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  • Operations Manager
    Operations Manager
    hace 2 horas
    Jornada completa
    London

    Job Title: Operations Manager Purpose: The Operations Manager is responsible for overseeing the day-to-day operations of the aparthotel to ensure exceptional guest experiences, operational efficiency and adherence to brand standards. This role involves managing multiple departments, optimising processes, and driving profitability while maintaining high levels of service quality. Responsible to: Cluster General Manager Location: Locke London Tower Bridge Property based working 40 hours per week, 5 days over 7, reflecting business needs covering evenings and weekends where required. KEY RESPONSIBILITIES 1. Operational Management • Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments., • Ensure compliance with health, safety, and legal regulations., • Monitor daily operations to maintain smooth functioning and resolve issues promptly. 2. Guest Experience • Maintain high standards of customer service and guest satisfaction., • Handle guest complaints and feedback professionally, ensuring timely resolution., • Implement initiatives to enhance guest loyalty and repeat business. 3. Financial & Revenue Management • Assist in budgeting, forecasting, and cost control measures., • Monitor departmental expenses and implement strategies to maximize profitability., • Assist General Manager to optimise occupancy and ADR (Average Daily Rate). 4. Staff Leadership & Development • Recruit, train, and mentor department heads and team, • Conduct performance reviews and implement development plans., • Foster a positive work culture and ensure compliance with HR policies. 5. Quality & Brand Standards • Ensure all departments adhere to brand standards and operational SOPs., • Conduct regular audits and inspections to maintain quality and consistency., • Drive continuous improvement initiatives. 6. Strategic Planning • Contribute to long-term operational strategies aligned with business goals., • Identify opportunities for innovation and efficiency improvements., • Support sustainability and corporate social responsibility initiatives., • Skills & Competencies, • Strong leadership and people management skills., • Excellent communication and problem-solving abilities., • Financial acumen and understanding of hotel revenue streams., • Knowledge of PMS , POS and operational software., • Ability to work under pressure and adapt to changing priorities., • Qualifications, • Bachelor’s degree in Hospitality Management or related field (preferred)., • Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role., • Proven track record in managing multi-department operations including F&B

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  • Director
    Director
    hace 7 días
    £80000–£130000 anual
    Jornada completa
    London

    A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.

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  • General Manager
    General Manager
    hace 14 días
    £40000–£45000 anual
    Jornada completa
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    hace 16 horas
    £13–£15 por hora
    Jornada completa
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Early Years Practitioner
    Early Years Practitioner
    hace 16 días
    Jornada parcial
    Greenford

    We are currently seeking enthusiastic and dedicated Early Years Practitioners to join our team. As an Early Years Practitioner, you will play a key role in providing high-quality care and education to young children, fostering their development and preparing them for future learning. Responsibilities: Plan and implement age-appropriate activities and learning experiences based on the Early Years Foundation Stage (EYFS) framework. Provide a safe, nurturing, and stimulating environment for children to explore, learn, and develop. Observe and assess children's development, maintaining accurate records and progress reports. Build positive relationships with children, parents, and colleagues to promote open communication and collaboration. Support children with their personal care routines, including feeding, toileting, and nap times. Promote positive behavior management strategies and encourage social skills and emotional development. Participate in team meetings, parent consultations, and continuous professional development opportunities. Maintain a clean, organized, and inviting learning environment, ensuring health and safety standards are met at all times. Requirements: Level 3 Early Years Educator qualification or equivalent (e.g., CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Childcare). Previous experience working with children in an early years setting is preferred. Knowledge of the Early Years Foundation Stage (EYFS) framework and its implementation. Strong communication, interpersonal, and organizational skills. Ability to work effectively as part of a team and independently. Passionate about early childhood education and child development. First Aid and Safeguarding training certificates are desirable. Flexibility to work various shifts, including mornings, afternoons, and occasional evenings. Joining our team offers the opportunity to make a positive impact on the lives of young children and their families. If you are a passionate and caring Early Years Practitioner with a commitment to early childhood education, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!

