Case administrator jobs in United Kingdom

We are seeking an experienced Database Administrator to support critical services within a complex environment, ensuring the integrity, availability, performance, and security of data across highly regulated justice systems. This role operates within a live service environment where reliability, auditability, and data protection are paramount. You will work across BAU support (AMS/3rd Line ) and change delivery (Product teams), ensuring databases are resilient, compliant, and optimised to support operational case working systems. You will play a key role in supporting PostgreSQL (Azure Flexible Server) estates, contributing to performance tuning, incident resolution, data governance, and the evolution of reporting and analytics capabilities (including Microsoft Fabric). Key Responsibilities Database Operations & Live Service Support * Manage and maintain PostgreSQL databases (Azure Flexible Server) * Provide BAU support (2nd/3rd line) for production incidents, including performance degradation, outages, and data issues * Ensure high levels of availability, resilience, and operational stability across all environments (Dev, SIT, NFT, Prod) * Support release activities, validating database changes and ensuring safe deployment into live service Performance, Monitoring & Optimisation * Monitor database performance using tools such as Dynatrace and native Azure monitoring * Diagnose and resolve performance bottlenecks (queries, indexing, storage, connection limits) * Tune SQL queries and optimise schema design for high-volume transactional systems * Support capacity planning and scaling for large datasets (including JSONB-heavy workloads) Security, Compliance & Data Governance * Implement and manage access controls, roles, and permissions, aligning with Government security policies Ensure compliance with: * UK GDPR/Data Protection Act 2018 (Law Enforcement Processing) * Cross Government security standards and retention policies * Support audit and forensic analysis by ensuring data traceability and integrity * Work with security and architecture teams to reduce over- permissioning and role sprawl Backup, Recovery & High Availability * Design and maintain backup and recovery strategies (PITR, snapshots, geo-redundancy) * Support disaster recovery planning and testing * Implement and maintain high availability patterns (replication, failover) Cloud & Platform Engineering * Manage and optimise databases hosted in Microsoft Azure (PostgreSQL Flexible Server) * Support infrastructure-as-code deployments using Terraform * Contribute to cost optimisation and efficient resource utilisation * Troubleshoot platform-level issues (extensions, replication, CDC, permissions) Data & Reporting Integration * Support integration of operational data into analytics platforms such as.*Microsoft Fabric * Assist with ingestion patterns (CDC, event-based, batch) * Work with data engineers to structure data for reporting and audit use cases * Address challenges with semi-structured data ( eg JSON/JSONB fields) Development Support & Collaboration * Collaborate with engineering teams on: * Database design and schema evolution * Query optimisation * Data modelling for services and reporting * Support CI/CD pipelines and automated database deployments * Provide guidance on best practices for database usage within microservices Essential Skills & Experience Technical * Strong experience with PostgreSQL, including: * Performance tuning * Indexing strategies * Query optimisation * JSON/JSONB handling * Experience with Azure PostgreSQL Flexible Server * Proficiency in SQL and database troubleshooting * Experience with Terraform or similar IaC tooling * Understanding of: * Backup and recovery strategies * High availability and replication * Database security and access control Operational & Analytical * Experience working in live service/production support environments * Strong problem-solving and root cause analysis skills * Ability to diagnose complex issues across application and database layers Collaboration & Communication * Ability to work across: * Product teams * Support teams (AMS/3rd line) * Architecture and security functions * Strong stakeholder communication, including explaining technical issues to non-technical audiences Desirable Skills * Experience with Microsoft Fabric or modern data platforms * Familiarity with observability tooling such as Dynatrace * Experience working within UK Government environments Knowledge of: * CDC/data streaming patterns * Event-driven architectures * Audit and forensic data analysis Security & Clearance Due to the nature of the work, candidates must be eligible for Security Check (SC) clearance .

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: • Lead the technical delivery of a portfolio of projects based on the ServiceNow platform, • Define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership and mentoring to junior architects and offshore development teams., • Deliver compelling solution demonstrations across the ServiceNow platform., • Assist development teams in resolving technical issues through all stages of the project lifecycle., • Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources., • Support the ServiceNow presales opportunity lifecycle., • Contribute to the development of KPMG’s ServiceNow based product roadmap., • Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience: • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites, • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA), • ServiceNow Certified Application Developer (CAD), • Certified in ITIL Foundation (v3 or v4), • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Ability to author clear and comprehensive documentation

