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About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial backing and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a General Manager that can lead on Operations and help us secure our regained reputation for fast, friendly and professional service while making sure the trickier aspects to operating a 250-cover venue are handled, keeping the MD free to secure new locations. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a set agreed percentage of service charge, bonuses for hitting realistic targets, loads of support from above and below, clear direction and career advancement are all on offer as you share in the thrill of opening new markets, product lines and locations!
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Job description Global Reach Business Solutions Ltd is seeking a highly skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring the seamless operation of our systems that support accounting, bookkeeping, tax consultancy, and administrative services. The ideal candidate will bring expertise in IT systems, databases, and network administration to enhance our business operations and client service delivery. Duties 1. System Management: Install, configure, and maintain hardware, software, and operating systems. Oversee the performance and availability of IT systems to ensure smooth business operations. Implement system upgrades, patches, and security updates. 2. Database Administration: Manage and optimize databases used for accounting, auditing, and administrative services. Ensure the security, integrity, and backup of all company data. 3. Network Administration: Monitor and manage company networks to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Maintain firewalls, routers, and VPNs for secure communication. 4. Technical Support: Provide technical support to internal teams for resolving IT-related issues. Assist in troubleshooting and resolving client issues related to IT systems. 5. IT Security: Implement and maintain cybersecurity protocols to safeguard company and client data. Monitor systems for vulnerabilities and respond to security breaches. 6. Documentation and Reporting: Maintain detailed records of IT systems, procedures, and troubleshooting efforts. Provide regular reports on system performance and IT-related activities. Skills Proficient in system administration with hands-on experience in managing IT infrastructures. Strong knowledge of computer networking principles and practices. Familiarity with SharePoint administration is highly desirable. Excellent analytical skills to diagnose problems effectively. Proficient in using Excel for data analysis and reporting purposes. Strong command of English, both written and verbal, for effective communication. Experience with DHCP configuration and management. Knowledge of PowerShell scripting for task automation is advantageous. We invite motivated candidates who are eager to contribute to our team while enhancing their skills in a supportive environment.
Secretary/Administrator Job Type: Part-Time (with potential for Full-Time) We are an established mortgage brokerage firm based in Kensington, dedicated to providing exceptional service to our clients. Our team is committed to helping individuals and families secure the best mortgage solutions tailored to their needs. Key Responsibilities: · Provide administrative support to ensure efficient operation of the office. · Answer and direct phone calls, emails, and other correspondence. · Schedule and coordinate meetings, appointments, and travel arrangements. · Prepare and distribute memos, letters, and other documents. · Maintain filing systems, both electronic and physical. · Assist in the preparation of regularly scheduled reports. · Handle sensitive information in a confidential manner. · Perform other administrative duties as assigned. Qualifications: · Proven experience as a secretary or administrative assistant. · Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular). · Excellent time management skills and the ability to prioritize work. · Attention to detail and problem-solving skills. · Strong organizational skills with the ability to multi-task. · Excellent written and verbal communication skills. · High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus. Working Hours: · Monday to Friday, 8:00 AM to 5:00 PM, with a 45-minute lunch break. How to Apply: Interested candidates are invited to submit their CV. We look forward to hearing from you!
Are you an experienced leader with a passion for delivering exceptional customer service and driving retail success? We are looking for a dedicated and dynamic Retail Manager to join our team! This is a fantastic opportunity for a motivated professional to oversee all aspects of store operations, lead a talented team, and ensure our customers have an outstanding shopping experience. Key Responsibilities: As a Retail Manager, you will: Team Leadership: Recruit, train, and develop staff to maintain a high-performing team. Assign tasks, monitor progress, and provide regular feedback on staff performance. Foster a positive work environment that encourages collaboration and growth. Customer Service Excellence: Liaise with staff to provide up-to-date information on merchandise and special promotions to customers. Ensure customer complaints and queries regarding sales and services are resolved promptly and effectively. Stock Management: Ensure adequate reserves of merchandise are maintained and oversee efficient stock management. Examine the quality of merchandise to meet customer expectations. Financial Oversight: Oversee the maintenance of financial and operational records. Authorise payments for supplies, decide on pricing strategies, discounts, and credit terms. Store Presentation & Security: Ensure effective use of advertising and display facilities to maximise sales. Oversee security arrangements to protect the premises and its assets. Experience not sessional however will be preferred. Education minimum GSCS
IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.