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  • Cafe Manager
    Cafe Manager
    hace 29 días
    £15–£16.5 por hora
    Jornada completa
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Business Development Manager
    Business Development Manager
    hace 29 días
    £55000–£60000 anual
    Jornada completa
    London

    Role Overview J & S Business Consultant Limited is a UK-based business consultancy specialising in supporting overseas enterprises, particularly Chinese-owned companies, to establish and operate compliant businesses in the United Kingdom. The company provides integrated services including UK market entry support, company incorporation, business advisory, bookkeeping and management accounting support, VAT compliance coordination, and liaison with professional advisers such as accountants, audit firms and solicitors. As the company continues to expand its client portfolio and strengthen its position within the UK market-entry and cross-border consultancy sector, we are seeking an experienced and commercially minded Business Development Manager to support the company’s business growth and client acquisition strategy. The successful candidate will play a key role in identifying new business opportunities, developing client relationships, expanding referral networks, and promoting the company’s consulting and compliance support services to overseas enterprises. The role will involve working closely with the Director and internal team to develop market expansion strategies, strengthen relationships with Chinese and international business clients, and support the continued growth of the company’s bilingual consultancy services. As the company primarily serves Chinese SMEs entering the UK market, the role requires strong cross-border communication skills and the ability to operate effectively in both English and Mandarin business environments. Key Responsibilities Develop and implement business development strategies to promote the company’s consultancy and market-entry services to overseas enterprises. Identify and pursue new business opportunities, partnerships and referral channels within the UK and Chinese business communities. Build and maintain strong relationships with prospective and existing clients, professional partners and other stakeholders. Promote the company’s services, including business strategy support, UK company formation assistance, financial and operational consulting, and compliance coordination. Conduct market research to identify industry trends, client needs and new commercial opportunities. Support the preparation of business proposals, service presentations, marketing materials and client communications in both English and Chinese. Work closely with the Director to expand the company’s client base and strengthen long-term commercial partnerships. Liaise with external professional partners, including law firms, accountants and other service providers, to support integrated client solutions. Attend networking events, business meetings and promotional activities to enhance the company’s market visibility and generate leads. Maintain accurate records of business development activities, client engagement progress and pipeline opportunities. Contribute to the company’s broader growth strategy by identifying ways to improve service positioning, market reach and client retention. Recruitment Requirements At least five years of experience in business development, sales, client relationship management or commercial partnerships. Experience in the professional services, consultancy, international business, cross-border trade or related sectors would be advantageous. Strong commercial awareness and the ability to identify and develop new business opportunities. Experience in client communication, partnership development and lead generation. Excellent interpersonal, negotiation and communication skills. Ability to work independently, manage multiple priorities and contribute to strategic business growth. Good English communication skills are required. Mandarin Chinese language skills are required, as the role involves communicating with Chinese-speaking business clients and supporting cross-border commercial relationships. Strong organisational skills and the ability to maintain professional relationships with clients and external partners. A proactive, results-driven and professional approach to business development.

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  • Social Media Intern
    Social Media Intern
    hace 1 mes
    Jornada parcial
    London

