Duties and responsibilities: · Oversee daily office operations, including filing, record-keeping, and correspondence. · Handle incoming and outgoing mail, emails, and phone calls. · Maintain and update resident records, staff files, and care home documentation. · Manage schedules, appointments, and meetings for management and staff. · Monitor office supplies and place orders as needed. · Support budget tracking and expense reporting. · Assist with payroll processing, invoicing, and petty cash management. · Maintain employee records, including attendance, leave, and performance reviews. · Organize and store documents securely (e.g., care plans, contracts, policies). · Act as a liaison between management, staff, residents, and families. · Support emergency preparedness (e.g., fire drills, staff training). · Handle inquiries from residents and families regarding billing, care plans, or services. · Help organize social events and activities for residents. · Troubleshoot basic IT issues or liaise with IT support. ** Skills/Qualifications/Experience:** · Strong organizational & multitasking abilities. · Excellent communication (written & verbal). · Proficiency in MS Office & care home management software · A relevant 1-2 years of experience in administrative or Office Management role.
We are seeking a friendly, organized, and proactive Receptionist to be the first point of contact at our dynamic podcast and content studio. The ideal candidate will provide exceptional customer service, assist with studio setup and breakdown between bookings, and handle various administrative responsibilities to ensure smooth day-to-day operations. Key Responsibilities: Customer Support & Front Desk: Greet and check in clients, creators, and guests warmly and professionally. Answer phone calls, emails, and messages promptly and helpfully. Provide information about services, pricing, availability, and studio policies. Manage client scheduling, rescheduling, and cancellations. Support clients during their studio session if questions or minor needs arise. Studio Setup & Maintenance: Prepare studios before each booking (lighting, equipment check, cleanliness). Reset studio spaces between sessions and ensure they meet quality standards. Handle basic troubleshooting of studio equipment (training provided). Maintain cleanliness and organization of common areas and workspaces. Administrative Duties: Monitor and manage studio calendar and booking systems. Maintain client records and collect necessary documentation or waivers. Track inventory and supplies; notify management of low stock or needs. Support billing, invoicing, and payment processing (as needed). Assist with social media scheduling or light marketing tasks (optional, based on skill). Qualifications: Previous experience in a receptionist, front desk, or customer-facing role preferred. Interest or background in podcasting, media, or content creation is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable with basic tech (email, calendars, studio software; training provided).
Promise Recruitment is proud to be recruiting on behalf of one of our longstanding clients — a family-run domiciliary care agency with over 30 years of experience supporting families across the UK. With offices in London and Manchester, our client provides compassionate, high-quality health and social care services in a wide variety of settings, including: Complex & post-operative care Pediatric & IV medication support Mental health & respite care Dementia & post-stroke care Palliative & domiciliary care Rooted in a commitment to truly personalized care, they serve communities through both in-home support and community inpatient services — transforming the lives of seniors, children, and their families. The Role: HR Advisor We are seeking a proactive, experienced HR Advisor to join their dedicated team. You’ll be the first point of contact for HR-related matters, providing expert advice, supporting compliance, and playing a key role in recruiting and developing an outstanding care team. Key Responsibilities Provide expert HR guidance on employee relations, performance, conduct, and absence management Support recruitment, onboarding, and vetting of care staff, ensuring compliance with CQC and right-to-work legislation Maintain accurate staff records, contracts, DBS checks, and training compliance Assist with investigations, disciplinaries, and grievance procedures Review and maintain HR policies, procedures, and employee handbook Coordinate performance review processes and appraisals Generate regular HR reports for senior management Support employee engagement, retention, and wellbeing initiatives Ensure HR processes are compliant with GDPR and safeguarding standards
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service. How you'll drive the success: Fully support your management team on all aspects of the kitchen Ensure all our drinks and dishes are served to our specs and our team is fully trained Lead engaging and fun shifts, supporting teamwork across all departments Take pride in your restaurant and ensure everyone maintains impeccable cleanliness Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends £100 to celebrate your probation in Wahaca Up to £1000 through friend referrals Enhanced maternity, paternity, adoption pay Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs Cycle to work scheme Support from our trained Mental Health First Aiders Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: Own development plan and clear career path Our very own Masterchef and Cocktail competitions Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
Providing personal care, including showering, bathing, shaving and oral hygiene; supporting people with mobility issues and transfers using appropriate equipment; preparation of daily meals and support with feeding and hydration; supporting and assisting to take medication as per the company’s policies and procedures; domestic care, to include housework, laundry, ironing and shopping tasks; maintaining links with family and friends, paying bills, collecting prescriptions and other social activities; providing general care, including emergency assistance, promotion of independence and the prevention of loneliness; acting promptly and appropriately to protect from neglect or abuse and to promote the dignity and privacy.
