Customer support engineer jobs in NorwichCreate job alerts

Trainee AI Programmer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Engineer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

We’re looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders. Key Requirements • 3–5 years’ experience in a third-line IT support role, • Strong programming knowledge (JavaScript, Python, React, Node), • Good working knowledge of Linux and AWS, • Experience with AWS Lambda and/or Bash scripting, • Familiarity with API management tools, • Strong understanding of ITIL frameworks, • Proven troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Ability to work independently and manage multiple priorities, • Full UK driving licence Desirable: • Experience with Technology Enabled Care Services (TECS) or SmartTEC systems, • AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP), • Hands‑on use of Wireshark, SIP traces, or packet analysis tools, • Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations, • Experience with telecare platforms, IoT systems, or digital alarm receivers, • Background in customer‑facing technical roles, • Passion for innovation, automation, and continuous improvement You’ll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You’ll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You’ll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity. If you’re a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we’d encourage you to apply.

PPI Engineering Ltd has the experience and capability to deliver innovative, reliable, high efficiency solutions to every customer. With an established track record in the design and supply of both medium and high voltage motors, generators and associated equipment, PPI also offer a full service and support package for all electrical rotating plant and accompanying equipment. PPI supplies the power generation sectors, including renewables, oil & gas, the process sectors, mining sectors and defence, as well as providing high technology support and solutions for all rotating electrical machines, control & protection systems, and power electronics. The Role You will be responsible for assembling, testing, and inspecting a range of electronic products and final unit instruments. You will ensure each product meets the highest quality standards supporting smooth progression through inspection and release through working from detailed documentation and use of appropriate equipment. Duties will include but not be limited to: Assembling, testing and inspecting a range of electronic products. Liaising with the Senior Design Engineer and Project Manager. Developing internal procedures and standards as required. Updating and maintaining manufacturing procedures as required. Identifying faults and supporting Senior Design Engineer in diagnostics. Candidate requirements Qualifications and experience: Typically, HND, BTEC, degree, or equivalent apprenticeship in electronic engineering. At least three years experience in an electronics assembly environment is desirable. Technical Skills: Hand soldering and rework of surface mount components. Use of diagnostic tools including multimeters and oscilloscopes for circuit testing and fault finding. Understanding technical documentation including circuit schematics and PCB layouts. Soft Skills: Strong problem-solving abilities including curiosity and attention to detail. Good communication and interpersonal skills. Careers - PPI Engineering Ltd - Rotating Machines, Motor and Generators TPBN1_UKTJ

