Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.
An Early Years Practitioner is required to start ASAP in a private nursery based in South West London to work with children age range 0 - 4 years old. Job Type: Full-time/Part-time positions Job Purpose: To provide high-quality care and education to children from birth to pre-school age in a supportive and inclusive environment. To promote the physical, emotional, social, and cognitive development of children, ensuring they reach their full potential. Key Responsibilities: 1. Care and Education: - Provide a safe, welcoming, and stimulating environment for children, ensuring their needs are met at all times. - Plan, implement, and evaluate educational programs for children from birth to pre-school age, ensuring they are tailored to meet individual needs. - Create a range of activities that promote learning and development, including play, exploration, and sensory experiences. 1. Observation and Assessment: - Observe and record children's progress, identifying their strengths and areas for development. - Use this information to inform planning and make decisions about the best ways to support children's learning and development. 1. Relationship Building: - Form strong, positive relationships with children, carers, and colleagues to ensure that all needs are met and that children receive the best possible care. - Develop and maintain effective communication systems to share information with colleagues, parents, and other stakeholders. 1. Teamwork and Collaboration: - Work collaboratively with colleagues to achieve team goals and objectives, including contributing to whole-team planning and delivery of educational programs. - Participate in professional development and training opportunities to enhance knowledge and skills. 1. Health, Safety, and Hygiene: - Maintain a clean, safe, and hygienic environment, adhering to relevant policies and procedures. - Ensure the health, safety, and well-being of children and colleagues, reporting any concerns to the Early Years Manager/Senior Leader. Requirements: - Diploma or Degree in Early Years Education or related field (or equivalent) - Experience of working with children from birth to pre-school age, including babies (0-12 months) - Knowledge of the Early Years Foundation Stage (EYFS) and other relevant early years frameworks and policies - Excellent communication and interpersonal skills - Ability to work effectively in a team and contribute to collaborative planning - Strong observational and record-keeping skills - First Aid training and certification (or willingness to obtain) - Enhanced DBS clearance preferable Desirable Qualifications and Experience: - NVQ or QCF Level 3 (or equivalent) in Early Years Education or related field - Experience of working with children with special educational needs or disabilities (SEND) - Knowledge of childcare legislation and regulations - Experience of planning and delivering educational programs for children from birth to pre-school age Working Conditions: - This role involves working in a nursery/school environment, with a varied and dynamic pace. - Willingness to work outdoors and participate in play-based activities with children is essential. - Ability to manage physical demands of the role, including lifting and moving equipment and children. Equal Opportunities: We are an equal opportunities employer, committed to diversity and inclusion. - We welcome applications from all qualified individuals, including those from minority ethnic backgrounds and with disabilities. - Competitive salary and benefits package How to Apply: If you are passionate about working with young children and are committed to delivering high-quality care and education