Head of customer service jobs in United Kingdom - Page 2

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you'll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights: • Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities., • Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights., • Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations., • Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs., • Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands-on application, mentoring and training., • Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.What you'll bring:, • Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities., • Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what., • Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently., • Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value., • Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value., • Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. The hybrid working expectations for this role are 3 days in the office per week. Osterley: Monday, Tuesday & Thursday Where you'll work: Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do * Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment * Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals * Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time * Drive for effective delivery with pace and precision across the different outcome teams * Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains * Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. * Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes * Stay up to date with the latest relevant changes in regulation and enterprise process * Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices * Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices * Support the career growth and development of the team What we’re looking for * You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance * You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. * You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business * You’re passionate about recruiting and developing great engineering talent * You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. * You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) * You’ll be aware of the latest native developments within AWS and have real world experience * You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice * You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance * You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs * Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry * Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

JR298: Field Operations Technician (Electrical)Location: South LondonSalary: £40,000 - £43,000 Per AnnumOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Field Operations Technician (Electrical) to join their team based in South London.As a Field Operations Technician (Electrical), you will supervise and support a team of engineers delivering electrical installation, maintenance, and repair services in client properties. You will carry out site visits, quality control inspections, and provide technical support while ensuring compliance with safety standards and industry regulations. This role requires strong leadership, technical knowledge, and excellent communication skills, with a customer-focused approach to service delivery.Duties and Responsibilities: • Must have experience of domestic and commercial electrical installations, including boiler control circuit installations., • Supervise and support engineers across multiple sites, ensuring work is carried out safely, on time, and to high quality standards., • Undertake duties as a Qualified Supervisor (QS) with the NICEIC by reviewing, signing off, and ensure accuracy of NICEIC electrical certificates (EICs, MEWCs, EICRs) produced by the electricians., • Perform site visits, toolbox talks, van inspections, and spot checks to ensure compliance with company procedures and PPE requirements., • Conduct and document quality control checks, reporting findings and recommending corrective actions., • Attend technical visits to diagnose and resolve electrical faults, ensuring systems are safe and compliant., • Liaise with contract managers, suppliers, and internal teams to coordinate works, order materials, and support pricing and obtaining quotations., • Monitor engineer performance, attendance, punctuality, and training needs., • Ensure RAMS and other Health & Safety paperwork are followed and maintained for each project., • Provide technical coaching and mentoring to engineers to reduce repeat visits and improve standards., • Complete daily administrative tasks including reporting, planning, and logging site visits., • Must have a proactive attitude and the ability to work on your own initiative., • To undertake urgent tasks as they arise and assist other staff within the team, • Previous Electrical experience minimum 5 years, • Full clean driving license, • Good understanding on how to use Excel and Word etc, • Able to work alone and within a team, • Ability to work to tight deadlines and within set timescales, • City and Guilds 2360/2330 PART 1&2 NVQ level 2 or equivalent (Core Technical certs), • 18th Edition Qualified, • City and Guilds - Inspection & Testing 2391 or equivalent, • NVQ Level 3 (Evidenced based practical work portfolio), • Achievement Measure 2 (AM2 or other)

Our client is recruiting a brand new Head of Service position as they drive improvements and strategy within there service team. Overview You will take the reins of the entire service operation. You will lead a dedicated team of Service Coordinators, optimise operational workflows, and spearhead the commercial growth of the service department. Key Responsibilities • Full ownership of day-to-day service delivery, covering both planned maintenance contracts and reactive breakdown callouts., • Manage, mentor, and professionalise the service team, setting high performance standards and a culture of radical accountability., • Define and drive service SLAs and KPIs. You will be expected to use data to identify trends, eliminate inefficiencies, and improve the bottom line., • Actively identify opportunities to expand the division, upselling maintenance solutions and raising the profile of the service business, • You have successfully led service management or operational teams, ideally within Facilities Management, Building Services, Construction, Fire and Security or Engineering, • Strategic approach, experience in process improvement and service strategy, • You have commercial awareness and consider yourself to be confident when making decisions This is a rare opportunity to step into a high-autonomy role where you can truly make an impact. You'll be joining a stable, highly-respected firm with a clear mandate to grow the business.

Asset Manager - Croydon CouncilAdecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate.Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role Reporting to the Head of Asset Planning & Capital Delivery, you will play a central role in shaping Croydon's housing investment strategy. You will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the accuracy of asset data and the effective development of investment programmes. You will also integrate NEC contract management across asset planning, supporting structured delivery, governance, and value for money. This is a pivotal role with direct impact on strategic planning, compliance, risk management, and long-term sustainability of the housing stock. Key Responsibilities Translating survey results into work packages covering roofs, kitchens, bathrooms, windows, fire safety actions, and other major components. Supporting lifecycle modelling, investment prioritisation, multi-year budget forecasting, and risk-block identification. Reviewing Cap 1 proposals and contractor submissions against SOR/NHF rates, productivity benchmarks, and cost models. As line manager for four members of staff, you will establish a structured workflow aligned to information requirements. This includes:Stock data validation and cleansing KPI reporting and performance dashboards Cost modelling and investment forecasting Energy modelling and EPC analysis You will ensure datasets are accurate, complete, and usable for procurement, programme planning, and contract instructions. You will also produce clear, accessible dashboards and presentations for senior leadership. What You'll Need to Succeed • Strong asset management experience within social housing., • Experience managing technical teams and delivering complex multi-disciplinary programmes., • Knowledge of contract management and structured project delivery methodologies., • Ability to manage competing priorities and work across multiple workstreams., • Experience analysing and using asset data to drive decision-making and service improvement., • Excellent communication, stakeholder engagement, and problem-solving skills., • Educated to degree level or equivalent experience., • Evidence of Continuous Professional Development. Croydon Council offers a competitive package, including: • Up to 30 days annual leave (depending on service)., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives. For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan -

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry?Liftec Express - a leading independent provider of lift maintenance, repair and modernisation services - is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You'll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business.The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full TimeCompany: Pioneer of the British lift industry. Formerly part of global brand Otis - now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation.Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities.Culture: Safety, Ethics & Quality FocusedThe Opportunity This is a pivotal role leading Liftec Express' service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture.ResponsibilitiesOperational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response timesCommercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationshipsCustomer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retentionLeadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teamsCompliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the businessAbout You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry.You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial.Behaviours & Values • Open-minded and inquisitive - embraces continuous improvement • Extreme ownership - takes accountability for results and solutions • Customer centric - prioritises long-term relationships and service excellence • Honesty and integrity - acts with transparency and professionalism • Doing the basics brilliantly - focuses on safety, discipline and consistent executionBenefits • Pension - Aviva • Car allowance • Holiday - 25 days plus bank holidays • Employee Assistance Programme • Death in Service - 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policiesWhy Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer sat

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.The RoleWorking closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.Key Responsibilities • Manage the day-to-day delivery of a portfolio of membership services and programmes., • Lead and support a small team, overseeing performance, workload and development., • Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place., • Investigate and respond to service-related enquiries or complaints., • Conduct research to understand member needs and identify opportunities to improve services., • Support the development of new products, services and partnerships., • Assist with projects to implement new services, working with internal teams such as IT, finance and project management., • Build strong relationships with internal teams, members and external partners.About YouYou will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.You will need to demonstrate:, • Excellent organisational and administration skills with strong attention to detail, • Experience delivering or managing services, programmes or projects, • Strong customer service and stakeholder engagement skills, • Experience researching, analysing information and making recommendations, • Confidence managing multiple priorities, improving processes and handling difficult situations, • Experience leading or supporting a small team, • Strong written and verbal communication skills, • Good attention to detail, • Good IT skills including MS Office, mainly ExcelExperience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.Why Apply?This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects. Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Worth Recruiting – Property Industry Recruitment Vacancy: HEAD OF COMMERICAL PROPERTY Location: Pinner, HA5 Salary: OTE: £70,000 Position: Permanent – Full Time Reference: WR87615 Wanted! An experienced, organised and highly competent Commercial Estate Agent for a pivotal role as Head of Commercial Property for a smart, multi function Estate & Commercial Agency in the Pinner area. This is a senior position responsible for leading the Commercial Property and Management department, overseeing a diverse portfolio across Pinner and the surrounding areas. The successful candidate will ensure the efficient operation and strategic management of all commercial properties under the company’s care. Key responsibilities include overseeing the day-to-day management of the commercial portfolio, as well as handling all aspects of commercial lease renewals, rent reviews, and Red Book valuations. The ideal candidate will have a strong background in commercial property, coupled with proven leadership and people management experience. A comprehensive understanding of relevant legislation, regulations, and compliance requirements is essential. Candidates based locally or with strong knowledge of the Pinner area will be at an advantage. What You'll Be Doing (Key Responsibilities): • Overseeing the day-to-day running of the Commercial Property and Management department, • Managing and developing a portfolio of commercial properties across Pinner and surrounding areas, • Handling all aspects of commercial lease renewals and rent reviews, • Carrying out Red Book valuations and providing accurate professional advice, • Driving business development and securing new instructions, • Managing, supporting, and mentoring team members to ensure high performance, • Maintaining strong relationships with landlords, tenants, and key stakeholders, • Significant experience in Commercial Agency, • Success in managing and developing a team, • Listing and business winning skills, • Experience in commercial leases and acquisitions, • High level of customer service skills, • Good telephone manner and positive attitude, • Well presented, ambitious and self-motivated, • Competitive salary package, • Varied and autonomous position within a professional environment If you are interested in this Head Commercial Property role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR87615. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Job Reference: WR87615 – Head of Commercial Property – Commercial Property Management

