Head of customer service jobs in United Kingdom - Page 3

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Chef de Partie - Lasdun | National Theatre London, Full-Time / Permanent £36,724 (£31,724 Basic + £5k TRONC) + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We’re looking for a Chef de Partie who genuinely loves cooking from scratch to join the dedicated team Lasdun Restaurant - a modern British restaurant located within the iconic walls of London’s National Theatre. In this exciting Chef de Partie role you will join a collaborative team that cures meats, ferments and pickles in-house, builds sauces from base ingredients, and works closely with fresh food suppliers to champion field-to-fork cooking. Reporting to the Head Chef, the Chef de Partie will be responsible for the day-to-day operations of the kitchen. If you care about ingredients, technique, and learning your craft properly - we want to hear from you! Chef de Partie - The role • Proper scratch cooking - nothing bought in, • Seasonal menus and creative input, • Supportive Head Chef who invests in development, • Rotas planned 2–3 weeks ahead, • Closed Sundays, • Run your own section during service, delivering consistently high standards of food and presentation, • Prepare, cook, and plate dishes using fresh, high-quality ingredients - everything made in-house, • Work closely with the Head Chef to execute seasonal menus and maintain quality control, • Take pride in classic foundations: stocks, sauces, ratios, curing, fermenting, and prep done properly, • Support daily mise en place and ensure par levels are maintained for smooth service, • Collaborate with FOH to deliver a seamless guest experience and confidently talk about ingredients when needed, • Champion food safety, cleanliness, and organisation - completing H&S checks and end-of-service reporting, • A positive, determined attitude and desire to keep developing, • Experience in cooking from scratch - not packet cooking, • A strong foundations in classic cooking techniques (mother sauces, ratios, prep methods), • Curiosity about ingredients, provenance, and seasonal cooking, • A detail-driven approach with pride in your section, • Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme., • Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia., • Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid., • Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme., • Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products., • Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets), • Food & drink discounts (Kerb Card: 50% off drinks, 20% off food at Seven Dials Market), • VIP last-minute O2 show tickets (subject to availability) We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Why Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences – and shape the future of hospitality.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs, • Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring commercial acumen and business development know-how - working internally and externally to identify high leverage growth opportunities. They will lead engagement, negotiation and due diligence to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Own the development and delivery of the UK Marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and Brand equities * Lead the execution of market leading digital marketing for new customers across existing and emerging channels * Develop and drive forwards our brand strategy - bringing to life our Capital One values * Be accountable for ensuring marketing is compliant with internal policies and regulations * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these opportunities to fruition * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting partnerships * Own risk management processes, controls and budget management for all UK Marketing activities * Sponsor internal and external growth investments - working with product managers on and a cross functional team to bring these to market * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Develop and lead and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing leader with proven track record of driving growth across the marketing funnel in a highly regulated industry * Ability to thrive in a high-performing analytical environment that encourages creativity with integrated data-led decision making * Demonstrable experience building and leading strong teams at scale in a high performance environment * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * A strong understanding of brand strategy with a clear understanding of how to drive performance across the marketing mix * Highly data literate and able to understand and optimise performance across campaigns and channels in order to drive results * Ability to balance of strong data and analytical skills, with the empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

We are looking for a Security Platform Engineering Manager to define, build and operate a portfolio of reusable security capabilities that can be consumed by engineering squads as part of our product delivery. This role will combine technical leadership with hands on engineering, ensuring that security controls are delivered as code, embedded into infrastructure and CI/CD pipelines, and aligned to our AWS first, Terraform led platform model. We are looking to expand and mature further our Platform Engineering capabilities by introducing a Security Platform Engineering team, with a goal to make secure by default the best and easiest path for squads building customer facing services. This team will engineer and operate reusable security capabilities as internal products, embedding security controls directly into infrastructure, CI/CD pipelines and service templates. Working closely with Cloud Platform Engineering, Security Operations and other engineering squads, the function will focus on reducing risk through automation, consistency and developer experience. The successful candidate will be responsible for shaping the roadmap, forming the team to deliver it, driving adoption across build and run squads, and ensuring that security becomes a scalable, automated and measurable capability rather than a manual or reactive process. ROLE AND RESPONSIBILITIES • Work with the Head of Cloud and security stakeholders to define the strategic direction and technical vision of security platform engineering at CMC, • Build and lead a small team responsible for delivering security capabilities as reusable platform “products”, • Own the roadmap and technical delivery of these capabilities across cloud infrastructure, CI/CD, IAM, application integration patterns and more, • Engage and collaborate with internal customers and understand up and coming use cases for the security platform, • Deliver hands on contributions to the platform; set technical standards and approach, • Operate and support the security platform services with clear reliability expectations and continuous improvement, • Drive measurable adoption of security platform services across engineering teams and report on coverage, risk reduction and maturity, • Stay up-to-date on industry trends and emerging technologies and incorporate them into the platform roadmap as necessary Required: Demonstrable experience in the following: • Securing cloud native workloads, ideally within AWS and serverless architectures, • Managing services required to deliver secure applications such as firewalls, package management and secrets management, • Deep understanding of IAM, least privilege access design and secure service to service communication patterns, • Integrating security controls into CI/CD pipelines, preferably using GitHub Actions, • Enforcing security standards on Infrastructure as Code (e.g. via Policy as Code), • Ability to translate regulatory or security policy requirements into practical, automated engineering controls, • Leading team technical delivery in a cross functional environment with multiple stakeholder groups, • Experience writing Terraform to configure and manage security tooling and services, • Experience with GitHub Advanced Security features such as code scanning, dependency review and secret scanning, • Experience in developing hardened golden image pipelines for containers and virtual machines, • Experience integrating Wiz or similar CNAPP tools into developer workflows, • Experience delivering identity or access management capabilities as shared internal services, • Experience operating in a Platform Engineering model supporting build and run squads in a regulated environment CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

About the role:Working with the Head of ICT and as part of a small, collaborative team, your primary responsibility is to support the delivery of the organisation's ICT support services. This role is predominantly 1st and 2nd line support, working hands-on and hands-off. It also includes desktop support, server support and general infrastructure. Project work from time to time might include server upgrades, cloud-based digital transformation, WIFI, router and switch upgrades. Person Requirements:We are seeking a versatile individual with a proactive, can-do attitude who is willing to step in wherever needed, working in-line with client values and standards both in and outside of work. Strong interpersonal skills are essential, as you will be engaging with various teams across the client, our IT partners, our members and other stakeholders. You will be flexible with a willingness to work out of hours to support the IT requirements of the organisation. You will also have a strong desire to learn new technologies and develop an in-depth understanding of the client's environment, which is essential. Key responsibilities: Implement and maintain IT infrastructure, including servers, storage, networks, and cloud services. Strong analytical and troubleshooting abilities, with a methodical approach to resolving complex issues. Ensure the availability, performance, and security of the IT infrastructure. Oversee/lead infrastructure projects from planning to execution, ensuring timely delivery and adherence to best practices, both in-house and with our MSP. Monitor and manage system performance, identifying and resolving issues proactively. Collaborate with other MSP IT teams to support business operations and projects. Develop and maintain infrastructure documentation, including diagrams and procedures. Implement and manage backup and disaster recovery solutions. Stay up to date with the latest industry trends and technologies, recommending improvements and innovations. Provide technical guidance and mentorship to junior team members. Active Directory, GPO, Azure administration, O365, VMware. Server administration - MS Server 2019/2022. Linux administration, security patching, performance tuning and package management. Azure Cloud migration, maintain and implement. Microsoft 365 and Azure administration. Vulnerability management and mitigation. Virtualisation - VMWare. 2nd/3rd line support. Onboard/Offboard joiners. Maintain high levels of customer service and communication throughout the support process.* Perform other duties as required. This list is not exhaustive. You will be working closely with our IT partners to deliver a variety of support services across the organisation, whereby you will be overseeing aspects of service delivery or projects. Required Education/Experience/Qualifications: Degree in Information Technology, Computer Science, or a related field. Minimum of 4 years' proven experience as an IT Support Engineer or in a similar role. Strong knowledge of Windows server and Linux Enterprise operating systems. Expertise in networking, virtualization, and cloud technologies (Azure). Proficiency in infrastructure automation and scripting (e.g., PowerShell). Excellent problem-solving and communication skills. Ability to work independently and as part of a team, collaborating with colleagues across the business. Relevant certifications - Cisco CCNA/CCNP, Microsoft Certified: Azure Security Engineer Associate.

Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council’s digital transformation agenda.Title: Head of Digital Services & Solutions ?? Local Authority | Finance & Corporate ServicesSalary: Competitive Day Rate / Salary (DOE)The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget, ensuring services are robust, cost-effective and aligned with organisational objectives.Key Responsibilities Strategic & Operational Leadership • Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs., • Develop and communicate operational digital strategy, policies and technical standards., • Align technology roadmaps with corporate priorities and architectural principles., • Review existing service models and implement continuous improvement initiatives.Applications & Infrastructure, • Oversee on-premise and cloud (Azure) application estates., • Ensure secure, resilient infrastructure including Networks, Telephony and M365., • Maintain compliance with cyber security and regulatory requirements., • Lead Disaster Recovery strategy and ensure business continuity readiness.Service Management & Continuous Improvement, • Establish performance frameworks and operational controls., • Oversee transition of new services into steady-state support., • Drive service excellence and measurable customer satisfaction improvements.Supplier & Contract Management, • Manage strategic third-party IT suppliers., • Lead contract negotiation and performance management., • Oversee technology contracts within an £8.6m budget envelope.People & Capability Leadership, • Lead, mentor and develop high-performing technical teams., • Foster a collaborative, innovative and customer-focused culture., • Build digital capability to support long-term transformation.Programme Delivery, • Oversee small-to-medium change programmes through to benefit realisation., • Ensure effective resource planning across operational and project activity.Essential Experience & Qualifications, • Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience)., • Minimum five years’ senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management)., • Advanced technical knowledge across applications and/or infrastructure environments., • Strong experience in IT contract negotiation and supplier performance management., • Proven experience implementing ITIL or equivalent service management frameworks., • Demonstrable experience leading digital transformation initiatives.Key Skills, • Strategic thinker with strong operational execution capability., • Politically astute with experience engaging senior stakeholders., • Strong financial, analytical and written capability., • Resilient leader with excellent influencing skills., • Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff.Pertemps Network Group Pertemps Network Group is one of the UK’s largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent.If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Title: Planned Preventative Maintenance Electrician - Facilities Management Location: Head Office Orpington, majority of clients based in Central London Salary: Day rate based on experience £180 - £250 Monday to Saturday. Standard working hours are Monday - Friday, 7am - 4pm plus regular Saturday work. Job Type: Subcontractor About us: GCP Facilities Ltd is a Support Services Provider in Facilities Management, offering a range of Hard and Soft FM solutions. We pride ourselves on building strong relationships with our customers while maintaining the highest standards in quality and compliance. About the role: We are seeking a highly skilled Maintenance Electrician to join our growing facilities management team. This is a client-facing role, so we are looking for an articulate, professional individual who can represent our company with confidence and integrity. You will be responsible for carrying out planned and reactive electrical maintenance across a range of client sites, ensuring all work is completed to the highest standards of safety, quality, and compliance. You will also be required to utilise OPUS software for job management, reporting, and documentation. Key Responsibilities: • Carry out planned preventative maintenance (PPM), fault finding, and reactive repairs on electrical systems and equipment., • Conduct inspection, testing, and certification of electrical installations., • Provide excellent client-facing service, maintaining strong professional relationships., • Accurately update and close jobs using OPUS software., • Ensure compliance with all statutory regulations and company policies., • Full Level 3 NVQ Electrical Installation or Maintenance, • AM2 Assessment, • 18th Edition Wiring Regulations, • Inspection & Testing qualification (e.g., 2391 or equivalent), • Strong experience in electrical maintenance within commercial or FM environments, • Confident communicator with excellent customer service skills, • Competitive salary and benefits, • Company van and fuel card, • Ongoing training and professional development, • Supportive team environment Candidates with experience of; Electrician, 18th Edition, Electrical Engineer, Facilities, Engineer, Engineering, Electrical Maintenance Engineer, Qualified Electrician, Maintenance Technician, Engineering Maintenance, Multi Skilled Electrical Technician, Installations, Maintenance Electrician, Multi-skilled Engineer, Industrial Electrician, Maintenance Engineer, Technical Engineer, Electrical Services Technician, Commercial Electrician may also be considered for this role.

Building Safety & FM Coordinator Location: Holborn Salary: 47k Role type: Permanent, Full time The Building Safety & FM Coordinator will support the Building Safety & FM Lead and Head of Compliance & ESG to oversee and develop building compliance and facilities management outputs across the residential portfolio. They will work with Building Managers to develop and maintain documents and service records, ensuring actions from statutory assessments and in-house audits are prioritised and managed. They will play a role in quality assurance of the company's golden thread and digital record of building maintenance and lifecycle information, providing training and advice that equips on-site teams to implement company policy aligned with safety legislation and practice. Job Requirements Person Specification - Essential • Actively embrace and work within the Company Values., • Take responsibility for your own learning and development., • Able to show an understanding of and commitment to good customer care., • Self-motivated, with high energy and enthusiasm., • Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity., • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly., • A proficiency for absorbing new information and then the ability to share that knowledge with others., • The ability to communicate effectively via different means with colleagues, clients, and stakeholders., • IOSH Managing Safely (or equivalent)., • Extensive experience of utilising the full Microsoft Office suite., • Previous experience of using CAFM or safety/risk/compliance software in a facilities management role/setting., • Previous experience of records management., • A sound understanding of current building safety/fire safety legislation concerning high-rise residential buildings., • The ability to manage contractors effectively ensuring required outputs and best value., • The ability to manage ad hoc client requests., • Strong negotiation skills., • Membership of IWFM, TPI, IOSH, IFSM, CIOB, RICS or other relevant professional body., • Has undertaken technical awareness training such as legionella/water hygiene, working at height, fire door inspection etc., • Recent experience of Building Safety Act compliance workstreams such as fire door inspections, resident engagement and management of golden thread data. Key Responsibilities - Site Level Compliance • Ensure all buildings in the portfolio comply with the laws that govern fire/building safety., • Complete frequent site safety audits, identifying and assessing risk and escalating in accordance with procedure., • Monitor progress of site risk assessment action plans against KPIs, assisting Building Managers where necessary., • Undertake site safety audits that contribute to building safety cases for higher-risk buildings and ensure suitable mitigation is arranged., • Develop and maintain workstreams, documents and processes supporting a building's safety case report., • Monitor performance of safety management systems and procedures at site level., • Ensure fire risk assessment actions are logged and monitored via the company's risk compliance software., • Contribute to the company's risk and compliance system with a focus on assuring quality and consistency., • Verify works of contractors who have completed works on active and passive fire safety systems when required., • Assist with integration of safety measures/protocol for contractor activities., • Collaborate with other Responsible Persons/Accountable Persons such as commercial tenants/landlords where applicable., • Support Building Managers with resident engagement, providing advice on complaints and enquiries., • Assist with contractor inductions and building safety protocol including permits to work., • Assist with delivery of drills and desktop training exercises for on-site teams., • Deliver training to Building Managers and on-site staff where skills gaps are identified., • Assist mobilisation of blocks, buildings, wider estates and single-family housing., • Attend demonstrations covering life safety systems for new sites., • Assist with collation of documentation required under Regulation 38 and Key Building Information., • Contribute to defect identification and management during warranty periods., • Oversee PPM servicing within the company's CAFM system., • Act in line with company values., • Participate in team, departmental and corporate project and planning processes., • Maintain customer confidentiality and comply with Data Protection legislation., • Act as an ambassador for the company in all professional interactions., • Deputise for the Building Safety & FM Lead when required., • Stay up to date with legislative changes and industry best practice., • Undertake any other duties reasonably requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: • Site safety and prelims, • Demolitions, • Partitions, • Joinery, • Wall Finishes, • Floor Finishes, • Ceilings, • Electrical Work, • Lighting, • HVAC, • Plumbing Works, • Site supervision The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: • Right to work in the UK, • Several years experience in commercial building works/fitout., • High level of practical and technical experience gained on-site., • Experience with building control, • Detail-focused Individual, • Excellent customer focus and interpersonal skills, • Enjoy working within a busy team environment, • Excellent computer literacy, • A full driving licence, • Flexible 'can do' attitude, • Use of a company car (details to be agreed), • Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year, • You'll be part of a forward-thinking, design orientated Employee Ownership Trust company, • Additional training and career progression, • Private Health Care (after 20 weeks service), • Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.

