Offres supplier manager à Royaume-Uni

Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff

Job Summary: We are seeking a dedicated and experienced Restaurant Supervisor to oversee the daily operations of our establishment based in Peckam. The ideal candidate will ensure exceptional customer service, maintain high-quality standards, and lead a team to deliver an outstanding dining experience. Key Responsibilities: Oversee all front and back-of-house operations to ensure smooth functioning. Supervise, train, and motivate staff to maintain excellent service standards. Address customer complaints and resolve issues professionally. Monitor inventory levels and coordinate with suppliers for timely restocking. Ensure compliance with health, safety, and hygiene regulations. Manage staff schedules and ensure adequate coverage during peak hours. Analyze feedback and implement strategies to enhance customer satisfaction. Qualifications: Proven experience in a supervisory role within the restaurant or hospitality industry. Strong leadership and communication skills. Ability to handle high-pressure situations and multitask effectively. Knowledge of health and safety regulations. Proficiency in [specific software, if applicable, e.g., POS systems]. Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and development. [Additional benefits include meal discounts, competitive salary, and excellent work-life balance.

Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. The opportunity for Local & International WINE TRIPS for both FOH & BOH staff. Fantastic company run Weekly/ monthly training provided. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Start – Immediately The team at Vinoteca are passionate about the company, and work together to create an environment where everyone feels welcome. Our aim is to create a place where ethnicity, age, identity, gender and sexual orientation of all kinds are celebrated to create a diverse workforce. *Only applicants with a “Right to Work” in the UK may apply*

Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As Breakfast Manager, you will play a vital role in supporting the management team in overseeing the daily operations of the restaurant. You will ensure seamless service, maintain high standards of hospitality, and contribute to the development of a motivated and efficient team. You will also help drive profitability, uphold our sustainability values, and enhance the overall guest experience. Key Responsibilities: - Support the management team in leading and developing the front-of-house team, fostering a culture of collaboration and excellence. - Assist in overseeing daily operations, ensuring efficiency, consistency, and exceptional service standards. - Actively contribute to cost control, budgeting, and revenue optimization efforts. - Support recruitment, training, and staff development to maintain a highly engaged and skilled team. - Work closely with the kitchen and senior leadership team to refine and innovate the guest experience. - Ensure compliance with health and safety, licensing, and operational standards. - Maintain strong supplier relationships to ensure the highest quality of ingredients and products. - Lead by example with a hands-on approach, supporting team members in a fast-paced, high-volume environment. About You: - Proven experience as an Assistant Restaurant Manager or similar role in a high-end, fast-paced restaurant. - Strong leadership skills with the ability to inspire, motivate, and manage teams effectively. - Passion for hospitality, with a guest-centric mindset and excellent interpersonal skills. - A proactive, hands-on approach with a strong problem-solving mindset. - Ability to thrive under pressure and adapt to a dynamic working environment. - Commitment to sustainability and innovation, aligned with Roe’s ethos. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Blinds is a brand new natural wine bar, shop, and events space opening this May on Hackney Road — and we’re on the hunt for our very first Assistant Manager. Set inside a beautifully repurposed old blinds showroom/factory, Blinds blends industrial design with cozy, intimate vibes. Vintage interiors, warm lighting, and a distinctive atmosphere that makes every night feel special — whether it’s a date, a casual catch-up, or a full-on celebration. We’re all about natural wines, seasonal small plates, charcuterie, and great cheese — the good stuff, basically. If you’re into creating unforgettable experiences and want to be part of an exciting new opening, we’d love to hear from you. Our perfect candidate would: - Lead with care and attention to detail. - Oversee daily operations, inventory, and scheduling. - Handle staff training & supplier relations. - Possess great expertise in wine. - Running shifts sometimes solo or as a team up to 4. - Stay ahead of industry trends. There is room to grow into a manager position quickly for the right person.

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.

Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: - Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team. - Take accountability for aspects of the business with personal KPIs and delegated tasks. - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £33,500 basic salary plus circa £5,000 of service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company

Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Inspect food quality regularly to ensure all dishes meet the restaurant’s standards of excellence before being served. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

We are seeking a highly skilled and motivated Construction Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will possess strong leadership abilities, have experience managing projects and to be excellent time management skills. This role is crucial in ensuring that projects are completed on time, within budget, and to the highest quality standards. Resposibilities: - Working with architects, engineers, and surveyors to create and implement construction plans and schedules - Monitoring the budget to ensure projects are completed within budget - Hiring construction workers and assigning tasks to contractors and subcontractors - Ensuring that staff are working safely and productively - Liaising with clients and construction professionals to arrange schedules and direct activities - Providing progress reports to clients - Tracking activities from the beginning to the end of the project - Resolve any issues or conflicts that arise during the construction process - Negotiating with vendors, suppliers, and subcontractors Qualifications: · Proven experience as a construction project manager or similar role · Strong knowledge of construction processes, materials, and techniques · Excellent communication and interpersonal skills · Ability to effectively manage multiple projects simultaneously · Strong problem-solving and decision-making abilities · Time management skills to meet project deadlines We look forward to receiving applications from candidates who are eager to contribute their expertise in managing successful construction projects.

Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.

Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP

Oversee daily restaurant floor operations, ensuring seamless service and exceptional customer satisfaction. Manage and coordinate reservations, optimizing table arrangements to enhance efficiency and maximize turnover. Lead and supervise the front-of-house team, delegating tasks and fostering teamwork for smooth operations. Conduct daily briefings to communicate responsibilities, key updates, and shift-specific tasks to the staff. Regularly inspect food quality to ensure all dishes align with the restaurant’s high standards before serving. Monitor stock levels and collaborate with the Manager and suppliers to maintain a steady supply of beverages. Uphold strict hygiene, cleanliness, and organizational standards across the restaurant. Carry out regular checks to ensure compliance with health, safety, and regulatory guidelines.

Develop and oversee the drinks menu, including bubble tea, coffee frappes, and other beverages, ensuring they meet high-quality standards. Regularly assess the variety and taste of drinks to maintain consistency and excellence. Interact with customers to discuss and fulfill their needs, especially for special occasions and customized drink options. Work with suppliers to source high-quality ingredients, manage stock levels, and ensure timely deliveries. Ensure that all health, safety, and hygiene regulations are met, keeping the kitchen and preparation areas clean at all times. Supervise, train, and collaborate with team members and coordinate with the other manager for shift management and smooth coordination between shifts to ensure efficient service and teamwork in drink preparation. Strive to exceed customer expectations by maintaining high standards in drinks and service. Monitor budgets, control costs, manage staffing needs, and ensure that business goals (both short-term and long-term) are met. Work closely with the other manager to divide tasks efficiently, delegate responsibilities, and ensure a smooth workflow.

Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.

Position: Shop Manager Location: 60 Springett Avenue Type: Full-time Key Responsibilities: - Oversee daily operations of the shop, ensuring smooth and efficient processes. - Manage staff schedules, training, and performance to maintain high customer service standards. - Monitor inventory levels, order stock, and maintain relationships with suppliers. - Ensure visual merchandising aligns with company standards and enhances customer experience. - Handle customer complaints, queries, and feedback professionally. - Track and analyze sales performance, identifying areas for improvement. - Implement promotional activities and marketing initiatives to boost sales. - Ensure the shop complies with health and safety regulations. - Manage cash handling, sales reconciliation, and financial reporting. Requirements: - Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - Knowledge of inventory management and POS systems. - Ability to work under pressure and multitask. - Customer-focused with a problem-solving attitude. MUST REQUIREMENTS - Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse - MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR** - Be able to speak Hindi Language for day to day activities with directors of business

The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.

Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets restaurant goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations. Control budgets, ensure sales targets are met, and optimize profitability. Develop promotional strategies to attract new customers and build loyalty.

We are looking for a talented AGM to manage all aspects of the restaurant front of house alongside the GM. You will be responsible for directing and leading the restaurant team efficiently and creating an inspiring atmosphere in which to work. SPRING is an iconic, independent London restaurant with sustainability, quality of produce and elegant cooking and service at its core. The light filled restaurant in Somerset house is impressive and refined; an atrium private room holds functions for up to 36. The menu changes with the seasons focusing on produce supplied by the two organic, biodynamic farms we work with. Our early evening ‘scratch’ menu offers a delicious meal, using ingredients often overlooked, for a fair price. Cocktails utilise homemade liqueurs, and wines are from small producers, natural, organic and biodynamic. We are looking for an AGM who can bring their interests and creativity into the workplace to deliver exceptional customer service. Very positive work environment and hours, with excellent benefits and development including: - Flexible weekly rota (with Sundays and Mondays off most weeks) - Delicious staff meals on duty - Uniform provided - Paid training and opportunities for development (including supplier visits) - 28 days of holiday (full-time role) - £100 Birthday gift voucher - Fully equipped staff changing facilities with showers - Individual lockers - Staff discount scheme for the restaurant and Somerset House - Perkbox Benefits: Access exclusive discounts, wellness resources, and lifestyle perks - Employee Assistance Programme and Medicash Healthcare Plan after passing probation - £500 "Refer a Friend" bonus Please submit your cv - we look forward to hearing from you.

