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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will help to run day-to-day operations, including: prep, service, handover between shifts, opening and closing the bar and more! - You'll set the standard for the rest of the team and train the new barbacks and bartenders. - You will respect health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert knowledge of classic cocktails - Previous experience as a head bartender/bar supervisor on a busy bar - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.71 / hour
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. The opportunity for Local & International WINE TRIPS for both FOH & BOH staff. Fantastic company run Weekly/ monthly training provided. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Start – Immediately The team at Vinoteca are passionate about the company, and work together to create an environment where everyone feels welcome. Our aim is to create a place where ethnicity, age, identity, gender and sexual orientation of all kinds are celebrated to create a diverse workforce. *Only applicants with a “Right to Work” in the UK may apply*
Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Blinds is a brand new natural wine bar, shop, and events space opening this May on Hackney Road — and we’re on the hunt for our very first Assistant Manager. Set inside a beautifully repurposed old blinds showroom/factory, Blinds blends industrial design with cozy, intimate vibes. Vintage interiors, warm lighting, and a distinctive atmosphere that makes every night feel special — whether it’s a date, a casual catch-up, or a full-on celebration. We’re all about natural wines, seasonal small plates, charcuterie, and great cheese — the good stuff, basically. If you’re into creating unforgettable experiences and want to be part of an exciting new opening, we’d love to hear from you. Our perfect candidate would: - Lead with care and attention to detail. - Oversee daily operations, inventory, and scheduling. - Handle staff training & supplier relations. - Possess great expertise in wine. - Running shifts sometimes solo or as a team up to 4. - Stay ahead of industry trends. There is room to grow into a manager position quickly for the right person.
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Job Title: Salon Manager Location: London (in-salon) Business: AjahsBeautyBase Employment Type: Part-time to Full-time Start Date: ASAP About Us: AjahsBeautyBase is a fast-growing hair and beauty brand known for delivering high-quality braiding, styling, and personalized client care. We specialize in protective styles and luxury hair installs, offering an elevated experience in a vibrant, welcoming environment. As we expand, we’re looking for a confident, organized, and passionate Salon Manager to help us grow—and keep things running smoothly. Job Description: We’re looking for a proactive Salon Manager who can take over daily operations, manage team members, and ensure an exceptional client experience from start to finish. This role is perfect for someone who’s organised, loves beauty, and thrives in a fast-paced, creative environment. Responsibilities: • Oversee salon operations and maintain high service standards • Manage bookings, cancellations, and client communications • Support scheduling and time management for stylists • Handle stock count • Ensure salon cleanliness, professionalism, and readiness daily • Assist with social media content coordination and promotions • Help with hiring training new staff asap • Act as the go-to person for client concerns or escalations ⸻ Requirements: • Previous salon, beauty, or customer service experience preferred • Excellent organisational & communication skills • Comfortable using booking software & handling admin tasks • Leadership mindset and strong attention to detail • Passionate about the hair/beauty industry • Able to work independently and take initiative • Flexible and reliable—especially during busy periods What We Offer: • Competitive pay (based on experience) • Growth opportunities as the brand expands • Positive, empowering work culture • Opportunity to shape the salon’s next phase and lead a team • Staff discounts on products and services How to Apply: message us via the app
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Plans and oversees bar services, supervising staff to ensure smooth operations and high service standards. Curates and updates the drink menu, offering a variety of beverages while considering quality and customer preferences, including special occasions. Manages stock levels, direct the purchasing of supplies, and monitors inventory to prevent wastage, stay within budget, and maximize profitability. Verifies the quality of beverages, and service, ensuring that all statutory health, cleanliness, and safety requirements are met in the bar areas. Trains staff on menu offerings and service standards to provide guests with knowledgeable recommendations and a welcoming experience. Collaborates with the management team to implement growth strategies and conducts routine checks and audits to maintain operational efficiency and compliance.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
The Pachamama Family proudly delivers exceptional guest experiences across our venues in central London. Since our founding in October 2014, Pachamama Group has been on a mission to introduce inspiring hospitality concepts across the globe, doing it our way and making the impossible possible. Each of our restaurant concepts is thoughtfully crafted to transport guests to diverse locales, offering unique culinary experiences in unforgettable environments. We're now thrilled to expand our journey with the opening of a brand-new Italian-inspired restaurant, NINA , set to welcome guests in *++late January/early February 2025.++* This latest concept combines Pachamama Group's creative spirit with the rich traditions of Italian cuisine, offering a vibrant and contemporary dining experience in a stunning setting. As an experienced Floor Supervisor, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. For the Floor Supervisor role, we offer the following benefits and opportunities: - Attractive salary based on your skills and experience. - Full Service Charge distribution between employees. - Ability to earn additional tips. - Paid Overtime. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - 28 days of holiday, ensuring a balanced professional and personal life. - Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: - Comprehensive on-the-job training to enhance your skills and knowledge. - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting. £34000.00 - £38000.00 / year
Assistant General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £33,000-£35,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a skilled assistant manager with scope to grow and take on further responsibilities in our family run business. working closely with the owners through a guided induction into the business there will be multiple opportunities to develop yourself and the site. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Assistant General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: • Competitive salary and benefits. • Quarterly bonus based on achievable KPIs • A supportive and caring work environment. • Opportunities for professional growth and development.
