Head of customer service jobs in United Kingdom - Page 2

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

White Mulberries is a family of two of quality brunch and coffee shops. We are seeking an experienced and passionate Head Barista to join our team on a full-time basis. The ideal candidate will have a minimum of 12 months of experience in specialty coffee, showcasing a deep understanding of coffee preparation techniques and a commitment to delivering exceptional customer service. As Head Barista, you will be responsible for overseeing daily operations, training and mentoring junior baristas, and ensuring the highest quality of beverages. If you are enthusiastic about coffee and have the experience, we would love to hear from you.

We are seeking an experienced General Manager who is friendly, professional, experienced and who can meet the needs of our café operation. The position involves: Overseeing of the daily running of the café Running a team of staff – rotas/timesheets/payroll Serving customers Barista coffee Stock control You need to be: Self-motivated Able to lead a team Flexible Deal with issues and problems swiftly and calmly Good customer focus You must have: Experience of running a café/restaurant operation Excellent organisation and managerial skills Experience of financial control and epos tills Understanding of accounts Experience of Microsoft Office Customer service is essential Food hygiene and heath & safety knowledge Applicants must be eligible to work in the UK with a good command of written and spoken English. Cooks & Partners are committed to Equality of Opportunity in employment and welcome applicants from all backgrounds. Job Type: Full-time; flexible 42.5 hour week (30 mins unpaid breaks) Salary: £32,000 per annum Experience: Management: 1 year (Preferred) Holiday: 20 days plus 8 bank holidays

Head Waiter/Waitress Twiga has always prided itself on creating the most unique experiences and memorable nights for our guests, for our site in London. We are looking for enthusiastic and energetic Head Waiter/Waitress with passion for the restaurant business and focus on customer service. We are looking for people who can be high-spirited, lively, friendly, talkative, animated, and just generally enthusiastic about life. The ideal candidate has: - Previous relevant experience in a similar role and within a fast-paced environment. - Exceptional service standards with attention to detail. - Passion for hospitality with a friendly disposition to smile. - Ability to work under pressure and willingness to work as part of a team. - Availability to work full-time and be flexible. Our benefits: - Competitive salary. - A fun, motivating and supportive working environment. - Training and development program tailored to enhancing your skills and helping you grow within the brand. - A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. - Opportunities to transfer overseas. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team

We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.

Our modern Japanese bar restaurant, based in Notting Hill, is looking for a friendly and competent waitress/waiter. Since the quality of our service is crucial to success the right applicant must have previous experience in a similar high end establishment. Good command of English is essential. You should be adept at working in fast-paced, unpredictable environments. responsibilities Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process skills Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Paid holidays Support with professional development an

Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week

The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.

The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

We are currently only looking for candidates already living in the UK and already on a skilled worker visa with their existing employer. To be clear we will not be progressing with any candidates who are not already sponsored and hold a valid tier 2 visa to work in the UK. Do you have previous hospitality experience? Are you looking for a better work/life balance? We operate predominantly as a daytime business, our management team/key staff can benefit greatly from a settled daytime routine and still have the evenings to themselves - something that's a bit of a rarity in the hospitality world! So if you're an early riser, who likes to attack each day in a positive mindset then we could have the perfect opportunity for you! What we’re after: - Do you love leading and developing teams in a high-energy, fast-paced work environment? - ⁠Do you deliver high standards and enjoy rolling up your sleeves? - ⁠Do you have business acumen and proven ability to drive sales and profit? - ⁠Do you like taking the challenges of every day as they come and solving problems? - ⁠Do you have a supportive and proactive approach to your team? - ⁠If you answered yes to these questions, then we are the place for you! What you’ll do: - ⁠As a Restaurant Manager in our business, you will own your P&L so you will need to drive sales whilst controlling costs - ⁠Be a role model to your team and ensure company standards are met & kept by everyone - ⁠Select, guide and develop your team to success • Lead by example with the customer experience being a top priority for you - ⁠Deliver perfect products to your customers, day in, day out. What you'll get in return: - Competitive salary dependent on experience and ability in the region of £26k (with bonus scheme) - A Quarterly bonus scheme and staff incentives program. Company Pension - Personal development and training alongside the owners of the business. - ⁠Free meals on shift - ⁠Paid holiday, increases with length of service Previous management experience in the hospitality industry is preferred, however, a candidate who is willing to commit with the right attitude, enthusiasm and willingness to learn will also be considered. The ideal candidate will need to have a passion for the brand and a love of customer service. You must have fantastic people skills, be able to think on your feet and have a can-do attitude. Just like our Subs, every member of our team is unique, we don’t treat any of our staff as ‘just a number’ by joining us you’ll become part of the family! - ⁠Job Types: Full-time - ⁠Employee discount - ⁠On-site parking - ⁠UK visa sponsorship - ⁠Schedule: • 10 hour shift • 8 hour shift • Day shift • Monday to Friday • Overtime • Weekend availability - ⁠Experience: 3 years preferred - ⁠Customer service: 1 year - ⁠Driving Licence (preferred) Work Location: In person