Facilities Officer Contract: Full-time, FTC until end April 2027 £35,512 per annum and eligibility to earn up to 5% performance related pay bonus Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in North and East London. We’re looking for a proactive and hands-on Facilities Officer with proven experience in facilities or office administration to support the Office Facilities Manager in delivering a safe, efficient, and high-quality working environment at our Head Office. You’ll play a key role in ensuring in ensuring the smooth day-to-day running of the office while delivering the Newlon Way service standards and promoting the organisation’s brand and values. This is a varied and active role combining operational facilities management, health & safety, and administrative responsibilities. You’ll support the management of both soft and hard services, assist with contractor coordination, and contribute to budget monitoring by raising purchase orders, tracking invoices, and identifying cost-saving opportunities. In addition, you’ll provide support to reception operations when required, helping to maintain a professional and welcoming environment for staff, visitors, and residents, while ensuring effective communication and high levels of customer service. This role involves some physical tasks, including moving furniture, handling deliveries, and maintaining storage areas, so a hands-on approach is essential. We’re looking for someone with strong organisational skills, attention to detail, and a solid understanding of health and safety and facilities management processes. A collaborative attitude and commitment to delivering excellent service are key to success in this role. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale. Closing date: 23:59 on Sunday 26 April 2026. Interviews will be held at the Newlon Head Office on Thursday 7 May 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.

Job Title: Nursery Manager Location: London, London, United Kingdom, London, W9 2EHContract Type: Full-timeContract Length: Permanent Hours: 40 hours per week Salary: Competitive (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. * Report all service shortcomings affecting Events Team to the AV Events Team Leader. * Deliver a high standard of service in accordance with SLAs for the team. * Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. * Be fully conversant with H&S and First Aid procedures. * Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. * Be proactive in suggesting new methods and techniques to improve efficiency. * Travel across both sites. * Other duties as required or assigned by company management * Ensure mandatory compliance with information security policies, standards and procedures. • Process enquiries to the Events team mailbox., • Minimum of (3) three years’ experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. * Excellent computer skills and the ability to learn new software and systems. * Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. * CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite * Live experience of digital sound desks including microphone management and EQ * Multi-camera control systems and vision mixing * Crestron control systems including virtual and physical signal routing * Video & Audio Conference experience including Point-Point and interactive Multipoint events * Understanding of multiple display types including aspect ratios and video walls * Basic stage lighting principles • Excellent verbal and written communication skills. proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

i. To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner’s Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member’s Enquiries to the Directorate of Children’s Services. ii. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. (i) Complaints (ii) Freedom of Information; (iii) Data Protection (iv) Member’s Enquiries. iii. To develop and maintain good relations with service areas and partner agencies iv. To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children’s Services. v. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. Experience Complaints & Information Governance Officer Complaints & Information Governance Officer Experience of working in at least one of the following specialist areas: Complaints & Information Governance Officer Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Experience of project management and/or research work and relevant techniques. Experience of facilitating complaint resolution meetings. Experience in writing reports. Experience of undertaking complex investigations. standard or equivalent work-related experience in a customer care, complaints, business administration or information governance area. Excellent working knowledge of the Complaints procedures applicable to Children’s Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Demonstrable understanding of the application of confidentiality principles to the area of work. Knowledge of records management and retrieval systems and record keeping protocols. Knowledge of complaints processes including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanism.

Desktop Support Analyst - 2nd Line Location: Hybrid - Croydon Head Office (From 2 days per week) and Remote Salary: £35,000 to £36,500 per annum plus Civil Service Pension and other benefits Tenure: Permanent - Unfortunately we are unable to consider applicants that require sponsorship for this position Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide. We’re looking for a Desktop Support Analyst to join our busy Service Delivery team to become a critical customer-facing member of the Department. The key responsibility includes providing exceptional service delivery and user experience in a Microsoft 365 (M365) cloud-first environment. No day is ever the same; typical tasks will include managing various incidents, fulfilling service requests, processing devices, system builds, script development, network troubleshooting, software / application handling, and optimising support practices. We’re looking for someone with a proven track record in a 2nd line support role. This should be from a professional services environment (financial services preferred) that deals with business-critical teams in an end-user organisation, rather than working in a managed services or IT consultancy setting. You’ll bring excellent customer service skills to everything you do – this includes the ability to clearly communicate both technical and non-technical information to a diverse user base, remain calm and effective under pressure, and apply a logical, structured approach to prioritising tasks. You’ll have a natural aptitude for problem-solving and be comfortable maintaining a consistently high standard of work, whether operating independently or as part of a supervised team. You’ll demonstrate a high level of knowledge in Microsoft 365 and it’s applications, alongside solid experience in incident management, fault diagnosis and resolution. An ITIL Service Management qualification, or experience working within a team that follows ITIL-aligned practices, is highly desirable. Sound like you? Apply now. The Service Delivery team at the PPF provide a 7am – 7pm technology service at two sites located in the Croydon Head Office and the smaller Cannon Street (London) office. The post-holder will deliver this role from the Croydon location and may, on the rare occasion, be expected to travel to the London site. In exceptional circumstances where incidents occur there may be a business need to work out of hours. We’re proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here. No agencies please

Join Superdrug Head Office-Make a Real Difference Every Day! Location: East CroydonHours: 37.5Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includesThis is an exciting opportunity to join an established and growing high street retailer.We are looking for a Dot Net Developer to join our expanding development team. The team is working in an AGILE manner using Kanban methodology. Generate detailed customer focused initiatives, in line with the IT Department strategy and support with execution. Listen to the customer and implement new ideas and ways of working which are designed to improve service considering both Online and Offline. Whilst ensuring the team prioritises actions which delight the customer/team member.Key Responsibilities:. Design, develop, and maintain high-quality software solutions.. Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables.. Ensure the scalability, performance, and security of software applications.. Conduct code reviews and provide constructive feedback to team members.. Stay up to date with emerging technologies and industry trends.. Troubleshoot and resolve technical issues as they arise.. Contribute to the continuous improvement of development processes and best practices.. Customer Focused: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.. Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.. Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.. Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.. Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Technical Responsibilities:. Design software solutions, ensuring alignment with business goals and technical requirements.. Conduct code reviews and provide constructive feedback to team members.. Develop and maintain technical documentation, including system architecture diagrams and API specifications.. Troubleshoot and resolve complex technical issues, ensuring minimal disruption to development processes.. Optimize application performance and scalability through effective coding practices and system design.. Implement and manage CI/CD pipelines to streamline the development and deployment process.. Ensure the security and integrity of software applications through adherence to cybersecurity best practices.Qualifications:. Bachelors or Masters degree in Computer Science, Engineering, or a related field.. 2 years+ experience as a .Net Developer or similar role.. Strong proficiency in the .Net Stack.. Experience developing mobile applications in Xamarin / .Net MAUI / Flutter.. Experience with software development methodologies such as Agile or Scrum.. Excellent problem-solving skills and attention to detail.. Strong communication and interpersonal skills.. Ability to work effectively in a fast-paced, collaborative environment.. Experience with cloud computing platforms, ideally Azure.. Establishes strong relationships at all levels.. Can manage tough/complex messages with all stakeholders.. Role model collaboration to the team to exceed goals.. Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.. Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Here's what's in it for you:. 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays). 2 staff discount codes for yourself and a family member or friend.. 30% discount on Superdrug Own Brand Products both in store and online.. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.. Company pension matching and bonus.. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!. Unrivalled Learning and Development programmes.. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. . Come and be part of something special! For information on how we manage and store your data please go to

