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Software support jobs in Reino Unido

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  • Inventory Clerk
    Inventory Clerk
    hace 3 días
    £25–£35 por hora
    Jornada completa
    London

    We are hiring an independent contractor to conduct professional residential inventory inspections across North London. This is an uncapped commission-based opportunity where you will be responsible for developing and managing your client base, with comprehensive training and ongoing business support provided. Key Responsibilities: • Perform detailed inventory, check-in, mid-term, and check-out inspections for residential rental properties., • Produce high-quality, impartial inspection reports with photographic evidence., • Proactively source, acquire, and manage a portfolio of clients, including letting agents, landlords, and property management companies., • Schedule and coordinate your appointments within the North London territory., • Maintain professional communication and build long-term relationships with clients. Qualifications & Requirements: • Must be self-motivated, proactive, and comfortable with a business-development-focused role., • Exceptional attention to detail and a commitment to producing accurate, thorough reports., • Strong interpersonal and communication skills to build trusted client relationships., • Previous experience in the property sector (e.g., lettings, estate agency, surveying) is a strong advantage but not mandatory due to full training. The Opportunity & Support: • This role is designed for individuals seeking autonomy and uncapped earning potential. As a self-employed contractor, your success is directly tied to your effort in growing your client base. We facilitate this by providing: • Full Initial Training: Comprehensive instruction on industry-best practices, reporting software, and operational standards., • Ongoing Mentor Support: Continuous guidance from experienced professionals as you build your business., • Established Framework: Operate under our recognised brand with proven processes and systems.

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  • Inventory Clerk
    Inventory Clerk
    hace 16 días
    £16–£20 por hora
    Jornada parcial
    London

    Job Title Freelance Inventory Clerk / Property Inventory Inspector Location East London, City. Pay Commision based (depending on property size & inspection type) Contract Self-Employed / Freelance About Us We are a professional property inventory inspection company providing check-in, check-out, mid-term inspections and compliance for letting agents and landlords. Accuracy, impartiality, and professionalism are at the heart of what we do. Role Overview We are looking for reliable, detail-oriented freelance inventory clerks to carry out property inspections and produce clear, unbiased, and legally compliant inventory reports. Responsibilities • Conducting check-in, mid-term, and check-out inspections Producing detailed, objective inventory reports, • Taking clear photographs, • Identifying cleanliness issues, damage, and wear & tear, • Meeting strict turnaround times (same day or within 24 hours), • Communicating professionally with agents, landlords, and tenants Essential Skills & Requirements • Excellent attention to detail, • Strong written English (reports must be dispute-ready), • Ability to work independently, • Professional and impartial approach, • Smartphone/tablet with camera, • Own transport (preferred), • Previous inventory or property inspection experience, • Knowledge of wear & tear vs damage, • Lettings/property background What We Offer • Flexible workload, • Ongoing work for high-performing clerks, • Training, templates, and support, • Opportunity to progress to Senior Inventory Clerk To apply: Please send your CV and a brief cover note outlining your relevant experience.

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  • Administrative Assistant
    Administrative Assistant
    hace 17 días
    £15 por hora
    Jornada parcial
    London

    Job description We are looking for a reliable and well-organised Administrative Assistant to support the day-to-day administrative needs of our office. This is a part-time, office-based role (SW165BN), ideal for someone proactive, detail-oriented, and confident working in English. Key Responsibilities General administrative support and office organisation Managing calendars, appointments and reminders Coordinating and managing external services (utilities, insurance, maintenance, suppliers, etc.) Assisting with documentation, records and filing (digital and paper) Supporting basic Health & Safety administrative tasks (records, checks, follow-ups) Assisting with HR-related administrative tasks (employee records, onboarding paperwork, general support) Assisting with onboarding paperwork and general office processes Liaising with external providers and contractors when required Requirements Previous experience in an administrative or office support role Good written and spoken English Strong organisational skills and attention to detail Confident using email, calendars and basic office software Ability to work independently and manage multiple tasks Desirable (but not essential) Experience managing services such as utilities, insurance or contracts Experience in HR administration (onboarding, records, coordination) Basic knowledge or experience in Health & Safety administration Experience working in a small office or growing business

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  • Commissioning Editor (Maternity Leave cover – part time)
    Commissioning Editor (Maternity Leave cover – part time)
    hace 20 días
    £43334.53 anual
    Jornada parcial
    London