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

Love coffee? Are you a Top Barista? Then we want you! From the perfect espresso to a fabulous flat white, we are looking for passionate baristas who want to showcase their skills and love of coffee. If you want to be part of our fun, friendly and welcoming teams and put a smile on our customers face when they take their first sip of your delicious hand-poured coffee, then apply to be a Granger & Co. barista. So what do we give our brilliant baristas: - Exceptional Monthly incentives - Training at Allpress – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced barista's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts.

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines

Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We’ve just launched a new Strategic Accounts team which we plan on growing and scaling over the next 18 months as it is a vital component of our strategic objectives within the UK. Cook’d Brands has scaled up in a short period of time and has acquired many new accounts and are constantly onboarding new partners. Over the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Cook’d is constantly evolving at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Manager to help us take charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Overall ownership of the day-to-day and strategic management of all aspects of a number of partner relationships. Responsibility for building a functional and productive working relationship with partner counterparts. Working closely and collaboratively with internal stakeholders Overall accountability, setting the right routines, structure and approach for business performance reviews with partners Responsible for driving weekly revenue for partners by effectively going through their accounts Responsible for managing refunds, escalations and any issues from your partners Supporting the partner to increase orders via CKD logistics Attending and, often, leading internal meetings as a representative of both Strategic Accounts and an established lead across specific areas of the business Identifying, driving & implementing strategic change, paving the way for Cook’d Brand’s long-term success and growth Assessing existing account management practices with a critical mind, leading with both confidence & curiosity to redefine processes, rip up the rule book and suggest innovative business solutions ​ Working closely with the Sales team to ensure strong growth of the accounts What will you bring to the table? Key Account Management Experience Strong understanding of B2B and the restaurant UK market Experience with analysing data with great attention to detail Proven ability to grow accounts through implementation of joint business plans and identifying upsell opportunities Demonstrable ability to communicate, present and influence credibly and effectively at all levels Commercially savvy with strong negotiation & influence skills Solutions-focused mindset - tackling each new challenge with the same tenacity to find the right pathways for partnership, business & strategic growth A comfort level with ambiguity, and defining new and efficient ways of working Great people skills - you know how to build and maintain strong relationships Experience with CRM At Cook'd, this is on the menu: Our teams forge connections internally. Fun, fast-paced and supportive, the Cook’d culture is about movement, growth and about celebrating every aspect of our CKDer’s. Thanks to them we stay one step ahead of the competition. Benefits: Competitive salary package Great opportunities for career progression Corporate events Job Types: Full-time, Permanent Pay: £34,000.00 per year Benefits: Canteen Casual dress Company events Company pension Free parking On-site parking Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Performance bonus Education: A-Level or equivalent (preferred) Experience: Account management: 2 years (preferred) sales: 1 year (preferred) Work authorisation: United Kingdom (required) Location: Hemel Hempstead (required) Work Location: Hybrid remote in Hemel Hempstead Reference ID: CKD Strategic Account Manager Expected start date: 17/06/2024

Experienced team leader/ supervisor for a busy sushi delivery- takeaway shop Ensure high hygiene standards and excellent customer service. Monitor and deal with any complaints or customer queries. Lead and motivate FOH and BOH staff. Communicate with suppliers and delivery drivers. Full responsibility of H&S, Food Safety and HACCAP management.

