Case administrator jobs in United Kingdom

A rapidly growing yet established fit out contractor based in London are looking to add a Bid Operations Manager (new role for the business) They will lead the early stages of the bidding process ensuring all pre-qualification submissions, supplier questionnaires, and credentials documents are delivered to a good standard. This role oversees the Bid Administrator and bid coordinators and is responsible for developing, maintaining, and elevating the company’s bid library—including CVs, case studies, policies, and accreditations—so that every submission is accurate and compliant. You’ll play a central role in shaping the quality and consistency of the business’s tendering output, ensuring the organisation presents a strong, credible, and well-coordinated offering at the earliest stage of every opportunity. Working closely with the Head of Bids, the Bid Operations Manager will refine internal processes, templates, and workflows to support efficient and effective bid delivery. You will create tailored capability packs and credentials documents to support new business pursuits, while driving continuous improvement across content, structure, and presentation. Success in this role requires strong written communication, excellent organisation, and proven experience managing PQQs and early-stage submissions. Experience within construction or fit-out, along with familiarity with design software or AI-supported drafting tools, will be advantageous. Excellent time to be joining this business at time of rapid growth and expansion.

Trade Mark Administrator – London An excellent opportunity has arisen for a graduate looking to start a career in intellectual property law. This entry-level Trade Mark Administrator role offers hands-on experience within a highly respected professional services environment and provides a clear pathway towards qualification for those aspiring to become Solicitors. In this role, you will support a busy trade mark team with a range of administrative and coordination tasks, gaining exposure to the full lifecycle of trade mark matters. Responsibilities will include managing deadlines, maintaining case records, preparing documentation, liaising with Clients and International Associates and assisting Attorneys with portfolio management. This position is well suited to a motivated graduate with strong attention to detail, excellent organisational skills and a genuine interest in developing a career within intellectual property law. You will be joining a collaborative team that is committed to supporting professional development and long-term career progression. Key details: \n • Salary: £27,000, • Entry-level graduate opportunity, • Exposure to international trade mark work If you are interested in learning more, please feel free to get in touch. #INDGEMS

Trademark Administrator Our leading US law firm client is seeking a Trademark Administrator with excellent attention to detail to support fee earners on all aspects of the Trademark practice, including assisting with database management and correspondence. \n • Salary to £30,000, • Hybrid working – 3 days in the office / 2 days remote, • Generous range of employee benefits, • Fantastic health and wellbeing packages, • Assisting fee earners with deadlines, document preparation, filing managing case diaries, and handling document/file organisation, • Drafting standard correspondence, answering phones, managing diaries, and booking travel/accommodation, • Monitoring mailboxes, using external client systems, and updating online databases, • Opening new files, invoicing/billing, file closing entering attorney expenses, and ordering couriers., • Extracting docketing records and portfolio reports, conducting web searches and citation reporting, • Assisting with assignment recordings, changes of name, mergers, reclassifications, and changes of client/representative, • Preparing cost estimates for clients, • Monitoring WIP, preparing draft bills, dealing with accounts, billing, and invoice enquiries, • Handling UKIPO/WIPO notifications, • Proven experience as a Records Administrator in a deadline driven law firm environment, • Experience in database entries and maintenance is essential, • Commercial awareness to be able to relate to clients and stakeholders at all levels, • Knowledge of Trademark law, formalities and practice is desirable

About Workplace Futures Group Workplace Futures Group is a leading workplace creation and services organisation dedicated to delivering high‑performance environments that help people and businesses thrive. Known for integrity, innovation, and consistent quality, the Group brings together specialist companies to provide a comprehensive range of design, build, and workplace management solutions. Through close collaboration with clients and a commitment to long‑term value, Workplace Futures Group transforms vision into sustainable, people‑first workplaces backed by the latest research, technology, and design thinking. Role Overview The Bid Operations Manager is responsible for managing all pre-qualification submissions, bid library content, and credentials documentation. This role ensures early-stage submissions are accurate, compliant, and of the highest quality. You will oversee the Bid Administrator, developing and maintaining reusable content, CVs, case studies, policies, and accreditations that underpin all tender submissions. Key Responsibilities • Lead the preparation and completion of PQQs, supplier questionnaires, and early-stage bid documents., • Oversee the Bid Administrator, providing guidance, quality control, and professional development., • Maintain and develop the group-wide bid content library, ensuring CVs, case studies, and supporting policies are up-to-date and compelling., • Develop tailored credentials packs and capability documents to support new business opportunities. • Ensure all pre-tender documents are consistent, accurate, and delivered on time., • Support the Head of Bids in refining processes, templates, and internal workflows. Essential Experience • Experience leading PQQ and credential submissions., • Strong knowledge of early-stage bid processes and supplier questionnaires., • Excellent written communication, editing, and proofreading skills., • Strong organisational and coordination skills. Desirable Experience • Experience in construction, fit-out, or the built environment., • Experience using InDesign or other design/layout software., • Familiarity with AI-supported drafting tools.