    Company: FinP Circle Location: Remote Duration: 6 Months Fixed Internship Compensation: Unpaid Internship Start Date: Immediate / Flexible About FinP Circle FinP Circle is a fintech-focused platform dedicated to improving financial awareness and helping individuals make better financial decisions. Our mission is to simplify complex financial concepts through engaging digital content, community discussions, and practical insights around personal finance, investing, and financial literacy. We are building a growing digital community and are looking for a motivated Marketing & Social Media Intern to support our marketing efforts and help expand our online presence. Role Overview As a Marketing & Social Media Intern, you will support the growth of FinP Circle’s digital presence by creating engaging content, assisting with marketing initiatives, and helping build our online community. You will work closely with the founder to experiment with ideas that drive engagement, awareness, and audience growth. This role is ideal for someone who wants hands-on experience in digital marketing, social media management, and working with an early-stage startup. Key Responsibilities • Assist in planning and executing social media marketing strategies., • Create engaging content for platforms such as LinkedIn, Instagram, and Twitter/X., • Design simple graphics and marketing posts using tools such as Canva., • Research trending topics related to fintech, personal finance, and investing., • Support the creation of short-form educational content including posts, reels, and blogs., • Monitor engagement and analyse social media performance to improve content strategy., • Help grow the FinP Circle community through audience engagement and discussions., • Assist with marketing campaigns and promotional activities. Requirements • Interest in digital marketing, social media, or fintech., • Basic understanding of social media platforms and content trends., • Good written communication skills., • Creative thinking and willingness to try new ideas., • Ability to work independently in a remote environment. What You Will Gain • Hands-on experience working with a fintech startup., • Practical exposure to digital marketing, social media strategy, and audience growth., • Opportunity to build a professional portfolio of marketing work., • Direct experience working closely with a startup founder., • Letter of recommendation upon successful completion of the internship., • High-performing interns may be considered for a full-time role at FinP Circle after the internship period, depending on business needs and performance. How to Apply Please share a short message explaining why you are interested in the role along with examples of any social media content, projects, or portfolios you have worked on.

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  • Commercial Manager
    Commercial Manager
    hace 1 mes
    £50100 anual
    Jornada completa
    Cranbrook, Ilford

    Role Overview The Commercial Manager will be responsible for overseeing the commercial strategy and business development activities of Global Recruitment Training Centre Limited across the United Kingdom and international markets. The role focuses on strengthening the organisation’s market position, expanding commercial partnerships, and promoting the company’s recruitment and training services to both international candidates and UK employers seeking global workforce solutions. The post holder will lead initiatives to generate new business opportunities, develop strategic partnerships, analyse labour market trends, and support organisations seeking international recruitment solutions in compliance with UK immigration and sponsorship frameworks. Key Responsibilities 1. Commercial Strategy and Business Growth • Develop and implement commercial strategies to expand the company’s recruitment and training services within domestic and international markets., • Identify new revenue opportunities, potential markets, and strategic partnerships to support business growth., • Establish and maintain relationships with employers, industry organisations, and recruitment partners to increase the company’s client base. 2. Client Relationship Management • Engage with UK employers to understand their workforce requirements and provide tailored international recruitment solutions., • Develop long-term commercial relationships with corporate clients, training institutions, and overseas recruitment partners., • Negotiate commercial agreements and service contracts with clients and partners. 3. International Recruitment Partnerships • Build strategic partnerships with overseas recruitment agencies, educational institutions, and training providers to attract skilled candidates for UK employers., • Coordinate with international partners to support candidate sourcing, recruitment campaigns, and workforce mobility initiatives. 4. Market Research and Commercial Analysis • Conduct market analysis to identify sectors experiencing labour shortages where international recruitment services may be beneficial., • Monitor recruitment industry trends, regulatory developments, and competitor activities to inform commercial decision-making., • Provide strategic recommendations to senior management based on market insights and performance data. 5. Employer Engagement and Service Promotion • Promote the organisation’s recruitment and training services to businesses seeking international talent solutions., • Support employer awareness initiatives relating to workforce planning, international recruitment, and UK sponsorship frameworks., • Represent the company at industry events, networking forums, and business development meetings. 6. Operational Coordination and Reporting • Collaborate with recruitment consultants, marketing teams, and senior management to ensure commercial objectives align with operational delivery., • Monitor business performance metrics including client acquisition, revenue generation, and partnership outcomes., • Prepare commercial reports and strategic updates for senior management. Skills and Experience - Proven experience in commercial management, business development, or recruitment services. - Strong understanding of international recruitment markets and workforce solutions. - Excellent client relationship management and negotiation skills. - Ability to analyse market trends, commercial data, and sector workforce needs. - Strong communication, stakeholder engagement, and strategic planning abilities.