London & Surrounding Areas | Office Based | Remote | Hybrid Opportunities We’re working with well‑established and growing mortgage brokerages and specialist finance firms who are expanding their administration and case management teams. These opportunities suit experienced Mortgage Administrators, Case Managers or Mortgage Paraplanners with exposure to Buy to Let, Bridging finance, Commercial Mortgages and Development finance. The Brokerages The roles sit across several reputable mortgage brokerages operating in the residential, specialist, commercial and development finance space. While differing in size and structure, they share common strengths: strong adviser teams, consistent deal flow, established lender relationships, and a genuine appreciation for experienced administrators. The Role These roles focus on the end‑to‑end administration and case management of mortgage applications, with a particular emphasis on one or more of the following areas: BTL, Bridging, Commercial mortgage and Development finance cases. You’ll act as the backbone of the process, ensuring cases are accurately packaged, progressed efficiently and communicated clearly to all parties involved. Key Responsibilities • Managing specialist cases across BTL, Bridging, Commercial or Development, • Liaising with lenders, underwriters, solicitors, valuers and advisers to progress cases, • Chasing outstanding documentation, valuations and legal requirements, • Managing offer conditions and ensuring compliance with lender criteria, • Keeping accurate case notes and maintaining CRM and pipeline records, • Providing updates to advisers and stakeholders throughout the case lifecycle Skills & Experience • Previous experience as a Mortgage Administrator, Case Manager or Mortgage Paraplanner, • Exposure to BTL, Bridging, Commercial and/or Development, • Strong understanding of the specialist lending process, valuations and legal stages, • Highly organised with the ability to manage multiple cases simultaneously, • Confident liaising with lenders and third parties, • Detail‑focused, proactive and reliable under pressure, • Comfortable working within a regulated mortgage environment Package & Opportunities • Salary up to £45,000, • Bonus potential available in selected roles, • Hybrid working with flexible hours, • 25 days holiday plus bank holidays, • Full training and ongoing support Why Apply? These opportunities offer a chance to work with brokerages that genuinely value experienced mortgage administrators and recognise the importance of strong case management in specialist lending. Whether you’re looking for a well‑paid senior role, a long‑term home within a stable business, or a platform to progress within specialist finance, there are multiple positions available to suit different career goals.

Mortgage & Protection Administrator – Join a Market-Leading Financial Services Brokerage Hybrid working | Competitive base + generous bonus | Long-term career growth Are you an experienced Mortgage Administrator ready to take the next step with a prestigious, fast-growing advisory business? We’re working with a market-leading firm that offers a full range of financial services—from mortgages and protection to wealth management and commercial finance. This role offers a fantastic working environment, genuine career progression, and excellent rewards for high performers. If you’re motivated, detail-oriented, and passionate about customer service, we want to hear from you! Why You’ll Love Working Here: • Clear career path: bespoke training designed to develop you into a fully qualified adviser if you choose, • Generous bonus scheme paid quarterly, • Hybrid working for better work-life balance, • Competitive holiday entitlement plus company pension and full benefits package, • Exciting incentives: all-expenses-paid social events including summer and Christmas parties, • Top performer rewards: annual trip to New York — plus a guest!, • Work with high net worth clients at a market-leading business, • Supportive, dynamic team: friendly culture where your contribution really matters What You’ll Do: • Manage end-to-end mortgage applications and specialist mortgage admin tasks, • Coordinate communication between solicitors, lenders, and other third parties, • Support advisers with documentation and case handling, • Mentor and assist junior admin staff, • Deliver outstanding customer service throughout the process, • Oversee instruction and management of valuations What We’re Looking For: • Proven experience as a Mortgage Administrator or Paraplanner, • Familiarity with mortgage systems like Trigold (or similar), • Experience liaising with solicitors, lenders, and other stakeholders, • Life insurance knowledge is a plus, • A proactive, customer-focused approach with strong attention to detail, • Eager to grow and develop within a thriving business This is a rare opportunity to join a respected firm with real long-term prospects and a great team culture. Don’t miss out – apply now to start your next career chapter!

