Head of customer service jobs in United Kingdom - Page 2

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

Cocotte are looking for an experienced, positive, and motivated Flexible part-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide great customer service - A can-do attitude and multi-tasker to ensure the right things are done on time - A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £13ph (including service) Apply today to join the growing team here at Cocotte!

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines

Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.

Duties: - Manage and oversee daily salon operations; - Provide exceptional customer service and ensure client satisfaction; - Supervise and train salon’s staffs, including nail technicians; - Create work schedules and assign tasks to team members; - Monitor inventory levels and order salon supplies as needed; - Handle customer complaints or concerns in a professional manner; - Maintain a clean and organized salon environment; - Develop and implement marketing strategies to attract new clients; - Collaborate with stylists to create innovative nails and beauty services; - Stay updated on industry trends and techniques; Qualifications: - Multilingual skills are a plus for effective communication with diverse clientele; - Proven experience in team management and administrative tasks; - Strong supervisory skills to lead and motivate a team of nail salon professionals;Ability to sell nail salon products and services to increase revenue; - Nail beauty spa management experience is preferred; Experience needed: At least 1-2 years worked in a beauty salon and can speak English and Vietnamese.

Job Posting: Head Barista – Traditional English Café in Central London We are looking for an experienced Head Barista to join our team at a charming traditional English café in the heart of London. The ideal candidate will have a strong background in specialty coffee preparation and a passion for creating high-quality coffee experiences. This role is perfect for someone who excels in customer service, has a keen eye for detail, and thrives in a busy café environment. Responsibilities: • Oversee daily operations of the coffee bar, ensuring efficiency and quality in every cup.• Train, supervise, and motivate a team of baristas, fostering a positive and professional work environment.• Maintain a high standard of coffee preparation, from espresso-based drinks to pour-overs, ensuring consistency and excellence.• Manage inventory and ordering of coffee supplies, working closely with suppliers to ensure freshness and quality.• Ensure compliance with health, safety, and hygiene standards. Requirements: • Proven experience as a senior barista or head barista, ideally in a fast-paced café setting.• Strong leadership and team coordination skills.• In-depth knowledge of coffee brewing techniques, equipment, and maintenance.• Excellent customer service skills and an ability to connect with our loyal patrons.• Flexibility with working hours, including weekends. If you’re passionate about coffee and ready to lead a talented team in a traditional English setting, we’d love to hear from you! Please send your CV and a brief cover letter detailing your experience.

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses

We are looking for a motivated and proactive Lead Generation / Telesales Executive to engage with commercial customers and generate opportunities for our business to discuss their insurance needs. The primary focus will be on reaching out to potential clients, building relationships, and identifying opportunities to connect them with our insurance services. Key Responsibilities: - Contact commercial customers through outbound calls to introduce our services and explore their insurance requirements. - Qualify leads and schedule appointments for our sales team to follow up on. - Maintain accurate records of all customer interactions and lead progress in our CRM system. - Build rapport with potential clients and provide excellent customer service throughout the process. - Meet or exceed lead generation targets to support the growth of the business. Long-term Career Growth: This role is a stepping stone towards career advancement within our company. Over time, successful candidates can progress into roles such as Account Executive or Account Handler, where you will take on more responsibility and manage client relationships. If you're driven, goal-oriented, and eager to develop your career in a dynamic and rewarding industry, we'd love to hear from you! Required Skills & Experience: - Proven experience in outbound calling or telemarketing roles in the B2B sector - Excellent verbal communication skills with the ability to engage and build rapport with potential clients - Strong organizational skills and attention to detail - Goal-oriented mindset with a focus on achieving and exceeding targets - Ability to work independently and as part of a collaborative team - Good working knowledge of Word, Excel and Outlook Preferential Skills and Experience: - Familiarity with CRM systems and lead management processes - Previous experience in the insurance sector would be desirable