Job Title: Front of House Team Leader Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team. Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience. Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment. - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit. - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment. - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively. - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail. - Ability to work flexible hours, including evenings, weekends, and holidays. - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £43,000-£45,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: • Competitive salary and benefits. • Quarterly bonus based on achievable KPIs • A supportive and caring work environment. • Opportunities for professional growth and development.
Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!
About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our . In an area famed for its pleasures – both genteel and guilty – we’ve taken inspiration for our Ruby Lucy from the fly-by-night world of markets and fairgrounds. With her 75 rooms she’s channeling some serious old-world charm and to capture that fleeting moment of excitement and excess, we’ve sprinkled a little carnival magic throughout our design. A short walk from the river and five minutes from Waterloo station, Ruby Lucy's a great base for exploring London. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means live the Ruby Spirit and take care of the execution of our internal styles and quality standards support your Hotel Manager in recruiting the best talents and thus build a strong team handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE) ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions We've been waiting for you, since you have/are: completed professional training in the hotel industry and/or hold a degree in hospitality or business administration experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy good knowledge of POS, PMS, and business management. a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player a warm and welcoming personality and your communication skills allow you to shine in every interaction a knack for charming guests, with a hands-on mentality to match fluent in English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday you're always welcome - 50% on our F&B no more excuses – we support your sports program no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement level up your game – trainings, coaching, mentoring and your personal development budget take you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. Department: Room Division Management Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Key Responsibilities: Supervise and coordinate the activities of the front-of-house team to ensure excellent customer service. Manage reservations and seating arrangements to optimise the efficiency of tables. Address customer enquiries and resolve any issues promptly and professionally. Train, mentor, and evaluate staff performance, fostering a positive work environment. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to maintain seamless communication and service flow. Monitor inventory levels and assist in ordering supplies as needed. Requirements: Previous experience in a supervisory role within the hospitality industry. Strong leadership and team management skills. Good organisational and multitasking skills. Knowledge of health and safety standards in a hospitality setting. Flexibility to work evenings, weekends, and holidays as required.
Salary - Up to £48000 per year Schedule - Full Time Experience - Previous experience at this level or similar within a quality restaurant group Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.
Hi, we are Pizza Brixton. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips • 4 weeks paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally • Free pizza and drink during shift • 25% off staff discount when dining in We are looking for: • Previous experience managing in a fast paced restaurant is essential. • Fully understands the responsibilities and duties of a restaurant manager. • Devoted to providing an excellent service and pleasant dining experience to our guests. • Professional attitude with rest of the staff and ability to build and lead a strong team. • Capable of maintaining the strictest health & safety and hygiene standards. If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you
🌟 Join Our Team at Hideaway 🌟 Restaurant Supervisor Wanted 📍 Located on the beautiful River Thames, Thames Ditton Are you passionate about delivering exceptional service and leading a team in a vibrant and scenic setting? We’re looking for a dynamic and enthusiastic Restaurant Supervisor to join our family at Hideaway – a top destination for brunch and dinner lovers! What We Offer: A stunning riverside location with picturesque views of the Thames A supportive and friendly team environment Competitive salary and tips Opportunities for career progression and development Flexible working hours Staff discounts and perks Key Responsibilities: Oversee the smooth day-to-day operation of the restaurant Lead and motivate a team of FOH staff Provide exceptional customer service and ensure high standards Handle customer queries, complaints, and feedback in a professional manner Manage reservations and seating arrangements efficiently Assist with training and development of new team members Ensure health and safety regulations are adhered to at all times Work closely with the kitchen and bar team to ensure timely and quality service What We’re Looking For: Previous experience in a supervisory or management role in hospitality Passion for delivering high quality customer service Strong leadership, organisational, and communication skills Ability to stay calm under pressure and manage multiple tasks A positive attitude, with a hands on approach to problem-solving Availability to work weekends and evenings If you’re ready to be part of something special, and you love the idea of working in a relaxed yet professional environment with views of the Thames, we’d love to hear from you!
