Case administrator jobs in United Kingdom

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world’s most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are seeking an experienced and technically credible Identity Practice Lead to build and grow our Identity practice, with a particular focus on serving clients operating within Critical National Infrastructure (CNI). This is a strategic, hands‑on leadership role where you will be responsible for designing, refining, and building a portfolio of identity services — spanning advisory, architecture, and delivery — that meets the heightened resilience, assurance, and regulatory expectations of CNI operators. Alongside service development, you will play a central role in upskilling and training our wider consulting community to deliver identity‑based engagements confidently and consistently, and you will help shape the roadmap towards a Managed Identity Service offering. You will combine deep technical expertise in Identity and Access Management (IAM) with commercial acumen and a genuine passion for developing others. • Own the strategic vision, roadmap, and commercial growth plan for the Identity practice, aligned to broader business objectives., • Design, refine, and continuously evolve a structured portfolio of identity services — including identity strategy and maturity assessments, IAM architecture and design, Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Zero Trust identity architectures — tailored to the needs of CNI and regulated sectors., • Ensure services are built to withstand the scrutiny of CNI-specific regulatory and assurance frameworks (e.g. NIS Regulations, CAF, sector‑specific regulators), embedding resilience, segregation of duties, and OT/IT identity convergence considerations into service design., • Act as the senior technical authority and escalation point for identity engagements, ensuring quality, consistency, and technical rigour across all client delivery., • Build strategic partnerships with key identity vendors (e.g. Microsoft Entra, Okta, SailPoint, CyberArk, Ping Identity) to strengthen proposition, access early roadmap insight, and unlock partner‑funded growth opportunities., • Define the business case, service design, and operating model for a new Managed Identity Service, working with delivery, operations, and commercial teams to bring it to market., • Establish the tooling, processes, and SLAs required to operate identity services (e.g. joiner‑mover‑leaver, access reviews, privileged session monitoring, certification campaigns) on an ongoing basis for clients., • Identify the resourcing, technology, and partnership requirements needed to stand up and scale the managed offering., • Design and deliver a structured upskilling and training programme to grow identity capability across the wider consulting population, from foundational awareness through to specialist delivery skills., • Create reusable delivery assets — methodologies, playbooks, reference architectures, and accelerators — that enable consultants outside the core Identity team to deliver identity engagements consistently and to a high standard., • Mentor and develop consultants working on identity engagements, supporting technical growth and career progression., • Champion relevant certifications and vendor accreditations across the practice to build a bench of credentialed identity talent., • Act as a trusted advisor to CNI clients on identity strategy, risk, and roadmap, building long‑term relationships at senior stakeholder level., • Support pre‑sales activity, including scoping, proposal writing, and bid support, translating client challenges into compelling identity solutions., • Represent the practice externally through thought leadership — client workshops, conference speaking, whitepapers, and contributions to industry/regulatory discussions on identity in CNI., • Work closely with adjacent practices (OT security, cloud security, managed security services, GRC) to identify cross‑sell opportunities and ensure identity is embedded coherently across the wider security proposition., • Provide oversight and quality assurance across live identity engagements, ensuring technical designs are fit for purpose and risk‑appropriate for CNI environments., • Support resource planning and allocation across the identity portfolio, balancing delivery quality with practice growth., • Own and evolve delivery methodologies and documentation standards for identity engagements., • Significant experience in Identity and Access Management, with a demonstrable track record designing and delivering IAM/IGA/PAM solutions in a consulting or advisory environment., • Prior experience working with, or serving, Critical National Infrastructure, regulated, or high‑assurance environments (e.g. energy, utilities, transport, finance, defence, government)., • Experience building or scaling a service line, practice, or capability within a professional services or consultancy environment., • A track record of designing and delivering training or capability‑uplift programmes for technical teams., • Experience contributing to or shaping managed service offerings is highly desirable., • Strong working knowledge of core identity platforms and concepts, such as: Microsoft Entra ID, Okta, Ping Identity, SailPoint, CyberArk, ForgeRock, or equivalent., • Solid understanding of IAM, IGA, PAM, Zero Trust architecture, and identity federation/SSO standards (SAML, OAuth2, OIDC, SCIM)., • Awareness of OT/IT identity convergence challenges and the unique constraints of securing identity in industrial and CNI environments., • Familiarity with relevant regulatory and assurance frameworks applicable to CNI (e.g. NIS Regulations, NCSC CAF, sector‑specific standards)., • Relevant vendor or industry certifications desirable (e.g. Microsoft Identity and Access Administrator, SailPoint, CyberArk, CISSP, CISM)., • Strategic thinker with the commercial awareness to balance practice growth, delivery quality, and client value., • Confident communicator, comfortable engaging senior client stakeholders and translating technical complexity into business terms., • Natural coach and mentor, energised by developing others and building organisational capability., • Comfortable operating with a degree of ambiguity, building structure and process where it doesn’t yet exist., • Collaborative, working effectively across practice and functional boundaries. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: • 25 Days Holiday - Plus buy and sell options and increasing for long service, • Flexible Working (around core office hours), • Employee Shareholder Scheme and Performance Reward Model, • Private Healthcare (Bupa), • Company Pension, • Personal Day & Birthday Off - After 1 year of service, • Family Leave - After 1 year of service, • Enhanced Maternity based on length of service, • Access to a Training Budget, • Life Assurance, • Electric Vehicle Scheme, • Cycle to Work Scheme Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best. #J-18808-Ljbffr

Salesforce Service Cloud Lead Location: United Kingdom – London or Manchester Career Level: Senior Manager Join Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Salesforce Business Group, you’ll support a portfolio of clients spanning across all key industries. Helping leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent and help drive impactful change for some of the world’s most mission-driven institutions. Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture to turbo-charge our joint business and deliver outstanding customer experiences for our clients. The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging deep expertise across sales, service, marketing and operations transformation. With extensive knowledge of Salesforce’s industry-leading capabilities, we help clients modernise how they engage customers, empower employees, and drive operational excellence. You will join a team that combines the energy of a start‑up with the scale and reach of one of the world's largest Salesforce practices. Working alongside industry experts, Salesforce product specialists, and senior business leaders, you will help shape the future of customer service transformation for some of the world's most recognised organisations. • Serve as the Salesforce Business Group's lead subject matter expert for Customer Service, providing strategic leadership across business, technology and operating model transformation., • Own and develop the overall Service capability within the UK Salesforce Business Group, helping define our go-to-market strategy, offerings, thought leadership and growth agenda., • Act as a trusted advisor to senior client stakeholders, including CIOs, Chief Customer Officers, Chief Digital Officers, Heads of Customer Operations and Contact Centre leaders., • Lead large-scale Service Cloud and Agentforce transformation programmes, from vision and strategy through to solution design and delivery., • Shape and drive customer service modernisation initiatives focused on omnichannel engagement, contact centre transformation, workforce productivity, customer self-service and AI-powered service operations., • Help clients understand and adopt the next generation of customer service capabilities enabled by Agentforce, Generative AI and autonomous agents, balancing business value, governance and operational impact., • Lead pre-sales activities, including opportunity shaping, executive presentations, solution strategy, commercial estimation and proposal development., • Define Service Cloud target architectures, operating models and transformation roadmaps aligned to business objectives., • Partner closely with Salesforce and Accenture leadership to build market presence and strengthen our position as a leading Customer Service transformation practice., • Coach, mentor and develop Service Cloud consultants, architects and delivery teams across the Salesforce Business Group. We are looking for experience in the following skills: • Extensive experience leading end-to-end Salesforce Service Cloud transformation programmes and customer service modernisation initiatives., • Deep understanding of customer service operations, including:, • Contact centre and call centre operations, • Case management, • Omnichannel service, • Workforce productivity, • Knowledge management, • Digital self-service, • Customer support operating models, • Service metrics and performance management, • Proven ability to engage and influence senior executives and conduct strategic conversations with CIO-level stakeholders on customer service technology, organisational transformation and AI adoption., • Strong understanding of Salesforce Service Cloud capabilities, including Case Management, Omnichannel Routing, Digital Engagement, Knowledge, Field Service integration, Service Intelligence and Contact Centre transformation., • Experience defining service transformation strategies that combine process improvement, operating model redesign and technology enablement., • Deep knowledge of Agentforce and emerging AI-powered service capabilities, with an understanding of how agentic AI will reshape customer service organisations over the coming years., • Proven ability to architect enterprise-scale Salesforce Service solutions while balancing scalability, security, performance, maintainability and operational excellence., • Strong commercial and consulting skills, including business case development, roadmap definition, executive storytelling and stakeholder management., • Experience developing industry-leading propositions, offerings and thought leadership in the customer service domain., • Ability to work creatively and analytically in problem-solving environments, thriving in dynamic and collaborative teams., • Salesforce Certified Service Cloud Consultant, • Salesforce Certified Administrator, • Salesforce Certified Agentforce Specialist Additional Salesforce Architect, AI or Industry certifications are highly desirable • Recognised expertise in customer service transformation, contact centre strategy or customer operations consulting., • Experience with leading Contact Centre as a Service (CCaaS) platforms such as Amazon Connect, Genesys, NICE, Five9 or Cisco., • Strong understanding of the future of customer service in an AI-first and agentic operating environment., • Active participation in the Salesforce community through thought leadership, speaking engagements or industry contributions., • An understanding of the CIO, Chief Customer Officer and Customer Operations leadership agenda, including priorities, challenges, emerging technologies and performance metrics., • Experience helping organisations define the role of autonomous agents alongside human agents within future service operating models. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Programme, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in‑person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. London Manchester All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well‑being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces. Join Accenture to work at the heart of change. Visit us at www.accenture.com. #J-18808-Ljbffr

At Hadean, we are building the next generation of defence technology. As a key player in the UK's defence tech ecosystem, our world-leading software is trusted by defence organisations and militaries worldwide. We specialise in AI-powered digital wargaming and Command & Control systems that help users understand complexity, make better decisions, and operate at scale. Joining Hadean means working on technology with real-world impact, alongside a team that is driven to push the limits of what's possible. populAI is the simulation that makes continent-scale defence training feel like the real world. It fills a scenario with the pedestrians, traffic, shipping, aircraft, satellites and critical national infrastructure that trainees would face in reality, and it reacts to their decisions with the emergent chaos of real people and systems. Without it, an exercise is little more than a map overlay. At its core populAI is a C++ simulation engine driving the behaviour and decision-making of huge numbers of actors. A custom distribution framework partitions that simulation across a compute cluster while keeping it coherent. A TypeScript/React front end and Node.js services put it in the hands of Simulation Operators. The team is also bringing LLM-backed capabilities into the engine: natural language control, richer actor generation and simulated social media. The team is cross-functional, with Software, QA and DevOps Engineers, including seasoned simulation specialists. It ships into live customer exercises, demonstrators and integration hackathons to give a tight feedback loop on the work it's delivered. As Engineering Manager for populAI, you will own the team's people leadership and delivery. You will create the conditions for a highly capable, multidisciplinary team to do its best work. That means setting clear expectations, developing individuals, removing blockers, and turning product priorities into reliable execution. You'll partner closely with the Product Manager and the team's technical leadership, and you'll pull in customer and business context from Field Engineering and senior stakeholders. This role is deliberately weighted towards people, delivery and product partnership. You will lead the people and own the output, drawing on deep specialists for architecture and implementation decisions. A strong engineering foundation is still essential, though. You'll need enough technical context across the stack to earn credibility, understand performance, ask incisive questions and give candid, evidence-based feedback. • Own delivery end-to-end for populAI - turning product goals into plans the team can execute and commitments stakeholders can rely on, and renegotiating early when they can't., • Line-manage a multidisciplinary team: set expectations, give direct feedback, hold real performance and development conversations, and grow the next set of technical leaders., • Stay hands-on. Pick up delivery work when the pressure demands it, and when you need first-hand understanding of the codebase and the process you are trying to improve., • Own hiring for the team - define the profile, run the process, and make the case for the headcount the roadmap will need before it becomes a blocker., • Partner with the Product Manager to understand the commercial environment, challenge assumptions, negotiate scope and timeline, and argue for the technical investment that keeps future delivery possible., • Work with the team's technical lead and senior specialists on technical direction, making sure design and architecture decisions get made and hold up against what is coming next., • Shape the environment your team works in rather than just operating inside it, pulling customer and business context in from Product, Field Engineering and senior stakeholders to ensure alignment and support team autonomy., • You have led and line-managed a software engineering team, and can point to what you improved for the people and for the delivery., • You want to manage. Engineering management is your craft, not the next rung after senior engineer., • You have partnered with Product as an equal to shape priorities and push back on scope, not simply as a backlog administrator., • You have handled the hard parts of underperformance, conflict, ambiguity, and telling senior people things they might find uncomfortable to hear., • You have experience working on behavioural or agent-based simulation of people, crowds or vehicles (e.g. game AI, VFX crowd simulation, industrial human behaviour simulation, or defence CGF)., • You have experience with systems languages (ideally C++) for performance-sensitive, real-time applications., • Ability to obtain and maintain UK Security Vetted status to at least SC level., • You have grown a team rather than inherited one - hired into it, shaped it, and developed people into more senior roles., • Experience delivering data-intensive, real-time, distributed or mission-critical products., • Familiarity with defence, military modelling and simulation, or other regulated and security-conscious environments., • Experience leading a product or team through modernisation, migration from legacy technology, or a significant change in product direction., • A track record of building effective Engineering Manager / technical lead partnerships, or mentoring other managers., • You want to be in the room where the product meets its users - travelling to deployments, hackathons and industry events, and turning what you see there into better decisions., • We make Hadean an awesome place to work with competitive benefits..., • Hybrid working with 1 day per week in our fantastic office in Shoreditch, London, • Private Health Insurance, • Enhanced pension scheme, • Enhanced parental leave, • 3 extra days off at Christmas (on top of our standard 25), • L&D budget, • Regularly scheduled socials, • Share options We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients. #J-18808-Ljbffr

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Real Estate Analyst at Checkout.com, you will provide dedicated administrative, data management, and operational support to the Head of Real Estate, focusing on mitigating risk and increasing efficiency across the global portfolio. This role is essential for managing high-risk operational tasks, such as lease event tracking, lease administration, budgeting and data reporting to ensure a structured approach and prevent critical errors. • Proactively track, monitor, and manage critical dates for all lease events, including renewals and break clauses, acting as the primary conduit for populating and managing the tools that host our Real Estate data., • Support the execution of Real Estate contracts by coordinating with Brokers, Procurement, Legal etc. to finalise signing, updating project budgets, and archiving completed agreements., • Manage operational risk by ensuring all key details related to lease obligations are accurately recorded, tracked and action is taken., • For business case generation, gather comparable evidence, property valuations, and market data to drive strategic negotiations., • Liaise with regional, business and central teams to capture the justification and data necessary for business case approval., • Manage subleasing activities, including monitoring sub-tenant compliance, tracking sublease income and key milestones, and coordinating with legal and property management teams., • Coordinate with Finance, Tax and Procurement teams for Real Estate budgets, including updating and managing the Real Estate OPEX and CAPEX budget tracking tools., • Act as the central point of contact for all property-related budget reporting, preparing quarterly reviews in a clear, digestible format that includes Real Estate and Workplace costs - giving an all inclusive cost per desk / square foot / head., • Assist in reporting refurbishment or new office delivery costs, against business as usual spend for operational office locations., • Support the coordination of financial and legal documentation required for transactions, such as preparing group structure charts and financials for external parties (e.g., landlords)., • Lead the coordination and collection of energy, water, and utility consumption data across the global portfolio to support future CSR reporting requirements., • Manage the challenge of obtaining utility data in co-working and serviced spaces where direct meter readings are complex, including liaising with local teams, operators and landlords to gather the necessary information., • Act as the conduit between the CEO Office and ESG/CSR teams to ensure our portfolio meets the needs of Sustainability policies and or regulatory requirements., • Assist in due diligence and preparation of business cases by researching and reporting on regional office statistics (e.g., desk counts, utilisation, attendance, capacity & commercials)., • Act as a key liaison for business case presentation and refinement., • Maintain dynamic headcount forecasts to ensure space planning aligns with evolving business needs, particularly for high-growth regions., • Monitor and document team shift patterns to inform workspace strategy (e.g., HVAC service requirements, after-hours access, and desk rotation models)., • Monitor and manage utilisation reports for Serviced Offices, along with onboard and offboard leaves to locations where we do not directly manage access control., • Maintain the central digital repository for all property documentation (leases, contracts, floor plans, and insurance certificates), ensuring strict naming conventions, accessibility, and version control are met to ensure 100% audit-readiness., • Schedule and prepare agendas, collate pre-read materials, and document meeting minutes for key real estate governance forums, proactively tracking action items to ensure timely closure by stakeholders., • Managing the administrative aspects of the "joiner/leaver" process for office access where no assigned Workplace / People person is assigned., • Act as the primary administrator for processing property-related invoices, performing the initial "first-pass" review to flag discrepancies against purchase orders (POs) and ensuring all costs are accurately coded before final submission to Finance., • Coordinate the global H&S audit schedule in partnership with SMEs, managing the central audit database, evidence library, action log, and training records to track progress and compliance., • Support the weekly, monthly, quarterly, and annual reporting framework to surface risk trends and audit completion status, allocating audits to regional teams for execution., • Own the scheduling, chasing, and evidence trail for the audit lifecycle, acting as the primary administrative point of contact to ensure smooth execution., • Drive the audit lifecycle by ensuring all actions are identified, triaged, and managed to resolution, proactively identifying blockers and managing overdue items., • Ensure regional teams interpret and apply the central H&S framework in accordance with local laws while maintaining the global baseline standards., • Manage the integration of the H&S framework with wider Real Estate RACI to ensure clear accountability and prevent overlaps in responsibilities., • Implement and maintain physical security policies and standards across all global office locations., • Instruct periodic physical security risk assessments and audits to identify vulnerabilities and ensure compliance with security protocols., • Oversee visitor management processes and physical security measures to safeguard personnel and assets. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram #J-18808-Ljbffr

Job Title: Housing Co-ordinator Location: Rugeley, Staffordshire Salary: £22,135 per annum Job Type: Part time, permanent Working Hours: 30 Hours Per Week About Mason Yardley Trust: As a charity, MY Trust is dedicated to making a positive impact on the lives of individuals and families. With roots dating back nearly 700 years, as Sir Josiah Mason Trust and Yardley Great Trust, our legacy is one of compassion, inclusivity, trust and excellence. About the role: Be the named, visible housing management contact for the Hopkins & Sneyd Almshouse Charity, Rugeley, ensuring well-managed accommodation and timely escalation of resident concerns. Main Duties and Responsibilities: Scheme and occupation management: Maintain regular scheme presence proportionate to resident numbers, vulnerability, building complexity and travel; publish contact and cover arrangements. Support the allocation and void process by undertaking viewings, pre-occupation checks, property introductions and other activities delegated within the appointment (letting's) framework. Deliver resident introductions, occupation sign-ups and practical orientation once allocation approved; explain letters of appointment, responsibilities, reporting routes and communal arrangements. Maintain accurate occupancy, keys/access, emergency contact and relevant property records; conduct agreed resident contact and proportionate wellbeing observations. Identify early occupation agreement breaches, neighbour disputes, ASB and vulnerability indicators; document and resolve routine matters or escalate complex cases. Building and estate coordination: Complete scheduled communal and estate inspections, identify hazards, cleanliness, grounds and security issues, log defects and follow through with Estates. Complete delegated local checks such as fire alarm or communal safety checks (where trained) and specified in local procedures. Liaise with cleaning, grounds, maintenance and contractors regarding access, service quality and resident feedback; monitor local service standards, record issues and report service failures or performance concerns through agreed channels. Help residents report repairs and access appointments; escalate emergencies and damp/mould concerns under the hazard response procedure. Resident engagement and early intervention: Facilitate resident consultation, meetings, feedback, complaints access and inclusive activities linked to community life without assuming responsibility for personal care. Encourage resident participation and support opportunities that strengthen community life, independence, wellbeing and social connection. Attend and contribute to resident meetings, forums and engagement events as required. Recognise isolation, self-neglect, hospitalisation, financial difficulty and safeguarding warning signs; act immediately on urgent risks Provide proportionate occupancy-related guidance and practical signposting Administration and accountability: Maintain timely case notes, inspection records, action logs, complaints and incident reports in approved systems. Provide accurate void, occupancy, repair and resident information to the Deputy Housing Manager and Estates Team; contribute to performance monitoring and keep the Housing Manager informed of scheme performance, risks and emerging issues. Work across allocated sites. Identify emerging scheme risks, patterns of vulnerability, service concerns, property issues and resident trends; escalate significant matters promptly and keep the Housing Manager informed of risks and required actions. Authority, interfaces and exclusions: First contact and named scheme owner. Money Management Officers lead detailed benefits claims and arrears interventions; Coordinator identifies, refers and helps maintain resident contact. Estates own technical repairs decisions and statutory property compliance. Engagement with Trustees of the Charity. Whilst managed by the Housing Manager, there will be some liaison with Trustees of Hopkins and Sneyd Almshouse Charity About you: Person specification - essential: Experience in sheltered housing, almshouses, housing management or comparable resident-facing service. Understanding of occupancy rights, resident engagement, basic building safety, safeguarding and accurate record keeping. Ability to work independently across multiple sites, prioritise emergencies and communicate sensitively with older residents. IT and case recording competence; ability to travel between assigned sites as required. Shared expectations: All postholders must uphold resident dignity, safeguarding, equality and reasonable adjustments, confidentiality and data protection, complaints access, accurate records, lone-working and health and safety procedures. Complete required learning and participate in supervision and service improvement. The postholder may be required to undertake other duties and responsibilities not specifically detailed in this Job Description, provided these are reasonable, commensurate with the nature and grade of the role, and consistent with the postholder's skills, experience and capabilities. Any significant or permanent changes to the role will be subject to appropriate consultation. Please click the APPLY button to send a CV for this role. Candidates with previous experience and job titles of; Housing Officer, Housing Management Officer, Scheme Manager, Sheltered Housing Co-ordinator, Housing & Resident Engagement Officer, Housing Administrator may also be considered for this role. TPBN1_UKTJ

