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Traffic management jobs in United Kingdom

  • Social Media Manager
    Social Media Manager
    5 hours ago
    £34000–£40000 yearly
    Full-time
    London

    Location: 182–184 High Street North, London, England, E6 2JA Employment: Permanent · Full-time Working Hours: Monday to Friday, 9:00 am – 5:30 pm (37.5 hours per week, excluding a 1-hour daily unpaid break) Salary: £34,000–£40,000 per annum, depending on experience About Us TERO ENERGY LIMITED is a UK-based company specialising in industrial equipment, machinery components and technical solutions. We are looking for a creative and motivated Social Media Manager to strengthen our online presence and support business growth. Key Responsibilities · Manage and develop the company’s Instagram and Xiaohongshu accounts, including content planning, publishing and audience engagement. · Maintain and regularly update the company website, including product listings, images, descriptions and promotional content. · Produce professional marketing materials, including social media posts, product graphics, short videos and promotional campaigns. · Communicate with suppliers of our parent company to obtain product photos, videos, technical specifications and other marketing materials for promotional activities. · Develop and implement marketing strategies to improve brand awareness and attract potential B2B customers. · Analyse website traffic and social media performance to improve marketing effectiveness. Requirements · Previous experience in social media management or digital marketing. · Good understanding of Instagram, Xiaohongshu and website content management. · Strong content creation, graphic design and basic video editing skills. · Excellent communication and organisational skills. · Ability to work independently and coordinate with internal teams and external suppliers. · Knowledge of industrial products or B2B marketing is an advantage. · English and Chinese language skills are desirable but not essential.

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  • Delivery Driver
    Delivery Driver
    1 day ago
    £13–£15 hourly
    Full-time
    Surbiton

    Company: LDN Hire Ltd Location: Chessington (KT9) & Ashford (TW15), London Salary: Starting from £13.00 per hour Job Type: Driver Working Days: Monday to Friday, with weekend availability required About Us LDN Hire Ltd is a London-based self-drive minibus hire company specialising in 9 to 17-seater vehicles. We provide reliable minibus hire services to customers across London and beyond, including vehicle delivery and collection. We are currently looking for a reliable, professional and motivated Driver to join our team. If you enjoy driving, working independently and having a varied working day rather than being stuck behind a desk, this could be the ideal opportunity for you. About the Role As a Driver, you will play an important part in the day-to-day operations of LDN Hire. Your primary responsibility will be delivering and collecting minibuses from customers across London and surrounding areas, carrying out vehicle inspections and ensuring every handover is completed professionally and efficiently. The role involves travelling between customer locations, our Chessington and Ashford depots, and other operational sites. You will also be required to use public transport between jobs when necessary. You will often be working independently and representing LDN Hire directly when meeting customers, so punctuality, reliability, attention to detail and excellent customer service are essential. Key Responsibilities Vehicle Delivery & Collection • Deliver and collect minibuses from customers across London and surrounding areas., • Carry out thorough vehicle inspections before delivery and upon collection, including photographs and damage reports., • Ensure the correct vehicle is delivered to the customer in accordance with booking instructions., • Complete vehicle handovers, explaining basic vehicle controls and features to customers where necessary., • Follow company procedures for deliveries, collections and vehicle returns., • Drive safely and responsibly, complying with all road traffic regulations., • Communicate estimated arrival times and any delays to customers and the office team. Vehicle Inspections & Quality Control • Carry out basic vehicle safety checks, including tyres, lights, fluid levels and general condition., • Identify and report any existing or new damage, defects or mechanical issues., • Ensure vehicle inspection reports are accurate and completed correctly., • Check fuel levels, mileage and vehicle equipment during handovers., • Report any issues that could affect a vehicle's availability for its next booking. Customer Service • Provide a friendly, professional and helpful service during vehicle deliveries and collections., • Communicate clearly and politely with customers., • Answer basic customer questions and refer any issues to the office team., • Represent LDN Hire professionally at all times., • Handle customer concerns calmly and efficiently. Fleet Operations & Travel • Travel between customer locations and company depots using public transport when required., • Assist with moving vehicles between our Chessington and Ashford locations., • Transport vehicles to and from garages, MOT centres and other service providers when required., • Assist with vehicle-related errands and operational tasks., • Follow daily schedules and instructions provided by the office team., • Work independently and manage time effectively to ensure deliveries and collections are completed on schedule. Administration & Compliance • Complete vehicle inspection reports accurately, including photographs and supporting documentation., • Follow company standard operating procedures (SOPs)., • Handle customer information responsibly in accordance with GDPR requirements., • Report any additional damage, missing equipment or discrepancies following vehicle collection., • Ensure all relevant handover and collection documentation is completed correctly. Essential Requirements • Must be aged 25 or over, as required by our motor insurance policy., • Must hold a full UK manual Category B driving licence for a minimum of 3 years., • Previous experience driving larger vehicles, such as vans or minibuses., • Confidence driving and manoeuvring large vehicles in busy London traffic., • A safe, responsible and careful approach to driving., • Excellent punctuality, reliability and timekeeping., • Good communication and customer service skills., • Strong attention to detail, particularly when inspecting vehicles., • Ability to work independently and follow instructions., • Comfortable using public transport to travel between jobs., • Willingness to work weekends when required., • Ability to work from both our Chessington and Ashford depots., • A professional and presentable appearance. Desirable Requirements • Category D1 driving entitlement – advantageous but not essential., • Previous experience in vehicle delivery, rental operations or fleet management., • Familiarity with London roads and surrounding areas., • Experience using mobile applications for vehicle inspections and reporting. Working Hours & Pay • Salary: Starting from £13.00 per hour., • Working Days: Monday to Friday., • Weekend Availability: Required depending on operational needs., • Locations: Chessington (KT9) and Ashford (TW15)., • Travel: Public transport will be used between certain deliveries and collections. Why Join LDN Hire? • A varied role where no two days are the same., • The opportunity to drive a range of minibuses., • A mix of driving, outdoor work and customer interaction., • A friendly and supportive working environment., • The opportunity to gain experience within the vehicle rental industry. Apply Now If you're a dependable, professional driver who enjoys being on the road, takes pride in their work and can provide excellent customer service, we'd like to hear from you. Apply today to join the LDN Hire Ltd team.