    ABOUT THE ROLE: ELN is influential and effective in building better security for Europe through the clear and timely communication of our policy positions and research. The role of the Commissioning Editor plays a central role in delivering this work, commissioning and publishing high-quality, thought-provoking articles and publications. The post holder will ensure a professional and consistent communications and commissioning process that positions ELN and its Network as experts in their field, enabling colleagues and Network members to publish high-quality content to a high standard. The role requires a keen eye for quality content and presentation, alongside strong organisational skills to manage multiple publications and contributors to ensure a smooth and positive experience for authors throughout the process. KEY RESPONSIBILITIES Publications and commissioning • Manage the commissioning, production, publication, and dissemination of project publications (reports, policy briefs, etc), including delegation to others in the Impact Team and close liaison with Policy Fellows, and monitor communications spend within project budgets., • Oversee the commissioning, publication and dissemination of timely analytical commentaries on the organisation’s website (typically 1–2 per week, subject to demand), including delegation within the Impact Team and close collaboration with the Policy and Impact Director and the Policy and Research Director, while ensuring diversity of authorship., • Oversee a regular stream of analytical content for the ELN website, ensuring relevance, quality, and timeliness., • Act as the main point of contact for external authors, supporting contributors through the publication process., • Maintain and manage our publications process and workstream from beginning to end, including devising publication schedules, regular check-ins with team members, and liaising with internal reviewers to ensure smooth and timely delivery across multiple outputs. Editorial quality and impact • Provide editorial guidance to Policy Fellows and contributors on writing for policy impact., • Ensure consistent quality control across publications, website content, newsletters, and other external communications., • Manage and oversee the copyediting of reports, policy briefs and commentaries as required, including working with internal colleagues or freelancers to do so., • Manage and oversee the design and typesetting of reports, publications, and other documents using InDesign or other design software as appropriate, including working closely with internal colleagues or freelancers., • Uphold and apply ELN’s brand, tone of voice, and visual identity across all publications. Communications and reach • Develop and support communications plans for key publications and group statements., • Oversee the ELN external newsletter and contribute to content promotion across relevant platforms., • Manage a suite of graphic templates to be used across social media, provide guidance and ensure quality control and best practices are adhered to across the ELN team., • Manage a diverse bank of images to be used on the website, in reports and other communication channels, provide guidance and ensure quality control and best practices adhered across the ELN team., • Work with colleagues to promote ELN analysis through media partners, think tanks, and policy networks., • Support diversity monitoring of contributors and help ensure a wide range of voices and perspectives. Collaboration and organisational contribution • Work closely with the Policy and Research Director, Policy and Impact Director, Policy Fellows, and Impact Team colleagues., • Advise on capacity in the Impact team to deliver requests from the Policy team and Network members., • Contribute to a positive, inclusive organisational culture aligned with ELN’s values., • Ensure communications and commissioning activities align with ELN’s mission, strategy, and operating plans., • Ensure compliance with relevant policies and good practice, including copyright, data protection, and the use of AI.

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  • Bookkeeper & Office Administrator
    Bookkeeper & Office Administrator
    hace 22 días
    £14–£19.5 por hora
    Jornada completa
    London

    We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

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  • Support Worker
    Support Worker
    hace 28 días
    £12.21 por hora
    Jornada completa
    Uxbridge

