Trabajos case administrator en Reino Unido

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

This is an administrative job within the Probation Service.

This is an administrative job within the Probation Service.

Job Role: Patent Administrator/ Paralegal Location: London Hours of work: Full Time Duration: Permanent Salary: Competitive About Us We are a European intellectual property firm helping businesses protect their ideas through patents, trade marks and designs. Our teams work with everyone from start ups to global organisations, combining technical expertise with a supportive, collaborative culture. We value high quality work, flexibility and giving people the space to grow in their careers. Job and Person Specification • Minimum of 2 years experience as a Patent Administrator or Paralegal., • Ability to work independently to a high standard and use own initiative., • Excellent organisational skills., • Efficient, able to prioritise to meet deadlines and multi-task., • Must be able and willing to learn new systems and procedures., • Must be a team player, personable and approachable., • Able to work under pressure and respond to changing demands on a daily basis, • A very high attention to detail Key Responsibilities • Prepare documentation relating to patents, designs and/or trade marks, and manage formalities for UK, European, International and Patent Cooperation Treaty (PCT) applications., • Type, edit and amend Word documents containing technical content., • Prepare forms and correspondence from templates using case-specific information., • Maintain formalities records for fee earners’ cases, including managing US IDS records for patent families., • Assist fee earners in obtaining information from the EPO, UKIPO, EUIPO, WIPO and other IP-related databases and websites., • Dealing with incoming and outgoing communications, sending reminders/acknowledgements and preparing and/or sending emails on behalf of Attorneys, • Preparation and handling of all ancillary documentation as necessary (e.g. file management, photocopying, scanning, etc.), • Maintaining Attorneys diary.

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: • Lead the technical delivery of a portfolio of projects based on the ServiceNow platform, • Define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership and mentoring to junior architects and offshore development teams., • Deliver compelling solution demonstrations across the ServiceNow platform., • Assist development teams in resolving technical issues through all stages of the project lifecycle., • Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources., • Support the ServiceNow presales opportunity lifecycle., • Contribute to the development of KPMG’s ServiceNow based product roadmap., • Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience: • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites, • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA), • ServiceNow Certified Application Developer (CAD), • Certified in ITIL Foundation (v3 or v4), • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Ability to author clear and comprehensive documentation

Join a leading UK and European firm of Patent & Trade Mark Attorneys as a Formalities Administrator in London. If you’re highly organised, meticulous, and motivated by supporting innovative legal and technical work, this is an excellent opportunity to play a key role within a fast‑paced Formalities Department. About the Role As a Formalities Administrator, you will be at the heart of the firm’s IP operations. Your responsibilities will include: • Managing shared inboxes and tracking deadlines, • Preparing and filing essential documents for patent and trade mark applications, • Liaising confidently with clients, attorneys, and international associates, • Maintaining accurate records and ensuring compliance with official procedures What You Bring • At least 2 years of experience within an intellectual property firm, • Impeccable attention to detail and excellent written communication, • Strong organisational skills with the ability to stay calm under pressure, • A collaborative mindset and willingness to learn new processes Desirable • CIPA qualification or other relevant legal/IP certifications, • Proven experience maintaining accurate, high‑volume records, • Flexibility to support occasional overtime Preferred Background You will ideally have experience in IP formalities or administrative support within a patent, trade mark, or legal environment, with a proven record of managing data‑intensive tasks accurately.