About Us We are a European intellectual property firm helping businesses protect their ideas through patents, trade marks and designs. Our teams work with everyone from start ups to global organisations, combining technical expertise with a supportive, collaborative culture. We value high quality work, flexibility and giving people the space to grow in their careers. This Role is available in London and Manchester. Job and Person Specification • Minimum of 6 months experience as a Patent Administrator or Paralegal., • Ability to work independently to a high standard and use own initiative., • Excellent organisational skills., • Efficient, able to prioritise to meet deadlines and multi-task., • Must be able and willing to learn new systems and procedures., • Must be a team player, personable and approachable., • Able to work under pressure and respond to changing demands on a daily basis, • A very high attention to detail Key Responsibilities • Prepare documentation relating to patents, designs and/or trade marks, and manage formalities for UK, European, International and Patent Cooperation Treaty (PCT) applications., • Type, edit and amend Word documents containing technical content., • Prepare forms and correspondence from templates using case-specific information., • Maintain formalities records for fee earners’ cases, including managing US IDS records for patent families., • Assist fee earners in obtaining information from the EPO, UKIPO, EUIPO, WIPO and other IP-related databases and websites., • Dealing with incoming and outgoing communications, sending reminders/acknowledgements and preparing and/or sending emails on behalf of Attorneys, • Preparation and handling of all ancillary documentation as necessary (e.g. file management, photocopying, scanning, etc.), • Maintaining Attorneys diary.

Membership Administrator Location: London – Hybrid (Charing Cross office, minimum 2 days per week in the office) Salary: Up to £33,000 dependent on experience Contract: Permanent | Full-Time Our client, a respected UK professional membership organisation, is seeking a Membership Administrator to join their London-based team. This role offers an excellent opportunity for a highly organised professional with strong administrative and member-focused experience to support the delivery of professional membership services and standards. Working within the Membership team, the successful candidate will play an important role in supporting membership processes, maintaining accurate records, and assisting with professional registration activities and committee coordination. The Role The Membership Administrator will support the delivery and administration of membership services, helping to ensure smooth workflows across membership applications, renewals, professional registrations, and member progression. The role will also support governance and decision-making processes by coordinating activities related to the organisation’s Membership Committee and professional registration requirements. Key Responsibilities Support membership operations including CRM updates, onboarding, renewals, retention initiatives, and lapsed member campaigns. Provide administrative support to the Membership Committee. Coordinate professional registration processes including: Reviewing membership and registration applications. Preparing and circulating applications for committee review. Attending committee meetings, recording recommendations, and producing minutes. Issuing election letters and coordinating next steps in the registration process. Organising Professional Review Interviews with branches and international assessors. Managing and maintaining the volunteer interviewer database. Submitting approved applications to the relevant external registration body. Managing Individual Case Procedure (ICP) documentation where applicable. Communicating with applicants throughout each stage of the process. Issuing membership and registration fee notifications. Preparing membership certificates. Supporting website updates related to membership processes. Support the administration of members’ Continuing Professional Development (CPD) submissions and annual audit processes. Provide support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies to ensure training records and volunteer responsibilities remain up to date. Person Specification Essential Previous administrative and/or customer service experience. Excellent organisational skills with strong attention to detail and record keeping. Ability to manage email enquiries and prioritise tasks effectively. Confident in supporting and guiding both new and existing members. Strong IT skills including CRM systems, CMS platforms, Microsoft 365, and data management. Excellent written and verbal communication skills with the ability to prepare reports and liaise with stakeholders. Confident and professional when speaking with members over the phone. Desirable Familiarity with UK professional registration frameworks (e.g. CEng, IEng, EngTech). Knowledge of accreditation processes within professional or engineering education environments. To apply to this role Membership Administrator please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

A rapidly growing yet established fit out contractor based in London are looking to add a Bid Operations Manager (new role for the business) They will lead the early stages of the bidding process ensuring all pre‑qualification submissions, supplier questionnaires, and credentials documents are delivered to a good standard. This role oversees the Bid Administrator and bid coordinators and is responsible for developing, maintaining, and elevating the company’s bid library—including CVs, case studies, policies, and accreditations—so that every submission is accurate and compliant. You’ll play a central role in shaping the quality and consistency of the business’s tendering output, ensuring the organisation presents a strong, credible, and well‑coordinated offering at the earliest stage of every opportunity. Working closely with the Head of Bids, the Bid Operations Manager will refine internal processes, templates, and workflows to support efficient and effective bid delivery. You will create tailored capability packs and credentials documents to support new business pursuits, while driving continuous improvement across content, structure, and presentation. Success in this role requires strong written communication, excellent organisation, and proven experience managing PQQs and early‑stage submissions. Experience within construction or fit‑out, along with familiarity with design software or AI‑supported drafting tools, will be advantageous. Excellent time to be joining this business at time of rapid growth and expansion.