Service Engineer/ Mechanical & Electrical Engineer – Redpack Packaging Machinery are looking for a Service Engineer/ Mechanical & Electrical Engineer to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a varied and hands-on role supporting customers with installation, maintenance and fault finding of machinery, both within the UK and occasionally overseas. Company benefits include: Competitive Salary:£37,050 - £39,000 per annum OTE £60,000 / Overtime: Paid at 1.5x after standard hours and double time on Sundays Holiday: 25 days annual leave per annum, plus bank holidays Pension: Contributory pension scheme (5% employee / 4% employer) Additional: Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. Company van, fuel and credit cards, laptop, and company phone. About the role: As a Service Engineer/ Mechanical & Electrical Engineer, you will diagnose and resolve mechanical, electrical, and control system faults, as well as install and commission machinery at customer sites. You will carry out planned preventative maintenance (PPM) and reactive service visits, while providing on-site and remote technical support and training. You will complete service reports accurately, collaborate with internal teams, and ensure all work meets health and safety standards. The role is based on a 37-hour week and includes an on-call rota, flexible working hours, no day the same, travel, mainly within the UK with some international travel. Main duties and responsibilities: Diagnose and resolve mechanical, electrical, and control system faults Install and commission machinery at customer sites, ensuring successful handover Carry out planned preventative maintenance (PPM) and reactive service visits Provide on-site and remote technical support and customer training Complete service reports accurately and keep documentation up to date Collaborate with internal teams, identify issues, and communicate effectively with relevant personnel Uphold health and safety standards, participate in on-call rota and travel, and carry out additional duties as required About you: As a Service Engineer/ Mechanical & Electrical Engineer, you will have strong mechanical and electrical fault-finding skills, along with the ability to diagnose and resolve issues efficiently. You will be comfortable working both independently and in customer-facing environments, providing a high level of service and technical support. You will be flexible in your approach to working hours and travel, with the ability to communicate effectively, identify issues, and collaborate with internal teams. A proactive attitude, attention to detail, and commitment to quality will be essential in delivering successful outcomes. Candidates must also hold a valid UK driving licence. About Redpack Packaging Machinery: Redpack Packaging Machinery design, manufacture and supply machinery solutions, supporting customers through installation, maintenance, and ongoing service. With a strong focus on quality, innovation, and customer support, they provide reliable engineering solutions across a range of industries. Candidates must be authorised to work in the UK. If you’re ready to move forward in your career as our Service Engineer/ Mechanical & Electrical Engineer please apply by submitting an up-to-date CV. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Service Engineer, Field Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled Engineer, Maintenance Engineer, Fault Finding, Commissioning, Technical Support, Packaging Machinery. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Ambitek are recruiting on behalf of our client for an experienced Heating Engineer to join their busy and growing team in Norwich. This is an excellent opportunity for a qualified Gas Engineer to carry out servicing, maintenance, and repairs on domestic heating and hot water systems while benefiting from strong earning potential, flexible working patterns, and excellent employee benefits. The Role The primary responsibility of the Heating Engineer will be to maintain and repair heating systems within customers’ properties, ensuring heating and hot water systems operate safely and efficiently. You will complete repairs promptly while delivering a high standard of customer service. Key Responsibilities • Carry out servicing, maintenance, and repair works across a range of domestic properties throughout the region., • Deliver excellent customer care when dealing with clients and tenants., • Provide updates on work progress and complete all required paperwork electronically and manually., • Ensure compliance with Health & Safety legislation, including Risk Assessments, Safe Systems of Work, and COSHH procedures., • Follow stock ordering and auditing procedures to ensure parts are available when required., • Participate in an out-of-hours evening and weekend call-out rota. Requirements • Previous experience as a Heating Engineer / Gas Engineer., • Essential gas qualifications including: CCN1, CENWAT, HTR1, CKR1., • Strong customer service skills with a professional and friendly manner., • Full UK driving licence preferred., • Ability to pass relevant criminal record and reference checks prior to employment. Working Hours Flexible working patterns available: • 5 days per week (Mon-Fri), 8:00am - 5:00pm – 40 hours, • 4 days per week, agreed days, 8:00am - 7:00pm – 40 hours, with shift enhancement up to £4,160 per annum, • 5 days per week (Mon-Fri), 8:00am - 5:30pm – 42.5 hours, with shift enhancement up to £2,749 per annum (1 hour lunch break daily, plus evening and weekend call-out rota) What’s On Offer • Company vehicle and fuel card, • Bonus and enhanced payment opportunities, • Support for professional qualifications, • Employee wellbeing programme, • Occupational health and counselling support, • Service-related annual leave awards, • Enhanced maternity and paternity packages, • Dental / Healthcare cash plan, • Cycle to Work Scheme, • Electric Vehicle Leasing Scheme, • Gender & Equality Working Group, • Team social activities This is a fantastic permanent opportunity for a skilled Heating Engineer looking to join a supportive employer offering long-term progression and excellent benefits

About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you! Purpose of the role: To exchange gas and electricity meters in customers homes. Provide a first class after-care service which includes a full demonstration to the customer on using their new meter. Repairing and maintaining meters after initial install. Banding A - Dual Fuel Engineer - £ 39,923 per annum Banding B - 3 Phase / Medium Pressure - £ 41,571 per annum OTE for DF only engineer £48-53K uncapped Performance bonus Weekly meter fit bonus scheme £60 per month lunch expenses What We Offer: We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 29 days annual leave inclusive of bank holidays Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave Sureserve Benefits Hub, accessing over 1000s retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Qualifications and Key skills required: MET1 CCN1/CMA1/CMA3 Single phase electric MOCOPA (1a and 1c) REGT1 and polyphase electric (desirable not essential) Full UK Driving licence Minimum of 6 months experience in fitting dual fuel smart meters 3 phase or single-off multi is advantageous Resonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact . Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks. Location - Norwich *Terms and conditions apply Full job description available upon request - TPBN1_UKTJ