About Us: World Privilege Plus is a leading membership-based rewards and lifestyle platform that offers exclusive discounts, privileges, and experiences to its members. By partnering with a vast network of renowned brands across travel, hospitality, retail, dining, and entertainment, we provide our corporate members with unparalleled value and access to a world of luxury and savings. Our mission is to enhance our members' lifestyles by curating exceptional offers and personalised experiences. Job Description: We are seeking dynamic and results-oriented Sales Executives to join our expanding team. This is an exciting opportunity to build a rewarding career with a company that is at the forefront of the membership rewards industry. As a Sales Executive, you will be responsible for acquiring new members by effectively promoting the benefits and value of our membership program. Your role will involve generating leads, conducting sales presentations, and closing deals. You will be the face of World Privilege Plus, building strong relationships with potential members and providing exceptional customer service. The ideal candidate will be an adaptive learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. We will initially supply you with leads. To emphasise, this is a remote working commission only position. Key Responsibilities: - Identify and pursue new business opportunities in the market. - Build and maintain strong relationships with existing and prospective clients. - Business development opportunities / lead generation will be an active part of this role. - Collaborate with sales and marketing teams to develop effective strategies. - Generate leads through various channels, including cold calling, networking, and referrals. - Conduct compelling sales presentations to highlight the benefits of our membership program. - Negotiate and close deals aligned with sales targets. - Possess a strong understanding of the company’s products, the competition in the industry and positioning. - Understand the needs of your clients and be able to respond effectively. - Targeting of clients across all sectors to win new business - Work closely with cross-functional teams and contribute to a collaborative, high-performance environment. - Utilise software tools, including HubSpot to track progress. - Achieve weekly sales targets of 2-3 new Partnerships. - Provide exceptional customer service throughout the sales process. - Use strong interpersonal and communication skills to engage with potential members. - Contribute to a positive and collaborative team environment. - Undergo comprehensive training to develop in-depth product knowledge. Required skills: - Proven experience in a customer-facing sales role, particularly in B2B sales. - Experience of identifying and pursuing new business opportunities. - Demonstrated ability to prospect new business, including cold outreach and LinkedIn engagement. - Excellent organisational skills, and the ability to work both independently and as part of a team. - Self-motivated with a pro-active approach to sales. - A positive, enthusiastic, and outgoing personality. - Able to use HubSpot or experience of a similar CRM. - A results-driven mindset with a track record of meeting and exceeding sales targets. - Excellent interpersonal and communication skills. - Ability to learn quickly and adapt to a changing environment. What We Offer: · Competitive remuneration package · Comprehensive training and development opportunities · Opportunities for career progression within a growing company · The chance to work with exclusive products and services · A supportive and dynamic work environment · Free membership To Apply: Please submit your CV and cover letter outlining your suitability for the role. Note: This position is subject to a 3-month trial period. We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability. Job Types: Full-time, Part-time Pay: Potential earnings of up to £80,000 per year Additional pay: Commission pay. Benefits: Work from home. Work Location: Remote

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

Job Title: Field Sales Representative Pay: £20,000 - £25,000 per year Company: ConnectIQ About Us: ConnectIQ is a fast-growing startup dedicated to making meaningful connections through face-to-face engagement. We work with leading brands to deliver impactful solutions that drive growth. As a Sales Assistant, you’ll be part of a dynamic team, helping to create memorable experiences for our clients and customers. Job Description: We are looking for an enthusiastic and motivated Field Sales Representative to join our team. In this role, you will support our sales efforts by assisting in customer interactions, generating interest in our products, and ensuring the smooth operation of our sales activities. Key Responsibilities: • Engage with potential customers face-to-face to promote our clients’ products and services. • Provide excellent customer service, answering questions and addressing concerns. • Assist the sales team with lead generation and following up on sales opportunities. • Maintain a high level of product knowledge to effectively communicate benefits and features. • Support the sales team with administrative tasks and report on daily activities. • Work collaboratively with the team to meet and exceed sales targets. What We’re Looking For: • Strong communication and interpersonal skills. • A positive, can-do attitude with a willingness to learn and grow. • Ability to work well in a team environment and independently when needed. • Previous experience in sales, customer service, or a related field is an advantage but not essential. • Motivated and driven to achieve targets and contribute to team success. What We Offer: • Opportunities for career growth and development within a supportive environment. • Comprehensive training to help you succeed and grow in your role. • A vibrant and engaging work culture with a focus on team success. How to Apply: If you’re ready to kickstart your career in sales and join a company that values personal connections and growth, we’d love to hear from you! Apply now by sending your CV. Let me know if there are any details you’d like to tweak or add!

JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview

Job Title: Sales Assistant Pay: £20,000 - £25,000 per year Company: ConnectIQ About Us: ConnectIQ is a fast-growing startup dedicated to making meaningful connections through face-to-face engagement. We work with leading brands to deliver impactful solutions that drive growth. As a Sales Assistant, you’ll be part of a dynamic team, helping to create memorable experiences for our clients and customers. Job Description: We are looking for an enthusiastic and motivated Sales Assistant to join our team. In this role, you will support our sales efforts by assisting in customer interactions, generating interest in our products, and ensuring the smooth operation of our sales activities. Key Responsibilities: • Engage with potential customers face-to-face to promote our clients’ products and services. • Provide excellent customer service, answering questions and addressing concerns. • Assist the sales team with lead generation and following up on sales opportunities. • Maintain a high level of product knowledge to effectively communicate benefits and features. • Support the sales team with administrative tasks and report on daily activities. • Work collaboratively with the team to meet and exceed sales targets. What We’re Looking For: • Strong communication and interpersonal skills. • A positive, can-do attitude with a willingness to learn and grow. • Ability to work well in a team environment and independently when needed. • Previous experience in sales, customer service, or a related field is an advantage but not essential. • Motivated and driven to achieve targets and contribute to team success. What We Offer: • Opportunities for career growth and development within a supportive environment. • Comprehensive training to help you succeed and grow in your role. • A vibrant and engaging work culture with a focus on team success. How to Apply: If you’re ready to kickstart your career in sales and join a company that values personal connections and growth, we’d love to hear from you! Apply now by sending your CV. Let me know if there are any details you’d like to tweak or add!

