Trabajos emergency management en BristolCrear alertas

Bristol Vehicle Base, BS11 8HT Permanent roles offering job stability & security. Working as a Prisoner Escort Custody Driver (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role—it’s an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. In addition to a rewarding career, we also offer: • Salary of £26,745 (40hrs pw). Training salary is £23,402 (35hrs pw)., • Annual salary increments: Year 2 - £27,411, Year 3 - £27,927, Year 4 - £28,446, • Additional driving allowance earnings for Category B1/C1 License holders:, • B1 = £600 per year, • C1 = £2,400 per year. (C1 License holders must drive 6 cell vehicles – subject to further terms)., • A potential first-year income between £32,345 & £34,145 (depending upon license type and overtime based on a current average of 8 hrs overtime pw)., • Pension (matched up to 6%), life insurance, 20 days annual leave (rising to 25 after 7 years) plus Bank Holidays., • Discounts on Merlin Attractions, mobile phones, cinema, leisure, retail, and hospitality. We are operational 24/6, and you’ll be expected to cover various early and late shifts, with a minimum of 40 hours per week. Flexibility is absolutely essential, as the nature of the role involves a wide range of different working arrangements and additional hours. There will be days when your finishing time is unpredictable, and you may need to work beyond your scheduled hours to meet the demands of the job. We operate on a rota basis, which is provided 12 weeks in advance, allowing you to plan ahead. This system ensures that, despite the long and often unpredictable hours, you will have the flexibility to enjoy meaningful time off to do the things you love. About the Role: As a PCO at our base, you’ll work as part of a crew to provide safe and secure court transportation and custody services. You’ll collect adult male and female detainees between prisons, police stations and courts, always ensuring their well-being. Depending upon operational requirements, you may be required to remain at court, where you’ll be responsible for the care of the detainee until they return to custody or are released. Duties include accompanying defendants in courtrooms and cells, searching property and people, ensuring food and drink are available, and completing paperwork and data entry. Key Responsibilities: • Start the day early, attend briefings to receive assignments, including details on prisoners, pick-up and drop-off locations, and specific risks., • Check handheld devices for schedules and prisoner information. Complete vehicle checks., • Collect prisoners from various locations, verify paperwork and property, search prisoners, and load them onto the vehicle., • Monitor prisoners' welfare during transport, conduct cell checks, and provide water if needed. Arrange comfort stops for long journeys., • Transport prisoners to courts and handle inter-prison transfers for reasons such as bed space management or educational needs., • Return to the vehicle base, perform end-of-use checks, report defects, and hand in documentation., • Work beyond contracted hours due to job demands, sometimes exceeding 50 hours a week., • Stay with prisoners admitted to hospitals and handle emergency transfers during incidents like prison riots. What you need to do the job! Our current PCOs come to us with diverse work and life experiences. What you’ve done before doesn’t matter; what matters is your commitment to making a difference in the lives of others. The rest you will learn during your 5 1/2-week training course and through our experienced colleagues. You’ll need to hold a current driver's licence, B1 or C1 Licence (valid CPC card desirable). Our roles would suit those who have a particular interest in criminology or psychology. Required skills and abilities: • Ability to understand and respond to the emotional needs of detainees., • Capability to handle stressful and emotionally demanding situations with a calm and composed demeanour., • Ability to think on your feet and make quick, effective decisions in challenging situations., • Strong ability to work collaboratively with colleagues to ensure the safety and well-being of detainees., • Meticulous in following protocols, conducting searches, and completing paperwork accurately., • Adequate physical fitness to perform duties that may involve restraining detainees and handling long hours., • Skilled in de-escalating conflicts and managing challenging behaviour effectively., • High ethical standards and a commitment to always maintaining confidentiality and professionalism., • Sensitivity to the diverse backgrounds and needs of detainees, ensuring respectful and fair treatment. Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: • Have at least two years remaining on your current visa, • Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the ___. #PECS About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