HR Advisor Location: Remote (UK-based) Salary Range: £45,000 per annum Security Clearance: BPSS Reports to: HR Manager The Company: Amber Labs is a cutting-edge technology consultancy on a mission to accelerate innovation. We empower autonomy, encourage experimentation, and foster rapid learning to deliver exceptional value to our clients. Collaboration is at our core, our teams of consultants, analysts, and support staff work seamlessly to reduce risk and speed up delivery. The Role We are seeking an experienced HR Advisor to play a key role in building a resilient, scalable HR function within our growing technology consultancy. This role will act as the primary day to day HR partner for managers, providing trusted advice on employee relations, performance management, and people processes, while working closely with the HR Manager on strategic initiatives. You’ll balance hands-on delivery with forward-looking improvements to how we support our people. Key Responsibilities Employee Relations & Manager Support • Act as a first point of contact for line managers on employee relations matters, including performance, absence, disciplinary, and grievance cases, • Lead ER cases end-to-end, ensuring fair, consistent, and legally compliant outcomes, • Coach and support managers to build confidence and capability in people management, • Build strong relationships with stakeholders across the business, • Support workforce planning, organisational change, and role design discussions, • Ensure HR practices align with UK employment law and best practice, • Lead on updating and embedding HR policies and procedures, • Support preparation for tribunals, settlements, and external legal engagement, • Lead or support HR initiatives across performance management, wellbeing, engagement, and DE&I, • Improve HR processes, documentation, and use of HR systems, • Work closely with the HR Administrator to ensure smooth HR operations, • Provide guidance, quality assurance, and informal mentoring, • Act as deputy to the HR Manager during periods of absence where appropriate Requirements • Strong experience in an HR Advisor role within the UK, • Proven track record of independently managing ER cases, • Solid working knowledge of UK employment law, • Experience in a fast-paced, consultancy, or tech environment, • Confident stakeholder management and coaching skills, • Pragmatic, people-focused, and solutions-oriented approach, • CIPD Level 5 or working towards (or equivalent experience) Benefits • Remote-first working, • Private medical insurance (Aviva) after probation, • EV salary sacrifice scheme (After 1 year service), • Access to Perkbox, • Employee referral bonus Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all., • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is Fulltime, and all employees are required to meet the Baseline Personnel Security Standard (BPSS. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.) What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Title: Patent Formalities Officer Location: London (Hybrid) Hours: Full Time - 37.5 hours The Position Our London office is home to a dynamic, fast‑paced Patent team supporting clients across life sciences, chemistry, electronics, software and engineering. With demanding and fast‑evolving requirements, we rely on exceptional accuracy, organisation and attention to detail. As a Patent Formalities Officer, you’ll play a pivotal role in delivering a high‑quality, timely and reliable formalities service, supporting fee‑earners and contributing to the smooth running of a busy, highly valued team. Key Responsibilities • Provide comprehensive support for the filing and prosecution of UK, European, International (PCT) and other national patent applications., • Ensure all patent deadlines are met with absolute accuracy, complying with legal and fee requirements for each jurisdiction., • Prepare, execute and, where necessary, legalise documentation required to support patent filings and registrations., • Liaise proactively with attorneys and stakeholders to progress actions and ensure timely completion of case tasks., • Maintain strong knowledge of patent law and formalities procedures across key filing countries to deliver a professional, informed service to clients. About You You will bring proven experience across the full range of UK, European and international patent formalities, along with exceptional accuracy and attention to detail when working under pressure. Confident in using your own judgement, you’ll ensure clients’ applications are processed appropriately while maintaining a highly organised and efficient approach to your workload. You’ll be able to prioritise effectively in a fast‑paced environment and collaborate positively as a supportive team player. Having the CIPA patent administrator qualification would be a significant benefit. About HGF: HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution. With 25 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding. Why move to HGF? • HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression., • We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor, • As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of content, • Benefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working HGF Values People - People matter. We treat people fairly, with respect and compassion. We foster a friendly, inclusive and enjoyable culture for everyone to prosper in. We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. Progression is based on merit. Excellence – We strive to be the best. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. Our people are pragmatic, responsive and commercially minded. We do not presume but listen to understand so we can engage proactively and appropriately. Teamwork – We stand together. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We are individually and jointly accountable and take responsibility for our actions and decisions. Progressive – We innovate. We continually improve our services and processes through understanding, creativity, and investment. We evolve by taking opportunities and adopting new business procedures, unencumbered by historical structures or out-of-date attitudes. As a firm, we have an entrepreneurial spirit, and encourage new thinking in our people.