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: • Lead the technical delivery of a portfolio of projects based on the ServiceNow platform, • Define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership and mentoring to junior architects and offshore development teams., • Deliver compelling solution demonstrations across the ServiceNow platform., • Assist development teams in resolving technical issues through all stages of the project lifecycle., • Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources., • Support the ServiceNow presales opportunity lifecycle., • Contribute to the development of KPMG’s ServiceNow based product roadmap., • Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience: • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites, • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA), • ServiceNow Certified Application Developer (CAD), • Certified in ITIL Foundation (v3 or v4), • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Ability to author clear and comprehensive documentation

HR Service Delivery and Benefits Advisor £37,500 per annum London (Hybrid) 12 Month Assignment HSBC is currently searching for a HR Service Delivery and Benefits Advisor to join their team in London! This role is responsible for delivering seamless HR Service Delivery, Payroll and Benefits experience for all HSBC innovation bank employees. This position requires strong collaboration with HR Business Partners, finance team, group benefits and payroll teams, external vendors, and employees to ensure accurate, timely and engaging support across all HR Processes. Responsibilities: • Nordic Payroll/ Benefit Administration:, • Manage monthly payroll for HINV Nordic employees., • Maintain regular communication with the HINV Finance team., • Complete Monthly Payroll General Ledger Journals and respond promptly to employee queries regarding pay and benefits., • Benefits Administration:, • Subject matter expert on all available benefits to our employees, • Prepare and submit monthly benefit eligibility files for Nudge and Unmind., • Attend and contribute to client success meetings with benefit vendors., • Manage Annual Benefit Enrolment, including employee engagement and collaborating with Group and vendors., • Manage ongoing engagement around employee benefits, including drafting current monthly newsletters to update employees on benefit changes, events, and vital information., • Collaborating with the HBUK benefits team on the UK benefits that HINV employees are eligible for. Providing feedback and responding to queries, • HR Admin and Case Management:, • Manage HR Direct cases, (Employee queries), escalating and actioning as appropriate and meeting Service Level Agreements (SLAs) and collaborating with assignment groups to ensure smooth employee experience., • Working with ER on complex flexible working requests and temporary exception requests. Providing manager guidance and advice on process, • Supporting employee and manager self-service including educating employees on how to use the HR systems available., • Keep up to date on the external HR legal regulations and trends, • Maintain up-to-date HINV Benefit pages with accurate information., • Joiners, Movers, Leavers (JML) Process:, • Host weekly JML calls, take actions, and follow up with HR team members and ensure system data and JML records are accurate for People Risk Team reporting., • Hosting Employee Exit Interviews and recording output, • Sickness Management:, • Manage monthly sickness meetings with the HRBP team to review cases and actions, and report pay-impacting actions to Group payroll before payroll cut-off., • Conduct well-being check-ins, pay discussions, and provide policy advice to employees on sick leave, demonstrating empathy and professionalism., • Occupational Health (OH):, • Initiate OH processes for employees as needed, and guide employees through the OH process and keep HRBP stakeholders informed., • Provide feedback to Optima (OH administrator) and collaborate with Group on OH matters, • Recognition:, • Organise, manage and conduct the HINV recognition programs (At Our Best, Nurturing Extraordinary and Spotlight) working alongside Group to engage HINV employees and give great employee experience. Skills / Experience: • Previous HR experience within a Professional Services environment is required., • Previous experience in Benefits Administration, • The role will require excellent administration skills, • Strong knowledge of Microsoft Office (PowerPoint, Word, Excel, Outlook)., • Team oriented and collaborative who can develop relationships across the wider business., • Strong work ethic. Pride in work with attention to detail., • Ability to communicate at all levels of the organisation., • Solid analytical, problem solving and decision-making skills., • Ability to exhibit empathy to employees and colleagues alike., • Demonstrates a high level of integrity and discretion when handling confidential information, ensuring sensitive matters are managed with professionalism and in accordance with company policies., • A real passion for improving employee experience, • Comfortable with working in a fast paced and growing organisation, • A growth mindset and a willingness to learn If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we are only able to reach out to successful applicants in the first instance.

