Order management jobs in United Kingdom

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

We are seeking an experienced and passionate General Manager to oversee operations at our fish restaurant. The ideal candidate will ensure excellent customer service, manage daily operations, and drive profitability while maintaining a high standard of quality and sustainability in seafood offerings. Key Responsibilities: Operational Management: Supervise day-to-day restaurant operations, ensuring smooth service flow. Maintain food safety, hygiene, and quality standards. Oversee kitchen and front-of-house teams to ensure consistency and efficiency. Team Leadership and Training: Recruit, train, and motivate staff to deliver exceptional customer service. Manage scheduling, performance reviews, and conflict resolution. Customer Experience: Address customer feedback and complaints promptly and professionally. Ensure an inviting atmosphere and maintain high service standards. Inventory and Cost Control: Manage inventory, ordering, and supplier relationships to ensure fresh, high-quality seafood. Monitor food and labor costs to maximize profitability.

We are looking for someone great to lead up our team in Soho, As head of the table, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - Understand P&L's - Stock control - Managing the team hiring and firing. - Work in tandem with the head chef. - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service There is also a £6k bonus scheme for reaching targets. We offer supportive and fun working environment with loads of career opportunities.

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.

We are looking for enthusiastic and customer-focused supervisor to join our Kings cross team ! Please only apply if you have supervisory experience in a hospitality buisness. As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.

🍝 Assistant Manager Wanted at Cento Uno – Teddington’s Modern Italian Trattoria! 🍷 Do you have a knack for hospitality, a love for Italian food, and the energy to keep a busy trattoria buzzing? Cento Uno, Teddington’s vibrant modern Italian restaurant, is on the hunt for a passionate and charismatic Assistant Manager to help lead our team and create unforgettable dining experiences. About Us Cento Uno isn’t just a restaurant; it’s a community hub where pasta, pizza, and passion come together. With a contemporary twist on classic Italian dishes, we’re proud to serve up delicious food, great wine, and warm hospitality in a lively and welcoming atmosphere. Your Role As our Assistant Manager, you’ll be the right-hand to our General Manager, helping to keep Cento Uno running like a well-tossed pizza dough. Here’s what you’ll be doing: Host with the Most: Welcome guests like old friends and ensure every visit is memorable. Team Rockstar: Motivate and support our fantastic front-of-house crew, leading by example and fostering a positive, fun working environment. Service Guru: Oversee smooth service, jump in where needed, and keep everything running like clockwork during busy shifts. Problem-Solver Extraordinaire: Handle customer queries with charm and professionalism, turning any issue into a win. Behind-the-Scenes Boss: Help with scheduling, stock ordering, and all the other little details that keep the restaurant thriving. Event Enthusiast: Collaborate on ideas for special events, seasonal promotions, and menu pairings that excite our guests. Why Join Cento Uno? 🍕 Competitive Salary: Your hard work deserves great pay. 🍷 Fun Atmosphere: We’re all about great food, good vibes, and a supportive, friendly team. 🍝 Career Growth: We love seeing our team flourish—this role is a great stepping stone to even bigger things. ✨ Perks: Staff meals, discounts, and a share of service charge. 🎉 Creative Input: Bring your ideas to the table and help shape the Cento Uno experience. 💡 Community Spirit: Work in a place where you’re part of the family, both with the team and the guests. What We’re Looking For A people person with a passion for hospitality and Italian food. Previous experience in a similar role, or a strong front-of-house background ready for the next step. A natural leader who thrives in a fast-paced environment. Excellent communication and problem-solving skills. A positive attitude and the ability to stay calm under pressure. Availability to work evenings and weekends (pasta doesn’t rest, and neither do we). How to Apply Think you’ve got what it takes to bring the Cento Uno magic to life? Send your CV and a quick note about your favorite Italian dish to. Bonus points if you tell us how you’d describe the perfect night out at a trattoria! Join us, and let’s make every night at Cento Uno bellissimo!

Opportunity become a Supervisor/ Assistant Manager! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account

Key Responsibilities Supervise daily operations, ensuring a high standard of service and customer satisfaction. Manage and train staff, creating schedules to ensure efficient staffing levels. Monitor stock levels, order supplies, and ensure proper storage to maintain freshness and quality. Handle customer enquiries and complaints promptly and professionally. Ensure the shop maintains excellent cleanliness and hygiene standards. Oversee cash handling, daily reporting, and record-keeping. Work closely with the kitchen team to ensure timely food preparation and delivery of orders.

Customer Service Daily planning Ordering Food Preparation Stock Control H&S

We are looking for General Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. The Manager Role: - Enabling brilliant customer experience. - To run a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organisational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)

A retail supervisor's role can vary greatly depending on the store and its products. However, their main job is to oversee staff and store operations. Their responsibilities may include delegating tasks, managing employees, handling customer complaints, overseeing inventory and maintaining the store's visual appeal. They are the bridge between the store’s employees and management, ensuring a smooth operation. Below is a list of common responsibilities for a retail supervisor. Delegate tasks As a retail supervisor, part of your duty is to assign tasks to retail staff. This involves coordinating schedules, ensuring that each employee knows their role and monitoring their performance. Customer service supervision In retail, satisfying customers is paramount. Retail supervisors play a crucial role in this by using their customer service skills to resolve customer complaints and answer queries. Managing inventory Part of your responsibilities as a retail supervisor will include tracking inventory, ensuring the store is well-stocked and managing product orders. Visual merchandising Maintaining the store’s visual appeal is essential in retail. As a supervisor, you'll need to ensure that displays are attractive and that they change regularly to promote different products and offers.