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.

Oversee the day-to-day operations to ensure smooth and efficient service. Ensure food preparation and presentation meet the brand’s quality expectations. Work with suppliers to source high-quality ingredients and supplies. Ensure compliance with Kaspas Desserts brand guidelines and health & safety regulations. Schedule and manage shifts for optimal coverage and efficiency. Manage store budgets, including labor costs, inventory, and operational expenses.

About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.

Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

Job Title: Operational Manager Location: Bridgwater Job Type: Full-time, Permanent Salary: £37,000.00 - £40,500.00 per year Additional Pay: Performance Bonus, Tips About Us Kaspa’s Dessert is a leading dessert restaurant dedicated to providing high-quality sweet treats and excellent customer service. We are seeking a dedicated and experienced Operational Manager to oversee our restaurant's daily operations and drive business success. Job Overview As the Operational Manager, you will be responsible for the overall management of the restaurant, ensuring smooth daily operations, staff efficiency, and exceptional customer service. Your role will involve overseeing financial performance, maintaining operational standards, and implementing strategies to enhance productivity and sales. Key Responsibilities ⦁ Oversee daily operations, ensuring all departments function efficiently. ⦁ Recruit, train, and manage staff, creating a positive and productive work environment. ⦁ Organise staff shifts and scheduling to optimise productivity. ⦁ Lead by example to provide outstanding customer service and ensure customer satisfaction. ⦁ Attend and actively contribute to weekly management meetings. ⦁ Work closely with food and drink suppliers to ensure stock availability and cost control. ⦁ Ensure strict adherence to food safety and sanitary regulations. ⦁ Maintain financial oversight, including revenue tracking, cost control, and budget management. ⦁ Monitor and audit inventory levels, ordering stock as necessary to meet demand. ⦁ Address and resolve operational challenges, ensuring high service standards. ⦁ Plan and develop new menu items in collaboration with management. ⦁ Implement effective sales and marketing strategies to increase revenue. ⦁ Handle cash management and ensure company policies regarding cash, equipment, and property are followed. ⦁ Oversee facility maintenance and report any issues promptly. ⦁ Maintain a safe and compliant working environment for all employees. Requirements Experience ⦁ Minimum 2 years of experience in restaurant management (preferred). ⦁ Minimum 2 years of experience in bar management (preferred). Skills & Qualifications ⦁ Strong leadership and management skills. ⦁ Excellent communication and customer service abilities. ⦁ Ability to multitask and handle a fast-paced restaurant environment. ⦁ Financial acumen, including budgeting and sales forecasting. ⦁ Knowledge of food safety and sanitation regulations. ⦁ Problem-solving and decision-making skills. ⦁ Certifications & Licences: ⦁ Driving Licence (preferred). Benefits ⦁ Performance-based bonus ⦁ Tips ⦁ Company events ⦁ Company pension ⦁ Discounted or free food ⦁ Employee discount ⦁ UK visa sponsorship (if required) Work Schedule ⦁ Monday to Friday ⦁ Weekend (If needed) ⦁ Overtime availability ⦁ Weekend availability required Location Requirement Candidates must be able to reliably commute or plan to relocate before starting work in Bridgwater. If you are a motivated and experienced restaurant manager looking to take on a dynamic leadership role, we would love to hear from you. Apply today and become part of the Kaspa’s Dessert team! Work Location: In-person

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

Floor Manager job description: Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Maintain office policies and procedures to ensure smooth and effective workflow. Coordinate trade events and ensure all office management functions are running smoothly.Customer Service & Communication: Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Work closely with trade and corporate clients to facilitate seamless transactions.Product Listings & E-commerce Management Manage product listings across various online platforms Ensure accurate and optimized product descriptions, images, and inventory updates. Work with internal teams to enhance the visibility and performance of online product listings.

🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are seeking 300+ Energy advisors to join this amazing campaign. Competitive Pay Base Salary + Uncapped Commissions Weekly Pay Earnings potential of £1000+ per week 18+ Working in venues based within different locations around London. Several promotional opportunities available - Team leading & Team managing roles available Bubbly , enthusiastic & encouraging team Working for one of the countries BIG 6 energy suppliers. If you see yourself as a results driven and enthusiastic individual with or without sales experience then this role is for you!