Harris Hill is delighted to be partnering with a membership organisation in their search for a Senior Administrator and Case Support Worker. You are an organised, approachable administrator who enjoys supporting both colleagues and applicants.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In this role you will play a key role in: • Leading go‑to‑market engagement and business development with clients , shaping HR technology and employee‑experience solutions built on platforms such as Microsoft Viva, Microsoft 365 Copilot, and ServiceNow HRSD, as well as out of the box functionality from HR ERPs (SAP, Workday, Oracle etc.) and translating client needs into clear, compelling transformation propositions. Helping clients move into a unified colleague experience platform environment., • Developing and strengthening the practice’s capability , ensuring consultants are skilled across HR AI solutions from Microsoft 365 (Viva, Copilot Studio), Google Workspace with Gemini, and AI within major HR platforms, with robust methods, assets, and standards in place to support high‑quality delivery. Ensuring the team are able to translate business outcomes into the right North Star Tech stack., • Driving innovation across the HR technology landscape , staying ahead of advances in employee‑experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR., • Overseeing the delivery of complex HR technology engagements , ensuring solutions integrate effectively across Microsoft Teams, Google Workspace and ServiceNow channels such as Google Chat and Teams, and that they accommodate local policy, language and operational requirements., • Shaping and governing the North Star HR technology architecture , defining how Viva/Copilot, Gemini, ServiceNow and HRIS platforms fit together within a client’s ecosystem, and providing senior guidance on platform selection, sourcing, integration and adoption strategy. Typically, as part of a wider HR Transformation. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc., • Business & Methods - Translates complex HR/GBS workflows into structured, value‑driven solutions. Defines future‑state operating models, sets transformation methods, and builds clear business cases. Understands the shift to unified colleague experience platforms and the implications for HR service delivery, global processes, and language needs., • Capgemini Invent DNA - Curious, collaborative, and comfortable challenging the status quo. Applies a human‑centred, design‑led approach and leverages modern platforms (workflow, automation, EX suites) to simplify and elevate the colleague experience across Microsoft 365, Google Workspace, and ServiceNow ecosystems., • Leadership - Builds a high‑performing HR technology capability; coaches consultants across disciplines; and influences senior stakeholders. Brings strong stakeholder management and executive presence, aligning cross‑functional teams to a clear colleague‑experience vision., • Certified Implementation Specialist – HRSD (ServiceNow), • Microsoft Power Platform / Copilot Studio credential (maker/functional consultant level), • Google Workspace Administrator (or Google Cloud Digital Leader as an alternative) At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a ___under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In this role you will play a key role in: • Leading GTM solutioning from first conversation to proposal , shaping client HRSD engagement‑layer and workflow solutions, translating complex HR and GBS requirements into clear, compelling, high‑value transformation propositions., • Building and scaling a market‑leading ServiceNow HRSD capability , growing the team, strengthening delivery methods, and ensuring consultants remain fully certified and equipped to deploy the latest platform capabilities and best‑practice approaches., • Overseeing delivery excellence across a portfolio of engagements , with a hands‑on focus on discovery, stakeholder management, transformation design, and business analysis. Ensuring consistent quality, alignment, and measurable business outcomes., • Driving innovation through deep product and market insight , maintaining up‑to‑date knowledge of ServiceNow HRSD enhancements, AI features, and evolving HR/GBS operating models to inform strategic advisory and elevate solution value., • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc., • Business & Methods - Demonstrates strong consulting discipline, with the ability to translate complex HR and GBS workflow challenges into structured, value‑driven ServiceNow HRSD solutions. Skilled in defining future‑state operating models, designing transformation methods, and shaping compelling business cases through clear, logical problem‑solving., • Capgemini Invent DNA - Embodies Invent’s innovation mindset — curious, collaborative, and comfortable challenging existing ways of working. Brings a human‑centred, design‑led approach to transformation and embraces emerging technology (AI, automation, digital workflows) to reimagine the employee experience., • Leadership - Leads with clarity and credibility, capable of growing a high‑performing HRSD capability, coaching consultants, and influencing senior stakeholders. Demonstrates strong stakeholder management, executive presence, and the ability to guide cross‑functional teams through ambiguity toward aligned outcomes., • Certified Implementation Specialist – HRSD (strongly recommended), • ServiceNow Certified System Administrator (CSA), • ServiceNow Certified Application Developer (CAD) (beneficial for architectural conversations), • Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions., • Experience of proposition building and delivery., • Business development – utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£2m of consulting revenues (Director) /c.4m of consulting revenues (Vice President). At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a ___under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

