Case administrator jobs in United Kingdom

Role: Claims Against Public Authorities and Inquest Paralegal \n A Legal500, Leading national law firm is looking to recruit dedicated Paralegals / Caseworkers for highly sought permanent position. \n Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client’s accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. \n Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO 27001-2013 accredited and regulated by the Solicitors Regulation Authority. \n About the role: \n The successful candidate will conduct supervised casework and also support other lawyers in the department. You will be involved with case preparation generally and, as part of that role, will be expected to conduct legal research, take proofs of evidence from clients and witnesses, attend both court hearings and conferences \n Experience of Legal Aid Agency (LAA) funded casework is highly desirable. Previous CAPA and/or Inquest experience is advantageous. \n It is imperative that you can demonstrate an unwavering commitment to protecting individual citizens’ civil liberties and a preparedness to fight hard to enforce their human rights. While experience in CAPA work is advantageous, applications from candidates with relevant legal experience and a genuine interest in civil liberties and human rights work will also be considered. \n Main Responsibilities of the Role: \n\n • Reporting to Supervising Solicitor and when necessary to Departmental Director\n, • Working cohesively within a team but also prepared to take responsibility for individual work.\n, • Attending clients, taking instructions and briefing and liaising with counsel, negotiating with defendant solicitors, the PPO, IOPC and other legal professionals.\n, • Drafting legal documents.\n, • Exercising financial control over work carried out, with particular regard to the conversion of work in progress and ensuring that billing targets are met.\n, • Ensuring Quality Control compliance as defined in the Office Manual in regard to Lexcel, Investors in People and any other quality mark implemented by the firm, dealing with noncompliance matters in an efficient and timely fashion.\n, • Supporting the successful development of the firm, in line with its Business Plan, this will require participation in marketing events to ensure the continuous growth of the Department, and that the turnover target set for your department is achieved.\n, • Dealing with any complaints received on your cases.\n, • Assisting with audit enquiries, when applicable\n, • Carrying out any other reasonable and relevant task required by Management\n\n Key Skills Required: \n\n • Minimum 1 year of paralegal practice required; experience in a claims against public authorities department is highly desirable.\n, • Intelligence and demonstrable experience relevant to this role\n, • Experience working on Legal Aid cases and Litigation is essential (Ideally within Inquests/CAPA)\n, • Excellent organisational skills, with the ability to prioritise tasks and manage time effectively\n, • Familiarity with the Legal Aid Agency’s online CCMS system would be an advantage\n, • Legal skills and knowledge, Negotiation skills and Analytical skills\n, • You must be a good administrator, capable of ordering documents, dealing with new telephone and email enquiries and completing legal aid/controlled work documentation.\n, • Excellent IT Skills -familiar with Microsoft Office applications and document management skills\n\n Why Join Us? \n\n • Work with one of the UK’s leading law firms recognised for excellence\n, • Be part of a diverse, inclusive workforce committed to equal opportunities\n, • Access ongoing professional development and training\n\n What we offer: \n\n • Competitive salary\n, • The opportunity to join a heavyweight civil liberties firm which promotes a healthy collegiate environment in which to do great work, grow, be supported and be yourself\n, • Work within a friendly, collaborative and cohesive team\n, • Excellent progression opportunities\n, • Support for appropriate legal awards/recognition\n\n This list is not exhaustive and there may be other duties as reasonably required. \n On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company will allow hybrid-working in accordance with the company policy. \n The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. \n About Gemini Recruitment: \n Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. \n By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

| Bridging Finance Administrator | £35,000 Basic + Private Healthcare | Fully Remote | \n Experienced in commercial finance, bridging finance, mortgage administration or financial services administration? \n We're recruiting for a Bridging Finance Administrator to join an expanding and successful brokerage based in London. This is a fully remote opportunity for someone with strong administration and case management experience, looking to develop their career within the commercial and bridging finance sector. \n The Role \n As a Bridging Finance Administrator, you will: \n\n • Manage commercial and bridging finance applications from initial enquiry through to completion\n, • Request, review and chase all documentation required to progress applications\n, • Support advisers with the packaging and submission of commercial and bridging finance cases\n, • Liaise with lenders, clients, solicitors, valuers, surveyors and other professional third parties\n, • Ensure applications are accurately packaged and submitted in line with lender requirements and underwriting criteria\n, • Manage key milestones, deadlines and outstanding requirements across multiple cases\n, • Resolve queries and obtain updates from lenders and other stakeholders\n, • Maintain accurate and up-to-date records on the company CRM system\n, • Complete daily task management and ensure cases progress efficiently\n, • Build and maintain strong, professional relationships with clients, lenders and introducers\n\n Bridging Finance Administrator requirements: \n\n • Previous experience in commercial finance, bridging finance, mortgage administration or financial services administration is essential\n, • Good understanding of commercial mortgage and bridging lenders and their documentation requirements\n, • Experience packaging and submitting commercial and/or bridging finance applications\n, • Strong IT skills, including CRM systems and Microsoft Office applications\n, • Excellent communication skills with confidence liaising with clients and professional third parties\n, • Strong organisational skills with the ability to manage multiple cases simultaneously and work effectively under pressure\n, • Good understanding of FCA regulations and compliance requirements within financial services\n, • Accurate, detail-focused and commercially aware approach\n\n What's on Offer? \n\n • £35,000 basic salary\n, • Fully remote working\n, • Private healthcare\n, • Company pension \n, • Quarterly team events \n, • Career progression and professional development\n, • Opportunity to join an expanding and successful brokerage\n, • Long-term career growth opportunities \n\n Apply Today! \n If you're an experienced Bridging Finance Administrator with a background in commercial finance, bridging finance, mortgage administration or financial services, looking for a fully remote opportunity with genuine career progression, we'd love to hear from you. \n Apply now, and we'll review your application promptly. Suitable candidates will be contacted directly.

| Commercial Finance Administrator | £35,000 Basic + Private Healthcare | Fully Remote | \n Experienced in commercial finance, bridging finance, mortgage administration or financial services administration? \n We're recruiting for a Commercial Finance Administrator to join an expanding and successful brokerage based in London. This is a fully remote opportunity for someone with strong administration and case management experience, looking to develop their career within the commercial and bridging finance sector. \n The Role \n As a Commercial Finance Administrator, you will: \n\n • Manage commercial and bridging finance applications from initial enquiry through to completion\n, • Request, review and chase all documentation required to progress applications\n, • Support advisers with the packaging and submission of commercial and bridging finance cases\n, • Liaise with lenders, clients, solicitors, valuers, surveyors and other professional third parties\n, • Ensure applications are accurately packaged and submitted in line with lender requirements and underwriting criteria\n, • Manage key milestones, deadlines and outstanding requirements across multiple cases\n, • Resolve queries and obtain updates from lenders and other stakeholders\n, • Maintain accurate and up-to-date records on the company CRM system\n, • Complete daily task management and ensure cases progress efficiently\n, • Build and maintain strong, professional relationships with clients, lenders and introducers\n\n Commercial Finance Administrator requirements: \n\n • Previous experience in commercial finance, bridging finance, mortgage administration or financial services administration is essential\n, • Good understanding of commercial mortgage and bridging lenders and their documentation requirements\n, • Experience packaging and submitting commercial and/or bridging finance applications\n, • Strong IT skills, including CRM systems and Microsoft Office applications\n, • Excellent communication skills with confidence liaising with clients and professional third parties\n, • Strong organisational skills with the ability to manage multiple cases simultaneously and work effectively under pressure\n, • Good understanding of FCA regulations and compliance requirements within financial services\n, • Accurate, detail-focused and commercially aware approach\n\n What's on Offer? \n\n • £35,000 basic salary\n, • Fully remote working\n, • Private healthcare\n, • Company pension \n, • Quarterly team events \n, • Career progression and professional development\n, • Opportunity to join an expanding and successful brokerage\n, • Long-term career growth opportunities \n\n Apply Today! \n If you're an experienced Commercial Finance Administrator with a background in commercial finance, bridging finance, mortgage administration or financial services, looking for a fully remote opportunity with genuine career progression, we'd love to hear from you. \n Apply now, and we'll review your application promptly. Suitable candidates will be contacted directly.

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. Due to business growth, the company are currently keen to recruit a Mortgage Paraplanner (handling Residential and BTL mortgage cases, plus associated Protection cases) to join their established team based within their modern South West London office. This is predominantly an office based role, with the opportunity to also work from home on one day per week. This is a great opportunity for either an established Mortgage Paraplanner, for an experienced Mortgage Administrator who is keen to work within a more technical position or possibly for an experienced Mortgage Advisor/Broker who is now keen to move away from an advice based role but that still wants to use their technical mortgage product knowledge to good effect. The working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture. The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress for example into either a Team Leader role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification. Key responsibilities: Job activities will include: You will aid the companies Managing Director and Mortgage and Protection Advisor’s by completing mortgage and associated protection product research, assisting to source the ideal mortgage and protection products to meet specific clients criteria. You will liaise between the companies Managing Director, Mortgage and Protection Advisor's, Mortgage and Protection Administrator’s, the Mortgage Lenders, Protection Providers, Solicitors and the company's clients to aid the progress of mortgage and protection cases successfully through to their completion. You will provide excellent levels of service. You will use relevant mortgage product sourcing software and the various lenders online platforms/portals to submit Residential & BTL mortgage applications suitably. You will use relevant protection product sourcing software and the various protection providers online platforms/portals to submit insurance applications suitably. Ensuring all work meets the required FCA compliance standards. Key candidate attributes: Strong Mortgage Paraplanning/Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms. Strong organisation and planning skills. Excellent communication skills, both written and verbal. Must demonstrate technical ability and be confident with mortgage case terminology. Must be able to demonstrate initiative and ability to time manage and prioritise mortgage and protection applications suitably. Enjoy working within a team. * Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary of circa £40,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £4,000 annually. All leading to a possible first year annual OTE of up to circa £43,000 to £45,000 within this role. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

An excellent opportunity has arisen for a Senior Administration professional to join a well-established London-based Partner Practice of a leading national wealth management firm. \n This role will involve providing high-level administrative and client support to Wealth Planners, working with high-net-worth clients and ensuring all cases are processed efficiently, accurately, and in full compliance with regulatory requirements. \n You will play a key role in supporting the end-to-end financial planning process within a busy, professional, and client-focused environment. \n \n Key Responsibilities: \n Client & Adviser Support: \n\n • Act as a key point of contact for high-net-worth clients\n, • Manage diaries and coordinate client meetings\n, • Prepare client meeting packs and documentation\n, • Record and summarise meeting notes accurately\n\n Business Processing: \n\n • Prepare and submit new business and complex application forms\n, • Track case progress from submission through to completion\n, • Ensure all business is processed in line with compliance and regulatory standards\n\n Onboarding & Compliance: \n\n • Support full client onboarding process\n, • Complete AML (Anti-Money Laundering) and CDD (Client Due Diligence) checks\n, • Ensure all documentation meets regulatory requirements\n\n Back Office Administration: \n\n • Maintain accurate and up-to-date client records\n, • Use CRM and financial planning systems to manage client information\n, • Liaise with providers to obtain updates and resolve queries\n, • \n\n About You: \n\n • Previous experience in a financial planning, wealth management, or IFA administration role\n, • Strong understanding of financial services products including pensions, investments, protection, tax, and estate planning\n, • Experience using industry systems such as Xplan or Intelliflo (desirable)\n, • Excellent attention to detail and organisational skills\n, • Strong communication skills with a professional and client-focused approach\n, • Ability to work effectively in a fast-paced, regulated environment\n, • \n\n What’s on Offer: \n\n • Opportunity to work within a high-performing wealth management environment\n, • Exposure to high-net-worth clients and complex financial planning cases\n, • Supportive and professional team culture\n, • Career development within a respected financial services business\n, • Competitive salary package (based on experience)\n, • \n\n About the Company: \n\n • Our client is a London-based Partner Practice of a leading wealth management organisation, providing bespoke financial planning and investment advice to high-net-worth individuals.\n, • They are committed to delivering exceptional client service, maintaining the highest regulatory standards, and fostering long-term relationships with clients and advisers.\n\n \n How to Apply: \n If you are an experienced financial services administrator looking to take the next step in your career, we would love to hear from you. \n Please apply with your CV today to Josie at Artemis Recruitment.