    Job Purpose To provide high-quality learning, personal and wellbeing support to adults with learning disabilities and additional needs. The post holder will support service users to access education, community activities and life-skills programmes, promoting independence, dignity, inclusion, and positive outcomes in line with the Centre’s ethos, vision, and values. Ethos, Vision, and Values The post holder will: • Demonstrate and promote the Centre’s ethos, vision, and values, • Maintain a strong belief that students can and do achieve, • Respect service users as individual adults with rights, dignity, and autonomy, • Promote equality, diversity, and inclusive practice, • Act as a positive role model at all times Main Duties and Responsibilities Teaching and Learning Support • Engage with service users during lessons and break times, promoting independence and communication, • Follow guidance from the Class Lecturer and Senior Teaching Aide to reinforce learning and support individual targets and destinations, • Prepare learning environments for internal and external activities, ensuring resources are available and cleared appropriately, • Create learning resources under guidance using Microsoft Office 365 and specialist software following training, • Encourage progression towards employment, community participation and independent living, • Promote self-reliance, self-regulation, and increased self-esteem, • Support a wide range of curriculum activities, including community-based learning, swimming, sports, and trampolining., • Promote the use of ICT in learning, including tablets (iPads) and internal systems, • Following training, support the consistent use of hi-tech communication aids and assistive technology, • Record service users progress using written observations, photographs, and videos, contributing to ongoing and end-of-term evaluations, • Support basic skills programmes for individuals and small groups, including in community settings, • Provide physical support where required, including mobility, wheelchair use, personal and intimate care and responding to emergencies Positive Behaviour Support • Support service users with a range of needs, including behaviours of concern, • Understand, implement, and contribute to Personal Support Plans (PSPs), • Collect, record, and share relevant data as requested, • Support participation in meaningful activities by:, • Ensuring at least one activity is always available, • Encouraging participation in essential but less preferred tasks using motivation and rewards, • Introducing new activities to broaden choice, • Supporting skill development for increased independence, • Maintaining a balanced and varied programme of activities Safe, Consistent and Predictable Environments • Use strategies such as visual timetables and social stories, • Support structured routines and informed choices, • Identify and reduce environmental factors that may contribute to challenging behaviour, • Support service users to cope with unfamiliar or challenging environments Nursing, Medical and Personal Care • Support service users’ health and wellbeing by following individual care and medical plans, • Undertake basic first aid and administer PRN medication (e.g., EpiPen) following training, • Provide personal and intimate care with dignity, respect, and sensitivity Therapy and Physical Support • Support manual handling needs in line with individual guidelines, including walking support, wheelchair use and hoists, • Implement individual programmes under guidance from the Integrated Services Team, including:, • Communication guidelines, • Eating and drinking plans (following training and sign-off), • Physiotherapy programmes, • Contribute to multi-disciplinary discussions regarding service users progress and provision Safeguarding, Compliance and Professional Responsibilities • Safeguard and promote the welfare of all service users and report concerns in line with safeguarding procedures, • Follow key documentation including Risk Assessments, Care Plans, PSPs, and Behaviour Support Plans, • Adhere to Health and Safety policies at all times, • Participate in training and professional development, • Promote and follow all Centre policies, including Safeguarding, Equality & Diversity and Health & Safety, • Work flexibly, • Undertake other duties of a similar nature as required by the principal

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  • Qualified Accountant
    Qualified Accountant
    hace 1 mes
    £60000–£62000 anual
    Jornada completa
    London

    Job Summary We are seeking a detail-oriented and experienced Accountant to join our financial team. The successful candidate will be responsible for managing financial records, preparing reports, and ensuring compliance with relevant regulations. This role offers an excellent opportunity to utilise your expertise in various accounting software and financial management practices within a dynamic organisation. The ideal applicant will possess strong analytical skills, proficiency in accounting tools such as QuickBooks, Sage, Xero, and PeopleSoft, and a commitment to accuracy and confidentiality. Responsibilities Prepare and maintain accurate financial statements and reports using accounting software including QuickBooks, Xero, Sage, and PeopleSoft Manage accounts payable and receivable processes efficiently Reconcile bank statements and ensure the integrity of financial data Assist with budgeting, forecasting, and financial planning activities Support month-end and year-end closing procedures Ensure compliance with statutory requirements and internal policies Provide mentorship to junior team members and support training initiatives in financial management practices Collaborate with external auditors during audits and provide necessary documentation Monitor cash flow and assist in financial risk assessments Maintain organised records of all financial transactions for audit purposes Qualifications Proven experience as an Accountant or in a similar role within the financial services sector Proficiency with accounting software such as QuickBooks, Sage, Xero, PeopleSoft, or equivalent systems Strong understanding of financial management principles and accounting standards Excellent organisational skills with attention to detail Ability to analyse complex financial data accurately Experience in mentoring or supporting team members is desirable Relevant professional qualifications (e.g., ACCA, CIMA) are preferred but not essential Strong communication skills and the ability to work independently as well as part of a team

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  • Property Manager
    Property Manager
    hace 1 mes
    $10–$50 por hora
    Jornada parcial
    London

    We are seeking a Property Management Specialist to oversee rental property operations, ensuring efficient leasing, tenant satisfaction, and property performance. The ideal candidate should have experience in managing rental portfolios, coordinating maintenance, and ensuring compliance with local regulations while delivering high-quality service to tenants and property owners. Key Responsibilities • Manage day-to-day operations for residential and/or commercial properties., • Oversee leasing activities, including listings, tenant screening, lease execution, and renewals., • Act as the primary contact for tenants, handling inquiries, issues, and conflict resolution., • Coordinate property inspections, maintenance, and repairs with vendors and contractors., • Monitor rent collection and follow up on late or outstanding payments., • Maintain accurate records, lease documentation, and property reports., • Ensure compliance with applicable rental laws, safety standards, and company policies., • Support budgeting, expense tracking, and operational reporting. Requirements • Proven experience in property management, real estate, or rental operations., • Strong understanding of lease agreements and rental processes., • Excellent communication and organizational skills., • Ability to manage multiple properties and priorities effectively., • Proficiency with property management software and basic office tools., • Ability to work independently and meet deadlines. Preferred Qualifications • Degree or certification in Real Estate, Property Management, Business, or related field., • Experience working with international tenants or multi-location portfolios. What We Offer • Competitive compensation based on experience and location., • Flexible working arrangements (role-dependent)., • Opportunity to work with an international property portfolio., • Professional growth and development opportunities.