A well-established professional services firm based in Central London is seeking an Administrator or Senior Administrator to join its Insolvency Closures Team, ideal for someone who enjoys working in a structured, detail-focused environment and seeing cases through the latter stages of their process to completion. The Role You will be part of a dedicated closures team within a busy insolvency department, responsible for the efficient wind-down of insolvency cases once the active casework has concluded. The role is key to ensuring statutory, regulatory and internal requirements are met before final closure. Typical responsibilities include: • Managing the final stages of insolvency cases (including CVLs, MVLs, administrations and bankruptcies where applicable), • Preparing and issuing final statutory paperwork and closure reports, • Making up accounts to zero balance and completing final reconciliations, • Liaising with internal case managers, external stakeholders and regulatory bodies, • Completing final accounts, checklists and compliance documentation, • Ensuring cases are closed accurately, on time and in line with regulatory standards, • Supporting process improvements within the closures function At Senior Administrator level, the role may also involve: • Reviewing work prepared by others, • Acting as a point of reference for more complex closures, • Assisting with training or mentoring junior team members About You • Previous experience in insolvency administration is required (closures experience highly advantageous), • Strong attention to detail and excellent organisational skills, • Comfortable working to deadlines and managing a varied caseload, • Confident communicator with a professional approach, • Able to work independently while contributing positively to a team environment Working Pattern • 4 or 5 days per week, with flexibility to come into the office a few times a week and work from home on other days, • Office-based in Central London, with a professional and supportive team environment This role would suit someone looking for stability, clear processes, and obtains satisfaction of closing cases. If this sounds like it could be your next step; apply or get in touch directly.

Administrator (Safeguarding Lead) Join a charity making the outdoors accessible, inspiring and life‑changing for young people. Our client, a passionate UK charity championing the countryside and outdoor learning, is looking for an organised, proactive Administrator to become a key part of their growing team. If you enjoy variety, care deeply about safeguarding, and want to support programmes that genuinely make a difference, this could be the perfect next step. What You’ll Be Doing As the friendly, efficient heartbeat of the programme, you’ll: • Act as the first point of contact for enquiries (email, phone, post), ensuring professional and timely responses., • Maintain accurate records, including participant data, school bookings, and delivery schedules., • Coordinate school sessions, liaising with instructors and school staff to confirm arrangements and gather feedback., • Prepare and distribute course materials, certificates and evaluation forms., • Support financial administration, maintaining expenditure records and liaising with the finance team on invoicing and budgets., • Manage DBS checks and renewals for staff, instructors and contractors., • Support communications activity, including social media content and monthly newsletters, ensuring consistency and high-quality messaging., • Act as the Designated Safeguarding Lead, overseeing safeguarding across the programme, including case management, risk assessments and staff training., • Build and maintain strong relationships with schools, instructors, partners and contractors. What We’re Looking For Essential • Proven safeguarding experience, ideally at DSL level or equivalent, • Strong understanding of safeguarding legislation and best practice in youth, education or charity settings, • Excellent organisational and administrative skills, • Experience in education, youth work or sports coaching (angling experience is a bonus), • First Aid qualification, • Knowledge of the F4S programme

We are seeking an experienced Data Quality and Systems Manager to lead data governance, system optimisation and data quality assurance across the Housing Directorate. The Directorate manages over 21,000 homes, and this role ensures that strategic and operational decisions are driven by accurate, secure and high-quality data. Key Responsibilities • Lead the Data Quality & Systems function, embedding a high-quality, data-led culture across Housing., • Develop and implement a pan-directorate Asset Data Strategy supporting investment planning and statutory responsibilities., • Oversee system architecture to ensure integration between housing asset systems, finance systems and operational platforms., • Establish and enforce data governance frameworks, quality assurance processes and regulatory compliance including GDPR., • Provide accurate data and insight to support the HRA Business Plan, Asset Management Strategy and business case development., • Lead procurement, contract management and supplier relationships for systems and related services., • Produce high-quality reporting, documentation and insight for senior stakeholders. - Support system improvements including BIM, AutoCAD and digital infrastructure to strengthen asset data accuracy., • Promote a culture of continuous improvement, learning and collaborative working. Experience Required, • Experience maintaining databases, managing systems and delivering associated contracts. - Experience in housing, property or asset-focused environments., • Proven team leadership with evidence of delivering measurable improvements. - Strong cross-departmental stakeholder engagement experience., • Knowledge of asset management systems, maintenance planning and compliance. - Understanding of GDPR, data governance frameworks and ICT security principles. Skills Needed • Strong digital and ICT capability with experience implementing transformational improvements., • Excellent written and verbal communication skills., • High-level analytical and problem-solving ability., • Ability to balance competing priorities and deliver to deadlines., • Confidence working with residents, councillors and diverse stakeholder groups. Work Style This role offers agile and flexible working arrangements. Team Structure Reporting to the Head of Asset Strategy, you will lead a team comprising: • Data Quality & Systems Officer, • Data Quality & Systems Business Analyst, • Data Quality & Systems Administrator For more information, please contact Simone at Social Care Locums.

