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Job Description You will be responsible for conducting timely audits of service delivery, monitoring progress against improvement plans, and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved. In addition, you’ll support the branch teams by delivering aspects of operational training, mentoring staff, and providing guidance on care delivery and the effective use of systems. This role is ideal for someone with a strong understanding of compliance and quality standards in social care, and a passion for supporting others to deliver excellent service. • Quality Assurance & Compliance: Conduct regular audits and governance reviews to identify risks, ensure regulatory compliance, and support the implementation of improvement plans. Provide training, mentoring, and practical support to branch teams to enhance service quality and achieve high compliance levels., • Customer Engagement: Act as the main point of contact for customer concerns and feedback, including Voice of the Customer reviews. Analyse feedback data, collaborate with the Branch Manager on improvements, and maintain a visible presence within the Extra Care Scheme to ensure ongoing customer satisfaction., • Operational Support & Mentorship: Support care professionals and branch staff through training and mentoring on care delivery, reporting systems, and policy implementation. Assist with investigations, contribute to change management initiatives, and provide hands-on support during service challenges or crisis situations.

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £38,976 to £47,229 per annum One Permanent and One Fixed Term (Until March 2028) Fulltime - 36 hours Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Role Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: • To be emotionally mature and confident to work with people facing homelessness for various reasons., • Be a good listener and able to apply what you hear to the legal framework in which we work., • Be organised in your work and able to keep on top of changing priorities., • Be able to engage and work collaboratively with families and individuals who require housing assistance., • Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness., • Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard., • Be a motivated and engaged team player. About The Role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant’s current housing. Essential Qualifications, Skills And Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline Closing Date: Sunday 11th January 2026 Shortlisting Date: Week commencing Monday 12 January 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils Attached documents • Homelessness Prevention and Solutions - Job Profile.pdf, • Anonymised Application Guide for candidates.pdf

About The Role We are seeking a detail-oriented Payroll Specialist to join our team in London. This role will support payroll operations across multiple countries, working closely with our managed service provider to ensure accurate and timely payroll processing. The successful candidate will act as the key liaison between internal stakeholders and our external payroll partners, ensuring compliance and excellent service delivery across multiple jurisdictions. This role will report jointly into MARI’s HR and Finance teams. Key Responsibilities Payroll Processing & Coordination • Coordinate with the payroll provider to ensure accurate and timely payroll processing for MARI entities in multiple countries, • Collect, validate, and submit payroll data including new starters, leavers, salary changes, bonuses, and other variable pay elements, • Support with the calculation and processing of leave of absence pay including statutory maternity, paternity, adoption and sick pay where appropriate, • Review payroll outputs and reports for accuracy before final approval, • Ensure correct deductions flow through to payroll processing, from benefits and other taxable entitlements, • Ensure all payroll deadlines are met across multiple jurisdictions with varying pay cycles, • Maintain payroll calendars and communicate key dates to relevant stakeholders Data Management & Compliance • Maintain accurate employee payroll records in HRIS and payroll systems, • Ensure data integrity between HR systems and payroll platforms, • Support compliance with local tax, social security, and employment regulations across multiple countries, • Assist with year-end processes including P60s, P11Ds, and equivalent statutory reporting in other jurisdictions, • Support employee benefits-related tasks as needed, including maintaining data for benefits systems, auditing deductions via payroll and enrollment reports, employee communications, monitoring renewals and annual enrollment efforts, • Ad hoc reporting and analysis, • Maintain confidentiality of sensitive payroll information Stakeholder Management • Act as the primary point of contact between employees, HR, finance, and the managed service provider, • Respond to employee payroll queries in a timely and professional manner, • Liaise with the managed service provider to resolve payroll discrepancies and issues, • Collaborate with HR on payroll-related matters including benefits administration and policy implementation, • Liaise in a timely manner with benefits providers to ensure smooth processing of payments, deductions and other relevant updates, • Work with Finance to ensure accurate reporting and reconciliations Process Improvement & Reporting • Support the development and documentation of payroll processes and procedures, • Ensure adherence to governance oversight and escalation points, • Identify opportunities for process improvements and efficiency gains, • Generate payroll reports for management, finance, and audit purposes, • Assist with internal and external audits related to payroll, • Stay informed of legislative changes affecting payroll in relevant countries Essential Requirements Experience & Knowledge • Previous payroll administration experience, ideally supporting multi-country operations, • Understanding of UK payroll legislation and tax regulations (knowledge of other European countries desirable), • Experience working with managed service providers or external payroll vendors, • Familiarity with payroll systems and HRIS platforms, • Understanding of payroll accounting and month-end processes Skills & Competencies • Strong attention to detail and high level of accuracy, • Excellent organizational and time management skills with ability to manage multiple deadlines, • Strong numerical and analytical skills, • Proficient in Microsoft Excel (vlookups, pivot tables, formulas), • Excellent communication skills with ability to explain payroll matters clearly to non-payroll audiences, • Problem-solving mindset with ability to work independently, • Discretion and ability to handle confidential information appropriately Desirable Requirements • Experience with multi-country payroll across European and APAC jurisdictions, • Experience with payroll, HRIS and benefits systems, • Working knowledge of employment legislation across multiple regions