This is a unique opportunity to join a leading UK Housing provider Repairs Senior Operations Manager - to £81,400 - London This is a Permanent, Full-Time vacancy Your new role To lead and be accountable for the delivery of high-quality property Response Repairs Service, and department complaint handling across London housing stock with a budget portfolio of circa £4m. Embedding a customer focused culture, focussing on contract management and operational performance, cost control and value for money. Leading the strategy, identifying opportunities for integration, growth and improvement. re you a strategic thinker with a passion for driving commercial success? Do you have experience in repairs and maintenance and financial oversight? If so, we’d love to hear from you! As our Senior Operations Manager (London), you’ll play a key role in ensuring the efficiency and profitability of our repair and maintenance operations. You’ll lead and be accountable for the delivery of high-quality property Response Repairs Service, complaint handling across London all while working with a fantastic team that’s dedicated to delivering top-quality services. Customers are at the heart of everything we do so we want to make sure that all our services provided are of high quality and undertaken with a commercial and customer-based ethos. We also want to make sure that what we do represent value for money and are resident focused. Using your experience to deliver proactive and forward-thinking approach, you’ll lead on a collaborative working style with all stakeholders to build strong relationships within Homecare and across all other resident panels. Remember, we don’t want to do things the way they’ve always been done, we want to do things even better! You’ll work closely with the Head of Service, Finance Business Partner and Directors on the forecasting and reconciliation of the budgets of the response repairs work stream. You'll be working from our London’s office or main offices a minimum of three days to per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices or at home but always as operational delivery requires, so a flexible approach is also required. You have /can: Demonstrable experience/ role model of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams. • Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena. • H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. • Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent). • Demonstrable significant management level experience with budgetary responsibilities and management. . • Good commercial awareness and ability to utilise system data to support effective decision making. • IT Literate with experience of repair management systems, the application of job management and diary planning for a significant size workforce

Location: Hybrid/LondonSalary: £67,820 - £84,776 per annum plus £5,000 car allowanceHours: 36 per weekContract Type: Permanent Latimer by Clarion Housing Group delivers sustainable, affordable homes and builds communities across the UK. We're the development arm of Clarion Housing Group, a business for social purpose. This means we reinvest any surplus in providing affordable housing and developing communities. Ready for your next step within Latimer? As Head of Home Experience, you'll take ownership of the entire move-in journey, ensuring every customer steps into a high-quality home and enjoys a smooth experience and a snag and defect-free home. Working closely with our Sales & Delivery teams and managing agents, you'll: • Ensure homes meet the highest quality standards at handover and read for customer occupation, • Put the right controls and systems in place to resolve defects quickly and effectively within the first 28 days, with a smooth handover to the Customer Care team, • Strengthen collaboration across teams to deliver consistency across every development, • Drive measurable improvements in customer satisfaction and long-term trust, helping to maintain 5* status, • Manage the team for complaints and escalations What you'll bring: • A strong focus on Customer Experience and passion for 5* service, • Significant experience leading and developing large, high-performing teams, • Experience within a new-build environment, including shared ownership and/or private sale tenures at the point of handover and occupation, • A strong understanding of new-build development processes, contracts and employers' requirements, • A track record of working collaboratively across departments to deliver tangible service improvements If you're ready to take the next step in your career by joining Clarion to lead from the front and shape a standout home experience for our residents, we'd love you to apply. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying. Closing Date: Wednesday 18th March 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at Greater London House; candidates will be expected to work from the office at least 2 days per week. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

StS Engineer (Multi-Trader) – Field Based (London) Salary: £45,000 – £50,000 (depending on experience)Hours: 8:00am – 4:30pmLocation: Field-based across London, with Head Office in Southgate (N14) Good location would be Ealing, Brent or Harrow Department: MaintenanceReports to: Head of Maintenance About the Organisation This organisation is dedicated to providing safe, high-quality homes and essential services for vulnerable individuals across the UK. With a strong social purpose and people-centred values, they combine property investment, refurbishment, and in-house maintenance to deliver reliable, fit-for-purpose accommodation. The Role The organisation is an approved Setting the Standard (StS) provider, ensuring confidence that their properties meet compliance, safety, and quality benchmarks. As the StS Engineer, you will carry out inspections and remedial maintenance across a portfolio of properties throughout London. You will prepare homes for StS inspections, attend annual assessments, and build strong working relationships with StS inspectors. This is a field-based role within a wider maintenance team, working closely with office-based coordinators to ensure all repairs and compliance checks are completed efficiently and to a high standard. Key Responsibilities • Attend scheduled StS inspections and complete all necessary pre-inspection maintenance, • Carry out proactive repair works to ensure properties meet StS compliance requirements, • Record job progress and outcomes accurately, including photo/video evidence, • Maintain accurate data entries via PDA and internal systems, • Work closely with StS inspectors to ensure smooth inspection processes, • Manage stock levels and materials within the work vehicle, • Deliver excellent customer service and handle queries professionally, • Provide support across departments where required, • Broad experience in multi-trade maintenance, especially carpentry and plumbing (plastering desirable), • Experience working with vulnerable individuals and/or HMO properties, • Strong communication skills and ability to build effective working relationships, • Full driving licence, • DBS/Police check, • Strong organisational and administrative skills, • Ability to prioritise tasks and work independently, • Experience in a similar compliance, inspections, or StS-related role is beneficial, • Knowledge of temporary or emergency accommodation, • 23 days annual leave + bank holidays, • Additional holiday for long service (up to 30 days), • Tenure rewards (£500 at 3 years, £1,000 at 5 years, £5,000 at 10 years), • Private health insurance, • Birthday off each year, • One wellbeing day per year, • Enhanced maternity/paternity pay, • Pension scheme improvements after 2 years, • Professional Emergency First Aid training, • £500 employee referral scheme, • Monthly company payday lunch The organisation is committed to inclusion, respect and belonging. Applicants are encouraged from all backgrounds and communities. Adjustments to the recruitment process can be provided upon request.

Join a leading, forward-thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates, you will have the opportunity to shape the on-site services, lead a high-performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.Hours: Monday to Friday 9am till 530pmSalary: £65,000 - £70,000 per annum depending on experience.What’s in it for you: Head of Estates • Opportunity to work for a leading global property company, • Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence., • Chance to lead and develop a high-performing on-site team, • Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams, • Full strategic and operational governance across brand new luxury environmentJob Description: Head of EstatesYou will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site.The Role: Head of EstatesAs Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.What you will be doing: Head of Estates, • Oversee the mobilisation of the block, coordinating site staff and third-party contractors., • Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery., • Lead on fire life safety management with specialist contractors., • Act as the primary on-site contact for day-to-day estate queries and operational issues., • Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards., • Oversee contract management to ensure value for money, service quality and best-in-class delivery., • Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels., • Develop and maintain robust management systems for buildings, facilities and public realm areas., • Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice., • Contribute to occupier communications, ensuring clarity, consistency and quality., • Advise the General Manager promptly on risks, incidents or emerging issues.What we are looking for: Head of Estates, • IOSH or NEBOSH certification (essential), • Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred), • Proven leadership experience within estates or facilities management., • Strong understanding of hard and soft FM services., • Experience in health & safety best practice and compliance management., • Skilled in contractor management and PPM oversight., • Excellent problem-solving abilities and a logical, proactive approach., • Experience dealing directly with tenants or residents in a customer-facing capacity., • Financial acumen with experience in budgeting and reporting., • Knowledge of utility management and ESG considerations., • Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Information Access OfficerContract: PermanentHours: 15 hours per weekWork Pattern: 3 hours per day for 5 daysSalary: £33,106 - £35,479 per annum (pro rata)The roleWe are looking for a motivated and organised Information Access Officer to join our Customer & Corporate Services team. This is a key role supporting the Council’s commitment to transparency, excellent customer service, and compliance with the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR) and UK GDPR.You will be responsible for coordinating and progressing information requests, working closely with Customer Services and Customer Liaison Officers (CLOs) to ensure statutory deadlines are met and that high-quality, legally compliant responses are issued. This is an excellent opportunity for someone with strong organisational skills, an eye for detail and an interest in information governance, service improvement and customer service.What we are looking forWe are seeking someone who can bring:- An awareness of FOIA 2000, EIR 2004, UK GDPR and the Data Protection Act 2018 (training provided).- Excellent written and verbal communication skills, with the ability to manage multiple cases and deadlines.- Strong judgement, attention to detail and the ability to interpret and apply legislation and guidance.- Effective relationship-building skills, engaging confidently with CLOs, the Monitoring Officer, Legal and colleagues across the organisation.- Confidence using Microsoft Office (Outlook, Word, Excel, Teams) and digital case management tools.- Flexibility, resilience and a proactive, self-starting approach.Experience in information governance, customer service, regulatory compliance or administrative roles is desirable; however, full training will be provided.About Watford Borough CouncilWatford is an urban borough in South West Hertfordshire. The borough has excellent transport links with mainline rail connections to London. Watford is the centre of a sub-region serving around 500,000 people living within a 20-minute travelling time catchment. As part of the London commuter belt, Watford is strongly influenced by London, which brings the benefits of a buoyant economy.At a glance- £1.4bn local investment happening – mix of public and private funding.- 5 major development and regeneration projects happening.- 3,500 registered businesses.- Higher than average working age population.- Skilled workforce.- Home to many major international head offices.Closing Date: 15 March 2026.For an informal discussion, please contact Mira Mutty.A Basic Disclosure Check will be carried out for this post.At Watford Borough Council, we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture.