10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Second Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £32,000 - £37,000 +Tronc annually starting at £7k with the possibility for more, plus bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Breakfast Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Oversee the receipt, storage, and distribution of products, ensuring efficient processes that support timely order fulfillment. Assign tasks, monitor performance, and lead warehouse staff to maintain high productivity and operational efficiency. Conduct regular inventory checks and audits to ensure stock accuracy, preventing shortages and minimizing discrepancies. Implement best practices for stock handling to optimize resource use, reduce waste, and maintain product quality. Work closely with suppliers, transport teams, and customers to ensure smooth and timely deliveries. Maintain strict health and safety compliance, creating a safe and organized working environment. Ensure warehouse operations contribute to customer satisfaction by maintaining accurate stock levels, efficient dispatch, and adherence to return policies.

You are in command! A leader with strong organisational skills who can prioritise, delegate and maintain staff focus, ef9iciency and productivity in fast-paced operations. Drive and maintain speci9ied operational, hygiene standards whilst complying with all legal requirements. Achieving budget targets for food cost and labour cost whilst always delivering high food quality. Responsibilities Meet the speci9ied food quality and speed of service standards as measured by established performance ratings such as customer feedback. Improve food quality and service delivery based on business and business reporting. Consider and positively impact the health and wellbeing of colleagues and team members. Proactively inform the Head of Operations of under performers and high achievers within the kitchen team. Ensure that the kitchen team meet company standards of food quality and spec adherence. Recognise future leaders of the business and to in their development. Maximise team performance through managing, engaging and coaching team members and to be responsible for this in the absence of the Head Chef. Be accountable for decision-making in the kitchen during shift and when mot through delegation and strong leadership. To strive for positive resolutions of issues arising in the restaurant and ensure the relevant people are kept informed. Keep colleagues and team members well informed of relevant updates from your Operations Manager and Head Of9ice. Minimise any misunderstandings by ensuring that all messages are communicated clearly and are understood by guests and colleagues. Ensure the delivery of budgeted GP whilst meeting company standards of food quality when managing the shift. Keep kitchen costs within budget (i.e. labour costs, energy costs and disposables costs). Prevent theft through being diligent and by applying company security standards and measures. Responsible for completing daily due diligence records when on shift. Continuously improve the kitchen’s operating standards. Order stock when required in line with set par levels. Actively communicate any issues arising with suppliers to the Head of Operations Ensure that any damaged, dangerous, or faulty equipment and 9ittings are communicated to the Manager on Duty (Mikkeller) Ensure that the kitchen is fully prepared, maintained and closed down in line with company standards. Ensure that food is prepared following all operational, hygiene and health & safety standards requirements. Ensure kitchen stock de9icit is at a minimum by being responsible for the security of food stock whilst on duty, recording wastage, regular stock rotation and putting away deliveries once checked off. Ensure that kitchen equipment is used and maintained in line with operating standards.

Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Store Manager at our Tooting Broadway site. This is a fantastic opportunity to lead a passionate team, drive daily operations, and uphold the high standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our site in Tooting Broadway. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Maître D’ at Roe, you will be the face of our restaurant, ensuring a seamless and exceptional guest experience from arrival to departure. You will manage reservations, and uphold the highest service standards. With a warm and professional presence, you will create a welcoming atmosphere while overseeing guest flow, optimizing table management, and handling VIP clientele with discretion. Key Responsibilities: - Oversee reception operations to ensure a flawless guest experience. - Lead, train, and mentor the front-of-house team, maintaining world-class service standards. - Manage reservations, seating arrangements, and guest flow efficiently. - Provide personalized service to VIP guests and high-profile clientele. - Address and resolve guest concerns swiftly and professionally. - Collaborate with the Reception Manager and front-of-house teams to refine operations. - Maintain an organized, welcoming, and professional reception area. About You: - Proven experience as a Maître D’, Assistant Reception Manager, or Senior Receptionist in a high-end, fast-paced hospitality setting. - Strong leadership skills with a passion for delivering outstanding guest experiences. - Exceptional organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive and solution-driven mindset with a keen eye for detail. - Ability to remain composed under pressure while leading a team. - Proficiency in using the Seven Rooms booking system (preferred). ** ** The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Skills require good leadership and team management skills, able to effectively organize, motivate, and guide employees, and lead the team to achieve work goals. Having excellent communication and interpersonal skills, able to communicate and cooperate well with employees, customers, suppliers, and other parties, and handle various interpersonal relationships and problems. Strong sense of responsibility and dedication, able to withstand work pressure. Have good professional ethics and conduct, be honest and trustworthy, and keep business secrets confidential.