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle and SAP. We have an immediate need for an SAP Security Services Architect based in the UK. This position can be based out of your home office. The Security Services Architect will be responsible for developing and maintaining the operations of security products and offering within Spinnaker Support. This role will serve to define and deliver Spinnaker Support’s approach to security within the 3rd party support and managed service markets. This position requires a deep knowledge of the SAP architecture and experience in applying defense in depth strategies to SAP systems. This position will be responsible for providing guidance to clients on attack surface reduction strategies in relationship to the SAP system landscape. This will include identifying, documenting, and guiding clients in security best practices related to the applications, network and infrastructure of SAP systems. This position requires a person with multiple years of hands‑on technical expertise in hardening the SAP environment. The applicant should have an in-depth knowledge and understanding of SAP Subnets and network DMZ. • SAP CVE and vulnerability analysis - Researching newly disclosed vulnerabilities, assessing technical impact, and developing hardening guidance., • Security bulletin authoring - Writing customer-facing monthly bulletins summarizing threats and remediation steps for vulnerabilities identified in SAP Security Patch Day notifications., • Rapid response for critical vulnerabilities - Developing and communicating guidance when high‑severity or zero‑day SAP vulnerabilities emerge., • Structured security assessment delivery - Conducting assessments, analyzing results, compiling reports with actionable remediation recommendations, • Customer case management - Triaging and responding to customer security inquiries., • 7+ years of SAP technical experience, • 3+ years of SAP security hardening, attack surface reduction, and vulnerability analysis, • 3+ years of scripting and automation, • Proven technical writing skills with the ability to document details for complex solutions., • Deep knowledge of the security architecture across multiple deployment platforms (network, firewall, computer, storage, database and application), • A detailed understanding of common network topologies and their application to security mitigation., • Strong field-level/consultative experience with ability to staff teams to meet customer support and service requirements, • Strong analytical skills with ability to understand and document details for complex solutions, • Experience in performing NetWeaver AS system security operations., • Fundamental knowledge of protecting SAP infrastructure at SAP/OS and DB level., • Understanding of different SAP products at architectural level, • Understanding of SAP Security Note Monitoring/Telemetry and Proficiency with SAP Vulnerability Management, • Working knowledge of SAP users, roles and authorizations, • 2+ years Python scripting programming, • CSEC2405 - SAP Certified Associate - Security Administrator, • Management and implementation of RFC Gateway and SNC, • Substantive knowledge of SSO, SNC and SSL, • Security certified, • Information Systems Security Architecture Professional (ISSAP), • 1+ year of Application Security Testing, • Experience in addressing SAP vulnerabilities beyond leveraging SAP Notes. #J-18808-Ljbffr

London HQ (Oval) Hybrid (3 days in office) Full-time Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child’s chances for a better life. Yet too much of our education system’s time, money, and talent are lost to inefficiency. At Zen Educate, we’re changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. I’m the Chief Product Officer here at Zen Educate. We’ve already helped schools save over £40 million so far. That feels great, but it just shows what’s possible when the system works better, and we have a long way to go. Now we’re scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. With our Product & Technology team growing very rapidly around the world, we are squarely in the "messy middle." We are moving away from heavy, sprint-based processes toward a high-velocity, Mission-based operating model. We need a Product Operations Manager to be the architect of this system. At Zen, “product ops” doesn’t mean creating bureaucracy or being a Jira administrator (especially as we don’t use Jira). It means building the system behind the system. You’ll have read Product Operations by Melissa Perri and understood how a Product-led central-nervous system for our org can drive better PDLC outcomes for our Schools and Educators. You won't be managing the product itself; you'll be product-managing how we build products. We focus on Missions over Sprints and Outcomes over Outputs. You’ll care more about reducing friction and driving commercial and human impact than about what shape the solution takes. • Guardian of our Ways of Working: Own and refine our Mission-based deployment model. You'll ensure teams move from "Pitch" to "Launch" with maximum autonomy and minimum bloat., • Manage the "Single Front Door": Run our weekly Triage sessions. You’ll be the gatekeeper for the business, ensuring all requests are framed as clear Missions with a business case before they reach our Investment Committee., • Own the "Single Pane of Glass": Maintain our central dashboard of core metrics (our HUD). You’ll ensure Product Managers have self-serve access to the data they need to prove their Mission’s impact., • Standardize Rituals: Refine our "Mission Control" and "Waypoints" so the team has a clear rhythm of progress without a calendar full of empty meetings., • Operational Glue: Work closely with Design, Engineering, and Growth to ensure smooth product launches and total cross-functional alignment. You’ll deliver the "Weekly Pulse" to keep the wider company informed., • The Systems Thinker: You get itchy when there’s too much inefficiency. When you see a problem solved twice, you build a repeatable habit so it never happens a third time., • The Pragmatic Mediator: You can hold multiple perspectives, keep your head when things are moving fast, and help a team find alignment without fuss., • The Outcome-Obsessed: You believe in "buying our commodities and building our differentiators." You want to spend time on what actually moves the needle for schools and teachers., • 5+ years in Product Operations, Product Management, or Business Operations scaling systems with measurable impact., • Scale-up Experience: You’ve navigated the "messy middle" of a fast-growing company (Series B/C/D)., • Data Literacy: You are comfortable working with BI systems and product analytics to turn raw data into a strategic narrative., • Change Management: You have a track record of optimizing development lifecycles and managing a modern product tech stack., • Communication: Evidence of making complex systems simple and usable for diverse teams., • Work that directly improves children’s futures., • Competitive salary and stock options., • 25 days holiday plus bank holidays., • A culture that values clarity, pace, and sustainability alongside human kindness. We keep it simple: • Intro chat – a real conversation about your journey., • Product Ops deep dive – how you think and the systems you’ve built., • Task & Meet the Team – a practical look at how we’ll work together. #J-18808-Ljbffr

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Real Estate Analyst at Checkout.com, you will provide dedicated administrative, data management, and operational support to the Head of Real Estate, focusing on mitigating risk and increasing efficiency across the global portfolio. This role is essential for managing high-risk operational tasks, such as lease event tracking, lease administration, budgeting and data reporting to ensure a structured approach and prevent critical errors. • Proactively track, monitor, and manage critical dates for all lease events, including renewals and break clauses, acting as the primary conduit for populating and managing the tools that host our Real Estate data., • Support the execution of Real Estate contracts by coordinating with Brokers, Procurement, Legal etc. to finalise signing, updating project budgets, and archiving completed agreements., • Manage operational risk by ensuring all key details related to lease obligations are accurately recorded, tracked and action is taken., • For business case generation, gather comparable evidence, property valuations, and market data to drive strategic negotiations., • Liaise with regional, business and central teams to capture the justification and data necessary for business case approval., • Manage subleasing activities, including monitoring sub-tenant compliance, tracking sublease income and key milestones, and coordinating with legal and property management teams., • Coordinate with Finance, Tax and Procurement teams for Real Estate budgets, including updating and managing the Real Estate OPEX and CAPEX budget tracking tools., • Act as the central point of contact for all property-related budget reporting, preparing quarterly reviews in a clear, digestible format that includes Real Estate and Workplace costs - giving an all inclusive cost per desk / square foot / head., • Assist in reporting refurbishment or new office delivery costs, against business as usual spend for operational office locations., • Support the coordination of financial and legal documentation required for transactions, such as preparing group structure charts and financials for external parties (e.g., landlords)., • Lead the coordination and collection of energy, water, and utility consumption data across the global portfolio to support future CSR reporting requirements., • Manage the challenge of obtaining utility data in co-working and serviced spaces where direct meter readings are complex, including liaising with local teams, operators and landlords to gather the necessary information., • Act as the conduit between the CEO Office and ESG/CSR teams to ensure our portfolio meets the needs of Sustainability policies and or regulatory requirements., • Assist in due diligence and preparation of business cases by researching and reporting on regional office statistics (e.g., desk counts, utilisation, attendance, capacity & commercials)., • Act as a key liaison for business case presentation and refinement., • Maintain dynamic headcount forecasts to ensure space planning aligns with evolving business needs, particularly for high-growth regions., • Monitor and document team shift patterns to inform workspace strategy (e.g., HVAC service requirements, after-hours access, and desk rotation models)., • Monitor and manage utilisation reports for Serviced Offices, along with onboard and offboard leaves to locations where we do not directly manage access control., • Maintain the central digital repository for all property documentation (leases, contracts, floor plans, and insurance certificates), ensuring strict naming conventions, accessibility, and version control are met to ensure 100% audit-readiness., • Schedule and prepare agendas, collate pre-read materials, and document meeting minutes for key real estate governance forums, proactively tracking action items to ensure timely closure by stakeholders., • Managing the administrative aspects of the "joiner/leaver" process for office access where no assigned Workplace / People person is assigned., • Act as the primary administrator for processing property-related invoices, performing the initial "first-pass" review to flag discrepancies against purchase orders (POs) and ensuring all costs are accurately coded before final submission to Finance., • Coordinate the global H&S audit schedule in partnership with SMEs, managing the central audit database, evidence library, action log, and training records to track progress and compliance., • Support the weekly, monthly, quarterly, and annual reporting framework to surface risk trends and audit completion status, allocating audits to regional teams for execution., • Own the scheduling, chasing, and evidence trail for the audit lifecycle, acting as the primary administrative point of contact to ensure smooth execution., • Drive the audit lifecycle by ensuring all actions are identified, triaged, and managed to resolution, proactively identifying blockers and managing overdue items., • Ensure regional teams interpret and apply the central H&S framework in accordance with local laws while maintaining the global baseline standards., • Manage the integration of the H&S framework with wider Real Estate RACI to ensure clear accountability and prevent overlaps in responsibilities., • Implement and maintain physical security policies and standards across all global office locations., • Instruct periodic physical security risk assessments and audits to identify vulnerabilities and ensure compliance with security protocols., • Oversee visitor management processes and physical security measures to safeguard personnel and assets. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram #J-18808-Ljbffr

Company: Company: South London and Maudsley NHS Foundation Trust Salary: £58,133 - £65,261 Per Annum inclusive of HCAS An exciting opportunity has arisen to join a new phase of the Complex Care Programme (CCP) in the South London Partnership- a partnership between Oxleas, South West London and St George’s and South London and the Maudsley NHS Mental Health Trusts. The CCP has a track record of success, innovation, and investing in services to improve the lives of people with complex mental health needs. South West London Integrated Care Board have delegated an additional 300 people with learning disability, autism and older adults to the Programme. This adds to the current portfolio which already manages over 1000 mental health placements. Working within the team, you will support the design, development and implementation of a business solution that transforms the programme’s approach to reporting, performance management, financial and data quality monitoring. The post holder will work as part of the Finance and Performance team to assist and work closely with a new LD, autism and older people team and • Lead on maintaining a database of placement data, • Produce performance dashboards and reporting., • Support the Senior Performance Manager to effectively manage the operation of financial reporting and financial transactions for the CCP programme We are seeking individuals who can work independently, make decisions autonomously, and work to tight timescales to meet the objectives of the Programme. The role will lead the development and maintenance of database and reporting solutions, producing complex datasets, dashboards, performance metrics, and analysis of financial and performance information. Working closely with the Senior Performance Lead, the Programme’s management team, local authorities, and clinical, operational, and corporate stakeholders, you will transform reporting needs into robust, data-driven solutions that provide accurate, timely, and actionable insights to support informed decision-making. The successful candidate will bring experience of maintaining large datasets, developing reporting and business intelligence products within a complex environment and will be confident with data analysis. You will play a key role in developing and maintaining reporting products, supporting continuous improvement and helping to embed modern reporting and data visualisation techniques across the programme. You will also contribute to the development of the wider Performance Team through knowledge sharing, coaching and the promotion of best practice in reporting, analysis and dashboard development. This role offers an excellent opportunity to contribute to a high-profile programme of work that will modernise reporting processes, reduce manual effort, improve programme assurance and better support decision-making. We are seeking individuals who can work independently, make decisions autonomously, and work to tight timescales to meet the objectives of the Programme. This post sits in the Finance and Performance Team of Complex Care working with the Senior Performance Manager, P1 & P2a Information lead and finance and data quality analysts. The role involves working closely with a specialist clinical team of four case managers, all working to a SWL Lead (LD, Autism and Older People), with the support of an administrator and a finance and data quality assistant. The new team sits within a wider Complex Care Programme, with staff being able to draw on additional expert knowledge in autism, complex emotional needs and complex mental health needs. The post holder will be based on a hybrid working arrangement, working remotely with regular attendance required for face-to-face meetings at our office in Catford, South London. • 1. You will maintain accurate up to date information and reports to reflect the activity taking place initially in Phase 3a of the SLP Complex Care Programme This will include data from 11 boroughs including data from local authority colleagues., • 2. You will take the lead on all activity reports produced for the new Clinical Pathways You will ensure that Clinical Directors and their Service teams fully understand the reports being shared and utilise this data when considering repatriation., • 3. You will analyse and input complex data and information highlighting themes and trends, where appropriate. To prepare qualitative and quantitative information for both health and social care services. To produce regular reports for the Senior Leadership Team and Finance Director., • 4. You will support the SLP Performance Framework with maintenance of routine performance reporting; You will be the lead on the development of performance management reports; identifying variances and reporting trends to the Programmes Senior Meetings., • 5. Working across all the Partner trusts (initially SLAM and SWLSTG), you will directly liaise with the Performance & Contract teams, BI teams and other managers to establish systems to improve data quality and to capture the required information to meet identified targets. Support Team Leaders, Borough Leads, Clinical Service Lead and Heads of Professions in understanding the systems to deliver information requirements and provide training if required. To take responsibility setting up systems to capture the required data and to take the lead on providing training to staff if required., • 6. You will contribute to the strategic development and business planning processes within the programme., • 7. You may be required to communicate complex multi-threaded analysis to staff groups in a manner they will understand. Depending on the message, it may require you to communicate highly contentious information in an atmosphere of major change and uncertainty., • 8. You will participate in analytical research to enhance the understanding of current performance and improvement opportunities, • 9. You will undertake complex analysis of a wide range of detailed data for presentation to key groups and provide support for improved decision-making processes, including responsibility for confirming the accuracy and providing commentary., • 10. You will work closely with the Finance & Data Lead within the programme for developing data reports from the complex care databases., • 11. You will support the Senior Performance Manager to effectively manage the operation of financial reporting and financial transactions for the CCP programme This advert closes on Monday 26 Oct 2026 £75,328 - £86,114 per annum inclusive of HCAS South London and Maudsley NHS Foundation Trust £58,133 - £65,261 Per Annum inclusive of HCAS South London and Maudsley NHS Foundation Trust #J-18808-Ljbffr

ServiceNow Software Engineer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

Chartered Paraplanner / Senior Technical Consultant - Trusts, IHT & Pensions Location: London (hybrid, two days a week in the office) Salary: £65,000 - £70,000 + 10% bonus + full benefits Job type: Permanent, full time (37.5 hours, Monday to Friday), hybrid 2 days a week in the London office Most paraplanning roles keep you behind a desk, writing up meetings you never attended. This one puts you in the room. Our client, an independent, fiancial planner, who is looking for a chartered (or close to chartered) Paraplanner to work one-to-one with a Senior Adviser in London. You will sit alongside them in client meetings, own the technical thinking behind the advice, and see your work land with clients who value it. The adviser is happy to hand over the technical heavy lifting. They want a self-starter who can pick up a live caseload and run with it. • Work directly with a Senior Adviser as their technical partner, preparing for and attending client meetings two days a week in the London office, • Take detailed meeting notes and follow up every technical point afterwards, • Lead the technical analysis on Trusts, Inheritance Tax, Pensions and investments for high net worth clients, • Build lifetime cashflow models (Voyant) and turn them into clear, joined-up financial plans covering legacy and succession, contingency, tax and asset allocation, • Write comprehensive suitability letters that clients can actually follow, • Keep the team ahead of legislative and regulatory change, • Be supported by a Paraplanner and an Administrator, with scope to mentor and help develop your colleague as your own technical profile grows, • Chartered, or close to it (Diploma qualified as a minimum, with Chartered status achieved or well within reach), • Paraplanning experience in the independent sector, working with high net worth clients, • Strong technical knowledge across IHT, Trusts, CGT, investments,and pension, • A real belief in the value of lifetime cashflow modelling, ideally with Voyant experience, • Experience with owner-managed business clients is a bonus, as is Intelliflo, • Resilient, proactive and comfortable in a busy team, with the confidence to work largely unsupervised, • Happy to be in the London office two days a week, forclient meetings This is a technical career role. We are looking for someone who loves the craft of complex planning and wants to build a long-term career as a senior technical specialist. If becoming an adviser is part of your longer-term thinking, we are happy to talk about that openly. It is not a route to advising in the short term, and we would rather be clear about that from the start. • £65,000 - £70,000 salary depending on experience, • 10% bonus: half based on your own performance, half on company performance, with the company element uncapped (it has paid out above target in recent years), • Full benefits package, • Hybrid working: two days a week in the London office, • A genuinely independent firm that gives objective advice, not product-led advice, in a market that is consolidating fast, • Real exposure to complex planning and clients, not just case preparation #J-18808-Ljbffr

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, it’s our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. Our colleagues are at the heart of Montcalm hospitality. We create a professional, welcoming workplace where people feel supported, can develop and take pride in their contribution. This role helps deliver consistent, excellent employee experience across all 14 hotels and the Academy. Lead reliable People Operations and proactive hotel partnerships. Build strong HR foundations, lead recruitment delivery, and enable managers to manage the employee lifecycle confidently through clear processes, practical advice and coaching. This role is equal in seniority to the other Group People & Culture Manager. Both report directly to the Head of People & Culture; neither report to the other. General Managers and Heads of Department remain responsible for managing their employees and delivering agreed people standards locally. The People team provides frameworks, development, advice, and oversight to enable them to do this confidently. • Lead the People Operations service across the group, combining reliable support with early identification of workforce risks and opportunities., • Agree a hotel visit schedule and regular people reviews with each General Manager. Review staffing, retention, absence, probation and employee concerns; agree actions, owners and follow-up dates., • Lead quarterly workforce planning with General Managers, Talent Acquisition and Finance, identifying critical vacancies, seasonal needs, skills gaps and recruitment priorities., • Use exit feedback, stay in conversations, and people with data to address recurring problems and improve retention., • Lead the Talent Acquisition team and remain accountable for recruitment delivery, candidate communication and consistent selection standards within approved budgets., • Provide managers with clear recruitment guidance covering vacancy approval, role requirements, structured interviews, assessment, feedback, and timely decisions. Coach managers in applying for it., • Ensure recruitment checks, offers and pre-start documentation are completed through agreed authorized processes, with a clear handover to post-start administration., • Partner with Learning & Experience on placement and graduate recruitment: Learning & Experience owns programmed design and participant outcomes; Talent Acquisition manages the recruitment process with that programmed lead., • Lead fair, timely employee relations support covering absence, probation, performance, investigations, disciplinary matters, grievances and workplace concerns., • Coach managers address issues early, prepare conversations, document facts, and follow approved processes. Provide accessible advice and scheduled case clinics., • Agree case responsibilities and review sensitive communications and proposed formal action. Escalate high-risk, complex or senior matters to the Head of People & Culture; obtain specialist advice through the agreed route., • Support organizational change, consultation and redeployment under the Head of People & Culture’s direction., • Lead a prioritized improvement plan for employee records, right-to-work controls, contracts, probation, absence, working-time records, and consistent employment processes., • Work closely with the People & Culture Administrator, who reports to Learning & Experience, to complete audits, correct records, and implement reliable administrative routines. Agree priorities and capacity with that manager; provide technical guidance and check the quality of operational outputs., • Oversee HRIS accuracy, authorized payroll changes, and reconciliation with Payroll and Finance. Maintain secure records, appropriate access and retention arrangements, and support audits and data requests., • Draft practical policies, SOPs and templates for approval; ensure managers understand and apply them., • Own the operational manager toolkit, process guidance and advice route for recruitment, probation, absence, family leave, performance, employee relations and leaving., • Agree with Learning & Experience a practical manager development programmed. Provide employment-process content, case examples and coaching; check that training is applied in live situations., • Set clear expectations for when managers must involve People & Culture, particularly before formal disciplinary action, dismissal, contractual changes or complex employee concerns., • Monitor completion of probation reviews and other agreed processes; help managers resolve gaps while retaining responsibility for their teams., • Lead the ER Executive, Talent Acquisition Executive and Talent Acquisition Coordinator, setting priorities, developing capability and monitoring service quality., • Partner with Learning & Experience on the employee journey, onboarding, retention, internal mobility and hotel improvement plans. Agree with one accountable lead for shared projects., • Support reward and benefits administration and pay analysis with Finance. Recommendations and significant decisions remain subject to the Head of People & Culture’s approval., • Provide a concise group and hotel people dashboard covering headcount, vacancies, recruitment delivery, turnover, early retention, absence, probation, compliance and recurring case themes., • Use evidence to recommend improvements and monitor delivery. Agree with achievable service standards for employee and manager enquiries and keep colleagues informed of progress., • Ensure processes support a respectful employee experience, including accurate pay, accessible guidance, timely responses and professional leaver arrangements., • Generalist HR management experience in hospitality or another multi-site organization, with strong employee relations judgement and working knowledge of UK employment requirements., • CIPD Level 5 or equivalent relevant experience. Ability to coach managers, lead a team, use people's data, and improve operational processes., • Approachable and organized, with discretion, sound judgement, reliable follow-through and the confidence to challenge constructively., • Objectives and targets are agreed with the Head of People & Culture using an established baseline and reviewed by hotel and across the group., • Reliable compliance controls; reduced record and payroll errors; completed probation processes; timely recruitment and improved early retention., • Fair case handling, fewer recurring issues, useful manager advice and demonstrable improvement in managers’ application of agreed people processes., • Regular hotel reviews with actions completed and improved employee confidence in the accessibility and reliability of People support. Maintain a planned presence across hotels, including access for colleagues on different shifts. Hours and occasional evening or weekend commitments are governed by the employment contract and applicable policies. Duties may evolve with business needs through discussion of scope, skills, and priorities. Compensation: Competitive salary #J-18808-Ljbffr

Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We're looking for a Salesforce Developer to join our Sales Enablement team. A cross-functional team that builds and runs the Salesforce platform and connected tooling that Zoopla's commercial teams work in. It's a small team and you'd be one of two engineers in it, working alongside two admins, a product manager, a product owner, a commercial subject matter expert, a designer and an engineering manager. Small enough that what you build is visible, and that your view on how we build it carries weight. Our Salesforce org is a mature one, with over a decade of history and a lot of connected systems, so there's real scope to simplify and modernise as we go. A big part of our roadmap over the next 6 to 12 months is rebuilding how we quote, price and package our products, and you'd be heavily involved. There's also a steady stream of improvements the rest of the business needs. To be clear, this role is focused on improving how the platform works. User support and day-to-day configuration sit with our admin team, and you'd be the escalation point when something needs an engineer. • Designing and building solutions across the platform, declarative and coded, with LWC and Apex where code is the right answer, • Designing and building integrations between Salesforce and the systems around it. That means thinking about what happens when they fail: retries, idempotency, reconciliation, and who owns which data, • Owning the technical design on the projects you lead. Writing it down, making the case for it, and adapting it based on challenges, • Sharing what you know with the rest of the team, engineers and admins alike. Pairing, walkthroughs, or writing things down, so knowledge doesn't end up sitting with one person, • Taking a view on scale, security and observability before they become production problems, • Working with our product manager, product owner and designer to turn what the business needs into something that works for the people using it, • Untangling legacy where it's getting in the way, and improving the patterns and tooling the rest of the team builds on Our engineers work alongside AI tooling every day. It writes a lot of the first draft, reviews changes and helps with testing. The engineering judgement doesn't move: you're accountable for what ships, whether you typed it or not. Reading code critically, spotting what's subtly wrong, and holding a line on design principles matter more here than typing speed. We use AI where it makes us more effective, not for the sake of it, and like most companies we're still working out how AI best fits our development workflow. You'd have a real say in where it lands. We don't have a dedicated tester, so we test and validate each other's work, with AI helping where it earns its place. It keeps the quality up, and it means nobody ends up as the only person who understands a piece of the system. • Strong Apex, SOQL and JavaScript, and LWC beyond the basics: composing components, managing state across them, and knowing when a screen doesn't need a custom component at all, • Git and SFDX / SF CLI as your normal way of working. Our metadata lives in source control and we deploy from it, • Real experience integrating Salesforce with systems outside it: REST APIs, Apex callouts, connected apps and platform events, • Experience with a CPQ platform. Ours is Vlocity / OmniStudio, but we care much more that you've worked with quoting, pricing and product configuration than which tool you did it in, • Experience designing and maintaining Salesforce data models that hold up as the business grows, • A track record of improving something legacy. You've taken an old, tangled process and made it simpler without breaking things on the way through, • You test properly, you work out the blast radius before changing something shared, and you can reason your way through code you didn't write, • You test properly, you work out the blast radius before changing something shared, and you can reason your way through code you didn't write, • You can explain technical things in plain English. A lot of what you build gets discussed with people who don't write code and shouldn't have to, • You connect what you're building to what the business is trying to do, and you'll push back when the ask doesn't match the problem, • You make decisions you can explain, you connect what you're building to what the business is trying to do, and you'll push back when the ask doesn't match the problem, • Vlocity / OmniStudio, or Salesforce Industries more broadly, • Workato, or similar integration platforms, • Exposure to Model Context Protocol (MCP) servers or similar agent tooling, in Salesforce or elsewhere, • Salesforce Administrator and Platform Developer I certifications, or Platform Developer II At Zoopla, we embrace hybrid working but emphasise the importance of also spending time together. You'll have the opportunity to work remotely (at home) for two days per week with Mondays, Tuesdays and Thursdays as all-Zoopla days in the office together. Our home in Tower Bridge is a buzzing hub for collaborative and individual working, with areas to socialise and exercise - within easy reach of London Bridge, Tower Hill and Bermondsey stations. On our doorstep there are plenty of great food spots including a new indoor street food market and landscaped areas to sit by the riverside. • Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week, • 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks, • Cycle to work and electric car schemes, • Free Calm App membership, • Enhanced Parental leave, • Fertility Treatment Financial Support, • Group Income Protection and private medical insurance, • Gym on-site in London, • 7.5% pension contribution by the company, • Discretionary annual bonus up to 10% of base salary #J-18808-Ljbffr

Senior Consultant London You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team. As a ServiceNow Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills. • Strategic Advisory: Providing expert, experience-supported advice on process optimization and operating model transformation using the ServiceNow platform., • Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, improving experience, managing risk, and streamlining operations., • Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Life Sciences, Industrial Products, Consumer Business, Financial Services, Media & Telecommunications) to tailor solutions., • Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner., • Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends., • Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients. Senior Consultant London You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team. As a ServiceNow Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills. • Strategic Advisory: Providing expert, experience-supported advice on process optimization and operating model transformation using the ServiceNow platform., • Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, improving experience, managing risk, and streamlining operations., • Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Life Sciences, Industrial Products, Consumer Business, Financial Services, Media & Telecommunications) to tailor solutions., • Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner., • Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends., • Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients., • ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with hands‑on expertise across at least 3 core ServiceNow modules., • Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery (LSD) and complex Integrations, IT Asset Management (ITAM), Global Business Services (GBS). A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry. • Financial Services: Supported regulatory compliance, operational resilience, and vendor risk management., • Consumer Goods & Retail: Improved employee experience and optimized IT operations for global supply chains., • Logistics: Enhanced risk visibility and streamlined technology governance for complex networks., • Life Sciences: Delivered secure, compliant workflows for R&D and manufacturing environments., • Required: ServiceNow Certified System Administrator (CSA)., • Highly Preferred: At least two (2) ServiceNow Certified Implementation Specialist (CIS) certifications in relevant modules. Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition. • Valuable Certifications: PMP, Prince2, SAFe, or other Scaled Agile certifications. Experience in managing organizational change and driving adoption for technology transformations. • Desired Certifications: PROSCI, TBM (Technology Business Management). Proven ability in business development, bid response, use case development, and clearly articulating solution value to senior stakeholders. Exceptional stakeholder management, problem-solving, analytical thinking, and outstanding written and verbal communication skills (C2 proficiency in English and local country language(s)). Willingness to travel to client sites as required. Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial.Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page. Within Europe, we are recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany's top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you.... #J-18808-Ljbffr

Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role London About Us You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capabilityin the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team. About your role As a ServiceNow GRC / IRM Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills. Your role will Include: • Strategic Advisory:Providing expert, evidence-supported advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management and Governance operating models enabled by ServiceNow IRM., • Outcome-Driven Delivery:Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, with a focus on enterprise risk management, risk and control frameworks, operational resilience, business continuity management and third-party risk management., • Industry Expertise:Applying deep industry subject matter expertise across diverse sectors (Financial Services, Consumer & Retail, Energy & Utilities) to tailor solutions., • Client Partnership:Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner., • Practice Building:Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends., • Business Development:Supporting bid responses and identifying new opportunities to expand our impact with clients., • ServiceNow Mastery (5+ years required):Proven experience in ServiceNow implementation and advisory roles, with demonstrable expertise in the IRM suite, including Risk Management, Policy & Compliance, Audit Management, TPRM and Operational Resilience., • Preferred Module Specializations:Integrated Risk Management (IRM),Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), Configuration Management Database (CMDB)., • Consulting Acumen:A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry., • Sector Expertise, • Financial Services: Supported financial institutions in governance, risk, compliance and operational resilience strategies, to strengthen regulatory adherence, risk oversight, and control effectiveness., • Consumer & Retail: Strengthened enterprise risk management, supplier risk oversight, regulatory compliance, and operational resilience across complex supply chains and customer-facing operations., • Energy & Utilities: Enabled utility organisations to improve enterprise risk visibility, operational resilience, regulatory compliance, and supplier risk management through ServiceNow IRM-led transformation., • Certifications that Set You Apart:, • Required:ServiceNow Certified System Administrator (CSA)., • Highly Preferred:At least two (2)ServiceNow Certified Implementation Specialist (CIS) certifications., • Project Leadership:Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition., • Valuable Certifications:PMP, Prince2, SAFe, or other Scaled Agile certifications., • Driving Change:Experience in managing organizational change and driving adoption for technology transformations., • Desired Certifications:PROSCI, TBM (Technology Business Management)., • Pre-Sales & Value Articulation:Proven ability in business development, bid response, use case development, and clearly articulating solution value to senior stakeholders., • Essential Skills:Exceptional stakeholder management, problem-solving, analytical thinking, and outstanding written and verbal communication skills (C2 proficiency in English and local country language(s))., • Mobility:Willingness to travel to client sites as required. Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for individuals who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now. About Infosys Consulting Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial.Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page. Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today! Opening Date - 25th September 2026 Closing date - 24th October 2026 #J-18808-Ljbffr

Senior Insolvency Administrator Leeds Salary: Competitive, dependent on experience Job type: Full-time Senior Insolvency Administrator – Leeds A national advisory practice is looking to appoint a Senior Insolvency Administrator to join its Leeds team. You'll manage a varied caseload of corporate insolvency appointments, taking responsibility for case progression and delivering a high standard of service to clients and stakeholders. You'll also support colleagues across the team and work closely with Managers and Partners on more complex matters. The role You will: Manage a portfolio of corporate insolvency cases, including CVLs, administrations, CVAs and liquidations. Progress cases from appointment through to closure, keeping to deadlines and ensuring files are up to date. Prepare statutory documentation, reports, creditor communications and case correspondence. Assist with investigations into company affairs and prepare findings for review. Liaise with directors, creditors, solicitors, lenders and other professional contacts. Monitor case budgets, realisations and distributions. Support and guide junior team members, reviewing work where appropriate. Work with Managers and Partners on complex cases and contribute to the smooth running of the team. About you You'll have: Solid experience administering corporate insolvency cases. The confidence to manage your own caseload and prioritise competing deadlines. A good understanding of insolvency procedures, legislation and compliance requirements. Strong written and verbal communication skills. Experience supporting or supervising junior colleagues. CPI qualification, or a willingness to work towards it, would be advantageous. What's on offer A competitive salary, dependent on experience. The chance to join a well-established national advisory practice. Exposure to a varied portfolio and complex assignments. Ongoing training and opportunities for career progression. If you're an experienced insolvency administrator looking to take the next step in your career, apply today for a confidential discussion. TPBN1_UKTJ

TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. TrustedTech is seeking a Solutions Architect, Presales, to serve as a senior technical advisor and strategic bridge between Sales and Delivery for our U.K. Services organization. This role leads technical discovery, solution strategy, architecture, scoping, estimation, and customer-facing technical sales activities for complex Microsoft cloud opportunities. The Solutions Architect will partner with Services Sales, Account Management, Acquisition Sales, Advisory, Delivery, and Microsoft field teams throughout the pursuit lifecycle. They will translate business and technical requirements into secure, scalable, and commercially practical solutions across Azure, Microsoft 365, Security, Data & AI, Copilot, and managed services, while drawing in specialists where deeper domain expertise is required. This role requires hands-on technical credibility paired with strong executive communication. The successful candidate can move from a whiteboard session with engineers to an executive conversation about business value, then convert the agreed solution into a clear estimate, proposal, and statement of work that Delivery can execute with confidence. • Lead technical and business discovery for qualified opportunities, uncovering current-state challenges, desired outcomes, technical requirements, constraints, dependencies, security and compliance needs, decision criteria, and success measures., • Facilitate architecture workshops, technical deep dives, whiteboarding sessions, and solution presentations with stakeholders ranging from engineers and architects to CIOs, CTOs, CISOs, and business leaders., • Translate customer priorities into well-architected recommendations and sequenced roadmaps based on value, risk, readiness, technical feasibility, and operational impact., • Partner with Advisory when opportunities require business case development, operating-model design, adoption, governance, or broader transformation strategy before implementation., • Design fit-for-purpose Microsoft cloud solutions across Azure infrastructure and platform services, Microsoft 365 and Modern Work, identity and security, Data & AI, cloud operations, and managed services., • Develop current- and future-state architecture views, solution narratives, migration or implementation approaches, assumptions, dependencies, and roadmaps that clearly connect the technical design to customer outcomes., • Create services scope, work breakdowns, resource plans, estimates, milestones, deliverables, acceptance criteria, responsibilities, exclusions, and implementation assumptions in partnership with Delivery and practice leaders., • Apply relevant Microsoft guidance and architecture principles, including Cloud Adoption Framework, Well-Architected Framework, Azure Landing Zones, Zero Trust, FinOps, resiliency, governance, and security-by-design., • Own the technical content of proposals and statements of work, ensuring architecture, scope, outcomes, assumptions, responsibilities, dependencies, and acceptance criteria are clear and delivery-ready., • Create and deliver compelling technical presentations, whiteboards, demonstrations, solution briefs, and proof-of-concept approaches when they materially advance customer confidence or the pursuit., • Participate in formal solution reviews and deal assurance, surfacing architecture risks, scope gaps, unsupported assumptions, skills requirements, and delivery dependencies before proposals are presented., • Partner with Services Sales throughout the pursuit to qualify opportunities, explain technical tradeoffs and cost drivers, support commercial conversations, and co-present solution recommendations and executive readouts., • Provide a structured transition into Delivery after signature, transferring the customer vision, architecture context, decisions, assumptions, risks, and expectations without requiring Delivery to rediscover the pursuit. The role may remain engaged through transition but is not the primary delivery resource., • Engage directly with Microsoft sellers, solution specialists, architects, and technical teams on joint opportunities, workshops, architecture validation, and partner-led transformation pursuits., • Maintain working knowledge of Microsoft commercial and licensing constructs, Azure consumption economics, reservations/savings options, and total-cost-of-ownership considerations so architecture recommendations are technically and commercially practical., • Understand Microsoft assessments, incentives, funding programs, reference architectures, and co-sell motions and incorporate them when they strengthen the customer outcome and accelerate the opportunity., • Stay current across Microsoft's broader roadmap, including Azure, Microsoft 365, Security, Fabric/Data, AI, and Copilot, with the judgment to bring in specialists when deeper expertise is required., • Help strengthen and standardize discovery frameworks, qualification criteria, architecture templates, estimation models, proposal standards, SOW patterns, reference architectures, and deal review practices., • Capture lessons learned from pursuits and deliver feedback to improve solution quality, estimate accuracy, implementation readiness, and response time., • Share technical knowledge with Sales and Services teams, helping sellers position cloud architecture, business value, and services capabilities more effectively., • 7+ years of experience in cloud architecture, solution architecture, technical consulting, engineering, or presales roles, with significant client-facing responsibility for designing and shaping Microsoft-based solutions., • Strong hands-on working knowledge across Microsoft Azure and Microsoft 365 / Modern Work, including cloud infrastructure, networking, identity, security, governance, migration, Microsoft 365 administration, Teams, Intune, Entra, and related cloud operating considerations., • Broad working knowledge across adjacent Microsoft solution areas such as Defender, Sentinel, Purview, Fabric, Azure AI, Copilot, and managed services, with the judgment to engage specialists when deeper domain expertise is required., • 3+ years of meaningful presales or solutioning experience leading discovery, translating requirements into architecture and services scope, and producing customer-ready estimates, proposals, presentations, and statements of work., • Proven ability to communicate complex technical concepts clearly to both executive and technical audiences, including whiteboarding, presentation development, technical writing, and explaining architecture tradeoffs in business terms., • Experience partnering with Delivery teams to validate scope, resource assumptions, implementation approach, delivery feasibility, and risk before contract signature., • Strong organizational discipline and customer focus; able to manage multiple concurrent pursuits and maintain quality under sales-cycle timelines., • Experience in a Microsoft partner, Cloud Solution Provider (CSP), systems integrator, managed services provider, or consulting organization supporting multiple concurrent customer pursuits., • Relevant Microsoft certifications such as Azure Solutions Architect Expert, Microsoft 365 Administrator Expert, Cybersecurity Architect Expert, Fabric Analytics Engineer, Azure AI Engineer, or comparable role-aligned credentials., • Experience with Microsoft Cloud Adoption Framework, Well-Architected Framework, Azure Landing Zones, Zero Trust, FinOps, and enterprise governance patterns., • Experience shaping managed services, cloud operations, support, cost optimization, or licensing-informed architectures in addition to project-based Professional Services., • Familiarity with Microsoft Partner Center, co-sell, assessments, incentives, funding programs, and the role of Microsoft field and technical teams in partner-led pursuits., • Background across multiple industries or solution domains, with experience adapting architecture and business narratives to different customer contexts. Performance in this role is evaluated against the solution quality, pursuit impact, delivery readiness, and presales scalability expected of a Solutions Architect at TrustedTech: • Qualified opportunities receive strong discovery and solution shaping early in the sales lifecycle, with clear linkage between customer outcomes and the proposed architecture., • Proposals and statements of work are technically sound, clearly scoped, commercially practical, and ready for Delivery without significant rework after signature., • The Solutions Architect materially contributes to win rates through architecture quality, business relevance, technical credibility, and strong customer communication., • Delivery teams receive clean handoffs with clear assumptions, architecture context, risks, responsibilities, and customer expectations, reducing avoidable delivery friction., • Reusable discovery, architecture, estimation, proposal, and SOW assets improve presales consistency and response time as the Services business scales., • Customers and Microsoft field teams view TrustedTech as a credible technical advisor capable of connecting Microsoft technology to practical transformation outcomes., • Type: Hybrid role (3 days onsite, 2 days WFH), • Location: 3 New St Square, London EC4A 3BF, • Hours: 8:30 am to 5:30 pm, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment. TrustedTech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law. #J-18808-Ljbffr

Job Title: ICT Cloud Infrastructure and Platforms Specialist Location: South Wales Police Headquarters, Bridgend, Wales Salary: £47,046 - £55,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 03/11/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Cloud Infrastructure and Platforms Specialist. As a Cloud Infrastructure and Platforms Specialist, you will be responsible for developing cloud infrastructure and platforms, including infrastructure as a service (IaaS) and platforms as a service (PaaS) within the South Wales Police managed cloud tenants. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Responsibilities can include: Implement, configure and maintain managed cloud solutions. Design and deploy cloud infrastructure, including compute and platform services. Oversee cloud performance tuning, policy and management. Develop and maintain documentation for cloud processes and procedures Collaborate with cross-functional teams to identify and solve system issues. Develop and maintain security protocols for cloud solutions Plan and execute disaster recovery and business continuity procedures. To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Essential Requirements: Experience of managing and optimising solutions within major Cloud service providers (Microsoft Azure, Amazon AWS) Experience of Enterprise Systems Management Monitoring, especially Azure Monitor Experience of design and installation within an IT Enterprise Systems Infrastructure Experience of working with Server Operating Systems, especially Microsoft Windows Experience of Active Directory Services, such as Group Policy, DNS, DFS Experience of Network architecture, virtual networks, DNS management and Load balancing development. Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. The successful Candidate must be willing to undergo vetting to MVSC Vetting. Please note, if you are subject to an ongoing PSD investigation, you appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis Note: Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Cloud Engineer, Azure Specialist, Cloud Platforms Engineer, Cloud Infrastructure Architect, Azure Systems Engineer, Cloud Systems Administrator, DevOps Engineer, Infrastructure-as-Code (IaC), Cloud Security Specialist, Microsoft 365 Engineer, Cloud Operations Specialist, Hybrid Cloud Engineer, Cloud Platform Engineer, Platform Engineer may also be considered for this role. IndeedH2F TPBN1_UKTJ