Basic Purpose of the Role: The Consultant Physician is responsible for leading and supervising the delivery of high quality evidence-based care; effectively and efficiently diagnosing, managing and treating all patients placed under the post holder’s care. The Consultant Physician is expected to be an example of clinical excellence within his or her specialty and to provide leadership and training for junior medical staff. Managerial Task: • Supports, implements, and follows all hospital, departmental and divisional initiatives, policies and procedures, • Helps lead and implement the organization’s performance management system, including peer review and the productivity and utilization review processes, • Participates in the organization’s performance management system, including peer review and the productivity and utilization review processes, • Assists with scheduling and supports the Division Chief in ensuring that adequate medical coverage is provided within the Division at all times, • Attends Divisional meetings as required, • Assists the Division Chief in the recruitment of new medical staff when appropriate, • Diagnoses and treats patients according to established standards of best practice for the post holder’s specialty. The Consultant Physician’s clinical duties include but are not limited to the following:, • Oversees the clinical activities of the junior medical staff and is assumes responsibility for the care they provide, • Complies with all established hospital polices regarding admissions, consultations, daily patient care, surgical procedures, discharge protocols, outpatient and follow up practices, • Practices appropriate utilization of the organization’s resources, • Leads ward round; reassesses both inpatients and outpatients on a regular basis, in line with established best practice, • Accurately documents all relevant clinical information in a clear and timely fashion in accordance with established procedures, • Regularly reviews results of all investigations and modifies treatment as required, • Liaises with other medical specialties and support services for additional input as required, • Actively participates in multi-disciplinary meetings to help plan effective, safe and holistic care for individual patients, • Ensures preparation of patients for all procedures including obtaining informed consent, • Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies. Qualification from Tier 1 b. Qualification from Tier 2 c. Current national license or equivalent d. Certified proof of yearly CME Additional Qualifications: • Medical Degree (MBBS or equivalent) and specialization in Paediatric Anesthesia, • American Board, CCT UK, Australian Board, any Western Board, Fellowship or additional certification in Paediatrics Anesthesia, • Minimum of 5 years of post-specialization experience in Paediatrics Paediatric Anesthesia and Cardiac experience, • Valid DOH (Department of Health - Abu Dhabi) License or eligibility., • Experience working within JCI-accredited hospitals or fertility clinics is preferred.

Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Quality Assurance ESG Analyst to join our successful ESG team. This is a Home Based role with some occasional travel to the office required. Role and Responsibilities You will be responsible for conducting Quality Assurance (QA) of clients’ ESG deliverables to include Environmental Social and Governance (ESG) assessments and reports; Streamlined Environmental and Carbon Reporting (SECR); Climate Scenarios; Scope 1, 2 and 3 calculations and reports; and Net Zero Strategies. Also, you will conduct ISO 9001 internal audits and external assurance services for clients, for example, verification of GHG emissions to meet ISO 14064 and comply with the Corporate Sustainability Reporting Directive (CSRD). In addition, you will be involved in developing and updating Quality Assurance procedures for a range of ESG services, to meet the latest regulations, guidance and best practice standards. The successful candidate's responsibilities will include but not be limited to: • Responsible for QA checks and audit trails for client deliverables, to ensure there are no omissions or misstatements. For example, Scope 1, 2 and 3 calculations and reports; climate scenario analysis; and ESG assessments., • Conduct external assurance services for clients. For example, verification of GHG emissions to meet ISO 14064 and CSRD., • Strong project planning, prioritisation and communication skills, to consult with colleagues to meet client deadlines., • Project manage QA services, to