Are you an experienced Trade Mark Administrator? We are working with a top-rate law firm who are seeking a motivated candidate to join their team on a 6-Month Contract basis. \n To be successful, you will need at least 9 months’ experience working within trade mark administration. A CITMA qualification would be advantageous; however, this is not a dealbreaker. Additionally, you will need high attention to detail and excellent communication skills. \n Within this role, you’ll be providing high-quality support to Trade Mark Attorneys. Duties will include handling trade mark filings; preparing correspondence; liaising with clients; opening / closing / updating case files; diary management; raising reports etc. \n Apply today! This firm will look great on your CV, and on offer is a good benefits package as well as an attractive salary. \n Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion.

Duncan Lewis Solicitors: \n Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas – “a diligent and professional team that is prepared to go the extra mile for its clients”. A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. \n Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. \n We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. \n About the role: \n Duncan Lewis Solicitors is seeking a talented and experienced paralegals to join its Claims Against Public Authorities and Inquest department \n The successful candidate will conduct supervised casework and also support other lawyers in the department. You will be involved with case preparation generally and, as part of that role, will be expected to conduct legal research, take proofs of evidence from clients and witnesses, attend both court hearings and conferences \n Experience of Legal Aid Agency (LAA) funded casework is highly desirable. Previous CAPA and/or Inquest experience is advantageous. \n It is imperative that you can demonstrate an unwavering commitment to protecting individual citizens’ civil liberties and a preparedness to fight hard to enforce their human rights. While experience in CAPA work is advantageous, applications from candidates with relevant legal experience and a genuine interest in civil liberties and human rights work will also be considered. \n Main Responsibilities of the Role: \n\n • Reporting to Supervising Solicitor and when necessary to Departmental Director\n, • Working cohesively within a team but also prepared to take responsibility for individual work.\n, • Attending clients, taking instructions and briefing and liaising with counsel, negotiating with defendant solicitors, the PPO, IOPC and other legal professionals.\n, • Drafting legal documents.\n, • Exercising financial control over work carried out, with particular regard to the conversion of work in progress and ensuring that billing targets are met.\n, • Ensuring Quality Control compliance as defined in the Office Manual in regard to Lexcel, Investors in People and any other quality mark implemented by the firm, dealing with noncompliance matters in an efficient and timely fashion.\n, • Supporting the successful development of the firm, in line with its Business Plan, this will require participation in marketing events to ensure the continuous growth of the Department, and that the turnover target set for your department is achieved.\n, • Dealing with any complaints received on your cases.\n, • Assisting with audit enquiries, when applicable\n, • Carrying out any other reasonable and relevant task required by Management\n\n Key Skills Required: \n\n • Minimum 1 year of paralegal practice required; experience in a claims against public authorities department is highly desirable.\n, • Intelligence and demonstrable experience relevant to this role\n, • Experience working on Legal Aid cases and Litigation is essential (Ideally within Inquests/CAPA)\n, • Excellent organisational skills, with the ability to prioritise tasks and manage time effectively\n, • Familiarity with the Legal Aid Agency’s online CCMS system would be an advantage\n, • Legal skills and knowledge, Negotiation skills and Analytical skills\n, • You must be a good administrator, capable of ordering documents, dealing with new telephone and email enquiries and completing legal aid/controlled work documentation.\n\n What we offer: \n\n • Competitive salary\n, • The opportunity to join a heavyweight civil liberties firm which promotes a healthy collegiate environment in which to do great work, grow, be supported and be yourself\n, • Work within a friendly, collaborative and cohesive team\n, • Excellent progression opportunities\n, • Support for appropriate legal awards/recognition\n\n The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. \n Equal Opportunities: \n Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. \n We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. \n APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Senior IFA Administrator / Advisor Support – Financial Planning \n \n Hybrid (North London) | £35,000 DOE | Career Progression | Award-Winning Firm \n A leading, multi-office Financial Planning business is seeking a highly organised Senior IFA Administrator to provide first-class Adviser and client support. This hybrid role suits someone who thrives in a busy environment, enjoys working closely with Advisers, and delivers exceptional client service throughout the full advice journey. \n The Role \n\n • Manage new leads, prospects and client records.\n, • Prepare compliance packs, meeting documentation and review materials.\n, • Coordinate Adviser diaries, client meetings and follow-up actions.\n, • Act as a key client contact, ensuring timely, professional communication.\n, • Maintain AML, fee agreements, risk profiles and Fact Finds.\n, • Support Paraplanners with case preparation and suitability report documentation.\n, • Pre-populate applications and monitor client platform cash levels.\n, • Liaise with providers and internal teams to progress cases smoothly.\n, • Review, edit and upload meeting notes.\n\n Team Support & Development \n\n • Contribute to weekly team meetings and track agreed actions.\n, • Provide updates on case progress and highlight potential issues.\n, • Support high-value new business cases.\n, • Attend client meetings when required.\n, • Engage in ongoing training and development aligned with your progression plan.\n\n About You \n\n • Experience in financial services administration or Adviser support.\n, • Strong organisation and attention to detail.\n, • Excellent communication and client service skills.\n, • Confident managing multiple tasks and deadlines.\n, • CRM/back-office system experience (preferred).\n, • Proactive, collaborative and client-focused.\n\n

An opportunity has arisen to join our HR team at Central Hall Westminster as a HR Coordinator. \n Location: London, Westminster; This is an office-based role with an opportunity to work flexibly \n Salary: £35,000 per annum \n Contract: 12-months Fixed Term Contract (maternity cover) \n Reporting To: Acting Head of HR \n Department: HR \n Working Pattern: Monday – Friday \n Join one of London's most iconic event venues Central Hall Westminster (CHW) is the largest heritage events venue in Westminster, hosting conferences, exhibitions, graduations, corporate events, concerts and public gatherings from 2 to 2,000+ guests. Working with corporate organisations, charities, agencies and private clients, we deliver a diverse programme of events in one of London's most recognised venues. High-profile events hosted at Central Hall Westminster include the Netflix Wednesday Season 2 Global Premiere, The Late Late Show with James Corden, and the Burberry Fashion Show, reflecting our reputation for delivering memorable experiences in a unique and historic setting. \n CHW Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church’s ethics, and our vision is to be a leading venue blending modern day functionality with a rich heritage. A place people are proud to work, where integrity, caring, collaboration and innovation shape our decisions and actions. \n We are looking for an experienced HR Coordinator to support the Acting Head of HR with employee lifecycle, especially with recruitment and onboarding, payroll preparation, HR and training administration and reporting. Your responsibilities will include supporting with employee relations and case work and there will be an element to be involved in project work. You will manage the day-to-day administration of our HRIS, maintaining accurate employee data and supporting agreed system improvements and automations. \n About You \n You will have previous experience in an HR Administrator, HR Coordinator or similar operational HR role, with practical experience supporting recruitment, onboarding and the wider employee lifecycle, together with a sound understanding of employment law. \n You will be experienced in managing competing priorities and taking ownership of tasks through to completion. The role requires someone who consistently delivers high-quality, accurate work, communicates effectively with a range of stakeholders, and builds positive working relationships with employees, managers and external providers. You will have experience preparing payroll information, maintaining HR systems and employee records, and responding to routine HR enquiries. You will understand the importance of data protection, handling sensitive information appropriately, and recognising when matters require escalation. \n Given our organisation’s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential. \n Experience of HiBob, HR workflow automation, employee benefits, pensions or learning and development coordination would be beneficial. CIPD Level 3 or progress towards a relevant CIPD qualification would also be welcomed. \n Benefits \n As a member of our team, you will have access to a range of benefits, including: \n\n • Private medical insurance\n, • Generous pension\n, • 25 days of annual leave plus bank holidays and paid birthday leave\n, • Family Friendly Policies\n, • Life assurance\n, • Enhanced sick leave\n, • Employee Assistance Programme\n, • 2 additional paid volunteering days each year\n, • 50% discount at our in-house café and discounts to food and shopping places in local area.\n, • Staff referral bonus\n\n We welcome applications from candidates with a variety of backgrounds, skills and abilities. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.

Personal Assistant / Practice Manager \n Future Operations Manager Opportunity \n Location: Moorgate, London \n Salary: £45,000 – £60,000 depending on experience \n Hours: Monday to Friday (40 hours per week) \n About the Practice \n My client is a growing and ambitious wealth management business operating within a large Principal Partner Practice of St. James’s Place, based in Moorgate, London. \n They are seeking an experienced and highly capable Personal Assistant / Practice Manager to work closely with the Practice Principal, initially providing high-level PA and operational support before taking increasing responsibility for the day-to-day running of the practice. Previous experience within wealth management, ideally SJP or an IFA environment, is essential. \n This is an exciting opportunity for someone looking beyond a traditional administrative or support role and wanting to build a long-term career in practice operations. \n The role is designed to develop into an Operations Manager position, with the successful candidate ultimately taking full responsibility for the day-to-day operational management of the practice and the growing team within it. \n The Role \n Working directly with the Practice Principal, you will become a central point of coordination across the business, ensuring client work, new business, administration, provider relationships and internal processes are managed efficiently and to a consistently high standard. \n Key Responsibilities \n\n • Managing the Practice Principal’s diary, inbox and day-to-day priorities.\n, • Acting as a key point of contact for clients and dealing with queries professionally and efficiently.\n, • Liaising with SJP, product providers and other third parties to progress outstanding matters.\n, • Chasing new money and ensuring cases progress through to completion.\n, • Overseeing operational workflow, including Letters of Authority, new business, replacement business and case tracking.\n, • Maintaining accurate and disciplined records within Salesforce and iBusiness.\n, • Monitoring outstanding actions and proactively chasing colleagues and providers.\n, • Reviewing and checking client documentation before it is issued.\n, • Team management responsibilities as the business grows.\n, • Supporting client meeting preparation and ensuring follow-up actions are completed.\n, • Managing and improving processes and procedures as the practice grows.\n, • Supporting the Practice Principal with projects and business initiatives from inception through to completion.\n\n Future Progression \n The role has been specifically designed with the future growth of the practice in mind. As your knowledge and experience develop, you will take increasing responsibility for workflow, systems, processes, team coordination and operational management, with the long-term objective of becoming the Operations Manager and taking ownership of the day-to-day running of the practice. \n This is an opportunity to become a key member of the team and play a significant role in shaping the future development of the business. \n About You \n We are looking for an ambitious and proactive individual with a genuine interest in building a career in financial services operations. \n Ideally, you will have experience as a Senior Administrator, PSS, Practice Manager, Office Manager, Operations Lead or similar within SJP, an IFA, financial planning practice or wider wealth management environment. \n You will have: \n\n • Previous experience within wealth management or financial services, ideally SJP or an IFA.\n, • Experience working within a highly regulated environment.\n, • Excellent organisational, administration and project management skills.\n, • Scrupulous attention to detail and accuracy.\n, • A proactive, resilient and persistent approach.\n, • A strong “completer-finisher” mentality and the ability to take ownership.\n, • Excellent written and verbal communication skills.\n, • The ability to manage multiple priorities and deadlines.\n, • Strong computer literacy, including Word, Excel, Outlook and PowerPoint.\n, • Experience with Salesforce and iBusiness would be advantageous.\n, • A professional, approachable and positive personality.\n, • The discretion required to operate in a confidential environment.\n, • Comfortable leading a team and being the go-to person for support within the business.\n, • Whilst industry related financial services qualifications are advantageous, they are not essential for this role.\n, • Most importantly, the ambition to develop a long-term career in practice operations rather than becoming a financial adviser.\n\n Additional Information & Benefits \n\n • £45,000 – £60,000, depending on skills and experience.\n, • 25 days annual leave plus bank holidays\n, • Auto-enrolment pension scheme\n, • Clear career progression from Personal Assistant / Practice Manager to Operations Manager.\n, • Increasing responsibility, autonomy and influence within a growing business.\n, • Exposure to the commercial and operational side of a successful wealth management practice.\n, • Central London location in the Moorgate area.\n, • The opportunity to help shape and develop the systems, processes and culture of the practice.\n\n To apply for this opportunity, please apply online.