The Company Our client is a full-service European intellectual property firm at the forefront of a rapidly changing IP landscape. As a trusted adviser to many world-class companies and brands, the firm has been regarded as a pioneer in handling intellectual property for over 200 years. It offers a truly integrated service, managing clients intellectual property from inception to commercialisation, enforcement, litigation, and defence. The Role On behalf of our client, we are seeking a Patent Secretary on a 12 month fixed term contract to support attorneys within a leading intellectual property practice. The patent support function is instrumental to the business, ensuring attorneys and clients receive high-quality administrative and organisational assistance. In this role, you will provide full PA and administrative support to approximately six fee earners of within their Chemistry team Responsibilities will include Work closely with allocated fee earners, meeting regularly to review progress, discuss upcoming work, and provide updates on outstanding matters. Manage inboxes as required. Provide comprehensive diary management, including scheduling and coordinating in-person and virtual meetings, preparing relevant papers and presentations, and managing all associated logistics such as room bookings, refreshments, and liaison with internal teams. Manage extensive international travel itineraries, coordinating flights, accommodation, and schedules. Prepare invoices by reviewing and editing narratives, verifying client details, receiving unbilled WIP lists, and liaising with the accounts team as required. Monitor e-workspaces and inboxes when fee earners are away, dealing with files independently where possible. Attend team meetings and practice group meetings. Prepare standard reporting letters proactively with minimal supervision. Amend letters, emails, and specifications (including using tracked changes), ensuring documents are delivered accurately and to a consistently high standard. Prepare papers and bundles for oral proceedings. Manage files, including liaising with records teams to open new cases, update special instructions, scan documents, and manage case files via the document management system. Create and maintain pages and publish material on the intranet. The Person The ideal candidate is proactive and able to work on their own initiative while also being a strong team player. You will be highly organised, resilient, and comfortable working to tight deadlines in a professional services environment. Candidate requirements Previous relevant office experience as a Patent Secretary, Patent Administrator, or Legal Secretary within an intellectual property or legal team. Proactive, with the ability to anticipate problems and devise practical solutions. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workload and manage turnaround times effectively. Ability to meet tight deadlines and work well under pressure. The Salary £45,000 £50,000 per annum, depending on experience. The Contract: 12 month fixed term contract. The Hours Full-time, 40 hours per week, Monday to Friday, 9:00 am 5:00 pm. The Location: London, WC1B (close to Holborn Station) The Benefits 25 days annual leave, increasing by 1 day per year up to 28 days. Employer pension contribution of 5% in the first year, increasing to 10% after one years service. Private medical insurance. Life assurance of 4x base salary. Income-protection cover for up to 5 years, compensating for up to 75% of base salary. Cycle-to-work scheme. Season-ticket loan. One paid corporate volunteering day per year. TPBN1_UKTJ

An independent regulatory body in London seeks a part-time Legal Administrator to efficiently administer section 29 processes.The role involves maintaining case management systems, liaising with stakeholders, and managing deadlines.Ideal candidates are organized, detail-oriented, and excel in commun

IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases. Building a rewarding professional career. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around £52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries * Administrator/Support: £28,000 * Junior Business Analyst: £32,000 * Change Analyst: £37,000 * Systems Analyst: £42,000 * Business Analyst: £52,000 * Senior Business Analyst: £60,000