One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world’s most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are seeking an experienced and technically credible Identity Practice Lead to build and grow our Identity practice, with a particular focus on serving clients operating within Critical National Infrastructure (CNI). This is a strategic, hands‑on leadership role where you will be responsible for designing, refining, and building a portfolio of identity services — spanning advisory, architecture, and delivery — that meets the heightened resilience, assurance, and regulatory expectations of CNI operators. Alongside service development, you will play a central role in upskilling and training our wider consulting community to deliver identity‑based engagements confidently and consistently, and you will help shape the roadmap towards a Managed Identity Service offering. You will combine deep technical expertise in Identity and Access Management (IAM) with commercial acumen and a genuine passion for developing others. • Own the strategic vision, roadmap, and commercial growth plan for the Identity practice, aligned to broader business objectives., • Design, refine, and continuously evolve a structured portfolio of identity services — including identity strategy and maturity assessments, IAM architecture and design, Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Zero Trust identity architectures — tailored to the needs of CNI and regulated sectors., • Ensure services are built to withstand the scrutiny of CNI-specific regulatory and assurance frameworks (e.g. NIS Regulations, CAF, sector-specific regulators), embedding resilience, segregation of duties, and OT/IT identity convergence considerations into service design., • Act as the senior technical authority and escalation point for identity engagements, ensuring quality, consistency, and technical rigour across all client delivery., • Build strategic partnerships with key identity vendors (e.g. Microsoft Entra, Okta, SailPoint, CyberArk, Ping Identity) to strengthen proposition, access early roadmap insight, and unlock partner-funded growth opportunities., • Define the business case, service design, and operating model for a new Managed Identity Service, working with delivery, operations, and commercial teams to bring it to market., • Establish the tooling, processes, and SLAs required to operate identity services (e.g. joiner-mover-leaver, access reviews, privileged session monitoring, certification campaigns) on an ongoing basis for clients., • Identify the resourcing, technology, and partnership requirements needed to stand up and scale the managed offering., • Design and deliver a structured upskilling and training programme to grow identity capability across the wider consulting population, from foundational awareness through to specialist delivery skills., • Create reusable delivery assets — methodologies, playbooks, reference architectures, and accelerators — that enable consultants outside the core Identity team to deliver identity engagements consistently and to a high standard., • Mentor and develop consultants working on identity engagements, supporting technical growth and career progression., • Champion relevant certifications and vendor accreditations across the practice to build a bench of credentialed identity talent., • Act as a trusted advisor to CNI clients on identity strategy, risk, and roadmap, building long‑term relationships at senior stakeholder level., • Support pre‑sales activity, including scoping, proposal writing, and bid support, translating client challenges into compelling identity solutions., • Represent the practice externally through thought leadership — client workshops, conference speaking, whitepapers, and contributions to industry/regulatory discussions on identity in CNI., • Work closely with adjacent practices (OT security, cloud security, managed security services, GRC) to identify cross‑sell opportunities and ensure identity is embedded coherently across the wider security proposition., • Provide oversight and quality assurance across live identity engagements, ensuring technical designs are fit for purpose and risk‑appropriate for CNI environments., • Support resource planning and allocation across the identity portfolio, balancing delivery quality with practice growth., • Own and evolve delivery methodologies and documentation standards for identity engagements., • Significant experience in Identity and Access Management, with a demonstrable track record designing and delivering IAM/IGA/PAM solutions in a consulting or advisory environment., • Prior experience working with, or serving, Critical National Infrastructure, regulated, or high‑assurance environments (e.g. energy, utilities, transport, finance, defence, government)., • Experience building or scaling a service line, practice, or capability within a professional services or consultancy environment., • A track record of designing and delivering training or capability‑uplift programmes for technical teams., • Experience contributing to or shaping managed service offerings is highly desirable., • Strong working knowledge of core identity platforms and concepts, such as: Microsoft Entra ID, Okta, Ping Identity, SailPoint, CyberArk, ForgeRock, or equivalent., • Solid understanding of IAM, IGA, PAM, Zero Trust architecture, and identity federation/SSO standards (SAML, OAuth2, OIDC, SCIM)., • Awareness of OT/IT identity convergence challenges and the unique constraints of securing identity in industrial and CNI environments., • Familiarity with relevant regulatory and assurance frameworks applicable to CNI (e.g. NIS Regulations, NCSC CAF, sector‑specific standards)., • Relevant vendor or industry certifications desirable (e.g. Microsoft Identity and Access Administrator, SailPoint, CyberArk, CISSP, CISM)., • Strategic thinker with the commercial awareness to balance practice growth, delivery quality, and client value., • Confident communicator, comfortable engaging senior client stakeholders and translating technical complexity into business terms., • Natural coach and mentor, energised by developing others and building organisational capability., • Comfortable operating with a degree of ambiguity, building structure and process where it doesn’t yet exist., • Collaborative, working effectively across practice and functional boundaries. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to‑date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: • 25 Days Holiday - Plus buy and sell options and increasing for long service, • Flexible Working (around core office hours), • Employee Shareholder Scheme and Performance Reward Model, • Private Healthcare (Bupa), • Company Pension, • Personal Day & Birthday Off - After 1 year of service, • Family Leave - After 1 year of service, • Enhanced Maternity based on length of service, • Access to a Training Budget, • Life Assurance, • Electric Vehicle Scheme, • Cycle to Work Scheme Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best. #J-18808-Ljbffr

At Hadean, we are building the next generation of defence technology. As a key player in the UK’s defence tech ecosystem, our world-leading software is trusted by defence organisations and militaries worldwide. We specialise in AI-powered digital wargaming and Command & Control systems that help users understand complexity, make better decisions, and operate at scale. Joining Hadean means working on technology with real-world impact, alongside a team that is driven to push the limits of what’s possible. populAI is the simulation that makes continent-scale defence training feel like the real world. It fills a scenario with the pedestrians, traffic, shipping, aircraft, satellites and critical national infrastructure that trainees would face in reality, and it reacts to their decisions with the emergent chaos of real people and systems. Without it, an exercise is little more than a map overlay. At its core populAI is a C++ simulation engine driving the behaviour and decision-making of huge numbers of actors. A custom distribution framework partitions that simulation across a compute cluster while keeping it coherent. A TypeScript/React front end and Node.js services put it in the hands of Simulation Operators. The team is also bringing LLM-backed capabilities into the engine: natural language control, richer actor generation and simulated social media. The team is cross-functional, with Software, QA and DevOps Engineers, including seasoned simulation specialists. It ships into live customer exercises, demonstrators and integration hackathons to give a tight feedback loop on the work it’s delivered. As Engineering Manager for populAI, you will own the team's people leadership and delivery. You will create the conditions for a highly capable, multidisciplinary team to do its best work. That means setting clear expectations, developing individuals, removing blockers, and turning product priorities into reliable execution. You'll partner closely with the Product Manager and the team's technical leadership, and you'll pull in customer and business context from Field Engineering and senior stakeholders. This role is deliberately weighted towards people, delivery and product partnership. You will lead the people and own the output, drawing on deep specialists for architecture and implementation decisions. A strong engineering foundation is still essential, though. You'll need enough technical context across the stack to earn credibility, understand performance, ask incisive questions and give candid, evidence-based feedback. • Own delivery end-to-end for populAI — turning product goals into plans the team can execute and commitments stakeholders can rely on, and renegotiating early when they can't., • Line-manage a multidisciplinary team: set expectations, give direct feedback, hold real performance and development conversations, and grow the next set of technical leaders., • Stay hands-on. Pick up delivery work when the pressure demands it, and when you need first-hand understanding of the codebase and the process you are trying to improve., • Own hiring for the team — define the profile, run the process, and make the case for the headcount the roadmap will need before it becomes a blocker., • Partner with the Product Manager to understand the commercial environment, challenge assumptions, negotiate scope and timeline, and argue for the technical investment that keeps future delivery possible., • Work with the team's technical lead and senior specialists on technical direction, making sure design and architecture decisions get made and hold up against what is coming next., • Shape the environment your team works in rather than just operating inside it, pulling customer and business context in from Product, Field Engineering and senior stakeholders to ensure alignment and support team autonomy., • You have led and line-managed a software engineering team, and can point to what you improved for the people and for the delivery., • You want to manage. Engineering management is your craft, not the next rung after senior engineer., • You have partnered with Product as an equal to shape priorities and push back on scope, not simply as a backlog administrator., • You have handled the hard parts of underperformance, conflict, ambiguity, and telling senior people things they might find uncomfortable to hear., • You have experience working on spatial simulation systems that model entities moving in 2D or 3D space (e.g. game engines or physics simulation, robotics or autonomous vehicle simulation, traffic and transport modelling, or defence synthetic environments)., • You have experience with systems languages (ideally C++) for performance-sensitive, real-time applications., • Ability to obtain and maintain UK Security Vetted status to at least SC level., • Experience with behavioural or agent-based simulation of people, crowds or vehicles (e.g. game AI, VFX crowd simulation, pedestrian or evacuation modelling, or defence CGF)., • You have grown a team rather than inherited one — hired into it, shaped it, and developed people into more senior roles., • Experience delivering data-intensive, real-time, distributed or mission-critical products., • Familiarity with defence, military modelling and simulation, or other regulated and security-conscious environments., • Experience leading a product or team through modernisation, migration from legacy technology, or a significant change in product direction., • A track record of building effective Engineering Manager / technical lead partnerships, or mentoring other managers., • You want to be in the room where the product meets its users — travelling to deployments, hackathons and industry events, and turning what you see there into better decisions., • We make Hadean an awesome place to work with competitive benefits…, • Hybrid working with 1 day per week in our fantastic office in Shoreditch, London, • Private Health Insurance, • Enhanced pension scheme, • Enhanced parental leave, • 3 extra days off at Christmas (on top of our standard 25), • L&D budget, • Regularly scheduled socials, • Share options We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients. #J-18808-Ljbffr

This role asks for someone who can run a whole sales cycle alone, from the first conversation through to a signed contract, selling to very large insurance organizations with many decision makers. A strong candidate brings proven full cycle selling, sharp questioning and qualification habits, and the patience and resilience to keep a long, high stakes deal moving. The posting values drive and grit over years of experience, and it wants someone who can also help shape how the sales team works. How it fits the AI era AI is changing how claims get handled, which is the product this person sells, so the role sits close to that shift. The tools can speed up research, pipeline tracking and deal preparation, but trust with senior insurance buyers and the judgment to challenge their thinking stay human. The posting stresses insight led selling, which means the person has to understand each customer's business well enough to make the case. How it builds AI experience Selling a claims platform for insurers and MGAs means learning how AI and automation fit into claims handling and risk work, and being able to explain that clearly to senior buyers. That understanding can be built by studying how claims operations work and where automation helps, then practicing discovery questions around it. The posting does not ask for hands on AI building, so the gain is commercial fluency in AI driven claims work. Worth showing • Full cycle sales ownership, • Discovery and qualification, • Senior stakeholder relationships, • Insurance or consulting background This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role. About ClaimSorted ClaimSorted is a technology-driven third-party administrator (TPA) that manages insurance claims for insurers, MGAs, and other insurance entities, per the company. #J-18808-Ljbffr

Jira Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

Advanced Technologies ConsultantApply: Hybrid: Work in Office Part-Time: GBR-London-110 Bishopsgate: Full time: Posted Today: R0034946At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‐wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.Job Description:## Advanced Technologies Consultant### Position SummaryThe Advanced Technologies Consultant supports clients in the effective, defensible, and commercially practical use of analytics, machine learning, and generative AI across eDiscovery, document review, investigations, early case assessment, privilege review, regulatory response, and related legal data workflows.Working closely with Advanced Technologies leadership and cross-functional teams across Client Services, Document Review Services, Sales, Operations, and Information Technology, the Consultant serves as a client-facing subject matter expert. The role is responsible for helping clients identify appropriate workflows, configure and apply advanced technology solutions, explain technical and statistical concepts in clear business and legal terms, and ensure that projects are delivered efficiently, defensibly, and in line with client objectives.This role is well suited to someone with strong eDiscovery experience, a consultative mindset, and a practical understanding of document review. A legal background, litigation support experience, or prior review management experience would be particularly valuable, as the Consultant will often need to bridge legal strategy, review execution, technology configuration, and client-facing advice.The successful candidate must be comfortable managing multiple projects concurrently, working independently through ambiguity, collaborating across teams, and occasionally supporting urgent project needs outside standard business hours. ### Key Responsibilities Serve as a subject matter expert on the use of advanced analytics, technology-assisted review, predictive coding, machine learning, and generative AI in eDiscovery and document review workflows. Consult with clients and internal stakeholders to understand matter objectives, legal and review requirements, data challenges, timelines, and desired outcomes. Design and recommend defensible workflows using tools such as TAR 1.0, TAR 2.0, active learning, AI-assisted classification, privilege identification, early case assessment, data reduction, and investigative analytics. Build, manage, validate, and refine analytics and AI models across platforms such as Relativity, Epiq AI, Reveal AI, and other advanced review or analytics platforms. Develop and refine prompts, instructions, classification criteria, and model guidance for generative AI and LLM-enabled tools, with a focus on consistency, quality, defensibility, and practical review outcomes. Advise clients and internal teams on appropriate use cases, limitations, risks, defensibility considerations, and quality control measures for AI-enabled review workflows. Explain statistical concepts, validation methodologies, sampling approaches, model performance, and review metrics to audiences with varying levels of technical, legal, and operational knowledge. Demonstrate a strong understanding of the full eDiscovery lifecycle, including data assessment, culling, review strategy, privilege workflows, production requirements, regulatory requests, and post-review analysis. Prepare recommended protocols, workflows, technical responses, reports, findings summaries, and client-ready explanations of proposed approaches and results. Support privilege-related workflows, including privilege identification, common-name normalisation, privilege log support, and procedural guidance for review teams. Partner with Client Services, Document Review Services, Operations, Sales, and Technology teams to ensure successful delivery of assigned projects. Document key project decisions, workflows, assumptions, and lessons learned, and transfer knowledge to review and client service teams to support repeatable and scalable delivery. Oversee or guide the work of analysts, associate consultants, review managers, or other project resources where appropriate. Track project successes, risks, lessons learned, and client outcomes, and contribute to internal reporting as required. Mentor colleagues and help build internal knowledge of analytics, AI, TAR, and advanced review workflows. Maintain subject matter expertise through continuing education, platform certifications, market awareness, and active engagement with developments in eDiscovery, legal technology, analytics, AI, and generative AI. Support business development activities where needed, including demonstrations, client presentations, training sessions, pre-sales discussions, and thought leadership. ### Required Qualifications and Experience Bachelor’s degree or equivalent professional experience. Minimum of 5 years’ client-facing experience in eDiscovery, litigation support, legal technology, document review, investigations, regulatory response, or a related field. Practical experience with eDiscovery review platforms, including Relativity Server and/or RelativityOne, and general administration of document review databases. Experience using technology-assisted review, predictive coding, active learning, analytics, machine learning, or generative AI tools in an eDiscovery or legal data context. Strong understanding of the eDiscovery lifecycle, including data processing, review strategy, review management, quality control, privilege, production, and defensibility considerations. Ability to translate complex technical, statistical, and workflow concepts into clear, client-ready advice. Strong written and verbal communication skills, with the ability to engage confidently with legal, technical, operational, and executive stakeholders. Excellent issue-spotting, problem-solving, critical thinking, and judgement. Strong time management skills and the ability to manage multiple concurrent matters, priorities, deadlines, and stakeholders. Proficiency with Microsoft 365, including Excel and other core productivity tools. Willingness to work flexibly when required by client demands, matter deadlines, productions, regulatory requests, or other urgent project needs. ### Preferred Qualifications and Experience Legal qualification, litigation experience, or equivalent legal training. Prior experience as a review manager or in a similar role overseeing legal document review workflows. Advanced degree such as JD/LLB, MBA, MSc, or equivalent industry experience. Relativity certification such as Relativity Certified Administrator, or equivalent platform certifications. Familiarity with tools such as Relativity Active Learning, Epiq AI, Reveal AI, or similar analytics and AI-enabled review platforms. Experience with privilege review workflows, privilege log preparation, common-name normalisation, legal issue coding, responsiveness review, confidentiality review, and quality control processes. Experience supporting investigations, early case assessment, antitrust / Second Request matters, regulatory responses, litigation reviews, or post-production analysis. Prompt engineering experience, including developing, testing, and refining prompts or instructions for tools such as Copilot, Claude, Gemini, Harvey, or other LLM-enabled platforms. Familiarity with Power BI, Python, SQL, data analytics, reporting, or dashboarding. Experience preparing written reports, findings summaries, workflow documentation, client briefings, or technical protocols. Interest in legal technology innovation, AI adoption, defensible automation, and the practical application of emerging technologies to legal and review workflows. ### Key Skills and Competencies Client consultation and stakeholder management eDiscovery and document review workflow design Technology-assisted review and predictive coding Generative AI and LLM-enabled review workflows Analytics model setup, validation, and interpretation Prompt development and refinement Privilege review and legal issue analysis Review management and quality control Statistical literacy and defensibility Technical communication and report writing Cross-functional collaboration Commercial awareness and solution design Mentoring, knowledge sharing, and internal enablement* Adaptability, judgement, and practical problem solving ### Success ProfileA successful Advanced Technologies Consultant will combine legal and review-domain understanding with strong technical aptitude and client-facing judgement. They will be able to understand the client’s substantive legal or investigative objective, identify the right technology-enabled workflow, explain the approach clearly, and drive delivery through collaboration with review, client service, technology, and sales teams.They will not simply operate tools; they will advise on how and when those tools should be used, where the risks are, how outputs should be validated, and how advanced technologies can improve quality, efficiency, consistency, and defensibility across the matter lifecycle. ### Short Recruitment SummaryThe Advanced Technologies Consultant is a client-facing eDiscovery and legal technology role focused on the defensible use of analytics, machine learning, and generative AI across document review, investigations, privilege, early case assessment, and regulatory response workflows. The role requires strong eDiscovery experience, technical aptitude, excellent communication skills, and the ability to translate complex AI and analytics concepts into practical, client-ready advice. Candidates with a legal background, litigation support experience, or review management experience are particularly well suited to the role. *The successful individual must be authorised to work in United Kingdom for any employer and must be a current resident in United Kingdom.*#LI-JM1 #LI-Remote" #J-18808-Ljbffr

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. ServiceNow Architect will operate across the Methods ServiceNow delivery accounts and projects, providing the best practice guidance and strategic oversight for ServiceNow development and implementation activities across multiple client projects. The ServiceNow Lead Architect will be the central point of technical reference for the Methods ServiceNow Practice. As a key member of the Methods ServiceNow Practice and Leadership team, the role will include line management responsibility for the Methods ServiceNow developer and architect resources, including performance monitoring and review, career path guidance and role profiling. The role may also require technical consultancy, working with other architects and developers as required. • Ability to define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership, line management and mentoring for developer resources, • Deliver compelling solution demonstrations across the ServiceNow platform, • Assist development teams in resolving complex technical issues through all stages of the project lifecycle., • Encourage continuous growth of knowledge around the ServiceNow platform through certification,, • Support the Methods ServiceNow presales opportunity lifecycle, contributing to ServiceNow bids, proposals and case studies, • Contribute to the development of ServiceNow-based product roadmaps., • Ensure the Methods ServiceNow Practice complies with best practice guidance for solution architecture standards., • Operate as a member of the wider community, sharing knowledge across functions and building your personal network within the firm., • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect, • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR), • Certified in ITIL Foundation (v3 or v4), • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience with delivering solutions in complex client environments, • Understanding of common business analysis techniques and approaches, • Experience of agile and traditional software and project methodologies, • Line management experience preferable., • Ability to author clear and comprehensive documentation, • Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach, • Strong negotiator, influencer and team player, used to managing in demanding time-critical situations., • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals, • Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. • Autonomy to develop and grow your skills and experience, • Be part of exciting project work that is making a difference in society, • Strong, inspiring and thought-provoking leadership, • A supportive and collaborative environment, • Development access to LinkedIn Learning, a management development programme and training, • Wellness 24/7 Confidential employee assistance programme, • Social - office parties, pizza Friday and commitment to charitable causes, • Time off 25 days a year, • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution, • Life Assurance of 4 times base salary, • Private Medical Insurance which is non-contributory (spouse and dependants included), • Worldwide Travel Insurance which is non-contributory (spouse and dependants included) #J-18808-Ljbffr

