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Software support jobs in United Kingdom

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  • CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    11 hours ago
    Full-time
    London

    We are an independent local family owned funeral directors established since 1881. We use our expertise gained from generations of experience, to provide guidance, care and outstanding personal service to families at a difficult times. Due to our success, we are currently seeking another member for our Team. You must be A Cantonese/ Mandarin speaker, compassionate and detail-oriented with good computer literacy skills to join our team. You will be managing the niche/columbarium services, including the administrative work required, as well as assisting bereaved families in making funeral arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the columbarium services, as well as your funeral arrangements. If you speak Cantonese and/or Mandarin, have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: • Meet with bereaved families to discuss funeral arrangements and guide them through the process with empathy and professionalism., • Assist families in selecting appropriate funeral services, including caskets, and urns., • Utilise computer software and digital tools to maintain accurate records of funeral arrangements, customer preferences and financial transactions., • Travel to and from embassies to submit or collect relevant documentation., • Collaborate with the other company’s departments to ensure that all aspects of the funeral run smoothly., • Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries., • Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job., • There is also opportunity for overtime. Qualifications: • Cantonese and/or Mandarin speaker, with a good understanding of the Chinese culture., • Previous experience funeral arranging or a related field is preferred, but not necessary, as training will be given., • Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families., • Excellent organisational skills with meticulous attention to detail., • Outstanding interpersonal and communication skills, both verbal and written., • Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software., • Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously., • Be a good team player., • High degree of professionalism, integrity, and confidentiality.

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  • Assistant Property Manager
    Assistant Property Manager
    2 days ago
    £18000 yearly
    Full-time
    London

    Relocation Homes, an independent Estate Agency based in Edmonton, London, is seeking a Property Manager to join our busy office. You will help manage our residential lettings and property management portfolio. Key Responsibilities: • Work within the Lettings team to ensure the smooth running of all aspects of managing over 200 properties., • Manage approximately 200 properties, working alongside a Senior Property Manager., • Handle EICR reports, property renewals, some rent chasing, and other relevant administrative duties., • Cover the management of all properties when the Senior Property Manager is away., • Manage properties using CRM online issue reporting management software, keeping it up-to-date., • Deal with maintenance-related enquiries, liaise with contractors, understand costs, place works orders, and arrange repairs., • Coordinate our maintenance teams to ensure timely and efficient repairs., • Liaise with tenants regarding move-out dates and ensure vacant properties are advertised by Lettings Negotiators; organise cleaning for new occupancy., • Act quickly to deal with emergencies., • Act as liaison between tenants and landlords., • Negotiate contract renewals., • Assist with any ad hoc tasks to support the business., • Manage rental property queries, both tenant and property-related. Essential Candidate Qualities: • Knowledge of Lettings legislation., • Previous experience in property management., • Organised, enthusiastic, with excellent administration and IT skills., • Ability to communicate effectively with Landlords, tenants, and contractors, both by phone and face-to-face., • IT Competency., • Excellent customer service skills., • High attention to detail and accuracy., • Ability to work under pressure., • Must be organised and able to prioritise., • Flexible, positive attitude., • Ability to learn quickly and a team player., • Driving License Essential., • Knowledge of Prosperity CRMs software is a plus, but full training will be provided if you currently use an alternative CRM / account system. Working Hours: • 6-day week, Monday to Friday, 9am to 6pm. Job Type: • Full-time, Permanent., • This is not a remote position. Property Management is a unique and fast-paced career where no two days are ever the same.

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  • Office Administrator
    Office Administrator
    6 days ago
    £24000–£26000 yearly
    Full-time
    London

    Location: Streatham Hill, Lambeth Salary: £24,000 – £26,000 per annum Job Type: Full-time We are a growing organisation within the healthcare sector seeking a reliable and organised Office Administrator to manage day-to-day office administration and front-of-house duties. This is a key role within the business, suited to someone with strong organisational skills and prior experience in a professional office environment. Key Responsibilities: • Managing general office administration and reception duties, • Handling incoming calls, emails, and visitors professionally, • Maintaining records, files, and office documentation, • Taking and writing accurate meeting minutes, • Assisting with scheduling, correspondence, and internal coordination, • Supporting the wider team including care management with administrative tasks as required requirements • Proven experience in office administration or receptionist roles, • Strong computer skills, including email, word processing, and basic office software and care management systems, • Excellent written and verbal communication skills, • Professional, organised, and detail-oriented, • Familiarity with healthcare or professional services environments is desirable Additional Information • Applicants must have the right to work in the UK, • Prior experience working in a structured office environment is essential, • Live within Southwest London not more than 5 miles radius We offer a competitive salary, 4 weeks & 8 bank holidays; training; a supportive working environment, and the opportunity to grow within an established healthcare-focused organisation. To apply: Please send your CV and a brief cover note