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature.\n\nDue to both an internal promotion and business growth, the company are currently keen to recruit a Mortgage Paraplanner (handling Residential and BTL mortgage cases) to join their established team based within their modern South West London office. This is predominantly an office based role, with the opportunity to also work from home on one day per week.\n\nThis is a great opportunity for either an established Mortgage Paraplanner, for an experienced Mortgage Administrator who is keen to work within a more technical position or possibly for an experienced Mortgage Advisor/Broker who is now keen to move away from an advice based role but that still wants to use their technical mortgage product knowledge to good effect.\n\nThe working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture.\n\nThe company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress for example into either a Team Leader role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification.\n\nKey responsibilities:\n\nJob activities will include:\n\n * You will aid the companies Director and Mortgage and Protection Advisor’s by completing mortgage and associated protection product research, assisting to source the ideal mortgage and protection products to meet specific clients criteria.\n\n * You will liaise between the companies Director, Mortgage and Protection Advisor's, Mortgage and Protection Administrator’s, the Mortgage Lenders, Protection Providers, Solicitors and the company's clients to aid the progress of mortgage and protection cases successfully through to their completion.\n\n * You will provide excellent levels of service.\n\n * You will use relevant mortgage product sourcing software and the various lenders online platforms/portals to submit Residential & BTL mortgage applications suitably.\n\n * You will use relevant protection product sourcing software and the various protection providers online platforms/portals to submit insurance applications suitably.\n\n * Ensuring all work meets the required FCA compliance standards.\n\nKey candidate attributes:\n\n * Strong Mortgage Paraplanning/Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms.\n\n * Strong organisation and planning skills.\n\n * Excellent communication skills, both written and verbal.\n\n * Must demonstrate technical ability and be confident with mortgage case terminology.\n\n * Must be able to demonstrate initiative and ability to time manage and prioritise mortgage and protection applications suitably.\n\n * Enjoy working within a team.\n\n * Desire to progress in a professional and growing business.\n\nThe successful candidate will receive a competitive starting basic salary of £35,000 to £40,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £4,000 annually. All leading to a possible annual OTE of up to circa £45,000 within this role.\n\nIf you are interested within these vacancy’s and if you believe that your experience/skill-set is well suited to the role then please do apply on-line.\n\nYour Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

Job Title: Bid & Framework Administrator\n Location: Blackfriars (on-site x3 days per week)\n Salary/Rate: £200 per day inside IR35\n Start Date: May\n Job Type: Initial 6 month contract\n\nCompany Introduction\n We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Bid & Framework Administrator to join their team in Blackfriars on a hybrid basis.\n\nJob Responsibilities/Objectives\n Working as part of the EMEA Sales team across all practices of our client. You'll play a key role in connecting their sales team to exciting new opportunities, acting as the primary point of contact for all Government frameworks, CCS & non-CCS for the UK&I Sales function. You'll be the friendly, organised hub for all things related to our frameworks.\n Your day-to-day will involve managing and overseeing all opportunities and communications coming in through their online platforms and client contacts. This means you'll be the first to read, assess, and prioritise potential opportunities that match the great work they deliver, communicating with the relevant Sales and senior leadership teams across the business to help us decide whether to pursue them.\n We're looking for someone who is a natural collaborator. You'll regularly engage with a variety of important stakeholders, including our Sales and Delivery Leads, helping you get the inside track on upcoming opportunities being released through government tendering processes and specific frameworks.\n\nFramework and Governance Management\n\nMaintain master register of active framework information, Lot/Scope/Duration and access details.\nMaintain oversight of our framework regulation compliance (Modern Slavery/Carbon) with agreements and alert the business to the risks of non-compliance. Liaise with Legal.\nManage MI Invoicing. Liaise with Finance to ensure we meet our monthly MI payment obligations, and load invoices to the CCS portal. Reporting business/no business as per framework agreements.\nFramework management, maintaining and renewing places on new/existing frameworks.\nIdentification of new framework opportunities and supporting the management of bid submissions.\nWorking closely with the Senior Bid Manager to identify upcoming opportunities such as supplier events, customer market engagement and future PIN notices.\nMaintain password logs and portal access.\nMaintain the bid schedule, track key milestones, and ensure all contributors meet deadlines.\nIdentify best practices for ongoing management of frameworks working with relevant key stakeholders.Bid Management Administration\n\nMonitor and manage the central bid inbox, distributing opportunities to relevant stakeholders (Sales, Industry Leads, Practices) for qualification and ownership.\nDownload and review tender documentation, register expressions of interest, and ensure timely engagement.\nComplete Pre-Qualification Questionnaires (PQQs), supplier questionnaires, and standard compliance responses.\nSupport Senior Bid Manager in producing compelling and compliant proposals in response to PQQs, RFPs, RFIs, and ITTs.\nCoordinate inputs from internal stakeholders across technical, commercial, legal, and delivery teams.\nSupport post-submission activities such as clarifications and presentations.\nPrepare templates, track documents, and format responses in accordance with brand and client requirements.\nEnsure version control, document integrity, and quality assurance processes are followed.\nAssist in the development and maintenance of a bid library/knowledge bank (e.g., case studies, standard answers).\nMaintain accurate records of all bid activity, including pipeline tracking, outcomes.Required Skills/Experience\n The ideal candidate will have the following:\n\nPrevious experience in bid management administration, bidding and managing, Public Sector Frameworks/renewals\nAdministration: Exceptional organisational and administrative skills with strong attention to detail and ability to manage time effectively.\nCompliance and Public Sector regulations: Basic understanding of compliance requirements.\nProofreading: Excellent English language skills with the ability to spot basic grammatical and formatting errors.\nResilience: Team player, ability to work well under pressure and to demanding deadlines, with confidence to engage with a broad range of internal stakeholders.\nDocumentation: Proficiency in filing, archiving, and retrieving information efficiently.\nTechnology Proficiency: High proficiency in Microsoft Office Suite (Word, Excel and PowerPoint). Ideally experienced with HubSpot and public procurement tools and systems (e.g. BiP Solutions, Tussell, Find a Tender, Bravo, Atamis, etc.).If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.\n\nDisclaimer\n Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.\n Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement

Mortgage Administrator / Mortgage Case Administrator. Due to continued growth, they are seeking an organised and motivated Mortgage Administrator to support their mortgage advisers and help drive cases through to completion. Package and submit mortgage and protection applications accurately and effi

For this Mortgage Administrator vacancy, our client is looking for people with solid mortgage administration experience, ideally a background in submitting applications & case managing to completion. The focus with this Mortgage Administrator role is ensuring client expectations are managed thro

Salesforce and Data Administrator (Exams Team). Experience providing first‑line Salesforce support in a case management environment (e. Train colleagues in all aspects of the College's Salesforce examinations process.

As a Case Administrator, you will ensure:. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.

Salesforce and Data Administrator (Exams Team) We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College’s Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around £52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- • Analysing elements within the business or the whole business, • Making evaluations of all available data, • Identifying problems and looking at potential improvements, • Making a feasibility study in proposed improvements, • Present your acquired information within a business case to the company or organisation., • Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level., 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews., 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries • Administrator/Support: £28,000, • Junior Business Analyst: £32,000, • Change Analyst: £37,000, • Systems Analyst: £42,000, • Business Analyst: £52,000, • Senior Business Analyst: £60,000

Commencing Monday 1 June 2026 The GOC registers over 34,000 optometrists, dispensing opticians, optical business and optical students. We protect the public by promoting high standards of education, conduct and performance among our registrants. Job purpose We are looking for a qualified lawyer to: Provide legal advice and support on all GOC operations, strategic issues and projects; and Manage the preparation of casework concerning (i) illegal optical practice and (ii) hearings before the Registration Appeals Committee (RAC) as part of the GOC’s Central Legal team, which comprises the Chief Legal Officer, one lawyer and one Administrator (Legal) Currently, staff mostly work remotely but this role requires some office-based work KEY ACCOUNTABILITIES Provide legal advice and support on all organisational operations, strategic issues and projects, including (but not limited to) in relation to the GOC’s core functions of registration, standards/guidance, education and training, and fitness to practise. Ensure the efficient management of casework concerning illegal optical practice (an average caseload of five cases) and RAC hearings (approximately one or two a year), including the development of case plans, identification of appropriate lines of enquiry, liaison with complainants and other external parties, instruction internal or external lawyers as needed, and preparation of hearing bundles Support colleagues across the organisation in devising and implementing legally compliant policies and processes Support the GOC's learning culture, assisting colleagues’ understanding of legal issues and assisting the personal development of junior staff Ensure the accurate recording and maintenance of management information, including performance data required for reporting to the GOC’s senior management team, the Council and the Professional Standards Authority Work in accordance with applicable KPIs and business plans, managing own workload and prioritising effectively while maintaining quality of output Maintain own skills and knowledge, including as required to maintain professional registration with SRA, BSB or CILEx ESSENTIAL SKILLS/EXPERIENCE/QUALIFICATIONS Qualified solicitor, barrister or legal executive with a practising certificate and at least two years’ post-qualification experience Good understanding of working in a legal or regulatory environment, including conducting legal research, advising on the interpretation and application of regulations, and drafting policy documents Good Microsoft Office skills, including SharePoint, Word, Excel and PowerPoint CRITICAL COMPETENCIES/BEHAVIOURS Supports the organisation’s commitment to promoting equality, valuing diversity, being inclusive and meeting our equality duties Can build relationships and work effectively across the organisation, engaging others in achieving compliance with legislation and good regulatory practice Has strong analytical, creative-thinking and problem-solving skills, demonstrating strong technical understanding of legal processes Conveys information (usually complex) accurately and clearly, whether verbally or in writing, ensuring understanding by all parties Makes decisions and recommendations that are sound, well-reasoned and supported by appropriate and relevant information/evidence. Details Salary: £60,000 pa Closing date: 16:00 Friday 15 May 2026 We may close this vacancy earlier than the closing date if we receive a large number of applications. Interviews: Interviews are on 19 and 21 May 2026 and will last about one hour. We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality, valuing diversity, being inclusive, and meeting our equality duties. We will not discriminate on age, disability, gender reassignment, race/ethnicity/nationality, religion/belief, sex/gender, sexual orientation, marriage/civil partnership, or pregnancy/maternity. How to apply Please submit: Your CV (up to two A4 pages) Your covering letter (up to two A4 pages) summarising your suitability for this role and any difficulty attending an interview on 19 or 21 May. Please note that we will not consider your application unless you submit both a CV and a covering letter as specified above. REF-(Apply online only)

