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35/40 hours per week (Split Shift: 3 hour break between Lunch and Dinner) Assist the Manager in planning and implementing strategies to attract new customers and satisfy existing ones. Supervise wait staff and provide assistance, as needed. Research new wholesale food suppliers and negotiate prices. Calculate future needs in kitchenware and equipment and place orders, as needed. Manage and store vendors’ contracts and invoices. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Process payroll for all restaurant staff. Keep detailed records of daily, weekly and monthly costs and revenues. Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms). Gather guests’ feedback and recommend improvements to the menus. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Monitor compliance with safety and hygiene regulations. Report to the Restaurant Manager.
We are seeking a passionate and dynamic Supervisor who is not just a wine lover but a natural host capable of making every guest's evening unforgettable. This role is perfect for someone who thrives in a fast-paced, intimate environment and is eager to take learn about wines and assist the manager in curating the weekly changing wine selection, to ensure it remains both refined and refreshing. Responsibilities: - Show passion for wine and eager to learn about our weekly changing wine selection - Provide leadership and guidance to the team, ensuring smooth operations - Supervise and train staff members on food safety protocols and culinary techniques - Monitor inventory levels and place orders as needed - Oversee food preparation and ensure adherence to recipes and quality standards - Maintain cleanliness and organization of the kitchen and dining areas - Collaborate with management to develop and implement strategies for improving efficiency and profitability - Assist with bartending duties as needed Experience: - Previous experience in a supervisory role within the hospitality or restaurant industry - Strong knowledge of food safety regulations and culinary techniques - Excellent leadership skills with the ability to motivate and manage a team - Proven track record of providing exceptional customer service - Ability to work in a fast-paced environment while maintaining attention to detail
About Us Are you ready to immerse yourself in an exhilarating career with one of London's premier escape rooms and events companies? Welcome to Fox in the Box London, an established powerhouse in the entertainment industry. Here, we combine creativity and excitement to deliver unforgettable experiences for our guests. Join our dynamic team and be part of a fast growing company that values innovation, collaboration, and professional growth. If you're passionate about creating memorable adventures and thrive in a vibrant, ever evolving environment, Fox in the Box London is the perfect place for you! Role The role of the Facilities and Events Manager at Fox in a Box London is to oversee and manage the day to day operations of the escape rooms. They are responsible for ensuring compliance with fire safety regulations, workplace health and safety standards, and property management requirements. The Facilities and Events Manager develops and implements operational procedures and policies to enhance efficiency and customer satisfaction. They also manage and train supervisory staff members, handle customer enquiries and feedback, and collaborate with the CEO and other team members to develop strategies for business growth and improvement. The Facilities and Events Manager is also responsible for handling the Corporate Proposals process, from initial contact and consultations to creating customised packages tailored to the specific needs and preferences of our corporate clients. Additionally, the Facilities and Events Manager monitors inventory levels, equipment, and supplies necessary for the operation of the business and stays up to date with industry trends and best practices to continuously improve operations. Job Description: Facilities and Events Manager - Fox in a Box London Escape Rooms We are seeking a highly organised and detail oriented Facilities and Events Manager to join our team at Fox in a Box London Escape Rooms. As the Facilities and Events Manager, you will play a key role in ensuring the smooth and efficient operation of our escape rooms, while maintaining compliance with fire safety, workplace health and safety, and property management standards. Reporting directly to the CEO, you will have a wide range of responsibilities aimed at creating a safe and enjoyable experience for our customers, visitors and staff. Responsibilities - Oversee and manage day to day operations of Fox in a Box London Escape Rooms. - Ensure compliance, including with fire safety regulations, workplace health and safety standards, and property management requirements. - Develop and implement procedures and policies to enhance efficiency and customer satisfaction. - Conduct regular inspections and audits to identify and address any operational or safety issues. - Manage and train staff members to maintain high levels of customer service and operational excellence. - Collaborate with the CEO and other team members to develop and implement strategies for business growth and improvement. - Monitor and maintain inventory levels, equipment, and supplies necessary for the operation of the facilities, to ensure expenditure is within budget. - Act as a liaison between the senior management team and supervisory staff, ensuring effective communication and coordination. - Handle customer enquiries, feedback, and complaints in a professional and timely manner. - Stay up to date with industry trends and best practices to continuously improve the operations of Fox in a Box London Escape Rooms. - Respond to Corporate enquiries, create customised proposals tailored to the requirements of our clients. - Promote the escape rooms as a unique and engaging option for corporate team building activities and events. - Work closely with the clients to ensure smooth planning and execution of the events; providing exceptional customer service throughout the process. - Collaborate with the marketing team to create marketing materials and strategies targeted at gaining new clients. ** Requirements** - Proven experience in operations management, preferably in the hospitality, retail or entertainment industry. - Strong knowledge of fire safety regulations, workplace health and safety standards, and property management principles. - Excellent organisational and time management skills, with the ability to prioritise and multitask effectively. - Strong leadership and team management skills, with the ability to motivate and inspire staff members. - Exceptional problem solving and decision making abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with the ability to collaborate and coordinate with various stakeholders. - Proactive mindset and ability to adapt to a fast paced and dynamic environment. - Proficiency in using computer software and systems related to operations management. ** Benefits** - Competitive salary and opportunities for advancement - Annual bonus - Holiday pay - Pension - Training and support - Fun and collaborative work environment - Discounts on our escape room experiences for yourself and friends/family If you are passionate about delivering exceptional customer experiences and ensuring the smooth operation of our escape rooms, we would love to hear from you. Join our team at Fox in a Box London and be a part of creating unforgettable moments for our customers.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.
Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week
We are a local independent restaurant and have been very lucky to be doing well as our food is amazing, our restaurant is unique and trendy, and we try to treat our team members like part of our family. We are now looking for a motivated and committed team member to join our authentic Italian Pizzeria and Restaurant in Clapham as our current floor manager is undertaking a new adventure which it means we have room for someone new to join our amazing team. The ideal candidate must have at least 3 year’s hospitality experience and at least 1 year experience at managing or supervising the floor. To be successful, the candidate should be familiar with restaurant operations, as well as understand how to provide quality customer service. As Floor Manager, you should be willing and flexible to work during all operating hours, as well as weekends and holidays. Supporting the General Manager in running the restaurant, this position will ensure all daily activities are being completed efficiently, producing reports and completing all associated paperwork, while helping minimize operating costs, boosting employee retention, and make the dining experience positive for guests. Your first priority is to ensure excellent quality customer service, and to make sure that the members of your team are adhering to the processes put in place which focuses on customer experience. Apart from this, your main duties include but are not limited to- 1. Opening and closing the restaurant 2. Hire, train and mentor new staff members 3. Schedule shifts and assign table sections to waitstaff. 4. Resolve customer questions and complaints professionally. 5. Create rotas accurately, efficiently and on time. 6. Ensure the restaurant and staff follows health and safety regulations. 7. Place orders for drinks, garnishes, consumables and equipment. 8. Record all income and expenses and ensure cash registers are balanced at the end of every shift. 9. Be creative and assist with marketing strategies especially when it comes to social media as well as potential promotions that could increase footfall. 10. Ensure that the restaurant is running smoothly and any issues resolved quickly. 11. Be proficient with organising table bookings using our booking system, as well as dealing with walk ins and facilitating changes to our guests requirements. In return we can offer an excellent working environment, great rates of pay, 50% staff discount and staff meals on duty. If this sounds like you, please contact us, we would love to meet you.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
As an assistant manager in a restaurant, your role would involve assisting the general manager in overseeing the day-to-day operations, providing exceptional customer service, and ensuring smooth functioning of the establishment. Let me give you a quick rundown of the responsibilities typically associated with this position Supervising staff: You'll be responsible for supervising and coordinating the activities of the restaurant's employees, ensuring that they adhere to company policies, meet performance standards, and deliver excellent customer service Operational management: You'll assist with managing the overall operations of the restaurant, such as monitoring inventory levels, ordering supplies, maintaining equipment, and ensuring compliance with health and safety regulations Customer service: Providing exceptional customer service is key! You'll interact with customers to address any concerns, provide recommendations, and ensure their overall satisfaction Training and development: Assisting with the training and development of the restaurant staff, including conducting orientation sessions, implementing training programs, and promoting a positive work environment Financial management: You'll help monitor and control costs, analyze financial reports, and contribute to the development and implementation of strategies to improve profitability
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
We are seeking an experienced and compassionate Registered Manager to lead a residential homes in the Knowsley area (Liverpool). As a Registered Manager, you will oversee the day-to-day operations of a residential childcare facility, ensuring high-quality care for children and young persons. Assessment and Planning: Conduct assessments, develop care plans, and implement strategies to address the specific needs of each child. Supervise and train staff members, providing guidance and support as needed. Maintain accurate records and documentation related to residents, staff training, and facility operations. Collaboration: Work closely with external agencies, families, social workers, local authorities and professionals to enhance the overall care and well-being of the children. Compliance: Ensure the home operates in accordance with Ofsted regulations and standards.