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  • Design & Print Studio Operations Assistant
    Design & Print Studio Operations Assistant
    6 days ago
    £12.5–£13 hourly
    Part-time
    Nine Elms, London

    Job Overview We are seeking a detail-oriented and organised Design & Print Studio Operations Assistant to support our print and design team. This paid position offers an excellent opportunity to gain hands-on experience in studio operations, print production, administrative tasks, and client coordination within a dynamic creative environment. The successful candidate will play a vital role in ensuring smooth daily operations, assisting with print and design projects, operating print equipment, and supporting finishing processes while maintaining efficient studio workflows. Duties • Provide administrative support including data entry, filing, and managing studio schedules, • Assist with the organisation of print and design projects from inception to completion, • Operate digital printing equipment and assist with print production tasks, • Carry out print finishing tasks such as cutting, trimming, folding, laminating, binding, and packaging, • Monitor print jobs to ensure quality control and consistency of output, • Maintain and organise print materials, paper stock, inks, and consumables, • Assist with basic equipment maintenance and ensure workstations remain clean and organised, • Handle incoming calls with professional phone etiquette and direct enquiries accordingly, • Support the team with office tasks such as photocopying, scanning, and maintaining supplies, • Utilise Microsoft Office and Google Workspace tools for document creation, email correspondence, and project tracking, • Manage client files and project documentation accurately using QuickBooks and other relevant software, • Coordinate with vendors and suppliers to ensure timely delivery of materials, • Support studio operations by maintaining organisation of equipment and workspace, • Assist in preparing presentations or proposals as needed for client meetings, • Pack and prepare completed print orders for client collection or delivery Qualifications • Proven office experience with strong organisational skills, • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications, • Experience with QuickBooks or similar accounting software is desirable, • Excellent typing skills and data entry accuracy, • Strong administrative background with clerical experience preferred, • Good communication skills with professional phone etiquette, • Ability to multitask efficiently in a fast-paced environment, • Familiarity with print production equipment and finishing techniques is advantageous but not essential, • Interest in design, print production, or creative studio environments, • Organised, proactive, and able to work independently as well as part of a team This role offers an engaging environment for individuals looking to develop their administrative and production skills within the creative industry. The ideal candidate will be enthusiastic, reliable, and eager to contribute to the smooth running of our studio operations.

    No experience
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  • Java Software Engineer
    Java Software Engineer
    9 days ago
    £18000–£24000 yearly
    Full-time
    London

    Software Engineer with 3 to 5 years of Java experience ▪ Writing and maintaining technical documentation for applications ▪ Creating and deploying patches and updates. ▪ Assisting in the design and implementation of IT projects. ▪ Monitoring system performance and coordinating software upgrades. ▪ Providing technical support to end-users.Leading software development projects and initiatives ▪ Writing well-designed, testable, and efficient code for designing, developing, and testing software solutions and applications ▪ Building reusable components and libraries for future ▪ Troubleshooting and debugging to optimize performance ▪ Providing code documentation and other inputs to technical documents ▪ Ensuring software quality and performance through testing and optimization ▪ Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review ▪ Conducting and participating in code reviews and ensuring adherence to coding standards ▪ Interface with other technical personnel or team members to finalise requirements. ▪ Write and review portions of detailed specifications for the development of complex system components. ▪ Work closely with other development team members to understand complex product requirements and translate them into software designs. ▪ Successfully implement development processes, coding best practices, and code reviews. ▪ Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.

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  • Software Engineer
    Software Engineer
    9 days ago
    £12.95–£14.5 hourly
    Full-time
    London