Position: Bid Administrator/Coordinator Location: North London Salary: up to £40k plus benefits The company Our client is part of a large group of companies that operate within the Energy market where they offer their services to Housing Associations and Local Authority's throughout the UK. Bid Coordinator Role The Bid Coordinator will play a key supporting role in the development and delivery of winning bids across the business. The Bid Coordinator will work closely with the Bid and Business development team to coordinate all administrative, logistical and document control aspects of the bid lifecycle, from opportunity tracking through to submission and post bid reviews. This is an exciting opportunity to join the business at a pivotal stage of growth. You will help to establish and embed our bid management processes, maintain the bid library and knowledge base, manage deadlines and ensure that every submission is well organised, compliant and professionally presented. Bid Coordinator Main Duties & responsibilities Support the Bid & Business Development team throughout the full bid lifecycle , from opportunity identification, qualification and document download to submission and post bid feedback Maintain the bid pipeline tracker, ensuring opportunities are logged, updated and monitored against deadlines Download, organise and maintain tender documentation from procurement portals, ensuring all relevant documents are available to the team Create and maintain bid folders, file structures and document naming conventions for each opportunity Support the completion of standard selection questionnaires, supplier registration forms and compliance documentation (e.g. Form of Tenders) Assist with formatting, proofreading and checking responses for accuracy, consistency and compliance Upload and submit final documents on e-tendering portals, ensuring all instructions, file limits and formatting requirements are followed precisely Manage the clarification process with the client including making sure the bid team are kept fully up to date with clarifications/document changes etc. Support teams to prepare for site visits and interviews including presentations and briefing on the team on the Bid Promises Manage any post submission correspondence with client team, through to conclusion Support the creation and maintenance of a central bid library, ensuring approved content (case studies, CVs, policies, templates and model responses) is current and accessible Maintain a register of mandatory company documents and certificates (e.g. insurance, accreditation's, ISO certificates, policies) and ensure they are always up to date for bid use. Bid Coordinator Skills & Knowledge Experience in a coordination, administration or support role, ideally within bidding environment Experience of using portals would be advantageous but is not essential. Excellent organisational skills, able to manage multiple deadlines, track progress and coordinate inputs from various stakeholders High attention to detail and accuracy, with strong document control and version management skills Strong written communication and proofreading ability, with good grammar and presentation Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint) and document formatting Familiarity with e-tendering portals and basic understanding of public sector procurement processes Proactive and solution-focused, with the ability to spot gaps or risks in documentation or process and raise them early Comfortable working under pressure and to tight deadlines. Please click apply to register your interest or contact Gary Sewell for more information (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Senior Pensions Administrator Central London (Hybrid – 2/3 days per week on-site) Contract Duration: 23 Months Rate: Negotiable - DOE (via umbrella, inside IR35) The Opportunity: Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract? A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members. You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company. Key Responsibilities & Impact: This role is not standard administration—it involves accountability and technical depth. Your principal accountabilities will include: Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million. Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases. Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints, requiring deep technical and scheme-specific knowledge. Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements. Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.What You'll Bring: Experience: A minimum of 5 years’ senior-level Defined Benefit pension administration experience is essential. Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations. Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one. Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen, would be a significant advantage. Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Temp -Alumni Spreadsheet Administrator We are seeking a Alumni Spreadsheet Administrator- on a temp basis for a few weeks -3-4 weeks Central London £16-19 an hour depending experience - Starting 20th April Hybrid working Who will you be working for? Our client is a reputable not for profit media group located in Central London. Hybrid working What will you be doing? Our client needs support with their alumni work; someone who is a bit of a spreadsheet whiz, but can also interpret data and create something useable. Tasks: Going through our partners' end of activity reports and alumni case studies and exporting data into Alumni database. Collating names and participant data from across several historical alumni spreadsheets into one master database. Desk based research – going through alumni names/database and checking IMDB to list credits and see what they are currently working on (if anything) Checking the Film Academy inbox each morning and responding with stock answers/forward to relevant team member Admin support generally across the team helping to update databases and tidy files About you Good organisational skills with the ability to prioritise and to manage and meet deadlines. Very good knowledge of Excel; and able to interpret Data Research Experience

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. Due to both an internal promotion and business growth, the company are currently keen to recruit a Mortgage Paraplanner (handling Residential and BTL mortgage cases) to join their established team based within their modern South West London office. This is predominantly an office based role, with the opportunity to also work from home on one day per week. This is a great opportunity for either an established Mortgage Paraplanner, for an experienced Mortgage Administrator who is keen to work within a more technical position or possibly for an experienced Mortgage Advisor/Broker who is now keen to move away from an advice based role but that still wants to use their technical mortgage product knowledge to good effect. The working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture. The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress for example into either a Team Leader role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification. Key responsibilities: Job activities will include: • You will aid the companies Director and Mortgage and Protection Advisor’s by completing mortgage and associated protection product research, assisting to source the ideal mortgage and protection products to meet specific clients criteria., • You will liaise between the companies Director, Mortgage and Protection Advisor's, Mortgage and Protection Administrator’s, the Mortgage Lenders, Protection Providers, Solicitors and the company's clients to aid the progress of mortgage and protection cases successfully through to their completion., • You will provide excellent levels of service., • You will use relevant mortgage product sourcing software and the various lenders online platforms/portals to submit Residential & BTL mortgage applications suitably., • You will use relevant protection product sourcing software and the various protection providers online platforms/portals to submit insurance applications suitably., • Ensuring all work meets the required FCA compliance standards. Key candidate attributes: • Strong Mortgage Paraplanning/Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms., • Strong organisation and planning skills., • Excellent communication skills, both written and verbal., • Must demonstrate technical ability and be confident with mortgage case terminology., • Must be able to demonstrate initiative and ability to time manage and prioritise mortgage and protection applications suitably., • Enjoy working within a team., • Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary of £35,000 to £40,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £4,000 annually. All leading to a possible annual OTE of up to circa £45,000 within this role. If you are interested within these vacancy’s and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

