Ms jobs in United Kingdom

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

Hours (Week): 40.00 hrs Education Qualification: Any PG Degree Experience: 1-3 Years Responsibilities  Conduct market research to identify selling possibilities and evaluate customer needs  Actively seek out new sales opportunities through cold calling, networking and social media  Set up meetings with potential clients and listen to their wishes and concerns  Prepare and deliver appropriate presentations on products and services  Create frequent reviews and reports with sales and financial data  Ensure the availability of stock for sales and demonstrations  Participate on behalf of the company in exhibitions or conferences  Negotiate/close deals and handle complaints or objections  Collaborate with team members to achieve better results  Gather feedback from customers or prospects and share with internal teams Requirements and skills  Proven experience as a Sales Executive or relevant role  Proficiency in English  Excellent knowledge of MS Office  Hands-on experience with CRM software is a plus  Thorough understanding of marketing and negotiating techniques  Fast learner and passion for sales  Self-motivated with a results-driven approach

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. **Position for 48 hours a week, including ** Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Caffe Concerto is a dynamic and growing company , committed to excellence in everything we do. We are seeking a Junior Accountant to join our finance team and contribute to the accurate and efficient management of financial records. Key Responsibilities: - Day-to-day recording of bank transactions. - Reconciling sales and bank transactions. - Reconciling debtors and creditors. - Assisting the Financial Controller in preparing financial reports. - Managing monthly accounts and VAT returns. - Using Sage and AAT for accounting tasks. - Handling accounts, payroll, and ensuring proficiency in MS Office, especially Ms. Excel and Ms. Word. Qualification & Skills: - Part-qualified in ACCA or CIMA or Fully qualified AAT. - A minimum of 1 year of relevant experience in accounting. - Proficiency in Sage 50 Accounts and Sage 50 Payroll. - Strong knowledge of MS Office (particularly Excel and Word). - Excellent attention to detail and strong numerical skills. - Good communication skills and ability to work independently and as part of a team. Work Schedule: Full-time role, working five days a week (Tuesday to Saturday). Benefits: - Competitive salary between £32,000 and £35,000. - Opportunities for professional development and career progression. - Friendly and collaborative working environment. - Pension scheme.

Position Overview: As a Senior Project Manager, you will oversee the end-to-end delivery of high-profile hotel fit-out projects. You’ll be responsible for ensuring all projects are delivered on time, within scope, and budget, while maintaining the highest standards of quality. This is a hands-on role that requires a results-driven leader with strong organisational and communication skills. Key Responsibilities: Lead and manage hotel fit-out projects from inception to completion. Develop, manage, and adjust project programmes to ensure timely delivery. Work closely with architects, interior designers, and contractors to achieve project goals. Oversee budget management, cost control, and resource allocation. Ensure all works are carried out in compliance with health, safety, and building regulations. Handle multiple projects simultaneously, often working to strict deadlines. Regularly communicate project status, risks, and opportunities to stakeholders. Coordinate with procurement teams to ensure timely delivery of materials and equipment. Manage and resolve project-related issues promptly to avoid delays. Oversee quality control throughout the project life cycle, ensuring client satisfaction. Requirements: Minimum of 10 years’ experience in project management, specifically in hotel fit-out or high-end interior fit-outs. Proven ability to manage projects within tight deadlines and high-pressure environments. Expertise in developing and maintaining detailed project programmes and schedules. Strong knowledge of the construction and fit-out process, especially for the hospitality sector. Excellent leadership, problem-solving, and decision-making skills. Strong communication and interpersonal skills, able to build rapport with clients and project teams. Familiarity with relevant project management tools/software (e.g., MS Project, Primavera, etc.). PMP, Prince2, or similar certification is a plus. Strong understanding of building codes, safety regulations, and industry best practices. Benefits: Competitive salary and performance bonuses. Opportunities for professional development and career growth. Working on high-profile, luxury hotel projects. Collaborative and innovative work environment. How to Apply: If you are a motivated Project Manager with a passion for delivering exceptional hotel fit-outs, we’d love to hear from you.

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Are you a friendly and organized individual with a passion for helping others? We're seeking a dynamic Dental Receptionist to join our team and provide exceptional customer service to our patients. Responsibilities: Greet patients with a warm and welcoming demeanor Schedule appointments and manage the office calendar efficiently Answer phone calls and address patient inquiries promptly and professionally Verify insurance coverage and process payments accurately Maintain patient records and ensure confidentiality Assist with administrative tasks as needed to support the dental office staff Requirements: Previous experience in a dental office or customer service role preferred Excellent communication and interpersonal skills Strong organizational abilities and attention to detail Proficiency in dental software and MS Office applications Ability to multitask and thrive in a fast-paced environment Commitment to providing outstanding patient care Join our team and make a difference in the lives of our patients every day! Apply now with your resume.