We are seeking a Compliance Manager for Electrical and Lifts to oversee compliance and safety standards for electrical and lift services within the property department of a Housing Provider. This permanent role is based in West London and requires a professional with a strong understanding of regulatory requirements and technical expertise. Client Details Our client are a resident focused Housing provider based in West London with a great set of values and ready to move things forward across key areas of Compliance. Description As the Compliance Manager for Electrical and Lifts, you will: • Be the named responsible person for your service areas, making sure we remain compliant and meet our regulatory and legislative responsibilities, • Develop technical guidance, training, and support for your service areas, and risk management for colleagues across the business, • Manage external consultants, contractors, and specialists, making sure work is delivered in budget and on time, • Analyse feedback to make sure work is carried out in accordance with agreed service standards, legislation, and contract documents, • Escalate, investigate, and resolve examples of non-compliance, working collaboratively across the business and with external teams, • Support the Head of Property Compliance in identifying, assessing, and governing landlord compliance risk, • Carry out quality control inspections, both directly and with specialist consultants, • Chair contractor performance meetings and monitor performance against KPIs, developing improvement plans as needed, • Work with the Head of Compliance and performance team to ensure the integrity of data, • Confidently present performance data at all levels of the organisation and to external regulatory bodies, • Provide a lead technical role for all investment and development projects, • Support procurement and the commissioning of contracts by developing performance specifications and service standards, • Keep up to date with legislative and regulatory changes and codes of practice, introducing measures so we remain compliant, • Be accountable for accurate forecasting, management, and control of the annual budget, • Be a great team player and keep doing what it takes to keep the business moving forward, • Champion resident safety and engagement, ensuring that communication around electrical and lift works is clear, timely, and accessible, • Drive innovation and continuous improvement, identifying opportunities to enhance service delivery through new technologies or smarter working practices, • Ensure robust incident management, including root cause analysis and lessons learned following any electrical or lift-related safety events The successful Compliance Manager for Electrical and Lifts should have: • Working in a similar role, successfully managing compliance risk in social housing, • Electrical and lifting legislation and regulatory requirements, including basic lift safety, • Using data intelligently to drive better business performance, whilst understanding the potential risks and impact of decisions, • Analysing compliance performance and engaging with other teams to deliver remedial actions and high levels of customer satisfaction, • City & Guilds/NVQ 3 in Electrical Discipline AM2, • C&G IEE Wiring Regulation 18th Edition, • Evidence of continuous professional development On offer for the successful Compliance Manager for Electrical and Lifts is a: • Competitive salary, • Comprehensive pension scheme, • Generous company benefits and perks

We are appointing a commercially astute Head of Estates to mobilise and lead a flagship residential Build to Rent development through launch and into long-term operational excellence. This is a high-impact leadership role responsible for transforming a newly delivered asset into a high-performing, customer-focused, and financially optimised estate. You will shape the operational strategy from day one - embedding standards, driving service performance, and creating an environment that enhances resident experience while protecting asset value. You will be accountable for delivering a safe, compliant, and commercially efficient operation across all estate functions. Beyond compliance, this role is about raising standards, challenging inefficiencies, and building a culture of accountability and service excellence. We are seeking a leader who can move at pace, establish control in a mobilisation environment, and create structure where it does not yet exist. You will build and inspire a high-performing on-site team, align specialist partners to clear performance expectations, and ensure the estate operates as a benchmark within the sector. What You Will Deliver * A seamless mobilisation that transitions the development into a stable, fully operational estate * Strong contractor governance that drives value, performance, and measurable service improvement * Robust operational frameworks that ensure long-term efficiency and scalability * A compliant, safety-first culture embedded across all estate activities * Clear financial oversight, cost control, and transparent reporting to stakeholders * Continuous improvement initiatives that enhance asset performance and resident satisfaction * Leadership presence on site, acting as the senior escalation and decision-making authority * Meaningful contribution to sustainability and ESG performance targets * A motivated, accountable team aligned to clear objectives and service standards This role will suit an experienced estates or facilities leader who has successfully mobilised new residential developments and understands how to balance customer experience with commercial performance. You will be confident operating at both strategic and operational levels, able to influence stakeholders, and comfortable taking ownership of a complex, high-profile asset. We are particularly interested in candidates with: * A residential property background, ideally within Build to Rent or large-scale mixed-use developments * Demonstrable experience mobilising new assets into live operation * Senior leadership experience within estates or facilities management * Strong commercial oversight of hard and soft service delivery models * Proven contractor performance management expertise * Excellent knowledge of health and safety legislation and best practice * IOSH or NEBOSH qualification If you are interested in applying for this position, please send your CV as soon as possible to avoid disappointment.

We are looking for an experienced Maintenance Operative, with a solid background in general repair and maintenance, to join our 500-bed luxury student accommodation in central London. Full-Time, 40 hours per week - Monday to Friday 8am to 5pm and 9am to 6pm on a rota basis, with 1 in 4 Saturdays 8am – 5pm with a day off in Lieu As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. My client is an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. Key Responsibilities: • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues., • Liaise with and monitor onsite contractors to ensure completion of work., • Responsible for the day to day reactive and preventative maintenance., • Responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks., • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks., • Undertake scheduled flat inspections and complete all resultant actions in a timely manner., • Record, log and monitor any maintenance issues that may arise within the maintenance logbook., • Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification., • Ensure that all Property Documentation Files are accurately maintained and up to date., • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits., • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home., • Experience gained in plumbing, joinery and basic electrical (changing lightbulbs, switches and sockets), • Take ownership of responsibilities and display pride in work carried out., • Previous experience of working in student accommodation, BTR or hotels would be advantageous, • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken., • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible. Ritz recruitment – Employment Agency

Job Title: Nursery Manager Location: London, London, United Kingdom, London, W9 2EHContract Type: Full-timeContract Length: Permanent Hours: 40 hours per week Salary: Competitive (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

The Role Cloch’s vision is to deliver services that exceed expectations - and this role is central to achieving that. As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and Communities and Housing Manager, you will take the lead on: · Customer Contact & Service Quality: ensuring a responsive, high‑quality first‑point‑of‑contact experience where customers feel supported and heard. · Allocations, Voids & Estate Management: overseeing effective processes that minimise void loss, maintain high standards and support sustainable tenancies. · Performance & Compliance: monitoring KPIs, supporting regulatory returns, ensuring adherence to the Scottish Social Housing Charter, and producing meaningful performance insight. · Team Leadership: coaching, motivating, and developing staff through a behaviour‑led approach that encourages growth, innovation, and accountability. · Continuous Improvement: identifying opportunities to streamline processes, enhance customer experience and champion new ways of working. This is a two‑year fixed‑term role, but we expect the position to be reviewed in due course - offering a unique opportunity to shape how customer and housing services evolve at Cloch. The role is full‑time (35 hours per week) with a salary of £51,075 – £55,259 (Grade 8), hybrid working, 8 weeks’ annual leave (29 days + 11 public holidays), SHAPS pension scheme and a range of wellbeing benefits. The full job description and person specification for the post can be found within our recruitment pack and downloaded via our website. Working at Cloch It’s an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a collaborative, supportive culture where colleagues thrive, ideas are welcomed and improvement is part of everyday working life. We are proud of our Customer Service Excellence accreditation and remain committed to delivering services that make a meaningful difference to tenants. How to Fit at Cloch Fit matters to us - not just what you do, but how you work. You’ll thrive at Cloch if you: · Lead through coaching, encouragement, and empowerment. · Bring curiosity and a willingness to try new approaches. · Communicate openly and honestly, building trust and collaboration. · Promote a positive, supportive environment. · Use insight and feedback to guide balanced, thoughtful decisions. · Reflect our values in your everyday approach. What’s Next? To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role. Full details on how to apply can be find on our Cloch Housing Association website, under current vacancies. Closing date: Monday 23rd March at 12pm Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Customer Services and Communities and the Head of People & Culture, with interviews expected in early April. All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