Kitchen Porter MONDAY to FRIDAY Job Description: Location: Urban Greens St James's Park SW1H 0PH Position Overview: Urban Greens is a vibrant and health-conscious salad bar offering fresh, seasonal, and innovative salads to our community. We are currently seeking a reliable and hardworking Kitchen Porter to join our dynamic team, ensuring our kitchen operates smoothly and efficiently. This is a Monday to Friday role, perfect for someone looking for stable hours and a supportive working environment. Key Responsibilities: Maintain cleanliness and hygiene throughout the kitchen, including washing dishes, utensils, and kitchen equipment. Assist kitchen staff with basic food preparation tasks, such as chopping vegetables and preparing ingredients. Ensure kitchen surfaces, floors, and storage areas are clean and sanitary at all times. Manage waste disposal and recycling according to company policies. Organise and restock cleaning supplies and kitchen equipment as needed. Assist with unloading and storing deliveries to ensure proper stock rotation and food safety compliance. Follow health and safety regulations to maintain a safe working environment for all staff. Requirements: Previous experience in a kitchen porter or similar role is preferred but not essential. Ability to work efficiently in a fast-paced environment. Strong attention to detail and commitment to cleanliness. A positive, can-do attitude and willingness to help where needed. Good time management skills and the ability to work independently. Knowledge of food safety and hygiene practices (training provided if needed). Urban Greens is an equal opportunity employer. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
An Incredible Opportunity for a Restaurant Manager! Are you a passionate, ambitious leader with a flair for Italian fusion cuisine? This is your chance to join a thriving, privately owned restaurant group at a pivotal and exciting stage of its growth. What We’re Looking For A natural talent for delivering exceptional customer service. A minimum of 3 years’ experience as a manager in a fast-paced, high-energy restaurant setting. Creativity and a drive to implement your own ideas to elevate the business. Hands-on leadership, ensuring smooth day-to-day operations. A passion for developing your team and nurturing talent for future growth. The ability to foster a lively, welcoming atmosphere while leading by example. Meticulous attention to cleanliness, food hygiene, and safety standards. Proficiency in stock control, weekly reporting, and budget management. Expertise in managing rotas, sales forecasting, and staying ahead of trends. What’s in It for You? Career progression with a fast-growing, innovative brand. An attractive bonus structure. Access to ongoing training and professional development. A real opportunity to make a difference and influence the brand’s future. Discounted, delicious food to enjoy! Company pension for long-term security. If you’re ready to lead, inspire, and grow within an ethical, forward-thinking brand, this is your moment. Join us and be part of something extraordinary!
Description of the Company : Are you a curious and innovative problem-solver looking to make an impact? At InvictIQ, we are transforming the way technology is used in the Health and Social Care, empowering organisations to deliver better outcomes. Bring your passion and curiosity as you explore, collaborate, and innovate to build solutions that truly matter. Together with a team of forward-thinking individuals, you will test new ideas, learn and grow, and help shape a brighter, more exciting future—for our clients, their communities, and your career. Shape the future of Care. If you are ready to take on meaningful challenges and thrive in a supportive, dynamic environment, InvictIQ is the place to make your mark. Responsibilities: • Software Design and Development: Analyse requirements, design solutions, develop clean, maintainable code (Java, Python, C++), follow best practices, ensure consistency, and deliver projects on time and within budget. • Testing and Debugging: Thoroughly test InvictIQ's applications, identify and resolve bugs and performance issues, develop and execute various tests, use debugging tools, document and report defects. • Software Maintenance and Optimisation: Maintain and update InvictIQ's applications, improve functionality and user experience, refactor and optimise code for efficiency and scalability, monitor performance, and provide technical support. • System