help manage your individual and team’s workload., • Provide training to staff members as part of continuous improvement measures., • Develop and update ESG procedures, in line with regulations, guidance and best practice standards. For example, SECR and CSRD disclosures., • Identify opportunities and make recommendations for improving ESG workstreams., • Review and keep up to date with new policies and legislation, associated with ESG services., • Read and comply with the company’s Health and Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties Experience and Qualifications Essential: • Degree in STEM / Humanities discipline or equivalent professional experience., • A minimum of one year of ESG experience., • An awareness and understanding of the Greenhouse Gas Protocol., • An ability to QA clients’ ESG deliverables., • Advanced user of the Microsoft Office Suite., • Strong report writing capabilities, to write QA processes., • An ability to project manage multiple projects. Desirable: • 2+ years of experience in consultancy or analytical roles, focusing on carbon or broader environmental management., • Knowledge of energy efficiency, renewable energy technology and climate models., • Experience in conducting audits, for example, ISO 9001 or ISO 14001., • Experience in conducting assurance services for clients, for example, ISO 14064 or CSRD., • Experience with conducting carbon footprint calculations (Scopes 1, 2 and 3)., • Experience in providing training to staff members., • Experience in writing Standard Operating Procedures (SOP). What we offer • Training and development opportunities, • Company pension, • Life insurance, • 4pm finish on Friday, • Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Better places, thriving communities. Job Overview Responsible for performing a variety of tasks and skills to ensure the correct functioning and safety of the building M&E plant and equipment. You may also be required to carry out minor repairs and improvements to the building fabric, such as painting, plastering, carpentry, etc. Main Duties Inspect, maintain, and repair mechanical and electrical systems Respond to requests and reports of faults or breakdowns from facilities staff and clients in a timely and professional manner Install new equipment and appliances, and assist in the setup of other systems Conduct regular checks and tests of safety equipment, such as fire extinguishers, carbon monoxide detectors, emergency lighting, etc., and ensure compliance with health and safety standards and regulations Keep accurate records of maintenance activities, inventory, and spare parts, and report any issues or recommendations to the Shift Lead Engineer Follow a maintenance schedule and prioritise tasks according to urgency and importance Use and maintain tools and equipment required for the role, and ensure they are in good working order and stored securely Work collaboratively with other maintenance engineers, facilities staff and external specialists, providing guidance and support when needed Keep up to date with the latest developments and best practices in the field of maintenance, and attend training courses as required What we are looking for Experience & Qualifications A combination of or all of the following: NVQ Level 3 Diploma in Plumbing and Heating (600/1122/1) City & Guilds NVQ Level 2 Heating and Ventilating Installation (Industrical and Commercial) City & Guilds NVQ Level 3 Heating and Ventilation (Domestic Installation) (100/3376/2) City and Guilds NVQ Level 3 Heating and Ventilation (Industrial and Commercial Installation) (100/3376/2) City and Guilds Level 3 Heating and Ventilation Installation City and Guilds Level 3 Heating and Ventilation City and Guilds NVQ Level 3 in Mechanical Engineering Services (Plumbing) (Q1027228) Minimum 5 Years Experience in similar locations and appliances Working knowledge of tools, common appliances, and devices, and ability to use them safely and effectively Valid driver's license and clean driving record Interacting & Communicating · Excellent interpersonal skills · Knowledge of commercial requirements of contract · Knowledge of all requirements for administration of service excellent · Good verbal and written communication skills Analysing & Reporting · Manual dexterity, problem-solving skills, and attention to detail · Ability to assess asset condition, report findings and solutions in a clear and concise way. · Provide guidance to trainee plumbing engineers to support their development and skilled plumbing engineers to support the decision making process. Adapting & Performing · Ability to work on own and as part of a wider team · A proactive approach, with a can-do attitude · Good physical condition and strength, and ability to work in