Leasing Manager – Commercial Office SpaceWe are looking for a dynamic Leasing Manager to play a pivotal role in driving and managing sales opportunities across a diverse property portfolio.This includes conducting viewings of vacant units, identifying client requirements, and confidently presenting the benefits of each property.Customer service, determination, and strong negotiation skills are essential for success in this role. Working closely with the Head of Sales and the asset management team, you’ll contribute to identifying value-enhancing improvements, advising on pricing, demand trends, and resolving client queries.What you’ll bring: • Strong knowledge of the an agency process, • Experience within commercial or residential property sales/leasing, • Awareness of the flexible office market, competitors, products, and processes, • Excellent verbal and written communication skills, • Proven team management experienceAbout the CompanyOur client is a forward-thinking property business managing space for thousands of thriving businesses across London. Far more than a traditional landlord, they pride ourselves on creating environments where companies and entrepreneurs can flourish. Their culture empowers employees to deliver exceptional customer service while encouraging innovation and professional growth. They take pride in their strong social and environmental commitments, from sustainable property development to community-focused initiatives, and our journey toward Carbon Net Zero.If you’re ready to bring your skills, leadership, and market knowledge to a company that values both people and performance, we’d love to hear from you. #LI-LR1

UTILITIES MANAGER • Location: DA15 Hendon / Sidcup, • £440 per day The post holder will work closely with internal stakeholders (Finance, Commercial, Estates Management) and external suppliers to ensure effective contract management, accurate billing, and compliance with governance requirements. Scope • Manage utilities contracts and supplier relationships, ensuring compliance with SLAs and resolution of complex queries promptly, ensuring high standards of customer service. This includes maintaining the relationship with Government Procurement Services (GPS) who are responsible for buying energy and managing the energy utilities framework, as well as the various energy and water suppliers., • Oversee validation and approval of all utilities invoices (electricity, gas, water, fuel oil) and ensuring processes are in place to ensure the quality and completeness of records in the TEAM Sigma system to avoid additional charges and prevent disconnection., • Provide business performance reports, forecasts, and budgetary input to senior management and support budget development, accruals, and variance analysis in collaboration with Finance., • Ensure continuity of supply across the estate and manage costs effectively and prevent disconnection through proactive management of payments and disputes and maintaining strategic stakeholder relationships., • Support energy/carbon reporting requirements by ensuring accurate data capture and system integrity., • Drive continuous improvement and process re-engineering to achieve efficiencies and cost savings and operational resilience., • Detailed knowledge of utilities and energy management, including contract frameworks, supplier management, consumption analysis, and billing validation., • Strong understanding of financial processes (budgeting, accruals, forecasting) and purchase order systems., • Experience in supplier negotiation and relationship management., • Proven ability to analyse complex data and produce accurate reports., • Significant experience managing small teams and high-volume invoice processing., • Desirable: NVQ or equivalent in accountancy or business-related subject., • Excellent interpersonal and negotiation skills., • Strong analytical and problem-solving capability., • Well-developed written and verbal communication skills for reporting to both technical and non-technical audiences., • Resilient, proactive, and able to manage competing priorities.

Media Credit Controller EMEA (4 Days a week) Your new company My client is a growing media company, and they are looking for an enthusiastic and meticulous EMEA Collection Specialist to join their dynamic Head Office Accounts Department. This temporary position offers a varied and engaging role, perfectly suited for an individual with a strong background in credit control who thrives in a fast-paced, international environment. You will gain hands-on experience in a thriving and supportive workplace, playing a pivotal role in maintaining healthy cash flow and fostering strong client relationships across our EMEA region. This is a 30-hour role/4 day a week role with no scope to increase the hours. Your new role • Cash Collection Expert: Proactively manage and collect outstanding debts from clients across the EMEA region, ensuring timely payments and minimising aged debt.• Administrative Support: Manage vendor forms required, run customer statements, and assist with WHT (Withholding Tax) filings/ exemption letters., • Relationship Builder: Develop and maintain strong working relationships with clients and internal stakeholders (sales, client services) to facilitate efficient resolution of payment queries and disputes., • Query Resolution Pro: Investigate and resolve customer queries related to invoices, payments, and account statements efficiently and accurately., • Account Reconciliation: Perform regular reconciliations of customer accounts, ensuring accuracy and identifying any discrepancies., • Risk Management: Monitor credit limits and payment terms, identifying and escalating potential credit risks., • Reporting and Analysis: Prepare regular reports on debtor performance, aged debt, and cash flow forecasts for management review., • Proven Experience in Credit Control: Demonstrate substantial experience in a credit control role, preferably within an EMEA or multi-currency environment.• Strong Communication and Negotiation Skills: Your ability to communicate clearly and negotiate effectively with diverse stakeholders will be paramount in securing timely payments., • Understanding of Financial Systems: Be proficient in using accounting software and ERP systems (ideally including NetSuite)., • Excel Skills: Be comfortable in Excel, working with large datasets, including using various methods to reconcile data and ensure accuracy., • Customer-Focused Approach: Possess a strong customer service orientation with a keen eye for detail and problem-solving., • Resilience and Proactivity: Be resilient in the face of challenges and proactive in identifying and resolving issues. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4760071

Barchester's exceptional marketing team have an exciting opportunity for a creative and dynamic Marketing Executive to join the team. Hybrid working with one day in the office a week at our Finsbury Square office in London. This role provides an opportunity to be part of a fast-moving team and work on a wide-range of marketing campaigns and initiatives, including our internal awards event, the Barchester Care Awards. The Marketing Executive is a key member of the Brand Team led by the Head of Brand Marketing. This vital role takes ownership for supporting Barchester's portfolio of over 270 care homes across the UK.You will ensure our homes have the marketing tools to support the enquiry to admission journey for families looking for care. This includes management of brochures, promotional items and internal signage. We are looking for a passionate, motivated candidate with a high level of attention to detail, who is looking to develop a career in marketing within a professional and experienced team. Key responsibilities: * Manage the delivery of marketing materials to drive reputation and enquiries * Manage brochures and promotional items and ensure stock levels always available when homes need it * Manage artwork requests from our homes, with excellent communication and customer service throughout * Deliver offline marketing campaigns by proof reading artwork, testing phone numbers, and coordinating print production. * Manage internal signage requests to ensure a consistent look and feel across all services, and manage external supplier * Weekly reporting during the nominations stage of the competition * Assist with planning the delivery of the awards event * Management of our team intranet pages to ensure the latest guidance, tools, and artwork is always available * Manage day-to-day communication with the finance team Experience required: * Have proven marketing experience, especially in the development and execution of enquiry generation marketing activity * Ability to work concurrently on a number of different projects, ensuring projects are completed on time * Excellent written and verbal communication skills * Good knowledge of Outlook, Word, Powerpoint and Excel * Have a proven background in use of software such as Adobe, Trello and experience of using Zoom Benefits and rewards: * Hybrid working, with one day in the office day a week located in Finsbury Square, London * Creative role offering travel to marketing events and awards * Discretionary annual bonus * Unlimited access to our generous refer a friend scheme, earning up to £500* per referral * Access to a wide range of retail and leisure discounts at big brands and supermarkets * Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence * Confidential and free access to counselling and legal services As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Health and Safety Manager Role Available Your New Company A transportorganisation committed to delivering the highest standards of safety,performance, and customer service is seeking an experienced Health & SafetyManager to join its dedicated Safety function. With safety embedded throughoutthe culture, the organisation promotes trust, respect and collaboration,striving to continually raise standards across all areas of operation. Your New Role As the Health &Safety Manager, you will play a key role in maintaining and improving theorganisation’s safety management systems. Reporting to the Head of Safety, youwill oversee risk assessments, audits and safety performance, ensuringcompliance with legislation, internal policies, and industry requirements. Youwill support strategic safety initiatives, influence positive safety behaviour,and provide guidance across all levels of the business. What You’ll Be Doing In this role, youwill: • Lead and conduct risk assessments, safety audits and inspections, • Drive continuous improvement in safety culture and processes, • Oversee corrective actions and ensure timely close‑out, • Maintain document control for standards, legislation and internal procedures, • Produce regular safety performance reports and trend analysis, • Support external audits and investigations where required, • Ensure staff competence in safety‑critical roles and monitor ongoing training needs, • Represent the organisation at meetings on safety matters, • Support annual Safety Plan development and monitor compliance, • NEBOSH Diploma or equivalent qualification and/or CMIOSH status, • Strong experience in a relevant safety‑focused role (transport sector desirable), • Experience conducting audits and risk assessments, • Excellent communication, engagement and motivational skills, • A proactive, energetic approach with the ability to influence and drive change, • Strong understanding of safety legislation and safety management systems What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. 4765797