The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.

A Project Manager job is available in Whitstable, Kent apply via Senex Recruitment. You will be working at a successful Engineering and Manufacturing company based in Whitstable, Kent. Paying an excellent salary plus benefits this is a role where you will be a key part of delivering New Product introduction (NPI) and New Product Development (NPD) projects With significant investment for projects scheduled in manufacturing and engineering you will be taking a hands-on project management role. Your duties in this Project Manager Job will include Attend and organize Review Meetings, Project Review Meetings, and Project Team Meetings to ensure the successful delivery of engineering and manufacturing projects. Deliver projects on time and within budget. Establish key stage project life cycles and ensure all teams meet key targets internally and externally. Liaise with all business areas to understand and meet project, engineering, and manufacturing criteria. Manage multiple technically driven projects of varying sizes, timescales, and complexities. Handle project documentation using MS Project and support the Project Management team. Background profile required for this Project Manager job You need a background in managing projects, ideally in a manufacturing, engineering, or related technical environment. Strong communication skills and a highly organized approach are essential. Knowledge of design, new product development, or other manufacturing areas such as manufacturing engineering, production engineering, or the delivery of equipment and process improvements is beneficial. A Project Management qualification such as Prince 2 or APM is advantageous, but candidates studying towards or planning to study for such a qualification are also welcome. Relevant project management experience without formal qualifications is also acceptable. Exhibit a firm and decisive manner to instill confidence in all business partners. This progressive role will reward your enthusiasm and commitment to a career in Project Management. Applicants with an engineering or technical background looking to move into a more project-focused role will also be considered. For instance, Design Engineers, Production Engineers, or Manufacturing Engineers looking to transition into Project Management are encouraged to apply. Apply For This Project Manager Job Today Ready to take on this exciting role as Project Manager? Paying a salary of up to £40K plus benefits including Pension, 25 days holiday, on site facilities and parking. Apply immediately! To learn more about this opportunity or back up your application with a personal introduction, feel free to contact Kevin McHugh at Senex Recruitment.

Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Are you a finance expert with a knack for number crunching and a zest for the bustling catering industry? We have the perfect next step in your career! We're looking for a proactive Finance Business Partner to join our dynamic team at the London Heathrow airline catering division. This role is not just a job, but a golden ticket to be at the heart of steering our financial strategy, directly influencing the growth and success of our business unit's budget. Your role will be pivotal in ushering in new systems and controls that not only streamline our operations but also significantly enhance efficiency and trim down costs, all while standing firm on our commitment to delivering high-quality production and service. What you can expect: Collaborate with multiple stakeholders to create and implement strategic financial plans that align with organizational goals. Serve as a commercial contact and strategic partner, providing financial expertise and collaborating with operations to optimize catering production, logistics, and supply chain efficiency. Drive efficiency and utilize financial analysis to identify opportunities for revenue enhancement and cost optimization while focusing on cost reduction and stabilizing operations without compromising on quality. Oversee the preparation of accurate and timely financial reporting while implementing and maintaining robust financial controls to safeguard company assets. Lead process improvement and collaborate with IT to lead initiatives for streamlining financial processes and enhancing efficiency across the organization. Be a champion of culture and work in tandem with production and service departments to ensure excellence and customer satisfaction are at the forefront. Ensure compliance with applicable financial regulations and standards and identify and manage financial risks by implementing strategies to mitigate potential issues. Qualifications Possesses a bachelor’s degree in finance, accounting, business administration, or a related field. A master’s in business administration (MBA) or qualifications such as CFA or CIMA would be highly desirable. Has experience in finance roles and production environments with a proven record and strong analytical skills paired with a high affinity for numbers. Has prior experience in the catering, hospitality, or food and beverage industry with an understanding of the specific financial and operational dynamics of the sector. Who can bring exceptional IT skills, particularly in MS Excel and MS PowerPoint; knowledge of database management, ERP systems, Microsoft Navision, Oracle Essbase, and Power BI would be a plus. Is Fluent in English, exhibiting strong communication skills and assertiveness. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Jamavar, an exquisite fine-dining destination based in the heart of Mayfair, is looking for an experienced Reservationist to join our dynamic team. We pride ourselves on offering our guests an unforgettable dining experience, blending the rich flavours of India with world-class service. If you're an organised, people-person with a passion for hospitality, we want to hear from you! Key Responsibilities - Handle Enquiries: Be the go-to person for all reservation-related queries. - Maximise Revenue: Convert enquiries, recognise business prospects, and upsell services whenever possible. - Cross-department Collaboration: Work closely with all departments to ensure top-notch service. - Maintain Standards: Ensure all paperwork is accurate and complete, including catering requirements, booking supplements, and payment details. - Knowledgeable Service: Know our food and drink menus inside out to respond effectively to customer enquiries. - Admin Duties: Handle general administration tasks. - Health and Safety: Follow procedures and report any hazardous situations or accidents to management. - Team Collaboration: Prepare function sheets and work as part of a cohesive team. Qualifications - Fluent in English - Knowledge of SevenRoom and OpenTable systems - IT literacy, with experience in packages such as Excel, MS Word, etc. - Exceptional time management and organisational skills - Excellent telephone and communication skills - Friendly yet professional work ethic What We Offer - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts at some of the most prestigious restaurants in Mayfair Ready to bring your sparkle? We can’t wait to hear from you!