Integration and Architecture: Integrate components to create cohesive systems,design scalable and secure architecture aligned with business requirements, evaluate and recommend technologies, ensure smooth deployment and operation. • Documentation and Knowledge Sharing: Create and maintain technical documentation (requirements, specifications, user manuals), document code and processes, participate in code reviews, share knowledge through training and discussions. • Continuous Learning and Improvement: Stay updated with the latest trends and best practices, participate in professional development activities, contribute to improving InvictIQ's development processes and tools, continuously enhance skills. • Collaboration and Communication: Collaborate with team members, stakeholders, and clients to understand requirements and deliver successful projects, communicate technical concepts clearly, participate in meetings and presentations, ensure software meets quality standards and user expectations. • Problem-Solving and Critical Thinking: Analyse complex problems, develop effective solutions using logical reasoning and technical expertise, break down complex tasks, identify and mitigate risks, adapt to changing requirements while maintaining project timelines and quality standards Essential Requirement: • Proficiency in C#, .NET Framework, .NET Core, and object-oriented programming concepts • Experience with web technologies (ASP.NET Core, ASP.NET MVC, HTML, CSS, JavaScript) and frameworks (Angular, React) • Proficiency in working with databases (Microsoft SQL Server, Azure SQL Database) and NoSQL databases (Azure Cosmos DB) • Experience with Azure Cloud services (App Service, Functions, Kubernetes Service) and storage solutions (Blob Storage, Cosmos DB, SQL Database) • Knowledge of Azure AI and Machine Learning (Cognitive Services, Machine Learning Studio) • Familiarity with DevOps practices and Azure DevOps for source control, CI/CD • Strong problem-solving, analytical skills, and attention to detail Desirable: • Knowledge of software testing methodologies and test-driven development • Excellent communication, collaboration, and interpersonal skills • Understanding of software architecture patterns, principles, and design patterns • Willingness to learn and adapt to new technologies, frameworks, and tools • Strong time management, prioritisation, and organisational skills Experience: 2-4 Years in Software Development Qualification : A degree-level qualification in Computer Science This is a fantastic opportunity to join a fast-growing company who offer exciting career development opportunities. If the role sounds of interest, please submit an up to date CV immediately with a cover letter as to what you can contribute to the role.
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
Senior Sous Chef Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Senior Sous Chef with a Michelin Pedigree and a minimum 5 years in high-end establishments to join Chef Adam Simmonds on this new adventure. The ideal Senior Sous Chef will: - Have minimum 1 year experience in a Michelin Star kitchen or 4AA - Be genuinely passionate about the hospitality industry - Have a real interest in food development and in exploring different culinary techniques - Have a stable career background - Flexible with working schedule and tasks, supporting Chef Patron as business requires - Experienced in managing Health and Food Safety due diligence - Be well organised and will possess a hardworking attitude - Be a hardworking individual with a ‘can do’ attitude - Have a good command of the English language - Be happy to work in an open space kitchen and guest facing The Senior Sous Chef will: - Ensure the consistent smooth running of the back of house department - Follow and support Chef Patron during the development of menus - Maintaining a high level of food quality and production - Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety - Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources - Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy, using Food Alert (previous experience with the system preferable but not a must) - Organise orders and complete staff rotas - Ensure all Training & Development is completed together with health & safety regulations - Work closely with Chef Patron to guarantee the vision is consistently met - Follow company grooming standards and will always maintain an immaculate presentation If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.