    Software Engineer Intern (12-Month Internship) Company: Eminence Inc Limited Location: United Kingdom Duration: 12 Months (Full-Time Internship) Salary: UK National Minimum / National Living Wage (in line with current UK Government guidelines) About the Opportunity Eminence Inc Limited is offering an exciting 12-month Software Engineer Internship for motivated and passionate individuals looking to gain hands-on experience in real-world software development projects. This internship provides the opportunity to work on live projects from initial concept through to deployment, collaborating closely with clients, stakeholders, and experienced development teams. Key Responsibilities As a Software Engineer Intern, you will: • Gather and analyse software requirements from clients and stakeholders, • Assist in designing software frameworks, data flows, and work processes, • Develop and design information systems and integrated applications, • Participate in feature development and full software development lifecycle, • Evaluate application feasibility and identify/report bugs, • Support testing, debugging, and vulnerability assessments, • Assist in building and maintaining IT security for applications, • Contribute to system enhancements and performance improvements, • Help integrate software with internal back-end systems, • Develop scripts for automation and data visualisation, • Support architecture development and algorithm analysis, • Participate in product design meetings and client discussions, • Assist in documentation, diagrams, and technical presentations, • Contribute to cloud storage and data storage planning Requirements • Currently pursuing or recently completed a degree in:, • Computer Science, • Software Engineering, • Information Technology, • Or related field, • Basic knowledge of programming languages Java, Python, C++, JavaScript or similar, • Understanding of software development lifecycle, • Knowledge of databases and cloud technologies (desirable), • Strong analytical and problem-solving skills, • Good communication and teamwork abilities, • Interest in cybersecurity and software testing (advantageous), What You Will Gain, • Real-world industry experience, • Exposure to full-cycle software development, • Experience working with clients and stakeholders, • Hands-on practice in testing, security, and system integration, • Mentorship from experienced engineers, • Opportunity to develop professional and technical skills, • Potential opportunity for permanent employment upon successful completion

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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    9 days ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    10 days ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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  • Business Development Manager
    Business Development Manager
    15 days ago
    Full-time
    London

    Role Overview As a Commission‑Based Business Development Associate, you will be responsible for identifying, engaging, and closing new business opportunities within the catering, hospitality, and events ecosystem. This role is ideal for someone who thrives on autonomy, enjoys building relationships, and is motivated by uncapped earning potential. You’ll be representing a premium SaaS product in a lucrative industry where clients often manage multi‑million‑pound event portfolios. Your success directly translates into high‑value commissions. Key Responsibilities • Identify and prospect catering companies, event planners, event venues, decor and production companies, and hospitality groups that would benefit from Event Boss., • Build and manage a strong pipeline of qualified leads through outreach, networking, and industry engagement., • Deliver compelling product demonstrations (with support from our technical team when needed)., • Understand client pain points and articulate how Event Boss solves operational, financial, and workflow challenges., • Negotiate and close deals, ensuring a smooth handover to the onboarding team. Maintain accurate activity records in our CRM. Represent Event Boss at industry events, trade shows, and networking opportunities (optional but encouraged). Provide market feedback to help shape product development and sales strategy. What We’re Looking For Proven experience in business development, sales, or account acquisition—ideally in SaaS, hospitality tech, events, catering, or related sectors. • A self‑starter with strong initiative and the ability to work independently., • Excellent communication, negotiation, and relationship‑building skills., • Comfortable with a commission‑only structure and motivated by high earnings., • Ability to understand and explain software solutions in a clear, value‑driven way., • Strong organisational skills and a disciplined approach to pipeline management. What We Offer Uncapped commission structure with high earning potential. Full product training and ongoing support from our leadership and technical teams. A premium, in‑demand product in a large and rapidly growing industry. Flexible working, work from anywhere, set your own schedule. Opportunities for progression into senior sales or regional leadership roles as we scale. Ideal For • Experienced business developers seeking a high‑reward, low‑restriction role., • Sales professionals with strong networks in catering, events, hospitality, or venues., • Entrepreneurs or consultants looking to add a lucrative revenue stream., • High‑performers who want autonomy and unlimited earning potential.

    Immediate start!
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  • Social Media Content Creator
    Social Media Content Creator
    26 days ago
    £14 hourly
    Part-time
    Elstree