Senior Wealth Management Administrator / Practice Manager \n Future Operations Manager Opportunity \n Location: Moorgate, London \n Salary: £40,000 – £60,000 depending on experience \n Hours: Monday to Friday (40 hours per week) \n About the Practice \n My client is a growing and ambitious wealth management business operating within a large Principal Partner Practice of St. James’s Place, based in Moorgate, London. \n They are seeking an experienced and highly capable Personal Assistant / Practice Manager to work closely with the Practice Principal, initially providing high-level PA and operational support before taking increasing responsibility for the day-to-day running of the practice. Previous experience within wealth management, ideally SJP or an IFA environment, is essential. \n This is an exciting opportunity for someone looking beyond a traditional administrative or support role and wanting to build a long-term career in practice operations. \n The role is designed to develop into an Operations Manager position, with the successful candidate ultimately taking full responsibility for the day-to-day operational management of the practice and the growing team within it. \n Please note previous experience within a Wealth Management practice in a similar role is essential. Part of fully qualified level 4 diploma in financial planning DipPFS highly desirable but not essential. \n The Role \n Working directly with the Practice Principal, you will become a central point of coordination across the business, ensuring client work, new business, administration, provider relationships and internal processes are managed efficiently and to a consistently high standard. \n Key Responsibilities \n\n • Managing the Practice Principal’s diary, inbox and day-to-day priorities.\n, • Acting as a key point of contact for clients and dealing with queries professionally and efficiently.\n, • Liaising with SJP, product providers and other third parties to progress outstanding matters.\n, • Chasing new money and ensuring cases progress through to completion.\n, • Overseeing operational workflow, including Letters of Authority, new business, replacement business and case tracking.\n, • Maintaining accurate and disciplined records within Salesforce and iBusiness.\n, • Monitoring outstanding actions and proactively chasing colleagues and providers.\n, • Reviewing and checking client documentation before it is issued.\n, • Team management responsibilities as the business grows.\n, • Supporting client meeting preparation and ensuring follow-up actions are completed.\n, • Managing and improving processes and procedures as the practice grows.\n, • Supporting the Practice Principal with projects and business initiatives from inception through to completion.\n\n Future Progression \n The role has been specifically designed with the future growth of the practice in mind. As your knowledge and experience develop, you will take increasing responsibility for workflow, systems, processes, team coordination and operational management, with the long-term objective of becoming the Operations Manager and taking ownership of the day-to-day running of the practice. \n This is an opportunity to become a key member of the team and play a significant role in shaping the future development of the business. \n About You \n We are looking for an ambitious and proactive individual with a genuine interest in building a career in financial services operations. \n Ideally, you will have experience as a Senior Administrator, PSS, Practice Manager, Office Manager, Operations Lead or similar within SJP, an IFA, financial planning practice or wider wealth management environment. \n You will have: \n\n • Previous experience within wealth management or financial services, ideally SJP or an IFA.\n, • Part of fully Level 4 Diploma qualified in financial planning - desirable (not essential).\n, • Experience working within a highly regulated environment.\n, • Excellent organisational, administration and project management skills.\n, • Scrupulous attention to detail and accuracy.\n, • A proactive, resilient and persistent approach.\n, • A strong “completer-finisher” mentality and the ability to take ownership.\n, • Excellent written and verbal communication skills.\n, • The ability to manage multiple priorities and deadlines.\n, • Strong computer literacy, including Word, Excel, Outlook and PowerPoint.\n, • Experience with Salesforce and iBusiness would be advantageous.\n, • A professional, approachable and positive personality.\n, • The discretion required to operate in a confidential environment.\n, • Comfortable leading a team and being the go-to person for support within the business.\n, • Whilst industry related financial services qualifications are advantageous, they are not essential for this role.\n, • Most importantly, the ambition to develop a long-term career in practice operations rather than becoming a financial adviser.\n\n Additional Information & Benefits \n\n • £40,000 – £60,000, depending on skills and experience.\n, • 25 days annual leave plus bank holidays\n, • Auto-enrolment pension scheme\n, • Clear career progression from Personal Assistant / Practice Manager to Operations Manager.\n, • Increasing responsibility, autonomy and influence within a growing business.\n, • Exposure to the commercial and operational side of a successful wealth management practice.\n, • Central London location in the Moorgate area.\n, • The opportunity to help shape and develop the systems, processes and culture of the practice.\n\n To apply for this opportunity, please apply online.

Senior Mortgage Administrator – Office Manager (Independent Mortgage Brokerage) \n £35,000 – £45,000 Basic SalaryPlus discretionary bonuses5-day working week (Monday–Friday) \n A high-performing independent Mortgage Brokerage is expanding its operation and requires an experienced Senior Mortgage Administrator to join their flourishing team in their new offices. Reporting to the Director, this position combines paraplanning complex mortgage cases with acting as the Office Manager, ensuring the smooth running of the office, its processes, and the overall workflow of an independent mortgage advice operation. The successful applicant will support several Mortgage Brokers and play a key role in maintaining the operational excellence of the office. \n Senior Mortgage Administrator – Skills Required: \n\n • Previous Mortgage Administration / Paraplanning experience is essential - minimum 2 years\n, • Strong proficiency in MS Office (Word, Excel, Outlook)\n, • Excellent organisational skills and ability to manage office operations\n, • High level of attention to detail\n, • Professional communication skills\n, • Reliable, proactive, and able to prioritise effectively\n\n Senior Mortgage Administrator – Duties: \n\n • Acting as office manager to ensure smooth daily operations and efficient processes\n, • Building client profiles within the CRM\n, • Completing and submitting Decision in Principles\n, • Completing and submitting full mortgage applications\n, • Completing and submitting insurance-related applications\n, • Liaising with clients to collate documents and information required for full mortgage applications\n, • Chasing lenders, providers, solicitors, estate agents, and other third parties to ensure swift and smooth case progression\n, • Ensuring broker submissions are compliant\n, • Experience with protection-related tasks (medical questionnaires, GP reports, etc.) is advantageous\n\n Why Join Us? \n This is an excellent opportunity for a committed Senior Mortgage Administrator who enjoys both technical case work and taking ownership of office operations. You will be joining a growing brokerage during an exciting period of expansion, with the chance to make a meaningful impact on both client service and internal processes. \n Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... \n Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. \n We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. \n Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.

Legal Secretary- Immediate (Must be available for Temping Immediately) \n Location: Canary Wharf, East London (E14) Salary: £17.00 per hour Hours: Monday to Friday, 9:00am – 5:30pm Flexible Working: Full-time preferred, with part-time applicants also considered \n The Opportunity \n An established law firm specialising in employment and discrimination law is seeking an experienced Legal Secretary to join its busy and friendly team based in East London. \n This is an excellent opportunity for a highly organised individual with previous legal administration experience who enjoys working in a fast-paced environment and supporting fee earners across a varied caseload. \n Key Responsibilities \n\n • Providing secretarial and administrative support to solicitors and fee earners\n, • Preparing, formatting and proofreading legal correspondence and documents\n, • Creating and managing legal bundles for court hearings and client meetings\n, • Opening and maintaining client files in line with compliance procedures\n, • Managing diaries, appointments and meeting schedules\n, • Liaising with clients, courts, barristers and external parties\n, • Handling incoming correspondence, emails and post\n, • Updating and maintaining case management systems\n, • Supporting with document filing, scanning and archiving\n, • Assisting with general office administration as required\n\n Person Specification \n\n • Previous experience working as a Legal Secretary or Legal Administrator\n, • Strong understanding of legal processes and case management\n, • Experience preparing legal bundles and court documentation\n, • Proficient in Microsoft Office packages\n, • Experience using legal case management systems such as Quill, LEAP, SOS or similar\n, • Excellent attention to detail and organisational skills\n, • Strong communication and client service abilities\n, • Ability to manage a busy workload and prioritise effectively\n\n What's on Offer \n\n • £17.00 per hour\n, • Friendly and supportive working environment\n, • Opportunity to join a growing and well-respected legal practice\n, • Varied and interesting workload\n, • Full-time role with flexibility to consider part-time working arrangements for the right candidate\n\n For more information or to apply, please get in touch with an up-to-date CV. \n

My client is seeking a Litigation Legal Assistant to join their busy Litigation department in Bexleyheath, Greater London. \n This is an excellent opportunity for someone with previous legal support experience, or a Law graduate looking to develop their career, to work alongside experienced fee earners on a varied caseload while gaining exposure to a broad range of litigation matters. \n The Role \n You will provide administrative and legal support to the Litigation team, including: \n • Opening new client files and completing conflict, identification and verification checks \n • Assisting with client enquiries by telephone, email and in person \n • Managing diaries, appointments and meeting arrangements \n • Preparing attendance notes and maintaining accurate file records \n • Drafting correspondence, legal documents, applications and court bundles \n • Maintaining and updating the firm's case management system \n • Processing accounts forms relating to client monies \n • Scanning, filing and archiving documents in accordance with firm procedures \n • Supporting fee earners with the progression of litigation matters \n • Ensuring compliance with firm policies and regulatory requirements \n Requirements \n • Previous experience as a Legal Assistant or Legal Administrator is advantageous \n • Law degree or equivalent legal qualification would be beneficial \n • Excellent organisational skills with the ability to manage a varied workload \n • Strong attention to detail and accuracy \n • Excellent communication and client care skills \n • Proficient in Microsoft Office and legal case management systems \n • Proactive, reliable and eager to learn \n • Able to work effectively both independently and as part of a team \n What's on Offer \n • Competitive salary \n • Supportive and collaborative working environment \n • Excellent career development opportunities \n • Exposure to a varied litigation caseload \n • Opportunity to develop your legal knowledge and practical experience within a well-established law firm \n \n Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. \n Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful. \n \n

Residential Property Paralegal \n Location: London, hybrid \n Salary: Competitive, dependent upon experience, circa £35k \n Job Type: Full-time, Permanent \n Working Type: Hybrid \n About the Firm \n My client is a leading Legal 500-listed law firm with offices in London, providing legal services to businesses, lenders, investors and individuals across England and Wales. Due to continued growth, they are looking to recruit an enthusiastic and proactive residential property paralegal to join their busy and expanding residential department. This is an excellent opportunity for a candidate with a minimum of one year's residential experience who is looking to develop their career within a supportive and dynamic legal environment. \n The Role \n You will provide support to solicitors and partners across a broad range of residential property matters, in conjunction with the department administrator / secretary. \n The successful candidate will gain exposure to a varied caseload including: \n\n • Residential freehold and leasehold sales and purchases.\n, • Residential remortgages and transfers of equity.\n, • Due diligence, title investigations, and property searches.\n, • Preparing legal documents and managing post-completion matters.\n\n Essential Skills and Experience \n\n • Minimum of 12 months' experience within a mixed property legal environment.\n, • Good understanding of the conveyancing process from instruction through to completion and post-completion.\n, • Experience handling property searches, Land Registry applications and SDLT submissions.\n, • Strong organisational and file management skills.\n, • Excellent attention to detail and accuracy.\n, • Ability to manage competing deadlines and prioritise workload effectively.\n, • Professional and confident communication skills.\n, • Strong client care and relationship-building abilities.\n, • Experience dealing directly with clients, agents, brokers, and lenders.\n, • An understanding of post-completion processes and Land Registry requirements.\n, • Competent IT skills, including Microsoft Office and case management systems.\n, • A proactive, positive, and team-focused approach.\n\n Desirable Skills and Experience (not essential) \n\n • Experience supporting commercial property transactions.\n\n What They Offer \n\n • Exposure to high-quality residential work.\n, • Ongoing training and career development opportunities.\n, • A supportive and collaborative working environment.\n, • Competitive salary and benefits package.\n, • The opportunity to work alongside experienced property lawyers and industry specialists.\n, • Clear opportunities for progression within a growing and ambitious firm.\n\n