A high end construction business are hiring a Senior FP&A Manager Your new companyA high end construction business with operations in London, New York and Singapore. Then company have a great brand, focused on quality. Their business model is aligned to great customer service and bespoke design. Your new roleReporting to the Head of Commercial Finance and dotted line to the CFO taking ownership for commercial finance delivery and FP&A. This role is a real mix of FP&A, Data, Corporate finance, Treasury and Business Partnering. • Full financial planning & analysis for London and Europe region, • Review of budgets and forecasts, • Ownership of operational and strategic model, • Business partnering with operations on site and global level, • Cost analysis and cash flow, • Analysis of all financial information from the portfolio and operations

Job title: Course Executive Salary: £32,295 per annum Type of contract: Permanent Location: Hybrid (On site attendance required on events and team days) Working hours: Full time 35 hours per week About the role RCOG Events is entering an exciting phase of growth, expanding its education portfolio to deliver innovative, accessible, and high-quality learning opportunities for the global women’s health community. Aligned with our strategic ambitions, we are evolving our courses, skills-based workshops, and webinars to ensure they meet the needs of healthcare professionals worldwide. To support this growth, we are seeking a Course Executive to deliver and support administration of our repeatable courses and workshops with operational excellence. This is a pivotal role, providing the opportunity to ensure every course runs smoothly, delegates and faculty are supported, and RCOG’s standards of quality and professionalism are upheld. You will combine operational expertise with strong organisational and communication skills, overseeing the end-to-end administration and delivery of courses, coordinating faculty and delegates, and supporting new or redeveloped courses from pilot through to repeatable delivery. Working closely with the Head of Course Development and Delivery, internal teams, and external faculty, you will ensure courses are delivered efficiently, financially sustainable, and provide a seamless learning experience. Collaborating with stakeholders, faculty, and colleagues, you will act as a key operational contact for all aspects of course delivery, driving consistency, quality, and engagement while supporting the College’s mission to improve healthcare for women and girls worldwide. Key Responsibilities: * Deliver the end-to-end administration and logistics of repeatable courses and workshops, ensuring a smooth experience for delegates and faculty. * Support the development and pilot of new or redeveloped courses, providing operational expertise and guidance. * Coordinate faculty participation, including invitations, travel arrangements, and expenses. * Manage course systems and data (registrations, CRM, online platforms) accurately and efficiently. * Monitor course budgets and ensure operational decisions support financial sustainability. * Liaise with internal teams, delegates, and faculty to resolve queries and maintain high-quality service. * Support continuous improvement by collating feedback, reviewing processes, and implementing enhancements to the course experience. For the full list of key responsibilities, please check the recruitment pack. About you We are seeking a proactive and results-driven professional to join our events and education team. This role is ideal for someone who is organised, motivated, and eager to develop a career in events and educational courses. Whether you are a recent graduate or have prior experience in events or education, you will have the opportunity to gain hands-on experience coordinating high-quality courses and workshops that support women’s health professionals worldwide. Requirements * Interest in the delivery of courses, workshops, or educational programmes. * Strong organisational and project management abilities, including planning, coordinating multiple tasks, meeting deadlines, and following procedures. * Ability to manage relationships with a variety of stakeholders, including internal teams, faculty, delegates, and committees. * Attention to detail, accuracy, and commitment to providing excellent customer service. * Willingness to learn, adapt, and support continuous improvement in course delivery and operational processes. * Proficiency in standard IT applications (e.g., Microsoft Office) and a willingness to learn new systems for registrations, CRM, and online delivery. * Interest in healthcare, education, or professional development. We encourage candidates from all backgrounds to apply, particularly those who are organised, enthusiastic, adaptable, resilient and motivated to contribute to the delivery of high-quality learning experiences for the global women’s health community. Requirements: Please note that while experience in delivering courses, workshops, or educational programmes is desirable, we welcome applications from candidates of all backgrounds. We are particularly interested in individuals who are collaborative, motivated to make a positive impact in education, and eager to develop their skills in course delivery and administration. If you are excited about joining the RCOG during a period of growth and transformation, with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will provide guidance and support to help you succeed, but confidence in engaging stakeholders, following operational processes, ensuring high-quality delivery, resilience and adaptability and the ability to work both independently and collaboratively while embracing new ways of working will be key to thriving in this role. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: * Agile and flexible working environment and free lunch onsite * 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January * 10% pension contribution after probation * Enhanced wellbeing and family support * Interest-free season ticket loans after probation * Tailored Learning and Development and study leave * Affinity staff networks * Life assurance and income protection schemes * Lifestyle discounts

Facilities Officer – Facilities Management Location: Mosaic East, 4th Floor, 17 Addiscombe Road, Croydon, CR0 6SR Contract: Temporary (4 Weeks) Start Date: 18 February 2026 Hours: 35 per week IR35 Status: Inside IR35 Interview Date: 13 February 2026 (Online via Teams) Overview Ribble Recruitment is supporting the hiring organisation with the sourcing, screening, and initial stages of recruitment for a Facilities Officer to provide short-term cover for a vacant budgeted post within a busy head office environment. This is a hands-on facilities management role requiring strong customer service skills, reliability, and the ability to manage front-of-house and operational facilities duties in a professional corporate setting. Key Responsibilities • Managing and responding to facilities helpdesk enquiries, • Covering reception duties as required, • Conducting office Health & Safety checks and regular building walkarounds, • Assisting with scheduled fire alarm testing procedures, • Setting up meeting rooms and supporting internal events, • Providing general facilities management support across the office, • Delivering excellent customer service to staff and visitors, • Supporting ad-hoc facilities tasks as requiredCandidate Requirements, • Previous experience within Facilities Management (corporate office environment preferred), • Strong customer service and communication skills, • Reliable, punctual, and professional, • Understanding of basic Health & Safety procedures within an office setting, • Ability to work independently and manage competing priorities, • Eligible to work in the UK, • Able to provide 2 years’ work history / referencesCompliance Requirements (On Offer Acceptance), • Confidentiality Agreement, • Criminal Convictions DeclarationPay Rates, • PAYE: £15.91 per hour, • Umbrella/Limited: £20.64 per hour

£23,842 per annum Bromley, Kent Full-Time Permanent Join a team that puts people first. As a Permanent Customer Service Advisor in our client's Retention team, you will play a key role in supporting customers and Financial Advisers. This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting products and delivering high-quality service in a fast-paced environment. What you’ll be doing: • Handling a high volume of inbound calls and enquiries with professionalism and care, • Responding to customer correspondence via email and letter, • Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries, • A confident communicator with a strong telephone manner, • Ability to recognise opportunities to help our customers achieve their financial goals by promoting products., • Excellent written and verbal communication skills, • Good computer literacy and attention to detail, • A team player with strong organisational skills and the ability to prioritise effectively, • £23,842 annual salary, • 25 days holiday plus bank holidays per annum, • Excellent discretionary annual bonus scheme (circa £1660.00), • Contributory pension scheme (up to 15%), • Life cover (x4 pensionable salary), • Hybrid working after training (1 day week from home), • Supportive team culture, • Dedicated training programme and on-going development, • 1 days paid charitable workday, • Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30–16:15 or 9:15–17:00. Flexibility is required. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. About us Our client is not your typical financial services provider. Those who join their purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What they do They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. They will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Job Description – Maintenance Facilities Day Shift Technician, electrically biased. Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Job description – Shift Technician The scope of services to be provided by the engineering Shift Technician includes, but is not limited to: • Responsible for the delivery of planned, preventative tasks working within our Planon Intelligent Work Management System (IWMS)., • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary

Company Description At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations. Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary. Job Description What will you be doing? We are seeking an experienced Azure Cloud Engineer to join our ambitious team in London. This is a permanent role with hybrid working pattern, with minimum 2 days per week office attendance. Here you’ll provide support for Cloud-based applications and services and recommend enhancements to meet customer requirements. You’ll take the lead on ad-hoc investigations; identifying additional service requirements and assisting with the delivery of new projects. You’ll work closely with the Head of Infrastructure & EUC and Infrastructure & EUC Lead, in running quality-driven, Agile-inspired, proactive and customer/business-oriented services, that are aligned with the overall strategic development of all Technology services for S&W. If you’re a passionate Cloud Engineer with experience in the above, now is an excellent time to join and use your expertise to help deliver robust, scalable and cost-effective infrastructure solutions to meet the needs of all S&W users, now and in the future! As a Cloud Engineer, your responsibilities will include among others, • Design and implement Azure cloud solutions to meet business requirements, • Manage and monitor Azure resources, including virtual machines, storage accounts, and networking components, • Automate deployment and configuration processes, utilising tools such as PowerShell, • Ensure the security and compliance of our Azure environment by implementing best practices and security controls, • Troubleshoot and resolve issues related to Azure infrastructure and services, • Assist with integration plans for merging the IT systems of the acquiring and target companies, ensuring seamless transition and minimal disruption to business operations, • Assess and mitigate risks associated with the integration of IT infrastructure, including data security, compliance, and system compatibility Qualifications Skills and Experience To be successful in this role, you should have, • Experience of working in a Hybrid Cloud environment, • Proven experience as an Azure Cloud Engineer or in a similar role, • Strong knowledge of Azure services and architecture, • Experience with infrastructure-as-code tools such as Terraform, • Azure certifications (e.g., Azure Solutions Architect, Azure DevOps Engineer), or equivalent, • Experience with containerization technologies such as Docker and Kubernetes, • Working knowledge of Zscaler, • In-depth knowledge of Azure firewalls, • SQL experience Additional information As a colleague here at S&W you will have access to benefits that include • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependent), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave, • Cycle to work scheme, • Season ticket loan, • Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

MEP Manager - Preconstruction & Sales DataX Connect have partnered with a leading MEP contractor in their search for an MEP Preconstruction Engineer to join their head office in London. Why Apply? • Great salary and package, • Work for a fast growing forward thinking contractor, • Step off site to gain experience in the world of data centre preconstruction Key Requirements: • Experience within an M&E environment preferred, electrical knowledge essential., • Sector and industry knowledge within the Data Centre and associated services environment., • IT skills and use of Microsoft applications (Word, Excel, Project and PowerPoint – Intermediate / advanced level), • Financial awareness of profit and loss and commercial costing., • Good time management and prioritisation skills, with a results-oriented ethos., • To have completed the relevant levels of qualification that are relevant to the sector and industry. Key Responsibilities: • Remain up to date with the Company’s health, safety, and environmental statistics relative to industry benchmarks to demonstrate our credibility and influence current/prospective clients, as well as incorporate safety within tender processes., • Work with the Senior management to identify and convert winning opportunities into profitable contracts, in line with business strategy., • Ownership of assigned bids and, where necessary, early engagement involving supply chain stakeholders to meet timescales., • Ensure accuracy of estimated cost, through detailed review, lead and undertake peer review with teams and senior management. Present cost and sales values, while capturing any risks and opportunities at final settlement., • Maintain sales pipeline data on completion of bid submission using coordinated management tools in line with business process., • Manage the production of allocated bid submissions to ensure that: our differentiators are communicated effectively, submission documents are completed on time, fully respond to formal and informal questions posed in the customers’ enquiry documentation and meet the requirements of the Invitation to Tender., • Demonstrates sound understanding of software applications relevant to the job role and utilises technology to improve work processes., • Uses technology to share information, communicate and collaborate., • Establishes and develops a wide internal and external network supporting tendering and winning objectives., • Demonstrates effective management and maintenance of third-party / supply chain relationships that are cost-effective and provide efficient service where applicable., • Identifies ways to gain a competitive advantage through the delivery of superior levels of service., • Leads secured bid handovers, ensuring the transition of knowledge has been recorded, received, and understood. Actively support the project teams so they fully understand the client design specification, build, suppliers’ quotations, and customer requirements, enabling successful delivery.

Mode Search is supporting a high-end, fashion-forward luxury brand with the appointment of a Store Director for its London boutique. This brand is recognised for its sophisticated ready-to-wear collections, refined silhouettes, and elevated client experience, combining modern elegance with an aspirational yet approachable luxury positioning. The flagship plays a key role in representing the brand globally and delivering best-in-class retail standards. The role is based in London within a flagship store environment and reports into senior regional leadership. The Store Director will work closely with cross-functional head office teams, acting as a key ambassador for the brand while owning the commercial performance, team leadership, and client strategy of this highly visible location. The Role • Lead and inspire a large, high-performing retail team within a flagship environment, setting the standard for service, leadership, and brand representation, • Act as a senior brand ambassador on the shop floor, ensuring the brand’s values, aesthetic, and service philosophy are consistently delivered, • Drive a best-in-class clienteling, CRM, and prospecting strategy to build long-term, loyal client relationships locally and internationally, • Deliver strong commercial results through a client-centric and sustainable sales approach, • Coach, mentor, and develop management and store teams through consistent feedback, training, and hands-on leadership, • Oversee all operational aspects of the flagship, including stock management, visual standards, and compliance with operational guidelines, • Ensure the flagship store acts as a benchmark for service excellence, customer experience, and brand standards Requirements • Proven experience as a Store Director or senior Store Manager within luxury fashion, premium, or high-profile flagship retail environments, • Strong people leadership skills, with experience managing and developing large teams and leadership structures, • Highly client-focused, with a strong track record in CRM, clienteling, and building long-term customer relationships, • Commercially driven, with the ability to balance performance targets with brand integrity and service excellence, • Strong styling sensibility and confidence leading from the shop floor, • Charismatic, positive, and engaging leadership style, with the presence to represent a flagship business, • Highly organised with strong operational knowledge and attention to detail To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management • Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges., • Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures., • Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17, • Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships., • Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies., • Conduct audits and case reviews to identify trends, risks, and opportunities for improvement., • Support the design and implementation of quality-improvement plans, policies, and tools., • Translate insights from complaints and audits into practical service improvements., • Collaborate with Advice Managers and Coordinators to integrate learning into casework and training., • Support staff training and development on complaint handling, communication, and quality assurance., • Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development., • Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards., • Support preparation for audits, funder reviews, and regulatory inspections., • Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection., • Promote equality, inclusion, and accessibility across all aspects of the service., • Demonstrate financial efficiency and value for money. Essential Criteria Experience and Knowledge • Hold a valid Money and. Pension Service accredited qualification in debt advice, • A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice, • Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation, • Significant experience managing complaints and quality processes within a regulated advice, • Proven experience in complaint resolution, creditor negotiation, and stakeholder management., • Ability to analyse complex cases and identify systemic issues or risks., • Excellent communication and influencing skills at all levels., • Strong analytical, reporting, and decision-making ability., • Ability to manage competing priorities and meet tight deadlines., • Confidence handling sensitive and confidential information with integrity., • High level of IT literacy, including CRM or case management systems., • Ability to work independently and proactively without supervision., • High level of professionalism and integrity., • Committed to fairness, impartiality, transparency, and accountability., • Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude., • Collaborative and empathetic approach when dealing with clients and colleagues., • Previous management or supervisory experience in a debt advice or compliance setting., • Experience designing or delivering training on quality, complaints, or compliance., • Knowledge of data-protection legislation and its implications for complaint management., • Ability to build and maintain positive relationships with all staff members., • Excellent written and verbal communication skills., • Competence in handling sensitive information with discretion and maintaining confidentiality. Our Benefits Package Annual Leave • 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)., • After 2 years: +3 extra days of leave., • After 3 years: +1 additional day., • Enhanced Sick Pay for peace of mind during illness, • Enhanced Maternity & Paternity Leave to support growing families, • Employee Eyecare Vouchers to support your vision health, • Employee Assistance Programme for free, confidential advice and support, • Mental Health First Aid to ensure workplace well-being, • Tenancy Deposit Scheme to help secure your home, • Interest-Free Season Ticket Loan for cost-effective commuting, • Cycle to Work Scheme to promote a healthier, greener way to travel, • Charity Mentoring Network to support professional development and networking, • Westfield Health Cash Plan, • Perk Box