AV Field Service Engineer (London or Home Counties) – Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties based candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to keep clients systems working to the desired specification within the blue chip / corporate market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. If you have basic programming experience of Crestron, DSPs or knowledge of AV switching and Videowalls that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must. The role will offer training and development in industry related courses company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a small friendly AV integrator then please send me your full detailed CV today. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA CRESTRON EXTRON QSYS DSP AUDINATE DANTE SERVICE CONTROL VIDEOCONFERENCE NETWORKING RACK CISCO CTS VC AUDIOVISUAL AV SOUND LIGHTING AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALLS LED PROJECTOR AUTOMATION LONDON ESSEX KENT SURREY HERTS BEDS BUCKS BUCKINGHAMSHIRE BERKSHIRE BEDFORDSHIRE

Network Management Streetworks Coordinator Engineering & Surveying Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Network Management Streetworks Coordinator to join the Engineering & Surveying service on a temporary basis. Assignment Details * • Service Area: Engineering & Surveying, • Hours: 36 hours per week, Monday to Friday (09:00 - 17:00), • Contract Type: Temporary - 3 months, • Pay Rate: Negotiable, up to £33 per hour, • Assignment Location: Frogmore House, Wandsworth Role Overview The Network Management Streetworks Coordinator will support the Deputy Head of Network Management in the application and enforcement of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), alongside the Richmond and Wandsworth Permit Schemes. The postholder will assess and inspect street works and utility-related activities across the boroughs of Richmond and Wandsworth, ensuring compliance with statutory requirements and the Council's Network Management Duty, with particular attention to SRN and TLRN routes. The role also involves helping to develop and operate effective processes and systems to coordinate planned network activities across all utility projects. Key Responsibilities • Assess and inspect street works for compliance with NRSWA and permit scheme requirements, • Monitor the impact of utility works on the local road network, including SRN/TLRN routes, • Carry out site inspections in line with the Red Book and reinstatement inspections in accordance with the Specification for the Reinstatement of Openings in Highways (SORH), • Ensure works on the highway comply with health and safety legislation, • Support the coordination of planned works to minimise disruption across the network, • High-level knowledge and practical experience of New Roads and Street Works Act 1991, • Strong understanding of street works inspections and reinstatement compliance, • Detailed knowledge of relevant legislation, including:, • Traffic Management Act 2004, • Highways Act 1980, • NRSWA 1991, • Understanding of local government and contract management, • Delivering a high standard of customer service, • Developing effective internal and external partnering arrangements, • Managing and coordinating road works and street works, • Strong analytical and interpretation skills, • Experience with systems and processes used in network management environments, • Good negotiation and consultation skills, • Ability to work within a political and public sector context, • Excellent written and verbal communication skills, • Ability to interpret complex numerical and written information, • Strong organisational skills with the ability to manage conflicting priorities and deadlines, • New Roads and Street Works qualification (essential) If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Head of Product / Head of Digital Product / Senior Product Manager / Product Lead / Lead Product Manager £750 per day, inside IR35/Umbrella engagement and 2-3 days per week on site in London. Transactional communications platform Scope: We've partnered with a well known brand who are looking for a Head of Product / Senior Product Manager to drive the delivery of a enterprise-wide transactional communications platform This platform will underpin all customer communications triggered by transactions and events - including order confirmations, delivery updates, returns, account notifications, and service communications across email, SMS, push, and in-app channels. You will be responsible for defining the product vision, roadmap, and operating model, ensuring the platform is scalable, reliable, and capable of delivering personalised, real-time communications at scale. Overview of the role: Product Strategy & Vision • Help shape and deliver product / platform vision and strategy for the transactional communications platform, • Establish a clear roadmap aligned to customer experience goals, operational efficiency and commercial outcomes, • Drive a shift from a legacy platform to a new platform. Platform Ownership & Delivery • Lead the end-to-end delivery of a multi-channel transactional communications platform (email, SMS, push, in-app), • Ensure the platform supports high-volume, real-time communications, resilience and reliability at scale, • Partner with: Engineering & Architecture teams , CRM / Marketing teams, Data & Analytics, • Customer Experience & Operations, • Drive improvements in customer communications experience, including timeliness, relevance and clarity, • Enable personalisation and dynamic content within transactional messaging, • Ensure consistency across all customer touchpoints Skills & Experience Essential: • Proven experience as a Senior Product Manager/ Head of Product / Senior Product Leader, • Experience delivering platform products, ideally in:, • Transactional communications, • CRM, • Customer engagement, • Ideally have a strong understanding of multi-channel messaging platforms, APIs and integrations, • Experience working with cross functional teams, • Significant stakeholder management experience including experience working with stakeholders in Europe Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Do you have facilities experience with an organised and customer‑focused approach and interested in working for a leading homelessness charity? St Mungo’s Central Office is relocating to a new 2 floor hub in Warner Street, Farringdon. To support this exciting move, we are looking for a Facilities Manager to ensure the building operates safely, efficiently and provides a welcoming environment for colleagues and visitors. This is an on‑site role, Monday–Friday, 9am–5pm, acting as the first point of contact on reception and overseeing facilities and office management at the Warner Street Hub. This role would suit someone who enjoys problem‑solving, has strong attention to detail, and brings ideas to help shape effective ways of working in a new space. Working as Facilities Manager you will: • Report to the Head of Procurement, working closely with colleagues to coordinate day‑to‑day operations., • Help establish new systems and maintain an organised, welcoming office that supports collaboration., • Coordinate facilities management to ensure the building is safe and running effectively., • Provide reception cover, acting as the first point of contact for staff and visitors., • Be the central contact for facilities matters including reception, post, deliveries, contractors and meeting space bookings. About you We think this role will suit someone who is organised, customer‑focused and can bring the below: • Experience coordinating facilities or office operations in a workplace setting., • Experience working with contractors or service providers., • Ability to support workplace health and safety, including fire safety procedures., • Strong organisation and prioritisation skills, with the ability to work independently and use initiative., • Good communication and interpersonal skills, able to build positive working relationships. To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. When you're ready to apply click the ‘Apply Now’ Button to start your online application form and upload your CV. To find out more and apply please go to the St Mungo’s careers page on our website. Closing date: 10am on 7 May 2026 Interview and assessments on: 20-21 May 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer • Excellent Development and Growth Opportunities, • A Diverse and Inclusive Workplace, • Great Pay and Other Benefits

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Job Description – Maintenance Facilities Day Shift Technician, electrically biased. Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Job description – Shift Technician The scope of services to be provided by the engineering Shift Technician includes, but is not limited to: • Responsible for the delivery of planned, preventative tasks working within our Planon Intelligent Work Management System (IWMS)., • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

🚗 Join the RAC as a Roadside Technician!\n\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £41,600 (including London Weighting Allowance, if applicable) and a realistic OTE of £66,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhat You’ll Need:\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong base pay: £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top performers earning significantly more through bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