Business Manager – Wealth Management \n Location: Lombard Street, London – Hybrid \n Salary: £40,000 – £47,000 + Bonus, depending on experience \n Contract: Permanent \n Hours: Full-time \n About the Role \n An exciting opportunity has arisen for an experienced Business Manager to join a growing Wealth Management business, supporting a Senior Wealth Manager and their team. \n This is a varied role combining financial services administration, case management, paraplanning, client servicing, business development and team support. \n The successful candidate will be highly organised, proactive and commercially aware, with strong attention to detail and the ability to manage multiple cases and priorities. \n Key Responsibilities \n Business Submission & Case Management \n\n • Manage cases through the advice process from submission to completion\n, • Resolve administrative issues and address delays\n, • Liaise with providers and outsourced paraplanning teams\n, • Check suitability letters prior to submission\n, • Chase clients for outstanding documentation and confirmation to proceed\n, • Manage Final Salary / DB cases and non-transfer proposals\n\n Client Servicing \n\n • Manage withdrawals, encashments and drawdown cases\n, • Respond to client queries where appropriate\n, • Arrange and manage annual client review meetings\n, • Provide a high level of client service\n\n Paraplanning \n\n • Support with new business and paraplanning requirements\n, • Assist with EIS, VCT, IHT and protection cases\n, • Undertake investment transfer analysis using FE Analytics\n, • Prepare transfer proposals\n, • Run cash-flow models using Voyant\n, • Assist with client review documentation\n\n Business Tracking & Development \n\n • Prepare monthly business and income projections\n, • Monitor turnover and business issued\n, • Maintain business trackers and reporting\n, • Analyse existing client opportunities\n, • Support business development and marketing projects\n, • Analyse sources of new business and costs\n\n Team Support \n\n • Train and support new Associates\n, • Share best practice across the team\n, • Provide support and oversight to other Associates\n, • Identify and implement process improvements\n, • Review team efficiency and recommend improvements\n, • Work with the Operations Manager to improve outsourced services and technology\n\n About You \n The ideal candidate will have: \n\n • Previous experience within Financial Services, Wealth Management or Financial Planning\n, • Strong financial services administration and case management experience\n, • Experience managing cases from start to finish\n, • Good knowledge of pensions, investments, protection, drawdown and encashments\n, • Experience with DB / Final Salary processes\n, • Working knowledge of paraplanning\n, • Strong Excel skills for business tracking and forecasting\n, • Excellent organisational and time-management skills\n, • Strong attention to detail\n, • Confident client communication skills\n, • Experience supporting, training or mentoring junior colleagues\n\n Desirable \n\n • Level 4 Diploma in Financial Planning or currently working towards it\n, • Previous experience within an SJP Partner Practice\n, • Experience using FE Analytics and Voyant\n, • Previous paraplanning experience\n, • Business development or client-bank analysis experience\n, • Process improvement or operational efficiency experience\n\n What's on Offer \n\n • £40,000 – £47,000 salary, depending on experience\n, • Bonus scheme\n, • Hybrid working\n, • 4 days in the office during probation, reducing to 3 days thereafter\n, • Competitive pension scheme\n, • Funded Private Medical Insurance\n, • Employee Assistance Programme\n, • 21 days holiday plus annual accrual\n, • Monthly early finish\n, • Daily office breakfast\n, • Regular team social events\n, • Christmas office closure\n\n Apply Now \n If you are an experienced Business Manager, Senior Financial Administrator, Paraplanner or Financial Planning professional looking for your next career move within Wealth Management, we'd love to hear from you. \n Apply today or contact us for further information.

Practice Manager (WEALTH MANAGEMENT EXPERIENCE ESSENTIAL) \n Location: Moorgate, London \n Salary: £40,000 – £55,000 depending on experience \n Hours: Monday to Friday (40 hours per week) \n About the Practice \n My client is a growing and ambitious wealth management business operating within a large Principal Partner Practice of St. James’s Place, based in Moorgate, London. \n They are seeking an experienced and highly capable Personal Assistant / Practice Manager to work closely with the Practice Principal, initially providing high-level PA and operational support before taking increasing responsibility for the day-to-day running of the practice. Previous experience within wealth management, ideally SJP or an IFA environment, is essential. \n This is an exciting opportunity for someone looking beyond a traditional administrative or support role and wanting to build a long-term career in practice operations. \n The role is designed to develop into an Operations Manager position, with the successful candidate ultimately taking full responsibility for the day-to-day operational management of the practice and the growing team within it. \n The Role \n Working directly with the Practice Principal, you will become a central point of coordination across the business, ensuring client work, new business, administration, provider relationships and internal processes are managed efficiently and to a consistently high standard. \n Key Responsibilities \n\n • Managing the Practice Principal’s diary, inbox and day-to-day priorities.\n, • Acting as a key point of contact for clients and dealing with queries professionally and efficiently.\n, • Liaising with SJP, product providers and other third parties to progress outstanding matters.\n, • Chasing new money and ensuring cases progress through to completion.\n, • Overseeing operational workflow, including Letters of Authority, new business, replacement business and case tracking.\n, • Maintaining accurate and disciplined records within Salesforce and iBusiness.\n, • Monitoring outstanding actions and proactively chasing colleagues and providers.\n, • Reviewing and checking client documentation before it is issued.\n, • Team management responsibilities as the business grows.\n, • Supporting client meeting preparation and ensuring follow-up actions are completed.\n, • Managing and improving processes and procedures as the practice grows.\n, • Supporting the Practice Principal with projects and business initiatives from inception through to completion.\n\n Future Progression \n The role has been specifically designed with the future growth of the practice in mind. As your knowledge and experience develop, you will take increasing responsibility for workflow, systems, processes, team coordination and operational management, with the long-term objective of becoming the Operations Manager and taking ownership of the day-to-day running of the practice. \n This is an opportunity to become a key member of the team and play a significant role in shaping the future development of the business. \n About You \n We are looking for an ambitious and proactive individual with a genuine interest in building a career in financial services operations. \n It is essential that you have a background working within the wealth management industry. Ideally, you will have experience as a Senior Administrator, Senior PSS, Practice Manager, Office Manager, Operations Lead or similar within SJP, an IFA, financial planning practice or wider wealth management environment. \n You will have: \n\n • Previous experience within wealth management or financial services, ideally SJP or an IFA.\n, • Experience working within a highly regulated environment.\n, • Excellent organisational, administration and project management skills.\n, • Scrupulous attention to detail and accuracy.\n, • A proactive, resilient and persistent approach.\n, • A strong “completer-finisher” mentality and the ability to take ownership.\n, • Excellent written and verbal communication skills.\n, • The ability to manage multiple priorities and deadlines.\n, • Strong computer literacy, including Word, Excel, Outlook and PowerPoint.\n, • Experience with Salesforce and iBusiness would be advantageous.\n, • A professional, approachable and positive personality.\n, • The discretion required to operate in a confidential environment.\n, • Comfortable leading a team and being the go-to person for support within the business.\n, • Whilst industry related financial services qualifications are advantageous, they are not essential for this role.\n, • Most importantly, the ambition to develop a long-term career in practice operations rather than becoming a financial adviser.\n\n Additional Information & Benefits \n\n • £40,000 – £55,000, depending on skills and experience.\n, • 25 days annual leave plus bank holidays\n, • Auto-enrolment pension scheme\n, • Clear career progression from Personal Assistant / Practice Manager to Operations Manager.\n, • Increasing responsibility, autonomy and influence within a growing business.\n, • Exposure to the commercial and operational side of a successful wealth management practice.\n, • Central London location in the Moorgate area.\n, • The opportunity to help shape and develop the systems, processes and culture of the practice.\n\n To apply for this opportunity, please apply online.

Conveyancing Administrator \n\n • Job Type: Full-time\n, • Location: Office Based - Regents Park \n, • Salary: £27k - £35k DOE\n\n We are seeking a Conveyancing Administrator to join an experienced, cohesive team at a well established law firm. This role involves managing various administrative tasks within our case management system, ensuring efficient handling of conveyancing processes from start to finish. The ideal candidate will be detail-oriented and capable of managing multiple tasks efficiently. \n Day-to-day of the role: \n\n • Opening and managing files within our case management system (One Advanced).\n, • Preparing contract papers and client care letters to be sent to solicitors.\n, • Handling administrative tasks related to online verification (Thirdfort) and liaising with clients regarding the source of funds.\n, • Preparing files between exchange and completion, including the preparation and submission of completion statements to solicitors with settlement statements to clients.\n, • Arranging payment slips on completion and providing status updates to both solicitors and clients.\n, • Managing the registration process at HM Land Registry and serving the required notices following completion.\n, • Conducting final accounting and closure of files.\n\n Required Skills & Qualifications: \n\n • Proven experience as a Conveyancing Administrator or similar administrative role within a legal setting.\n, • Familiarity with legal documentation and conveyancing processes.\n, • Proficient in using legal case management software, preferably One Advanced.\n, • Strong organisational skills with the ability to manage multiple tasks.\n, • Excellent communication skills, both written and verbal.\n, • Attention to detail and a high level of accuracy.\n\n This role is 100% office based, Monday to Friday from 9.30 - 5pm. \n If you have previous admin experience within a law firm, preferably within a Conveyancing team and are happy to be office based then I look forward to receiving your application. \n

An established and highly regarded UK wealth management firm is entering a significant period of growth following multiple completed acquisitions, with further expansion planned. As part of this continued investment in their financial planning capability, the business is now seeking an experienced Senior Wealth Planning Assistant to support Wealth Planners and Paraplanners in delivering high-quality client outcomes. \n This is an excellent opportunity for a capable and detail-oriented Wealth Planning Assistant to join a growing, well-resourced business with a first-class reputation, strong systems, and genuine long-term career prospects. \n The Role \n The Senior Wealth Planning Assistant will provide comprehensive administrative and client support to Wealth Planners, acting as a key point of contact for internal teams, product providers, and clients. The role requires a strong understanding of the end-to-end wealth planning process and the ability to work efficiently within a regulated environment. \n Key responsibilities include: \n Planner & Administrative Support \n\n • Providing high-level administrative support to Wealth Planners\n, • Supporting case submissions to paraplanning and liaising with central services\n, • Producing accurate client documentation and service agreements\n, • Handling finance-related administration including billing, WIP, commissions, and invoices\n, • Maintaining accurate client records on Xplan and associated systems\n, • Ensuring all work meets internal processes and compliance standards\n\n Client Support \n\n • Acting as a first point of contact for clients, dealing with general queries and escalating complex matters where appropriate\n, • Preparing and submitting CDD and onboarding documentation in line with AML procedures\n, • Arranging client meetings, valuations, meeting packs, and diary management\n, • Attending client meetings where required and completing post-meeting actions and minutes\n, • Preparing application forms in line with suitability reports and ensuring timely processing\n, • Handling client correspondence, post, and letters of authority\n, • Meeting and greeting clients at office locations when required\n\n Team Support & Development \n\n • Supporting and mentoring junior Wealth Planning Assistants\n, • Assisting with training and quality checking of work\n, • Sharing knowledge and best practice across the team\n, • Contributing to continuous improvement and efficiency initiatives\n, • Supporting the wider team during peaks in workload\n\n Skills & Experience Required \n\n • Proven experience in a Wealth Planning Assistant or similar role\n, • Strong understanding of the end-to-end wealth planning process\n, • Good knowledge of financial planning products\n, • Experience with Xplan / Intelliflo highly desirable\n, • Voyant experience desirable\n, • Strong attention to detail and accuracy\n, • Excellent organisation, planning, and prioritisation skills\n, • Strong client service and communication skills\n, • Good numerical ability\n, • Proficient in Microsoft Word and Excel\n, • Good understanding of regulatory and compliance requirements within wealth management\n\n What’s on Offer \n\n • Competitive salary of £40,000–£45,000 (approx.)\n, • Discretionary bonus\n, • Comprehensive benefits package (including pension and healthcare)\n, • Hybrid working model with flexibility after probation\n, • Exposure to high-quality advisers and complex client cases\n, • Strong opportunity for the role to become permanent\n, • Long-term career development within a growing wealth management business\n\n If you’re an experienced Financial Planning Administrator seeking a new opportunity with one of the UK’s leading wealth managers, please do apply and we can mange the process on your behalf.

