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Restaurant Manager – Italian Language Skills Essential - KTT LTD - London

Management

49 minutes ago•29 views

Restaurant Manager

Italian Restaurant – Fiorenza Restaurant, London

Overview

We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence.
The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards.
This is a full-time, permanent position, requiring full flexibility.

Key Responsibilities

  • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service
  • Set, maintain, and continuously improve high-end service standards across the restaurant
  • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding
  • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation
  • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience
  • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery
  • Design and manage staff rotas in line with business needs and labour cost targets
  • Conduct regular performance reviews and implement training and development plans
  • Manage ordering, supplier relationships, stock control, and inventory audits
  • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance
  • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability
  • Handle customer feedback and complaints with discretion and professionalism
  • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations
  • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery
  • Maintain a strong floor presence during service, leading by example

Requirements

  • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant
  • Proven experience in recruiting, training, and leading hospitality teams
  • Demonstrated success in training staff on upselling and increasing average spend per cover
  • Experience in planning and managing restaurant events and group bookings
  • Strong operational, financial, and organisational skills
  • Excellent knowledge of service standards, food safety, and compliance requirements
  • Hands-on experience with Toast POS (essential)
  • Experience with stock management, ordering systems, and supplier negotiation
  • Ability to analyse reports and make data-driven decisions
  • Strong leadership and people-management skills with a coaching mindset
  • Excellent communication, organisational, and problem-solving abilities
  • Fully flexible availability, including evenings, weekends, and public holidays
  • Eligibility to work in the UK

Salary & Benefits

  • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications
  • Job Type: Full-time, Permanent
  • Location: In person – Southwark, London
  • Benefits:
  • Flexitime
  • Career progression within a growing hospitality business
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Luiza B. from KTT LTD is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    Italian – Advanced
  • Employment
    Full-time
  • Salary
    £35,000 – £50,000 yearly
  • Starting time
    Immediate start!

pin icon74 Blackfriars Road, SE1 8HA, London

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Restaurant managerLondon

Hospitality • More than 250 Employees

Hiring on JOB TODAY since February, 2020

Hospitality provider

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Luiza B.Active 9 minutes ago
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