USE the link to apply: ___ Position: Lead for Quality and Compliance (Academic Partnerships) Academic Group//Centre: Off Campus Division – London-based Reference: Grade Status: Permanent Responsible to: Head of the Centre for Academic Partnerships Grade: 8 (plus £5,000) annual London weighting allowance Hours: Full-Time Reference: 0024-26 Main Function of the Post · Lead the operationalisation of key functions and developments, including implementing OFCD strategies into partnership management and development. · Oversee dedicated partnership portfolios, including link tutors, external examiners, and local tutors. · Liaise with stakeholders and University services, supporting day-to-day people and resource management (recruitment, performance, academic quality, and compliance). · Manage partnerships operationally, including commercial negotiations and due diligence. · Chair key meetings such as Examination Boards, Partnership Development Meetings, and Academic Misconduct Panels. Principal Duties and Responsibilities Academic & Operational Management · Manage timetabling, module allocation, academic staff, and teaching delivery. · Oversee day-to-day partnership operations, ensuring academic quality and compliance. · Recruit and manage External Examiners, Link Tutors, and Local Tutors. · Undertake teaching and assessment duties as required. Strategy & Development · Develop and implement growth strategies for partners. · Support strategic direction through Annual Review of Partnership Operations (ARPO). · Lead delivery and performance of strategic partnership initiatives. · Contribute to the development of OFCD and Centre practices through research and development activities. Quality & Compliance · Implement and embed quality and compliance initiatives across the Division. · Ensure partners meet corporate and statutory documentation requirements. · Monitor and evaluate partnership performance, identifying risks and best practices. · Maintain data integrity and confidentiality in line with data protection requirements. Governance & Meetings · Chair Examination Boards, Partnership Development Meetings, and Task & Finish Groups. · Coordinate KPI activities such as the National Student Survey and other partner surveys. · Contribute to University committees and decision-making processes. Risk & Performance Management · Conduct strategic analysis and risk management to improve recruitment, retention, and student outcomes. · Ensure effective timeline management for ARPO and commercial negotiations. People & Culture · Support staff recruitment, performance management, and planning. · Promote a collaborative, inclusive, and collegiate culture across partnerships and OFCD. · Provide advice and support to the Head of Division and wider University colleagues. Compliance & Professional Responsibilities · Ensure adherence to health and safety, equality, and dignity at work policies. · Maintain awareness of environmental sustainability and support related University strategies. · Engage in continuous professional development aligned with University objectives. Additional Information This job description reflects current role requirements and may be reviewed periodically to ensure alignment with organisational needs. Updates will be made in consultation with the role-holder. The University is committed to: · Academic freedom and freedom of speech within the law · Open, respectful debate and exchange of ideas · Supporting staff and students in advancing knowledge responsibly. Person Specification – Lead for Quality and Compliance (Academic Partnerships) Section Criteria - Requirement Priority - Method of Assessment Qualifications 1a Relevant Master’s degree - Priority 1 - Application / Interview / Documentation 1b Higher degree or membership of a relevant professional body - Priority 1 - Application / Interview / Documentation 1c Teaching qualification and/or HEA Fellowship (or willingness to obtain) - Priority 2 - Application / Interview / Documentation 1d PhD or equivalent professional achievement (or willingness to obtain) - Priority 2 - Application / Interview / Documentation Skills / Knowledge 2a Ability to lead and manage partnerships and teams effectively - Priority 1 - Application / Interview 2b Strategic thinking and problem-solving ability - Priority 1 - Application / Interview 2c Ability to analyse complex issues and interpret regulations - Priority 1 - Application / Interview 2d Ability to lead, motivate, and manage staff - Priority 1 - Application / Interview 2e Knowledge of academic structures, processes, and quality assurance - Priority 1 - Application / Interview 2f Excellent communication and influencing skills - Priority 1 - Application / Interview 2g Ability to lead partnership development aligned with teaching innovation - Priority 1 - Application / Interview 2h Proficiency in IT systems for teaching and management processes - Priority 1 - Application / Interview 2i Understanding of current challenges in the UK Higher Education sector - Priority 1 - Application / Interview 2j Strong customer service focus (national and international) - Priority 1 - Application / Interview Experience 3a Experience in national and/or international partnership delivery - Priority 1 - Application / Interview 3b Experience in quality assurance oversight and chairing assessment boards - Priority 1 - Application / Interview 3c Experience in developing and delivering partnership arrangements - Priority 1 - Application / Interview 3d Minimum 3 years’ experience in a UK university working with academic partnerships - Priority 1 - Application / Interview Personal Qualities 4a Awareness of customer service environment - Priority 1 - Interview 4b Ability to work independently and lead projects - Priority 1 - Interview 4c Cultural awareness and sensitivity with stakeholders - Priority 1 - Interview 4d Ability to critically reflect on own performance - Priority 1 - Interview 4e Strong networking ability (local, national, international) - Priority 1 - Interview 4f Collaborative and cooperative working approach - Priority 1 - Interview Other Requirements 5a Flexibility to work outside standard hours and travel (including monthly travel to Bolton) - Priority 1 - Interview 5b Commitment to equality, diversity, and inclusion - Priority 1 - Interview 5c Ability to travel nationally and internationally - Priority 1 - Interview 5d Awareness of Health & Safety, Data Protection, FOI, UKVI, Prevent, and Bribery Act - Priority 1 - Interview 5e Access to suitable IT equipment and broadband for remote working - Priority 1 - Interview Note: 1. Priority 1 indicates essential criterion – an applicant would be unsuccessful if unable to satisfy all Priority 1 criterion., 2. Priority 2 indicates desirable criterion - applicants failing to satisfy a number of these are unlikely to be successful., 3. It is the responsibility of the employee to ensure any professional registration/accreditation/membership remains current, 4. Please note it is normally expected that a new appointee will commence at the bottom of grade. USE THE LINK TO APPLY: ___

About the Role: Grade Level (for internal use): 12 S&P Global Corporate The Role: Assistant General Counsel S&P Global Energy (SPGE) is seeking a dynamic commercially-minded lawyer to join its Legal Strategy & Operations Team. This role is a global role and reports to the Head of Legal, Strategy & Operations. Key Responsibilities: • Being the point person in charge of SPGE's full suite of legal templates, including drafting new templates, updating existing templates and documents, and guiding the Legal team on the contents of the templates. Providing training as needed to SPGE's Legal and Business teams on SPGE's legal templates., • Negotiating, drafting and advising on SPGE's contracts and documents, with a focus on integration projects and corporate transactions, including service agreements, distribution agreements, customer contracts, vendor contracts, consultancy agreements and marketing agreements., • Advising the business on important legal issues facing the SPGE business, including antitrust, employment, privacy, intellectual property, and media law., • Advising the SPGE business on emerging legal and regulatory risks and engaging in discussions with regulators as needed., • Providing legal advice and guidance to the business in relation to SPGE's strategic and channel partnerships and strategic initiatives., • Training and assisting SPGE lawyers in the use of contract lifecycle management (CLM) AI tools and other available legal AI tools., • Maintaining and organising the Legal knowledge management repository., • Updating and preparing legal training materials for the Business teams on topics such as intellectual property rights, antitrust, media law, legal policy and procedures., • Managing and coordinating legal projects as may be assigned by the Head of Legal. Required Skills & Experience:, • Education: Law degree. Qualified as a lawyer in a common law jurisdiction (eg. Singapore, England & Wales, New York)., • Years of experience: 12-15 years of PQE with substantial years of experience at a major law firm practicing corporate / commercial law., • Meticulous and exacting with excellent legal drafting skills including the ability to understand, amend and draft complex legal documents., • Strong interpersonal, organisational, verbal and written communication skills with the ability to explain complex issues in a simple and commercial manner., • Strong project management skills, including ability to plan, prioritise, coordinate stakeholders, manage timelines, and deliver multiple initiatives in parallel., • Possesses sound legal knowledge and understanding., • Possesses strong technical skills and is highly proficient with Microsoft applications such as Word, PowerPoint and AI tools., • Has worked regularly with regional business executives and senior management., • Pro-active and has the ability to think logically outside the box in order to provide practical win-win solutions to the business which effectively protects SPGE's legal interests., • Ability to prioritise and manage multiple tasks, and work to tight deadlines., • Team player who works well with others and acts in the best interests of the Company and the Legal team., • Experience in antitrust, employment, privacy, intellectual property and/or media law and familiarity with CLM tools is a bonus. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), LGLLGL202.2 - Middle Professional Tier II (EEO Job Group)

Senior Sales Manager – Furniture Job Title: Senior Sales Manager / Head of Sales –Furniture Solutions Job reference Number: 815860-7189-2686 Industry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Senior Sales, Head of Sales, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users Area to be covered: London & South East (when not the road, want you in the Clerkenwell showroom) Remuneration: £60,000 - £65,000 + £10,000 bonus Benefits: Company car or travel expenses & full benefits packages The role of the Senior Sales Manager –Furniture Solutions will involve: • Field sales role selling a high quality manufactured range of office / workplace furniture solutions, • Majority of your time will be spent selling to dealers, • A smaller portion may be getting involved within the D&B / A&D sectors, • Targeted to turnover circa £2m, • Will inherit 20 spending dealer accounts The ideal applicant will be an Senior Sales Manager –Furniture Solutions with: • Must have office or workplace furniture products experience, • Must have sold to dealers, design & build or architects & interior designers, • Highly motivated and able to work on own initiative, • Excellent communication and negotiation skills, • Self-starter, good time management skills, focused and customer service orientated