We are looking for an enthusiastic Assistant Manager to join our vibrant sandwich bar team in Holborn! Key Responsibilities: - Prepare catering orders, focusing on delicious sandwiches in the morning. - Craft quality coffee to delight our customers. - Provide excellent service during lunch, ensuring a friendly atmosphere. - Maintain cleanliness in your section at the end of each shift. Requirements: - Minimum of 2 years experience in food preparation. - Ideally, some background in customer service. - Intermediate English proficiency. - Valid permission to work in the UK. Compensation: - Starting pay from £13.80 per hour, in line with London living wages. What We Offer: - Comprehensive training to set you up for success. - A dynamic work environment with opportunities for growth. If you are ready to take the next step in your career, please send your CV to us. We look forward to meeting you! Good luck!

40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Bar Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £15ph (approx £31,200 pa) plus bonus. Reports To Operations Manager. Start Date January 2025 Work Hours The successful candidate can expect an average 40 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th January 2025. Interviews to take place from second week of January.

Supervise the shop's daily operations to ensure efficient and seamless workflows. Organize staff schedules and coordinate shifts to guarantee sufficient coverage during peak periods. Address customer inquiries, resolve complaints effectively, and ensure a positive customer experience. Oversee food quality, ensuring all items meet established standards. Manage inventory by ordering supplies, monitoring stock usage, and minimizing waste. Uphold cleanliness and hygiene, adhering to all food safety regulations. Handle cash transactions, maintain accurate sales records, and reconcile the cash register at the end of each shift.

Schedule and monitor deliveries, working closely with drivers. Manage logistics operations, track shipments, and keep records. Handle customer inquiries regarding delivery schedules and resolve issues promptly. Collaborate with warehouse staff to ensure efficient packing and dispatching of orders. Monitor logistics costs and identify opportunities for cost savings. Maintain compliance with safety and transportation regulations. Prepare reports on logistics activities and ensure warehouse capacity is kept at optimal levels. Please apply using this link as well https://hrms.workpermitcloud.co.uk/career/MzQ4NA==

Key Responsibilities: Manage and supervise the floor staff. Ensure that all guests receive excellent customer service. Coordinate with the kitchen staff to ensure timely and accurate food delivery. Address customer inquiries, complaints, and feedback in a professional manner. Maintain the cleanliness and organization of the dining area. Train, motivate, and schedule staff to ensure optimal performance and coverage. Monitor inventory levels and collaborate with the management team on ordering supplies. Implement and enforce restaurant policies and procedures. Conduct regular staff meetings to communicate updates and expectations. Requirements Excellent leadership skills. Strong problem-solving and decision-making abilities. Ability to handle high-pressure situations and multitask effectively. Attention to detail and commitment to quality standards. Basic understanding of inventory management and point-of-sale systems.

Floor Manager job description: Maintain high service standards by supervising and training front-of-house employees. Oversee day-to-day floor operations, making sure that excellent customer service and productive workflows are maintained. Work with the the kitchen staff to make sure food are delivered on time. In order to provide continuous service, keep an eye on the inventory of necessary goods and manage stock levels. Assist in scheduling and ensuring staff coverage during busy periods and special events. Maintain hygienic, safety, and health regulations by ensuring that all procedures are followed. Report to the Management on a regular basis, including floor performance and any operational issues.

Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality

To assist the Shop Manager in meeting agreed sales targets. Ensuring that customers receive prompt service and quality goods and services. Responding to customers' inquiries and complaints about goods an services. Planning and preparing work schedules and assigning staff to specific duties interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff grievances instructing staff on how to handle difficult and complicated sales procedures Sell products according to policies and procedures - Eg Challenge 25 Examining returned goods and deciding on appropriate action Taking inventory of goods for sale and ordering new stock ensuring that goods and services are correctly priced and displayed. Ensuring safety and security procedures are enforced. To be in charge of the shop when the Manager is not there.

We are currently seeking an Assistant Manager to work in the hospitality sector. We are a prestigious 5 star Private Members Club and Spa, currently seeking an experienced individual with the following attribute's: Excellent listening skills in order to effectively lead a team and deal with members and day spa guests. An empathetic and understanding nature in order to support and guide team members Strong leadership and decision-making skills to ensure that business operations function optimally at all times Good customer service skills to ensure that members are retained Solid IT skills and knowledge of all relevant software programs The ability to cope well under pressure and come up with innovative solutions when issues arise Sound financial skills, including creating and managing a budget Great organisational skills and the ability to delegate