different environments and heights Other · Flexibility and willingness to work overtime, on-call, or during weekends and holidays as needed Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. PCMG are the leading energy, telecoms and water cost recovery business in the UK and have obtained refunds and savings for their clients amounting to well over £450 million. We have been established since 1993 and are part of Inspired PLC. Our customer base covers a wide range of public and private sector organisations. You will be working on you own accounts to deliver value to clients, in addition to working collaboratively as part of a specialist team. You will need to have an inquiring mind, an attention to detail and a willingness to learn new things. You will report to the Head of Energy Analysis, retaining the responsibilities outlined below: Responsibilities • Investigating every aspect of Electricity and Gas supplier invoices to identify errors where money can be reclaimed, or areas of ongoing saving., • Project management of the entire customer journey from on-boarding to delivering the results of our service, • Report writing and presentations to our clients, • Negotiating claims with suppliers and other third parties, • Preparation of agreed figures ready for client invoicing, • Developing a working relationship with your customers. In some cases, client visits may be required, • Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Education Requirements: Essential: • A good working knowledge of Microsoft Office Applications (Excel is essential), • Report writing and presentation skills Desirable: • Energy Industry experience is an advantage, • Experience of electricity and gas cost analysis, • Large data manipulation and formatting skills, • Educated to a degree level What we offer: • Training and development opportunities, • Company pension, • Life insurance, • 4pm finish on Friday, • Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Account Executive – Cyber Services Location: Home-based Package: £60k–£80k base + uncapped bonus The Client Our client is one of the UK’s most exciting cyber professional services consultancies. With 50+ employees and growing fast, they specialise in protecting professional services firms and SMEs against cyber threats. Their services span Cyber Security, Security Training, Governance, Data Protection, GDPR, Information Security, Staff Competence, Operational Resilience, Risk Management, and Emergency Breach Response. They are already work with over 200 organisations and hold partnership accreditations with leading professional bodies such as The Law Society and the Institute of Chartered Accountants as well as other leading professional bodies. With strong channel and affinity relationships in place, they are now ready to accelerate growth through an even more proactive partner sales campaign. The Opportunity This is a brand-new role for an ambitious Account Executive to design, build and execute a business development strategy with a strong focus on new partner development. Reporting into the CCO, you will own the partner ecosystem – nurturing existing relationships and, more importantly, forging new ones to create and close new business opportunities. This is your chance to: Create and deliver a compelling GTM & channel programme. Build strong partnerships with MSPs, IT resellers, and affinity organisations. Scale recurring revenue through strategic channel collaboration. Be part of a high-growth cyber services business with real momentum. Work closely with a leadership team committed to growth and investment in sales. Key Responsibilities Own and expand the GTM and net-new channel sales programme. Identify, onboard, and develop new partners (MSPs, VARs, consultants). Strengthen relationships with existing partners. Support partners with training, enablement, and joint go-to-market plans. Deliver consistent revenue growth through channel sales & direct sales Work cross-functionally with marketing and sales leadership. The Ideal Candidate Experienced in channel sales within Cyber Security & IT services. Proven track record of building partner ecosystems and delivering revenue. Strong understanding of MSP and reseller models. Self-starter who thrives in a scale-up environment. Comfortable working from home but able to be present at HQ regularly. Driven, ambitious, and excited by the opportunity to grow with the business. Why Join this Cyber Services Scale-Up? Build the channel function in a high-growth cyber resilience business. Competitive base salary with uncapped bonus structure. Join a collaborative, ambitious team with a strong culture. Work with accredited, respected experts in the cyber security sector. Opportunity to make a direct impact on business growth.