JOB VACANCY Production & Studio Director (SOC Code: 3416) CONTRACT TYPE Full-time HOURS 37.5 hour per week (and a daily 30-minute unpaid break). PLACE OF WORK The production studio address is Flat 53, The Cooperative, 18 Corporation Street, Coventry CV1 1GF. However, you may be expected to work in various locations for music and video production purposes. SALARY £38,700.00 per annum/£19.85 per hour REPORTING TO The Company Director Who We Are We are a fast-growing, truly commercial and innovative video and music production studio that believes in touching lives through sound. Specialising in faith-inspired music, video, and storytelling, our mission is to inspire, uplift, and transform lives. We collaborate with visionary creatives across premium factual film, performance-led content, shortform, and audio. At the intersection of music, worship, videography, and culture, we cover the full creative lifecycle, from composition to production to illustration and distribution. Our goal is to redefine expression through worship, and transform how stories are told, and testimonies are shared. The Opportunity This is a rare and exciting opportunity to lead the creative vision and execution behind our music and video output. As Production and Studio Director, you will be the driving force behind our content, delivering high-impact projects that resonate globally. With music at the heart of every story, you’ll bring editorial excellence, technical innovation, and artistic vision to life, while championing our values and collaborating with exceptional talent and a forward-thinking leadership team. As Production and Studio Director at Heavenly Soundscape Productions, your role encompasses strategic leadership, creative direction, and hands-on execution across both music and video production. You will oversee all phases of development, production, and post-production to ensure quality, cohesion, and resonance in everything we produce. Your role will include the following: Creative & Artistic Direction Shaping the creative vision across music, video, and multimedia projects Collaborating with artists, producers, and directors to develop and deliver compelling content Ensuring that all team members align with a shared creative goal and brand ethos Using audience feedback and data insights to inform future creative direction Directing and participating in brainstorming sessions, storyboarding, and content planning Music & Audio Production Overseeing all stages of music creation, including songwriting, arrangement, recording, and post-production Setting up, calibrating, and operating professional audio recording equipment for studio and live settings Recording, mixing, and mastering audio tracks using digital audio workstations and sound consoles Implementing sound design for concerts, films, theatrical productions, and digital media Ensuring final mixes align with both technical standards and artistic intent Managing equipment maintenance and repairs to ensure smooth studio operations Keeping meticulous records of sessions, including mic placements, track sheets, and configurations Video Production & Editing Planning and directing live performance recordings, music videos, and studio content Capturing high-quality, cinematic footage that reflects the energy and artistry of our music Managing on-set lighting, camera rigs, and sound for maximum production value Editing footage using industry-standard software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) Syncing video and audio, applying colour grading, transitions, and visual effects Creating promotional, behind-the-scenes, and shortform content for digital and social platforms Archiving and organising digital assets for accessibility and future use Project & Production Management Managing production budgets and timelines to ensure timely, on-budget delivery Leading contract negotiations and securing the right talent for each project Coordinating schedules and resources across multidisciplinary teams Troubleshooting technical issues during both production and post-production Supporting live-streaming efforts and live-to-tape recordings as needed Strategy, Representation & Innovation Representing the company and its artists at industry events and public forums Staying up to date with trends in music, media, and worship content Bringing innovative ideas to enhance storytelling, audience engagement, and production quality Driving strategic planning that aligns production outputs with organisational goals and market trends This position offers a unique opportunity to influence the spiritual and cultural landscape through powerful multimedia storytelling. If you're a creative leader passionate about music, visuals, and purpose-driven content, we’d love to hear from you. Skills You Must Have To thrive as a Production & Studio Director at Heavenly Soundscape Productions, you will need a dynamic blend of artistic sensibility, technical mastery, and leadership acumen. The following skills are essential: Musical & Audio Production Skills Demonstrated musical talent and experience, ideally with a background as a musician, composer, or producer Deep technical knowledge of music production, recording techniques, audio engineering, and mixing/mastering processes Proficiency with digital audio workstations (DAWs) such as Logic Pro, Pro Tools, Ableton Live, or Cubase An excellent ear for detail, capable of analysing musical elements and identifying pitch, timing, or tonal inconsistencies Strong sound design and audio editing capabilities for music, film, and live production contexts Videography & Post-Production Skills Advanced skills in videography, including camera operation, lighting, and shot composition Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve Ability to synchronise audio and video, apply visual effects, colour grade, and produce cinematic storytelling Experience directing or producing music videos, live performance shoots, or studio documentaries Strong visual storytelling sensibility, with a keen eye for aesthetic, rhythm, and narrative flow Creative Direction & Strategic Thinking Visionary creative leadership with the ability to shape and guide artistic direction across disciplines Capability to translate abstract concepts into visual and auditory experiences that align with brand and mission Deep understanding of audience engagement, with the ability to interpret feedback and evolve content accordingly Up-to-date awareness of trends in music, digital media, worship culture, and creative technologies Management & Collaboration Strong team leadership and project management skills, with experience coordinating cross-functional creative teams Effective budget management and resource allocation for audio and video productions Skilled in contract negotiation and talent management, including session musicians, editors, and technical staff Ability to balance artistic vision with logistical and technical constraints to deliver quality outputs on time Interpersonal & Professional Skills Excellent networking and relationship-building skills to foster industry connections and artist collaborations Strong interpersonal communication and the ability to give and receive feedback constructively High emotional intelligence and resilience, especially when navigating creative criticism or high-pressure deadlines Exceptional attention to detail, organisation, and the ability to multitask across concurrent projects A growth mindset and openness to continuous learning in a rapidly evolving creative and technical landscape Additional Requirements Proficiency in English: You must demonstrate fluency in spoken and written English. A minimum of B2 level (CEFR) or A-Level equivalent proficiency is required. Legal and Immigration Compliance: You must meet the Home Office’s character and suitability requirements for a Skilled Worker visa, be lawfully resident in the UK, and hold valid permission to work. Policy Adherence: You are expected to comply fully with all company policies, procedures, and codes of conduct. Valid Documentation: A valid passport is required for identification and legal purposes. Background Screening: You must successfully pass a Disclosure and Barring Service (DBS) check or an internationally recognised equivalent. Flexibility and Mobility: You should be willing and able to work on location for video shoots and music production projects as required. Qualifications · Degree or diploma in Audio Engineering, Music Production, Film Production, Media Studies, or a related field · Proven training or certification in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and audio production tools (e.g., Pro Tools, Logic Pro) · Relevant portfolio demonstrating both audio and video production/editing proficiency Benefits Professional Development: Access to workplace-based training and opportunities for career progression within a creative and innovative environment. Annual Leave: Paid holiday entitlement of 28 days per year (inclusive of UK public holidays), calculated at 5.6 weeks per annum. The annual leave year runs from 1 April to 31 March. Pension Scheme: Enrolment in the NEST Pension Scheme, with employer contributions in accordance with statutory requirements. Travel Expenses: Reimbursement of reasonable travel costs for work carried out on projects outside of the studio location. Flexible hours with part-time options for regular days and times – guaranteed hours available (minimum of 37.5 hours per week).
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
We are seeking a dedicated Senior Care Coordinator with experience in mental health and therapeutic tools, including the use of DoLS experience. This role involves overseeing comprehensive care plans, Risk assessments, attending to urgent needs, and supporting both clients and staff in achieving high-quality outcomes. The ideal candidate will demonstrate adaptability, strong organisational skills, and a commitment to excellence in care delivery. Key Responsibilities: General Coordination Duties: Oversee the delivery of care services, ensuring they meet organisational and regulatory standards. Manage daily schedule and staff Rota’s, resolve issues, and act as a key point of contact for clients, families, and staff. Meeting Attendance: Attend multi-disciplinary meetings via Teams or in the homes of service users, often at short notice. On-Call Duties: Participate in an on-call Rota system, providing guidance and support during emergencies or outside regular working hours. Staff Supervision and Evaluation: Conduct supervisions, probationary reports, spot checks, and yearly appraisals. Support staff development through ongoing feedback and coaching. Client Assessments and Reviews: Perform initial assessments, regular reviews, and updates to care plans to address evolving client needs. Short-Notice Referrals: Manage short-notice referrals, ensuring services are established and operational safely and effectively. Workload Prioritisation: Maintain the ability to prioritise tasks effectively, balancing competing demands with professionalism and efficiency. Therapeutic Expertise: Incorporate the use of DoLS and other therapeutic tools in care plans to support clients’ mental health and emotional well-being. Documentation: Maintain accurate and comprehensive records of care plans, Risk assessments, progress notes, and incident reports in compliance with organisational policies. Building relationships: Building relationships with MDT’s, Social workers, clients etc...
Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required - Embrace and embed new changes in PE systems and processes. - Help the Team Leader to train the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Team Leader. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Team Leader where necessary. Who you are: You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. You are customer-focused, and enjoy interacting with customers. You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. You are hugely detailed oriented and don’t ever cut corners You love working in a team and helping to manage other chefs in the kitchen! You can clearly communicate both verbally and in writing ... A pasta lover! What we can offer: £12.50 per hour - £13.50 per hour from midnight onwards Monthly bonus according to site performance Join a dynamic, fast-moving & diverse team Regular team socials Free Pasta Evangelists products Referral Scheme bonus Cycle to work scheme Development Opportunities - you can grow inside the business About Pasta Evangelists Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
Job Opportunity: Medical Receptionist (Part-Time) Location: Jacksdale Medical Centre Hours: 15 hours per week – Tuesday, Wednesday & Friday, 13:30 – 18:30 Salary: National Minimum Wage (dependent on age and government guidance) Start Date: As soon as possible Are you a friendly, professional, and reliable individual with a passion for helping others? Jacksdale Medical Centre is looking for a part-time Medical Receptionist to join our close-knit, forward-thinking team. This is an excellent opportunity to be part of a progressive village GP surgery that values inclusivity, innovation, and collaboration. About the Role As a receptionist, you will be the first point of contact for patients, providing a warm, efficient, and professional service both face-to-face and over the phone. You will play a key role in the daily operations of the practice and contribute to our commitment to high-quality patient care. Key duties include: - Booking and managing appointments, including routine appointments from the waiting list - Handling telephone and in-person enquiries with compassion and clarity - Navigating patients to appropriate services and healthcare providers (care navigation) - Handling repeat prescription requests and liaising with clinical staff to ensure timely processing - Acting as a chaperone during clinical examinations when required, ensuring patient comfort and compliance with practice policies (training provided) - Collecting compliments and complaints as part of the practice’s continuous feedback and improvement process - Attending monthly practice meetings to stay informed and involved - Actively participating in quality improvement initiatives - Handling patient records and managing sensitive and confidential information in line with NHS policies and GDPR - Liaising closely with our GPs, nursing team, and administrative colleagues What We’re Looking For Essential criteria: - Competence in using various IT systems and the ability to quickly learn new software relevant to the practice - Able to prioritise and manage multiple tasks independently in a busy setting - Flexibility to adapt to changing situations and work effectively under pressure - Strong interpersonal skills to work professionally and collaboratively with colleagues and patients - Confidence and tact in managing difficult conversations - Strong attention to detail and organisational skills - Good literacy and numeracy skills, including accurate written communication and basic calculations (e.g., appointment timings, patient lists) Desirable: - Working knowledge of System One - Experience as a Medical Receptionist in a GP Surgery - Previous experience of customer care or dealing with members of public in a frontline role - GCSEs (or equivalent) in English and Maths Why Work With Us? At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN). - We are proud to support and invest in our team, and offer a wide range of benefits to ensure you feel valued and supported: - Protected learning time each month to support your professional development - Career development opportunities and access to additional training - Supportive team culture- we are a small team with no cliques or divisions; everyone supports one another - A practice ethos centred on inclusion- we value diversity and welcome all - Independent employee wellbeing support and external HR support - NHS Pension Scheme with employer contributions - Generous annual leave entitlement, including public holidays (pro rata) - Contractual sick leave entitlement, increasing with length of service, in line with our commitment to staff wellbeing - Free onsite parking - Structured