Customer support engineer jobs in United Kingdom

White Goods Engineer-Join Go Appliance Repairs! Salary: £30,000 - £35,000 per year (depending on experience) Job Type: Full-time, Permanent Schedule: Monday to Friday Work Location: On the road At Go Appliance Repairs, we’re passionate about keeping homes running smoothly by providing expert white goods repair services. We’re expanding and looking for talented, motivated White Goods Engineers to join our dynamic team. If you thrive on solving problems, delivering great service, and want to make a difference, we’d love to hear from you! Why Join Us? At Go Appliance Repairs, we reward entrepreneurial spirit and welcome fresh ideas that help the business grow. If yo’ve got a knack for innovation, we’ll make sure your efforts are recognised and rewarded. Here’s what we offer: Competitive salary £30k-£35k depending on experience. Fully equipped van and specialist tools provided. Full uniform and PPE provided. 20 days holiday, increasing to 25 days with length of service, plus bank holidays. Regular bonuses and incentives for outstanding performance. Opportunities to mentor trainee engineers (with full compensation). A fun, supportive team culture with regular social events. Your Role: As a White Goods Engineer, you‘ll be the face of Go Appliance Repairs, delivering exceptional service to our customers by diagnosing and repairing a range of domestic appliances. Your role includes: Repairing and servicing: Washing Machines (Freestanding & Integrated) Tumble Dryers (Freestanding & Integrated) Electric Cookers, Ovens & Hobs (Freestanding & Integrated) Dishwashers (Freestanding & Integrated) Managing your daily workload efficiently and independently. Identifying and ordering spare parts when required. Providing clear and professional communication with customers. What We’re Looking For: At least 1 year of experience repairing domestic appliances. Strong fault-finding and problem-solving skills. Excellent customer service and communication skills. A full UK driving licence (maximum of 6 points). A self-motivated, reliable, and proactive approach to your work. Ready to Join? If you’re ready to take your career to the next level, join an exciting team, and be rewarded for your ideas and hard work, apply now and start your journey with Go Appliance Repairs today!

Conduct live demonstrations of vehicles, highlighting key technical features such as engine performance, infotainment systems, safety technologies, connectivity features and discuss customer requirements and advises them on the capabilities and limitations of the goods. Will maintain records and accounts of sales made and handles customer complaints. Support the sales team by providing technical knowledge during customer consultations, particularly when customers ask detailed technical questions about engines, transmissions, or advanced technologies like hybrid or electric vehicles. Address purchase technical concerns or queries from customers. Offer guidance on scheduled maintenance, warranties, and vehicle care. Continuously stays updated with knowledge of the automotive industry, including new vehicle models to ensure customers receive the accurate advice.

Job Description - Assist in Project Planning and Collaborate with the pre construction team to support project planning, ensuring timelines and milestones are met. - Stay informed about building codes and regulations, ensuring that projects align with all necessary standards and requirements. - Performs calculations and collects, records and interprets data. Facilitate effective communication between various teams, ensuring that information flows smoothly and accurately. - Sets out construction site, supervises excavations and marks out position of building work to be undertaken. - Work closely with architects, engineers, and other professionals to support the overall success of housebuilding projects. - Estimates timescales for project delivery. Qualifications & Skills required - Either recently achieved or working towards a relevant professional qualification in either Degree, HNC/HND, NVQ Level 5 standard (relevant courses such as architecture/construction management/Engineering/technical apply). - Passionate about housebuilding, construction, and customer satisfaction. - Relevant experience in housebuilding is beneficial. - Experience of assisting with coordinating and managing a team on a project/range of projects (beneficial). - Ability to prioritise, negotiate, motivate, and communicate in order to ensure that the required objectives are met. - Skills including, good time management, organised, numerate, participate in meetings, works well to deadlines, accuracy in all areas. - Awareness and basic experience and understanding of planning, financial and legal processes.

About the Role We are seeking a skilled and motivated Team Leader to join our installation team, specializing in homelift installations. In this role, you will ensure customer satisfaction, uphold quality standards, and lead a team to deliver exceptional installations. This position offers a unique opportunity to apply technical expertise while building your leadership skills in a dynamic and collaborative environment. Key Responsibilities Customer Satisfaction: Deliver high-quality homelift installations that exceed customer expectations. Stakeholder Communication: Effectively communicate technical information, promptly resolve issues, and keep stakeholders updated on project milestones. Ensure Quality Standards: Maintain exceptional attention to detail and workmanship for every installation. Safety Compliance: Promote and uphold a strong safety culture, ensuring adherence to industry standards and company policies. Who We’re Looking For We are looking for a professional who combines technical knowledge with leadership skills, excels in customer communication, and thrives in a fast-paced, collaborative environment. Qualifications & Experience A Bachelor’s degree in engineering or an apprenticeship is a plus but not required. Previous experience in lift installations is advantageous but not mandatory. Relevant experience in fields such as electrical installation, air conditioning, automotive mechanics, or solar panel installation is welcomed. Key Skills & Attributes Technical Expertise: Experience in electrical low voltage installations. Knowledge of logical control systems, parameter setting, and troubleshooting. Basic computer skills, including an understanding of software upgrades. Leadership Skills: Proven ability to lead and motivate a team while actively participating in technical tasks. Strong problem-solving skills with the ability to find high-quality solutions to site-specific challenges. Communication Skills: Strong interpersonal and communication skills for effective interaction with team members, clients, and stakeholders. Positive and Adaptable: Resilient, enthusiastic, and quick to adapt to changing project requirements. Technical and Practical Responsibilities Methodically build and install lifts at customer premises. Read and interpret installation drawings and manuals accurately. Perform safety checks and ensure compliance with safety standards. Install and test electrical systems while troubleshooting mechanical and system malfunctions. Ensure installations are completed to a high standard, with attention to detail and quality. Be physically fit to handle the demands of the role, including lifting heavy objects. Flexibility to travel and work after hours when required. Why Join Us? Competitive salary and bonus package. Comprehensive benefits, including a company van, fuel card, and pension. Opportunity to grow your technical and leadership skills in a supportive environment. Work in a fast-paced industry with a focus on innovation and customer satisfaction.