Job Title: Van Delivery Driver Location: DARTFORD (DA1 1JQ) Type of Employment: Permanent - Full Time (Self-Employed) Working Pattern: Days - Weekend Working Included Exciting Opportunity: 3.5 Tonne Delivery Driver – Dartford Employer: Danmar Delivery Ltd Partner: DPD Group UK (Under Franchise Agreement) Join Our Team of Delivery Experts! Are you looking for a dynamic, rewarding role where your dedication is recognized and rewarded? Danmar Delivery Ltd invites reliable, customer-focused individuals to join us as 3.5 Tonne Collections and Delivery Drivers. Help us deliver smiles, one parcel at a time, while building a fulfilling career. What We Offer: Attractive Earnings: Competitive delivery rates, performance bonuses, and commission pay. Flexible Schedule: 5–6 days per week with weekend included. Supportive Environment: Collaborative team culture with opportunities to grow. Perks: Free uniform, bi-weekly pay after 4 weeks worked, and access to the DPD Saturn App for efficient delivery management. Job Security: Permanent role in Bromley and Dartford areas. What You'll Do Deliver and collect parcels within a 60–80-mile radius of Dartford. Provide exceptional customer service with professionalism and a smile. Safely operate and maintain a company vehicle. Load and unload parcels (up to 50 lbs). Maintain accurate records and address customer concerns. What We're Looking For Experience: Over 25 years old and 1 year in the delivery industry preferred. Driving License: Valid UK manual license (held for at least 3 years), max 6 points. DBS Check: Clean criminal record. Location: Proximity to Dartford (DA1) is a plus. Physical Fitness: Able to lift and carry packages up to 50 lbs. Communication Skills: Clear and professional verbal and written communication. Flexibility: Available for weekends and holidays if needed. Why Choose Us? High Performance, High Reward: Average 100–150 stops per day with incentives to match your effort. Growth Opportunities: Be part of a growing team under DPD Group UK. Effortless Management: Streamlined operations through the DPD Saturn App making delivery. Community-Driven Culture: Join a supportive, collaborative environment. Work Authorization: Must have UK Passport or Work Permit in UK. Start Date: ASAP – Apply Today! Ready to hit the road with us? Become a vital part of Danmar Delivery Ltd and make every day a journey of excellence. Let’s move the world together—one delivery at a time. Apply Now!
Location: Witton, Birmingham Shift Options: Day Shift: 9:00 AM - 6:00 PM Night Shift: 9:00 PM - 6:00 AM Hourly Pay: £11.15 - £14.78 (depending on experience and shift preference) About the Company: We are partnering with a top-tier company in the telecommunications sector, serving both retail and wholesale markets. We are looking for enthusiastic individuals to join our warehouse team. As a Warehouse Operative, you will contribute to the efficient and timely packing and handling of key products in this dynamic industry. This is a fantastic opportunity to join a growing team with a competitive salary and flexible working hours. Role Overview: As a Warehouse Operative, you will be responsible for ensuring that orders are packed accurately, inventory is managed properly, and products are stored securely. Your role will be crucial to the overall flow of operations, ensuring that customers receive their products in perfect condition and on time. Key Duties: Order Fulfillment: Pack products with precision according to customer orders, ensuring the right items are selected from the conveyor belt. Quality Assurance: Double-check that all items are correctly packaged, labeled, and meet the required standards. Stock Management: Safely organise packed goods and ensure all stock is properly stored and accessible. Inventory Assistance: Help with periodic stock checks and ensure that inventory records are accurate. Safety Compliance: Follow all workplace health and safety regulations to maintain a secure and clean working environment. Skills & Experience Required: Attention to Detail: Ensure the correct packaging and accuracy when packing items for delivery. Physical Endurance: Ability to handle physical tasks, including lifting and moving packages. Team Collaboration: Comfortable working as part of a team in a fast-moving environment. Basic Technology Skills: Ability to work with warehouse management systems (training provided). Previous Experience (Preferred): Experience in a warehouse or packing role is beneficial but not required. Full training will be provided. Why You Should Apply: Attractive Pay: Earn between £11.15 to £14.78 per hour based on your experience and chosen shift. Flexible Hours: Choose between day and night shifts to match your schedule. Supportive Team: Work in a friendly, collaborative environment where safety and performance are top priorities. Interested? If you are looking to join a reputable company in the telecommunications industry, apply now! Submit your CV and take the first step toward an exciting new career. We welcome applications from people of all backgrounds and experiences. Note: This is a full-time position with the possibility of overtime. We are an equal opportunity employer.