HR Administrator Location: Remote (UK-based) Salary Range: £33,000 per annum Security Clearance: BPSS About Amber Labs Amber Labs is a cutting-edge technology consultancy on a mission to accelerate innovation. We empower autonomy, encourage experimentation, and foster rapid learning to deliver exceptional value to our clients. Collaboration is at our core, our teams of consultants, analysts, and support staff work seamlessly to reduce risk and speed up delivery. The Role We are seeking a proactive and detail-oriented HR Administrator to join our People Operations team. You will support a wide range of HR processes across the employee lifecycle, from onboarding to offboarding, payroll coordination, visa administration, and employee engagement. This is a key role within our HR team, contributing to operational excellence and strategic support. You will work closely with senior HR personnel, attend HR meetings, and help ensure a positive, compliant, and data-driven HR function. Key Responsibilities Core HR Operations • Manage the end-to-end onboarding process including pre-employment checks and BPSS clearance., • Administer and coordinate visa applications and right-to-work documentation, working with external legal advisors as needed., • Support monthly payroll coordination, liaising with Finance and external providers to ensure data accuracy and timeliness., • Maintain and update employee records, trackers, and HRIS systems with a high level of accuracy., • Respond to employee queries related to HR policies, leave, pay, and benefits., • Prepare documentation for employee relations matters (e.g. probation extensions, performance letters, grievance/disciplinary support)., • Participate in regular HR team meetings, contributing to discussions and helping execute agreed actions., • Assist in improving HR reporting, collecting and analysing data on onboarding, turnover, probation, and performance., • Ensure compliance with UK employment law and internal HR policies., • Assist in updating policies, employee handbooks, and process documentation., • Coordinate internal training sessions (booking, tracking attendance, following up)., • Support organisation of company events, recognition programs, and wellbeing initiatives., • Maintain benefit scheme records and act as a liaison with providers (e.g. Private Healthcare, EV Scheme). Requirements • 2+ years in an HR administrative or coordinator role, ideally in a fast-paced or consultancy environment., • Familiarity with UK right-to-work processes and basic visa administration., • Exposure to payroll input/coordination and working with payroll providers., • Strong communication and interpersonal skills., • Highly organised with excellent attention to detail., • Strong proficiency with Microsoft Office Suite and ideally HRIS systems (e.g. SafeHR, HiBob, or similar)., • Confidential, proactive, and collaborative in approach. Benefits • Remote-first working, • Private medical insurance (Aviva) after probation, • EV salary sacrifice scheme (After 1 year service), • Access to Perkbox, • Employee referral bonus Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. This role at Amber Labs is Fulltime, and all employees are required to meet the Baseline Personnel Security Standard (BPSS. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.) What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Job title: Case administrator Salary £23,583 - £25,210 Helping to keep the public safe. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure: all processes run efficiently systems are maint

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

Job title: Case administrator .Helping to keep the public safe.Giving people the chance to turn their lives around.Building a rewarding professional career.There are many reasons to join the Probation Service.This is an administrative job within the Probation Service.Helping people turn their lives

TPA Management & Oversight: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong working relationship with regular feedback Technical Expertise & Complex Case Support: Provide specialist Credit Hire expertise, su

TPA Oversight & Relationship Management: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship Technical Expertise & Complex Claims Support: Provide fraud expertise, supporting t

A financial planning firm in London is seeking an Administrator to facilitate smooth case progression within a fast-paced environment. The ideal candidate should have at least 3 years of experience in financial services and be proficient in administrative tasks including client communication and sup