Forklift Technician in Norwich Our well-established client, privately owned client, are looking to appoint Forklift Engineers/Technicians to join their rapidly expanding team to support the increase in sales of new and used forklift trucks. As an experienced Service Engineer you can look forward to full product training, and a promising career with a great team of likeminded Forklift Technicians. Your background may be either an agricultural engineer, a plant engineer or even an LGV/HGV engineer or Motor Vehicle Technician. Key Responsibilities: · Servicing and preventative maintenance of customer forklift truck equipment ensuring unscheduled repairs are minimised · Attend breakdowns and perform mechanical, hydraulic and electrical fault diagnosis carrying out subsequent repairs in a time and cost-effective manner · Provide the customer and company with clear information regarding equipment, service, repair or inspection status submitting any recommendations as appropriate · Develop and maintain client relationships ensuring the highest levels of customer service is achieved · Liaison with the parts department to ensure appropriate stock levels are held on the company vehicle. · Completion of documentation to company standards · Adhering to Health & Safety requirements at all time Personal Specification: · In-depth mechanical experience including strong diagnosis and repair skills · A FLT Engineering, Agricultural Engineering or Plant Engineering background · Experience of hydraulics and electrical equipment an advantage, however factory training will be provided as required · Strong communication skills, written and verbal · A professional and confident personality with the ability to liaise with people from all walks of life · Able to plan and prioritise workload · A flexible and helpful attitude to work · A full driving licence Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 – £50,000 per annum, depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am – 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: IT System Specialist, IT Support Engineer, Systems Administrator, Digital Solutions Engineer, Web Developer, Full Stack Developer, PHP Developer, JavaScript Developer, HTML CSS Developer, App Development, AI Implementation, Cyber Security, Cloud Platforms, Microsoft 365, Google Workspace, Network Support, IT Infrastructure, Systems Development, IT Technician, Software Support, Website Development, Automation, Digital Transformation, IT Strategy This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Design Engineer Technique Recruitment Solutions are a specialist Engineering & Manufacturing recruitment company based in Norfolk, we are working with a local client who design and manufacture bespoke products predominantly for the power industry. Due to growth they are looking for a driven design engineer to join their dynamic CAD department. The successful candidate will have experience with design of rotating machinery or parts Job Overview Working with SolidWorks to implement electrical and mechanical design specifications into detailed manufacturing drawings for production. This could be for complete machines or individual components. Liaising with production to see projects through the manufacture process and onward to customer delivery. Producing 3D models to be used for analysis in Ansys. Responsibilities and Duties Production of accurate manufacturing drawings. Production of full assembly drawings & parts lists from manufacturing drawings using SolidWorks PDM Modifications and revision of design drawings. Ability to understand engineering materials, properties & manufacturing processes of these materials. Aid production with troubleshooting and design improvements. Qualifications/Experience The successful candidate Minimum of HND or equivalent in mechanical engineering or related subjects. Experience in drawing office methods & practices combined with good factory floor knowledge of machining & assembly processes. Good all round knowledge of 2D/3D CAD systems as well as Microsoft Office. Experience with SolidWorks / SolidWorks PDM or similar CAD software. Ability to work as part of a strong team, as well as making informed decisions when working alone at site, either in the UK or abroad. Certifications of any training, in house or otherwise, would be advantageous. Full driving license & current passport would be a distinct advantage. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

