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Customer Success Manager Could this be you? Are you driven by a passion for empowering learning and fostering growth? Do you excel at building lasting relationships and driving success for both individuals and organisations? If so, you might just be the perfect fit for our team. About...

2nd Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales’s most successful tech companies. Based in South Wales they’ve been growing rapidl...

Job Title: DeveloperLocation: Glasgow (2 Days on site)Contract: 6 MonthsOverall Purpose of the Role Barclays is seeking a Developer to join our Contact Centre Technology team. This role is ideal for someone with a solid grounding in software development, particularly in Golang or a similar langua...

Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office). Previous experience working in a Support Desk environment and utilizing associated Support Desk software and processes would be an advantage. Based ...

Qualifications & Skills - Experience in a customer-facing incident management technical support role supporting a SaaS product. Job Description Job Role: SaaS Software Support Service Desk Analyst Location: Swansea, South Wales, or London Work Arrangement: Hybrid (Minimum one day per week in one ...

Preferred qualifications: - Bachelor's degree in computer science or equivalent - Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP) - Previous experience working in a Support Desk environment and utilizing associated Support Desk software and pro...

Preferred qualifications: - Bachelor's degree in computer science or equivalent - Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP) - Previous experience working in a Support Desk environment and utilizing associated Support Desk software and pro...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, establishe...

Provide day-to-day technical support to dental lab customers using our software. In addition to handling day-to-day support requests, you’ll take ownership of. Manage incoming support requests using a CRM/ticketing system (e.

Experience in technical support, or experience in software development. Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office). Based in South Wales they’ve been growing rapidly over numerous years

Provide day-to-day technical support to dental lab customers using our software. Improve support workflows, identify common issues, and propose scalable solutions. Comfortable being on camera for support videos and onboarding sessions.

SaaS Software Support Service Desk Analyst. As a Service Desk Analyst, you will be at the forefront of customer success, providing essential technical support to business customers.

Previous experience working in a Support Desk environment and utilizing associated Support Desk software and processes would be an advantage. Experience in technical support, or experience in software development. This role is a good fit for computer science graduates or software developers looki...

Provide day-to-day technical support to dental lab customers using our software. Dental Lab Technical Support Specialist. Manage incoming support requests using a CRM/ticketing system (e.

Previous experience working in a Support Desk environment and utilizing associated Support Desk software and processes would be an advantage. Experience in technical support, or experience in software development. Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on b...

Provide day-to-day technical support to dental lab customers using our software. Dental Lab Technical Support Specialist. We’re building cutting-edge software that powers.

Provide day-to-day technical support to dental lab customers using our software. We’re building cutting-edge software that powers. Dental Lab Technical Support Specialist.

Through our innovative software solutions, we empower learning and drive growth, enabling organisations to cultivate knowledge, enhance skills, and achieve strategic objectives. Exhibit adaptability and resilience, remaining optimistic and resilient in challenging situations while seeking support...

Provide day-to-day technical support to dental lab customers using our software. We’re building cutting-edge software that powers. This is more than just a support role.

Through our innovative software solutions, we empower learning and drive growth, enabling organisations to cultivate knowledge, enhance skills, and achieve strategic objectives. Exhibit adaptability and resilience, remaining optimistic and resilient in challenging situations while seeking support...

Provide day-to-day technical support to dental lab customers using our software. Improve support workflows, identify common issues, and propose scalable solutions. The chance to help shape the support experience for labs around the world.

Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Champion ITIL-aligned processes including incident, problem, and change management Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through t

A strong will and desire to provide first class customer support via our telephony and other electronic media platforms. A strong will and desire to provide first class customer support via our telephony and other electronic media platforms An awareness of IT infrastructure and/or IT operations

Previous experience working in a Support Desk environment and utilizing associated Support Desk software and processes would be an advantage. Experience in technical support, or experience in software development. Based in South Wales they’ve been growing rapidly over numerous years and are now l...

Senior Technical Customer Success Manager (Accounting Software). Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Coach and mentor junior members of the Customer Success...

Previous experience working in a Support Desk environment and utilizing associated Support Desk software and processes would be an advantage. Experience in technical support, or experience in software development. Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on b...

As a Customer Support Operative - IT Service Desk, you will be part of the Service Management Centre in the IT Service Desk team. Assure a high level of customer support and user satisfaction in all dealings. Support Service Improvement and project related activity This role sits within a structu...

Zendesk, Intercom) - Record helpful video walkthroughs and short tutorials (camera-facing) - Deliver live training and onboarding sessions for new users - Build and maintain our Help Center and documentation—articles, FAQs, videos, and more - Improve support workflows, identify common issues, and...