The Principal will work with Associate Directors, Heads of Sector and Directors in the relevant ESD team to deliver the Bank’s commitments under its Environmental and Social Policy, covering environmental and social appraisal and monitoring of the Bank's portfolio of projects and activities in var

The Principal will work with Associate Directors, Heads of Sector and Directors in the relevant ESD team to deliver the Bank's commitments under its Environmental and Social Policy, covering environmental and social appraisal and monitoring of the Bank's portfolio of projects and activities in vario

Orchard Hill College Academy Trust is seeking dedicated/skilled individuals to join our Board of Trustees.This is a unique opportunity to contribute to a dynamic organisation that transforms lives of children and young people with SEND.What difference will you make?.At OHC&AT, trustees play a pivota

SalaryRange:£40-48,000padeponexp.Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Our well-established client law firm based in Hertfordshire/Bedfordshire is currently seeking Criminal Duty Solicitors to join their established

Do you want to inspire students to understand society, culture, and human behaviour? A Kings Langley secondary school is seeking a Sociology Teacher to teach KS4 and KS5, helping pupils develop critical thinking, research skills, and social awareness in a stimulating and supportive environment. Teac

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experi

Community Outreach Officer We are Hestia.At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individual

Director at Rolf Berryman Consultancy - 07960549682.We are seeking a seasoned and motivated.This is a senior role with the expectation that, within three years, you will assume leadership of the firm’s charities law practice.You will advise charity trustees, senior staff, and fee-earners across a

Learning & Development Specialist.Advanced Aerospace & Defence Manufacturing (Learning and Development).Denham, Uxbridge | Manufacturing | Permanent Are you a trainer who is passionate about developing technical talent and shaping the next generation of aerospace engineers? Join a leading UK enginee

Ensuring compliance with the firm's Equality and Diversity Policy.

Job Description The Role We are looking for a committed Volunteer Grant & Funding Coordinator to help us secure financial support and grow our mission impact.This is a vital role for our start-up charity, ideal for someone with initiative, strong communication skills, and a heart for helping other

Job Role: Justice Education Lead Location: HMP Feltham Salary: From £35,000 + £5,000 London Weighting Contract: Permanent.Role Overview: We are recruiting a Justice Education Lead (Assistant Manager) to support the effective delivery of high-quality education within a prison environment.Based on-s

Local Advisory Board Member – Eden Academy Trust.Our volunteers work closely with school leaders, offering insight, feedback, and local perspectives to help shape the school’s development and support every child’s success.As a volunteer on our local advisory board, you will:.No previous experi

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!.We are looking for a Community Key Worker.Fixed Term until 31st March 2027.This post is open to female applicants o

A health service organization in Crawley is seeking a Head of Community Resilience to lead and manage the community resilience teams effectively.The role involves improving performance and efficiency, engaging volunteers, and implementing strategic development initiatives.Ideal candidates will have

An amazing new job opportunity has arisen for a committed CAMHS Consultant Psychiatrist to work in an amazing hospital based in the Charlwood, Surrey area.You will be working for one of UK's leading health care providers.This is a low and medium secure hospital specialising in treating male patients

Write a short description of your company, a boilerplate of the business, service or product that you offer.Include your business idea and the target audience.This text is primarily supposed to be descriptive, not selling.We are looking for a Politics Teacher to work in an Outstanding School startin

Our mission is to transform the way people end relationships in a kinder and better way, and to help couples avoid the emotional and financial turmoil of traditional solicitor approaches.As pioneers of working with couples, we’ve shaped the landscape of no-fault divorce and helped thousands untie