Oslo Hackney are looking for a ready made BAR SUPERVISOR To Join DHP family and our Own team on their task to deliver the Best Bar and Night Club Experience in London Oslo is an iconic music venue, trendy bar and busy club We're open Tuesday - Saturday ( Sunday and Mondays closed unless an event/Gig ) , which includes regular bar service, Club nights at the weekend varying from pop to drum & Bass to R and B as well as multiple gigs regularly on calendar . We are looking for a Supervisor with proven past experience, an individual who is comfortable taking charge and delegating, willing and able to uphold the smooth running of the bar and its staff. Working closely with Our Management Team on shift . A knowledge of cocktails (including the classics), working in high volume bar environments, great customer service, comfortable taking charge of the bar, product knowledge - of course this list is not exhaustive, and there are some things that we can train you on. The role is 0 hour contract (meaning there is no set hours, but we would like to offer you as many shifts as you are available to work). However, we are looking for individuals who are available working weekends as well as weekdays. There is a probationary period.
Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: - Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team. - Take accountability for aspects of the business with personal KPIs and delegated tasks. - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £33,500 basic salary plus circa £5,000 of service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company
Established in 1989, we are a long established business on Broadway Market, Hackney. We specialise in beer, we have over 101 bottle beers and 26 beers on draught along with an excellent wine, spirit and limited cocktail menu. We love food too and have a solid menu. We are looking for someone who is intelligent, reliable and has some bar experience, although full training will be provided. Remuneration will depend on your age and experience but will include a basic plus bonus, holiday and pension contributions. Please apply with a few words about why you would suit the post.
REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated tasks - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £13.50ph plus circa £1.50 service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards
Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
A small but thriving pub inside historic Tower Bridge proudly serving Londoners and visitors since 2006! Proud of its iconic beer garden providing 100 seats overlooking the iconic Tower Bridge. We are looking for an experienced General Manager to run the pub alongside the second-generation family owners! 2 years of experience in a similar role is a must. The duties: - Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary - Monitoring inventory of beverages to ensure adequate stock - Practical bar skills, including pouring drinks and changing barrels - Excellent leadership skills and the ability to manage staff - Administrative work including rota management, staff recruitment and training, bookings management, orders, and stock take. The ideal candidate is: - Experienced in running small and busy operations - Previous managerial position - Takes ownership of his/her action - Leads the team and can motivate and inspire - Good technical knowledge of pub equipment - Good people's skills Perks and Benefits: - Performance related bonuses - Uncapped Tronc and seasonal boost in sales/tronc bonuses - Flexible rota - 28 days holidays - 25% off sister restaurant, 50% off at The Vault 1894 when off duty for you and up to 3 friends/family - Family ownership - no corporate structure and agile approach to change and improvement
Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.
Sky Garden is a high quality, high volume venue looking for an experienced Bar Supervisor to join our team. The Bar supervisor will be responsible for running the Sky Garden Bars in the afternoons and evenings.This position requires skills in many positions that hospitality has to offer. If you think that's you don't hesitate and get in touch now! Requirements - Minimum 12 months working as a supervisor/bar manager in a similar fast- paced environment. - Passion to motivate, train, and manage bar staff to deliver excellent service. - Good knowledge of classic cocktails. - Compliance with alcohol regulations, health and safety standards, and other relevant laws. - Fluent in spoken and written English. - Ability to manage a team in a very busy environment. - Adaptability to changing situations and customer preferences. The Benefits & Your Career ahead - Amazing training opportunities, management development program, apprenticeship scheme etc - 40% discount across all our restaurants and paid meal allowance - Food allowance - Excellent career development opportunities including a personalized development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Bar Supervisor at Sky Garden managed by RHC.