We are seeking an experienced and dynamic Wholesale Manager to lead our wholesale operations. The ideal candidate will possess strong leadership skills and a proven track record in sales management. This role involves overseeing the wholesale team, developing strategies to enhance sales performance, and ensuring the efficient management of inventory and customer relationships. The Wholesale Manager will play a crucial role in driving growth and profitability while maintaining high standards of service. Duties Lead and supervise the wholesale team, providing guidance and support to achieve sales targets. Develop and implement effective sales strategies to maximise revenue from wholesale channels. Manage relationships with key clients, ensuring their needs are met and fostering long-term partnerships. Oversee inventory management, ensuring optimal stock levels are maintained to meet demand. Conduct market research to identify new business opportunities and trends within the wholesale sector. Collaborate with other departments, including marketing and logistics, to ensure seamless operations. Provide training and development opportunities for team members to enhance their skills in sales and customer service. Prepare regular reports on sales performance, market conditions, and competitive analysis for senior management. Requirements Proven leadership experience in a wholesale or retail management role. Strong organisational skills with the ability to manage multiple tasks effectively. Demonstrated ability to sell products and manage sales processes successfully. Experience in sales management, with a focus on achieving targets and driving growth. Bilingual proficiency is an advantage, enabling effective communication with diverse clientele. Excellent team management skills, fostering a collaborative environment among staff. Strong administrative abilities, including proficiency in relevant software applications for reporting and analysis. If you are a motivated individual with a passion for wholesale operations and a desire to lead a successful team, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: £30,960.00-£38,700.00 per year Benefits: Company pension Employee discount Store discount Work Location: In person Reference ID: Wholesale Manager/BTL

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Join the Team at Bunchies – Where Burgers, Fries, and Jerk Chicken are perfected! Bunchies is all about serving up fresh, delicious burgers, wings, and jerk chicken in a fun, friendly environment. Our philosophy is simple: deliver quality food with a smile and create a welcoming atmosphere for our team and customers alike. The Rewards: • Paid breaks • Free Shift meal • Free quarterly bonuses Other Awesome Perks: • Team-building days out and social events • Invitations to our annual team conference • Fun team competitions • Employee discount program • Opportunities for career development and growth within the company What We’re Looking For: • Passion for quality burgers, wings, and jerk chicken • A commitment to our values: integrity, enthusiasm, teamwork, and a “get it done” attitude • Strong people and leadership skills with a focus on customer service • A hands-on, positive approach to teamwork and customer interaction Your Responsibilities: • Lead and support Shift Managers and Crew to ensure smooth operations • Deliver the “perfect and serve” experience for every customer • Create a supportive, enjoyable working environment where your team feels valued • Handle customer feedback professionally and promptly • Take ownership of your Profit & Loss (P&L) to drive sales and manage costs effectively • Lead from the front – working alongside your team and connecting with customers • Support the General Manager in meeting store goals and objectives • Develop your team to maintain a strong talent pipeline Grow Your Career with Bunchies: • We’re dedicated to providing growth opportunities and support for our team members. With us, you could advance to roles like Deputy General Manager, General Manager, or beyond. • At Bunchies, this isn’t just a job – it’s a chance to build a meaningful career! Ready to bring your passion for great food and excellent service to Bunchies? Join us and be part of a team that values hard work, integrity, and a love for what we do.

Location: Our brand new Boulebar in Spitalfields! About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Head Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers in our upstairs cocktail bar, where you will be the first person all of our guests meet. Your other key roles include bringing our amazing drinks menu to life, stock inventory management and ensure the overall satisfaction of our guests and groups. Key Responsibilities: Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. Bar Service & Management: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. In addition, you will support the bar manager in creating a dream team as well as creating training and incentive programmes. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: Excellent interpersonal and communication skills. Enthusiasm for social activities and games like pétanque. Strong customer service. Ability to work in a fast-paced and dynamic environment. Team player with a positive attitude. Prior experience in a similar role or hospitality industry is a must. Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: Competitive hourly wage. Opportunity to work in a fun and social environment. Training and development opportunities. Discounts on food, drinks, and activities. Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!

Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management

Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change

We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Are you a talented hairdresser with over 7 years of color experience and the leadership skills to manage a salon? We’re looking for a positive, creative, and organized professional to be both a stylist and manager for our small, friendly salon! Position:Salon Manager & Hairdresser at Eltham Hair Studio Experience Required:7+ years in hair coloring and salon management experience preferred Responsibilities: - Provide high-quality hair services, specializing in AirTouch, balayage, and classic highlights - Oversee daily salon operations, including scheduling, inventory, and client satisfaction - Lead and inspire the team to maintain a positive and creative environment - Ensure the salon runs smoothly and upholds exceptional customer service standards What We’re Looking For: - A skilled colorist with in-depth knowledge of the latest techniques - A positive, motivated individual with strong people skills and a team-oriented attitude - Previous experience in a management role is a plus - Ability to multitask and keep the salon organized and efficient If you're ready to take on a dual role where you can showcase your hairdressing expertise and managerial skills, we’d love to hear from you!