Paid Social Team Leadership - You will directly manage a Senior Performance Marketing Executive who will support you operationally and directly manage campaigns, pushing them on best practice, scaling techniques and creative testing. Paid Social Conversion Rate Optimisation - Be responsible for push

A leading healthcare provider in the UK seeks a Consultant Child and Young People Psychiatrist to join a multidisciplinary team in delivering care for young patients with mental health issues.The role involves clinical leadership, treatment planning, and contributing to service development.An attrac

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Business Director - HR at LHH Recruitment Solutions (formerly Badenoch + Clark).People Partner | Permanent | Horsham | Hybrid | Up to £60k.Are you a strategic HR generalist who thrives on coaching

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental health problems, drug and alcohol problems and learning disabilities in Surrey and North East Hampshire for people of all ages.

Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle.We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and Sout

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.Legal Counsel for BYD UK & BYD EU (Fleet Sales

Then look no further and apply to join Watford FC’s Community Sports & Education Trust’s social inclusion department to provide opportunities for young people in areas of high need to create safer and more inclusive communities!. The Youth Engagement Officer (YEO) will be responsible for the coo

Join Saxonbrook Medical: A Forward-Thinking Practice Designed for Modern GPs.Location: 2 Sites in Crawley, West Sussex.Flexible Opportunities: 4–10 sessions per week (Full-time or Part-time).Progression: Opportunities for Lead GP Roles and Partnership.Highly Competitive Salary + NHS Pension + Exce

The surgery offers 20-minute appointments, very few home visits, and a well-supported clinical structure featuring paramedic practitioners, nurses, a social prescriber and a prescribing lead. Good opportunities to socialise with the team (daily coffee break at 10am and shared lunch). How we use your

To provide timely advice and consultation to GP's, social services and other referrers, facilitating appropriate access to services. Vibrant cities that offer an array of restaurants and bars for social events.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!.Non Crimes Domestic Abuse Worker.Wembley Police Station/Brent Civic Centre (occasional travel to Hammersmith office

As a Housing Triage Officer on a 3-month FTC with a local authority, you will serve as the initial point of contact for residents seeking housing assistance.Your role is crucial in providing early intervention and advice to prevent homelessness, ensuring that residents receive the necessary support

Familiarity with social housing allocation processes, the private rented sector, and supported accommodation pathways.

Write a short description of your company, a boilerplate of the business, service or product that you offer.Include your business idea and the target audience.This text is primarily supposed to be descriptive, not selling.The Religious Studies Teacher vacancy you have been waiting for….Are you loo

We are seeking a dedicated Social Worker to join our Children with Disabilities Team, a dynamic and responsive group committed to supporting disabled children and their families. This role is integral to providing comprehensive social work services, from initial assessment to long-term planning, wit

Robert Half is delighted to be exclusively partnering with a well-established organisation operating within the energy infrastructure and utilities sector.The business plays a crucial role in delivering "last mile" electricity, water, gas and heat networks to residential and commercial developments

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A Recognised Walton on Thames law firm is seeking a Litigation Lawyer to join its dynamic team in Walton on Thames.You will handle a broad range of civil and commercial litigation matters, including contract disputes, property litigation, professional negligence, and contentious probate.This is an e

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A variety of social and wellbeing activities each month. This will include press releases, social media activity, producing promotional literature. Monitor and document income and expenditure according to Enable policy and procedure.

We are recruiting a UK-based Nominee Executive to support the establishment of a UK bank account and ensure ongoing adherence to statutory and compliance requirements.This is a part-time, non-operational role with a minimal workload.The initial phase may involve 1–2 hours in the first month, follo

Hybrid (Manchester or Shoreham).Building a career in cyber security that actually goes somewhere?.Focus Group is scaling our Security Operations Centre, and we need a SOC Analyst Level 2 who can investigate complex threats, mentor junior analysts, and help shape how we protect our growing customer b

Experience of teaching students with Special Educational Needs, Social, Emotional or Mental Health needs or other capacity (youth work, counselling or similar).

HomeCareDirect is a leading national provider of personalised home care.We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.As a valued member of our team, you’ll enjoy

Experience of teaching students with Special Educational Needs, Social, Emotional or Mental Health needs or other capacity (youth work, counselling or similar).