Technology Transformation practice You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients’ most important challenges? We are growing and are looking for people to join our team. You’ll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capabilityin the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn’t just about implementation; it’s about reinventing possibilities, challenging norms, and driving real business outcomes. If you’re an ambitious consultant with a passion for innovation and client impact, we want you on our team. We are looking for a Programme Lead to lead large-scale, multi-workstream transformations on the ServiceNow platform. You will be accountable for the end-to-end success of client programmes, from shaping the vision and business case through to delivery, adoption and value realisation. This is a senior, client-facing leadership role. You will combine deep ServiceNow expertise, both technical and functional, with the commercial acumen and executive presence needed to build trusted relationships at CXO level and guide clients through complex change. • Own the delivery of complex ServiceNow transformation programmes spanning multiple workstreams, geographies and delivery teams, • Define programme strategy, governance, roadmap and delivery approach, ensuring alignment to client business outcomes, • Manage programme financials, including budget, forecasting, margin, risk and change control, • Lead and inspire cross-functional teams of architects, consultants, developers, testers and change specialists, including onshore, nearshore and offshore resources, • Establish robust governance, RAID management and assurance, escalating and resolving issues before they affect delivery, • Provide authoritative guidance on ServiceNow architecture, design and best practice across the platform, including ITSM, ITOM, ITAM/SAM, HRSD, CSM, SecOps/IRM, SPM/ITBM, and Workflow Data Fabric/Now Platform capabilities, • Challenge and quality-assure solution designs, ensuring scalability, maintainability, upgrade-safety and adherence to out-of-the-box principles, • Guide clients on platform strategy, including operating model, platform governance, CMDB and data strategy, integration, and the adoption of AI and automation capabilities such as Now Assist, • Bridge business and technology, translating strategic objectives into functional requirements and technical solutions, • Build and sustain trusted, long-term relationships with CIOs, CTOs, COOs, CFOs and other CXO-level stakeholders, • Act as a trusted advisor, shaping client agendas, influencing investment decisions and helping executives articulate and realise the value of their platform investment, • Lead executive steering committees and board-level reporting with clarity, credibility and confidence, • Navigate complex stakeholder landscapes, manage expectations and resolve conflict constructively, • Support pre-sales and bid activity, including solution shaping, estimation, commercial structuring and orals, • Identify and develop opportunities for account growth, expanding the footprint of ServiceNow across the client’s enterprise, • Contribute to the growth and positioning of the ServiceNow practice, including thought leadership, partner relationships (ServiceNow alliance) and reusable assets, • Coach and mentor programme managers, architects and consultants, building the next generation of delivery leaders, • Champion delivery excellence, quality standards and a culture of continuous improvement, • Extensive hands-on and leadership experience delivering ServiceNow programmes, with in-depth functional knowledge across multiple product areas, • Strong technical understanding of the Now Platform, including architecture, scripting and configuration, integrations (REST/SOAP/MID Server/IntegrationHub), CMDB and Discovery, data model, security and upgrade management, • Working knowledge of ServiceNow licensing models, release cadence and roadmap, • Evidence of leading or overseeing delivery using ServiceNow-aligned methodologies and accelerators, • Proven track record of leading large, complex, high-value transformation programmes from initiation through to successful go-live and benefits realisation, • Experience with Agile, hybrid and waterfall delivery approaches at scale (e.g. SAFe, Scrum, PRINCE2, PMP), • Strong command of programme financials, risk management and delivery governance, • Demonstrated experience leading client engagements within a consulting, systems integrator or professional services environment, • Established ability to build credible relationships with CXO and senior executive stakeholders, and to influence at board level, • Exceptional communication, negotiation and presentation skills, • Experience leading and developing large, diverse and distributed teams, • Commercial mindset with a track record of contributing to sales, account growth or practice development, • ServiceNow certifications (e.g. Certified System Administrator, Certified Implementation Specialist, Certified Technical Architect, or Certified Master Architect), • Programme management certifications (PMP, MSP, PRINCE2 Practitioner, SAFe Program Consultant), • Experience in a ServiceNow Elite or Premier partner organisation, • Sector experience in [financial services / public sector / healthcare / telecoms / energy, etc.], • Experience with enterprise transformation involving ERP, cloud migration or operating model redesign alongside ServiceNow, • Experience guiding clients on AI-enabled workflows and platform rationalisation or consolidation Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial.Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our . Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. #J-18808-Ljbffr

At Hadean, we are building the next generation of defence technology. As a key player in the UK’s defence tech ecosystem, our world-leading software is trusted by defence organisations and militaries worldwide. We specialise in AI-powered digital wargaming and Command & Control systems that help users understand complexity, make better decisions, and operate at scale. Joining Hadean means working on technology with real-world impact, alongside a team that is driven to push the limits of what’s possible. dominAI is a close-knit team of highly technical, deeply collaborative engineers, each bringing genuine specialism to a shared mission. We move fast, hold each other to a high standard, and take real pride in what we ship. We work in sprints, building MVPs that are regularly taken to industry events, integration hackathons, and live demonstrations. The feedback loop between building and showing is tight, and it shapes what we build next. This is a new product for Hadean. We are building it quickly and building it right - and the people who join now will shape its direction. The team combines AI, simulation, infrastructure, and web engineering expertise, with significant autonomy and a strong culture of continuous learning, honest retrospectives, and engineering craft. As Engineering Manager for our dominAI team, you will own the team's people leadership and delivery. You will create the conditions in which a highly capable, multidisciplinary engineering team can do its best work: setting clear expectations, developing individuals, removing blockers, and turning product priorities into reliable execution. You will work closely with the Product Manager and partner with the team's technical leadership, creating a complementary pairing in which you lead the people and the output while drawing on deep technical specialists for architecture and implementation decisions. In particular you will bring experience of working with AI/ML specialists and the unique challenges of integrating this more research-oriented work into an agile software delivery process. You will not be the strongest engineer in the team and you don't need to be — but you will be in the codebase. We will onboard you by giving you real work to ship, because we don't think you can improve a team's process, judge its output, or empathise with its frustrations without first hand experience. The team is growing and will split to own distinct feature sets within the overall dominAI product. You will take one of those two sub-teams and build it out — shaping who is in it and how it works. • Own delivery end-to-end for dominAI — turning product goals into plans the team can execute and commitments stakeholders can rely on, and renegotiating early when they can't., • Line-manage a multidisciplinary team: set expectations, give direct feedback, hold real performance and development conversations, and grow the next set of technical leaders., • Stay hands-on. Pick up delivery work when the pressure demands it, and when you need first-hand understanding of the codebase and the process you are trying to improve., • Own hiring for the team — define the profile, run the process, and make the case for the headcount the roadmap will need before it becomes a blocker., • Partner with the Product Manager to understand the commercial environment, challenge assumptions, negotiate scope and timeline, and argue for the technical investment that keeps future delivery possible., • Work with the team's technical lead and senior specialists on technical direction, making sure design and architecture decisions get made and hold up against what is coming next., • Shape the environment your team works in rather than just operating inside it, pulling customer and business context in from Product, Field Engineering and senior stakeholders to ensure alignment and support team autonomy., • You have led and line-managed a software engineering team, and can point to what you improved for the people and for the delivery., • You have built and shipped web applications and stayed close enough to the work to still be useful in a codebase. Our stack is TypeScript, React and Node but a background in another web stack is fine., • You have led AI/ML engineers, ideally having helped introduce that skillset into a team. You know where research-shaped work breaks an agile delivery process and how to adapt it., • You want to manage. Engineering management is your craft, not the next rung after senior engineer., • You have partnered with Product as an equal to shape priorities and push back on scope, not simply as a backlog administrator., • You have handled the hard parts of underperformance, conflict, ambiguity, and telling senior people things they might find uncomfortable to hear., • Ability to obtain and maintain UK Security Vetted status to at least SC level., • You have grown a team rather than inherited one — hired into it, shaped it, and developed people into more senior roles., • Experience delivering data-intensive, real-time, distributed or mission-critical products., • Familiarity with defence, military modelling and simulation, C2 systems, or another regulated and security-conscious environment., • A track record of building effective Engineering Manager / technical lead partnerships, or mentoring other managers., • You want to be in the room where the product meets its users — travelling to deployments, hackathons and industry events, and turning what you see there into better decisions., • We make Hadean an awesome place to work with competitive benefits…, • Hybrid working with 1 day per week in our fantastic office in Shoreditch, London, • Private Health Insurance, • Enhanced pension scheme, • Enhanced parental leave, • 3 extra days off at Christmas (on top of our standard 25), • Regularly scheduled socials, • Share options We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients. #J-18808-Ljbffr

You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team. As a ServiceNow GRC / IRM Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills. • Strategic Advisory:Providing expert, evidence-supported advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management and Governance operating models enabled by ServiceNow IRM., • Outcome-Driven Delivery:Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, with a focus on enterprise risk management, risk and control frameworks, operational resilience, business continuity management and third-party risk management., • Industry Expertise:Applying deep industry subject matter expertise across diverse sectors (Financial Services, Consumer & Retail, Energy & Utilities) to tailor solutions., • Client Partnership:Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner., • Practice Building:Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends., • Business Development:Supporting bid responses and identifying new opportunities to expand our impact with clients., • ServiceNow Mastery (5+ years required):Proven experience in ServiceNow implementation and advisory roles, with demonstrable expertise in the IRM suite, including Risk Management, Policy & Compliance, Audit Management, TPRM and Operational Resilience., • Preferred Module Specializations:Integrated Risk Management (IRM),Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), Configuration Management Database (CMDB)., • Consulting Acumen:A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry., • Sector Expertise, • Financial Services: Supported financial institutions in governance, risk, compliance and operational resilience strategies, to strengthen regulatory adherence, risk oversight, and control effectiveness., • Consumer & Retail: Strengthened enterprise risk management, supplier risk oversight, regulatory compliance, and operational resilience across complex supply chains and customer-facing operations., • Energy & Utilities: Enabled utility organisations to improve enterprise risk visibility, operational resilience, regulatory compliance, and supplier risk management through ServiceNow IRM-led transformation., • Certifications that Set You Apart:, • Required:ServiceNow Certified System Administrator (CSA)., • Highly Preferred:At least two (2)ServiceNow Certified Implementation Specialist (CIS) certifications., • Project Leadership:Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition., • Valuable Certifications:PMP, Prince2, SAFe, or other Scaled Agile certifications., • Driving Change:Experience in managing organizational change and driving adoption for technology transformations., • Desired Certifications:PROSCI, TBM (Technology Business Management)., • Pre-Sales & Value Articulation:Proven ability in business development, bid response, use case development, and clearly articulating solution value to senior stakeholders., • Essential Skills:Exceptional stakeholder management, problem-solving, analytical thinking, and outstanding written and verbal communication skills (C2 proficiency in English and local country language(s))., • Mobility:Willingness to travel to client sites as required. Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page. Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... #J-18808-Ljbffr

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You’ll also work closely with cross-functional teams to align solutions with customer needs and organizational goals. Expected Travel is 20-25% • Customer Engagement and Technical Discovery, • Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure., • Lead or participate in product demonstrations, showing how solutions meet client-specific needs., • Translate complex customer requirements into actionable technical solutions or configurations., • Assist with scoping customer environments to recommend best-fit products or services., • Create technical documentation, architecture diagrams, and integration guides for customer engagements., • Deliver engaging technical presentations that deliver business value to external stakeholders and customers., • Design customized technical solutions based on client needs, often involving product configuration, integration planning, and API usage., • Collaborate with product and engineering teams to validate feasibility or elevate edge-case needs., • Produce architecture diagrams, technical proposals, or proof-of-concept (PoC) plans., • Support the preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation., • Partner with Account Executives and Customer Success Managers to align technical value with customer goals., • Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items. Educational Background: • Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field. Technical Skills & Experience: • 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software, • General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles, • Familiarity with cryptographic principles, digital certificates, and PKI concepts., • Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes., • Experience or familiarity with ServiceNow, GitHub, and REST API integrations., • Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages., • Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef), • Self-motivated with ability to self-direct in strategic alignment with sales counterparts, • Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking, • Passion for continuous learning and applying innovative solutions to complex challenges., • Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus, • Basic project management skills to accomplish role requirements, • Strong communications, interpersonal and presentation skills, in both written and verbal formats, • Fluency in English To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. #LI-MG1 The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below. Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process. For more information regarding our comprehensive benefits, see the benefits section. #J-18808-Ljbffr

At UniQuest we deliver embedded, tech-enabled services and solutions across the student journey, defining a ‘new’ normal for customer service in higher education. We are looking for someone who can bring a breadth of knowledge and experience, with innate curiosity, to our growing business, ensuring our solutions continue to meet the requirements of our partner base in a robust and scalable way. In turn, we offer a supportive and open work environment, with fantastic and ambitious colleagues, and training and development opportunities to help you in your growth in this important role. As a Salesforce Admin & Developer, you’ll play a vital, hybrid role at UniQuest. Part administrator and part developer, you will help us design, build and run our Salesforce platform: gathering requirements, shaping solutions with a sound understanding of Salesforce architecture, and delivering them using declarative development and best practice. Salesforce is at the heart of the UniQuest platform and integral to the services we provide, and our multi-org estate is evolving towards a consolidated, regional architecture, so you will gain real exposure to solution design and release management. At the same time, you will be a key part of keeping the platform running day to day, supporting BAU activity such as user management, support tickets, and the form integrations and data flows that feed Salesforce. We work in a modern, engineering-led way. Our metadata is source-controlled, our org setup and deployments are increasingly scripted, and we use AI to work faster and smarter. You should be comfortable, at least to a basic degree, using VS Code with the Salesforce CLI, GitHub and CumulusCI, and using AI assistants such as Claude to support analysis, build, testing and documentation. You don’t need to be an expert in all of these on day one, but you should be keen to learn and grow into our platform engineering practices. As a member of our growing Technical Solutions Team you must be comfortable communicating, prioritising and managing your work across both BAU and project delivery. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into plain English, clearly explaining design options and their potential impact. As you will be working remotely most of the time you should be self-driven, proactive, detail oriented, inquisitive, analytical and resourceful. We regularly meet virtually as a team and collaborate throughout the day, but the ability to prioritise support tickets and complete tasks without constant supervision is essential. This is a varied, business-facing role, with responsibilities across three areas: Solution design and declarative development • Gathering and refining requirements with internal stakeholders and translating them into well-designed, scalable Salesforce solutions, • Contributing to solution design and basic architecture decisions, including data model and object relationships, security and sharing model, and automation strategy, • Building declarative solutions using Flow (record-triggered, screen and scheduled), validation rules, formula fields, custom objects and fields, Lightning pages and Dynamic Forms, record types, approval processes and custom metadata, • Migrating legacy automation (Workflow Rules and Process Builder) to Flow in line with Salesforce best practice, • Configuring and supporting features across Sales Cloud, Service Cloud and Experience Cloud, such as Omni-Channel, Email-to-Case, Digital Engagement and CTI, • Working alongside developers and managed service partners on changes that require Apex or Lightning Web Components, including reviewing and testing their work Platform engineering • Working with Salesforce metadata in VS Code using the Salesforce CLI, and managing changes through GitHub (branches, commits and pull requests), • Using CumulusCI to support sandbox and scratch org setup, dependency management and repeatable deployments, • Supporting our release process across sandboxes and production, including deployment validation, testing and post-release checks, • Using AI tools such as Claude to accelerate work such as metadata analysis, drafting Flows and formulas, writing test scenarios and producing documentation, while critically reviewing everything it produces, • Preparing and maintaining technical and functional documentation, and helping to keep our platform standards up to date BAU and support • All aspects of user and licence management, including new user setup/deactivation, roles, profiles, permission sets and permission set groups, public groups, OWD and sharing rules, • Building, maintaining and troubleshooting form integrations using tools such as FormAssembly and Zapier, • Supporting integrations and data flows through our ETL/integration platform (SnapLogic), including monitoring, first-line troubleshooting and escalation, • Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, fixes and escalations while communicating via instant messaging platforms or virtual calls, • Maintaining reports, dashboards and data quality, and carrying out routine data loads, • Sharing Salesforce expertise with the team and supporting colleagues through advanced troubleshooting, • Strong Salesforce product knowledge and at least 2+ years’ hands‑on Salesforce experience, covering both administration and declarative development (particularly Flow), • Salesforce Certified Administrator and/or Platform App Builder, or demonstrable proactive learning via Trailhead, training courses or personal projects, • Inquisitive, analytical and resourceful, • Self-driven with the ability to prioritise your own tasks across BAU and project work, • Able to liaise with stakeholders at all levels and explain technical options in plain English, • An excellent verbal and written communicator, • Collaborative, supportive and responsive, • Adept at performing technical and detail oriented tasks, • Comfortable working without direct supervision, • A quick and proactive learner, • Solid experience delivering solutions with declarative tools such as Flow, Validation Rules, Formula Fields, Objects and Fields, Lightning Pages, Record Types, Permission Sets, Sharing, Approvals, Reports and Dashboards, • A working understanding of core Salesforce architecture concepts, including data modelling, the security and sharing model, governor limits, and when to use declarative versus code-based solutions, • Basic working knowledge of VS Code with the Salesforce CLI, Git/GitHub and CumulusCI, • Comfortable using AI assistants such as Claude as part of everyday work, with the judgement to check and validate their output, • Some experience building or supporting forms and integrations using tools such as FormAssembly or Zapier, • Salesforce Platform Developer I, or the ability to read and understand Apex, SOQL and Lightning Web Components, • Exposure to CI/CD pipelines (for example GitHub Actions), scratch orgs or unlocked packages, • Familiarity with ETL/integration platforms such as SnapLogic, and with data loading tools, • Experience with Service Cloud features such as Omni-Channel, Email-to-Case, Digital Engagement or CTI, • Experience working in multi-org environments or on org consolidation and migration projects, • Knowledge of Marketing Cloud, • Previous experience in Higher Education, Recruitment or Admissions You can expect to join a rapidly growing company and a team of friendly and experienced Salesforce professionals. You will gain experience working on a challenging and evolving multi-org Salesforce estate, with significant exposure to a wide variety of Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, Omni-Channel, Digital Engagement and Marketing Cloud. You will also build hands‑on experience with modern platform engineering practices, including source control, CumulusCI and AI-assisted development. We will support your professional growth through subsidised Certifications, peer mentoring and other learning opportunities. UniQuest recognises and rewards our brilliant staff. Current benefits include 25 days holiday (in addition to the days off between Christmas and New Year), regular events both virtually and in-person (as guidance will allow), wellness and well‑being support along with contribution to pension and access to retail discounts following your probation. We like to celebrate our staff – their birthdays, work anniversaries, exciting life events as well as those nominated by their colleagues for our employee of the quarter award. We value staff development both through regular training (both internal and external) and promotions where possible. At Keystone, you will be working with passionate, professional and high-performance individuals. Together, we have grown successfully into more than 700 talented employees with sites that are recognized as the world's leading search engines for education. Ambition, drive and great ideas help us reach our goals – join us in the next step of your career! Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees. #J-18808-Ljbffr

At Hadean, we are building the next generation of defence technology. As a key player in the UK’s defence tech ecosystem, our world-leading software is trusted by defence organisations and militaries worldwide. We specialise in AI-powered digital wargaming and Command & Control systems that help users understand complexity, make better decisions, and operate at scale. Joining Hadean means working on technology with real-world impact, alongside a team that is driven to push the limits of what’s possible. populAI is the simulation that makes continent-scale defence training feel like the real world. It fills a scenario with the pedestrians, traffic, shipping, aircraft, satellites and critical national infrastructure that trainees would face in reality, and it reacts to their decisions with the emergent chaos of real people and systems. Without it, an exercise is little more than a map overlay. At its core populAI is a C++ simulation engine driving the behaviour and decision-making of huge numbers of actors. A custom distribution framework partitions that simulation across a compute cluster while keeping it coherent. A TypeScript/React front end and Node.js services put it in the hands of Simulation Operators. The team is also bringing LLM-backed capabilities into the engine: natural language control, richer actor generation and simulated social media. The team is cross-functional, with Software, QA and DevOps Engineers, including seasoned simulation specialists. It ships into live customer exercises, demonstrators and integration hackathons to give a tight feedback loop on the work it’s delivered. As Engineering Manager for populAI, you will own the team's people leadership and delivery. You will create the conditions for a highly capable, multidisciplinary team to do its best work. That means setting clear expectations, developing individuals, removing blockers, and turning product priorities into reliable execution. You'll partner closely with the Product Manager and the team's technical leadership, and you'll pull in customer and business context from Field Engineering and senior stakeholders. This role is deliberately weighted towards people, delivery and product partnership. You will lead the people and own the output, drawing on deep specialists for architecture and implementation decisions. A strong engineering foundation is still essential, though. You'll need enough technical context across the stack to earn credibility, understand performance, ask incisive questions and give candid, evidence-based feedback. • Own delivery end-to-end for populAI — turning product goals into plans the team can execute and commitments stakeholders can rely on, and renegotiating early when they can't., • Line-manage a multidisciplinary team: set expectations, give direct feedback, hold real performance and development conversations, and grow the next set of technical leaders., • Stay hands-on. Pick up delivery work when the pressure demands it, and when you need first‑hand understanding of the codebase and the process you are trying to improve., • Own hiring for the team — define the profile, run the process, and make the case for the headcount the roadmap will need before it becomes a blocker., • Partner with the Product Manager to understand the commercial environment, challenge assumptions, negotiate scope and timeline, and argue for the technical investment that keeps future delivery possible., • Work with the team's technical lead and senior specialists on technical direction, making sure design and architecture decisions get made and hold up against what is coming next., • Shape the environment your team works in rather than just operating inside it, pulling customer and business context in from Product, Field Engineering and senior stakeholders to ensure alignment and support team autonomy., • You have led and line-managed a software engineering team, and can point to what you improved for the people and for the delivery., • You want to manage. Engineering management is your craft, not the next rung after senior engineer., • You have partnered with Product as an equal to shape priorities and push back on scope, not simply as a backlog administrator., • You have handled the hard parts of underperformance, conflict, ambiguity, and telling senior people things they might find uncomfortable to hear., • You have experience working on behavioural or agent-based simulation of people, crowds or vehicles (e.g. game AI, VFX crowd simulation, industrial human behaviour simulation, or defence CGF)., • You have experience with systems languages (ideally C++) for performance‑sensitive, real‑time applications., • Ability to obtain and maintain UK Security Vetted status to at least SC level., • You have grown a team rather than inherited one — hired into it, shaped it, and developed people into more senior roles., • Experience delivering data‑intensive, real‑time, distributed or mission‑critical products., • Familiarity with defence, military modelling and simulation, or other regulated and security‑conscious environments., • Experience leading a product or team through modernisation, migration from legacy technology, or a significant change in product direction., • A track record of building effective Engineering Manager / technical lead partnerships, or mentoring other managers., • You want to be in the room where the product meets its users — travelling to deployments, hackathons and industry events, and turning what you see there into better decisions., • We make Hadean an awesome place to work with competitive benefits…, • Hybrid working with 1 day per week in our fantastic office in Shoreditch, London, • Private Health Insurance, • Enhanced pension scheme, • Enhanced parental leave, • 3 extra days off at Christmas (on top of our standard 25), • Regularly scheduled socials, • Share options We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients. #J-18808-Ljbffr

