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  • Assistant Manager
    Assistant Manager
    hace 10 días
    £13–£14.5 por hora
    Jornada completa
    Burnt Oak, Edgware

    DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

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  • Bar Staff
    Bar Staff
    hace 12 días
    £11.5–£17 por hora
    Jornada parcial
    London

    The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

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  • Domestic Cleaner
    Domestic Cleaner
    hace 1 mes
    £12.71–£18 por hora
    Jornada completa
    Harrow

    Molly Maid is an established domestic cleaning company with a strong reputation and a friendly team. Due to high demand, we are looking for a Cleaning Operative to join us as a Route Assistant, with the opportunity to progress to Route Manager for a new route. The role will begin with training in the Molly Maid way of working before progressing to leading your own team. Responsibilities include: • Driving your team in a company car, • Cleaning customers’ homes to a consistently high standard, • Liaising with customers and ensuring they are satisfied with the service, • Guiding assistants and checking that work is completed correctly, • Managing navigation and time effectively, • Ensuring the company car and cleaning equipment are properly maintained You will need: • At least six months’ experience in the cleaning industry, • Excellent attention to detail and high standards of work, • Leadership and communication skills, • Excellent customer service skills, • A full, clean manual UK driving licence, • Fluent spoken English, due to the communication required in the role This is a full-time, permanent employed position. Working hours are Monday to Friday, 8:00 am to 4:30 pm. We do not operate at weekends, in the evenings or on bank holidays, although the exact number of hours worked may vary depending on the daily schedule. Benefits include: • Employer pension contributions, • 28 days’ paid holiday, including bank holidays, • Statutory Sick Pay If you believe this opportunity is a good fit for you, apply today.

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  • Front of House Team Member
    Front of House Team Member
    hace 12 días
    £12–£15 por hora
    Jornada parcial
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

    ¡Incorporación inmediata!
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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 2 meses
    £13–£14.1 por hora
    Jornada completa
    Barnet

    Job Title Care Assistant (Domiciliary Care) Reports To Care Coordinator / Registered Manager Job Purpose To provide high-quality, person-centred care and support that enables people to remain safe, independent, and comfortable in their own homes. Care Assistants will promote dignity, choice, respect, and independence while delivering care in accordance with individual care plans, company policies, and Care Quality Commission (CQC) standards. Key Responsibilities Personal Care • Assist with washing, bathing, showering, dressing and grooming., • Support with toileting and continence care., • Assist with mobility and safe transfers using appropriate equipment where required., • Promote independence by encouraging individuals to do as much as they are able. Medication Support • Administer or assist with medication in accordance with company policies and training., • Record all medication administered accurately., • Report any medication concerns or side effects immediately. Nutrition and Hydration • Prepare and serve meals according to dietary requirements., • Encourage adequate food and fluid intake., • Support individuals with eating and drinking where required. Domestic Support • Carry out light household duties including:, • Cleaning, • Laundry, • Ironing, • Changing bedding, • Shopping, • Meal preparation Emotional and Social Support • Provide companionship and emotional reassurance., • Encourage participation in hobbies and community activities., • Support individuals to maintain relationships with family and friends., • Promote mental wellbeing and reduce social isolation. Health Monitoring • Observe and report any changes in physical or mental wellbeing., • Escalate concerns promptly to the Care Coordinator or Registered Manager., • Maintain accurate daily records and care notes. Safeguarding • Protect individuals from abuse, neglect and exploitation., • Follow safeguarding procedures at all times., • Report any concerns immediately. Health and Safety • Work in accordance with Health and Safety legislation., • Use moving and handling equipment safely., • Follow infection prevention and control procedures., • Wear appropriate Personal Protective Equipment (PPE). Record Keeping • Complete electronic or paper care records accurately., • Record medication, incidents and observations promptly., • Maintain confidentiality in accordance with GDPR and company policy. Professional Standards • Maintain a professional appearance and attitude., • Arrive punctually for all scheduled visits., • Treat every individual with dignity, compassion and respect., • Build positive relationships with clients, families and healthcare professionals., • Attend mandatory training and regular supervision., • Participate in team meetings and continuous professional development. Person Specification Essential • Caring, compassionate and reliable., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Good written and spoken English., • Flexible approach to working hours, including evenings, weekends and bank holidays., • Commitment to maintaining confidentiality., • Right to work in the UK. Desirable • Previous experience in health or social care., • NVQ/QCF Level 2 or Level 3 in Health & Social Care., • Full UK driving licence and access to a vehicle (preferred for domiciliary care)., • Experience supporting individuals living with dementia, learning disabilities or complex needs. Core Values Every Care Assistant is expected to demonstrate: • Compassion, • Respect, • Integrity, • Professionalism, • Accountability, • Reliability, • Person-centred care Benefits • Competitive pay, • Paid training and induction, • Ongoing professional development, • Flexible working patterns, • Career progression opportunities, • Paid holiday, • Pension scheme, • Employee assistance and wellbeing support, • Uniform and PPE provided Performance Expectations Care Assistants are expected to: • Deliver safe, effective and compassionate care., • Maintain excellent attendance and punctuality., • Achieve compliance with mandatory training., • Receive positive feedback from clients and families., • Demonstrate professionalism at all times., • Maintain accurate documentation and follow all company policies and procedures.

    Inscripción fácil
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