induction and training for new staff - Access to NHS discount schemes (e.g., Blue Light Card) - Staff social events, bringing the whole team together to relax and celebrate our work - Stable, long-term employment in a respected, community-focused NHS GP surgery Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Summary: To oversee and manage the daily operations of the retail store, ensuring smooth functioning, high customer satisfaction, effective team performance, and achievement of sales targets. The manager also contributes to the strategic growth of the business through planning, performance analysis, and staff development. Key Responsibilities: 1. Operations Management Oversee all daily store operations to ensure efficiency and productivity. Maintain cleanliness, organization, and safety standards throughout the store. Manage inventory levels, stock replenishment, and liaise with suppliers. Ensure compliance with health, safety, and company policies. 2. Sales and Financial Performance Monitor daily, weekly, and monthly sales performance and report results. Set sales targets and develop strategies to meet or exceed them. Analyze sales trends and customer preferences to make data-driven decisions. Handle cash register operations, manage petty cash, and ensure accurate financial reporting. 3. Staff Management and Training Recruit, train, and supervise store staff (even if limited to one or two employees). Create work schedules and assign tasks. Provide ongoing coaching and performance evaluations. Promote a positive and productive work environment. 4. Customer Service Ensure high levels of customer satisfaction through excellent service. Handle customer inquiries, complaints, and returns in a professional manner. Train staff on best customer service practices and complaint handling. 5. Merchandising and Visual Presentation Ensure products are properly displayed and shelves are well-stocked. Implement store promotions and visual merchandising plans as directed. Monitor competitor activity and adapt store displays or product offerings when needed. Marketing and Community Engagement Assist with local marketing efforts such as social media, in-store promotions, and events. Build relationships with local businesses and customers to promote the brand. Reporting and Compliance Prepare and submit regular reports on sales, inventory, and staff performance. Ensure compliance with all retail laws, licensing requirements, and business regulations. Manage documentation and store records accurately. Qualifications and Skills: Strong leadership, organizational, and communication skills. Customer-oriented with excellent problem-solving ability. Proficient in POS systems and basic office software (e.g., MS Office). Ability to work flexible hours, including weekends and holidays.
We are seeking a skilled and certified Lash Technician to join our friendly team. The Lash Technician will be responsible for providing high-quality eyelash extension services, including classic, volume, and hybrid sets, as well as lash lifts and tints. The ideal candidate will have a passion for enhancing natural beauty, excellent attention to detail, and a commitment to providing exceptional client experiences. you can contact the salon directly Responsibilities: * Conduct thorough client consultations to understand their desired look and assess the health and suitability of their natural lashes. * Apply individual and/or volume eyelash extensions with precision and artistry, adhering to safety and sanitation standards. * Perform lash lift and tint treatments according to established protocols. * Educate clients on proper aftercare to ensure the longevity of their lash extensions or treatments. * Maintain a clean, organised, and sanitary workstation. * Stay up-to-date on the latest lash application techniques and trends. * Build and maintain a loyal client base through excellent service and professionalism. * Adhere to all salon/spa policies and procedures. * Assist with other salon duties as needed. Qualifications: * Valid lash extension certificate * Proven experience of minimum 2 years as a Lash Technician with a portfolio showcasing your work. * Proficient in various lash extension techniques (classic, volume, hybrid, mega volume). * Knowledge of lash lift and brow procedures is a plus. * Strong attention to detail and a commitment to precision. * Exceptional customer service and communication skills. * A passion for the beauty industry. Preferred Qualifications: * Certification in advanced lash extension techniques. * Experience with different lash brands and products. To Apply: Please submit your CV and a portfolio of your lash work and any social media work related pages where we can see examples of your work.