At Car Club MOT, we are a well-established MOT and vehicle repair company dedicated to providing high-quality service to our customers. Our team is committed to delivering excellent mechanical solutions, and we are currently looking for a skilled and experienced mechanic who can handle all aspects of mechanical work. As a trusted provider of MOT testing and vehicle repairs, we pride ourselves on our expertise in maintaining the performance and safety of vehicles. We offer a range of services, including general maintenance, diagnostics, engine repairs, brake systems, suspension, exhaust systems, and more. We are now expanding our team and are searching for a mechanic who is proficient in all mechanical works, with a strong attention to detail and a passion for providing excellent customer service. If you are motivated, experienced, and eager to join a supportive and dynamic environment, we'd love to hear from you.

PYTHON DEVELOPER ABOUT AVATSTAR At Avatstar, We are proud to help people be happy with the connection of our app. It provides users with creating their own personal avatar, best friend or partner, with our renowned revolution we hope to make our service spread to everyone. ABOUT THE ROLE We are looking for an experienced python developer to join our team . Reporting to the head of technology. You will be responsible for designing code, deploying development projects in the python language, producing insightful reports and presentations to drive business upward. If you enjoy working in a fast-paced and collaborative environment, we encourage you to apply for this exciting role. We offer industry-standard compensation packages, relocation assistance, and professional growth and development opportunities. RESPONSIBILITIES Developing applications using the python programming language. Involvement in all aspects of the software development life cycle, from requirements gathering to testing and deployment. Working closely with other members of the development team, as well as customers or clients, to ensure that applications are developed according to specifications. Testing applications thoroughly before deployment to ensure that they are free of errors. Deploying applications and providing support after deployment, if necessary. Updating software programs as new versions become available. LOCATION AND COMMITMENTS Fun, flexible work environment. Permanent, Remote hiring working 40 hours per week. Weekend and evening work is highly likely. REQUIRED SKILLS AND QUALIFICATIONS Bachelor's degree in computer science, Engineering, or related field. Minimum of 5 years of experience in Python development and software engineering. Strong understanding of object-oriented programming and design patterns. Experience with web frameworks such as Django or Flask. Proficiency in RESTful APIs and microservices architecture. Familiarity with database systems including SQL and NoSQL. Ability to work independently and as part of a collaborative team. PREFERRED QUALIFICATIONS A working understanding of JavaScript, HTML, C++. Knowledge of data science and machine learning concepts and tools. A working understanding of cloud platforms such as AWS, Google Cloud or Azure. Contributions to open-source Python projects or active involvement in the Python community. PERKS AND BENEFITS Flexible Work Arrangements: remote work and flexible scheduling. Career Growth Opportunities: promotions, lateral moves, and leadership development programs. Social Events and Perks: team outings, catered meals, snacks, and recreational activities. Health Insurance: medical, dental, and vision plans. Life Insurance. Professional Development: learning and development opportunities, including training programs, workshops, and conferences. Parental leave. Workers Compensation. Workplace pension. Fun work Activities. Reward Schemes. We would really love to work with compatible candidates and people who enjoy sharing the passion of creating something out of nothing.

Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £12-14 per hour Expected Working hour: 35 hour per month Schedule: Monday to Friday Work Location: In Person

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

We are seeking a physically fit and adaptable Driver and Commercial Kitchens Installation Operative to join our small team of 6 members. The role primarily involves driving a 3.5t Luton Box van with tail-lift for all deliveries, both full kitchens and smaller one-off items. The candidate must be comfortable with driving on motorways and in central London, as well as in other rural and urban areas. The ideal candidate will be reliable, punctual, and flexible, able to work early mornings and occasionally late evenings to meet customer needs. Additionally, the candidate should be eager to assist in the office during quieter periods and possess a basic knowledge of Microsoft Office (training can be provided if necessary). Good communication skills are essential for collaborating effectively with team members and engineers.