Bid Coordinator Hybrid – Waltham Abbey (3 days office) £30,000 - £40,000 Basic + Discretionary Bonus + Holidays + Pension + Package On offer is the opportunity to join a growing compliance and property services contractor operating across social housing and public sector frameworks. This is a key hire within the business, with a clear mandate to coordinate the end to end bid process, ensuring all submissions are completed on time and in line with client requirements. My client operates across social housing, delivering essential services including electrical compliance, maintenance and upgrade works for housing associations and local authorities. They require a Bid Coordinator to offer continuous support to small bid team of five, support production of written responses, and maintain an organised and up-to-date library of case studies, CVs and supporting information. A long-term, progressive opportunity on offer for someone who wants to make a visible impact and grow into a Bid Writer or Bid Manager role in the future. Your Duties: • Coordinate the end-to-end bid process, ensuring all submissions are completed on time and in line with client requirements, • Support the production of high-quality written responses, including drafting standard content and tailoring submissions to specific tenders, • Manage bid documentation, maintaining an organised and up-to-date library of case studies, CVs and supporting information, • Liaise with internal stakeholders (commercial, operational and technical teams) to gather relevant information for bid submissions, • Assist with bid planning, including tracking deadlines, managing inputs and supporting bid review processes, • Ensure all submissions are compliant with tender requirements, formatting guidelines and evaluation criteria Experience Required: • Experienced Bid Coordinator / Bid Executive / Bid Administrator, • Proficient in Microsoft Office (Word, Excel, PowerPoint), with the ability to format and present professional bid documents, • Willing to commute to Waltham Abbey 3 days per week Apply now to Gordon Levy at Bid Resource Solutions Ltd Keywords: Bid Coordinator, Bid Executive, Bid Administrator, Proposal Coordinator, Construction, Maintenance, Built Environment, M&E, Compliance, Property Services, London, Essex, Hertfordshire, Waltham Abbey, Chingford, Enfield, Watford, Harlow, Romford, Billericay, Chelmsford Bid Resource Solutions Limited is an Employment Consultancy. Bid Resource Solutions Limited regrets to inform you that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

Job Title: Senior Building Surveyor Location: South East England / Home Counties/London Employment Type: Full-time / Permanent The Opportunity I am delighted to be supporting a highly regarded, multi-disciplinary consultancy in their search for a Senior Building Surveyor to join their established Building Services Engineering Team. This is a fantastic opportunity for a career-driven professional looking to take on a varied and responsible role within a supportive and forward-thinking environment. Main Purpose of the Role You will be responsible for ensuring all surveying work is delivered in full compliance with relevant statutory requirements and regulations, alongside maintaining internal records and systems to the standards required by the firm’s associated professional surveying institutions. Key duties include: Acting as Contract Administrator on surveying commissions, including the preparation of specifications and drawings. Undertaking a wide range of building surveys, including Condition Surveys, Dilapidation Surveys, and DDA surveys. Providing design solutions and producing detailed reports. Advising on solutions to building pathology problems. Fulfilling the role of Party Wall Surveyor, and leading on dilapidations and other quasi-legal projects. Identifying and exploring new business opportunities on behalf of the company. Attending marketing functions and representing the company as required. Developing and maintaining close relationships with an established client base, liaising with group representatives, clients, other consultants, and contractors. Monitoring and managing the financial performance of projects using internal and client-specific systems. Demonstrating knowledge of public and private sector clients, particularly within the Housing, Transport, and Education sectors. Managing individual client workloads and framework agreements. Undertaking any other reasonable duties following consultation. Requirements (Essential & Desirable) Essential: Committed to undertaking CPD in accordance with RICS regulations. Essential: Chartered Surveyor (MRICS) or CIOB member with a minimum of 5 years’ experience within the building sector. Enthusiastic, proactive, flexible, and adaptive in achieving team goals and targets. Able to collaborate effectively with the Assistant Manager/Manager. Willing to assist junior team members with technical queries. Presents a case with impact and conviction, whilst presenting facts clearly and logically. Projects a strong sense of confidence in handling difficult situations and achieving results. Displays persistence, determination, and energy in overcoming obstacles. Benefits & Initiatives The company offers an excellent range of benefits and initiatives, including: Incentive Scheme Car Benefit Scheme Work From Home (Hybrid working) Health Insurance – cash plan Flexible working scheme Long service award How to Apply For a confidential discussion and to apply for this role, please contact our retained recruitment consultant directly (all applications will be treated in strict confidence)