An Early Years Practitioner is required to start ASAP in a private nursery based in South West London to work with children age range 0 - 4 years old. Job Type: Full-time/Part-time positions Job Purpose: To provide high-quality care and education to children from birth to pre-school age in a supportive and inclusive environment. To promote the physical, emotional, social, and cognitive development of children, ensuring they reach their full potential. Key Responsibilities: 1. Care and Education: - Provide a safe, welcoming, and stimulating environment for children, ensuring their needs are met at all times. - Plan, implement, and evaluate educational programs for children from birth to pre-school age, ensuring they are tailored to meet individual needs. - Create a range of activities that promote learning and development, including play, exploration, and sensory experiences. 1. Observation and Assessment: - Observe and record children's progress, identifying their strengths and areas for development. - Use this information to inform planning and make decisions about the best ways to support children's learning and development. 1. Relationship Building: - Form strong, positive relationships with children, carers, and colleagues to ensure that all needs are met and that children receive the best possible care. - Develop and maintain effective communication systems to share information with colleagues, parents, and other stakeholders. 1. Teamwork and Collaboration: - Work collaboratively with colleagues to achieve team goals and objectives, including contributing to whole-team planning and delivery of educational programs. - Participate in professional development and training opportunities to enhance knowledge and skills. 1. Health, Safety, and Hygiene: - Maintain a clean, safe, and hygienic environment, adhering to relevant policies and procedures. - Ensure the health, safety, and well-being of children and colleagues, reporting any concerns to the Early Years Manager/Senior Leader. Requirements: - Diploma or Degree in Early Years Education or related field (or equivalent) - Experience of working with children from birth to pre-school age, including babies (0-12 months) - Knowledge of the Early Years Foundation Stage (EYFS) and other relevant early years frameworks and policies - Excellent communication and interpersonal skills - Ability to work effectively in a team and contribute to collaborative planning - Strong observational and record-keeping skills - First Aid training and certification (or willingness to obtain) - Enhanced DBS clearance preferable Desirable Qualifications and Experience: - NVQ or QCF Level 3 (or equivalent) in Early Years Education or related field - Experience of working with children with special educational needs or disabilities (SEND) - Knowledge of childcare legislation and regulations - Experience of planning and delivering educational programs for children from birth to pre-school age Working Conditions: - This role involves working in a nursery/school environment, with a varied and dynamic pace. - Willingness to work outdoors and participate in play-based activities with children is essential. - Ability to manage physical demands of the role, including lifting and moving equipment and children. Equal Opportunities: We are an equal opportunities employer, committed to diversity and inclusion. - We welcome applications from all qualified individuals, including those from minority ethnic backgrounds and with disabilities. - Competitive salary and benefits package How to Apply: If you are passionate about working with young children and are committed to delivering high-quality care and education
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
JOB DESCRIPTION Springout House Ltd: 16 Plus Semi-Independent 24/7 provision Join Springout House as a Support Worker We provide high-quality, 24/7 semi-independent accommodation and support for young people aged 16–18. This is a rewarding, hands-on role where you’ll make a real difference in the lives of young people as they develop independence and navigate challenging experiences. POST: Support Worker LOCATION: Barking and Dagenham RESPONSIBLE TO: Placement Manager Hours: 45 hours per week, including sleep-ins. Shift pattern: Start: 10:00 AM – 11:00 PM Sleep-in: 11:00 PM – 8:00 AM Off shift the following day at 10:30 AM Pattern: 3 shifts per week Pay: £12.21 per hour £60 per sleep-in What We Are Looking For: Experience: - Proven experience in working with young people or similar. - At least one year’s experience working in a children’s home, 16+ accommodation, or with young people who present challenging behaviour or are hard to place. OR: - At least three years’ experience of providing care and/or support services within another social care setting for children and young people. Staff We Are Looking For : A Support Worker who understands what it takes to support 16 to 18-year-olds in semi-independent living environments. You will be a ‘Key Person’ in ensuring the young people are kept safe, gain independent living skills, and feel happy and supported in their living environment. You will be part of a well-established, welcoming and enthusiastic team of well-being Workers. The successful candidate will be provided with full training but must be proactive, positive, approachable, non-judgemental and have a good sense of humour. You will also need to have the ability to make on-the-spot decisions and be ready to deal with challenging situations. You are also understanding of the trauma and rejection our young people have faced. Skills: Compassionate, resilient and committed to being a positive role model. Confident in managing young people in lone working environments. Flexible and able to work a rota that includes evenings, weekends and holidays. Qualifications: NVQ/QCF Level 3 in Children’s Health and Social Care (or equivalent), or a commitment to working towards this qualification. Requirements: -Experience as a support worker in residential children's homes. -Successful Candidates with have a enhanced DBS check -Must do overnight sleep-ins as part of the role. Key Responsibilities of Role: - Provide excellent unconditional support for our young people, ensuring their physical, emotional and everyday needs are met. - Provide one-to-one and group support, helping the young people with budgeting, their college attendance, etc. - Support young people with independent living and transition into the community by helping them access local services and facilities, and connecting them to additional support where needed. - Maintain the home environment, support each young person's health and well-being, and ensure the home is clean and tidy. - Help young people develop self-esteem, a feeling of safety and personal strategies to deal with unhelpful behaviour and thoughts, ultimately achieving their optimum potential. - Promote a positive safeguarding culture and a strong teamwork ethic. - Support a culture where people are valued and supported to make a difference to the lives of others. - Support or lead a wide range of activities and daily tasks. - Participate in assessing and reviewing support needs and in identifying and coordinating internal and external services, reviews and referrals in response to these. - Keep appropriate and accurate records of interventions with people, and inform other staff of relevant issues. - Contribute to the protection of individuals from the risk of abuse and harm to self and others who use our service. - Work within OFSTED and company standards and guidelines. - Undertake all duties in accordance with all P3 policies and work towards their continuing development and implementation. All job descriptions are subject to periodic review. This job description covers the range of duties required. It is Springout House’s policy to, wherever possible, reach an agreement on changes. However, if this is not possible, Springout House reserves the right to change the job description in line with the needs of the organisation. We will conduct pre-employment checks No criminal record is a must It is essential that you are committed to keeping Young People safe and have excellent knowledge of safeguarding young people. DEADLINE: 1st June 2025, if successful expect to hear from us by 2nd June 2025 Thank you!