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  • Web Developer
    Web Developer
    hace 1 mes
    Jornada parcial
    Surbiton

    About School Prom Car Hire School Prom Car Hire is a growing international luxury transport platform delivering limousine hire, yacht charters, private aviation, chauffeur services, airport transfers, and premium event transport across the UK and worldwide. We operate in highly competitive digital markets. Our strategy is simple: build superior technical systems that outperform competitors in speed, structure, automation, and search visibility. We are hiring a Lead Full-Stack Developer to architect, optimise, and scale our entire web ecosystem. The Opportunity This is not a maintenance role. You will be responsible for designing and managing a technically advanced, SEO-first infrastructure capable of handling multiple high-value service verticals and international expansion. You must be comfortable owning: • Front-end engineering, • Back-end architecture, • Server & cloud infrastructure, • Technical SEO frameworks, • CRM systems, • AI-driven automation Core Responsibilities Full-Stack Development • Develop and maintain scalable web applications, • Work across multiple CMS platforms and custom systems, • Build modular, future-proof architectures, • Develop custom integrations and APIs, • Optimise database and backend performance, • Improve site speed, efficiency, and stability Advanced Technical SEO • Design search-optimised site structures, • Implement Hub & Spoke content models, • Build scalable MCP (Modular Content Publishing) systems, • Manage crawl strategy and indexation, • Implement structured data and schema, • Handle canonicalisation, redirects, hreflang, • Conduct log file analysis, • Prepare for and mitigate Google Core Update impacts You should understand semantic SEO, entity-based optimisation, and technical factors influencing ranking performance. Infrastructure & Security • Manage VPS / Cloud environments, • Configure caching layers and CDNs, • Monitor uptime and system health, • Implement security hardening, • Oversee backups and recovery systems CRM & Automation • Integrate and optimise CRM platforms, • Build automated workflows, • Implement AI-powered operational systems, • Streamline internal processes and lead handling Required Skills • 5+ years as a Full-Stack Web Developer, • Strong front-end and back-end development experience, • Experience beyond WordPress (multiple CMS & custom builds), • Advanced technical SEO knowledge, • Understanding of Google algorithm behaviour, • Server management and performance optimisation experience, • Ability to manage multiple projects simultaneously, • Strong analytical mindset What We’re Looking For • A strategic thinker who understands digital growth, • Someone who builds for scalability, not shortcuts, • A developer who anticipates problems before they happen, • High ownership mentality, • Detail-oriented and performance-driven What You’ll Gain • Direct technical leadership influence, • Long-term growth within a scaling brand, • Competitive compensation, • Remote flexibility, • Opportunity to build a high-performance digital ecosystem To Apply Submit: • CV, • Portfolio or GitHub, • Example of a scalable system you’ve built, • A short outline of how you future-proof websites against algorithm changes

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  • Security Officer
    Security Officer
    hace 2 meses
    £12–£16 por hora
    Jornada parcial

    We are seeking dedicated and professional individuals to join our team as a Security Officer, embodying our core values of Loyalty, Integrity, and Professionalism. This role is ideal for exceptional leaders who excel in a customer-centric environment and are committed to delivering high standards of service. As a Security Officer, your key responsibilities will include: • Extending a warm and professional welcome to all venue visitors., • Conducting thorough screenings to ensure entry suitability., • Leading and managing the door supervision team, ensuring effective performance of duties., • Developing and implementing robust security protocols and procedures., • Collaborating effectively with clients, customers, and colleagues to ensure seamless operations., • Performing detailed searches for unauthorized or illegal items., • Responding promptly and efficiently to incidents within queues or the venue, coordinating with team members as necessary., • Providing comprehensive customer support and managing incidents both inside and outside the venue to maintain a safe environment., • Maintaining a visible security presence to ensure smooth operations and enhance the overall customer experience., • Conducting regular briefings with the team to discuss strategies and identify areas for improvement., • Offering training and mentorship to both new and existing team members, fostering a skilled and cohesive unit. We are looking for a natural communicator with excellent problem-solving skills and a consistently positive attitude, ready to contribute to a secure and welcoming atmosphere.

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