Purpose: The Head of Residential Sales is responsible for leading and accelerating sales growth across Kinetico UK’s residential business. This role drives performance across multiple sales channels - including Direct-to-Consumer (D2C), Dealer Network, Trade, Retail, and E-Commerce - ensuring strong revenue delivery, sustainable market expansion, and customer accessibility. As a key member of the UK leadership team, the Head of Residential Sales will define and execute channel-specific strategies, lead a team of channel owners, and work collaboratively with the Head of Commercial Sales to maximise overall business performance. The role also plays a central part in developing new initiatives, expanding distribution opportunities, and strengthening Kinetico’s market presence within the UK residential water treatment sector. Key Areas of Responsibility: Sales Strategy & Leadership • Develop and deliver the UK residential sales strategy in alignment with overall business objectives., • Lead, coach, and inspire a team of channel heads across D2C, Dealer, Trade, Retail, and E-Commerce., • Set clear targets, KPIs, and performance expectations for each sales channel., • Identify and pursue new opportunities for growth, partnerships, and market expansion., • Collaborate closely with the Head of Commercial Sales to ensure cohesive national sales planning and execution. Channel Management & Growth • Oversee and drive performance within each residential channel, ensuring strong alignment with market potential., • Develop tailored strategies to optimise sales effectiveness across D2C, Dealer, Trade, Retail, and Online platforms., • Build strong relationships with key dealers, retail partners, and trade customers to strengthen engagement and loyalty., • Evaluate channel performance data to identify growth opportunities, underperforming areas, and strategic adjustments. New Business Development & Market Expansion • Lead the exploration and development of new channels and initiatives to expand product accessibility to UK consumers., • Identify and implement innovative sales approaches, partnerships, and routes to market., • Support the introduction of new products, services, and promotional models to drive demand and differentiation., • Collaborate with the Marketing team to align sales initiatives with brand positioning and customer engagement strategies. Sales Operations & Process Excellence • Ensure consistent use of CRM (Salesforce) for sales tracking, forecasting, and pipeline management., • Monitor sales performance metrics and deliver regular reports to the Managing Director and leadership team., • Drive operational efficiency and standardisation across all residential channels., • Contribute to pricing, promotions, and product accessibility strategies to optimise competitiveness. Team Development & Collaboration • Foster a high-performance culture focused on accountability, results, and customer satisfaction., • Support the professional growth and development of individual channel owners and sales team members., • Encourage cross-functional collaboration with Marketing, Finance, Operations, and Customer Service., • Partner with Global Sales and Marketing teams to align on corporate initiatives and best practices. Customer Focus & Market Insight • Maintain an in-depth understanding of customer needs, buying behaviours, and market trends., • Use insights to inform strategic decisions, enhance the customer journey, and improve conversion rates., • Ensure that customer experience remains at the heart of all residential sales activities. Key Competencies: · Strategic Leadership – Ability to define, communicate, and deliver a multi-channel sales growth strategy. · Commercial Acumen – Deep understanding of market drivers, pricing dynamics, and consumer behaviour. · Channel Expertise – Experience managing diverse routes to market (D2C, Dealer, Retail, Trade, E-Commerce). · Performance Management – Skilled in setting goals, driving accountability, and achieving measurable outcomes. · Innovation & Growth Mindset – Strong ability to identify new opportunities and develop creative market approaches. · Customer Orientation – Commitment to enhancing accessibility, engagement, and satisfaction across all touchpoints. · Collaboration & Influence – Effective at working cross-functionally and inspiring high-performing teams. · Analytical Thinking – Data-driven approach to decision-making and continuous improvement. · Adaptability – Comfortable operating in a fast-paced, evolving market environment. · Communication & Relationship Building – Strong interpersonal and presentation skills, with the ability to represent Kinetico with professionalism and credibility. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or a related discipline (essential)., • Additional leadership or management qualifications (desirable). Professional Experience • Proven track record (7+ years) in sales leadership, ideally within consumer products, home improvement, or technical sectors., • Experience managing multiple sales channels, including D2C, dealer/distributor networks, trade, and retail., • Demonstrated success in driving revenue growth, team leadership, and market expansion., • Experience developing and executing channel-specific and integrated sales strategies., • Strong collaboration background with marketing and commercial counterparts to drive business alignment., • Solid experience using CRM systems (e.g., Salesforce) and data-driven sales reporting. Technical Skills • Proficiency in CRM and sales management systems (Salesforce preferred)., • Strong analytical and forecasting capabilities., • Familiarity with digital sales and e-commerce platforms., • Competence in Microsoft Office Suite (Excel, PowerPoint, Outlook). Additional Assets • Experience in the water treatment, plumbing, home appliance, or related industries (advantageous)., • Established network within trade, retail, or dealer environments., • Full UK driving licence and willingness to travel regularly within the UK. Organisational Context: The Head of Residential Sales is a key leadership position within Kinetico UK, accountable for delivering growth across all residential sales channels and ensuring the brand remains competitive and accessible in the UK market. The role works closely with the Managing Director, Marketing, and Commercial teams to align sales and business development strategies. Through effective leadership, innovation, and cross-channel collaboration, the Head of Residential Sales ensures Kinetico continues to expand its presence, strengthen dealer partnerships, and reach new customers across all consumer touchpoints.

Job Title: Technical Sales Associate/ Manager Salary: £30-70k+ (base, depending on experience), plus performance & commission-based bonuses Location: London/ Leeds, Travel across UK & EU required Reports to: Technical Sales Manager/ Managing Director About Anstar: Founded in 2018, Anstar is a dynamic, rapidly growing speciality chemicals distributor. With deep cultural and commercial expertise, we serve as a trusted bridge between Eastern manufacturers and global markets. We have quickly established ourselves as leaders in the UV-curing sector, achieving significant market share in Photoinitiators. Our agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European warehousing, and local support, Anstar provides high-quality chemical products with unmatched efficiency. We continually build on our core strengths and explore new market opportunities aligned with our expertise. Highlights: • We are committed to sustainable business practices, including the supply of bio-sourced raw materials, aiming for long-term success while minimising environmental impact, • Technical excellence is a priority; all our sales personnel possess a strong technical (Chemistry) background, enabling us to offer full-breadth service, • We embrace a 'Technology First' approach, utilising cutting-edge software and automation to drive efficiency and scalable growth The Opportunity: We are seeking an ambitious, technically strong individual with a background in Chemistry or a related field, sharp commercial acumen and strong critical thinking skills to support and drive Anstar’s growth. You will help develop our global UV-curing business unit, with the option to contribute to our emerging ventures in Nutraceuticals (food, animal feed, cosmetics and pharmaceuticals). Depending on your experience, you will either grow into or already operate as a key commercial lead: nurturing existing customer relationships, driving new business and playing a pivotal role in shaping and expanding a high-growth business unit. We are particularly looking for someone who is technically sharp, energetic and hard-working, with the desire to grow their responsibilities and impact as the business scales. Key responsibilities include but are not limited to: • Support Anstar with its strategy to develop both our UV-curing and the new Nutraceuticals business units, • Proactively identify and pursue new business opportunities, cultivate relationships with potential clients and negotiate contracts to secure new accounts globally, • Build and maintain strong relationships with existing customers, understanding their technical and commercial needs, addressing inquiries, and providing exceptional service, • Stay ahead of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify potential growth areas, customer demands, and emerging opportunities, • Track sales performance against targets, analyse key metrics, and prepare regular reports and forecasts, • Produce company presentations and present to potential and current customers, • Act as a brand ambassador at industry events, trade shows, and conferences, representing the company professionally, networking with key stakeholders, and promoting the company's products and services, • Continuously evaluate and improve sales processes, tools, and methodologies to enhance efficiency, productivity and customer satisfaction Essential requirements for the role: • A degree (BSc/MSc) in Chemistry or a related scientific discipline from a reputable university, with strong technical proficiency, • At least one year of sales experience, • Strong and demonstrable business acumen, • Ability to conduct market analysis and contribute to sales planning, • Excellent verbal and written communication skills and have high interpersonal competence and negotiation abilities, • Proficient in creating and delivering client-ready presentations, • You are able to work independently under remote management (e.g., WFH), • Highly proficient with standard business technology (laptops, phones) and Microsoft Office Suite (Excel, PowerPoint, Word, Teams), • Willingness to travel globally when required and to travel to our Leeds head office on a regular/ semi-regular basis depending on home location Advantageous/desirable section • Direct experience in B2B technical sales, with a proven track record and technical background in (speciality) chemical industries, • Understanding of UV-curable technology, key raw materials (e.g. Photoinitiators, Monomers, Oligomers) and downstream applications (coatings, inks, paints, adhesives etc.), • PhD in Chemistry The interview process will consist of an initial phone call, followed by 2-3 interview rounds. Equal Opportunity: Anstar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Website: ___ HQ: Airedale House, 423 Kirkstall Rd, Leeds, LS4 2EW, UK Founder & Managing Director: Dr Liangyu Hawkes We look forward to welcoming talented individuals into our dynamic team. The Anstar Team