The Company Our client is a full-service European intellectual property firm at the forefront of a rapidly changing IP landscape. As a trusted adviser to many world-class companies and brands, the firm has been regarded as a pioneer in handling intellectual property for over 200 years. It offers a truly integrated service, managing clients intellectual property from inception to commercialisation, enforcement, litigation, and defence. The Role On behalf of our client, we are seeking a Patent Secretary to support attorneys within a leading intellectual property practice. The patent support function is instrumental to the business, ensuring attorneys and clients receive high-quality administrative and organisational assistance. In this role, you will provide full PA and administrative support to approximately six fee earners of mixed seniority, helping to sustain a streamlined workflow. Responsibilities will include Work closely with allocated fee earners, meeting regularly to review progress, discuss upcoming work, and provide updates on outstanding matters. Manage inboxes as required. Provide comprehensive diary management, including scheduling and coordinating in-person and virtual meetings, preparing relevant papers and presentations, and managing all associated logistics such as room bookings, refreshments, and liaison with internal teams. Manage extensive international travel itineraries, coordinating flights, accommodation, and schedules. Prepare invoices by reviewing and editing narratives, verifying client details, receiving unbilled WIP lists, and liaising with the accounts team as required. Monitor e-workspaces and inboxes when fee earners are away, dealing with files independently where possible. Attend team meetings and practice group meetings. Prepare standard reporting letters proactively with minimal supervision. Amend letters, emails, and specifications (including using tracked changes), ensuring documents are delivered accurately and to a consistently high standard. Prepare papers and bundles for oral proceedings. Manage files, including liaising with records teams to open new cases, update special instructions, scan documents, and manage case files via the document management system. Create and maintain pages and publish material on the intranet. The Person The ideal candidate is proactive and able to work on their own initiative while also being a strong team player. You will be highly organised, resilient, and comfortable working to tight deadlines in a professional services environment. Candidate requirements Previous relevant office experience as a Patent Secretary, Patent Administrator, or Legal Secretary within an intellectual property or legal team. Proactive, with the ability to anticipate problems and devise practical solutions. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workload and manage turnaround times effectively. Ability to meet tight deadlines and work well under pressure. The Salary £45,000 £50,000 per annum, depending on experience. The Hours Full-time, 40 hours per week, Monday to Friday, 9:00 am 5:00 pm. The Location: London, WC1B (close to Holborn Station) The Benefits 25 days annual leave, increasing by 1 day per year up to 28 days. Employer pension contribution of 5% in the first year, increasing to 10% after one years service. Private medical insurance. Life assurance of 4x base salary. Income-protection cover for up to 5 years, compensating for up to 75% of base salary. Cycle-to-work scheme. Season-ticket loan. One paid corporate volunteering day per year. TPBN1_UKTJ

Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: £33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of £13m, and rising, and in excess of £150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service • Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, Whats App/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance, • Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination, • Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication • Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance, • Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration, • Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role. TPBN1_UKTJ

Package Description: Agincare is experiencing rapid and exciting growth, making it a fantastic time to join our Commercial team. As one of the UKs leading care providers, our continued expansion depends on securing high-quality, competitive tenders that support our strategic ambitions. Were now looking for an experienced and proactive Senior Bid Writer to help drive our success and strengthen our bid writing function. About the Role As a Senior Bid Writer you will play an integral role in achieving the Companys growth objectives by supporting the Bid Manager to develop the bid writing function/process and deputises in their absence. Day to day, you will support the business throughout the bid process and deliver compelling content that is line with the Companys brand, position and processes. This is an excellent opportunity for an experienced bid professional looking to make a real impact in a fast-paced, collaborative and purpose-driven organisation. Whats on Offer Agincare is a proud family-run organisation, committed to our values and delivering the highest standards of care and support. Working with us brings many benefits, including: A salary of up to £52,000 per annum This role will be remote working with the occasional expectation to travel to our Head Office on Portland, Dorset to attend team meetings Fully funded training and career development Blue Light discount package (travel, leisure, entertainment and more) Employee Assistance Programme (EAP) support for you and your family Company pension scheme Key Responsibilities Take ownership for the tenders allocated and effectively manage the completion of method statements/other relevant activities from start to finish, within dedicated/tight timescales. Project manage own activity, in line with department bid plans. Taking a proactive role in the writing of standard content, CVs, case studies, capability statements and project profiles - closing gaps where possible by interviewing/questioning relevant Subject Matter Experts across the business. Researching and conducting a deep dive of regulatory requirements, project scope, specifications and service requirements, customer strategy documents, local initiatives, competitor analysis. Working with internal stakeholders not limited to Operational leads, Commercial leads, Marketing team, Directors, and many others. Ensuring that consistent quality and methods of content creation are used. Leading answer planning/storyboarding sessions with technical and commercial teams to understand the question or scoring mechanisms, and obtain any input needed. Create any relevant appendices required to support the method statements or other elements of the bid. Proofreading and copy-editing content. Identifying opportunities, synergies and added value in bids and with the writing process/function. Threading strategic objectives and win themes throughout responses. Ensure effective version control of the method statements and supporting appendices, in liaison with the Bid Administrator. Support the presentation team/s with preparation for presentations/interviews and creation of PowerPoints/other documents. May involve participation in presentations as part of a presentation team, where required. Deputise for the Bid Manager on occasion and lead on team meetings where required. Lead on developing and maintaining the method statement and evidence library across the different Agincare companies, to include building a strong library of case studies, quotes/testimonials, statistics, graphics and any other evidence that adds value to bids. Engage with any professional development, learn from internal/external feedback and ensure improvements are implemented within tender responses and processes. Support the business in any other tasks required, for example business proposals. What we are looking for Were looking for an experienced bid writer with strong writing, organisational and stakeholder management skills. Youll be confident managing complex tenders to deadline, translating technical information into clear and persuasive content, and working collaboratively across teams. Youll have a strong eye for detail, excellent proofreading skills, and the ability to think strategically about how to position bids for success. Experience working in regulated environments or large, multi-site organisations would be advantageous. Above all, youll be proactive, reliable, and motivated to grow with us. About Agincare Were a family run business that's been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices . Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently .We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all. TPBN1_UKTJ