Position Available: Sales and Events Manager Location: Be At One, Russell Street, London Are you a dynamic leader with a knack for maximizing sales and orchestrating memorable events? Join our team at Be At One as a Sales and Events Manager! No prior experience required – we'll provide comprehensive training to ensure your success. Key Responsibilities: Maximize Sales Opportunities: Implement strategies to drive sales and revenue through event bookings, upselling opportunities, and creative promotions. Drive Booking Inquiries: Implement strategies to increase booking inquiries, both online and offline, ensuring a steady flow of events and private parties. Outreach and Networking: Utilize LinkedIn and other platforms to expand our network and attract new clients for events and special occasions. Organize Events and Key Dates: Take charge of planning and executing events, from corporate gatherings to milestone celebrations, ensuring every detail is meticulously coordinated. Maximize Online Presence: Enhance our online presence through engaging content and effective marketing initiatives, attracting a wider audience and driving event attendance. About Us: Be At One is synonymous with excellence in cocktails and entertainment. As a Sales and Events Manager, you'll be part of a team that brings unparalleled excitement to our guests, whether they're unwinding after work or gearing up for a night of revelry. Join us in delivering creativity, camaraderie, and endless opportunities for unforgettable experiences. Perks: Flexible Schedule: Enjoy a work-life balance tailored to your needs. Discounts: Indulge in 25% off food and drinks for you and your friends across our 800+ sites. Early Wage Access: Access your earnings ahead of schedule. Team Socials: Forge lifelong friendships while enjoying team outings. Award-Winning Development: Take advantage of our renowned training programs to advance your career. At Stonegate Group, we're the UK's largest operator of pubs, bars, and late-night venues, boasting iconic brands like Be At One. Join us and embark on an exciting career journey. Accessibility: We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments due to a disability as outlined by the Equality Act 2010, please contact us in advance so we can provide the necessary support. Ready to elevate your career with Be At One? Apply now and be part of our vibrant team!
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment
We are seeking a dynamic and results-driven Sales and Marketing Associate to join our team. The successful candidate will play a crucial role in driving the growth of our client base and enhancing our brand presence in the market. This role requires a combination of strategic thinking, creativity, and excellent communication skills to effectively promote our services and expand our reach. Key Responsibilities: Sales Development: Identify and cultivate relationships with potential clients, including institutional investors, high-net-worth individuals, and family offices. Conduct market research to identify new business opportunities and develop targeted sales strategies. Prepare and deliver compelling presentations and proposals to prospective clients. Manage the sales pipeline, track progress, and report on key metrics to senior management. Collaborate with the investment team to understand and effectively communicate our investment strategies and performance. Marketing Strategy: Develop and implement comprehensive marketing plans to enhance brand awareness and drive lead generation. Create and manage marketing campaigns across various channels, including digital, print, and events. Coordinate the production of marketing materials, such as brochures, newsletters, and whitepapers. Maintain and update the company website, ensuring content is current and engaging. Utilize social media platforms to engage with the target audience and promote our services. Client Relationship Management: Build and maintain strong relationships with existing clients, providing regular updates and addressing any inquiries or concerns. Organize and participate in client meetings, events, and conferences to strengthen client relationships and promote our brand. Gather client feedback and insights to inform the development of new products and services. Market Analysis and Reporting: Monitor industry trends, competitor activities, and market developments to identify opportunities and threats. Provide regular reports and analysis on sales and marketing performance, including ROI and KPIs. Collaborate with the investment team to ensure marketing efforts are aligned with investment strategies and market positioning. Qualifications: Bachelor’s degree in Marketing, Finance, Business Administration, or a related field. Proven experience in sales and marketing, preferably within the financial services or investment industry. Strong understanding of hedge funds, investment strategies, and financial markets. Excellent verbal and written communication skills. Proficiency in using CRM software and marketing automation tools. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Strong analytical and problem-solving skills. High level of professionalism and attention to detail. What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. A collaborative and supportive work environment.
