience for our guests. About the Job As F&B Manager, you will be responsible for the day to day operation and overall performance of our F&B offering . This is a hands on role. You will be on the floor, working alongside your team, supporting service, speaking with guests and making sure everything runs smoothly. You will also take ownership of the commercial side of the operation, including budgets, stock, costs and profitability. You will work closely with the wider hotel team, supporting events, activations and the overall guest experience. We are a collaborative environment, so communication and teamwork are a big part of the role. What You'll Be Doing • Lead the F&B team from the front, setting the standard for service and guest experience. • Oversee the daily operation of the coffee shop and evening wine and cocktail bar. • Create a welcoming, relaxed and memorable experience for our guests and customers. • Coach, support and develop the team, creating a positive and collaborative working environment. • Manage rotas, time and attendance, training and team performance. • Take ownership of F&B budgets, costs and profitability, identifying opportunities to improve performance. • Manage stock levels, ordering and inventory while maintaining quality and controlling costs. • Monitor guest feedback and use it to continuously improve our service and offering. • Handle guest issues and complaints confidently, finding positive and practical solutions. • Work closely with Reception, Operations and other hotel teams to ensure a seamless guest experience. • Support events, activations and lifestyle programming. • Ensure the F&B space is clean, inviting and always reflects the Eden Locke brand. • Ensure all health and safety, licensing, legal and company requirements are followed. What We're Looking For We are looking for someone who is passionate about hospitality, confident leading a team and comfortable getting stuck in . You will ideally have: • Previous experience managing a Food & Beverage operation or a similar hospitality environment. • A genuine passion for food, drinks and creating great guest experiences. • Good knowledge of wine, spirits and cocktails. • Strong commercial awareness and an understanding of budgets, costs and profitability. • Experience managing, coaching and developing a team. • Excellent communication and people skills. • A practical, organised and solution focused approach. • Confidence using POS, stock management and other hospitality systems. Most importantly, you will be someone who leads by example, enjoys working with people and is not afraid to get stuck in wherever needed . If you enjoy creating great hospitality, developing a team and being part of a collaborative hotel environment, we would love to hear from you.