Security Administrator 6 months London - hybrid Inside IR35 - Umbrella only Role overview: Palo Alto Networks expertise to support and enhance our security operations. Palo Alto Networks provides a comprehensive, AI-powered SASE (Secure Access Service Edge) solution known as Prisma SASE. It is designed to converge networking and security into a single cloud-delivered platform to support hybrid workforces and modern, distributed enterprises You will be responsible for the administration, configuration, policy management, monitoring, and optimisation of Palo Alto security controls, ensuring secure and resilient network operations across enterprise environments. This role is hands-on, need to be comfortable working in complex, regulated, or high-availability environments, partnering with infrastructure, networking, and SOC teams to deliver robust security outcomes. Key Responsibilities: Palo Alto Administer, configure, and support Palo Alto NGFWs (PA-Series / VM-Series) including: Security policy rules, NAT, zones, routing, interfaces, HA, and objects App-ID / User-ID / Content-ID, URL filtering, Anti-Spyware, Vulnerability profiles SSL decryption policy management (where applicable) and related operational impacts Work closely with Network Engineers, Cloud/Platform teams, and Service Owners Support projects such as: Firewall migrations, data centre moves, cloud connectivity, segmentation initiatives Zero Trust or least privilege initiatives Integration with SIEM/SOAR tooling Required Skills: Strong hands-on experience administering Palo Alto NGFWs in enterprise environments Proven experience with Panorama for centralised policy and device management Understanding of: Network security principles (segmentation, least privilege, L3/L4/L7 filtering) TCP/IP, routing (BGP/OSPF helpful), NAT, VPN concepts Skilled troubleshooting ability using logs, packet capture, and CLI diagnostics Experience operating within ITIL-style change management and incident processes Strong documentation skills and ability to communicate clearly to technical/non-technical stakeholders Desirable Skills (Nice to Have): Palo Alto feature experience: GlobalProtect, site-to-site IPsec VPNs, SSL decryption operations Advanced Threat Prevention tuning, WildFire analysis, DNS Security Cloud security/networking exposure: Azure/AWS/GCP, cloud-native firewalls, transit networking VM-Series deployments, Terraform/automation exposure SIEM integration experience: Splunk / Sentinel / QRadar log forwarding and use-case support Scripting/automation: Python, PowerShell, Ansible, PAN-OS API, IaC patterns Experience in regulated environments (finance, healthcare, government, critical infrastructure) Certifications: Palo Alto PCCSA / PCNSA / PCNSE (highly desirable) ITIL Foundation (helpful) Security certs: CompTIA Security+, CISSP, CCNP Security (nice to have) TPBN1_UKTJ