API Capacitors Limited are the UKs leading designer and manufacturer of high-quality capacitors for power electronic applications. Our extensive range of products provide capacitors for the traction, avionics, and industrial drive markets. With a customer base covering UK, major European and north American blue-chip companies. With our ability to provide custom innovative packages to suit any customer requirement. API has provided capacitors to Cern utilised on the large hadron collider, capacitors for the use on commercial and Royal Naval propulsion systems for the UK and overseas, capacitors for use in rail and metro systems worldwide, also for niche EV applications, the fusion industry sector and many other industrial, defence and industrial applications. . API Capacitors is part of the API Holdings group, which comprises of the following sister companies; PPI Engineering Ltd (motor/generator design and manufacture), API Engineering Ltd (supplier of steel mill and mining equipment) and API Stone Ltd (supplier of bespoke stonework cladding for buildings) API is seeking a technically competent External Sales Engineer to promote and sell power electronic capacitor solutions and designs to customers across industrial and OEM markets. The role combines technical expertise with commercial acumen to develop new business and support existing accounts. Key Responsibilities: Develop and manage customer relationships, identifying new sales opportunities Provide technical advice on capacitor selection, application, and performance Prepare quotations, proposals, and technical documentation Collaborate with engineering and product teams to deliver customer solutions Monitor market trends, competitor activity, and customer requirements Support customers through the full sales cycle, from enquiry to delivery Ideal candidate: Ability to work as part of a team. Willingness to travel. Willingness to join weekly meetings, relating to production and sales. Some power electronics knowledge. Interest in capacitors. Must have: Sales experience, ideally allied to power electronic/ pulse power products.. Degree qualified, HNC/HND, or demonstrable time served experience in industry sectors. Driving licence TPBN1_UKTJ

Lift Installation Engineer Norfolk and surrounding areas Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for an installation Engineer to join the team. Your priority is to ensure the safety of passengers and technical stakeholders by safely installing a portfolio of elevator units. On a typical day you will: * Install new elevators with quality and efficiency * Work in a safe manner in accordance with all Environmental Health & Safety guidelines. * Stay away overnight as and when required * Liaise directly with the customer while on site to build a good working relationship * Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful * As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. * You are qualified to install elevators to NVQ3 level * You hold a driver's license * You have at least 6 months of experience in the field of elevators, ideally acquired in the assembly activity or at least experience on site and / or installation * You have good electrical and mechanical skills. * You are comfortable with plan reading and calculations. * You have an appetite for technical products and new technologies. * You appreciate manual trades as well as the satisfaction of seeing the finished work. What’s In it For Me / Benefits * You will receive a long-term employment contract with the world market leader in a crisis-proof industry. * We offer you remuneration in accordance with local standards plus: * We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. * You will receive modern and high-quality work clothes, your own tools, an iPhone * The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next

Job Role: Mobile Forklift Engineer Location: Norwich, Norfolk Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.00-17:00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction Technical have partnered with a well-established, growing Material Handling firm on their search for an experienced Mobile forklift repair engineer to join their growing team. Our client provides handling and access solution to firms all over the UK and have sites spread across all areas in the UK. The package: 24 days annual leave + public holidays (32 days overall) Door to Door Paid Full training and Development surrounding electrical & mechanical repairs, fault finding and diagnostics Opportunity to develop and progress long term within the company (leadership and management) Overtime available at 1.5X Comp van, Fuel Card - includes private use within reason All Travel Time, Expenses paid from home to/from site A fantastic Earning Potential with scope to progress internally The Duties: Accurately diagnosing faults, servicing and carrying out emergency repairs/breakdowns on plant and forklift machinery. Collaborate with customers surrounding the plant, lifting and handling products. The ability to work independently within the customer sites and collaborate with colleagues to ensure documentation and the perfect solution is offered. Actively travelling to sites and carrying out repairs of the equipment and creating solutions. Working on engines, batteries, pneumatics and hydraulics, alongside mechanical and electrical fault finding and repairs. The Requirements: Previous experience working in the Plant or Forklift industries (essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (essential) Experience working with engines and batteries (essential) Electrical and/or Mechanical fault finding, repair & service experience Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (advantageous) · Full UK Drivers License Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or (url removed) INDTE Thank you for taking the time, we look forward to speaking in the near future