    Social Media Content Creator Location: Hertfordshire (On-site) Employment Type: Part-time Salary: £14.00 per hour About Us We are a leading aesthetic and laser hair removal clinic based in Hertfordshire, renowned for our commitment to excellence and innovation within the beauty and aesthetics industry. As a rapidly growing brand, we are dedicated to expanding our digital presence and engaging our audience through creative, high-quality content across Instagram, TikTok, YouTube, and other platforms. To support this growth, we are seeking a Social Media Content Creator who will play the role in supporting our marketing initiatives while producing dynamic and engaging digital content that reflects our brand’s values, treatments, and results. Role Summary The successful candidate will be responsible for marketing coordination and content creation. You will plan, produce, and publish captivating visual and written content while supporting the clinic’s marketing campaigns and day-to-day promotional activities. This role is ideal for a creative, motivated, and organised individual who thrives in a fast-paced environment and is passionate about medical aesthetics, beauty, and social media. Key Responsibilities Content Creation & Management • Plan, film, and edit engaging video and photo content for social media platforms including Instagram, TikTok, YouTube, and Facebook., • Create visually appealing Reels, Stories, and Shorts showcasing treatments, client experiences, results, and behind-the-scenes moments., • Produce long-form video content such as interviews, vlogs, podcasts, and educational pieces., • Edit videos and images using CapCut, Final Cut Pro, Adobe Premiere, Canva, or similar software., • Ensure all content is optimised for each platform (captions, ratios, trending audio, etc.). Marketing Support & Campaign Coordination • Assist in developing and implementing multichannel marketing campaigns across digital, print, and social media., • Create engaging written content for newsletters, website updates, and promotional materials., • Conduct market and competitor research to support campaign strategy and identify new opportunities., • Collaborate with management to ensure brand consistency and alignment across all marketing activities. Content Strategy & Collaboration • Support the planning and execution of the content calendar in line with marketing goals and clinic events., • Capture client testimonials, influencer collaborations, and user-generated content., • Participate in brainstorming sessions, contributing creative ideas for upcoming campaigns and content shoots., • Coordinate with influencers, clients, and models for on-site filming sessions and collaborations. About You We are looking for someone who is: • Creative & Trend-Aware – Passionate about social media trends and how to apply them effectively to our brand., • Experienced in Content Creation – With a strong portfolio showcasing video, photography, and social media content., • Technically Skilled – Proficient in videography, photography, and editing tools (CapCut, Adobe Premiere, Canva, etc.)., • Organised & Detail-Oriented – Able to manage multiple projects, deadlines, and posting schedules efficiently., • Confident & Collaborative – Comfortable both behind and in front of the camera, and enjoys working within a team., • Well-Equipped – Ideally possesses their own camera or high-quality smartphone, microphones, and stabilisers. Perks & Benefits • Competitive hourly rate (based on experience), • Staff discounts on all treatments, • Creative freedom with the opportunity to shape and grow our digital identity, • Collaborative, dynamic working environment within a fast-growing clinic Application Details Please include a link to your portfolio, social media work, or creative samples with your application. Reference ID: Social Media Content Creator Work Location: In person (Hertfordshire) Job Types: Part-time, Pay: £14.00 per hour.

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  • Inventory Clerk
    Inventory Clerk
    1 month ago
    £25–£35 hourly
    Full-time
    London

    We are hiring an independent contractor to conduct professional residential inventory inspections across North London. This is an uncapped commission-based opportunity where you will be responsible for developing and managing your client base, with comprehensive training and ongoing business support provided. Key Responsibilities: • Perform detailed inventory, check-in, mid-term, and check-out inspections for residential rental properties., • Produce high-quality, impartial inspection reports with photographic evidence., • Proactively source, acquire, and manage a portfolio of clients, including letting agents, landlords, and property management companies., • Schedule and coordinate your appointments within the North London territory., • Maintain professional communication and build long-term relationships with clients. Qualifications & Requirements: • Must be self-motivated, proactive, and comfortable with a business-development-focused role., • Exceptional attention to detail and a commitment to producing accurate, thorough reports., • Strong interpersonal and communication skills to build trusted client relationships., • Previous experience in the property sector (e.g., lettings, estate agency, surveying) is a strong advantage but not mandatory due to full training. The Opportunity & Support: • This role is designed for individuals seeking autonomy and uncapped earning potential. As a self-employed contractor, your success is directly tied to your effort in growing your client base. We facilitate this by providing: • Full Initial Training: Comprehensive instruction on industry-best practices, reporting software, and operational standards., • Ongoing Mentor Support: Continuous guidance from experienced professionals as you build your business., • Established Framework: Operate under our recognised brand with proven processes and systems.