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  • Waste Collection Van Driver
    Waste Collection Van Driver
    5 days ago
    £15.45–£16 hourly
    Part-time
    London

    Location - Jobs across London Vehicle - Medium wheel base van and caged tipper Pay - £15.45 per hour, rising to salary after 3 month probation Hours - 40 hours per week, Mon-Fri, Weekends from time to time. Contract - Permanent after probation period. About CIRCA Waste CIRCA Waste is a registered waste management business based in Southwark. We clear and collect waste across London and send as little as possible to landfill. We work in an award winning, circular closed loop system with our sister companies, Tree Brothers and ORNA Group, to turn overlooked resources into valuable new assets. Our circular system is supported by Kings Trust, Southwark Council, Innovate UK, Cambridge Institute for Sustainable Leadership, UCL and LSBU. Our business group has a young, dynamic team, driven by sustainability and impact. We are growing fast, and there is a real opportunity to build with us. The role You will be the face of CIRCA Waste on the road. You will drive to client sites across London, load waste safely, and take it to the right place for reuse, recycling or disposal. A typical day: 1. Start of shift, vehicle walkaround check, load-securing kit and tools., 2. Plan your route, allow for London traffic, ULEZ and congestion zones., 3. Arrive early, aim for 15 minutes before each job. Call the client on arrival., 4. Provide customer service, listen, ask questions, load safely and stack efficiently., 5. Keep records, complete waste transfer notes. Get the client's written OK before any extra work or cost., 6. Close, thank the client and confirm the job with the Operations Manager. Full training on CIRCA's job checklist is given in your first week. What we look for • A genuine team player with a commitment to sustainability, • Confident, safe driving in busy London traffic, • Clear communication by phone, text and in person, • A friendly, professional manner with clientsPunctual and good at managing your time, • Calm under pressure when plans change or problems come up Essential requirements • Full UK Category B driving licence, held for at least [2] years, with no more than [3] points, • Experience driving a van in central London, • Fit to do manual handling — lifting heavy and bulky items safely, • Right to work in the UK, • Willing to work some weekends from time to time. Nice to have: • Knowledge of waste Duty of Care and waste transfer notes (training given if not), • Previous work in waste, removals or deliveries You will wear PPE and a CIRCA uniform, both provided. You will also sign and follow our Health and Safety policy. Pay and what we offer • £15.45 per hour during a 3-month probation, • Salary can be discussed after you pass probation, • All working time is paid, including vehicle checks and paperwork, • Uniform and PPE provided, • Room to grow in a young, values-led business, • Work across CIRCA, Tree Brothers and ORNA Group on real circular-economy projects

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  • Face-to-Face Fundraiser
    Face-to-Face Fundraiser
    8 days ago
    Full-time
    London

    About the job Face-to-Face Fundraiser (NDCS Campaign) Location: LONDON – Premier venues including shopping centres, premium venues such as train stations, Door to Door and major events. Earnings: £80 a day + Uncapped Performance Bonuses Ready to Build a Career with Purpose? Join Abundance At Abundance, we are experts in connecting people with causes that matter. We partner with some of the UK's most respected and impactful charities, and we're looking for passionate individuals to represent them on the front line. This is a fundamental fundraising role. You will be at the heart of generating vital, long-term income that allows our charity partners to continue their critical work. If you want a job where your performance has a direct and measurable impact, this is it. We guarantee you a weekly rate, providing financial stability so you can focus on what you do best: inspiring people and making a difference. Your Mission: As a Self-Employed Fundraiser with Abundance, you will be the vital link between the public and the important causes we support. Your day-to-day will include: • Engaging the public in vibrant, high-traffic locations across London and surrounding regions and inspiring them to support our charity partners., • Securing regular, ongoing contributions by signing supporters up to Regular Giving programmes, the lifeblood of charitable income., • Building genuine rapport quickly, representing our charity partners and Strive Group with professionalism, passion, and respect., • Working as part of a supportive, high-energy team to meet and exceed fundraising targets., • Managing your own pitch and materials, taking pride in your professional presentation. Are you the Abundance Fundraiser We're Missing? We're looking for charismatic individuals who thrive on human connection. No prior fundraising experience? No problem. We provide best-in-class training to equip you for success. The ideal candidate is: • A phenomenal communicator: You love talking to people and can hold an engaging conversation with anyone., • Resilient & positive: You handle rejection professionally and maintain enthusiasm for the next conversation., • Self-motivated: You're driven to hit targets and earn bonuses, understanding that every conversation contributes to a bigger goal., • Reliable & professional: You turn up on time, ready to represent important causes with integrity., • Based in or around London: Ready to work at various venues across the city and region. Why Choose Abundance? We believe that to do great work for others, we must first take great care of our team. When you join us, you gain: • Financial Security & Rewards: A guaranteed daily rate plus uncapped performance bonuses. Your hard work directly boosts your earnings., • Elite Training: Comprehensive training on fundraising techniques, public engagement, and compliance, setting you up for success from day one., • A Supportive Team: You're not on your own. You'll be part of a collaborative team with an inspiring Core Manager dedicated to your growth and well-being., • Flexible Scheduling: We offer full-time and part-time hours to fit around your life., • Career Pathway: This is a contract for services (self-employed), but outstanding performers find opportunities for progression into team leadership and management roles and even an opportunity to run their own campaign or office., • The Ultimate Perk: The profound satisfaction of knowing your daily effort directly funds critical services and creates change in the world. How to Apply: If you're ready to use your talent for conversation to make an exceptional impact, we want to hear from you. Please send your CV and a brief note explaining why you'd be a fantastic fundraiser for Abundance. Successful applicants will be invited to an interview either face to face at our recruitment office or via Zoom, where you'll meet the recruitment team and learn more about the role.

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  • Packing and Delivery Supervisor
    Packing and Delivery Supervisor
    15 days ago
    £15 hourly
    Full-time
    London

    About Fuelbetter Fuelbetter is a fast-growing food start-up delivering fresh, nutritionally complete meals made for each customer. Every bowl is personalised. Our customers tell us their health goals, dietary needs and preferences, and we build meals around them from a library of over 120 ingredients. They include families, people managing medical conditions, pregnant women and people on GLP-1 treatments, so every meal has to be exactly right. The role We're looking for a hands-on Packing & Delivery Supervisor to own the final stage of our operation, from packing each customer's meals to delivering them to their door. You'll be part of a initial team of 5 people, including yourself. You'll lead the packing production, then drive our delivery route, making sure every customer gets the right meals, in perfect condition, on time. As a start-up, things move fast and change often. You won't just follow a process. You'll help us build and improve it. What you'll do • Receive and review the day's orders and plan packing and delivery routes, • Lead the packing production, working hands-on alongside them, allocating tasks and keeping things moving, • Make sure every customer's meals are complete, correctly sealed and labelled, paying close attention to allergens and dietary requirements, • Pack orders carefully, keeping chilled food at the right temperature, • Load the van and drive our delivery routes, delivering meals to customers safely and on time, • Represent Fuelbetter at the door, as you'll often be the only person our customers meet, • Handle delivery issues, such as missed deliveries, access problems or customer queries, calmly and professionally, • Keep packing and delivery records up to date, including temperature checks, • Look after the van, keeping it clean and reporting any faults, • Spot problems early, such as packaging shortages, errors or delays, and take the initiative to fix them, • Suggest and test better ways of working as we grow, • Train new team members and keep the packing area clean, safe and organised Who you are • Proactive. You see what needs doing and get on with it, without waiting to be asked., • Patient. You stay calm and supportive when training people, or when traffic and deliveries don't go to plan., • Detail-driven. You notice when something isn't right, because for our customers it matters., • Adaptable. You're comfortable with change, varying finish times and the pace of a start-up., • A team player who leads by example. You're happy to roll up your sleeves and work side by side with your team., • Customer-focused. You're friendly, polite and professional with every customer. What you'll need • Full UK driving licence, held for at least 3 years, with no more than 6 penalty points and no major convictions, • [Aged 25 or over, due to insurance requirements], • Experience in multi-drop delivery, and ideally some experience supervising or leading a team in food production, a kitchen or a picking and packing environment, • Good knowledge of London roads, • Comfortable using a smartphone, delivery apps, tablets or spreadsheets, • Right to work in the UK What we offer • £15 per hour, • 28 days' holiday per year, including bank holidays, • Staff meals and employee discount, • Pension scheme, • A real chance to shape how a growing start-up operates, and to grow with it

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  • Traffic management operative
    Traffic management operative
    22 days ago
    Full-time
    London

    TRAFFIC MANAGEMENT OPERATIVE Company: FastR Traffic Management Pay: Up to £190 per day, depending on hours Position: Traffic Management Operative Position Overview FastR Traffic Management is looking for reliable and hardworking individuals to join our Traffic Management team. We provide the training and qualifications required to help successful candidates become work-ready and progress into traffic management work as quickly as possible. Key Responsibilities • Setting up and removing traffic management equipment, • Managing traffic around worksites, • Following health and safety procedures, • Working effectively as part of a team, • Maintaining a safe and professional worksite Training & Qualifications FastR Traffic Management provides the training required to help you get into work as quickly as possible. The £200 training fee covers the TTMBC (Traffic Management Basic Course), which provides the basic training required to work in traffic management. Additional training and qualifications may include: • M5, • M6, • 12AB, • Street Works qualifications, • T1–T2 qualification What We Offer • Competitive pay rates – up to £190 per day, depending on hours worked, • Ongoing work opportunities across various locations, • Lone working opportunities, • Day and night shifts available, • Training and qualifications to help you become work-ready, • Opportunities to progress into work following successful completion of training

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  • Driver with Van
    Driver with Van
    27 days ago
    £35000 yearly
    Full-time
    London

    Job Overview We are seeking a motivated and reliable Driver with Van to join our dynamic delivery team. In this energetic role, you will be responsible for safely transporting goods and packages to various locations, ensuring timely deliveries while maintaining excellent communication with customers and team members. Your enthusiasm and commitment will help us deliver exceptional service and keep operations running smoothly. This position offers an exciting opportunity to be a vital part of a fast-paced logistics environment where your driving skills and positive attitude make a real difference. Responsibilities • Safely operate a commercial van to deliver goods and packages to designated locations within scheduled routes, • Load and unload items, often requiring heavy lifting, ensuring items are secured properly for transit, • Follow all traffic laws, safety regulations, and company policies during every journey, • Communicate effectively with dispatchers, customers, and team members to coordinate deliveries and resolve issues promptly, • Conduct routine vehicle inspections before and after shifts to ensure safety and proper functioning of the van, • Maintain accurate delivery logs, receipts, and documentation for each trip, • Assist in warehouse activities when necessary, including inventory management and order picking Qualifications • Proven delivery driver experience with a strong understanding of commercial driving regulations, • Valid driver’s license appropriate for operating a van in your region; clean driving record preferred, • Experience in warehouse operations or logistics is a plus, especially involving heavy lifting or physical handling of goods, • Excellent communication skills to interact professionally with customers and team members, • Ability to navigate efficiently using GPS or maps, demonstrating good route planning skills, • Physical ability to lift heavy packages safely and perform manual handling tasks as needed, • Strong attention to detail and commitment to safety standards Join us as a Driver with Van and become an essential part of our delivery network! Your dedication will help us provide outstanding service while advancing your career in a lively, supportive environment.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    Full-time
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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  • Digital Marketing Manager
    Digital Marketing Manager
    2 months ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

    No experience
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  • Claims Handler
    Claims Handler
    2 months ago
    £23000–£25000 yearly
    Full-time
    London

    Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

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