One of the UK’s Leading perimeter and electronic security installation and maintenance contractors is looking to recruit an Electronic Security Systems Field Service Engineer to lead the delivery of a key maintenance contract in the South West region. This is an exciting opportunity for the right candidate to undertake a crucial role within our fast-growing & progressive business. This is a rewarding role suited to an energised and motivated individual with an excellent technical pedigree and exceptional customer service skills. The contract encompasses sites in Devon, Cornwall, Dorset and Somerset, with a minimal number of sites in South Wales. Our expectation is that the candidate will live on patch, with paid travel between sites as required, and overnight stays as necessary. • Service & Maintain Intruder, Access Control & CCTV systems, as well as PIDS & Audio Systems using industry-leading platforms (e.g: Gallagher, Axis)., • Provide remote and on-site technical support, troubleshooting, and diagnostics for installed systems., • Plan and execute remedial works required to ensure system functionality and minimise potential failures and unplanned downtime, • Collaborate with project managers, consultants, and clients to ensure efficient and effective operations, • Provide detailed reports regarding completed works to ensure the client is informed and aware of project progress, • Ensure compliance with relevant regulations, standards, and cybersecurity best practices., • Stay current with emerging technologies and industry trends in physical security and video surveillance., • Experience in Access Control and CCTV system engineering., • Certifications in relevant platforms (e.g: Gallagher) are highly desirable., • Strong understanding of IP networking, PoE, VLANs, and system integration., • Familiarity with structured cabling, power systems, and control panels., • Excellent communication, administrative, and interpersonal skills, and the ability to work independently., • Experience with biometric access systems, intercoms, and alarm integration., • Knowledge of cybersecurity principles related to physical security systems., • Experience working in regulated environments (e.g., utilities, airports, data centres, government facilities)., • CSCS / SSSTS, • Ful UK Driving Licence (Max 6 Points) Health & Safety and Environmental, • Ensure all works are carried out safely, in line with RAMS, briefings and permits, • Ensure employees work in a safe and tidy manner and wear personal protective equipment., • Good understanding of First Aid principles, and emergency processes., • Follow company and site accidents/incidents and near miss processes and comply with all environmental controls and management. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. At Littlewood Group we are a leading force in the UK's security, fencing, and barrier industry, recognised for designing, building, and installing some of the largest and most intricate projects across the country. From initial design and consultation to the final installation, we offer tailored services including planning, engineering, bespoke designs, and ongoing support. Our team works hand-in-hand with clients to ensure the highest standards of safety, reliability, and operational efficiency throughout the entire process. Whether in the field or behind the scenes, our team plays a key role in executing complex security projects that protect people and property. We pride ourselves on fostering a dynamic and collaborative work environment where professional development, teamwork, and job satisfaction are paramount. If you're looking for a rewarding career with real impact, Littlewood is the place for you.

Highways Maintenance Manager North Somerset £55,000 Overview: A senior leadership role overseeing the delivery of cyclical and reactive highways maintenance services, including winter operations, drainage, emergency response, and signage. The manager will lead operational teams and subcontractors, ensure compliance with health and safety standards, and drive service efficiency and financial performance. Key Responsibilities: Manage daily operations across highways maintenance services Lead winter and emergency response planning and delivery Ensure health & safety compliance and incident reporting Oversee subcontractor performance and supply chain relationships Monitor budgets, KPIs, and service targets Support recruitment, training, and staff development Maintain operational records, fleet, plant, and depot standards Liaise with clients and attend contract meetings Drive continuous improvement and commercial opportunities Deputise for the Operations Director as needed Essential Requirements: Degree or equivalent in a relevant field NEBOSH qualification; CSCS/SMSTS certification Proven experience in highways maintenance and winter operations Strong leadership, budget management, and client-facing skills Knowledge of Highways Act 1980, CDM, and local authority contracts Full UK driving licence Desirable: IOSH qualification Sector scheme and winter service accreditations If this role has taken your interest, or you have any questions, apply with your latest CV and I will be in touch to discuss the next steps of your application. Ross Stott @Utilise TPBN1_UKTJ