Job Title: Claims Focus Group Leader – Marine, Hull & War Division: Group Claims Reports To: As per Beazley’s organisation chart Group Head of Claims (GHOC), Claims Team Head (Head of), Claims Team Leader (CTL), Claims Business Management Team (CBMT), Underwriting & Claims Operations (UCO), own staff, product team underwriters, Ceded Reinsurance, clients, brokers, and key external vendors. To support Beazley’s vision of being the highest performing specialist insurer by leading, managing, and developing a premier claims team that delivers the highest level claims service attainable for the benefit of Beazley, its clients, and other stakeholders, and ensuring consistent, fair, and efficient claims settlements. To support the development of a collaborative approach to learn, share ideas and diverse perspectives, and develop ways of working to best meet the challenges of our clients. To contribute to the ongoing growth and development of claims capabilities across the team and the mentoring and development of team members. • Assist the CTL to develop and execute delivery of the Beazley claims vision., • Work closely with CTL and relevant product team underwriters to achieve integrated claims and underwriting business plans for the product, including contributing to preparation and realisation of the annual claims product team business plans., • Share and develop best practices both within the focus group and where relevant with other teams., • Share information and collaborate with relevant counterparts to ensure consistency in claims handling., • Support the CTL and provide inputs into claims strategy and business planning activities as appropriate., • Work closely with product team underwriters to share information, coordinate on strategies, product development, and maintain consistent approach., • Contribute to new business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues., • Provide Underwriting with input regarding actual or anticipated claims experience of specific clients., • Provide product team underwriters with timely input regarding perceived claims trends and developments., • Identify and raise any issues with Policy wordings., • Work closely with the CTL and People & Sustainability to recruit, onboard, retain, and develop claims professionals of various experience levels to execute our claims strategy., • Ensure that all employees have the knowledge and the skills necessary to perform effectively in their given roles and responsibilities and have appropriate job descriptions setting out their responsibilities and reporting lines., • Advise the CTL of any resourcing needs based upon business plans, claim volumes, workloads, and segmentation., • Work with the CTL to maximize the productivity, efficiency, and quality of work of focus group members through active monitoring of claims management information (MI)., • Ensure optimal segmentation and allocation of claims across the focus group., • Assist in providing general claims and/or specific technical training to individual team members., • Ensure all individuals within the focus group operate within approved claims authorities at all times., • Mentor focus group members and help advance training and career progression., • Manage insurance claims of varying severity and complexity on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim., • Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards., • Develop, iterate, document, and execute claims strategies taking into account uncertainties, key decisions, potential outcomes, and estimated associated costs., • Understand and implement Beazley’s Conduct Risk Policy., • Manage an insurance claims portfolio to optimise performance including the:, • Review of individual claims within the portfolio on a regular basis and ensuring reserves and claims records are maintained in a timely manner as required by Beazley’s claims controls and standards., • Identification of issues and trends in the portfolio, consult management/peers if required, and take appropriate and/or corrective action., • Communication of any material claims to Reinsurance and Finance as set out by the applicable claims authority, claims protocols, and procedures., • Working with Reinsurance to effect claims recoveries., • Maintain an awareness of the overall strategic objectives and business plans of the Beazley claims function to the degree required to identify gaps or future opportunities to Claims Management., • Develop an understanding of marketing and underwriting strategies for the respective business area., • Contribute to business development and renewal opportunities through attending client meetings to provide inputs regarding the Beazley claims philosophy and claims handling approach. Provide inputs to client meetings regarding specific claims issues., • Provide input to underwriters on review of potential or existing insured’s claims experience., • Identify claims trends and developments and communicate their potential impact on the book., • Identify wordings issues and suggest policy wording improvements., • Operate within approved claims authorities at all times., • Maintain a thorough knowledge of industry regulations and minimum standards., • Ensure compliance with the regulations and Beazley’s claims control standards and protocols., • Adhere to Beazley’s procedures for the selection and retention of monitoring/Underwriters’ counsel and other 3rd party professionals and manage relationships to the benefit of Beazley., • Hold overall ownership and accountability for delegated relationships as needed including appropriately managing escalation of items from delegated partners., • Review TPA performance data consistency with claims service requirements, claims best practices, and financial goals on a periodic basis., • Conduct file reviews or audits as required, and resolve any issues identified., • Provide feedback on a regular and proactive basis regarding the claim actions undertaken by the Third-Party Administrator (TPA)., • Propose strategies for future claims handling, review case reserve adequacy, and ensure the TPA remains focused on claim finalisation., • Work proactively to develop and manage strong relations with key brokers and cedants., • Promote the Beazley brand of excellence and professionalism in client service., • Ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate., • Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function., • Support the Claims Business Management Team and Claims Solutions Team to identify and implement business performance improvement opportunities., • Development and Mentoring of Junior Staff, • Assist claims management and peers to develop, mentor and empower junior staff., • Ensure junior staff in the business unit have the knowledge and skills necessary to perform effectively in their given roles and responsibilities and increase their versatility for the broader Beazley business., • Serve as a positive role model for junior staff., • Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly., • Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim. It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management., • Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups, • Graduate calibre, • Good leadership skills with the ability to influence and manage a team of professionals, • Process management skills - able to review existing processes and procedures; making recommendations for rationalisation/improvement, • General commercial and financial knowledge, • Strong communication skills – able to communicate at all levels, both verbally and in writing, • Good motivational skills – able to build and manage strong teams, • Strong focus on time management, able to manage several diverse and concurrent projects, • A demonstrable track record of strategic thinking, • Strong analytical skills with the ability to analyse financial statements, make financial assessments of claims, etc., • Hands-on implementer, able to drive through change where appropriate, • Experience in insurance industry, including preferably the Lloyd’s Market, • Experienced in US/international business, • Demonstrable process/project management skills, • Experience of claims management guidelines, claims processes and systems, • Client service experience gained within an insurance environment, • Experience of managing team of technically strong professionals working on diverse projects, • Experience of managing teams with a demanding and pressurised workload, • Experience of implementing process improvement, ideally within a traditional environment, • Achievement orientated, • Self-motivated, flexible and enthusiastic, • High energy and personal drive, • Problem solving, • Decisiveness, • Customer focused, • Influencing others, • Team work, • Self-starter, • Analytical thinking, • Managing resources effectively, • Technical competency and expertise, • Strong interpersonal skills, • Task focused completer/finisher #J-18808-Ljbffr

Job Title: Claims Focus Group Leader – Marine, Hull & War Division: Group Claims Reports To: As per Beazley’s organisation chart Group Head of Claims (GHOC), Claims Team Head (Head of), Claims Team Leader (CTL), Claims Business Management Team (CBMT), Underwriting & Claims Operations (UCO), own staff, product team underwriters, Ceded Reinsurance, clients, brokers, and key external vendors. To support Beazley’s vision of being the highest performing specialist insurer by leading, managing, and developing a premier claims team that delivers the highest level claims service attainable for the benefit of Beazley, its clients, and other stakeholders, and ensuring consistent, fair, and efficient claims settlements. To support the development of a collaborative approach to learn, share ideas and diverse perspectives, and develop ways of working to best meet the challenges of our clients. To contribute to the ongoing growth and development of claims capabilities across the team and the mentoring and development of team members. • Assist the CTL to develop and execute delivery of the Beazley claims vision., • Work closely with CTL and relevant product team underwriters to achieve integrated claims and underwriting business plans for the product, including contributing to preparation and realisation of the annual claims product team business plans., • Share and develop best practices both within the focus group and where relevant with other teams., • Share information and collaborate with relevant counterparts to ensure consistency in claims handling., • Support the CTL and provide inputs into claims strategy and business planning activities as appropriate., • Work closely with product team underwriters to share information, coordinate on strategies, product development, and maintain consistent approach., • Contribute to new business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues., • Provide Underwriting with input regarding actual or anticipated claims experience of specific clients., • Provide product team underwriters with timely input regarding perceived claims trends and developments., • Identify and raise any issues with Policy wordings., • Work closely with the CTL and People & Sustainability to recruit, onboard, retain, and develop claims professionals of various experience levels to execute our claims strategy., • Ensure that all employees have the knowledge and the skills necessary to perform effectively in their given roles and responsibilities and have appropriate job descriptions setting out their responsibilities and reporting lines., • Advise the CTL of any resourcing needs based upon business plans, claim volumes, workloads, and segmentation., • Work with the CTL to maximize the productivity, efficiency, and quality of work of focus group members through active monitoring of claims management information (MI)., • Ensure optimal segmentation and allocation of claims across the focus group., • Assist in providing general claims and/or specific technical training to individual team members., • Ensure all individuals within the focus group operate within approved claims authorities at all times., • Mentor focus group members and help advance training and career progression., • Manage insurance claims of varying severity and complexity on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim., • Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards., • Develop, iterate, document, and execute claims strategies taking into account uncertainties, key decisions, potential outcomes, and estimated associated costs., • Understand and implement Beazley’s Conduct Risk Policy., • Manage an insurance claims portfolio to optimise performance including the:, • Review of individual claims within the portfolio on a regular basis and ensuring reserves and claims records are maintained in a timely manner as required by Beazley’s claims controls and standards., • Identification of issues and trends in the portfolio, consult management/peers if required, and take appropriate and/or corrective action., • Communication of any material claims to Reinsurance and Finance as set out by the applicable claims authority, claims protocols, and procedures., • Working with Reinsurance to effect claims recoveries., • Maintain an awareness of the overall strategic objectives and business plans of the Beazley claims function to the degree required to identify gaps or future opportunities to Claims Management., • Develop an understanding of marketing and underwriting strategies for the respective business area., • Contribute to business development and renewal opportunities through attending client meetings to provide inputs regarding the Beazley claims philosophy and claims handling approach. Provide inputs to client meetings regarding specific claims issues., • Provide input to underwriters on review of potential or existing insured’s claims experience., • Identify claims trends and developments and communicate their potential impact on the book., • Identify wordings issues and suggest policy wording improvements., • Operate within approved claims authorities at all times., • Maintain a thorough knowledge of industry regulations and minimum standards., • Ensure compliance with the regulations and Beazley’s claims control standards and protocols., • Adhere to Beazley’s procedures for the selection and retention of monitoring/Underwriters’ counsel and other 3rd party professionals and manage relationships to the benefit of Beazley., • Hold overall ownership and accountability for delegated relationships as needed including appropriately managing escalation of items from delegated partners., • Review TPA performance data consistency with claims service requirements, claims best practices, and financial goals on a periodic basis., • Conduct file reviews or audits as required, and resolve any issues identified., • Provide feedback on a regular and proactive basis regarding the claim actions undertaken by the Third-Party Administrator (TPA)., • Propose strategies for future claims handling, review case reserve adequacy, and ensure the TPA remains focused on claim finalisation., • Work proactively to develop and manage strong relations with key brokers and cedants., • Promote the Beazley brand of excellence and professionalism in client service., • Ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate., • Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function., • Support the Claims Business Management Team and Claims Solutions Team to identify and implement business performance improvement opportunities., • Development and Mentoring of Junior Staff, • Assist claims management and peers to develop, mentor and empower junior staff., • Ensure junior staff in the business unit have the knowledge and skills necessary to perform effectively in their given roles and responsibilities and increase their versatility for the broader Beazley business., • Serve as a positive role model for junior staff., • Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly., • Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim. It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management., • Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups, • Graduate calibre, • Good leadership skills with the ability to influence and manage a team of professionals, • Process management skills - able to review existing processes and procedures; making recommendations for rationalisation/improvement, • General commercial and financial knowledge, • Strong communication skills – able to communicate at all levels, both verbally and in writing, • Good motivational skills – able to build and manage strong teams, • Strong focus on time management, able to manage several diverse and concurrent projects, • A demonstrable track record of strategic thinking, • Strong analytical skills with the ability to analyse financial statements, make financial assessments of claims, etc., • Hands-on implementer, able to drive through change where appropriate, • Experience in insurance industry, including preferably the Lloyd’s Market, • Experienced in US/international business, • Demonstrable process/project management skills, • Experience of claims management guidelines, claims processes and systems, • Client service experience gained within an insurance environment, • Experience of managing team of technically strong professionals working on diverse projects, • Experience of managing teams with a demanding and pressurised workload, • Experience of implementing process improvement, ideally within a traditional environment, • Achievement orientated, • Self-motivated, flexible and enthusiastic, • High energy and personal drive, • Problem solving, • Decisiveness, • Customer focused, • Influencing others, • Team work, • Self-starter, • Analytical thinking, • Managing resources effectively, • Technical competency and expertise, • Strong interpersonal skills, • Task focused completer/finisher #J-18808-Ljbffr

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The AFLS Technical Architect (Product SME) brings deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE). Reporting to the Account Activation & Remediation Lead, this architect leads the technical assessment of an account's product configuration, identifies root causes of product-related delivery failures, and drives hands-on remediation of configuration gaps, feature misuse, and OOTB capability gaps — with a primary lens on what the product can and should do in the context of the customer's use cases. • Technical Assessment & Advisory Lead technical assessment of current product configuration against intended use cases; identify gaps between design and OOTB capabilities. Conduct critical use case technical feasibility assessments and establish architectural guardrails informed by AFLS4CE best practices. Advise on scope compression opportunities to align solutions with OOTB capabilities and reduce custom development risk. Surface product-specific blockers and provide technical status updates during daily Triage Standup meetings., • Hands-On Technical Remediation Perform hands‑on technical stabilization and reconfiguration of AFLS4CE components. Conduct root cause analysis of product configuration failures and document findings. Provide OOTB configuration guidance to the SI partner and delivery team; coach on correct implementation patterns. Conduct code reviews on AFLS‑specific customizations; identify and resolve deviations from product standards., • Go‑Live Validation & Documentation Validate go‑live acceptance criteria against AFLS product standards; resolve critical technical defects tied to product configuration prior to go‑live. Document resolutions, configuration decisions, and known issues for handoff to BAU teams and the AFLS resource library. Validate performance and behavior of agentic capabilities embedded in CRM., • Bench Activities Support triage and scoping for incoming high‑risk accounts, providing product scope complexity and configuration risk assessments to inform POD sizing. Support the Product Engagement Lead in maintaining the AFLS standard implementation blueprint, code packages, and quick‑start configuration guides. Contribute to the AFLS product feedback register, documenting field‑observed feature gaps, bugs, and mobile sync issues for Product Management. Support partner enablement sessions and certification curriculum as a product configuration expert. Participate in quarterly health assessment interviews to diagnose product configuration challenges and knowledge gaps., • Required 10+ years architecting or implementing enterprise Salesforce solutions, including hands‑on configuration and code review experience., • Deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE) or equivalent Life Sciences/Health Cloud product suite., • Strong root‑cause analysis skills and experience stabilising at‑risk technical implementations., • Salesforce Certified Administrator required., • Preferred Salesforce Certified Technical Architect (CTA) or Application Architect credential., • Experience coaching SI partners on OOTB implementation patterns., • Familiarity with agentic/AI capability validation within CRM. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt‑in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. This policy also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. #J-18808-Ljbffr

London (Full time) · Full-time · Competitive, benchmarked to experience, plus equity Perry (www.useperry.com) is building agentic legal infrastructure for private capital funds — VC, PE, and credit. We automate the legal and operational work that sits underneath fund formation, LPAs, side letters, and diligence: the high-volume, high-stakes document work that fund lawyers and GPs do today by hand. We're a founder team of practising fund lawyers and engineers, backed and closing a seed round, with paying customers and live trial accounts among funds and their GCs. The product is only as good as the legal ground truth behind it. This role owns that ground truth. You'll be the practitioner whose judgment defines what "correct" means for Perry — across both of our core use cases, fund formation and transactions — and who builds the datasets, rubrics, and evaluation sets that tell us whether the product is actually right. Concretely, you'll build the product Q&A ground truth: the questions a fund lawyer or GC would ask Perry, the answers Perry should give, and the standard we score its outputs against. You'll turn real fund and deal documents into structured extraction logic and prompt design, then pressure-test the model against your own analysis and drive the error rate down. This is a hands‑on legal role, not an engineering role — but you'll work shoulder-to-shoulder with product and engineering, and your work is the yardstick everything else is measured by. You don't need to write code. What you do need is a practitioner's eye for the pattern, the edge case, and the rule underneath a messy document, and to be obsessive about getting it right. • Own the ground truth. Create, review, and validate gold‑standard answer sets and annotations across fund formation and transactions — LPAs, side letters, MFN elections, subscription documents, PPMs, management/advisory agreements, and deal documents., • Build the product Q&A eval sets. Define the questions users will ask Perry, the correct answers, and the sources they should come from, so we can measure accuracy and catch regressions., • Set the standard. Build and maintain rubrics and annotation guidelines so "correct" is applied consistently; adjudicate edge cases and document the reasoning., • Pressure‑test the model. Run Perry's outputs against your own analysis, find where it's wrong, and feed structured errors back to the team before customers see them., • Translate law into schema. Turn fund and deal documents into extraction schemas, review logic, and prompt design the product runs on, working directly with product and engineering., • Develop jurisdiction‑specific standards (e.g. BVCA/UK, NVCA/US, ILPA conventions) and flag where market practice diverges., • A qualified lawyer with meaningful private capital experience — ideally fund formation, LPA/side letter work, or transactions/fund-side diligence, at a recognised firm or in‑house at a GP. 2–3+ years is the floor; we're flexible for the right person., • Precise to a fault, and consistent: you can articulate why a clause means what it means and apply the same standard twice. In this domain a wrong answer is a real problem, and you treat it that way., • Comfortable moving between messy real-world drafting and clean, rules‑based taxonomy., • A clear written reasoner — you can document a call so someone else can follow it., • Genuinely interested in AI and in how legal work can be systematised, not just automated around the edges., • Happy in an early‑stage environment where the process doesn't exist yet and you build it., • Do not need sponsorship to work in the UK., • Cross-jurisdictional exposure (UK, US, Lux, Cayman fund structures)., • Experience with MFN elections and side‑letter operationalisation at scale., • Prior work with legal tech, document automation, structured data, annotation/review workflows, or LLM tools., • In‑house experience at a fund or fund administrator. Legal Engineer isn't a title that exists at most firms. You'll be one of the first people whose job is to encode fund and deal expertise into software — and the person whose standard decides when the product is good enough to put in front of a fund. If you're a private capital lawyer who's tired of doing the same work by hand and wants to build the thing that replaces it, and get obsessive about getting it right, this is that role. #J-18808-Ljbffr

The AFLS Technical Architect (Product SME) brings deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE). Reporting to the Account Activation & Remediation Lead, this architect leads the technical assessment of an account's product configuration, identifies root causes of product-related delivery failures, and drives hands-on remediation of configuration gaps, feature misuse, and OOTB capability gaps — with a primary lens on what the product can and should do in the context of the customer's use cases. • Lead technical assessment of current product configuration against intended use cases; identify gaps between design and OOTB capabilities, • Conduct critical use case technical feasibility assessments and establish architectural guardrails informed by AFLS4CE best practices, • Advise on scope compression opportunities to align solutions with OOTB capabilities and reduce custom development risk, • Surface product-specific blockers and provide technical status updates during daily Triage Standup meetings, • Perform hands-on technical stabilization and reconfiguration of AFLS4CE components, • Conduct root cause analysis of product configuration failures and document findings, • Provide OOTB configuration guidance to the SI partner and delivery team; coach on correct implementation patterns, • Conduct code reviews on AFLS-specific customizations; identify and resolve deviations from product standards, • Validate go-live acceptance criteria against AFLS product standards; resolve critical technical defects tied to product configuration prior to go-live, • Document resolutions, configuration decisions, and known issues for handoff to BAU teams and the AFLS resource library, • Validate performance and behavior of agentic capabilities embedded in CRM, • Support triage and scoping for incoming high-risk accounts, providing product scope complexity and configuration risk assessments to inform POD sizing, • Support the Product Engagement Lead in maintaining the AFLS standard implementation blueprint, code packages, and quick-start configuration guides, • Contribute to the AFLS product feedback register, documenting field-observed feature gaps, bugs, and mobile sync issues for Product Management, • Support partner enablement sessions and certification curriculum as a product configuration expert, • Participate in quarterly health assessment interviews to diagnose product configuration challenges and knowledge gaps, • 10+ years architecting or implementing enterprise Salesforce solutions, including hands-on configuration and code review experience, • Deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE) or equivalent Life Sciences/Health Cloud product suite, • Strong root-cause analysis skills and experience stabilizing at-risk technical implementations, • Salesforce Certified Administrator required, • Salesforce Certified Technical Architect (CTA) or Application Architect credential, • Experience coaching SI partners on OOTB implementation patterns, • Familiarity with agentic/AI capability validation within CRM #J-18808-Ljbffr