Our client is seeking a confident and commercially experienced Head of Sales to lead its sales function. Reporting directly to the CEO, this is a pivotal leadership role that combines strategic planning with hands-on execution. The successful candidate will be responsible for driving revenue growth, securing major retail partnerships, and laying the foundations for a high-performing sales team. This is a unique opportunity to make a real impact within a purpose-led brand at scale-up stage. Our client is an award-winning, fast-growing consumer brand in London, specialising in sustainable sleep and homeware products. Since launching in 2015, they have gained significant traction in the UK market with a range of eco-friendly products including bamboo bedding, memory foam pillows and mattress toppers. With a strong D2C presence and growing wholesale partnerships, they are now entering an exciting new phase of growth across the UK and Europe. Head of Sales Key Responsibilities: • Develop and execute a comprehensive sales strategy aligned with company growth objectives., • Identify and secure new retail and wholesale partnerships in the UK and key European markets., • Lead on product onboarding and digital merchandising with e-commerce and marketplace partners., • Build and manage the future sales team, setting clear targets and providing ongoing leadership., • Collaborate cross-functionally with marketing, logistics and customer service to ensure seamless commercial execution., • Track and analyse sales performance, market trends and customer insights to inform ongoing strategy.Key Requirements:, • Minimum 5 years’ experience in a senior sales leadership role within consumer goods (homeware, lifestyle, sleep tech or similar)., • Proven success in securing and growing retail accounts., • Strong understanding of both B2B and e-commerce sales channels., • Demonstrable experience building or scaling a sales function from the ground up., • Excellent negotiation, communication and relationship-building skills. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications, Government Relations, Digital Marketing, Sustainability, and C-Suite recruitment. Please click here to find out more about Hanson Search. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here. \n#J-18808-Ljbffr

Our mission is to remove the complexity and risk of international payments. We are a team of experts providing our clients with the knowledge and tools they need to grow a successful international business. We are proud of the strength of our relationships with our clients and partners. Relationships focused on long-term success, built on our dedication to excellent customer service. We provide our clients with the solutions and guidance that their business needs to thrive when engaged in international trade, whether that be through our team of experts or our connected technology. As we continue our growth in the UK, we are seeking a confident, enthusiastic and proactive individual to join our Corporate Sales and Partnership team, ideally with more than two years’ experience in a similar role. Reporting directly to the Head of UK, you will find yourself in a fast-paced and dynamic environment tasked with managing and growing our corporate and partnership client base, ensuring client longevity and excellent customer experiences and outcomes. In a crowded market we offer the opportunity to grow both professionally and commercially. Our working environment is professional, fun, entrepreneurial and team orientated. We pride ourselves on valuing every individual’s needs, offering a supportive environment and direct access to a highly experienced management team. Key Responsibilities • Sourcing new potential clients/partnerships for Clear Treasury., • Structuring calls to obtain a full understanding of potential customers/partners needs and requirements, • Demonstrate a consultative sales approach to effectively tailor bespoke solutions to meet clients’ needs from Clear Treasury's product suite., • Take opportunities through the initial sales process, from cold to active account/partnership onboarding., • Showcase in-depth market and industry knowledge to our new customers/partnerships., • Ability to effectively adopt different sales methods and channels in line with company strategy., • Achieve monthly sales targets via multichannel activity - cold calling email, face-to-face., • Ensure all prospect information and data is logged with exemplary use of the company CRM system., • Collaborate with Clear Treasury’s broader Operations team to stay updated with new and existing compliance and legal regulations, product advancements and distribution channels., • Work closely with other areas of the business engendering a strong cross-referral relationship., • Continually exhibit expert knowledge of FX services, products and market information both internally and externally.Key Qualifications, Competencies and Experience, • 2 years' minimum in FX industry - Economics or Finance-based degree desirable but not essential., • Strong knowledge and passion for financial markets., • At ease communicating effectively with Key Decision makers – CFOs, FDs and CEOs., • Possess a positive, can-do and winning mentality., • Ability to excel across different sales channels and methods, demonstrating flexibility within a structured sales environment., • Entrepreneurial mindset and capability to embrace and apply creative thinking to deliver results.What We Offer, • Competitive salary and attractive commission package., • 23 days' holiday., • City based role., • A supportive, fun and entrepreneurial environment.\n#J-18808-Ljbffr

Overview Element has an opportunity for a new Director of Group Financial Reporting and Control to join our team in London. Our Director will lead the external group reporting requirements for the Element Group and be the owner of group accounting policies, including training for the broader finance function, with the responsibility for the design and operation of key controls over the financial reporting processes, and setting the group's financial reporting timetable. Reporting to the Group Finance Director, the role will lead a team of 4 qualified accountants (all based in London). Key interfaces for the role include other Group Finance team(Treasury, Tax, Corporate development, FP&A), Regional CFO’s, Regional GBS Directors and Business Unit finance teams. Other stakeholders are the Executive Management, Board & Audit Committee, Company Secretariat, External and Internal Audit, and regulators. Role Location: The role will be located in the Group’s Head Office at Covent Garden, London. We operate a flexible and hybrid working environment with 3 days office-based working, 2 days home-working. Responsibilities External Group Financial Reporting • Annual group accounts, quarterly financial reporting to lenders, and other institutions and investorsLead a monthly management consolidation process of key financial reports at group level, • Coordinates, directs, plans and executes the financial reporting component of the group’s external audit, • Coordinates, directs, plans and executes the delivery of Annual report (including the Consolidated Financial Statements), • All technical accounting and disclosures, including research and preparation of technical accounting memos and working with third-party consultants, as needed to support conclusions, • Determine the impact of upcoming and potential accounting and regulatory changes and proactively prepare the organization, • Own, develop and revise group accounting policies, • Provide ongoing technical training for the finance organisation, including the Company’s foreign entities, and drive a controls-minded approach to financial reporting, • Lead and develop a financial reporting and controls environment, • Ability to influence and inspire across global teams, • Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organisational objectives, • Demonstrate proficiency effectively presenting complex topics in an easy-to-understand manner and facilitating meetings with senior management, • Monitor and ensure compliance with company policies and procedures, • The position requires strong collaborative, communication, and project management skills, • Actively partners with the global finance teams to implement financial reporting requirements, • Work across the organisation to proactively identify, prioritise, facilitate, and lead financial reporting continuous improvement initiativesSkills / Qualifications, • Significant proven experience in all aspects of accounting in a service oriented environment, • Strong general ledger, internal and external reporting, accounts payable, accounts receivable, payroll and basic income tax knowledge, • CPA qualification or alternative qualifications may be considered (e.g.: Masters in Business Administration) depending on experience, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer testing specifications, and procedure manuals, • Ability to write routine reports and speak effectively before groups of customers or employees of organisation, • Strong interpersonal skills and listening ability to communicate effectively with all stakeholders, • Ability to encourage and sustain the high performance of employees and provide appropriate developmental opportunities., • Must have strong IT knowledge (MS Windows, Word, Excel, Access, PowerPoint, etc.) When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws. \n#J-18808-Ljbffr

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Systems Developer Connect Fibre Work from Home £60,000 Per Annum Plus Benefits Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview Reporting to the Head of Systems Development this is a hands-on delivery role focused role that will take ownership of CRM design, build, maintenance and optimisation — with a strong emphasis on data architecture, integration, and system evaluation and automation. You will take a leading role in scaling, improving and automating the various applications and systems that support our business and improving the handling, accuracy and availability of data across the business. Working closely with the Systems Architect, you will engage with cross departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration and automation projects. Key Responsibilities: • Oversee the day‑to‑day management and strategic development of the organisation’s CRM platform (HubSpot experience is beneficial but not essential) and connected SAAS systems., • Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects., • Translate business requirements into system specifications, process flows, and configuration documentation., • Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups., • Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guides, • Plan and manage system integrations, connecting HubSpot with key business tools and platforms., • Analyse current business processes and identify areas for optimisation through configuration or automation., • Ensures all changes follow the change management process and have been communicated to stakeholders., • Support change adoption, ensuring colleagues understand and embrace new systems and ways of working., • Coordinate system testing, user acceptance testing (UAT), and training activities., • Provide day-to-day application support, troubleshooting, and issue resolution., • Ensure GDPR and data governance standards are upheld at all times., • Stay up to date with HubSpot product updates and best practices. The Candidate: • Minimum of three years CRM experience in a development and/or systems administration role., • Proven success in CRM implementation and configuration projects., • Solid understanding of CRM architecture and database structures., • Experience using HubSpot APIs or middleware (e.g., Zapier, Make, or custom integrations) would be beneficial but is not essential., • Proactive, highly organised, and able to manage multiple projects., • Keep up with HubSpot’s updates and releases, implementing new features and optimising existing ones to enhance CRM performance and usability., • Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking., • Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements., • Familiarity with modern telecom/ISP BSS/OSS standards and systems, • Strategic thinker coupled with excellent analytical and problem-solving skills., • Ability to work both independently and as part of a team. The Rewards: • Salary: £60,000 per annum, • 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata), • Company Pension Contribution, • Private Medical and Dental package, • £1,500 Employee Referral Scheme, • Family Friendly Support Package, • Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business., • Flexible remote or hybrid working, with regular in‑person workshops and very occasional team meetings in London to support collaboration and alignment. Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.