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We offer a great chance for a new Head of Client Change role on our Pension Administration Leadership Team. This position plays a vital role in leading administrative functions within the division; ensuring clients receive the needed expertise and support for their strategic goals efficiently. How you'll make an impact • Operational Management: Oversee daily operations, implement policies, and supervise performance metrics to ensure efficiency., • Team Leadership: Lead, mentor, and develop a high-performing team, conducting regular reviews and fostering collaboration., • Commercial Focus: Drive market understanding and achieve annual revenue targets., • Process Improvement: Identify and implement process enhancements, streamline workflows, and leverage technology for optimisation., • Compliance and Risk Management: Ensure regulatory compliance, manage risks, and conduct audits to maintain operational integrity., • Client Service: Deliver exceptional client service, resolve issues promptly, and collaborate to enhance client experiences., • Reporting and Analysis: Prepare operational reports, analyse data trends, and develop strategies to improve efficiency., • National Initiatives: Coordinate and deliver national projects and events, ensuring successful outcomes and client satisfaction. Person Specification: • We are seeking an experienced professional with over 5 years of expertise in pension administration management., • The ideal candidate should demonstrate a successful history of coordinating and supervising multiple teams efficiently, with expertise in prioritizing countrywide initiatives and event teams being beneficial., • Proficiency in regulatory standards and conformity within the pension field is a must. Pension Qualifications, PMI, CPA or equivalent is desirable. Key Skills and Competencies: • The successful individual will demonstrate exceptional leadership and team management skills, with a talent for motivating and developing team members., • They should possess excellent problem-solving and decision-making abilities, alongside strong communication and interpersonal skills to cultivate relationships across all organisational levels., • Proficiency in administrative management software and tools, along with analyzing data and generating detailed reports for senior management, is vital. Personal Attributes: • We seek someone who is exceptionally organized, detailed, forward-thinking, and creative, committed to continuous improvement., • You should be capable of working both independently and collaboratively within a team, adapting to changing priorities and deadlines with ease. Additional Requirements: • The role involves travel to administration offices across the UK and annual visits to India., • A strong dedication to providing outstanding customer service and happiness is critical, as well as the capacity to recognize cultural differences and operate effectively in a global environment. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview As the Head of Client Relations, you will be at the forefront of our efforts to deliver exceptional pension scheme administration services. This outstanding opportunity allows you to lead and encourage a dedicated team, undertake a critical role in our Pension administration leadership collective to ensure consistent, top quality operational performance and to drive innovation in our product offerings, and lead campaigns that resonate with our clients. Your leadership will craft the future of our client services; ensuring we remain at the innovative edge of the industry. We are open to considering individuals based anywhere in the UK, and can be flexible with hybrid/remote working. However, in this position, travel to our offices in Bristol, London, Manchester, Edinburgh and Ipswich - as well as to client sites - will be as required. How you'll make an impact We will be looking to you to demonstrate your leadership experience by guiding and empowering the client services team of 9 client executives to achieve outstanding outcomes across the diverse range of organisations that we support. You will also be engaging collaboratively by cultivating connections with internal teams and external partners, including clients and pension providers. Moreover, in this position, we are looking to you to take ownership of creative product development by crafting solutions tailored to meet client needs, whilst retaining responsibility for a client portfolio yourself and retaining a focus of commerciality and strategic oversight. Leading innovative campaigns that captivate our audience and drive success will furthermore be a key aspect to this position. About You To be successful in this role, you should have: • Confirmed Team Management: A proven track record in leading and developing high-performing teams., • Pension Scheme Expertise: Demonstrable experience in pension scheme administration, ideally within a TPA environment., • Technical Foresight: Shows a deep understanding of DB scheme administration and associated infrastructure., • Strategic Vision: Skilful navigation of system development, onboarding, and project delivery., • Business Savvy: A strategic and commercial approach to accelerate business growth., • Leadership Impact: Step into this newly-created role on our administration leadership team, where your voice will craft our path to continued success as a team and organization., • Dynamic Environment: Work with a broad range of administration solutions to drive efficiency and quality., • Collaborative Culture: Cultivate positive connections across teams, advocating for resources and accountability to achieve shared goals., • Professional Growth: Hold a critical position in the design and delivery of numerous transformation initiatives, influencing change and driving improvement across the department., • Impactful Contribution: Play a crucial role in moulding the future of pension scheme administration., • Collaborative Culture: Work alongside industry leaders in an encouraging and dynamic environment. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.