UP3 is a dedicated ServiceNow Managed Service provider and Elite Partner, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. Due to our continued growth, we are on the lookout for a ServiceNow Architect, a person who knows the platform inside out. You will be an expert and trusted advisor both internally and to our customers on technical strategy, governance, and best practices and bring not only technical expertise, but proven consultancy and professional services experience. Collaborating across all business functions, providing technical and thought leadership and mentoring our development teams is central to the role. Ensuring you stay current with the latest ServiceNow capabilities and technology and be a central point of reference on them is key. This would suite someone who enjoys being client facing, is comfortable talking and performing demonstrations to senior people and groups and likes strategic thinking and planning. They will be adept at grasping complex scenarios quickly and using their skills and expertise to create appropriate designs and solutions. Using their knowledge of the ServiceNow platform and its roadmap they will understand and articulate how it can deliver value in an enterprise environment for a customer. Utilising their technical and consultancy experience they must be capable of delivering work of the highest standard, identifying areas for improvement across the organisation where they see it. Best practice and standards will be at the center of everything they do, so you would welcome the opportunity to share knowledge and coach and mentor others. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time., • Experience of performing an architect role at a project level within the ServiceNow eco-system, • Designed and documented complex solutions at a detailed level, • Knowledge of configuring multiple ServiceNow applications across the platform, • Supported sales in contributing to proposals, estimations, and demonstrations, • Contributed to marketing initiatives by producing content such as blogs, vlogs, and case studies, • Possess a detailed understanding of platform architecture, features, and capabilities, including integrations, • Client-facing and confident in being able to understand and articulate technical requirements, • Coaching and mentoring, • Decision-making and prioritisation, • Excellent communication skills at all levels, • Have ServiceNow certifications of Certified System Administrator, and be a Certified Implementation Specialist in one or more areas, • Provide functional and technical skills to document and configure customer requirements, • Ensure the work and solutions delivered adheres to the relevant coding and design standards, • Devise and scope solutions to customer requirements, • Share feedback and knowledge with colleagues, • Work closely with engagement managers to deliver in an agile methodology, • Report and manage technical issues which may cause delays to the project, • Continually develop skills and knowledge, • Provide a detailed level of technical consultancy to customers on the ServiceNow eco-system, • Become a Subject Matter Expert in multiple areas of the ServiceNow platform, • Coach and mentor others based on your areas of expertise, • Stay up to date on the latest ServiceNow features and applications, • Act as a Technical Lead on projects and engagements, • Promote a smarter, not harder, working ethos, • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt #J-18808-Ljbffr

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. ServiceNow Architect will operate across the Methods ServiceNow delivery accounts and projects, providing the best practice guidance and strategic oversight for ServiceNow development and implementation activities across multiple client projects. The ServiceNow Lead Architect will be the central point of technical reference for the Methods ServiceNow Practice. As a key member of the Methods ServiceNow Practice and Leadership team, the role will include line management responsibility for the Methods ServiceNow developer and architect resources, including performance monitoring and review, career path guidance and role profiling. The role may also require technical consultancy, working with other architects and developers as required. • Ability to define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership, line management and mentoring for developer resources, • Deliver compelling solution demonstrations across the ServiceNow platform, • Assist development teams in resolving complex technical issues through all stages of the project lifecycle., • Encourage continuous growth of knowledge around the ServiceNow platform through certification,, • Support the Methods ServiceNow presales opportunity lifecycle, contributing to ServiceNow bids, proposals and case studies, • Contribute to the development of ServiceNow-based product roadmaps., • Ensure the Methods ServiceNow Practice complies with best practice guidance for solution architecture standards., • Operate as a member of the wider community, sharing knowledge across functions and building your personal network within the firm., • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect, • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR), • Certified in ITIL Foundation (v3 or v4), • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience with delivering solutions in complex client environments, • Understanding of common business analysis techniques and approaches, • Experience of agile and traditional software and project methodologies, • Line management experience preferable., • Ability to author clear and comprehensive documentation, • Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach, • Strong negotiator, influencer and team player, used to managing in demanding time-critical situations., • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals, • Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. • Autonomy to develop and grow your skills and experience, • Be part of exciting project work that is making a difference in society, • Strong, inspiring and thought-provoking leadership, • A supportive and collaborative environment, • Development access to LinkedIn Learning, a management development programme and training, • Wellness 24/7 Confidential employee assistance programme, • Social - office parties, pizza Friday and commitment to charitable causes, • Time off 25 days a year, • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution, • Life Assurance of 4 times base salary, • Private Medical Insurance which is non-contributory (spouse and dependants included), • Worldwide Travel Insurance which is non-contributory (spouse and dependants included) #J-18808-Ljbffr

ServiceNow Project ManagerGlasgow, London, Manchester, Newcastle Bank House, BristolApply for this job Permanent Experienced Professionals Architecture ID 573959-en\_GB## CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## YOUR ROLEWe are looking for an experienced ServiceNow Project Manager to join our growing practice, supporting the delivery of ServiceNow HRSD solutions. In this role, you will be accountable for the end-to-end delivery of ServiceNow projects, ensuring they are delivered on time, within scope, and to a high standard. You will oversee project planning, governance, resourcing, financials, and reporting, while proactively managing risks, issues, and dependencies across the delivery lifecycle.You will work closely with senior stakeholders, business SMEs, and delivery teams to drive successful delivery outcomes, ensuring alignment between business priorities and platform capabilities. You will facilitate key project ceremonies, manage delivery plans, and maintain clear and consistent communication across all stakeholders. Leveraging your experience with ServiceNow HRSD, you will act as a trusted advisor to clients, confidently leading high-level solution and design discussions, and engaging the appropriate functional and technical experts as needed.This is an opportunity to further develop your ServiceNow project delivery expertise and leadership skills, while contributing to high-impact digital transformation programmes.## YOUR PROFILEEssential experience & certifications · ServiceNow accreditations at minimum: ServiceNow foundations, HR foundations · Beneficial certifications: ServiceNow Certified System Administrator, CIS HRSD, SCRUM Master · Proven experience leading the delivery of large global ServiceNow HRSD and HRIS Implementations · Experience with project management and related tools (JIRA, MS Project, MIRO, MS Excel (intermediate), MS PowerPoint) · A strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation and implementation. · Be able to articulate ServiceNow HR / AI features to our customers.Key traits and capabilities · Strong analytical thinking and problem-solving skills. · Effective communication and stakeholder management skills. · Ability to work as an interface between senior stakeholders, business SMEs, and delivery teams. · Evidence of working within a typical technology delivery lifecycle, including discovery and requirements gathering, solution design, testing, rollout, change management, hypercare and continuous improvement. · Evidence of working within agile frameworks and utilizing best practice delivery methodologies such as Scrum, SAFe and PMP## WHAT YOU'LL LOVE ABOUT WORKING HEREYou will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page.## NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.## CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. #J-18808-Ljbffr

Our client is a UK-headquartered, Private Equity-backed insurance broking group with a rapidly expanding multinational footprint, built through a combination of organic growth and sustained M&A activity. The Group Treasury function acts as an in-house bank, providing liquidity and funding across the group's businesses. Treasury is a small, close-knit team, so this is a genuinely hands-on role — while the primary focus is leading the TMS implementation, the successful candidate will flex across other treasury activities and projects as needed, covering colleagues where required. This is a rare opportunity to own a live, multi-jurisdiction Kyriba rollout from the client side, with real influence over how the platform is configured and scaled across the group. • Reports to: Group Treasurer, • Direct reports: None, • Key stakeholders: Group Financial Reporting, Platform/Divisional Finance Teams and Treasurers, Group Risk, Group FP&A, plus external relationships with the TMS implementation partner, relationship banks, and money market fund providers, • Act as in-house project manager for the Kyriba TMS implementation as functionality is rolled out across the group's various business units, • Manage related project workstreams alongside dedicated platform leads on the set-up, onboarding and implementation of Kyriba modules across business divisions, • Own the relationship with the Kyriba implementation team to ensure projects are delivered on time and to scope, • Manage license allocation and user profiles, and provide training and in-house support to platform users, • Distribute and review quarterly compliance representations from each business platform on TMS data integrity, tracking related compliance metrics, • Lead the evaluation and business case for future Kyriba module rollouts, expanding treasury functionality over time, • Support integration of the TMS with a group-wide Dynamics 365 ERP rollout, building a strong working relationship with the Financial Systems team, • Lead bank onboarding onto the TMS — including scoping technical capability and designing onboarding plans per jurisdiction, • Act as system administrator for Kyriba's Cash Management, Payments, Financial Transactions and Financial Accounting modules, • Support connectivity between Kyriba and adjacent systems (e.g. Anaplan, Power BI), • Act as systems administrator for the group's shared banking platforms, • Support cash concentration and pooling projects, • Contribute to daily cash positioning and daily money market fund subscriptions/redemptions alongside the wider treasury team, • Lead ad hoc investment automation projects to improve cash management and back/middle office processes group-wide, • Essential: Hands-on Kyriba experience with a proven track record of TMS implementation and project management, • Ideal background: A mix of consultancy/implementation services experience (e.g. with a TMS vendor or systems integrator) and time spent inside a corporate treasury function — this dual background is highly valued by the client, • Solid working knowledge of banking systems and payment protocols/connectivity (SWIFT, host-to-host, APIs), • Qualified accountant advantageous but not essential, • Comfortable in a small-team environment — adaptable, energetic, and willing to pick up broader treasury work beyond the core project brief #J-18808-Ljbffr

Job Title: Claims Manager – PEMA (Third Party Claims) Division:Group Claims Reports To:Claims Focus Group Leader, as per Beazley’s organisation chart Key Relationships:Claims staff, underwriters, cedants, brokers and service providers An experienced London Market claims professional is required to manage a diverse portfolio of specialty claims, with a primary focus on professional liability matters for Large Client and Specialist Risks insureds in the US, UK, and RoW, including large and specialist law firms, architects and engineers, and other non-medical professional liability risks. The role will also involve a smaller proportion of time handling Transactional Risk / Representations & Warranties Insurance and Environmental Liability matters. This position supports Beazley’s vision of being the highest performing specialist insurer by contributing to the proactive management of mid to high value insurance claims, both at the individual claim level and, where required, across the portfolio. • Manage insurance claims of varying severity and complexity on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim., • Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards., • Develop, iterate, document, and execute claims strategies taking into account uncertainties, key decisions, potential outcomes, and estimated associated costs., • Understand and implement Beazley’s Conduct Risk Policy., • Manage an insurance claims portfolio to optimise performance including the:, • Review of individual claims within the portfolio on a regular basis and ensuring reserves and claims records are maintained in a timely manner as required by Beazley’s claims controls and standards., • Identification of issues and trends in the portfolio, consult management/peers if required, and take appropriate and/or corrective action., • Communication of any material claims to Reinsurance and Finance as set out by the applicable claims authority, claims protocols, and procedures., • Working with Reinsurance to effect claims recoveries., • Maintain an awareness of the overall strategic objectives and business plans of the Beazley claims function to the degree required to identify gaps or future opportunities to Claims Management., • Develop an understanding of marketing and underwriting strategies for the respective business area., • Contribute to business development and renewal opportunities through attending client meetings to provide inputs regarding the Beazley claims philosophy and claims handling approach. Provide inputs to client meetings regarding specific claims issues. • Provide input to underwriters on review of potential or existing insured’s claims experience., • Identify claims trends and developments and communicate their potential impact on the book., • Identify wordings issues and suggest policy wording improvements., • Operate within approved claims authorities at all times., • Maintain a thorough knowledge of industry regulations and minimum standards., • Ensure compliance with the regulations and Beazley’s claims control standards and protocols., • Adhere to Beazley’s procedures for the selection and retention of monitoring/Underwriters’ counsel and other 3rd party professionals and manage relationships to the benefit of Beazley., • Hold overall ownership and accountability for delegated relationships as needed including appropriately managing escalation of items from delegated partners., • Review TPA performance data consistency with claims service requirements, claims best practices, and financial goals on a periodic basis., • Conduct file reviews or audits as required, and resolve any issues identified., • Provide feedback on a regular and proactive basis regarding the claim actions undertaken by the Third-Party Administrator (TPA)., • Propose strategies for future claims handling, review case reserve adequacy, and ensure the TPA remains focused on claim finalisation., • Work proactively to develop and manage strong relations with key brokers and cedants., • Promote the Beazley brand of excellence and professionalism in client service., • Ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate., • Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function., • Support the Claims Business Management Team and Claims Solutions Team to identify and implement business performance improvement opportunities., • Development and Mentoring of Junior Staff, • Assist claims management and peers to develop, mentor and empower junior staff., • Ensure junior staff in the business unit have the knowledge and skills necessary to perform effectively in their given roles and responsibilities and increase their versatility for the broader Beazley business., • Serve as a positive role model for junior staff., • Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly., • Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim. It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management., • Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups., • At least four years of experience managing specialty insurance claims of varying severity levels, including London Market professional indemnity claims in the United States, Canada, Australia, and the UK., • Legal training or technical claims experience applying liability analysis, reserving judgment, and settlement negotiation skills to complex disputes., • Functional knowledge of claims management, the US and RoW insurance markets, relevant legal and regulatory environments, and alternative dispute resolution approaches., • Experience handling Transactional Risk / Representations & Warranties Insurance or Environmental Liability claims would is beneficial but not required., • Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making, • Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus, • Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening, • Outcome focussed, self-motivated, flexible and enthusiastic, • Professional approach to successfully interact with senior management/ colleagues/ external suppliers, • Diplomatic, • Problem-solving, • Decisiveness, • Customer-focused, • Influencing others, • Attention to detail, • Team work, • Self-starter, • Analytical thinkingManaging resources effectively, • Technical competency and expertise #J-18808-Ljbffr

• The AFLS Technical Architect (Product SME) brings deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE), • Reporting to the Account Activation & Remediation Lead, this architect leads the technical assessment of an account’s product configuration, identifies root causes of product-related delivery failures, and drives hands‑on remediation of configuration gaps, feature misuse, and OOTB capability gaps — with a primary lens on what the product can and should do in the context of the customer’s use cases, • Technical Assessment & Advisory, • Lead technical assessment of current product configuration against intended use cases; identify gaps between design and OOTB capabilities, • Conduct critical use case technical feasibility assessments and establish architectural guardrails informed by AFLS4CE best practices, • Advise on scope compression opportunities to align solutions with OOTB capabilities and reduce custom development risk, • Surface product‑specific blockers and provide technical status updates during daily Triage Standup meetings, • Hands‑On Technical Remediation, • Perform hands‑on technical stabilization and reconfiguration of AFLS4CE components, • Conduct root cause analysis of product configuration failures and document findings, • Provide OOTB configuration guidance to the SI partner and delivery team; coach on correct implementation patterns, • Conduct code reviews on AFLS‑specific customizations; identify and resolve deviations from product standards, • Go‑Live Validation & Documentation, • Validate go‑live acceptance criteria against AFLS product standards; resolve critical technical defects tied to product configuration prior to go‑live, • Document resolutions, configuration decisions, and known issues for handoff to BAU teams and the AFLS resource library, • Validate performance and behavior of agentic capabilities embedded in CRM, • Bench Activities, • Support triage and scoping for incoming high‑risk accounts, providing product scope complexity and configuration risk assessments to inform POD sizing, • Support the Product Engagement Lead in maintaining the AFLS standard implementation blueprint, code packages, and quick‑start configuration guides, • Contribute to the AFLS product feedback register, documenting field‑observed feature gaps, bugs, and mobile sync issues for Product Management, • Support partner enablement sessions and certification curriculum as a product configuration expert, • Participate in quarterly health assessment interviews to diagnose product configuration challenges and knowledge gaps, • Medical Care, • Life Insurance, • Retirement Savings, • Employee Assistance Programs, • With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year, • 10+ years architecting or implementing enterprise Salesforce solutions, including hands‑on configuration and code review experienceDeep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE) or equivalent Life Sciences/Health Cloud product suiteStrong root‑cause analysis skills and experience stabilizing at‑risk technical implementationsSalesforce Certified Administrator requiredExperience coaching SI partners on OOTB implementation patternsSalesforce Certified Technical Architect (CTA) or Application Architect credentialFamiliarity with agentic/AI capability validation within CRM #J-18808-Ljbffr

Company: Company: Chelsea and Westminster Hospital NHS Foundation Trust A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust. This is a locum fixed term appointment for a consultant radiologist with a special interest in Musculoskeletal Imaging (10PAs). The post will be predominately based at the Chelsea and Westminster Hospital. On Call service is based at CWH and includes cover of paediatric emergencies. The 10PA fixed term contract comprises of 8.5 DCC sessions and up to 1.5 SPA sessions. The job plan will be based on a 5 day week and includes sessions dedicated to reportingMSK MRI, perform MSK ultrasound and Ultrasound-guided injections.The successful candidate will already have experience in MSK imaging and intervention; and also be expected to partake in the rheumatology and orthopaedic MDTs. It is desirable to be able to perform CT and US-guided biopsies and arthrograms for MRI studies. Sessions for supporting general workload of the department will be dedicated to general CT/MRI and acute CT reporting. The proposed job plan will be subject to change to allow for any future extended 7-day service requirement and provision of services across the entire Trust. The applicant should be on the Specialist register of the GMC, or within 6 months of CCT and be a Fellow of the Royal College of Radiologists or equivalent. The successful candidate will have access to secretarial/administrator support from the Imaging department administrative/PA team. They will also have access to dedicated working office space within the radiology department where they will be able to base themselves and be part of the wider radiology team. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. • The post holder must adhere to the standards outlined by the GMC for Good Medical Practice., • Develop and maintain the competencies required to carry out the duties required of the post., • Ensure prompt attendance at agreed direct clinical care Programmed Activities., • Ensure patients are involved in decisions about their care and to respond to their views., • Demonstrate, model and encourage Trust Values at all times to all patients and staff., • Provide high quality teaching to medical undergraduates and members of other health care professions as agreed with the Service Lead. To contribute to training and teaching of medical trainees, medical students, other doctors in training and other staff groups., • Act as a clinical supervisor and appraiser as delegated by the Clinical Director/Service Lead., • Where possible to collaborate with academic and clinical colleagues to enhance the Trust’s research/audit portfolio, at all times meeting the full requirements of Research Governance., • Ensure that your mandatory training is up to date as per Trust policy., • The Trust expects all consultants to participate fully in continuing professional development to ensure that skills and knowledge are updated in line with relevant medical developments. Consultants may apply to the study leave budget for help with associated expenses in line with the terms and conditions of their contract. In addition consultants will be expected to undertake some non-clinical training and development at the discretion of the trust management, for example, Leadership Training., • To work with medical, nursing and managerial colleagues to ensure high performance., • Financial management e.g. identification, implementation and achievement of cost improvement programmes and participating in efforts to ensure services are provided cost effectively., • Operational efficiency e.g. day-case rates, waiting list activity and demand management., • Adhere to Trust / department guidelines on leave, including requesting and reporting absence, and professional and study leave, and to ensure that members of staff for whom you are responsible do the same., • Participate in the recruitment and induction of junior medical staff as delegated by the Clinical Director/Service Lead., • Participate in team objective setting as part of the annual job planning cycle., • Participate fully in regular departmental activities including department meetings and team building activities., • Review clinical outcomes in designated area using external benchmarking data where appropriate, to identify and advise variances to the Clinical Director/Service Lead., • Participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented., • Work closely with the Directorate in relation to clinical and services developments as delegated by the Clinical Director/Service Lead., • Participate in ensuring NICE, NSF, CNST and other national guidance requirements are implemented and monitored in the speciality areas., • Ensure clinical guidelines and protocols are adhered to by junior medical staff and any other staff for whom the post has responsibility and that these are updated on a regular basis., • Keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the Clinical Director/ Service Lead., • To role model good practice for infection control to all members of the multidisciplinary team and adhere to the Trust Infection Control measures (available on the Trust Intranet)., • To report all clinical and non-clinical accidents or incidents promptly, and to co-operate accordingly with any investigations undertaken., • Work with medical managers and general managers to take forward the business planning and objective setting process for the directorate and Trust where appropriate., • Represent the Trust at appropriate clinical networks/other external clinical meetings, as delegated by the Clinical Director/Service Lead., • To attend and contribute at regular Departmental meetings as identified by the Clinical Lead., • Demonstrate appropriate leadership skills with regards to individual performance, clinical teams, the Trust and when participating in national initiatives., • Participate in any necessary management and leadership development courses as required by the trust., • Work collaboratively with all members of the multi-disciplinary team and Imperial College as required., • Set up and chair meetings relevant for clinical domain., • To promote local resolution of any conflict or differences of opinion. To involve appropriate parties for mediation, negotiation or discussion as appropriate., • Provide commitment and leadership in relation to equality and appropriate senior level management of diversity issues, particularly as they apply to training, people management and service delivery. £113,565 - £150,569 per annum plus LW allowance Chelsea and Westminster Hospital NHS Foundation Trust Chelsea and Westminster Hospital NHS Foundation Trust Chelsea and Westminster Hospital NHS Foundation Trust #J-18808-Ljbffr