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Probate Administrator South Croydon | Permanent | Full-Time Salary: Competitive and dependent on experience Seeking an experienced and highly organised Probate Administrator to join our growing team in South Croydon. This is an excellent opportunity for a knowledgeable probate professional who can hit the ground running and provide vital support within a busy probate department. Due to an upcoming team departure and an increasing workload, we are looking for a committed individual with hands-on probate administration experience who can manage case files efficiently while delivering a high standard of client care. The Role As Probate Administrator, you will play a key role in the administration of estates from initial instruction through to completion. You will be responsible for managing a varied caseload of probate matters, supporting clients throughout the process, and ensuring files progress smoothly and accurately. This role requires someone with genuine practical probate experience and the confidence to work independently while collaborating closely with the wider probate team. Key Responsibilities Setting up new probate files and managing case administration from instruction through to completion Gathering and collating estate and asset information from financial institutions and third parties Preparing probate documentation and applications for submission to the Probate Registry Assisting with inheritance tax assessments and related documentation Liaising with banks, building societies, investment providers, utility companies, and other organisations Maintaining accurate file records and case management systems Providing regular updates and support to clients throughout the probate process Chasing outstanding information and documentation to ensure cases progress efficiently Supporting the team in managing workloads and reducing case backlogs Ensuring all work is completed accurately and in accordance with company procedures and relevant regulations About You Essential Requirements Previous experience working as a Probate Administrator, Probate Case Handler, Estate Administrator, or similar position Proven hands-on experience administering probate matters and estates Strong understanding of probate processes and estate administration Experience handling probate applications and estate-related correspondence Excellent administrative, organisational, and communication skills Ability to manage multiple cases effectively and work independently High attention to detail and accuracy Desirable Requirements Experience using Exizent or other probate case management software Knowledge of trusts and charitable legacies Experience providing client onboarding and regular client updates Background within a solicitor's practice, will-writing company, or probate specialist organisation What We're Looking For We are particularly interested in candidates who: Have practical rather than purely academic probate knowledge Can quickly take ownership of work and contribute from day one Are looking for a long-term career opportunity Demonstrate commitment, reliability, and professionalism Thrive in a busy environment and enjoy helping clients through sensitive matters What We Offer Permanent, full-time position Competitive salary based on experience Supportive and collaborative team environment Opportunity to develop your probate expertise further Stable and growing business with a strong reputation in the sector Location This role is based in our South Croydon office and requires regular office attendance everyday with no option to work from home. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Why Technology at loveholidays?At loveholidays - we trailblaze together . Were on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers personal holiday expert - the smart way to get away.Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this.About the team:Our lean and dedicated technical team of 5 currently includes the Senior Business IT Manager, two Senior System Administrators, and a System Administrator. You will be the third Senior System Administrator, playing a key role in supporting our 400 staff across the 5th and 6th floors of our Hammersmith HQ. The team also provides regular support to our Dusseldorf office (25 people) with occasional travel, and remotely supports our two outsourced call centres located in India and South Africa.The impact youll have:As a Senior System Administrator, reporting directly to the Senior Business IT Manager, you'll be responsible for the strategic and high-level operational support necessary to ensure the smooth, day-to-day running of all IT systems for every user across all regions. This role acts as a key escalation point for both internal and external stakeholders.Your day-to-day:Support, and administrate a large-scale, multi-platform estate encompassing Google Workspace, Microsoft Azure, and Jamf ProServe as the primary contact for network issues, collaborating with the broader senior team to resolve problems and conduct necessary network maintenance across different sites.Lead large event meeting setup, support and general AV support/break-fix as needed and support 20 Google Meeting rooms.Manage multiple queues of tickets using Freshservice within our SLA.Manage and run weekly joiners and leavers, account creations and deactivations.Support UK Office, Ireland Office and Dusseldorf office (Onsite and remote).Completing technical projects in line with quarterly business key results.Your skillset:8+ years working experience as an IT Support Engineer or AdministratorDegree in a technical subject or industry standard certificatesStrong working knowledge of Google Workspace, Azure and JAMFStrong working knowledge in networkingStrong working knowledge of managing Mac and Windows devices in an enterprise environmentStrong working knowledge of managing iOS and Android devices in an enterprise environmentStrong working knowledge of setting up AV and running large meetingsDesirable:Experience with Palo Alto, Aruba and CiscoManaging AI tools in an enterprise environment, we use Gemini, ChatGPT and ClaudeExperience with n8n in an enterprise environmentThe interview journey:Interview with a Talent Partner - 30 mins1st Stage with Hiring Manager and Senior Team Member(s) - 45 mins2nd Stage - Case Study Presentation and Technical Interview - 1 hour3rd Stage - Key External Stakeholders - 1 hourPerks of joining us:Company pension contributions at 5%.Individualised training budget for you to learn on the job and level yourself up.Discounted holidays for you, your family and friends.25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.Ability to buy and sell annual leave.Cycle to work scheme, season ticket loan and eye care vouchers.At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.TPBN1_UKTJ

We are currently recruiting for an experienced Administrator to join a dedicated Special Educational Needs team within a specialist education setting. This is a fantastic opportunity for someone with a strong understanding of the Education, Health and Care Plan (EHCP) process and SEND legislation, who is passionate about supporting children and adults with additional needs. Key Responsibilities: Manage and coordinate EHCPs from assessment through to annual review. Work closely with parents, carers, teachers, therapists, and local authority professionals. Ensure all statutory deadlines and SEND regulations are met. Coordinate annual reviews and maintain accurate pupil records. Support placement consultations and contribute to positive outcomes for pupils. Act as a key point of contact for EHCP-related queries and case management. About You: Previous experience working within SEND, EHCP, education, or local authority services. Strong knowledge of the EHCP process and SEND Code of Practice. Excellent organisational and case management skills. Confident communicator with experience liaising with multiple stakeholders. Strong attention to detail and ability to manage a busy workload. Experience within a school, academy trust, local authority, or children's services environment would be highly advantageous. What's on Offer: Supportive and collaborative working environment. Opportunity to make a genuine difference to the lives of children and adults. Competitive salary and benefits package. Ongoing professional development opportunities.If you have experience as an EHCP Officer, SEND Officer, SEND Caseworker, SEN Coordinator, EHCP Coordinator, or SEND Administrator, we'd love to hear from you. Apply today or contact us for a confidential discussion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Primarily responsible for developing solutions within our global Salesforce eco-system, participating in the design and build of our Global Salesforce Platforms and associated technologies, for both our Global TM Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java 2 Platform, Enterprise Edition), and increasingly, AI-driven tools such as Salesforce Agentforce and Einstein, to automate routine work and enhance the support experience for our users. Responsibility for owning and designing complex solution components, following all stages of the software development life cycle. You will also be expected to provide BAU (business as usual) support to the global business. This role is a core function within our Global IT department and reports to the Global Salesforce Service Delivery Manager. As part of the Global Salesforce Team, the role is responsible for supporting and enhancing the Salesforce platform while working closely with teams across the wider IT organisation. This includes collaboration with teams across IT Business Applications, IT Service Delivery, and IT Enterprise Cloud Systems to deliver reliable, scalable, and secure technology solutions. Alongside this, the role will form close partnerships and collaborate with our global business partners who utilise the Salesforce technology platform to understand current and future business requirements. Another important element of the role is ensuring the Salesforce platform and its associated technologies are maintained in line with best practice methodologies, while adhering to our global LNE (Live Nation Entertainment) data privacy and governance models, audit and compliance policies, and IT and Information Security standards to ensure our systems remain secure, resilient and reliable. This role is responsible for supporting existing Salesforce deployments while developing and enhancing platform capabilities. A key focus will be identifying opportunities to leverage AI, automation and Salesforce Agentforce to improve operational efficiency, reduce manual effort, accelerate support, and enhance the overall experience for our business users. The role will also have a specific focus on transitioning existing operational business processes onto the Salesforce platform, incorporating AI-enabled capabilities where appropriate, without impacting day-to-day business operations. • 4+ years' experience managing, configuring, and enhancing a large global Salesforce instance (Sales Cloud, Service Cloud, Knowledge, Experience, Configuration, Analytics, Marketing Cloud, and Pardot), delivering scalable solutions through automation, user management, reporting, declarative development, and Salesforce Flows, • Salesforce Administrator certification, • Working knowledge of Salesforce Agentforce, or a demonstrated willingness to build this quickly, including configuring, deploying, and monitoring AI agents on the Salesforce platform, • Familiarity with Salesforce Einstein, Copilot, and Claude for Salesforce, and general AI-assisted admin tooling, with genuine interest in applying these day-to-day; this is now a core expectation of the role, not a nice-to-have, • Able to quickly gain a working knowledge of the team's various software applications, with strong general exposure to Salesforce products, • Strong troubleshooting ability: quickly recognises system deficiencies and implements effective solutions, • Business-facing experience: understanding and delivering on enhancement requests while supporting existing functionality, • Knowledge of security requirements such as single sign-on and data security, and experience using Salesforce data tools (Data Loader, Workbench), • Working understanding of GitHub and version control concepts (e.g. pull requests, collaboration with developers), • Platform Developer I certification, considered a bonus, • Excellent verbal and written communication; a clear, structured communicator able to organize large amounts of information for leadership decision-making and document issues and solutions clearly, • Ability to lead and work within an Agile development environment, • Ability to travel for training, occasional team meetings, and projects (approximately 20% maximum), • Ability to think clearly under pressure, adapt to change, and manage time and competing priorities in a fast-paced environment, • Solid analytical and problem-solving skills, able to identify root causes rather than just symptoms across complex system, process, and data issues, • Strong business acumen: resourceful, curious, and pragmatic when solving problems, with meticulous attention to detail and commitment to quality, • Strong customer service skills: able to interface effectively and establish quick credibility with enterprise business leaders, • Works well independently and within a virtual team environment, taking initiative without waiting to direction, • Proactive, self-starting attitude with a strong sense of ownership: actively looks for opportunities to automate or AI-enable manual work rather than waiting to be asked, communicates regularly with the user base on system changes (including AI-driven ones), and builds meaningful reports and dashboards for users, management, and leadership, • Serve as system administrator for the Salesforce.com environments (~2000 users), handling user account maintenance, reports and dashboards, workflows, and other routine administrative functions, • Complete regular internal system audits, prepare for upgrades, and complete all required documentation to meet department standards, • Create and maintain workflows, formula fields, roll-up summary fields, assignment rules, roles, profiles, and other configuration, including coding and testing new and existing programs, • Create and update data models, custom objects, forms, functions, and workflows to support evolving business requirements, • Work independently with the user community to define and document development requirements, and develop and apply advanced Salesforce functionality to solve business problems, • Configure, deploy, and maintain Salesforce Agentforce agents to automate routine business processes, case triage, and first-line support, • Use AI-assisted tools (e.g. Salesforce Einstein, Agentforce, Copilot, Claude) to speed up knowledge article drafting, case resolution, and reporting, and proactively identify further ways to leverage Salesforce and AI-assisted tools to improve business outcomes and reduce manual effort, • Identify manual, repetitive admin processes across the team and assess where AI or automation can replace or augment them, keeping up to date with new Salesforce AI and automation features (including Agentforce, Einstein, and Data Cloud) and recommending where they can drive efficiency, • Train new and existing associates, champion AI-enabled ways of working across the Salesforce Admin team, and help upskill peers on new AI tooling as it's introduced, • Ensure all systems, including AI tools and the data they access, are kept safe, secure, and compliant We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. #J-18808-Ljbffr

Our client is a leading telecommunications operator driving digital transformation across IT, Network, and Customer Operations. The client is committed to becoming a digitally automated, data-driven, and AI-enabled telco, leveraging ServiceNow as a strategic platform to modernise service management, network operations, and customer experience across mobile, fixed, broadband, and enterprise services. We are seeking a highly skilled ServiceNow Architect with a strong Telco background to lead solution design, configuration, development, and implementation across multiple ServiceNow modules. The ideal candidate will have hands‑on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high‑quality ServiceNow solutions that support the client's complex telco service management and operations landscape. • The successful candidate will lead solution design and architecture across the ServiceNow platform, driving the end‑to‑end design and configuration of ServiceNow solutions for the client's telco processes., • They will align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models, and will design telecom‑specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. This includes producing high‑level and low‑level design documents, process flows, and integration blueprints., • A significant part of the role will focus on hands‑on ServiceNow configuration and development., • The Architect will configure and develop ServiceNow applications across CSM (Customer Service Management), ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, TNI / Telco extensions, and IntegrationHub., • They will implement custom workflows, business rules, client scripts, UI policies, and automation capabilities, and will develop integrations with BSS/OSS, network systems, external CRMs, and ticketing tools using REST/SOAP, MID Server, IntegrationHub, and TM Forum Open APIs., • The Architect will drive CMDB, CSDM, and TNI excellence by ensuring CMDB health, data quality, and alignment with CSDM., • They will define CI class models, relationships, reconciliation rules, and lifecycle management for telecom services; set up TNI for network elements, logical/physical inventory, and cross‑domain visualisation; and ensure consistent service modelling across IT, network, and customer domains., • The role also involves AI/GenAI and NowAssist enablement., • The Architect will leverage ServiceNow NowAssist GenAI capabilities for case summarisation, ticket automation, agent assistance, search, and workflow optimisation., • They will identify opportunities to automate telco service operations using GenAI and predictive intelligence, and promote AI‑native workflows across CSM, ITSM, ITOM, and telco operational processes., • Deep integration and telco systems knowledge will be essential., • The Architect will integrate ServiceNow with the client's telco BSS/OSS systems — including CRM, Billing, Order Management, Trouble Ticketing, Network Assurance & Monitoring Systems (NMS/EMS/OSS), and Inventory/Topology systems., • They will apply a strong understanding of TMF APIs (TMF620, TMF641, TMF632, TMF638, TMF640, etc.) and develop and test API‑driven data synchronisation and real‑time event flows., • Finally, the role includes stakeholder engagement and delivery leadership. The Architect will work closely with the client's product owners, architects, and operations teams to gather requirements and translate them into scalable solutions., • They will support sprint planning, UAT activities, release cycles, and deployment; troubleshoot, optimise, and continuously improve platform performance; and create training materials and conduct knowledge‑transfer sessions. 12-15 years of overall experience with 4+ years in ServiceNow. • CSDM (persona, domains, service modelling), • CMDB & CMDB CI class modelling, • Telco Network Inventory (TNI), • Integrations (REST/SOAP, API orchestration, MID Server), • Service Mapping & Discovery in Telco environments, • Expertise in scripting (JavaScript), Flow Designer, and IntegrationHub., • Working knowledge of NowAssist, Predictive Intelligence, and Virtual Agent., • Understanding of telco service fulfilment and assurance., • Awareness of network domains (RAN, Core, Transport, Fixed Broadband) and logical/physical network modelling., • Experience integrating or modelling telco BSS/OSS systems., • Strong communication and stakeholder engagement skills., • Ability to translate complex technical concepts into business language., • Excellent documentation, presentation, and requirement analysis capabilities., • Problem‑solving mindset with a detail‑oriented approach., • ServiceNow Certified System Administrator (CSA)., • Certification in CSM, ITSM, ITOM, or CMDB/CSDM specialisations., • Experience in Telco‑specific deployment projects (mobile, fibre, enterprise services)., • Knowledge of TMF frameworks, SID, eTOM, and API security., • Experience with workflow automation, RPA, or GenAI platforms., • This role is central to transforming the client into a digitally automated, data‑driven, and AI‑enabled telco. With ServiceNow as a strategic platform, the Architect will drive modernisation across IT, Network, and Customer Operations, ensuring consistent service models and intelligent workflows. This is a UK‑based hybrid role. The successful candidate should be comfortable working remotely for the majority of the engagement while attending client workshops, design sessions, planning events, or key delivery milestones at the client's UK locations as required. CogWW901 #J-18808-Ljbffr

Insolvency Manager Corporate Restructuring & Recovery (Liverpool) Salary: £50,000 £65,000 + bonus (DOE) Location: Leeds (hybrid working available) Job type: Permanent, full-time A respected restructuring and insolvency team in Leeds is expanding and is looking to appoint an Insolvency Manager to take a lead role across a varied corporate caseload. This position offers genuine autonomy, exposure to high-quality work, and a clear route for progression within a stable, high-performing team. The opportunity This is a hands-on management role where youll be trusted to oversee appointments from early stages through to closure, while also acting as a key point of contact for stakeholders and supporting the wider teams delivery. What youll be responsible for Taking day-to-day ownership of a corporate portfolio including CVLs, MVLs and Administrations (and related workstreams) Driving case strategy, planning key milestones, and keeping matters progressing efficiently Leading stakeholder management: directors, creditors, lenders, solicitors, agents and introducers Overseeing investigations, asset realisations, and ensuring statutory compliance throughout the lifecycle of cases Reviewing work produced by junior colleagues and providing guidance to improve quality and consistency Supporting the senior team and IPs with more complex matters, reporting, and internal process improvement What were looking for Strong background in corporate insolvency with demonstrable experience running cases end-to-end Comfortable managing priorities, leading case progression, and handling stakeholder expectations professionally Prior experience operating at Assistant Manager/Manager level (or senior administrator ready to step up) Good technical understanding of insolvency procedures and compliance requirements CPI/JIEB is advantageous but not essential Whats on offer Competitive salary with bonus structure Hybrid working options and flexible approach depending on the team Supportive leadership, modern systems, and a professional environment Clear progression and development support TPBN1_UKTJ

Senior Insolvency Administrator Leeds £32,000 £40,000 + Fully Funded Accountancy Qualifications An excellent opportunity has arisen for an experienced Senior Insolvency Administrator to join a rapidly growing and highly ambitious Insolvency & Restructuring practice in Leeds. The firm has established an impressive reputation within the market and is continuing to invest heavily in both its people and its wider growth plans. This is an ideal opportunity for someone looking to join an expanding business where there is genuine scope to progress, take on greater responsibility and develop professionally. A major part of the firm's offering is its commitment to professional development. Full financial support for relevant accountancy qualifications is available, providing the successful candidate with the opportunity to further develop their technical and commercial skillset without having to personally fund their studies. The Role You will be responsible for managing a varied portfolio of corporate insolvency assignments, working closely with experienced Managers and Insolvency Practitioners. Responsibilities will include: Managing a portfolio of predominantly corporate insolvency cases from appointment through to closure. Working across procedures including CVLs, MVLs and Administrations. Preparing statutory documentation and reports. Liaising with directors, creditors, employees and other stakeholders. Investigating company affairs and director conduct where required. Assisting with asset realisations, creditor claims and case progression. Supporting and mentoring more junior members of the team. Working closely with senior management and Insolvency Practitioners on more complex assignments. What They Are Looking For The firm is keen to speak with individuals who have: Previous experience within corporate insolvency. Experience independently managing their own caseload. A strong understanding of insolvency legislation and case administration. Good communication and stakeholder management skills. A desire to continue developing technically and progress their career. Previous experience with IPS would be advantageous but is not essential. Professional Development One of the key benefits of this opportunity is the firm's investment in its employees. For candidates looking to continue their professional development, the firm is prepared to provide full funding and study support towards relevant accountancy qualifications, alongside ongoing internal training and development. There is also genuine scope for longer-term progression as the business continues to expand. If you are an experienced Insolvency Administrator or Senior Insolvency Administrator based in Leeds and would be interested in joining a progressive, growing restructuring practice, please apply for a confidential discussion. TPBN1_UKTJ

This role owns the administrative and advisory processes for EMEA wide locations, ensures accurate and timely case management, supports the FCP Lead on programme-wide initiatives, and provides guidance, mentoring, and escalation support to the FCP Administrator. Based on-site in London, you will act

Building a sustainable tomorrow KierBAM is a Joint Venture between Kier Infrastructure and BAM UK & Ireland's Infrastructure segment formed to deliver major civil engineering and infrastructure works on the Hinkley Point C project. The JV has been responsible for significant enabling works and earthworks packages that prepared the site for the construction of the nuclear power station. This role provides an advisory service, delivering high quality, consistent, and professional HR guidance and advice to managers. The ER Advisor will play a key role in supporting the people agenda by helping managers operate confidently, compliantly, and in alignment with BAMs, the joint venture and project values and behaviour standards. The postholder will be able to demonstrate being able to operate in a HR advisory environment to support interactions, collaborations and handover points with other parts of the wider People and operational team, defined ways of working, and consistently high service standards. The role will operate within a complex joint venture project environment, supporting consistent ER practice while recognising the governance, stakeholder and operational requirements of a major infrastructure project. The postholder will need to work effectively with JV partners, project leadership, operational teams and relevant client-facing stakeholders to support fair, timely and proportionate people decisions. The role also serves as custodian of the BAM central case tool, ensuring all case activity, advice, and outcomes are recorded accurately. The postholder will also support JV and Devonport -specific reporting and employment governance requirements, including workforce updates, forecast reports and employment-related information required under the site collective agreements. Strong data stewardship will enable meaningful insights, trend analysis, and informed decision making. Making Possible Provide expert employee relations advice, coaching and end-to-end case management support to managers across a broad range of ER matters, including disciplinary, grievance, absence, performance, probation, redundancy, TUPE and compliance investigations. Ensure all advice is legally compliant, aligned with BAM, Joint Venture and project-specific policies, and supports effective risk management and decision making. Manage cases fairly, consistently and in line with best practice, BAM values and project behavioural standards. Provide guidance on site-specific conduct and compliance issues such as Code of Conduct breaches, behavioural incidents, site access restrictions, confidentiality, data protection, social media misuse and safety-related concerns. Support managers in understanding the employment implications of client or project restrictions and operational requirements. Escalate complex or high-risk matters to the HR Business Partner as appropriate and work closely with Compliance on serious conduct concerns. Build strong relationships with key stakeholders, including managers, HR colleagues, Trade Union representatives, Occupational Health and legal advisors. Support positive engagement with Trade Union and employee representatives during ER casework, consultation activities and workforce change programmes. Ensure all interactions are conducted with professionalism, consistency and sensitivity to the wider industrial relations environment. Provide balanced support to all parties involved in case management, promoting employee wellbeing while maintaining compliance with organisational values and behavioural expectations. Demonstrate BAMs values in all communications, actions and decisions. Act as the primary owner and administrator of the BAM ER recording system, ensuring accurate and timely recording of advice provided, case notes, decisions and outcomes. Maintain high standards of data quality to support reliable reporting, governance and business insight. Analyse ER data to identify trends, recurring issues and opportunities for proactive intervention and manager support. Deliver a responsive, manager-focused advisory service that meets the demands of a multisite operational and construction environment. Provide practical employee relations guidance to operational leaders, taking account of workforce planning, site logistics, shift patterns, mobilisation, redeployment and operational pressures. Promote consistency of service, support the implementation of standardised processes and encourage effective collaboration between ER, HR Business Partners, People Services, Centres of Excellence and Compliance teams. Coach managers to address issues early, including attendance, conduct, performance, behavioural concerns, conflict and wellbeing matters, reducing unnecessary escalation to formal procedures. Support the continuous improvement of employee relations processes, governance and service delivery standards to enhance quality, consistency and efficiency. Develop productive relationships across HR, Operations, People Services and wider business functions. Contribute to the development of the advisory model by supporting workflow design, governance arrangements and escalation processes. Work collaboratively across Joint Venture and project teams to ensure consistent people practices, clear accountabilities and effective case management handovers. Support audit activity and ensure adherence to employment policies, procedures and governance requirements. Identify and escalate emerging ER trends or workforce risks that may impact industrial relations, operational delivery or organisational reputation. Ensure all data is managed in accordance with GDPR and BAM governance standards. What do you bring to the role? Essential Experience in employee relations case management within complex environments. Strong knowledge of UK employment law and employee relations best practice. Proven experience managing end to end complex ER cases, including disciplinary, grievance and investigation processes through to conclusion. Confidence in coaching, influencing and constructively challenging managers at all levels. Experience maintaining accurate ER records and using HR/ER systems. Ability to manage high volume ER activity and work in a in a dynamic, multisite operational environment with changing priorities. High levels of professionalism, integrity, and confidentiality. Desirable CIPD Level 5 (or equivalent experience). Experience working within volume ER and similar fast-paced industries. Strong analytical capability with confidence in producing HR data and insights. Experience working in environments governed by collective agreements, national working rule agreements or site-specific employment agreements. Mediation experience Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development TPBN1_UKTJ