Purpose: The Head of Commercial Sales is responsible for leading and driving Kinetico UK’s commercial sales performance across key market sectors including coffee, quick service restaurants (QSR), HORECA (Hotels, Restaurants, and Catering), facilities management, and commercial office environments. This role is pivotal in expanding Kinetico’s footprint within the UK’s commercial water treatment sector, delivering sustainable growth through technical excellence, superior service delivery, and customer-focused solutions. The Head of Commercial Sales will lead a team of channel and account owners, ensuring alignment between business development, project specification, and aftersales service. A key area of focus will be developing Kinetico’s presence in “Water as an Ingredient” applications—supporting industries where water quality directly impacts product taste, performance, or consistency—as well as expanding into commercial office opportunities through subscription-based water solutions and other innovative service models. Working in close collaboration with the Head of Residential Sales, this position plays a critical role in shaping and executing strategies that collectively drive the overall growth of the UK business. Key Areas of Responsibility: Commercial Strategy & Leadership • Develop and execute the UK commercial sales strategy, ensuring alignment with corporate goals and market opportunities., • Lead, mentor, and motivate a high-performing team of sales and account managers across commercial channels., • Define and deliver channel-specific growth plans for Coffee, QSR, HORECA, Facilities, and Commercial Office sectors., • Identify and develop new market opportunities, partnerships, and service models to increase Kinetico’s market share., • Collaborate closely with the Head of Residential Sales to ensure cohesive sales planning and unified brand positioning across the UK market. Business Development & Market Expansion • Drive the acquisition of new customers and strategic accounts within target commercial sectors., • Develop relationships with key decision-makers, specifiers, and distributors to position Kinetico as a preferred supplier., • Lead engagement with OEMs, consultants, and facilities management companies to secure specification within new and retrofit projects., • Champion Kinetico’s “Water as an Ingredient” initiative, positioning water quality as a core enabler of performance and taste across coffee, beverage, and food production sectors., • Explore and establish new opportunities within the commercial office environment, including subscription water solutions, hydration systems, and partnerships to promote workplace sustainability., • Identify and develop additional commercial channels and partnerships to broaden Kinetico’s reach and relevance in the UK marketplace. Service Delivery & Customer Retention • Ensure seamless integration between sales and service functions to deliver exceptional customer experiences., • Collaborate with operations and service teams to maintain high standards of installation quality, maintenance, and technical support., • Implement performance frameworks to measure customer satisfaction, retention, and service outcomes., • Support continuous improvement in service delivery processes to enhance operational efficiency and reliability. Technical Sales & Specification • Oversee technical sales support for water treatment solutions across commercial and industrial applications., • Ensure team members possess strong technical understanding and product knowledge to support customer requirements., • Drive the development of bespoke solutions and specifications to meet diverse customer needs., • Provide technical input into bids, proposals, and tenders to ensure accurate and competitive offerings. Collaboration & Cross-Functional Alignment • Partner with the Head of Residential Sales to identify shared opportunities and coordinate sales strategies across sectors., • Work closely with Marketing to align campaigns, collateral, and events with commercial growth objectives., • Liaise with Finance and Operations to ensure accurate forecasting, efficient delivery, and margin optimisation., • Contribute UK market insights to global and regional commercial strategies. Reporting & Performance Management • Oversee commercial sales forecasting, pipeline management, and performance tracking., • Implement the use of CRM (Salesforce) to maintain visibility of opportunities, customer interactions, and conversion rates., • Provide regular reports and insights to the UK Managing Director and leadership team., • Monitor key KPIs and ensure continuous improvement across all aspects of sales and service operations. Key Competencies: · Strategic Leadership – Ability to shape and execute a commercial growth strategy aligned with business priorities. · Technical & Industry Expertise – Strong understanding of water treatment technologies and commercial applications. · Customer & Service Focus – Commitment to delivering exceptional service and long-term customer partnerships. · Commercial Acumen – Deep knowledge of market dynamics, competitive positioning, and channel development. · Innovation & Market Development – Capable of pioneering new segments such as “Water as an Ingredient” and subscription water solutions for offices. · Relationship Building – Skilled in developing strong relationships with OEMs, distributors, specifiers, and key accounts. · Performance Management – Proven ability to lead, motivate, and develop a results-driven sales team. · Collaboration & Influence – Effective partnership with cross-functional teams, peers, and leadership. · Analytical Thinking – Ability to interpret data, assess performance trends, and make informed strategic decisions. · Adaptability & Resilience – Comfortable navigating change and managing complex, multi-stakeholder environments. Qualifications and Experience: Education • Degree (or equivalent) in Business, Engineering, or a related technical discipline (essential)., • Additional leadership or management qualifications (desirable). Professional Experience • Proven track record (7+ years) in commercial sales leadership within technical, industrial, or service-led sectors., • Experience selling engineered or water treatment solutions to commercial clients., • Demonstrated success in managing multiple sales channels and large-scale B2B partnerships., • Strong background in service-based sales models and specification-led selling., • Experience developing and executing growth strategies for both traditional and emerging markets, including “Water as an Ingredient” and commercial office environments., • Prior collaboration with residential or consumer-facing divisions to align overall brand and market strategies. Technical Skills • Proficiency in CRM systems (Salesforce preferred) and sales analytics tools., • Strong technical understanding of water treatment systems or similar engineered products., • Competence in Microsoft Office Suite (Excel, PowerPoint, Outlook)., • Strong commercial forecasting and financial acumen. Additional Assets • Experience in water treatment, beverage systems, catering, or facilities management industries (advantageous)., • Established network within the Coffee, QSR, HORECA, or corporate workplace sectors., • Full UK driving licence and willingness to travel extensively across the UK. Organisational Context: The Head of Commercial Sales plays a strategic role within Kinetico UK’s leadership structure, driving growth, profitability, and customer satisfaction across all commercial markets. The role expands Kinetico’s reach into new sectors, including Water as an Ingredient, commercial office water solutions, and subscription-based hydration services, supporting the company’s mission to make high-quality water more accessible, sustainable, and essential to everyday business operations. Working closely with the Head of Residential Sales and the wider UK leadership team, this position ensures that sales strategies, service delivery, and customer engagement are aligned to achieve the company’s overall business objectives. Through technical expertise, market development, and strong commercial leadership, the Head of Commercial Sales will strengthen Kinetico’s position as the leading provider of water treatment solutions in the UK’s commercial landscape.

Manpower are currently seeking an interim Field Sales & Managed Accounts Director, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end August 2026, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £85,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! The Out of Home channel is one of the most exciting growth engines in our global business, with huge, untapped potential - especially in the UK. Growing OOH is a strategic priority, and the momentum behind it is stronger than ever. Joining this team means stepping into a fast‑moving, high‑impact environment where you can directly shape the future growth of the business. JOB PURPOSE: The Sales Director is responsible for leading the growth and execution of the Ice Cream business across selected Managed Accounts, the national Field Sales organisation, and Scooping Operations. This role will deliver the 2026 vision & business aims for these functions & build the plans for 2027. The Sales Director drives delivery of the P&L, shapes course correction of the in-year customer and channel plans and leads high‑performing teams to deliver the growth agenda while upholding operational standards across scooping and field execution. The role will initially focus on leading Managed Accounts during paternity leave cover, before shifting emphasis toward the Field Sales organisation and Scooping Operations. With responsibility for a team of 10+ colleagues across operational and executional functions, this role plays a pivotal part in enabling flawless execution and driving the Magnum Ice Cream Company’s growth ambitions in the UK. As a key member of the UK OOH Leadership Team, this role partners closely with cross‑functional leaders and reports directly to the Vice President, Customer Development (OOH). KEY RESPONSIBILITIES: • Delivery of in year business goals for the Managed Accounts, the national Field Sales organisation, and Scooping Operations that support the growth agenda, • Responsible for the creation of the 2027 vision and business aims through the annual planning process, • Line management of 6 individuals, leading a total team of 10+ colleagues, • Effective management of 3 sub-functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations, • E2E management of our field sales partner, supporting the head of field sales in your team, • Stakeholder management of UK IH customer development VP, UK CFO, EUANZ OOH leadership team, & global B&J scooping team. WHAT YOU NEED TO SUCCEED: • Strong experience in FMCG in executional roles desirable., • Impulse category experience preferable, specifically snacking/soft drinks., • Proven track record of successful leadership & people management of large teams (10+)., • Strategic decision‑making and cross‑functional collaboration capabilities., • Experienced in building & executing new processes to improve effectiveness of delivery vs business goals & to increase accountability., • System/process transformation and project management preferable. WHAT YOU CAN EXPECT: • A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up., • Career without limits—42 markets, international opportunities, and fast-tracked growth., • A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact., • A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments. ABOUT THE MAGNUM ICE CREAM COMPANY: With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company, leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments—and having fun doing it. Here’s what defines success in our organization: • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