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Senior Pensions Administrator Central London (Hybrid – 2/3 days per week on-site) Contract Duration: 23 Months Rate: Negotiable - DOE (via umbrella, inside IR35) The Opportunity: Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract? A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members. You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company. Key Responsibilities & Impact: This role is not standard administration—it involves accountability and technical depth. Your principal accountabilities will include: Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million. Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases. Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints, requiring deep technical and scheme-specific knowledge. Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements. Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.What You'll Bring: Experience: A minimum of 5 years’ senior-level Defined Benefit pension administration experience is essential. Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations. Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one. Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen, would be a significant advantage. Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Client Local Authority in Newham Job Title Leasehold (Section 20) Administrator Pay Rate £18.92 an hour PAYE/£24.63 an hour UMBRELLA. (£34,416 - £36,522 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To provide comprehensive administrative support to the FED Programme Leaseholder Engagement Team, ensuring all work is correctly organised, records are accurately maintained, meeting notes are taken and distributed, systems data is checked and validated, and the team operates efficiently. Key Responsibilities Records Management and Data Quality Maintain accurate and organised records across all programme documentation, correspondence, and case files Perform regular data quality checks on the housing management system, identifying and correcting errors or gaps Reconcile programme data between different systems (housing management, S20 tracker, contractor schedules) Ensure all case records have complete audit trails with correctly dated and filed documentation Maintain the master programme tracker, updating case statuses, milestones, and outcomes Archive completed cases in accordance with retention policies Meeting Support and Minute-Taking Coordinate team meetings, Programme Board meetings, and other programme meetings Prepare agendas, collate papers, and distribute meeting packs in advance Attend meetings and take accurate, comprehensive minutes Distribute minutes promptly and track action points to completion Maintain a log of decisions made and actions agreed Book meeting rooms, set up video conferencing, and manage meeting logistics Correspondence and Document Management Prepare, format, and issue standard correspondence including S20 notices, letters, and reminders Maintain templates for all programme correspondence, ensuring version control Process incoming post and emails, logging and distributing to appropriate team members Manage the team's shared filing systems (electronic and physical) ensuring documents are correctly stored Prepare mail merge runs for bulk correspondence to leaseholders Ensure proof of postage and delivery records are maintained for all statutory notices Systems Administration Input and update data on the housing management system accurately and promptly Run system reports for the Team Leader, including caseload reports, KPI data, and progress summaries Essential Criteria Proven experience in an administrative role, preferably in a housing, local government, or public sector environment Excellent organisational skills with strong attention to detail and accuracy Experience of maintaining records, databases, and filing systems Proficiency in Microsoft Office, particularly Word, Excel, and Outlook Experience of taking minutes at meetings and producing accurate written recordsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

JRRL are seeking a Paralegal to join a respected law firm within their Private Client department. This role would suit someone with previous Private Client legal experience as a secretary or legal administrator. Key Responsibilities for the Paralegal role: Provide support to fee earners with a broad range of Private Client matters including wills, probate, estate administration, trusts, Lasting Powers of Attorney, and Court of Protection work Work alongside fee earners to manage deadlines and prioritise effectively Conduct legal research and assist in preparing cases to ensure smooth progress Draft legal documents, letters, and case correspondence under supervision Communicate with clients, gathering key information, offering updates, and handling general queries Maintain and organise case files, ensuring all records and documentation remain accurate and current Deliver administrative support such as diary management and liaising with third parties including banks, the Probate Registry, and other professionals Person specification for the Paralegal role: Previous experience within Private Client work. Law degree, legal studies, or equivalent paralegal experience will be considered Strong written and verbal communication skills with a professional, client-focused approach Excellent attention to detail and accuracy A discreet and empathetic manner, with an understanding of client confidentiality and diversity principles Background working in a law firm is required This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The higher end of the salary scale would be for someone with strong Private Client experience