Previous experience working as a Probate Administrator, Probate Case Handler, Estate Administrator, or similar position Proven hands-on experience administering probate matters and estates Strong understanding of probate processes and estate administration Experience handling probate applications an

Summary of Role: Reporting to the Group Head of People & Culture, the Senior HR Advisor is responsible for encouraging a value-add HR offering through providing expert HR guidance and support to managers and colleagues. The Senior HR Advisor handles matters sensitively, with empathy and confidentiality, mediating conflicts and resolving grievances with a diplomatic, commercial approach. • Primary Responsibilities:, • Direct line management for the HR Coordinator and HR Administrator including objective setting and measurement, performance management and ensuring both transactional and proactive activities are achieved, • Own and lead on well-being activities and taking the initiative to benchmark, analyse and determine the most appropriate actions to ensure the physical and mental health of all employees, • Supporting the Group Head of P&C in devising and delivering HR and people-management workshops to upskill line managers across the Group, • Lead on complex Employee Relations matters which may include restructuring, without prejudice discussions and grievances, across the Group to assess risk and encourage a considered approach to conclusion, • Role model the company values and behaviours to lead and inspire colleagues around the business, • Supporting tribunal matters including Early Conciliation, tribunal bundle preparation and ET3 and COT3 completion, • Supporting the delivery of implementing and onboarding a HRIS including build, testing and launch, • Division and regular review of policies and procedures in accordance with case law, statutory, legislative provisions and amendments, • Supporting the Group Head of People & Culture on the strategy for engagement including employee surveys, engagement initiatives and workplace culture-related activities, • Champion a culture of Equality, Diversity & Inclusion including regular activities, monitoring, addressing concerns and raising awareness, • Confidently challenging managers at all levels to ensure employees are appropriately recognised, involved, developed and supported, • Having personal accountability for the successful achievement of HR KPIs, • Support with any restructuring or reorganisational activities across the Group, • Working closely with the Talent Acquisition Lead to address recruitment and retention challenges in assigned business areas, • Support the implementation of performance management processes, including goal setting, performance appraisals, and performance improvement plans., • Implement initiatives to foster a positive work environment, improve employee engagement, and enhance workplace relations., • Overseeing monthly payroll cycles, • Driving continuous improvement, • Deputizing in the absence of the Group Head of People & Culture. Essentials Experience, Skills and Abilities: • CIPD level 5 minimum, • Extensive experience at HR Advisor level in a fast-paced organisation, ideally an SME, • Highly proficient in MS Excel including V-Look Ups, pivot tables and presenting data graphically, • Extensive, current and working knowledge of employment law, • Natural ability to build rapport and trust with all stakeholders, • Previous experience of implementing a HRIS is preferable, • Ability to influence and lead on best practice, • Confident, friendly and assertive

These opportunities suit experienced Mortgage Administrators, Case Managers or Mortgage Paraplanners with exposure to Buy to Let, Bridging finance, Commercial Mortgages and Development finance. Previous experience as a Mortgage Administrator, Case Manager or Mortgage Paraplanner. These roles focus o

IFA Administrator role supporting financial advisors and clients throughout the financial planning process, handling administrative tasks, client communication, and case progression.

Business Analyst Placement Programme - No Experience Required Our training will help you kick-start a new career in Business Analysis. We are recruiting for companies who are looking to employ our Business Analyst Traineeship graduates to support their continued growth. The best part is, you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion of the training programme. Whether you are working full time, part time or currently unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 simple steps and can be completed in as little as 3-6 months. Step 1 – Online Training Complete a selection of professional and industry recognised Business Analysis courses through our online learning platform. You will study from home using video tutorials, presentations and quizzes while working towards recognised BCS certifications. Step 2 – Practical Training Put your new skills into practice by completing real-world Business Analysis projects and case study scenarios. Our tutors will provide guidance and support throughout, helping you build practical experience that can be added to your CV. Step 3 – Official Exams At the final stage, we will prepare you to sit your official BCS Business Analysis exams. Exams can be taken online or at one of the approved test centres across the UK. Guaranteed Job Placement Once you have completed the Business Analyst Traineeship, our recruitment support team will help place you into an entry-level Business Analysis role within your local area. You could work in positions such as: • Junior Business Analyst, • Business Analyst Administrator, • Change Analyst, • Project Support Analyst, • Business Change Coordinator Through our employer network across the UK, we guarantee you will be offered a role upon completion of the programme or we will refund 100% of your course fees. At a one-off cost of £1499, or 13 interest-free monthly instalments of £130, this represents a fantastic opportunity to start a rewarding new career in Business Analysis with real long-term progression opportunities. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. Please note that this is a training course and fees apply

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

We are recruiting on behalf of a public sector organisation in East London seeking a Bilingual Personal Assistant to provide dedicated support to an elected representative. This is an excellent opportunity for a Bilingual Personal Assistant who is fluent in both Bengali and English and enjoys working within the local community, supporting residents and helping to resolve a wide range of enquiries. The successful Bilingual Personal Assistant will play an important role in managing communications, supporting casework and providing interpretation services, ensuring residents receive a professional and responsive service. Key Responsibilities: Provide administrative and personal assistant support to an elected representative. Translate verbal and written communications between Bengali and English. Respond to enquiries from local residents in a professional and confidential manner. Submit and manage casework through an internal case management system. Provide interpretation support during community meetings and advice sessions. Profile: Fluent Bengali and English with excellent written and spoken communication skills. Previous experience as a Personal Assistant, Administrator, Community Support Officer or similar role. Confident dealing with members of the public and handling sensitive information. Strong organisational and administrative skills. Understanding of confidentiality, GDPR and professional conduct requirements. Able to undertake a Basic DBS check. What's on Offer: £20-£30 per hour depending on experience. Flexible part-time hours (8 hours per week). Opportunity to make a positive impact within the local community. Varied and rewarding role involving administration, communication and community engagement. Supportive and professional working environment. If you are a Bilingual Personal Assistant fluent in Bengali and English and are looking for a flexible part-time opportunity in East London, we'd love to hear from you. To apply, please send your CV in English and in Word format to Tom. languagematters is acting as an employment business in relation to this vacancy

Behind the UK's leading social value platform is a team that keeps every contract running smoothly. This is your chance to be part of it. £30,000–35,000 DOE • Permanent - Hybrid, London (Elephant and Castle) About Social Value Portal Social Value Portal (SVP) has been measuring and reporting social value since 2014. Now the UK's market leader, it gives organisations across the public, private, and voluntary sectors the tools to track and maximise real-world impact. To date, SVP has helped unlock over £74 billion in social value across the UK. The role This Contract Management Executive role sits in the Support and Delivery team, reporting to the Customer Operations Manager. You'll process Contract Award Forms, manage supplier registrations, and handle contract value queries. It's a structured, methodical role where accuracy and consistency directly support how the business operates. You'll: Process Contract Award Forms and follow up on any outstanding supplier responses Manage customer and supplier queries through Salesforce case management Ensure supplier registrations are accurate and complete before handover to onboarding Support accounts with contract value and invoice queries, escalating where needed Keep engagement records up to date for full team visibility Act as escalation point for frontline account queries and customer issues Support with sending contracts for the sales team where applicable. What you'll bring Essential Experience in administration, customer service, or a coordination role Proficiency Microsoft Office, especially Excel. Excellent communication skills, both written and verbal. A meticulous approach to work, with the ability to manage multiple tasks simultaneously whilst meeting deadlines and SLAs. A proactive attitude and the ability to adapt in a fast-paced environment. Useful, not essential Experience in contract management or financial monitoring. Familiarity with Salesforce or a similar CRM platform An awareness of public sector contracting or procurement Benefits and culture Financial: Pension matched to 5%, life assurance at 4x salary, retail discounts with 200+ brands. Flexibility: Hybrid working (2–3 days in the London office), 25 days holiday plus bank holidays, your birthday off, enhanced parental leave. Development: Accredited training through The Knowledge Academy and access to the SVP learning academy. Wellbeing: Private medical insurance (WPA), 24/7 Employee Assistance Programme, independent financial advice through Mintago. Social: 6 paid volunteering days per year. Your employer has helped unlock over £74bn in social value across the UK. Working arrangements Location: London (Elephant and Castle) – Hybrid: 2–3 days in the office per week Contract: Permanent – Full-time – 9:00am–5:30pm How to apply Organised, methodical, and ready to get started? Click to apply and one of our team will be in touch (This role may also be listed as: Contract Support Executive, Contract Administrator or Contract Coordinator) Growing together. One hire at a time

Senior Mortgage Administrator – Office Manager (Independent Mortgage Brokerage) Senior Mortgage Administrator £35,000 – £45,000 Basic Salary Plus discretionary bonuses 5‑day working week (Monday–Friday) A high‑performing independent Mortgage Brokerage is expanding its operation and requires an experienced Senior Mortgage Administrator to join their flourishing team in their new offices. This position combines paraplanning complex mortgage cases with acting as the Office Manager, ensuring the smooth running of the office, its processes, and the overall workflow of an independent mortgage advice operation. The successful applicant will support several Mortgage Brokers and play a key role in maintaining the operational excellence of the office. Senior Mortgage Administrator – Skills Required: Previous Mortgage Administration / Paraplanning experience is essential - minimum 2 years Strong proficiency in MS Office (Word, Excel, Outlook) Excellent organisational skills and ability to manage office operations High level of attention to detail Professional communication skills Reliable, proactive, and able to prioritise effectively Senior Mortgage Administrator – Duties: Acting as office manager to ensure smooth daily operations and efficient processes Building client profiles within the CRM Completing and submitting Decision in Principles Completing and submitting full mortgage applications Completing and submitting insurance‑related applications Liaising with clients to collate documents and information required for full mortgage applications Chasing lenders, providers, solicitors, estate agents, and other third parties to ensure swift and smooth case progression Ensuring broker submissions are compliant Experience with protection‑related tasks (medical questionnaires, GP reports, etc.) is advantageous Why Join Us? This is an excellent opportunity for a committed Senior Mortgage Administrator who enjoys both technical case work and taking ownership of office operations. You will be joining a growing brokerage during an exciting period of expansion, with the chance to make a meaningful impact on both client service and internal processes. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