We are recruiting for a fluent German and English speaking Client Services Operations Specialist, preferably with SAP Order Management experience to actively manage client accounts. Candidates must have the right to live and work in the UK. Key Activities Your role will involve active management of several client accounts within a specific region, including the set up and amendment of master data, processing orders, shipments, complaints, and queries. You’ll be responsible for storage and organisation of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required, you will also support customers in other regions, with hands-on management of customer purchase orders, tracking, invoicing, filing, and answering general order-related customer queries. Proactive Interaction with both external and internal customers/clients via a variety of mediums will be key to the role. You will liaise and collaborate with other departments within the business including, but not limited to, Commercial Teams and Supply Chain and Logistics, with a view to sharing customer information and facilitating best practice across the business. You will actively participate in cross-functional initiatives and meetings, to help you understand additional customer and business needs Experience required: Experience of SAP Order Management is preferred Fluency, written and spoken German and English are essential Experience of export in either a customer service or logistics background is preferred Competent in the use of Microsoft Office tools Working knowledge of Quality Management Systems and their function and usage in a regulated environment is preferred Business knowledge in relation to finance and distribution process and how this relates to client services Minimum 2 years’ logistics, supply chain or client services experience in a business-to-business environment Experience within the pharmaceutical, medical device or healthcare sectors or heavily regulated environments would be preferred At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential. We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

Sage and Poppy is an exciting new coffee shop set to open its doors in early 2024. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!

Exciting Opportunity: Restaurant Manager for Dynamic and Growing Asian Fusion Restaurant! Are you a passionate and driven leader with a love for Asian cuisine? Do you thrive in a fast-paced, vibrant environment where every day brings new challenges and opportunities? If so, we have the perfect role for you! We are thrilled to announce a fantastic opportunity to join one of the most innovative and beloved independent restaurants in town. Our client, a trendsetting Asian fusion restaurant, is not just a place to eat—it's an experience. With an unwavering commitment to excellence and an ever-growing clientele, they are on the lookout for a dynamic and energetic Restaurant Manager to lead their team and help take their business to new heights. Why You'll Love Working here: Exciting Growth Prospects: Our client is expanding! Be a part of a growing brand with plenty of opportunities for career progression and personal development. Vibrant Work Environment: Immerse yourself in a lively, bustling atmosphere where every day is an adventure. Your passion for Asian food will be at the heart of everything you do. Innovative Cuisine: Work with a menu that fuses traditional Asian flavors with modern culinary techniques, creating dishes that are as beautiful as they are delicious. Supportive Team: Lead a dedicated and enthusiastic team who share your passion for delivering exceptional dining experiences. Key Responsibilities: Leadership & Management: Oversee daily operations, manage staff, and ensure a smooth, efficient service that exceeds customer expectations. Customer Service Excellence: Cultivate a welcoming and engaging atmosphere for guests, ensuring an unforgettable dining experience. Financial Oversight: Manage budgets, control costs, and drive profitability while maintaining the highest standards of quality. Marketing & Promotion: Work with the marketing team to develop and implement strategies to attract new customers and retain loyal patrons. Compliance & Safety: Ensure all health, safety, and hygiene standards are met and maintained. What We're Looking For: Experience: Proven track record as a Restaurant Manager or similar role, ideally in an Asian or fusion dining environment. Leadership: Strong leadership skills with the ability to inspire and motivate a diverse team. Customer Focus: A passion for delivering exceptional customer service and a keen eye for detail. Business Acumen: Strong understanding of restaurant operations, financial management, and marketing strategies. Adaptability: Ability to thrive in a fast-paced environment and handle challenges with grace and efficiency. Ready to embark on an exciting career journey with a restaurant that celebrates the rich and diverse flavors of Asia? Apply now and become a part of our client's incredible story!

Our team at Liv Space UK have over 25 years experience in all aspects of the property sector. We are now focusing on the designing and building of Premier Garden Spaces. These can increase the value of a property by as much as 15%. Hence with the shortage of housing stock, the huge rise in the cost of renting particularly in the London area. Our Bespoke Garden Spaces are growing in demand. Our Partners: We work closely with selected Estate and Letting Agents throughout London to assist with selling properties quicker. These agents advise and recommend to their clients the many advantages of building a quality Garden Space addition whether it be a home office, gym, bar or additional living space for an extra income. With the property market slowing, Estate Agents easily see that by adding an extra Wow feature it will naturally genrate extra interest in a property resulting in higher offers! THE ROLE: Liv Space UK are now recruiting Motivated Property Consultants to join our sales team. Reporting to the Sales Director Property Consultants Role will be to: 1. Attend confirmed appointments with homeowners daily to explain our services. 2. Working closely with Estate Agents and attending appointments they have booked for you. 3. Generating and arranging follow-up viewings. Giving estimates to homeowners/landlords on our range of Garden Spaces. 4. Complete orders and take deposits from clients. 5. Arranging for our architects to do all necessary drawings/plans to clients specifications. 6. Ensuring full and complete records are kept at all times. 7. Constant business growth through active networking. WHO WE ARE LOOKING FOR 1. Friendly outgoing individuals with previous Direct Sales experience. Or Property Sales/Lettings experience. 2. Must be able to build and maintain good relationships with estate agents in their allotted areas. 3. Have a passion for providing excellent customer service and can work well in a fast paced environment. 4. Self-motivated with good organisational skills. 5. Ability to work on own initiative as well as part of a team. 6. Excellent communication skills with ability to communicate at all levels. RENUMERATION: 1. Our Property Consultants earn between £1,500.00 to £5,000.00 per completed deal, depending on the size of the Garden Space ordered. Property Consultants are currently producing 2 - 5 deals per month. 2. Commission payments are paid 50% when order is taken. 50% payable 4 weeks from order date. 3. We supply our Property Consultants with daily enquiries from Estate Agents. If you want to learn more about this exciting opportunity within a fast growing industry/company please send your CV.