Temp -Alumni Spreadsheet Administrator We are seeking a Alumni Spreadsheet Administrator- on a temp basis for a few weeks -3-4 weeks Central London £17-19 an hour depending experience - Hybrid working - Must have own laptop for work from home days Who will you be working for? Our client is a reputable not for profit media group located in Central London. Hybrid working What will you be doing? Our client needs support with their alumni work; someone who is a bit of a spreadsheet whiz, but can also interpret data and create something useable. Also great communication skills for contacting the Alumni Students. Tasks: Going through our partners' end of activity reports and alumni case studies and exporting data into Alumni database. Collating names and participant data from across several historical alumni spreadsheets into one master database. Desk based research – going through alumni names/database and checking IMDB to list credits and see what they are currently working on (if anything) Checking the Film Academy inbox each morning and responding with stock answers/forward to relevant team member Admin support generally across the team helping to update databases and tidy files About you Good organisational skills with the ability to prioritise and to manage and meet deadlines. Very good knowledge of Excel; and able to interpret Data Research Experience Great communication skills and Team Player

Role: Call Centre Agent Location: Hertford Salary: £25,000 per annum Hours: 09:00 to 17:00 Monday to Friday About the Role We are currently recruiting for a Call Centre Agent to join a busy and growing contact centre team based in Hertford. This is a full time office based role focused on recovering unpaid service charges and ground rent arrears while delivering a high standard of customer service. You will be working within agreed service level agreements, ensuring cases are handled efficiently and clients are kept informed throughout the process. This role would also suit candidates searching for positions such as Contact Centre Advisor, Customer Service Advisor, Collections Agent, Call Handler or Client Support Administrator. What You’ll Do • Manage inbound and outbound calls in a professional and timely manner • Recover outstanding payments accurately and within set timeframes • Provide clear and efficient updates to clients on case progress • Handle customer queries via phone and email • Process card and cheque payments securely • Follow established processes and guidelines to achieve successful outcomes • Work towards individual and team targets on a daily basis • Prepare and issue Section 121 notices where required • Maintain accurate records and report updates to management What We’re Looking For • Previous experience in a call centre, customer service or collections role • Excellent communication skills and a confident telephone manner • Strong organisational skills with the ability to manage workload effectively • High attention to detail and accuracy • Comfortable using internal systems and databases • Ability to work both independently and as part of a team • Target driven with a proactive approach to tasks Who Might Suit This Role This role would suit individuals with experience as a Customer Service Advisor, Call Centre Agent, Collections Advisor, Account Handler or Client Support Assistant. Experience within financial services, property management, housing or office based customer support roles would be particularly relevant. Why Join • Competitive salary of £25,000 per annum • Salary review every 6 months • 25 days annual leave plus bank holidays • Stable Monday to Friday working hours • Supportive team environment with clear processes in place • Opportunity to develop within a structured contact centre setting If you are a motivated and detail focused individual looking for a new opportunity in a contact centre environment, we would be keen to hear from you

My client is a very well established, thriving, directly authorised, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best, most impartial and tailored advice available to its clientele. The company are currently keen to recruit an additional employed Mortgage and Protection Administrator to join their established team based within Stanmore, Middlesex. Within this position you will primarily handle Residential and BTL mortgage cases, plus associated protection business. However, you will also have the opportunity to progress your knowledge into the Commercial Mortgage, Bridging Finance and Development Finance sectors. This role is based within a Stanmore, Middlesex office with great public transport links, whilst there is also free car parking available on-site. The working hours within this role are Monday to Friday from 8:30am to 5pm (including a 1 hour lunch break each day). In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week. In addition to this, the company regularly gain additional new business from third party client introducer businesses and also as a result of their marketing campaigns. Several of the businesses client leads are of a HNW nature. Within this employed position, key role features include; * You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion. * You will provide excellent levels of service to clients. * You will use your strong administrative skills to ensure that records are thorough and up to date. * You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably. * You will use various protection providers online platforms/portals to submit insurance cases suitably. * You will write suitability letters. * Gathering original documents from clients, as required by the lenders. * Ensuring all work meets the required FCA compliance standards. * You will work within a dynamic, growing business, which has a professional environment, and you will join a successful, friendly and helpful team. * The company will support you with further career development opportunities in the future including training to additionally administer Commercial Mortgage, Bridging Finance and Development Finance cases and the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: * Strong Mortgage Administration experience. * Great organisation and planning skills. * Excellent communication skills, both written and verbal. * Must demonstrate technical ability and be confident with mortgage case terminology. * Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion. * Enjoy working within a team. * Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary, likely to range between £28,000 and £35,000 (dependent upon your level of experience). Employee benefits include a pension and private medical insurance. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