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  • Warehouse Supervisor
    Warehouse Supervisor
    hace 1 mes
    Jornada completa
    Harmondsworth

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

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  • Domiciliary Care Coordinator
    Domiciliary Care Coordinator
    hace 2 meses
    Jornada completa
    Cranbrook, Ilford

    Ask Care Ltd is recruiting for an experienced Care Coordinator for its Redbridge, London Branch. Ask Care Ltd is a well-established Domiciliary Care agency that provides home carers to clients, helping them to continue living safely and independently in their own homes. Applicants must have held a Care Coordinator position in a domiciliary care agency for at least one year as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The Care Coordinator's duties will include: • Accepting care packages and assigning care workers to service users in an appropriate manner., • Producing care workers rotas and managing Birdie software., • Ensuring that service user files up to date., • To manage the rotas and workloads of the carers., • Telephone monitoring and service user visits and ensuring service quality., • Liaising with clients, local authorities and other external organizations, over the telephone and via email., • Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date., • To carry out On Call duties, overnight and at weekends, on a rota basis as determined by the management., • When On-Call, provide telephone support and assistance to care Workers and Service Users; be available to be called out as necessary; check call alerts system morning / midday / evenings at weekends., • To work flexibly as required by the needs of the service., • Attend meetings as required. The role of Care Coordinator is a key role in the organization that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview: Essential Skills and Experience • Minimum of one years’ experience as the Care Coordinator of a domiciliary care industry., • Efficient in computer and basic technical skills., • An experience of scheduling and coordinating a team of care workers using an electronic Monitoring system Birdie would be desired. Language Requirements; • Able to speak and understand Hindi and Punjabi

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  • Telesales Executive
    Telesales Executive
    hace 2 meses
    £26000–£35000 anual
    Jornada completa
    Enfield

    About Us Established since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK. With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have. The Role We’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software. Maintain detailed records of all interactions to convert interest into sales. This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results. Key Responsibilities Develop and maintain strong relationships with existing customers and prospects. Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team. Deliver excellent customer service, offering expert product advice and support. Work closely with the wider sales team to hit and exceed targets. About You A confident communicator with a professional telephone manner. Comfortable making outbound calls to build a strong prospect pipeline. Able to maintain long-term business relationships. Motivated, determined and target driven. Strong administration & organisational skills. Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate. What We Offer Monday to Friday working hours - no weekend or evening work 23 days holiday plus Bank Holidays 1 day paid leave for your birthday Company pension A great supportive working environment Opportunities to progress in the Sales arena Development & Growth Great Enfield Town & public transport location If you’re ready to reboot you career in telesales, we’d love to hear from you. Apply now to join our team

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  • In house video editor
    In house video editor
    hace 2 meses
    £500–£800 mensual
    Jornada parcial
    London

    In-House Video Editor (Videographer Bonus) About By Narjis Aesthetics & Academy Located in Marylebone, London, By Narjis Aesthetics & Academy is a leading provider of advanced aesthetic treatments and training. We pride ourselves on delivering high-quality services and content that position our brand as an authority in the field. Role Overview We are seeking a highly qualified, fast, and responsive Video Editor to join our team. The ideal candidate will create engaging, expert-driven video content for our social channels and educational platforms. In-person collaboration is essential—this is not a fully remote role. Key Responsibilities Edit and produce high-quality, engaging video content for our clinic and academy Collaborate closely with the founder to understand vision and content requirements Attend the clinic at least once a week (preferably twice) to present edits and receive real-time feedback Ensure all content aligns with our brand’s expert, myth-busting, and educational style Meet tight deadlines and respond quickly to feedback and content requests (Bonus) Capture video footage as a videographer during treatments, courses, or events Requirements Proven experience as a Video Editor (portfolio required) Advanced skills in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) Exceptional responsiveness and ability to work under tight deadlines Strong communication and collaboration skills Ability to work in-house in Marylebone, London, at least once a week High attention to detail and commitment to producing expert-level content (Bonus) Experience as a videographer and ability to shoot high-quality footage What We Offer Opportunity to work with a leading aesthetics brand and expert founder Creative and supportive work environment Flexible in-house schedule (1–2 days per week) Competitive compensation based on experience

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  • IT Support Analyst
    IT Support Analyst
    hace 2 meses
    £32000–£38000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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