An opportunity has arisen to join our HR team at Central Hall Westminster as a HR Coordinator. Location: London, Westminster; This is an office-based role with an opportunity to work flexibly Salary: £35,000 per annum Contract: 12-months Fixed Term Contract (maternity cover) Reporting To: Acting Head of HR Department: HR Working Pattern: Monday – Friday Join one of London's most iconic event venues Central Hall Westminster (CHW) is the largest heritage events venue in Westminster, hosting conferences, exhibitions, graduations, corporate events, concerts and public gatherings from 2 to 2,000+ guests. Working with corporate organisations, charities, agencies and private clients, we deliver a diverse programme of events in one of London's most recognised venues. High-profile events hosted at Central Hall Westminster include the Netflix Wednesday Season 2 Global Premiere, The Late Late Show with James Corden, and the Burberry Fashion Show, reflecting our reputation for delivering memorable experiences in a unique and historic setting. CHW Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church’s ethics, and our vision is to be a leading venue blending modern day functionality with a rich heritage. A place people are proud to work, where integrity, caring, collaboration and innovation shape our decisions and actions. We are looking for an experienced HR Coordinator to support the Acting Head of HR with employee lifecycle, especially with recruitment and onboarding, payroll preparation, HR and training administration and reporting. Your responsibilities will include supporting with employee relations and case work and there will be an element to be involved in project work. You will manage the day-to-day administration of our HRIS, maintaining accurate employee data and supporting agreed system improvements and automations. About You You will have previous experience in an HR Administrator, HR Coordinator or similar operational HR role, with practical experience supporting recruitment, onboarding and the wider employee lifecycle, together with a sound understanding of employment law. You will be experienced in managing competing priorities and taking ownership of tasks through to completion. The role requires someone who consistently delivers high-quality, accurate work, communicates effectively with a range of stakeholders, and builds positive working relationships with employees, managers and external providers. You will have experience preparing payroll information, maintaining HR systems and employee records, and responding to routine HR enquiries. You will understand the importance of data protection, handling sensitive information appropriately, and recognising when matters require escalation. Given our organisation’s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential. Experience of HiBob, HR workflow automation, employee benefits, pensions or learning and development coordination would be beneficial. CIPD Level 3 or progress towards a relevant CIPD qualification would also be welcomed. Benefits As a member of our team, you will have access to a range of benefits, including: Private medical insurance Generous pension 25 days of annual leave plus bank holidays and paid birthday leave Family Friendly Policies Life assurance Enhanced sick leave Employee Assistance Programme 2 additional paid volunteering days each year 50% discount at our in-house café and discounts to food and shopping places in local area. Staff referral bonus We welcome applications from candidates with a variety of backgrounds, skills and abilities. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us

Probate Administrator South Croydon | Permanent | Full-Time Salary: Competitive and dependent on experience Seeking an experienced and highly organised Probate Administrator to join our growing team in South Croydon. This is an excellent opportunity for a knowledgeable probate professional who can hit the ground running and provide vital support within a busy probate department. Due to an upcoming team departure and an increasing workload, we are looking for a committed individual with hands-on probate administration experience who can manage case files efficiently while delivering a high standard of client care. The Role As Probate Administrator, you will play a key role in the administration of estates from initial instruction through to completion. You will be responsible for managing a varied caseload of probate matters, supporting clients throughout the process, and ensuring files progress smoothly and accurately. This role requires someone with genuine practical probate experience and the confidence to work independently while collaborating closely with the wider probate team. Key Responsibilities Setting up new probate files and managing case administration from instruction through to completion Gathering and collating estate and asset information from financial institutions and third parties Preparing probate documentation and applications for submission to the Probate Registry Assisting with inheritance tax assessments and related documentation Liaising with banks, building societies, investment providers, utility companies, and other organisations Maintaining accurate file records and case management systems Providing regular updates and support to clients throughout the probate process Chasing outstanding information and documentation to ensure cases progress efficiently Supporting the team in managing workloads and reducing case backlogs Ensuring all work is completed accurately and in accordance with company procedures and relevant regulations About You Essential Requirements Previous experience working as a Probate Administrator, Probate Case Handler, Estate Administrator, or similar position Proven hands-on experience administering probate matters and estates Strong understanding of probate processes and estate administration Experience handling probate applications and estate-related correspondence Excellent administrative, organisational, and communication skills Ability to manage multiple cases effectively and work independently High attention to detail and accuracy Desirable Requirements Experience using Exizent or other probate case management software Knowledge of trusts and charitable legacies Experience providing client onboarding and regular client updates Background within a solicitor's practice, will-writing company, or probate specialist organisation What We're Looking For We are particularly interested in candidates who: Have practical rather than purely academic probate knowledge Can quickly take ownership of work and contribute from day one Are looking for a long-term career opportunity Demonstrate commitment, reliability, and professionalism Thrive in a busy environment and enjoy helping clients through sensitive matters What We Offer Permanent, full-time position Competitive salary based on experience Supportive and collaborative team environment Opportunity to develop your probate expertise further Stable and growing business with a strong reputation in the sector Location This role is based in our South Croydon office and requires regular office attendance everyday with no option to work from home. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Our clients are looking for a Support Administrator to help their customers. You will work with your team to efficiently resolve cases, and deliver a fantastic experience to customers in need. Goals Quality resolutions to cases are provided quickly and efficiently. You work harmoniously with your team, the Support Team lead, the wider Customer Experience team, and the Product team to provide an excellent customer experience. You're always improving your capability as a support agent, and your expertise with NetSuite. Your solutions to cases are simple, elegant, and follow industry and Company's best practices. Responsibilities Attend and actively participate in the regular Support Team rituals such as daily stand-ups. Lead by example in following all processes for your team and the wider business. Prioritise your workload and proactively work with Customer Experience leadership to ensure the best experience for our customers. Implement quality solutions following Company's and industry best practices, and test every solution thoroughly. With every case, ensure the customer gains a good understanding of how our product functions. Allow efficiency to guide your way of working, and your solutions

Job Summary This role is responsible for supporting the day-to-day delivery of the firm’s business development and marketing activities working closely with the different groups of patent and trade mark attorneys. Duties will include, but are not limited to, supporting and delivering a range of business development and marketing initiatives across the firm, including client and sector targeting, pitches and proposals, campaigns and content, client development activities and BD reporting. The role will act as a day-to-day point of contact for members of the firm, working closely with them to identify and progress business development opportunities. The role will also support the delivery of wider BD and marketing initiatives and projects throughout the year, as determined by the Business Development & Marketing Director. The role is supported by a Marketing & Business Development Administrator. Key Responsibilities • Help drive and support business development and profile raising activities across the firm, working closely with partners, attorneys and the wider Marketing & Business Development team., • Support assigned business development sector groups, including attending meetings, contributing ideas, maintaining action plans, support pitches and client presentations, and helping to progress agreed initiatives, • Support fee earners attending international conferences and trips, including pre-conference research, targeting and business development planning, and coordinate follow-up activity where appropriate., • Provide support to the UK referrers programme as required., • Assist with the generation of reports to support business development meetings, practice group meetings and Executive Committee meetings as required, ensuring that appropriate and accurate data is included from Inprotech and other relevant sources., • Develop and maintain useful materials such as general collateral, testimonials, case studies, directory materials etc., • Write submissions to the major legal directories, liaising with partners and attorneys ensuring deadlines are met., • Liaise with the firm’s PR advisers and assist where necessary with the placing of articles and with providing press comment from attorneys., • Planning and delivery of events., • Manage day-to-day website content, working with the Marketing & Business Development Administrator on content uploads and with the firm's website developers where required., • Monitor website and social media performance using Google Analytics and other available tools, identifying trends and recommending opportunities to improve engagement and website traffic., • Use digital performance data to recommend improvements to content scheduling, promotion and channel activity, including identifying content that may benefit from paid promotion

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. Due to business growth, the company are currently keen to recruit a Mortgage Paraplanner (handling Residential and BTL mortgage cases, plus associated Protection cases) to join their established team based within their modern South West London office. This is predominantly an office based role, with the opportunity to also work from home on one day per week. This is a great opportunity for either an established Mortgage Paraplanner, for an experienced Mortgage Administrator who is keen to work within a more technical position or possibly for an experienced Mortgage Advisor/Broker who is now keen to move away from an advice based role but that still wants to use their technical mortgage product knowledge to good effect. The working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture. The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress for example into either a Team Leader role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification. Key responsibilities: Job activities will include: • You will aid the companies Managing Director and Mortgage and Protection Advisor’s by completing mortgage and associated protection product research, assisting to source the ideal mortgage and protection products to meet specific clients criteria., • You will liaise between the companies Managing Director, Mortgage and Protection Advisor's, Mortgage and Protection Administrator’s, the Mortgage Lenders, Protection Providers, Solicitors and the company's clients to aid the progress of mortgage and protection cases successfully through to their completion., • You will provide excellent levels of service., • You will use relevant mortgage product sourcing software and the various lenders online platforms/portals to submit Residential & BTL mortgage applications suitably., • You will use relevant protection product sourcing software and the various protection providers online platforms/portals to submit insurance applications suitably., • Ensuring all work meets the required FCA compliance standards. Key candidate attributes: • Strong Mortgage Paraplanning/Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms., • Strong organisation and planning skills., • Excellent communication skills, both written and verbal., • Must demonstrate technical ability and be confident with mortgage case terminology., • Must be able to demonstrate initiative and ability to time manage and prioritise mortgage and protection applications suitably., • Enjoy working within a team., • Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary of circa £40,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £4,000 annually. All leading to a possible first year annual OTE of up to circa £43,000 to £45,000 within this role. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities • Lead, motivate and develop a team of six Customer Service and Administration professionals., • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations., • Manage workflows, priorities and service standards across the department., • Take ownership of complex and escalated customer complaints through to resolution., • Support, coach and develop team members to achieve high levels of performance and accountability., • Monitor KPIs, service levels and productivity, implementing improvements where required., • Identify opportunities to streamline processes and improve the customer journey., • Ensure compliance with company procedures and industry regulations., • Build strong working relationships with internal departments, clients and external stakeholders. About You • Previous experience managing a customer service and/or administration team., • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment., • Confident dealing with challenging conversations and high-level customer complaints., • Resilient, decisive and solutions-focused with the ability to make balanced decisions., • A proactive leader who takes ownership and drives continuous improvement., • Strong organisational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Comfortable coaching, motivating and holding people accountable., • Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

We are currently recruiting for an experienced Administrator to join a dedicated Special Educational Needs team within a specialist education setting. This is a fantastic opportunity for someone with a strong understanding of the Education, Health and Care Plan (EHCP) process and SEND legislation, who is passionate about supporting children and adults with additional needs. Key Responsibilities: Manage and coordinate EHCPs from assessment through to annual review. Work closely with parents, carers, teachers, therapists, and local authority professionals. Ensure all statutory deadlines and SEND regulations are met. Coordinate annual reviews and maintain accurate pupil records. Support placement consultations and contribute to positive outcomes for pupils. Act as a key point of contact for EHCP-related queries and case management. About You: Previous experience working within SEND, EHCP, education, or local authority services. Strong knowledge of the EHCP process and SEND Code of Practice. Excellent organisational and case management skills. Confident communicator with experience liaising with multiple stakeholders. Strong attention to detail and ability to manage a busy workload. Experience within a school, academy trust, local authority, or children's services environment would be highly advantageous. What's on Offer: Supportive and collaborative working environment. Opportunity to make a genuine difference to the lives of children and adults. Competitive salary and benefits package. Ongoing professional development opportunities.If you have experience as an EHCP Officer, SEND Officer, SEND Caseworker, SEN Coordinator, EHCP Coordinator, or SEND Administrator, we'd love to hear from you. Apply today or contact us for a confidential discussion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website