We have an exciting opportunity of E-Commerce Channel Growth Manager - UK & EU for our MNC FMCG client based in London, UK. Role Title: E-Commerce Channel Growth Manager – UK & EU Location: London UK Reports To: Business Head – Americas & Europe Role Purpose The Ecommerce Channel Growth Manager – UK & EU will own and drive Client's International eCommerce business across the UK & EU markets, with responsibility for their all products. The role will act as the end-to-end business owner for UK & EU eCommerce channels — with a strong focus on Amazon and other regional e-tail platforms. This includes managing brand building, performance marketing, sales growth, content optimization, and operational excellence. Key Responsibilities Business Ownership • Lead portfolio performance across Amazon UK, Amazon EU marketplaces, and other regional eCommerce platforms (Boots.com, Superdrug.com, Ocado, niche beauty/wellness e-tailers)., • Own the P&L for UK & EU eCommerce channels; deliver topline growth and profitability targets., • Drive brand visibility and equity online through content optimization, ratings & reviews management, and storefront development., • Lead performance marketing strategies on Amazon and other platforms (AMS, Sponsored Ads, DSP, Deals, Coupons, Promotions)., • Leverage platform analytics (Amazon Brand Analytics, Helium10, etc.) to track performance, shopper behavior, and competitive benchmarks., • Generate actionable insights for category growth and portfolio optimization., • Work with logistics, supply chain, and local teams to ensure high fill rates, on-time availability, and platform compliance., • Coordinate with platform partners on demand planning, promotions, and supply alignment., • Manage and mentor one direct report responsible for analytics and logistics coordination., • Build cross-functional alignment with regional sales, marketing, and supply chain teams. Candidate Profile Experience • 8+ years of experience in eCommerce channel management., • Strong expertise in Amazon growth management (brand building + performance marketing)., • Experience with global eCommerce operations (UK/EU/US markets) strongly preferred., • Deep understanding of Amazon ecosystem (AMS, A+ Content, SEO, DSP, promotions)., • Strong analytical skills with ability to interpret data and drive insights-based actions., • Proven commercial acumen with ownership of P&L or sales growth targets., • Strong negotiation and relationship management skills with platform partners., • Ability to work in a global matrix setup and collaborate across geographies. Qualifications • Bachelor’s degree in Business, Marketing, or related discipline (MBA preferred)., • Proficiency in Excel, PowerPoint; familiarity with Amazon Seller/Vendor Central and eCommerce analytics tools. #Ecommercejobs #londonjobs

Founding Sales Development Rep - Native AI Client Services Enablement SaaS Platform Up to £50k base + OTE Hybrid 3 days in the central London office We’re working with an early-stage B2B SaaS startup building an AI-native platform for enterprise client service/customer success teams. The product helps client-led organisations (agencies, consultancies, professional services firms) better understand, grow, and protect their most valuable relationships using AI-driven insight. This tech does the "grunt work" of admin, writing emails, transcribing meetings, CRM management + predicting client behaviour like churn and recommending advice + external research so the account managers know what's happening in the wider world with their clients - every company needs a tool like this nowadays! This is the first SDR HIRE working with a team of AEs, head of Sales and CEO. This is really at the forefront of how companies use AI, every company in the world will need a tech like this in the future! Exciting Bits • Potential to grow out a team, become an AE, Partner Manager etc, • They're an early stage start up who have taken on recent funding with a plan for series A -it's a brilliant time to join just before their next growth spurt, • Great opportunity for an SDR who who wants to be influential in a company, to be able to offer feedback and have it listened to and then enacted, • It's Native AI - every company you'll be speaking to will already be thinking about how AI can help them so they'll be keen to hear from you, • Strong ICP but also lots of other industries they can sell into, • Great leadership who know what they're doing and have had a great start The Role • Think of this role as a classic SDR role, generating opps from scratch, MQLs and events, • Work closely with the AE/VP teams, both mentoring and partnering others The Requirements • You must have at least 1 years SaaS SDR experience (and this be in the last few months, its needs to be recent), • Can come into a central London office x3 days per week, • Happy to work in a <20 person start up Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. 🌐 Check out some of our other opportunities at ___ 👉 You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram ___ Or simply follow us on LinkedIn ___;

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are looking for a dynamic and customer-focused Cargo Sales Representative to join our team in London, covering the UK region. This role is primarily focused on inside sales, managing customer enquiries, providing tailored cargo solutions, and driving revenue growth through proactive engagement with freight forwarders and direct customers. You will play a key role in representing Turkish Cargo’s products and services, ensuring high service quality while identifying new business opportunities in a competitive market. Key Responsibilities • Manage the inside sales mailbox, responding to customer enquiries promptly with accurate quotations and tailored solutions, • Proactively follow up on offers to maximize conversion and revenue generation, • Build and maintain strong relationships with freight forwarders, agents, and direct customers, • Identify and develop new business opportunities within the UK market, • Promote Turkish Cargo’s products, services, and value propositions to customers, • Coordinate closely with internal teams (Sales, Operations, Customer Service, and Head Office) to ensure seamless service delivery, • Analyze market trends, customer needs, and competitor activity, and provide insights to management, • Support and execute sales and marketing plans, including customer visits, events, workshops, and training sessions, • Ensure compliance with pricing policies, procedures, and international cargo regulations, • Contribute to achieving revenue targets and overall commercial objectives, • Report directly to Cargo Sales Manager and carry out other duties provided by managers. Desired Skills & Experience • Minimum high school diploma required; Associate’s or Bachelor’s degree in Logistics, Business Administration, or a related field is preferred, • Valid right to work in the United Kingdom (visa sponsorship is not provided), • At least 2 years of experience in air cargo, logistics, or freight forwarding (inside sales experience is an advantage), • Strong command of English, with excellent communication, negotiation, and interpersonal skills, • Solid understanding of air cargo operations and airline sales processes, including pricing and capacity management, • Proficiency in MS Office applications (especially Excel and Outlook), • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment, • Customer-focused mindset with a proactive and solution-oriented approach, • Ability to work collaboratively across teams and build professional relationships with internal and external stakeholders, • Willingness and flexibility to travel domestically and internationally when required Benefits • Travel Allowance, • Meal Allowance, • Private Health Insurance, • Flight discounts for employee and family members

Sales Executive With significant demand for our product, our already successful London based EMEA digital sales team are looking to build on what they have achieved to date and further expand their team. Being led directly by our EMEA Head of Sales, this role is an exciting opportunity to be part of something special. You will be responsible for client acquisition across our EMEA territories - prospecting, qualifying and generating sales pipeline all the way through to closing the deal itself. We will guide, support and coach you to be the best you can be, but it’s you that is going to have to want this, to learn, to have fun, and to earn a lot of money along the way. About us Navigator is a fast-growing, global, tech-enabled agency which is entering its next phase of growth. Currently operating in the travel sector, Navigator partners with the world’s biggest airlines and online booking platforms and has access to their 1st party customer data. We go to market and sell to brands and agencies who are looking for these people and want to market to them at the exact moment they are in the market for their product or service. As we enter our next phase of growth we are looking for the next high-performance salesperson to help take us to the next level. What you can expect from us Many businesses claim to run high performance environments; we are one of the few who actually do. Founded by an Olympic medallist, we are on a mission to create something unique and allow our people to be significant along the way. We don’t care how good we are, we care how good we can be. The same applies to you. Navigator is a responsibility led environment, which means you truly own your day and take responsibility for the outcome you want to achieve. What we expect of you • Hunger – there are people who wait for things to happen to them and then there are those who have the hunger to go out there and make things happen for them., • Desire - a desire to want to be better, every day, • Curiosity – an ability to learn quickly and figure out how you win, and then replicate it, • Resilience – failure is a big part of sales and is also part of our journey. We need to learn and grow from each failure we face. Our philosophy is that we find a way to win and then replicate it at scale. We will work with you and quickly identify how you are going to win and then set no limits in what we can achieve. You will be the one responsible to drive and deliver this performance and decide how big we can go. Please only apply if this resonates with you. Location West Hampstead – London What We Offer • A mission-driven company with a collaborative global team, • Opportunity to work closely with a visionary CEO and high performing sales leadership team, • Competitive compensation and unlimited commission