Property Procurement & Acquisition Officer Location: London Salary: £32,100 - £35,845? plus £3,500 area allowance Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover London. This role is ideal for a property-focused professional eager to make a meaningful impact by procuring and acquiring homes for communities . Job Objective: The Property Procurement & Acquisition Officer manages a caseload, travels to meet stakeholders, and supports procurement and acquisition targets by sourcing properties and building strong client relationships. The role also includes procurement administration, meeting performance objectives, and supporting development planning. We are seeking an experienced property professional with a background in property sales, estate agency, or residential property management . Duties and Responsibilities: Source and acquire properties, ensuring compliance with contracts, regulations, and accessibility requirements. Evaluate properties for suitability, including wheelchair access and case-specific needs, advising on modifications where necessary. Negotiate terms with landlords and maintain strong relationships with stakeholders, local authorities, and agents. Maintain accurate records, monitor performance, and report on KPIs to meet deadlines and contractual standards. Work closely with the Special Administrator and senior management to optimise property portfolios and support urgent court cases. Promote best practice, continuous improvement, and a positive health and safety culture across the supply chain. Manage day-to-day property administration, handovers, and internal compliance efficiently. Required Skills: Procure and acquire residential properties, drawing on estate agency and property sales experience. Negotiate effectively with landlords, agents, and partners to secure properties on favourable terms. Build and maintain strong relationships with local authorities, landlords, and key stakeholders. Ensure compliance with property legislation, contracts, and company policies. Manage and optimise property portfolios to maximise efficiency and utilisation. Meet performance targets, KPIs, and operational objectives. Proactive, self-motivated, and focused on continuous improvement and best practice. Must hold a full UK Driving Licence and have access to a vehicle. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will also be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. To apply: Please contact Kerrie Collett on 07778 403485 to learn more or submit your application today. TPBN1_UKTJ

A Housing Association is currently looking for a Regional Administrator on a temporary basis for about 6 months. Key responsibilities are as follows Provide seamless administrative support to the housing and leasehold teams, ensuring all administrative processes are executed efficiently and accurately. Streamline workflow processes, resulting in improved team productivity and the timely completion of tasks. Maintain a high level of accuracy in processing invoices and raising purchase orders, contributing to effective financial management within the teams. Contribute to the successful organisation and coordination of internal and external meetings, events, and initiatives, ensuring they are well-executed and contribute to team goals. Effectively document and disseminate meeting minutes, facilitating clear communication and follow-up actions. Handle customer enquiries with professionalism, providing accurate information and assistance to enhance customer satisfaction. Assist in the collation of Subject Access Request (SAR) requests, demonstrating a commitment to data accuracy and compliance. Establish and maintain centralised document storage in SharePoint for case reviews and other essential documentation, ensuring easy accessibility and organisation. Become an integral and valued member of the team, fostering a collaborative and supportive environment through effective communication and teamwork. This role is a hybrid role, 3 days in the office and two from home. You will be required from time to time to be based in Stratford. PAYE £17.07 Umbrella £22.57 Essential requirements Must have a good administrative background in Housing Proficiency in processing invoices, raising purchase orders, and contributing to financial accuracy within administrative processes Excellent verbal and written communication skills, with the ability to adapt communication styles for different audiences. Proficiency in the full Office 365 suite of software, including advanced Excel skills (Formulas, Power Pivot, Power Query). Must be immediately available or on short notice

Sales Administrator – Bridging Finance Location: Watford (Fully Office-Based) Job Type: Full-Time | Permanent About the Role We’re looking for a sales Administrator to support a busy Bridging Finance team. This is a fast-paced, office-based role where you’ll play a key part in ensuring deals progress smoothly from initial enquiry through to underwriting. You’ll work closely with the sales team, brokers, and internal departments—helping to keep cases on track and delivering a high level of service throughout. Key Responsibilities * Preparing and issuing terms, application packs, and supporting documentation within agreed SLAs * Reviewing new applications to ensure all required information is complete * Progressing cases efficiently through to underwriting * Maintaining accurate records and case notes on internal systems * Liaising with brokers and introducers via phone and email to resolve queries * Supporting inbound enquiries and identifying opportunities for the Business Development team * Managing intermediary records, including onboarding new brokers * Providing general administrative support to the wider sales team What We’re Looking For * Previous experience in an administrative role * Strong attention to detail and organisational skills * Excellent communication skills, both written and verbal * Ability to multitask and prioritise workload effectively * Confident using Microsoft Office (Outlook, Word, Excel) * A proactive, team-oriented approach (Experience within financial services or bridging finance is desirable but not essential.) What’s in It for You? * Clear opportunities for career progression * Ongoing training and development * Private medical healthcare * 25 days’ annual leave * Paid volunteering days * Competitive benefits package Apply Now If you’re looking to take the next step in your career and join a supportive, fast-growing environment, we would love to hear from you

HR Administrator Based in North London Temp 8 week contract Hybrid Working - 3 days in 2 from home £21.63-£28.73 per hour Key Responsibilities: Manage a wide range of HR cases, including absence management, performance issues, and disciplinary matters Provide timely and accurate HR administrative support across the employee lifecycle Handle high volumes of queries and casework efficiently while maintaining attention to detail Ensure all HR processes are followed in line with company policy and employment legislation Support HR colleagues and managers with ongoing case management and documentationRequirements: Proven experience in an HR administrative or similar role Strong experience handling high-volume HR casework Working knowledge of absence management, performance, and disciplinary procedures Ability to quickly adapt and "hit the ground running" Excellent organisational skills and attention to detail Strong communication and interpersonal skillsWorking Pattern: Hybrid working model: 3 days in the office , 2 days working from home

Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator Join our team at Cellular Pathology Services, a leading provider of diagnostic and digital pathology solutions. This is a fantastic opportunity for a motivated individual looking to begin or develop a rewarding career in healthcare science, combining administration and hands-on laboratory support. 2 POSITIONS AVAILABLE NO EXPERIENCE REQUIRED – FULL TRAINING PROVIDED This is an entry level position with significant opportunity for progression and growth. Ideally you will be a Biomedical Scientist undergraduate. We also welcome applications from those just starting their career in administration and will also strongly consider biomedical science graduates with the right attitude and aptitude. If you’ve also worked in the following roles, we’d also like to hear from you: Laboratory Assistant, Pathology Administrator, Medical Laboratory Assistant, Healthcare Support Administrator, Specimen Reception Assistant, Healthcare Administrator The site is not accessible by public transport, so having your own transport is essential. SALARY: £25,700 per annum + Benefits (see below) LOCATION: Watford, Hertfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, operating on a shift pattern between 07:00 and 19:00 JOB OVERVIEW At Cellular Pathology Services, we have an exciting opportunity for a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator (officially known as a Junior NHS Pathway Coordinator) to join our dedicated team based in Watford. As a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator you will support both the administrative and laboratory functions of our digital pathology department, helping to ensure the efficient and accurate processing of patient samples. This Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator position is ideal for someone with strong organisational skills, a proactive attitude and a genuine interest in healthcare science and digital diagnostics. ABOUT US Cellular Pathology Services is an independent diagnostic pathology provider, working in partnership with the NHS and private healthcare organisations to deliver high-quality histopathology and digital diagnostic services. We pride ourselves on innovation, precision and patient-centred care. Our purpose-built facilities in Watford are equipped with state-of-the-art digital scanning technology and advanced laboratory systems, supporting clinicians and pathologists across the UK. As part of our team, you’ll be joining a forward-thinking organisation that values learning, collaboration and continuous improvement. We invest in our people, promote from within, and foster a culture where every contribution helps improve patient outcomes. WHY JOIN Fast-Track Career Growth: No previous experience is required – full training is provided to help you succeed and develop your career in healthcare science. Impactful Work: You will play a vital role in supporting our biomedical and pathology teams, ensuring timely and accurate patient diagnoses. Learning Opportunities: Enjoy a varied role combining administrative duties with hands-on laboratory experience in a cutting-edge digital environment. Supportive Team Culture: Work alongside friendly, professional colleagues in a collaborative, positive and inclusive workplace. Competitive Package: Receive a competitive starting salary, plus excellent benefits, health cover and access to ongoing training and progression opportunities. DUTIES Your duties as the Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator include: • Administrative Support: Performing data entry, filing and document management to maintain accurate laboratory records, • Sample Management: Receiving, logging and packaging patient specimens safely and in line with standard operating procedures, • Digital Pathology: Supporting the scanning and reviewing of digital images to ensure clarity and diagnostic quality, • Quality Assurance: Following all laboratory policies to maintain compliance and uphold service standards, • Team Assistance: Collaborating with pathologists and biomedical scientists to ensure workflow efficiency, • Database Management: Updating patient and case information using laboratory computer systems, • Health & Safety: Maintaining a clean, safe and organised work environment and following all safety protocols, • Professional Development: Engaging in ongoing training and supporting continuous improvement initiatives CANDIDATE REQUIREMENTS ESSENTIAL • Enthusiasm to build a career within healthcare science or digital pathology, • Excellent attention to detail and accuracy in data entry, • Confident using Microsoft Office, especially Word and Excel, • Strong communication and interpersonal skills, • Ability to handle confidential information with discretion, • Organised, adaptable and able to prioritise tasks effectively, • Full UK driving licence and access to own transport, • Eligibility to work in the UK DESIRABLE • Biomedical Scientist undergraduate ideal, • Previous experience in an administrative or healthcare support role, • Knowledge of laboratory computer systems or databases, • Audio typing or transcription experience, • Familiarity with specimen reception or clinical laboratory processes BENEFITS • Competitive salary of £25,700 per annum, • Health insurance and pension plan, • Annual performance bonus, • Ongoing training and professional development, • Supportive and collaborative team culture This role requires a DBS check NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14581 This job is being advertised by AWD online on behalf of Cellular Pathology Services AWD-IN-SPJ