Job Title: Van Driver with Own Van – VOi Scooter Collection and Delivery Oxford Description: We are seeking self-employed van drivers with OWN VAN to support our operations in collecting and relocating VOi Scooter across Oxford and Buckinghamshire. This is an excellent opportunity for those looking for flexible work with bi-weekly pay, ideal for individuals comfortable with being on the road and completing tasks independently. Responsibilities: Collect and redistribute VOi Scooters in specified areas across Oxford and Buckinghamshire. Ensure Scooters are handled with care and properly secured during transit. Replace batteries to maintain the operation of the Electric Fleet. Meet daily targets and provide updates on completed tasks. Use the provided app or system to log collections and deliveries. Requirements: Must own a van suitable for transporting Scooters. (Ideally Electric Van) Valid UK driving license and the right to work in the UK. Familiarity with Oxford/Buckinghamshire roads and traffic conditions. Self-motivated with excellent time management skills. Reliable smartphone for task updates and communication. Benefits: Weekly pay based on tasks completed. Earnings of £500 -£1500 per week Day and Night Shift available. Competitive earnings potential. Pay: Payment per task completed, with competitive rates. We look forward to hearing from you!
🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary: We are seeking an experienced and dynamic Assistant Bar Manager to oversee our bar operations. The ideal candidate will possess a strong background in bartending and hospitality, with a passion for delivering exceptional customer service. As the Assistant Bar Manager, you will be responsible for managing staff, ensuring compliance with food safety regulations, and maintaining high standards of service within a vibrant and fast-paced environment. Duties: - Supervise and train bar staff to ensure excellent service and adherence to company standards. - Oversee daily bar operations, including inventory management, ordering supplies, and maintaining cleanliness. - Develop and implement innovative drink menus that align with current trends and customer preferences. - Ensure compliance with health and safety regulations, including food safety practices. - Manage customer relations by addressing concerns promptly and professionally. - Monitor financial performance of the bar and assist in budgeting processes. - Collaborate with kitchen staff to ensure seamless service during busy periods. - Maintain a positive work environment that fosters teamwork and employee development. What are we looking for: - Proven experience in bartending within a hospitality or restaurant setting. - Strong leadership skills with the ability to motivate and supervise a team effectively. - Knowledge of food and hygiene safety regulations practices. - Excellent communication skills, both verbal and written. - Ability to multitask in a fast-paced environment while maintaining attention to detail. - Familiarity with food production processes is an advantage. - A passion for creating memorable experiences for guests through exceptional service. In return, you will be rewarded with: - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 employee referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. Join us as we continue to elevate our bar experience, ensuring that every guest leaves satisfied!
Overview We are seeking a skilled and detail-oriented Database Administrator to join our dynamic team. The ideal candidate will be responsible for managing, maintaining, and optimising our database systems to ensure high availability and performance. This role requires a strong understanding of database design, performance tuning, and the ability to work with various database technologies. If you are passionate about data management and have a knack for problem-solving, we would love to hear from you. Duties Responsible for the Customer records on the groups CRM database, answering to the CRM manager you will be required to work towards targets ensuring all data is maintained to a high standard for the group. Updating customer communication preference including unsubscribe and opt out requests, and general data cleansing when marketing campaigns are run. Based on customer requirements, updating the websites on SQL platform with new features enhancing the purchase and sales of the cars. Participating in code and design reviews for MySQL components and maintaining system security and data integrity. Regularly conduct validation and quality checks on our data sets to ensure accuracy and reliability while recommending opportunities to improve how we assess commercial performance Using Strong technical skills in SQL and python to ensure website showcase the clear data around the resale numbers and catering to customers’ requirements. Requirements Proven experience as a Database Administrator or in a similar role. Strong knowledge of SQL and MySQL databases. Experience with server management and Linux operating systems. Familiarity with SSIS (SQL Server Integration Services) for data integration tasks is advantageous. Expertise in performance tuning techniques for optimising database operations. Understanding of high availability concepts and implementations. Ability to vaticinate potential issues before they arise through proactive monitoring. Excellent analytical skills with a keen attention to detail. Strong communication skills, both written and verbal, to collaborate effectively with team members. Join us in harnessing the power of data to drive business success! Job Types: Full-time, Permanent Pay: £30,004.57-£32,000.00 per year
Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.