As we continue to grow, we are looking for a driven and results-oriented International Logistics Sales Manager to join our dynamic team. This is a key role responsible for driving sales, expanding our global client base, and delivering tailored logistics solutions that meet our customers’ diverse needs. Key Responsibilities: Identify, pursue, and secure new business opportunities within the international logistics and transportation market, particularly focusing on the UK-China trade lane. Develop and manage a portfolio of clients in various industries, focusing on long-term partnerships and business growth. Understand clients' logistical challenges and provide customized freight solutions, including dry van, flatbed, refrigerated, intermodal, and warehousing services. Collaborate with internal teams, including operations and customer service, to ensure smooth execution of logistics solutions and high customer satisfaction. Negotiate rates and contracts with clients and carriers to maximize profitability. Stay current with market trends, competitive landscape, and international regulations, especially in the UK-China logistics market, to provide strategic guidance and recommendations to clients. Attend industry events, conferences, and networking opportunities to build relationships and promote KKS services. Key Qualifications: Proven experience in sales, business development, or account management within the international logistics or freight brokerage industry. Familiarity with the international logistics market between the UK and China is essential. Strong understanding of freight brokerage, including knowledge of dry van, flatbed, refrigerated, intermodal, and warehousing solutions. Excellent negotiation and communication skills, with the ability to build strong relationships with clients and carriers. Fluency in both English and Mandarin is required, enabling effective communication with clients and partners across both markets. Results-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Familiarity with global logistics regulations and best practices, particularly between the UK and China. Proficiency in MS Office Suite and CRM systems.

We are now looking for an experienced and confident Administrator on a part time, permanent basis. The role is to help streamline the nursery administration processes, ensuring that highest level service is provided to the customer, whilst supporting the business to provide a happy safe, secure and stimulating environment in which the physical, emotional, intellectual, social and psychological development of the children is taken in to full account. Roles/Responsibilities include: General Administrative Duties: Maintaining family and account records on the nursery computer program. Dealing with any parents account queries swiftly & efficiently. Maintaining accurate and confidential staff, children’s, and parent’s records. Managing supplies and ordering Enquiries: Booking prospective parents into show rounds Liaising with head office regarding enrolment week and open days Obtaining feedback on those who have attended the nursery Working closely with Head Office to manage and maintain a waiting list (if required) Financial Support Submitting funding for the site when required Invoicing monthly via Connect & the monthly collection of direct debits, childcare vouchers, tax free childcare. Ensuring accounts are up to date and accurate, including direct debt management To work alongside the Pre-School manager to Ensure the Early Years, 2,3 & 4-year-old funding is claimed correctly, and head count forms completed by parents on a termly basis and submitted to the council within the omitted time scales. Monitor & track Funding payments and highlight any anomalies immediately to the management team. Post payments to the children’s accounts to ensure accuracy of accounts. Monthly review with manager regarding debt, payments and collections. Managing and preparing receipts/invoices for site credit card (monthly) Run and pay site invoices monthly, via zero Recruitment & Personnel Maintaining accurate staff employment records, including the collection of references and DBS. Support the managers maintain weekly personnel and payroll records The ideal candidate will have experience in a similar role, with exceptional administration, financial administration, and customer service skills. You will be a quick and efficient worker, and be fully conversant with MS Office packages and programmes (good Excel skills are a must), and have previously worked with various Software Packages. Experience with Connect, Xero and/or ADP systems would be an advantage. Little Cakes Montessori School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Job Types: Part-time, Permanent Pay: £13.00 per hour Expected hours: 21-25 per week Schedule: Monday Thursday, Friday Work Location: In person

Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570