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £12.21 per hour - £13.21 per hour from midnight onwards. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.
We are looking for a passionate and dedicated Nursery Practitioner to join our team in SW6. You will play a key role in providing exceptional care and education for children, ensuring a safe, nurturing, and stimulating environment that promotes their development. This is a fantastic opportunity for someone who is enthusiastic about early years education and committed to delivering high-quality childcare. Nursery Assistants, Nursery Practitioners, Nursery Room Leaders, Senior Nursery Practitioners all welcome to apply! Key Responsibilities:Childcare and Education Provide high-quality care and education to children in line with the Early Years Foundation Stage (EYFS) framework. Plan, deliver, and evaluate engaging and age-appropriate learning activities. Monitor and document children’s progress through observations, learning journeys, and assessments. Support the development of children’s social, physical, and emotional skills. Health and Safety Ensure a safe and secure environment for all children by adhering to safeguarding policies and procedures. Conduct daily checks and risk assessments to maintain a clean, safe, and well-organized environment. Promote health and hygiene practices, including meal supervision and supporting toileting routines. Parental Engagement Build positive and trusting relationships with parents and carers. Provide regular feedback to parents about their child’s progress, milestones, and daily activities. Address any concerns or queries from parents professionally and empathetically. Team Collaboration Work collaboratively with colleagues to plan and deliver high-quality childcare services. Participate actively in team meetings, training sessions, and nursery events. Support the Nursery Manager and senior staff in maintaining smooth daily operations. Qualifications and Experience:Essential:Level 3 Diploma in Childcare or equivalent qualification. Sound knowledge of the EYFS framework and early childhood development. Previous experience working in an early years setting. Understanding of safeguarding and child protection protocols. Paediatric First Aid Certificate (or willingness to obtain).
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main Purpose: The Deputy Headteacher will support the Headteacher to create a culture of constant improvement through inspirational leadership, being committed to the highest achievement for all areas of the school, to provide an outstanding education for all pupils. With excellent leadership skills and adopting a hands-on approach, the Deputy Headteacher will support the Headteacher in managing the day-to-day operations of the school and have a strong track record of working within specialist schools, improving teaching and learning and curriculum development. The duties outlined, in line with Headteacher and Teacher standards, are in addition to the ones stated in the last School Teachers’ Pay and Conditions Document that you will automatically be required to meet. The Deputy Headteacher may also be required to undertake professional duties delegated by the Headteacher. Key Responsibilities To ensure a high-quality service is provided to meet the educational and support needs of our students. To support the Headteacher to: · Provide professional leadership to secure sustained improvements in school’s performance in partnership with staff, pupils, parents, governors, the local authority and the community · Provide an environment for teaching and learning that empowers pupils and staff to achieve their fullest potential · Undertake any professional duty of the Headteacher which may be delegated in accordance with the pay and conditions document · Deputise for the Headteacher and undertake, in their absence, all professional duties Leadership and Managing Staff The Deputy Headteacher will support the Headteacher to work with the Interim Executive Board (IEB) to develop the strategic view of the school and analyse and plan for its future needs and future developments. The Post holder will: · Deputise and undertake overall responsibility for the school in the absence of the Headteacher and on any other occasions which are deemed necessary · Create and develop an ethos and culture in which all staff recognize that they contribute to and are accountable for the success of the school, including improving the quality of education provided, and standards achieved and ensuring that constructive working relationships are formed and maintained · Share with the Leadership Team the responsibility for supporting and promoting the wellbeing of all staff · Plan, allocate, support and evaluate work undertaken by individuals, groups, and teams, ensuring that there is clear delegation of tasks and devolution of responsibilities · Manage and monitor the use of staff and resources effectively and efficiently, taking the lead on arranging and managing staff cover and working with relevant agencies · Assist the Headteacher in monitoring and supporting the work of the staff team to identify individual and whole school staff training needs and requirements · Ensure the sharing of expertise as well as the implementation of statutory and local frameworks for staff appraisal and performance management · Motivate and enable teachers, including senior and middle leaders and support staff, to develop expertise in their respective roles through high quality continuing professional development · Work with the Headteacher to ensure strong succession planning, including a commitment to growing future leaders · Sustain motivation of self and other staff · Ensure that professional duties are fulfilled, as specified in the most recent Conditions of Service for School Teachers, in line with the Teachers’ Standards (2011) Strategic Direction · Work closely with the Headteacher in developing the school’s strategic vision and ensure the school’s vision is communicated and clarified to all stakeholders · Contribute to the school Development Pan and Self-Evaluation Form to ensure that the aims, values, and objectives of the school are met · Ability to support and challenge staff effectively · Work with staff, parents and governors to ensure effective, sustainable school improvement and efficient management of school resources · Hold and articulate clear values and moral purpose focused on providing high quality education for all pupils · Contribute to planning for the school’s future needs and further develop and monitor the plans already in place · Provide information, objective advice and support to the Headteacher to secure effective teaching and learning, ensuring improved standards of achievement, efficiency and value for money are met · Work closely with the Headteacher and governors in strategic planning, budget preparation and monitoring and effective budget management · Monitor, evaluate and review the impact of school policies, priorities and targets, taking or advising action where necessary · Ensure that parents/carers re well-informed about the curriculum, their child’s attainment and progress and about the contributions they can make to support their child’s progress · Meet with the Headteacher and the leadership team regularly to discuss matters of policy, organization and development Teaching and Learning · Take a whole school responsibility for developing and promoting teaching for pupils with specific SEND, in particular SEMH and ASC · Coach teachers across the school to improve their practice · Promote, develop and ensure high-quality delivery of a curriculum appropriate to the needs of the school’s pupils · Determine, organise and implement assessment monitoring and evaluation to identify and act on areas for improvement · Work with the Headteacher to analyse the school’s assessment data to make whole school improvements to teaching and learning and ensure consistent practice across the school and identify areas of CPD · Work with the Headteacher to create and maintain environments which promote and secure good teaching, effective learning, high standards of achievement and good behaviour for learning throughout the school · Undertake teaching duties to cover teachers where necessary and modelling effective teaching, good classroom organization and display and high standards of achievement Community · Be the Designated Safeguarding Lead and keep up to date with relevant legislation and guidance and monitor and advise the Headteacher on issues relating to pupil safeguarding and wellbeing following the child protection procedures adopted by the school · Lead and take responsibility for Safeguarding and child protection procedures, training and referral processes, working I close partnerships with parents, multi-agencies and staff to ensure the safety of all pupils is paramount · Liaise with other schools to create, promote, evaluate and develop positive relationships between schools · To be attuned to national developments, best practices and innovation in the field of SEN · Develop links and partnerships with other local special and mainstream schools to enhance and share good practice and foster school-to-school support networks · Work with the Leadership Team to develop a school culture which continues to promote equality and diversity and reflects its wider community · Work collaboratively with multi-disciplinary team and other health professionals to maximise their input and impact on pupils and keep them safe · Collaborate with other agencies to promote the academic, spiritual, moral, social, emotional, and cultural well-being of pupils and their families · Work in partnership with the governing body and attend meetings to represent the school as directed by the Headteacher Other Duties · The post holder may be required to perform duties other than those given in the job description · The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of a post · In consultation with the post holder, the Headteacher and governing body retain the right to implement changes to this job description to reflect changes in the demands of the post
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (MasterChef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine . With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Bartender who has great passion for perfectly crafted cocktails using fresh ingredients, and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: · Demonstrate your expertise and passion for crafting perfectly served cocktails. · Keep your bar spotless and well-maintained at all times. · Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own MasterChef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).