Our client is a well-known Education Contract Caterer, family-owned company. Their catering teams are skilled in the art of transforming fresh, seasonal ingredients into nutritious home-cooked meals that support healthier lifestyles and enable customers of all ages to perform at their best throughout the day. We are looking to recruit a Chef Trainer to work in South West London area (mainly Battersea, Tooting, Wandsworth...) who will be responsible for developing and maintaining the food standards in a group of 40 primary schools. Must have experience in Contract Catering and ideally Schools! Key Responsibilities: - Provide training and support to cooks and chefs in approximately 40 state primary schools. - Develop and implement training programs to enhance culinary skills. - To plan & carry out with assistance from Group Managers new menu workshops. - To ensure the catering establishments’ operations regarding the food quality, presentation and service are provided to the appropriate standards as defined by the area manager. - To recommend and implement cost reductions and service improvements to the standards as required. - To compile in conjunction with the area manager the training plan forming part of the training strategy. - Drive to various school locations within south London to conduct on-site training. **Requirements**: - Proven experience in a similar training role within the culinary or educational sector. - Excellent culinary skills and the ability to teach and mentor others. - Strong communication and interpersonal skills. - Ability to drive and access to a vehicle to travel between school locations. - Minimum Level 4 Food Safety Certificate and Health Safety - UK Driving License ** Benefits:** - Competitive salary of £40,000 - £45,000 per annum. - Sick pay: 24 days once qualifying period is completed. - Holidays: 5.6 weeks per year. - Excellent training and opportunities for career progression - Pension: 4% employee contribution and 4% employer contribution. - Opportunity to make a significant impact on the culinary skills of primary school staff. - Life Assurance Scheme - Employee Assistance Programme - Full-time, 40-hour workweek with a supportive team environment. If you are passionate about culinary education and have the skills and experience to excel in this role, we would love to hear from you.
LSL Capital is on the hunt for a talented Digital Marketing Executive to join our dynamic team. This role is for someone who embodies creativity and has an appetite for thriving in the bustling world of social media and digital communications. Key Responsibilities: - Strong Social Media Strategy & Management : Cultivate and manage our brand's presence and performance KPI’s for all the brands across various social platforms. Implement campaigns to increase reach and following across all agreed social platforms. Engage with our audience, respond to queries in a timely manner, and create an inviting community atmosphere. - Strategic Planning: Working with the team to design and implement social media strategies that align with business goals. Analyse the performance of social media campaigns and pivot strategies as necessary to enhance engagement and results. Monitor social media channels for trends and discussions relevant to the luxury hospitality industry and the brands. - Content Creation: Craft high-quality, original content tailored to our brand's voice and image. Collaborate with other departments to ensure that the visual and verbal narratives are consistent and effective. Consistently uphold the individual brand guidelines and ensure all content and promotional materials align with the brands’ characters. - Analytics and Reporting: Utilize social analytic tools to track and measure the performance of monthly growth and performance of the property’s social media accounts and campaigns. Create and submit detailed monthly reporting for each property account with learnings and insights on adjusting strategies based on the data-driven findings. - Digital Communications: Take charge of website maintenance, ensuring content is current, user-friendly, and optimised for search engines. Curate compelling newsletters and implement initiatives to grow our database. - Digital Advertising: Support on creation and management of digital ad campaigns across various channels. Manage budgets, review and report on monthly organic & paid social performance and provide strategic directive for future campaigns based on learnings, working with the team and a digital agency. Ideal Candidate: - Proven experience in digital marketing and hospitality/ lifestyle brand. - Proficient in the use of social media management tools and digital analytic software to track engagement and campaign performance. - Strong understanding of digital marketing strategies and best practices. - Experience using analytical tools to interpret monthly performance metrics to inform strategy for each social media account - Passion for hospitality and its multi-culture environment, with the ability to infuse cultural nuances into marketing strategies. - Self-motivated, creative thinker, with a knack for staying ahead of digital trends. - Excellent verbal and written communication skills. - Strong eye for design and visual storytelling abilities. - Experience in content editing, website management, CMR and CMS systems. In return for your expertise, we promise a collaborative working environment, opportunities for professional growth, and the ability to make a real impact. Are you ready to put your digital marketing talents to work and connect cultures? If you hold a strong background in crafting engaging digital narratives, apply now!