    Immediate start!
    No experience
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  • Inventory Clerk
    Inventory Clerk
    2 months ago
    £16–£20 hourly
    Part-time
    London

    Job Title Freelance Inventory Clerk / Property Inventory Inspector Location East London, City. Pay Commision based (depending on property size & inspection type) Contract Self-Employed / Freelance About Us We are a professional property inventory inspection company providing check-in, check-out, mid-term inspections and compliance for letting agents and landlords. Accuracy, impartiality, and professionalism are at the heart of what we do. Role Overview We are looking for reliable, detail-oriented freelance inventory clerks to carry out property inspections and produce clear, unbiased, and legally compliant inventory reports. Responsibilities • Conducting check-in, mid-term, and check-out inspections Producing detailed, objective inventory reports, • Taking clear photographs, • Identifying cleanliness issues, damage, and wear & tear, • Meeting strict turnaround times (same day or within 24 hours), • Communicating professionally with agents, landlords, and tenants Essential Skills & Requirements • Excellent attention to detail, • Strong written English (reports must be dispute-ready), • Ability to work independently, • Professional and impartial approach, • Smartphone/tablet with camera, • Own transport (preferred), • Previous inventory or property inspection experience, • Knowledge of wear & tear vs damage, • Lettings/property background What We Offer • Flexible workload, • Ongoing work for high-performing clerks, • Training, templates, and support, • Opportunity to progress to Senior Inventory Clerk To apply: Please send your CV and a brief cover note outlining your relevant experience.

    Immediate start!
    No experience
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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    £15 hourly
    Part-time
    London

    Job description We are looking for a reliable and well-organised Administrative Assistant to support the day-to-day administrative needs of our office. This is a part-time, office-based role (SW165BN), ideal for someone proactive, detail-oriented, and confident working in English. Key Responsibilities General administrative support and office organisation Managing calendars, appointments and reminders Coordinating and managing external services (utilities, insurance, maintenance, suppliers, etc.) Assisting with documentation, records and filing (digital and paper) Supporting basic Health & Safety administrative tasks (records, checks, follow-ups) Assisting with HR-related administrative tasks (employee records, onboarding paperwork, general support) Assisting with onboarding paperwork and general office processes Liaising with external providers and contractors when required Requirements Previous experience in an administrative or office support role Good written and spoken English Strong organisational skills and attention to detail Confident using email, calendars and basic office software Ability to work independently and manage multiple tasks Desirable (but not essential) Experience managing services such as utilities, insurance or contracts Experience in HR administration (onboarding, records, coordination) Basic knowledge or experience in Health & Safety administration Experience working in a small office or growing business

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  • Commissioning Editor (Maternity Leave cover – part time)
    Commissioning Editor (Maternity Leave cover – part time)
    2 months ago
    £43334.53 yearly
    Part-time
    London

    ABOUT THE ROLE: ELN is influential and effective in building better security for Europe through the clear and timely communication of our policy positions and research. The role of the Commissioning Editor plays a central role in delivering this work, commissioning and publishing high-quality, thought-provoking articles and publications. The post holder will ensure a professional and consistent communications and commissioning process that positions ELN and its Network as experts in their field, enabling colleagues and Network members to publish high-quality content to a high standard. The role requires a keen eye for quality content and presentation, alongside strong organisational skills to manage multiple publications and contributors to ensure a smooth and positive experience for authors throughout the process. KEY RESPONSIBILITIES Publications and commissioning • Manage the commissioning, production, publication, and dissemination of project publications (reports, policy briefs, etc), including delegation to others in the Impact Team and close liaison with Policy Fellows, and monitor communications spend within project budgets., • Oversee the commissioning, publication and dissemination of timely analytical commentaries on the organisation’s website (typically 1–2 per week, subject to demand), including delegation within the Impact Team and close collaboration with the Policy and Impact Director and the Policy and Research Director, while ensuring diversity of authorship., • Oversee a regular stream of analytical content for the ELN website, ensuring relevance, quality, and timeliness., • Act as the main point of contact for external authors, supporting contributors through the publication process., • Maintain and manage our publications process and workstream from beginning to end, including devising publication schedules, regular check-ins with team members, and liaising with internal reviewers to ensure smooth and timely delivery across multiple outputs. Editorial quality and impact • Provide editorial guidance to Policy Fellows and contributors on writing for policy impact., • Ensure consistent quality control across publications, website content, newsletters, and other external communications., • Manage and oversee the copyediting of reports, policy briefs and commentaries as required, including working with internal colleagues or freelancers to do so., • Manage and oversee the design and typesetting of reports, publications, and other documents using InDesign or other design software as appropriate, including working closely with internal colleagues or freelancers., • Uphold and apply ELN’s brand, tone of voice, and visual identity across all publications. Communications and reach • Develop and support communications plans for key publications and group statements., • Oversee the ELN external newsletter and contribute to content promotion across relevant platforms., • Manage a suite of graphic templates to be used across social media, provide guidance and ensure quality control and best practices are adhered to across the ELN team., • Manage a diverse bank of images to be used on the website, in reports and other communication channels, provide guidance and ensure quality control and best practices adhered across the ELN team., • Work with colleagues to promote ELN analysis through media partners, think tanks, and policy networks., • Support diversity monitoring of contributors and help ensure a wide range of voices and perspectives. Collaboration and organisational contribution • Work closely with the Policy and Research Director, Policy and Impact Director, Policy Fellows, and Impact Team colleagues., • Advise on capacity in the Impact team to deliver requests from the Policy team and Network members., • Contribute to a positive, inclusive organisational culture aligned with ELN’s values., • Ensure communications and commissioning activities align with ELN’s mission, strategy, and operating plans., • Ensure compliance with relevant policies and good practice, including copyright, data protection, and the use of AI.