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

LONDON SALES MANAGER LOCATION: Nyetimber Group London Office REPORTS TO: Group Sales Director or anyone else that the company assigns. RESPONSIBLE FOR: Senior New Business Manager, London Account Manager, Prestige Account Manage, London Account Executive and Business Development Executive. COMMUNICATORS: Position works with team members, line managers and Head of Departments. MAIN PURPOSE: The London Sales Manager will be responsible for growing sales with our existing London on-trade Accounts as well as identifying and winning new business opportunities. In addition, they will develop and work closely with the Group Sales Director to develop a London Sales on-trade strategy. This role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; category development, annual planning/management and brand activation. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Category & Team Management: • Personally manage Nyetimber’s key flagship on-trade accounts across London, ensuring exceptional brand representation and performance., • Develop and execute strategic plans to strengthen Nyetimber’s luxury positioning and drive sales growth within the London market., • Lead, manage, and coach a team of five direct reports, supporting their ongoing professional development and performance., • Collaborate with the events and trade marketing teams to design and deliver annual activation programs in strategically important London accounts., • Ensure optimal listing status, pricing, and premium menu visibility across key London venues., • Build strong relationships with distributor partners, working closely with their teams to motivate, educate, and drive sales performance., • Oversee London budgets and take accountability for achieving commercial, channel, team, and brand style targets., • Provide regular performance updates and strategic insights to the Group Sales Director, highlighting key achievements and initiatives., • Support wider Sales and Marketing teams through events, activations, and training initiatives., • Host and manage customer visits to the vineyard, delivering a premium and memorable brand experience., • Complete all required training programs to maintain product knowledge and professional standards., • Undertake additional duties as required, in line with the scope and seniority of the role. QUALIFICATIONS: • Extensive experience in a senior sales or commercial role within the wine & spirits industry, with a strong track record in premium or luxury portfolios., • Deep knowledge of and established network within the London on-trade, particularly across high-end and flagship accounts., • Proven ability to lead, manage, and develop high-performing sales teams, with a clear track record of driving performance and accountability., • Strong commercial acumen, including budget ownership and delivery against revenue targets., • Experience managing strategic key accounts, with strength in negotiation and long-term partnership development., • Ability to define and execute market-level commercial strategies aligned to brand and business objectives., • Credible and confident communicator, able to influence senior stakeholders and distributor partners., • Experience working cross-functionally with marketing, events, and brand teams to deliver impactful activations., • Strong understanding of the luxury hospitality landscape and premium customer experience., • Highly organised and adaptable, with the ability to operate effectively in a fast-paced, performance-driven environment.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Build a rewarding sales career with Protect Line! Looking for more than just a job? Want to build a career where you can earn big, grow fast, and feel good about what you do every day? At Protect Line, we help protect what matters most – families, futures, and peace of mind. And we’re looking for people like you to join us. No sales experience? That’s absolutely fine. If you’ve got the drive, we’ll invest in the rest. Already experienced? We’ll give you the platform, support, and rewards to level up even further. As part of your training, you’ll spend 6 weeks in our Bournemouth Head Office, in a programme designed to take you from beginner to sales professional. With your dedication and our support, success is within reach. The Role: Sales Executive You’ll be speaking to people who’ve already shown interest in life insurance – no cold calling strangers out of the blue. Your day-to-day will look like: • Having meaningful conversations with customers about what (and who) they want to protect, • Asking thoughtful questions to understand their situation and uncover their needs, • Using active listening and strong reading and attention to detail to truly understand each customer’s situation, • Matching customers with the right protection plan so they can feel confident about their future, • Working in a role that beautifully blends structure with freedom: you’ll have clear scripts and frameworks so you know where you’re heading, but you’ll also have the freedom to personalise every interaction so each conversation feels as unique as the customer you speak to Who this role could suit: You might be: • Just starting out and looking for a proper career, not just a job, • Moving from retail, hospitality, or customer service into something with higher earnings, • Already in sales and wanting better training, culture, or commission You’ll thrive here if you are: • A natural communicator – you’re comfortable talking to anyone and building trust quickly, • Curious – you like to ask questions and really understand what people need, • Resilient – you don’t give up easily and you’re motivated by targets and results, • Goal-driven – you want to earn well, progress quickly, and build a proper career Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values (and what they mean day to day) Our values aren’t posters on a wall – they guide how we show up every day: • Care – for our customers, for each other, and for ourselves, • Collaborate – we work as a team, share what works, and celebrate wins together, • Dare – we’re not afraid to try new things, give feedback, or push for better, • Deliver – we do what we say we’ll do, and we own our results If that sounds like your kind of environment, you’ll fit right in. Why Choose Protect Line? We know you’re not just choosing a job – you’re choosing a lifestyle, career, and future. Here’s what we offer: • Rewarding Pay: Kick off with £30,778 base and enjoy uncapped commission with a realistic OTE of £55,000 – your effort, your earnings, • 4 Day Working Week: Exceed targets by Thursday and enjoy your Friday off fully paid, • Core 100 Club: Exclusive rewards, nights out, and access to our Core 100 Lounge for top performers, • Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances., • Enhanced Family Leave: Maternity, paternity, adoption, and surrogacy support when life changes in big ways, • Flexible Time Off: Holiday that increases with service, plus options to buy extra days or cash in what you don’t use. Plus, take paid leave for appointments, emergencies, or any of life’s surprises., • Celebrate Life: Extra paid days for your birthday, your wedding, your child’s first birthday, and even buying a new home, • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work, • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun, • Sabbatical Opportunities: After 15 years, take 4 weeks paid to travel, reset, or do something big., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits, • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into great ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! If you’re someone who wants to turn good outcomes into great ones – for yourself and for our customers – we’d love to hear from you. Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis, Westfields, near Shepherd`s Bush, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Recognized by the Financial Times as one of the UK’s Leading Management Consultants 2025, Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences – helping them to positively transform into modern, innovative organizations that thrive in a sustainable way. In 2025, we received the UK’s Great Place to Work accreditation, and we are proud to have been recognized in the following Best Workplaces categories: Large Organizations, Wellbeing, Development and Best Workplace for Women. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Wavestone UK are seeking to hire a UK Insurance – Senior Manager. Over the years, we have established ourselves as a strong partner in the UK insurance sector. We remain dedicated to continually enhancing our service portfolio to help our customers navigate future challenges and seize new opportunities in challenging environments. Becoming part of the UK team will present new opportunities for you to make a positive impact as we embark on serving our existing customer portfolio, both here in the UK and internationally, and attracting new Insurance clients. We currently advise 13 of the largest 15 European Insurers and 4 of the top 5 reinsurers. This will mean working with our key clients on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Your role as a Senior Manager means being a key player in the development of the UK practice in terms of: • Deep Industry Expertise and Experience: Proven track record in delivering Insurance transformation across the value chain, leveraging Technology to drive operational efficiency and competitive advantage., • Business Development: Play a key sales role, driving complex business proposals and contributing significantly to account development. Drive challenging deal wins and sales growth by expanding networks and mobilizing skilled stakeholders. Demonstrate cutting-edge expertise on a topic, being able to make a difference when selling, enriching the value proposition, anticipate trends and clients’ needs., • Client Relationship Management: Build and maintain strong relationships with key clients in the technology and insurance sector., • People development – supporting the development of our teams in the UK, and leading and coaching our teams both on client engagements, and internally. Qualifications To be considered for this role: • Solid foundations in consulting skills in external client-facing consulting or equivalent role (Insurance transformation, management, or Advisory focused), • Proven track record of selling consulting services (account planning, pitches, proposals, value proposition development), • Solid network of contacts within the insurance industry, • Excellent interpersonal skills at all levels of an organization, experience in managing and leading teams, developing and coaching junior members of staff, • Proven background leading strategic Transformation Programmes and strong acumen enhancing advisory credibility Additional information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme, • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme, • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers, • 25 days annual leave Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.