Are you a business? Hire head of customer service candidates in United Kingdom
Telesales Executive Our client is a leading Broadband provider. Due to their continued expansion, they are now looking to recruit a number of experienced Telesales Executives to join their fantastic team in their Northwich Head Office If you are a well-established sales professional looking for a new challenge with the opportunity to earn fantastic commission, then this could be the role for you. The company offer a great working environment, with genuine career opportunities, and they are looking for like-minded career driven professionals to join their sales department to work on the Residential side of the Business and to represent several major brands. The hours are Monday to Friday Monday to Friday 8.30am - 5.30pm ,plus a minimum of one Saturday a month on a rota basis between the hours of 9:00am - 1:00pm . Additional overtime may also be available. Role Responsibilities : To interact on a day to day basis with our Residential customer base providing excellent customer service and sales knowledge. These are warm leads : Being able to engage with customers to secure the closure of broadband and energy sales Providing beyond and above service to our customers at all times Being able to manage your own KPI’s and targets to ensure that these are met Working as part of a team to ensure that all team targets are met Being able to provide customers with excellent product knowledge to secure a sale Updating CRM systems with any relevant information This role will require you to be : Confident and professional on the phone Friendly and able to build relationships Competitive - with a driven nature Self-motivated with a positive attitude Target driven Open to learning new skills Ability to work well within a team A self-motivator The company is a family run company and offers a fantastic working environment. There are numerous charity events across the year, team building days, a good social life and training opportunities. The office has free on-site parking and is within walking distance from the town centre, train station and bus stops. The salary on offer is £22,500 -rising to £25,000, with OTE of £35,000,Uncapped . There is also a wide range of other excellent benefits included in the package, including discounted broadband, pension and generous holidays. This is a really good opportunity to join a fast moving and progressive employer.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Company Description Banke International Properties is a full-service real estate brokerage firm specializing in the sale, lease, and management of residential and commercial properties across the UAE, Qatar, India, and the UK. Banke International Properties offers exceptional customer service and a fresh approach to property in a warm and welcoming setting. Role Description We are seeking a dynamic and motivated Off Plan Property Consultant to join and lead our real estate vertical. As a real estate agent, you will be responsible for managing your own portfolio of properties, building relationships with clients and closing deals. Your expertise in the real estate market, excellent communication skills, and dedication to client satisfaction will contribute to the success of our team. Key responsibilities: Understand off-plan properties available. Engage with clients to understand needs. Provide personalized consultations. Conduct property viewings. Negotiate terms with clients. Maintain accurate records. Collaborate with internal teams. Stay updated on market trends. Attend training sessions. Achieve sales targets. Company Industry: Real Estate Department/Functional Area: Sales / Business Development Desired Candidate Profile: · Extensive experience in real estate sales with a proven track record. · Exceptional leadership, negotiation, and client management skills. · Strong commitment to ethical practices and continuous professional development · Should have a hunger for success & financial gain. · Preferrable to have a valid driver’s license
Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.