Defined Benefits Pensions Business Analyst We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen, the pensions administration platform provided by Procentia. This is likely to be an initial 3-month engagement, focused on understanding the client's current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change. Key Responsibilities Lead business analysis activity during the discovery phase of a DB pensions administration platform migration. Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points. Capture and document product, operational, functional and non-functional requirements for DB scheme administration. Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform. Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations. Act as a credible bridge between pensions operations, business users and technical delivery teams.Essential Experience Strong experience working with Defined Benefits pension schemes at both product and operational administration level. Proven business analysis experience within pensions administration, platform change or operational transformation environments. Experience supporting or delivering pensions administration platform migrations, ideally involving DB schemes. Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations. Ability to engage with pensions SMEs, administrators, business users and senior stakeholders.Desirable Experience Hands-on experience with IntelliPen / Procentia

HR Administrator – Employee Relations (Temporary) Hybrid - London or Cardiff 4-6 month contract 2 days p/week in the London or Cardiff office (whichever is more convenient) We’re looking for an experienced HR Administrator to support a busy Employee Relations team during a period of increased casework. This role sits behind formal HR processes such as disciplinaries, grievances, investigations and appeals. You’ll be the person keeping everything organised, documented correctly and moving to deadline. It’s process-driven, detail-heavy work and suits someone who has done this before in a structured HR environment. What you’ll be doing Maintaining accurate ER case records on the HR system (iTrent or similar) Tracking case progress and ensuring key deadlines are met Scheduling investigation meetings, hearings and appeal panels Coordinating meeting logistics (rooms, virtual links, documentation) Attending formal ER meetings to take clear, impartial notes Preparing and circulating confidential meeting notes Drafting standard correspondence using approved templates Ensuring templates and documentation remain up to date Handling sensitive information in line with GDPR Supporting audits and quality checks of ER documentation Drafting contracts and changes to terms and conditions Providing wider HR administrative support as required What we’re looking for Previous experience supporting Employee Relations casework Comfortable attending disciplinaries and grievance hearings to take formal notes Strong organisational skills and attention to detail Experience using HR systems such as iTrent or other HRIS platforms Confident handling confidential and sensitive information Able to work calmly around complex or sensitive situations Background in HR Administration, HR Officer or ER Administration roles This is a hands-on HR administration role supporting formal ER processes. It’s well suited to someone who enjoys structured work, clear processes and keeping important documentation accurate and on track

Registration Administrator, £14.43ph Temporary, 4 months, London Regulatory body requires a highly organised and proactive Registration Administrator to provide essential administrative support to the Registration Department. This role plays a key part in ensuring the registration processes run smoothly, efficiently, and in line with agreed KPIs and quality standards. You will support the day-to-day work of the team, contribute to the development and maintenance of administrative systems, and provide a first point of contact for registrants, members of the public, and internal stakeholders. Duties Provide high-quality administrative support to the Registration Department, including the initial processing of application forms in line with KPIs and quality standards. Process all incoming written correspondence and forms, including electronic scanning, record management, and maintenance of paper and electronic filing systems. Respond to incoming telephone calls Act as Deputy Champion for a designated key process, supporting process efficiency and the development of standard operating procedures and external-facing templates. Provide an initial information service to registrants, members of the public, and other stakeholders, responding confidently to first‑level enquiries. Participate actively in training and development activities and keep skills and knowledge up to date. Undertake any other reasonable administrative duties as required. Skills and Experience Previous administrative experience. Experience within a regulated environment would be beneficial Able to plan, prioritise, and manage time effectively to meet deadlines and targets in a KPI‑driven environment. Literate and numerate, with strong attention to detail. A customer service background is desirable but not essential. Good working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams. Experience using case management or database systems would be advantageous. What We’re Looking For You will be organised, reliable, and comfortable working in a fast‑paced environment with competing priorities. You’ll take pride in delivering accurate, timely work and enjoy supporting others through clear communication and efficient administration. If you’re motivated by quality, teamwork, and continuous improvement, we’d love to hear from you