Job Title: Domestic Gas Engineer Location: Norwich Salary: £42,000 – £48,160 (OTE with enhancements) Job Type: Full-time, Permanent Domestic Gas Engineer – Norwich We are currently recruiting for an experienced Domestic Gas Engineer to join a busy and growing team carrying out service, maintenance, and repairs on domestic heating and hot water systems. This role offers flexible working patterns, strong earning potential, and excellent benefits. The Role • Service, repair, and maintain domestic gas boilers and heating systems, • Diagnose faults and carry out effective repairs, • Work across residential properties, • Deliver high levels of customer service, • Complete job reports and paperwork, • Ensure compliance with Gas Safe and Health & Safety regulations, • Participate in an out-of-hours call-out rota Requirements • ACS Qualifications: CCN1, CENWAT, HTR1, CKR1, • Proven experience in domestic gas servicing & repairs, • Strong fault-finding skills, • Full UK Driving Licence, • Good communication and customer service skills Working Hours (Flexible Options) • Mon–Fri, 8am–5pm (40 hours), • 4-day week, 8am–7pm (40 hours) + up to £4,160 enhancement, • Mon–Fri, 8am–5:30pm (42.5 hours) + up to £2,749 enhancement, • Call-out rota (evenings & weekends) Benefits • Company van & fuel card, • Bonus & enhanced pay options, • Pension scheme, • 33 days holiday (including bank holidays), • Training & qualification support, • Employee wellbeing programme, • Healthcare cash plan, • Cycle to Work Scheme, • EV leasing scheme, • Career progression & training academy, • Employee recognition schemes Apply Now If you’re a qualified Gas Engineer looking for a stable role with great pay, flexibility, and career development, apply today with your CV

GAS ENGINEER (Field Service Engineer) Job description At Baxi, our Gas Engineers are the face of our brand, delivering expert service, maintenance, and repair support to customers across their region. A typical day involves diagnosing and resolving technical issues on domestic heating systems, commissioning new installations, and ensuring appliances are operating safely and efficiently. Youll work independently in the field, building trusted relationships with customers while upholding the highest standards of safety, quality, and customer care playing a vital role in supporting reliable heating solutions and the UKs transition to lower-carbon energy. Location: Norwich area Postcodes Covered: NR33, NR32, NR31, NR30, NR14, NR15 Salary: £44,984.22 + Monthly Bonus Company Vehicle: Company Van + Fuel Card Pension: Contributory pension scheme Working Pattern: You will average 41.5 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work. The Person: Were looking for a customer-focused, technically skilled Gas Engineer who takes pride in delivering a first-time fix and outstanding service. Youll be a self-motivated problem solver, confident working independently in the field while representing Baxi with professionalism and integrity. Youll combine strong diagnostic ability with excellent communication skills, building trust with customers and colleagues alike. Safety-conscious, organised, and resilient, you thrive in a hands-on role where no two days are the same, and youre committed to continuous learning as heating technology evolves towards more sustainable, low-carbon solutions. The Role: As a Gas Engineer at Baxi, you will be responsible for delivering high-quality service, maintenance, and repair support across domestic and commercial heating products within your designated region. Working remotely in the field, you will diagnose faults, complete repairs, commission new appliances, and carry out annual servicing in line with industry standards and safety regulations. Youll manage your own daily schedule, provide technical advice to customers and installers, and ensure every job is completed to the highest standard of safety, efficiency, and customer satisfaction playing a key role in supporting reliable heating solutions and our journey towards lower-carbon technologies. This role operates on an annualised hours basis, meaning youll average 41.5 hours per week across the year typically working fewer hours during the summer months and more during our peak winter period. Your salary remains consistent throughout the year, providing income stability while reflecting the seasonal nature of our industry. The role will include rotated Saturdays, and bank holiday working as part of this structure. Responsibilities: As a Baxi Gas Engineer, you will be responsible for delivering safe, efficient, and high-quality technical support across your region, ensuring an excellent customer experience at every touchpoint. Service, maintain, and repair domestic and commercial heating appliances to manufacturer and industry standards. Diagnose faults accurately and deliver first-time fixes wherever possible. Commission new installations and ensure systems are set up for optimal performance and efficiency. Complete all work in line with Gas Safe regulations and health & safety policies. Manage your own daily schedule, prioritising workloads to meet service level agreements. Provide technical advice and product support to customers, installers, and contractors. Complete clear and accurate digital job reports and documentation. Identify opportunities to improve customer satisfaction and promote appropriate service solutions. Maintain company vehicle, tools, and equipment in good working order. Represent Baxi professionally at all times, upholding brand values and standards. Requirements: To be successful in this role, you will bring strong technical expertise, a customer-first mindset, and the ability to work independently in a field-based environment. ACS Gas qualifications (CCN1, CENWAT, CKR1, HTR1 or equivalent) essential. Proven experience servicing and repairing domestic gas boilers and heating systems. Fault-finding and diagnostic experience with strong problem-solving skills. Full UK driving licence. Strong understanding of health & safety and Gas Safe regulations. Excellent customer service and communication skills. Ability to work independently and manage your own workload effectively. Basic IT literacy and confidence using digital job management systems. Flexibility to travel within your designated region. A positive, professional attitude, representing Baxi to the highest standard. Our Benefits: At Baxi, we recognise the vital role our Gas Engineers play in supporting our customers, so we offer a comprehensive package designed to reward performance, support wellbeing, and provide work-life balance. No Sundays Increase your earnings with monthly bonus, based on hitting your personal KPIs Additional Paid overtime when Required Company Van (including for personal use) including Fuel Card, Tools and PPE Industry leading support and Training Bi-Monthly Breakfast meetings to share best practise 25 days annual leave + option to purchase additional days Increase your earnings with monthly bonus, based on hitting your personal KPIs Access to Employee Benefits Hub, Health Plan, Unum, etc *PLEASE NOTE Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks. About BAXI: We're leading the energy transition to zero carbon, by offering complete residential and commercial heating and hot water solutions. As one team across the UK and Ireland, and with the backing of our global parent company, BDR Thermea Group, we work together with a collective knowledge and expertise thats literally centuries in the making. Were proud of our heritage, manufacturing in the UK since 1866, and were experienced in adapting to changing needs. Whether you're joining us in the field or working at one of our established hub locations youll be part of a team that offers opportunities in a historically rich, British manufacturing company focused on sustainable, greener, and cleaner energy solutions. TPBN1_UKTJ

We are currently looking for Smart Meter Engineers for our client. The role will be based in Norwich and surrounding areas. This is a permanent role. Annual salary £39k - £42k. They provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within the Metering team, you'll join the leading provider of metering services in the UK energy retail sector, and provide efficient and flexible services for gas, electricity and water meters. What will you be doing? As an engineer, you will form part of the Metering team that provides a wide range of services from Smart installations, Investigating non-communicating smart meters and , emergency and maintenance appointments. Do you enjoy working on your own, chatting to customers and meeting new people? Customer service is top priority. Youll make sure that all jobs are completed on time and our customers are provided In-depth explanations of the benefits and safe usage of their new meter. You'll also be responding to emergencies, restoring power or gas when customers need it the most. Do you like meeting new people, and helping make a difference to their lives? Youll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 87% of our field management team have been internally promoted. Are you looking for longevity in your career? You can have it with M Group Energy. Youll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch and enhance your skills in the industry? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? Youll be on weekly meetings, catch ups and the field managers and support functions are always there to come out and offer a helping hand or assistance. No day is the same, and youll be given endless opportunities to shine. What you'll bring Valid UK driving licence You must have held your licence for 1 year and have less than 6 points. Do you have a CCN1 / CMA1 / CMA3, or hold an NVQ Level 2 in Smart Metering Dual Fuel? Are you experienced installing gas and electric smart meters? Have you got previous MOCOPA experience? Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme On target earnings of up to £50k+ 30-33 days (including bank holiday) Sick pay Scheme Youll have access to an uncapped additional productivity related bonus Are you 3phase/CT and/or Medium Pressure qualified? Thatll be £1000 added to your salary! Regular overtime paid is available to you at time and a half and double time on Sundays Company van/vehicle and fuel card for business use Private health care and health care cash plan for you Recommend a friend - get rewarded for introducing people to us! Standby / Overtime / Call out - Extra earning potential. TPBN1_UKTJ

A leading web development platform is seeking a Technical Support Engineer in Greater London. This role involves resolving customer concerns, creating internal tools, and partnering across teams to enhance customer experience. Candidates should have prior technical support experience and be familiar

A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives.

Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping

A recruitment agency is seeking a Technical Support Engineer in the United Kingdom. The successful candidate will build strong relationships with technical stakeholders, provide support, and assist with strategic planning. A degree in Mechanical Engineering and experience in a technical sales role i

RSM UK is seeking a Senior Support Engineer to join their consulting team in the United Kingdom. You will support both internal teams and clients by ensuring the stability and performance of their SaaS-based products. Key responsibilities include managing support cases, communicating effectively wit

A recruitment agency is seeking a Customer Support Engineer with a strong background in Linux systems to join a growing technical support team. This role involves supporting installations and ensuring system configurations are effective and reliable.

Du stehst fürBereitschaftsdienste im Rahmen eines 24/7-Support-Dienstplans zur Verfügung.

Forter is seeking a Customer Support Specialist in Greater London to manage and resolve inbound customer tickets. This role involves being the voice of the customer, working closely with internal teams to enhance the client experience and providing technical support. Candidates should have at least

Ideally, we’re looking for someone with technical skills who would like to support our customer base. Quickly respond to all inbound support requests, including email, live chat, and community forums. Flexible, full‑service childcare support with Kinside.

A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers. The role requires resolving complex technical issues, acting as a subject matter expert, and mentoring junior engineers.

The Customer Support Engineer (UKFSO) is ultimately accountable for the system being implemented based on the site design specifics including the on-site configuration, testing, cut and post cut support for Motorola’s solutions. The Customer Support Engineer may also provide consultation to both i

A prominent IT services company is seeking an enthusiastic IT Support Engineer to provide customer-focused support at a Central London site. Key responsibilities include managing workloads to meet SLAs, providing second-level support across various equipment, and documentation management.

Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. Whether you're building on our platform, supporting our customers, or shaping our story

Job Openings Senior Customer Support Engineer (EMEA) - Remote. About the job Senior Customer Support Engineer (EMEA) - Remote. Senior Customer Support Engineer.

A vibrant digital agency in the UK is seeking an IT Support Engineer to provide technical support across various platforms. The role is office-based and requires a high standard of customer service, knowledge of Microsoft systems, and troubleshooting skills.

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Provide 1st line techn

At the core of the company groups, team up with 40+support engineers across the globe. Proudly provide 24/7 support to our customer. Work side by side with our customers both on-siteand remote to assist every step of an exail product integration and operation.

As one of a team of IT Support Engineers your role will be to provide a first‑class level of support to education users. The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. To be the customer face of RM, ensuring our customers receive

Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer. The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. Technical Customer Support Engineer –

A technology services provider in the UK is looking for an IT Support Engineer to provide technical assistance to clients across various industries. Responsibilities include resolving IT issues, supporting Internet and VoIP services, and ensuring customer satisfaction. The role requires occasional o

Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire. Work on projects that support both internal and customer facing outcomes. The chance to join a supportive, forward-thinking team at a time of growth.

This ensures commutes are manageable and support your wellbeing and. This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. You will lead by example, support safe and e

We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. Access to wellbeing and support tools. As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deli

You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one t

We are seeking an innovative Social Worker to join our Intensive Support Team in Medway. Our organisation prides itself on fostering an environment that supports professional growth and values the contribution of every team member. As a valued member of our team, you will enjoy a comprehensive packa

We’re looking for a Senior QA Engineer to own product quality across our web, mobile and API platforms. You will be embedded in the product process from the start, contributing to acceptance criteria alongside product, design and engineering. Experience writing and refining acceptance criteria

We’re looking for a Software Engineer to bring their ambition, creativity, and technical prowess to join our high-powered team to build the technology that powers the world’s first lovable, AI-native benefits platform. Actively participate in peer reviews, CI/CD processes, and a growth-minded en