We are a charming café located in the heart of Chelsea, known for our artisanal coffee, delightful pastries, and cozy atmosphere. We are looking for a creative and enthusiastic Social Media Assistant to join our team and help elevate our presence on Instagram and TikTok. Job Description: As a Social Media Assistant, you will be responsible for managing and growing our social media channels. Your main tasks will include creating engaging content, posting regularly, interacting with our online community, and implementing strategies to increase our follower base and engagement. Key Responsibilities: Develop and execute social media content plans. Create high-quality, engaging, and on-brand posts for Instagram and TikTok. Monitor and respond to comments and messages. Stay up-to-date with social media trends and best practices. Collaborate with the café team to capture the essence of our brand and events.
We are looking for an experienced Senior Procurement Manager for Technology to support our Group Procurement function in delivering an operationally excellent procurement service. As the Senior Procurement Manager, you will develop key sourcing strategies and overarching procurement strategies for the Group. The ideal candidate will be MCIPS qualified or working towards this qualification with demonstrable category management experience of large value contracts in the public sector. You will have a strong commercial and legally compliant approach and have a successful track record in delivering outstanding value. You will report into the Head of Procurement and manage a team of Procurement and Category Managers in delivering both strategic category strategies and day to day procurement activities. Experience of playing a key role in the implementation of a Procurement Source to Pay system would be beneficial as this will be a major project for Group Procurement in the next 18 months. Key Knowledge, Skills and Abilities: Demonstrable experience of procuring in compliance with Public Procurement Regulations Experience of delivering high value, innovative procurement solutions Ability to motivate team members to optimum performance levels Commercial and financial acumen and an ability to articulate procurement strategies and benefits Excellent communication and persuasion skills and the ability to work effectively with stakeholders Experience of IT procurement is essential If you are interested in this role and have the experience required, then apply without delay! NB. We are a multisite organisation and travel between offices may be required at times (expenses paid)
-Manage and oversee daily salon operations; - Provide exceptional customer service and ensure client satisfaction; - Supervise and train salon staff, including nail technicians; - Create work schedules and assign tasks to team members; - Monitor inventory levels and order salon supplies as needed; - Handle customer complaints or concerns in a professional manner; - Maintain a clean and organized salon environment; - Develop and implement marketing strategies to attract new clients; - Collaborate with stylists to create innovative nails and beauty services; - Stay updated on industry trends and techniques;
Our client has a great opportunity for a Senior Buyer, the role is supporting the Sizewell C contract and will be based at the main office. However, there is an expectation to travel to the Sizewell C site. Office hours; fulltime Monday – Friday, with some SMART working flexibility, Travel within the UK to stakeholders, supplier visits, functional team meetings etc will be required. The role will be primarily accountable for the management of the end-to-end procurement activities for the sourcing of subcontracts, materials, plant, and equipment for the Sizewell C contract. There may also be a requirement to support other contracts in the Business Unit as required. Activities will include compiling procurement strategies, preparation of RFQ’s / ITT’s, management, and evaluation of returns, and making sourcing recommendations to award contracts. The individual will be required to manage specific supply chains within the Contract to monitor performance and drive continuous improvement to support Contract and Business Unit key objectives. The role has a requirement to develop a suitable supply chain capacity and expertise, develop relationships with new suppliers where appropriate, and embed collaborative working with the customer, alliance partners and the supply chain. Who we're looking for• The ability to adopt a pragmatic, yet disciplined approach to process compliance, is essential • Experience of Oracle R12 or other ERP systems and Jaggaer e-procurement platforms advantageous; however, training can be provided if applicant has no experience of these • An understanding of how to run end to end procurement projects from market research, through sourcing, to contract and supplier management • Experience in Category Management, SRM and SPM is desirable • Results orientated with the ability to plan and deliver against bid / project milestones • Well-developed negotiation skills are essential, along with experience of running tenders and negotiating complex deals of high value/ business impact, with a track record of delivering value • Analytical, numerically astute with well-developed problem-solving abilities • Well-developed commercial nous and an awareness of financial risks and how to manage them • Robust problem-solving skills, ability to use own initiative to identify areas of improvement and propose solutions
Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: - discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; - establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; - collates and interprets findings of market research and presents results to clients; - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; - briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. - Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. - Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines. - Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. - Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: - An interest in working and growing a career within a marketing agency. - The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. - Great organisational skills with excellent attention to detail and ability to follow processes. - A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. - Exceptional communication and relationship skills for managing ke stakeholders. - Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK - Demonstrate excellent knowledge of various marketing tactics. - Excellent negotiation and sales skills - A result-driven and organized individual. - Excellent oral and written communication skills. - Proficiency in Microsoft Office Tools. - Outstanding project management skills. - Demonstrate excellent leadership skills. - Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours