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Traffic management jobs in United Kingdom

  • Social Media Manager
    Social Media Manager
    4 days ago
    Full-time
    London

    We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Digital Marketing Manager
    Digital Marketing Manager
    11 days ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

    No experience
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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    6 days ago
    Full-time
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Claims Handler
    Claims Handler
    12 days ago
    £23000–£25000 yearly
    Full-time
    London

    Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

    No experience
    Easy apply
  • Delivery Driver
    Delivery Driver
    20 days ago
    Part-time
    Ilford

    Overview Join our dynamic team as a Delivery Driver and become a vital link between our company and our valued customers! In this energetic role, you will be responsible for safely transporting goods, ensuring timely deliveries, and providing exceptional service with every stop. Your enthusiasm and dedication will help us deliver not just products, but positive experiences that keep our customers coming back. This paid position offers the opportunity to develop your driving skills while working in a fast-paced, rewarding environment. Duties Load, secure, and unload cargo efficiently, ensuring items are protected during transit. Plan optimal delivery routes to maximize efficiency and meet delivery schedules Interact professionally with customers upon delivery, providing excellent service and addressing any questions or concerns Conduct routine vehicle inspections before and after shifts to maintain safety standards Complete all necessary delivery documentation accurately and promptly Maintain a clean and organized vehicle to ensure safety and professionalism at all times Requirements Valid driver’s license with a clean driving record suitable for commercial driving responsibilities (no more than 6 points). Must have your own car/bike Must have your own vehicle insurance Proven experience as a delivery driver preferable Strong knowledge of driving safety procedures and traffic laws Ability to handle physical tasks such as loading/unloading cargo. Excellent time management skills to meet tight delivery deadlines Good communication skills for interacting with customers and team members Flexibility to work varied shifts, including evenings or weekends if required Embark on a career where your driving expertise makes an immediate impact! We’re looking for motivated individuals ready to deliver excellence every day. Join us in creating memorable customer experiences while honing your skills in a supportive environment.

    Immediate start!
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  • Sales & Relationship Administrator
    Sales & Relationship Administrator
    12 days ago
    £23000–£25000 yearly
    Full-time
    London

    Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

    Immediate start!
    No experience
    Easy apply
  • Domiciliary Care Assistant
    Domiciliary Care Assistant
    28 days ago
    £12–£12.85 hourly
    Part-time
    Hornchurch

    We are seeking a compassionate and dedicated Domiciliary Care Worker to provide high-quality, personalized home care services to individuals in their own homes. This vital role involves supporting clients with daily living activities, promoting independence, and ensuring their safety and well-being. As a Domiciliary Care Worker, you will be the primary point of contact for clients, delivering care with kindness, professionalism, and enthusiasm. Your efforts will directly enhance the quality of life for those you serve, fostering a sense of comfort and security in their familiar environment. Responsibilities • Assist clients with daily activities such as bathing, dressing, grooming, and mobility to promote independence and dignity., • Administer medication accurately according to care plans and document all care provided diligently., • Prepare nutritious meals tailored to individual dietary needs and preferences., • Support clients with light housekeeping tasks to maintain a clean and safe living environment., • Provide emotional support and companionship, engaging clients in meaningful conversations and activities., • Drive clients to appointments, social outings, or errands safely while adhering to all traffic laws., • Monitor and report any changes in health or behavior to relevant healthcare professionals promptly. Requirements • Proven experience in assisted living, home care, or nursing home environments is highly desirable., • Knowledge of patient care techniques including dementia care, Alzheimer’s care, hospice care, and senior care practices., • Ability to perform heavy lifting when necessary and handle physical tasks safely., • Valid driving license with a clean driving record for transportation duties., • Certifications in first aid and medication administration are preferred but not mandatory; training can be provided., • Strong communication skills with an empathetic approach to caregiving., • Ability to manage behavior effectively and handle challenging situations with patience and professionalism. Join our team as a Domiciliary Care Worker and make a meaningful difference every day! We are committed to supporting your growth through ongoing training opportunities and a positive work environment focused on compassion, respect, and excellence in care delivery. All roles are paid positions that value your dedication and expertise in enhancing the lives of others through exceptional home-based support. Work Location: In person

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  • Head Barista  ( experienced )
    Head Barista ( experienced )
    1 month ago
    Full-time
    Mile End, Tower Hamlets

    We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression.Please get in touch and make sure you have experiencesKey tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.Cleaning and sanitising work areas, utensils and equipmentCleaning service and seating areasDescribing menu items and suggesting products to customersServicing customers and taking ordersCraft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathySupport your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positiveOpen and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shiftPositive and solution focused handling of any minor customer issueAt a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , peopleFriendly, open and approachable person who is able to work well with othersStrong knowledge of coffee and equipment is a mustStrong decision making and multi-tasking skillsStrong interpersonal communication skillsPassionate about delivering excellent customer connections to create a regular customer baseAble to work at a fast pace in high volume environments.

    Immediate start!
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  • Delivery Driver
    Delivery Driver
    1 month ago
    £11–£13 hourly
    Part-time
    Buckhurst Hill

    Have you ever thought of being a Delivery Driver? Do you love driving and want a fun, flexible role in a fast-paced team environment? At Kaani Kaana, we are a friendly, family-run company dedicated to delivering excellent customer service and ensuring all deliveries arrive piping hot and on time, every time! We make sure to look after our team and offer competitive pay, great benefits, and structured training programs to help you learn new skills and progress within the company. About the Role As a Delivery Driver, you will play a vital role in ensuring our customers receive their orders safely, accurately, and on time. You will serve as the face of our business, providing exceptional customer service while maintaining the high standards and reputation of Kaani Kaana. • Working Hours: Standard shifts fall within 5:00 PM – 10:00 PM. (e.g., 5:00 PM–9:00 PM, 5:30 PM–9:30 PM, or 6:00 PM–10:00 PM). • Shift Flexibility: Hours may vary depending on business needs. You will always be paid for a minimum of 3 hours per shift on quieter days, and overtime is available at your standard hourly rate during busier periods. • Vehicles: Drivers must use their own car. Key Responsibilities Delivery Duties • Deliver customer orders safely, securely, and promptly, strictly adhering to road traffic laws and safety policies. • Ensure all food arrives piping hot, in excellent condition, and presented professionally. • Provide outstanding customer service, resolve basic queries courteously, and uphold a positive brand image. • Manage cash and card transactions accurately in line with company procedures. • Report any delivery issues or incidents to management promptly. • Return delivery bags to the store immediately after each delivery. In-Store & General Support When delivery demand is low, you will assist as part of the team with simple day-to-day tasks, including: • Placing stickers on lids. • General cleaning and maintaining the cleanliness of the store, delivery station, and customer areas. • Following hygiene, health, and food safety procedures. • Acting as a helpful hand to support the smooth running of the business. Requirements & Essential Skills • Age: Must be 18 or older. • Licence & Vehicle: Valid UK Driving Licence and access to your own car. • Work Authorization: Must possess and present valid Right to Work documents for the UK. • Availability: Available to work evenings and weekends (Mon–Sun options available). Overtime may occasionally be required. • Attributes: Good communicator, hard-working, enthusiastic, willing to learn, and passionate about doing a great job. • Uniform & Professionalism: Must maintain a clean, professional appearance wearing dark trousers, dark trainers, and a Kaani Kaana branded top while on duty. • Vehicle Policy: Passengers are strictly prohibited in your car during your shift. Pay & Delivery Rates • Competitive Base Pay: Industry-leading pay with comprehensive training provided. • Delivery Allowance: Earn £1.00 per delivery for distances up to 3.5 miles, plus an extra £0.50 per additional mile beyond 3 miles. • Tips: Keep 100% of the tips you receive! Benefits We pride ourselves on offering some of the very best benefits in the industry: • Annual Team Parties: Annual Eid and Christmas parties with music, food, drink, and entertainment—plus you can invite up to two family members on us! • Staff Meals: Wholesome team meals provided, along with bottomless tea while working. • Generous Discounts: 30% off food for all employees, and 20% off for family and friends. Deliver takeaway orders safely and on time while providing polite customer service and following all road safety requirements.

    Immediate start!
    No experience
    Easy apply
  • Removal /Delivery Driver
    Removal /Delivery Driver
    1 month ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a reliable and dedicated House removal /Furniture Delivery Driver to join our team. The successful candidate will be responsible for House Removals and Delivering Furniture from warehouse to various locations, ensuring timely and safe delivery. This role requires a strong commitment to customer service and the ability to handle heavy lifting as part of daily operations. Responsibilities • Safely operate a delivery van to transport goods to designated locations., • Load and unload items, ensuring all products are secured for transport., • Communicate effectively with warehouse staff and customers regarding delivery schedules and any potential issues., • Perform routine vehicle inspections and maintenance checks to ensure safety standards are met., • Maintain accurate records of deliveries, including any discrepancies or damages encountered during transit., • Adhere to all traffic laws and company policies while driving., • Assist in the warehouse as needed, including inventory management and organisation of stock. Qualifications • Previous experience as a Furniture Delivery Driver or in a similar role is preferred., • Valid driving licence with a clean driving record; experience with commercial driving is advantageous., • Ability to perform heavy lifting and manual handling tasks safely., • Strong communication skills, both verbal and written, for effective interaction with team members and customers., • Familiarity with local routes and traffic patterns is beneficial., • A proactive attitude towards problem-solving and customer service excellence. Join us in delivering exceptional service while enjoying the dynamic environment of our team! Job Types: Full-time, Part-time, Temporary, Temp to perm, Apprenticeship Application question(s): • Seeking candidates with experience in house removals or furniture delivery?

    Immediate start!
    No experience
    Easy apply
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