As a Servicing Engineer, you’ll play a key role in delivering excellent customer service in the maintenance of our water softeners. There are opportunities to expand your plumbing and engineering expertise if required. The Role: - Attending to scheduled maintenance and call-outs for existing customers. - Installing and servicing drinking water systems. - Repairing and replacing drinking water taps/drinking filters. - Occasional general plumbing tasks as required. - Contributing to a close-knit team focused on providing the best customer experience. - Upgrading water softeners, including updating pipework where necessary We’re looking for someone who can bring their skills, knowledge, and enthusiasm to this varied and rewarding role. What We're Looking For: - We need an honest, reliable individual who is passionate about delivering excellent customer service and finding the best solutions for our customers. - The role requires someone who is confident working independently and can handle a variety of installation and maintenance situations with skill and determination. The ideal candidate will have: - Service Engineering experience with either Harvey or Kinetico water softeners. - Experience installing drinking water systems and filters - Strong customer service skills and a positive, solution-oriented attitude. - A full, clean UK driving licence (essential). Why Join UK Water Softeners? As a family-owned business that has been established for 30 years, we are committed to fostering a supportive and inclusive work environment where you can thrive. You’ll be working with top-quality products and systems. We’re offering: - Competitive salary based on experience. - Bonus scheme - Opportunity for career development and industry-leading training. - A supportive, team-oriented company culture focused on growth and long-term success. Job Types: Full-time, Part-time, Permanent, Self Employed Pay: £27,000.00-£34,000.00 per year Additional pay: Bonus scheme Schedule: Monday to Friday, Overtime Licence/Certification: Driving Licence (required) Work Location: In person

Overview This well established and rapidly growing business is now looking for a new Sales Engineer / Account Manager to cover the North East of England. They are the UKs largest independent supplier of drives and motors and supplier of the year for the last 5 years. If you are from the industry you will know who they are! They are now looking for a customer focused, loyal and driven person to join the team and to look after their North East of England territory. Is this you? Have you been successful in your current role and have not felt appreciated? Are you looking to move to a business built on providing market-leading products and services with an outstanding reputation for customer ? Are you looking for a long term role with a company that will support you, that’s what is on offer Responsibilities Visit new and existing customers to identify new growth opportunities Conduct audits and site surveys to identify new and client development opportunities Proactive new business development Manage your time well with a mix between new business development and account management Maintain and update the CRM system in a timely and accurate method Take on-board all training and mentoring to maximise product knowledge What’s on offer? An excellent basic salary, car allowance, I-Phone, laptop, great holiday package, unlimited earning potential with a generous bonus structure and a new career in a great working environment and the chance to join this growing team. All applicants will be considered, whether you are an excellent engineer looking to move into a career in sales, or a sales engineer with an excellent proven track record in an industry other than Drives and Motors, or a Drives and Motors expert with experience in sales and account management. Full product training will be given so if you are not from the industry but believe you have the skills and sales experience in a comparable role then we are happy to talk to you. A full and Valid Driving License is required as client visits are a core part of this role. OTE in excess of £60k More about the firm This is a business that wants their people to succeed, starting with a comprehensive induction programme to ongoing training and support from there on, they are there to do everything to help you deliver. Their awards for service and innovation make them the partner of choice for their growing client base and are market leaders in their sector - and that is always a sign you are part of a winning team. Next Steps Please contact Jeremy Barwick, our retained recruitment consultant if you would like to discuss the role further, or simply apply and send your CV and any other information you think is relevant. We look forward to hearing from you.

Company: PHL UK LTD ** Location:** Ford Farm Estate, Ford Ln, Upton Grey, Basingstoke RG25 2RP, UK ** Salary:** £40000 - £45000 Job Description: PHL UK LTD, a leading forklift supplier and dealer based in Basingstoke, UK, is seeking a dynamic and experienced Workshop Manager to oversee our Forklift Maintenance and Material Handling department. As the Workshop Manager, you will be responsible for leading a team of skilled technicians and ensuring the efficient operation of our workshop. ** Key Responsibilities:** -Provide strong leadership and guidance to workshop personnel, fostering a culture of accountability, teamwork, and continuous improvement. -Oversee the day-to-day operations of the workshop, including scheduling, prioritizing tasks, and ensuring timely completion of maintenance and repair jobs. -Utilise your in-depth knowledge of forklift maintenance and material handling equipment to troubleshoot complex issues and provide technical support to the team. -Maintain high standards of quality and safety in all maintenance and repair activities, adhering to industry best practices and regulatory requirements. -Manage workshop inventory levels, ensuring adequate stock of parts and supplies to support maintenance operations. -Collaborate with sales and service teams to meet customer needs and exceed their expectations, delivering exceptional service and support. Requirements: -Minimum of 2 years of experience in a similar role within the forklift maintenance or material handling industry. -Strong leadership and management skills, with the ability to motivate and inspire a team. -Comprehensive understanding of forklift mechanics and maintenance procedures, including hydraulic systems, electrical systems, and engine diagnostics. -Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently. -Effective communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders. -Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. -Collaborative mindset with a willingness to work closely with colleagues across departments to achieve common goals. -Relevant technical qualifications or certifications in forklift maintenance or related field preferred. ** Benefits:** -20 holidays + bank holidays -Pension Scheme -Private Medical Insurance -Sick pay