Part-Time Driver and Inflatable Operator Active Day Camps’ partner Active Events are actively recruiting, a reliable, energetic, and customer-focused individual to join our team as a Part-Time Driver and as an Inflatable Operator. This dual role involves delivering, setting up, and packing up inflatable units and event equipment like Bouncy Castles, Silent Disco, Soft Play etc, while ensuring customer satisfaction. If you enjoy hands-on work, being outdoors, and interacting with people, this role is perfect for you! Responsibilities: · Safely drive Company Vehicle to deliver Inflatables and Event Equipment to various locations in London only. · To be reliable and show up for all shifts on time. · Load and unload equipment in a safe and organised matter – ensuring no damage can be done to the item(s). · Assemble and install inflatables and other event equipment at customer sites · Ensure all equipment is clean, secure, and properly set up according to safety laws/standards. · Dismantle and pack equipment after events, ensuring it’s ready for the next use. · Interact professionally with clients, providing excellent customer service. · Demonstrate how to safely operate inflatables and event items when necessary. · Inspect and clean equipment before and after events. · Report any damages, repairs or maintenance needs to management. · Availability to work weekends, holidays, and flexible hours based on event schedules. · Strong attention to detail and commitment to safety protocols. · Excellent communication, time keeping and customer service skills. · Keeping accurate records of deliveries, mileage, and fuel, and submitting documentation to management. · Communicate any issues with vehicles, products or deliveries immediately to line manager. · Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets. · As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times. · To ensure all our customers receive an amazing delivery service every time. · To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements Qualifications · Valid Manual Driver’s Licence – with a clean driving record. · Ability to lift and carry heavy equipment (up to 75 kg). · Prior experience in event set-up, delivery driving or similar roles is desirable but not essential. · Be willing to undergo an enhanced DBS check processed by us, no upfront cost. Please Note: Events will be both indoor and outdoor, you will not be able to use the company van for other work. Pay · £14 per hour / full day rate can be agreed in busier periods. · Reimbursed for petrol etc. How to Apply · CV with contact details to – Closing Date is 5th February 2025
Job Description: Office Worker – Alive! Nationwide (Taunton Office) Position: Office Worker Location: Taunton, UK (Office-based) Salary: £25,000 - £28,000 per annum (dependent on experience) Hours: 37.5 hours per week Holidays: 25 days annual leave About Us. Alive! Nationwide is a compassionate and dedicated organisation focused on empowering survivors of domestic abuse through expert legal assistance and support. Our mission is to ensure individuals feel supported and capable of navigating the justice system with dignity and respect. We are looking for an Office Worker to join our team in our new national office to join our dynamic team. Key Responsibilities • Administrative Support ◦ Manage day-to-day office operations, ensuring a professional and welcoming environment. ◦ Handle correspondence, including emails, phone calls, and letters, ensuring prompt and professional responses. ◦ Organise and maintain office documentation, records, and filing systems securely and efficiently. • Client and Team Support ◦ Serve as a first point of contact for clients, offering a compassionate and respectful approach. ◦ Assist the team with scheduling appointments, preparing meeting materials, and coordinating activities. ◦ Ensure clients feel supported and informed throughout their engagement with Alive! Nationwide. • Operational Coordination ◦ Monitor and order office supplies to maintain an organised workspace. ◦ Liaise with suppliers, service providers, and other stakeholders to ensure the smooth operation of office facilities. ◦ Support the implementation of new processes and systems in the Taunton office. • Data Handling and Reporting ◦ Accurately input and manage data within organisational systems. ◦ Prepare regular reports as needed, ensuring data confidentiality and compliance with organisational standards. Essential Skills and Qualifications • Strong administrative skills, with experience in managing office workflows and systems. • Excellent communication skills, both written and verbal, with the ability to handle sensitive and confidential information with discretion. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology. • Ability to manage multiple tasks and prioritise workload efficiently.• Empathy and understanding when working with clients in vulnerable situations. What We Offer • Competitive salary, ranging from £25,000 to £28,000 per annum, based on experience. • Generous annual leave of 25 days. • An opportunity to be part of a compassionate and mission-driven organisation. • A supportive and inclusive working environment in our newly established Taunton office. Join us in making a meaningful difference. If you’re organised, empathetic, and passionate about supporting a mission-focused organisation, we’d love to hear from you.
Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.