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  • Bookkeeper & Office Administrator
    Bookkeeper & Office Administrator
    2 months ago
    £14–£19.5 hourly
    Full-time
    London

    We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

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  • Support Worker
    Support Worker
    2 months ago
    £12.21 hourly
    Full-time
    Uxbridge

    Job Purpose To provide high-quality learning, personal and wellbeing support to adults with learning disabilities and additional needs. The post holder will support service users to access education, community activities and life-skills programmes, promoting independence, dignity, inclusion, and positive outcomes in line with the Centre’s ethos, vision, and values. Ethos, Vision, and Values The post holder will: • Demonstrate and promote the Centre’s ethos, vision, and values, • Maintain a strong belief that students can and do achieve, • Respect service users as individual adults with rights, dignity, and autonomy, • Promote equality, diversity, and inclusive practice, • Act as a positive role model at all times Main Duties and Responsibilities Teaching and Learning Support • Engage with service users during lessons and break times, promoting independence and communication, • Follow guidance from the Class Lecturer and Senior Teaching Aide to reinforce learning and support individual targets and destinations, • Prepare learning environments for internal and external activities, ensuring resources are available and cleared appropriately, • Create learning resources under guidance using Microsoft Office 365 and specialist software following training, • Encourage progression towards employment, community participation and independent living, • Promote self-reliance, self-regulation, and increased self-esteem, • Support a wide range of curriculum activities, including community-based learning, swimming, sports, and trampolining., • Promote the use of ICT in learning, including tablets (iPads) and internal systems, • Following training, support the consistent use of hi-tech communication aids and assistive technology, • Record service users progress using written observations, photographs, and videos, contributing to ongoing and end-of-term evaluations, • Support basic skills programmes for individuals and small groups, including in community settings, • Provide physical support where required, including mobility, wheelchair use, personal and intimate care and responding to emergencies Positive Behaviour Support • Support service users with a range of needs, including behaviours of concern, • Understand, implement, and contribute to Personal Support Plans (PSPs), • Collect, record, and share relevant data as requested, • Support participation in meaningful activities by:, • Ensuring at least one activity is always available, • Encouraging participation in essential but less preferred tasks using motivation and rewards, • Introducing new activities to broaden choice, • Supporting skill development for increased independence, • Maintaining a balanced and varied programme of activities Safe, Consistent and Predictable Environments • Use strategies such as visual timetables and social stories, • Support structured routines and informed choices, • Identify and reduce environmental factors that may contribute to challenging behaviour, • Support service users to cope with unfamiliar or challenging environments Nursing, Medical and Personal Care • Support service users’ health and wellbeing by following individual care and medical plans, • Undertake basic first aid and administer PRN medication (e.g., EpiPen) following training, • Provide personal and intimate care with dignity, respect, and sensitivity Therapy and Physical Support • Support manual handling needs in line with individual guidelines, including walking support, wheelchair use and hoists, • Implement individual programmes under guidance from the Integrated Services Team, including:, • Communication guidelines, • Eating and drinking plans (following training and sign-off), • Physiotherapy programmes, • Contribute to multi-disciplinary discussions regarding service users progress and provision Safeguarding, Compliance and Professional Responsibilities • Safeguard and promote the welfare of all service users and report concerns in line with safeguarding procedures, • Follow key documentation including Risk Assessments, Care Plans, PSPs, and Behaviour Support Plans, • Adhere to Health and Safety policies at all times, • Participate in training and professional development, • Promote and follow all Centre policies, including Safeguarding, Equality & Diversity and Health & Safety, • Work flexibly, • Undertake other duties of a similar nature as required by the principal

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