Rate - £500 - £600 Inside IR35 Duration - 6 months Location - London, 3 times a week on site We're looking for a Microsoft eDiscovery Premium specialist to streamline how our client handles Subject Access Requests (SARs) and investigations. The main objective is to complete the transition from eDiscovery (Standard) in Microsoft Purview to eDiscovery Premium. A key part of this is moving Data Protection Officers (DPOs) away from extracting data for external review, so they work directly in the internal review toolset instead. Doing that needs both strong technical depth and real influence with senior stakeholders. • Lead the transition to Microsoft Purview eDiscovery Premium and embed it as the standard approach for SARs and investigations., • Configure roles, permissions, case structures and holds., • Set up dynamic user groups (formerly compliance boundaries) across Microsoft 365 so data access is properly segregated., • Run end-to-end searches across Exchange, Teams, SharePoint and OneDrive., • Manage review sets, including de-duplication, filtering and data set management., • Help DPOs adopt in-platform review in place of external export, through training, guidance and hands-on support., • Build repeatable processes, templates and documentation so the capability can scale., • Manage communication with senior stakeholders during high-pressure, time-sensitive investigations., • Deep, hands-on expertise in Microsoft eDiscovery Premium. You need to be a genuine subject-matter expert who understands who should use the tools and how to get the best from them, not only someone who has administered them., • Strong KQL skills for building precise, defensible searches., • Proven experience managing data sets, de-duplication and filtering at scale., • Experience delivering SARs or investigations under UK GDPR / Data Protection Act 2018., • Excellent stakeholder management skills, with the credibility to influence senior DPOs and drive change in how they work., • Calm, clear communication under pressure., • Broader Microsoft Purview knowledge, such as retention, sensitivity labels, DLP and insider risk., • Financial services or other regulated-industry experience., • Relevant Microsoft certification, e.g. SC-401 (Information Security Administrator). Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. #J-18808-Ljbffr

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Senior Data Center Preconstruction & Capacity Delivery Manager at Anthropic, you'll make sure our EMEA deals are ready to execute before we commit to them, and you'll take time out of every program before the lease is signed. Delivery dates and costs on AI infrastructure deals are largely fixed at signature. What is missed before then is hard to recover afterwards, and our leverage over the schedule is at its highest while the deal is still open. About 75% of your time goes to preconstruction and pre-lease management, from first desktop review through Letter of Intent (LOI) to lease execution. You'll test whether each opportunity can be delivered, rigorously accelerate its program, and shape the deal so that what a developer commits to can be held to, verified and delivered. The other 25% goes to delivery. You'll carry that work through mobilization, embed with the partners building leased and partnered capacity, and lead them to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center. Our EMEA pipeline is getting off the ground, so you'll set the standard for how deals become ready for execution here. This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure. Responsibilities - preconstruction and pre-lease management (about 75%): Lead. This is a role where leadership trumps management and process. You will be expected to engage developers, contractors, utilities and our transaction teams early enough to shape the outcome of each deal rather than report on it afterwards. Confirm deal readiness and serve as the gatekeeper to validate transaction viability from LOI through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment Give transaction leads an early delivery view from desktop study on capacity, power, permitting, connectivity, schedule and cost, so that the sites moving to LOI are ones that can be delivered Run independent, evidence-based delivery due diligence on each opportunity, tested against source documents rather than relayed claims, covering capacity, power, permitting, connectivity, procurement, schedule, cost, and whether the developer's team, contractors and supply chain can deliver Interrogate every developer schedule from the native file rather than summary dates, testing logic, durations, production rates and critical paths, planning backwards from commissioning, and establishing the unconstrained date before any commercial protection is added Rigorously accelerate programs during the pre-lease phase by making schedule work a priority for the developer while the deal depends on it, pulling forward design, permitting, power, early works and procurement, and sequencing the build around how capacity turns up Assess contractor and supply-chain capacity and long-lead equipment needs for each opportunity, setting a long-lead strategy that secures delivery capacity ahead of need and making the case for early equipment funding where it protects a date Challenge Total Development Cost and delivery schedules against the assumptions behind Yield-on-Cost and IRR, flagging where time-to-power or cost exposure puts the investment case at risk Shape the delivery terms of the LOI, lease and supporting exhibits with transaction and legal teams, including phasing and target dates, landlord scope, diligence cost, ownership and reliance, risk allocation and governance, and check that the developer's contract with its general contractor carries the same milestones and aligns incentives around accelerated delivery Give deal and delivery leadership a clear go/no-go recommendation at each decision point up to signature, with the risks, conditions and mitigations behind it Keep one delivery-readiness record and one risk register across all EMEA opportunities, assigning every risk to an accountable owner, tracking it to resolution, and escalating where cost or schedule is threatened Direct owner's representatives and third-party advisers and assure what they produce, bringing design and engineering, cost, schedule, commercial, contracts and procurement into a single view of risk and readiness Develop and refine the preconstruction playbook, a reference log of unit costs and benchmarks, and the operating model needed to scale the function, using AI tools including Claude for first-pass assessment, document review and benchmarking so your time goes to judgment and negotiation Prepare and present regular executive reporting on readiness and risk for each opportunity and across the portfolio, including time from signature to construction start, risks found before versus after signature, and baseline-to-actual variance, supporting forward capacity planning and strategic decision-making Responsibilities - delivery leadership (about 25%): Document the baseline at signature for design, budget, schedule, long-lead position, open risks and conditions, so delivery starts from an assured position whether you carry the project forward yourself or hand it to a delivery colleague Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders You will be expected to be at one or more project sites in adequate amount to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner. You are expected to be a force multiplier that develops and enhances the skillset that development partners, contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment. Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements, and feed what you learn on site back into diligence and the playbook You may be a good fit if you: • Have 8+ years of experience in preconstruction, development, or cost and commercial management on data center or other large mission-critical programs within EMEA, including time leading delivery on site. You won't have a big direct team to delegate to but will instead be able to treat the entire cross functional organizations around each deal and jobsite as your team., • Have a track record of testing developer and contractor claims on cost, schedule, power and permitting against source documents, and of telling a deal team when a date does not hold up., • Have taken time out of programs before construction started, and can show how. You read a native schedule fluently and know which levers in design, permitting, power and procurement move a date., • Have shaped delivery terms in development, lease or construction agreements, working with legal teams, and have led tendering and bid analysis. You understand how cost and schedule flow through to the investment case., • Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions without the need to consult across multiple external parties., • You should understand the nuances of data center design and construction across EMEA markets- who the players are, how power and permitting differ, what contractual norms get in the way of speed of delivery, how teams can be incentivized to build and deliver faster than normal., • Have built or scaled a team or function, including directing third-party advisers., • In this role you will often be on an island and responsible for your own destiny. You will have free rein to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts, you will create your own influence by building relationships and diving in at all phases to deliver success., • You must thrive operating with ambiguity and have a willingness to own outcomes, knowing that the buck stops with you. It's a bonus if you: • Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems, • Have had preconstruction or leadership positions (Preconstruction Manager, General Superintendent, Project Manager) within a GC, EPC or developer on hyperscale data center projects or in self performance of hyperscale data center development projects., • Prioritize extreme ownership and have the ability to create winning cultures across diverse teams and job sites., • Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities., • Have secured long-lead equipment or manufacturing capacity ahead of a signed deal, including through frame agreements or early funding arrangements., • Have run quantitative schedule risk analysis, or built parametric cost benchmarks across a portfolio of sites., • Speak additional European languages. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary:£1—£1 GBP Minimum education:Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience:Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and learning from human preferences. Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process. #J-18808-Ljbffr

Engineer and operate the AI tooling estate • Engineer and operate the AI Team's model gateway and routes to hosted and external model providers, managing integrations, credentials, quotas, routing rules, fallback, and rate limits., • Implement identity, role-based access, entitlements, and secure secret handling with enterprise IAM and AI Security, and monitor availability, latency, errors, usage, and policy breaches with auditable records of model access, decisions, and costs., • With AI Security and AI Governance Implementation, establish a risk-based process for evaluating and onboarding new AI products, model providers, versions, and platform features, leading the technical discovery, pilots, and production-readiness reviews, and distinguishing routine upgrades from materially new or higher-risk capabilities., • Work with AI Architecture on buy-versus-build decisions and encode approved controls into the platform., • Act as service owner and administrator for Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio, controlling every administrative setting and policy through delegated administrator roles in the tenants Central Technology operates., • Own the deployment plan: licence assignment, cohort sequencing, environment and connector strategy, agent publishing routes, and the order in which capability reaches each part of the firm., • Define the Copilot roadmap with the Principal AI Architect and AI Security, deciding which vendor features are made available and to whom, and staging capability until the required controls are evidenced., • Govern the Copilot Studio maker experience - environments, data-loss-prevention policies, connectors, and publishing approval - so business users build agents inside agreed guardrails., • Own and maintain the usage, cost, and token telemetry across every AI system - the model gateway, Copilot services, Azure AI Foundry, and external providers - so consumption is attributed consistently to users, teams, agents, applications, and providers, and keep it accurate as the estate changes., • Administer token budgets at the granularity the firm needs, whether by user, team, agent, application, or use case. Set, adjust, and enforce allowances through quotas, alerts, and access boundaries, and give budget owners the visibility to manage their own consumption., • Report on adoption, licence take-up, spend, and service quality in enough detail to support funding decisions, and identify underused licences and duplicated products., • Act as technical owner for AI software vendors, supporting selection, due diligence, licensing, renewals, and exit planning with Procurement, Legal, TPRM, and Finance, and track vendor roadmaps, deprecations, and security advisories., • Work alongside Percepta and other delivery partners while new platforms are built, and accept platforms into service only when ownership and controls are clear., • Partner with AI Engineering and Forward Deployed Engineering so teams self-serve approved tools and models; with AI Governance Implementation, Risk, and AI Security to turn policy into automated controls; with AI Architecture to stay aligned to the target architecture; and with the AI Enablement Partners so training matches what the platform permits., • Hybrid working and reasonable accommodations, • Generous Holiday policies, • Excellent Health and Wellbeing benefits including corporate membership to Wellhub, • Paid volunteer time to step away from your desk and into the community, • Support to grow through professional development courses, tuition/qualification reimbursement and more, • Maternal/paternal leave benefits and family services, • All employee events including networking opportunities and social activities, • Lunch allowance for use within our subsidized onsite canteen At least five years in platform engineering, software engineering, DevOps, SRE, or cloud engineering, including building and operating shared services used by multiple teams. • Azure AI Foundry, Azure OpenAI, Anthropic Claude, Microsoft 365 Copilot, GitHub Copilot, or Microsoft Copilot Studio., • Microsoft 365, Entra ID, Purview, and Power Platform administration, including admin-centre configuration, data-loss-prevention policies, and environment strategy., • Experience building or operating an AI gateway, inference-routing layer, or multi-provider model platform., • Terraform, Docker, Kubernetes, or Azure DevOps, and enterprise observability, ITSM, or FinOps platforms., • Financial-services or asset-management experience, including regulated data and third-party risk processes., • Mentoring, • Leadership development programs, • Regular training, • Career development services A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Janus Henderson is undertaking a firm-wide AI transformation to become the most technologically sophisticated asset manager in the industry, and it has to move quickly without compromising security, resilience, or regulatory obligations. Our AI capability sits in a single centralised function under the Head of AI. AI Technology owns the AI product and workload plane - the software, models, gateways, and controls used to build and run AI across the firm - and AI Platforms is the team within it that owns the tooling estate itself. As Senior AI Platform Engineer, reporting to the Head of AI Technology, you will own the day-to-day engineering and lifecycle of that estate, from Azure AI Foundry and the AI model gateway through to Claude and our Copilot services. You will assess new products, run controlled pilots, automate onboarding, and turn selected tools into supported services. You will also hold the administrator seat for Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio, controlling their administrative settings and the plan by which they are deployed. This is a hands‑on role with broad ownership, working across AI Engineering, AI Architecture, AI Governance Implementation, AI Security, Central Technology, Procurement, and the AI Enablement Partners. You will be expected to understand both the code and the contract: how a tool integrates, how it behaves in production, what it costs, and how it is controlled. The portfolio will change quickly, so the role needs sound judgement and the ability to turn one-off approval work into a repeatable onboarding path. • New AI products reach a decision quickly through a repeatable risk-based path, and teams self-serve - engineers and business users consume approved tools and models through documented patterns rather than one-off requests to you., • The model gateway is dependable. Availability, latency, quotas, and cost are visible, and provider change is absorbed without breaking the teams that consume it., • Copilot capability lands deliberately, with licences, cohorts, and features released to a plan and the required controls evidenced first., • Spend is defensible. Token consumption and licence take‑up are attributed by team, agent, and provider, budgets are enforced where they need to be, and you act on what is underused or duplicated. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com. Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (https://www.janushenderson.com/careers/). Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. #J-18808-Ljbffr

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future. You’ll be responsible for the effective delivery of Argos People Services operations, ensuring colleagues and leaders receive accurate, timely and consistent support across core people processes. Alongside this broader service focus, you’ll lead Argos compliance with Right to Work legislation, ensuring processes are completed accurately and on time. You will lead a team to manage operational services and complex cases, guide colleagues on the execution of our procedures, and drive continuous improvement across both in-house and BPO (Business process outsourcer) -delivered services. As the subject matter expert for People Services and RTW, you’ll be the primary contact point with the Home Office, keeping up to date with legislative changes and translating them into clear, effective Argos and BPO processes. • Lead, manage, motivate and develop thePeople Services and RTW team, • Lead the effective end-to-end delivery of People Services operations, ensuring services are accessible, responsive, accurate and consistent for colleagues and leaders, • Own service performance across in-house and BPO delivery, setting clear standards and using service measures, colleague feedback and operational insight to improve outcomes, • Partner with People teams, leaders, Technology and service providers to simplify processes, resolve recurring service issues and deliver continuous improvement across the colleague lifecycle, • Ensure operational priorities, service risks, demand and capacity are understood and managed through effective governance, escalation and planning, • Attend periodic colleague data clinic, providing guidance and advice as the SME as well as completing relevant actions and follow up, • Work closely with the Privacy team to support the investigation of colleague data breaches, • Review and approve colleague data transfer requests, • Monitor the use and governance of colleague data, • Prepare colleague data governance reports for DGC, • Ensure the business are aware of how to use colleague data, linking in with Privacy team, • Support with educating People team colleagues and the broader business in the importance of good data governance and protection processes, • Oversight of audit activities, aligning with Head of People Transformation & People Services for review and sign off, • Act as audit liaison for all fieldwork activities, supported by the HR Assurance Lead and HR Assurance Administrator., • Monitor effectiveness of control frameworks, supported by HR Assurance Lead and HR Assurance Administrator, • Oversight of all monitoring and evidencing of BPO activity, • Oversight of user access reviews and approving new user access requests, • Ensure that BPO RTW processes are aligned to current RTW legislation, • Engage with Tech to develop and manage solutions that support RTW processes, • Work closely with Ops Admin for review and final sign-off on:, • Case management of errors and potential fraudulent documents, • Skilled worker visa applications and reporting, • Strong knowledge of People Services operating models and end-to-end colleague lifecycle processes, with experience of leading high-quality operational service delivery, • Experience of managing service performance, customer experience and continuous improvement using operational data, service measures and feedback, • Knowledge of Right to Work legislation, and its application in a large organisation, • Strong understanding of data protection legislation relating to colleague data, in an operational environment, • Experience of building and monitoring control frameworks and supporting audit activities, • Good knowledge of HR operational processes and HR systems and the risk profile associated with those activities, • Excellent communication skills with the ability to communicate complexity simply across a range of stakeholders, • Good planning skills, with an up to 12-month outlook, • Analytical problem solving, able to use data to identify issues and find solutions, • Strong relationship management skills with the ability to influence at senior manager level, • Desirable experience of working with a BPO or similar outsourced provider in delivering service We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply). #J-18808-Ljbffr

This is a locum fixed term appointment for a consultant radiologist with a special interest in Musculoskeletal Imaging (10PAs). The post will be predominately based at the Chelsea and Westminster Hospital. On Call service is based at CWH and includes cover of paediatric emergencies. The 10PA fixed term contract comprises of 8.5 DCC sessions and up to 1.5 SPA sessions. The job plan will be based on a 5 day week and includes sessions dedicated to reportingMSK MRI, perform MSK ultrasound and Ultrasound-guided injections.The successful candidate will already have experience in MSK imaging and intervention; and also be expected to partake in the rheumatology and orthopaedic MDTs. It is desirable to be able to perform CT and US-guided biopsies and arthrograms for MRI studies. Sessions for supporting general workload of the department will be dedicated to general CT/MRI and acute CT reporting. The proposed job plan will be subject to change to allow for any future extended 7-day service requirement and provision of services across the entire Trust. The applicant should be on the Specialist register of the GMC, or within 6 months of CCT and be a Fellow of the Royal College of Radiologists or equivalent. The successful candidate will have access to secretarial/administrator support from the Imaging department administrative/PA team. They will also have access to dedicated working office space within the radiology department where they will be able to base themselves and be part of the wider radiology team. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites-Chelsea and Westminster Hospital and West Middlesex University Hospital-along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Provide High Quality Care to Patients • The post holder must adhere to the standards outlined by the GMC for Good Medical Practice., • Develop and maintain the competencies required to carry out the duties required of the post., • Ensure prompt attendance at agreed direct clinical care Programmed Activities., • Ensure patients are involved in decisions about their care and to respond to their views., • Demonstrate, model and encourage Trust Values at all times to all patients and staff., • Provide high quality teaching to medical undergraduates and members of other health care professions as agreed with the Service Lead. To contribute to training and teaching of medical trainees, medical students, other doctors in training and other staff groups., • Act as a clinical supervisor and appraiser as delegated by the Clinical Director/Service Lead., • Where possible to collaborate with academic and clinical colleagues to enhance the Trust's research/audit portfolio, at all times meeting the full requirements of Research Governance., • Ensure that your mandatory training is up to date as per Trust policy., • The Trust expects all consultants to participate fully in continuing professional development to ensure that skills and knowledge are updated in line with relevant medical developments. Consultants may apply to the study leave budget for help with associated expenses in line with the terms and conditions of their contract. In addition consultants will be expected to undertake some non-clinical training and development at the discretion of the trust management, for example, Leadership Training., • To work with medical, nursing and managerial colleagues to ensure high performance., • Financial management e.g. identification, implementation and achievement of cost improvement programmes and participating in efforts to ensure services are provided cost effectively., • Operational efficiency e.g. day-case rates, waiting list activity and demand management., • Adhere to Trust / department guidelines on leave, including requesting and reporting absence, and professional and study leave, and to ensure that members of staff for whom you are responsible do the same., • Participate in the recruitment and induction of junior medical staff as delegated by the Clinical Director/Service Lead., • Participate in team objective setting as part of the annual job planning cycle., • Participate fully in regular departmental activities including department meetings and team building activities., • Review clinical outcomes in designated area using external benchmarking data where appropriate, to identify and advise variances to the Clinical Director/Service Lead., • Participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented., • Work closely with the Directorate in relation to clinical and services developments as delegated by the Clinical Director/Service Lead., • Participate in ensuring NICE, NSF, CNST and other national guidance requirements are implemented and monitored in the speciality areas., • Ensure clinical guidelines and protocols are adhered to by junior medical staff and any other staff for whom the post has responsibility and that these are updated on a regular basis., • Keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the Clinical Director/ Service Lead., • To role model good practice for infection control to all members of the multidisciplinary team and adhere to the Trust Infection Control measures (available on the Trust Intranet)., • To report all clinical and non-clinical accidents or incidents promptly, and to co-operate accordingly with any investigations undertaken., • Work with medical managers and general managers to take forward the business planning and objective setting process for the directorate and Trust where appropriate., • Represent the Trust at appropriate clinical networks/other external clinical meetings, as delegated by the Clinical Director/Service Lead., • To attend and contribute at regular Departmental meetings as identified by the Clinical Lead., • Demonstrate appropriate leadership skills with regards to individual performance, clinical teams, the Trust and when participating in national initiatives., • Participate in any necessary management and leadership development courses as required by the trust., • Work collaboratively with all members of the multi-disciplinary team and Imperial College as required., • Set up and chair meetings relevant for clinical domain., • To promote local resolution of any conflict or differences of opinion. To involve appropriate parties for mediation, negotiation or discussion as appropriate. #J-18808-Ljbffr