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. Now, we are looking to recruit a experienced full-time (or part- time) passionate chef for the hot kitchen, perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (hot kitchen, Wok) Salary: 22k-26k per year (May vary depending on experience) Location: SW12 London Responsibilities: 1. To run and supervise any kitchen section to the required standards set by the Head Chef 2. To ensure all preparation of the designated section is complete and ready for each service 3. Ensure good stock and waste control is practised 4. Be responsible for the quality control of stock and prepared foods 5. Execute cooking to the expected high standard quickly and efficiently 6. Ensure the cleanliness and organisation of designated section 7. Support head chef in delivering required standard of food 8. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance 9. Comply with all health and safety regulations, the Staff Code of Conduct and company policies 10. Perform other duties as assigned by the head chef and management Skills & Experience - Experience in a Asian restaurant with Wok cooking - A genuine interest in food & excellent customer service - An all-round team player - Innovation and passion for great food - An organised Chef with attention to detail Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person Edit job Open View public job page Job Type: Full-time Salary: £22,000.00-£35,000.00 per year Benefits: Discounted or free food

We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Job description Duties: Oversee daily clinics operations and ensure smooth functioning Manage salon staff and schedule appointments Provide excellent customer service and address client concerns or complaints Maintain inventory of salon supplies and place orders as needed Handle administrative tasks such as payroll, scheduling, and record keeping Implement and enforce salon policies and procedures Stay updated on industry trends and recommend improvements to enhance the salon experience Skills: Strong organizational skills to manage multiple tasks and priorities effectively Excellent phone etiquette and communication skills to interact with clients and staff Time management skills to ensure efficient use of resources and meet deadlines Ability to lead and motivate a team of salon professionals Knowledge of salon products, services, and industry best practices Note: Previous experience in a similar role or in the beauty industry is preferred. Job Types: Permanent, Apprenticeship, Full-time Benefits: Company pension Gym membership Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: Earl shilton (preferred) Ability to Relocate: Earl shilton: Relocate before starting work (preferred) Work Location: In person

We are looking for a full time barista waiter/waitress to join our friendly team at Greens Kitchen. You will be providing the best customer service, preparing hot drinks, running general bar duties and running the floor when needed. Duties include taking food orders and cleaning of the bar/shop floor. At Greens Kitchen we all work as a team and help each other where needed. This job role will be full time, weekends and bank holidays are a must. The ideal candidate must have proven experience in making coffee, preferably with latte art, reliable, great customer service skills, be able to work in a fast paced environment. Training will be provided. If you think you'll be the perfect fit, please apply. Benefits include but not limited to: Delicious food off the menu for free Tips Work in a beautiful environment No night shifts Salary from £12.50 per hour. Depending on experience.

Position Overview: Seeking a knowledgeable and dedicated Wine Shop and Restaurant Supervisor to oversee daily operations. Responsible for managing staff, maintaining quality standards, and ensuring exceptional customer service. Responsibilities: 1. Operations Management: - Oversee day-to-day operations, including shop and dining area organization. - Manage inventory, place orders, and handle cash operations. 1. Staff Supervision and Training: - Lead and motivate staff, schedule shifts, and provide training. - Ensure professional service and customer interaction. 1. Customer Service: - Provide excellent customer service, offer wine recommendations, and address concerns. 1. Wine Selection, Promotion, and Events: - Stay updated on wine trends, curate a diverse selection, and promote wine offerings. - Organize and run private and ticketed wine tasting events, showcasing our wine selection and providing educational experiences for customers. Requirements: Strong leadership skills and a passion for wine. Excellent organizational and communication abilities. Prior experience in a similar role preferred, including event planning and execution.