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
Our tiny but very popular ice cream shop and natural wine bar needs a supervisor. You will work very closely with the management team who are co-running a wine bar across the road. The supervisor will be responsible for: - Running shifts sometimes solo or as a team up to 3 - Support management in day-to-day operations like ordering wine - Train new staff on order of service and product offering - Maintain strict cleanliness and food hygiene standards - Neighbourly relations in a highly residential area - Write end of day reports for management You must be excited by a ice cream shop x natural wine offering! There are incredible opportunities for progression within the business, and this is also a brilliant opportunity to learn a lot in an innovative business collaborating with talented and experienced management team.
Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP
Develop and oversee the drinks menu, including bubble tea, coffee frappes, and other beverages, ensuring they meet high-quality standards. Regularly assess the variety and taste of drinks to maintain consistency and excellence. Interact with customers to discuss and fulfill their needs, especially for special occasions and customized drink options. Work with suppliers to source high-quality ingredients, manage stock levels, and ensure timely deliveries. Ensure that all health, safety, and hygiene regulations are met, keeping the kitchen and preparation areas clean at all times. Supervise, train, and collaborate with team members and coordinate with the other manager for shift management and smooth coordination between shifts to ensure efficient service and teamwork in drink preparation. Strive to exceed customer expectations by maintaining high standards in drinks and service. Monitor budgets, control costs, manage staffing needs, and ensure that business goals (both short-term and long-term) are met. Work closely with the other manager to divide tasks efficiently, delegate responsibilities, and ensure a smooth workflow.
A salon assistant manager plays a crucial role in the daily operations of a salon. Their responsibilities typically include: 1. Supervision and Leadership : Overseeing staff, providing guidance and support, and ensuring that team members adhere to salon policies and procedures. 2. Customer Service : Ensuring a high level of customer satisfaction by addressing client concerns, managing appointments, and maintaining a welcoming atmosphere. 3. Operational Management : Assisting the salon manager with inventory management, ordering supplies, and keeping the salon well-organized and clean. 4. Staff Training and Development : Helping with the recruitment, training, and mentoring of new staff, as well as facilitating ongoing education for existing employees. 5. Sales and Marketing : Promoting salon services and products, and sometimes handling social media or marketing efforts to attract new clients. 6. Financial Responsibilities : Assisting with budgeting, payroll, and financial reporting to help ensure the salon remains profitable. 7. Problem-Solving : Addressing any operational issues that arise, whether they involve staff performance, customer complaints, or logistical challenges. Overall, a salon assistant manager must possess strong leadership skills, excellent communication abilities, and a keen understanding of the beauty industry to help drive the salon's success.
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Overseeing postal and retail transactions, ensuring compliance with procedures. Ø Ensuring adherence to Post Office policies, financial regulations, and security protocols. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥
Sushi Kiosk Manager 📍 Location: Dingwall, Scotland 💰 Salary: Competitive, based on experience 🕒 Hours: Full-time Are you passionate about food and customer service? Do you have leadership experience in hospitality or retail? We are looking for a motivated Sushi Kiosk Manager to lead our team in Dingwall! What You’ll Do: ✅ Oversee daily operations of the sushi kiosk ✅ Manage and train a small team to deliver excellent customer service ✅ Ensure high standards of food quality, hygiene, and safety ✅ Handle stock control, ordering supplies, and minimizing waste ✅ Engage with customers and create a welcoming environment ✅ Drive sales and meet business targets What We’re Looking For: 🔹 Experience in food service, hospitality, or retail management 🔹 Strong leadership and communication skills 🔹 Ability to work in a fast-paced environment 🔹 Passion for sushi and Japanese cuisine (experience in sushi preparation is a plus!) 🔹 A hands-on, proactive approach to problem-solving Why Join Us? ✨ Competitive salary and performance-based bonuses ✨ Opportunity to grow with an expanding business ✨ A fun and dynamic work environment If you're ready to take the next step in your career, we'd love to hear from you! Apply today with your CV and a short cover letter.
Are you in the Market for a new role? Do you have a passion for exceptional guest service and experience leading a shift? Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new Supervisor, you will receive: A competitive salary ranging from £14.50 to £15.45 per hour (depending on experience). Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new supervisor, you be supporting the management team by being the leader on the floor. You will be assisting your floor and bar team to deliver peak experiences to our guests, engaging with big groups and escalating any concerns or issues to the rest of the management team. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team on both the bar and the floor. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees