Are you a business? Hire customer support engineer candidates in London
About Us: We are a growing air conditioning installation and service business serving residential and commercial clients across London. We pride ourselves on delivering high-quality installs and excellent customer service. As we expand, we are seeking experienced F-Gas certified engineers to join us on a subcontractor basis. Role Overview: You will be responsible for the installation, servicing, and maintenance of air conditioning systems (primarily split and multi-split units). You will represent the company at customer sites, ensuring all work is carried out to the highest standards and in full compliance with health & safety regulations. Responsibilities: Installation of new AC systems (primarily split and multi-split) at domestic and commercial sites Fault-finding, diagnosis, and repair of AC units Routine servicing and maintenance Ensuring all works comply with F-Gas regulations Completing job reports and documentation Providing excellent customer service and upholding company reputation Liaising with office team for job scheduling and updates Adhering to all relevant health & safety guidelines on-site Requirements: Valid F-Gas certification (Category 1 preferred) Proven experience installing and servicing AC systems Own tools and transport (van preferred) Public liability insurance UTR number (for subcontractor payment) Strong communication and problem-solving skills Professional, reliable, and customer-focused What We Offer: Competitive per-installation rates (£200–£600 per install, depending on job size) Regular pipeline of work (especially during peak season) Flexible schedule—accept jobs that fit your availability Prompt payment Support from our office team
Vacancy: Experienced Automotive Technician 📍 Location: Colindale, London 🕒 Job Type: Full-Time 💷 Salary: Competitive – Based on Experience 🚗 Start Date: Immediate / Flexible About Automaster Established in 2004, Automaster has earned a trusted reputation across Colindale and beyond for delivering high-quality car repairs and outstanding customer service. We specialise in a wide range of services—from MOTs and diagnostics to tyre fitting and full servicing for all makes and models. Our technicians are fully trained to work on electric and hybrid vehicles, and we take pride in our honest, customer-first approach. The Role We are seeking a skilled and experienced Automotive Technician to join our friendly, professional team. This is a full-time, hands-on role ideal for someone with a strong mechanical background and a commitment to quality workmanship. You’ll diagnose, service, and repair a wide range of vehicles while working in a supportive environment with access to modern tools and ongoing development opportunities. ** Key Responsibilities** - Diagnose and repair mechanical and electrical systems including engines, brakes, suspensions, and transmissions - Carry out routine servicing, inspections, and preventative maintenance - Use technical manuals, schematics, and diagnostic equipment to guide accurate repairs - Perform tyre fittings, fluid checks, oil changes, and other general maintenance - Maintain workshop equipment and report issues to ensure smooth operation - Keep your work area clean, safe, and organised at all times - Communicate clearly with the team and occasionally with customers regarding work carried out - Support lifting and assembly tasks as required - (Optional) Carry out light welding or fabrication tasks for specific repairs What We’re Looking For - Minimum 5 years’ experience as a qualified Vehicle Technician - NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair - Strong mechanical and diagnostic skills with attention to detail - Ability to work independently and as part of a close-knit team - Good communication skills — both written and verbal - Must provide own tools - Legal right to work in the UK - MOT tester certification not required - Experience with EV/hybrid vehicles is a bonus, but not essential What We Offer - Competitive salary, based on experience - A long-term, stable position with a trusted local garage - A professional and friendly team atmosphere - Exposure to a wide variety of makes, models, and technologies - Opportunities for training and continued professional development
Sales & Office Administrator – Automotive Remapping Company 📍 Near Willesden Junction | Full-Time | 8:00 AM – 6:00 PM (1-hour lunch between 12–2 PM) We’re a small, fast-growing vehicle remapping company offering services like performance tuning. Based near Willesden Junction, we operate with a mobile team and need a reliable, confident Sales & Office Administrator to run the day-to-day operations from our office. Your main focus will be handling customer enquiries, closing appointments over the phone or messages, and booking jobs into the diary. You’ll also take care of invoicing, follow-ups, and general admin tasks while supporting our team of five (two office - 3 mobile). This is a full-time, office-based role where you’ll be the engine keeping everything running smoothly. Key Responsibilities: Responding to enquiries and converting leads into confirmed bookings Managing the team diary and scheduling mobile jobs Creating and sending invoices, tracking payments General admin, filing, stock updates Coordinating with mobile technicians and assisting the director Requirements: Strong communication and organisational skills Experience in admin or sales support roles Confident using email, calendars, and invoicing software Ability to multitask in a fast-paced environment If you’re proactive, friendly, and ready to make an impact, we’d love to hear from you!
Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Software Engineer/DevOps Engineer City of London £Competitive plus strong bonus and benefits Azure, Terraform, Data Tooling DevOps Engineer is sought to join a highly prestigious financial services organisation. This is a key role that will see you taking responsibility for developing Microsoft Fabric related DevOps processes, ensuring the correct balance between environmental control and ensuring Data Engineering teams have the flexibility to work efficiently. You will create bespoke modules in Terraform and actions in GitHub (or Azure DevOps) to support CI/CD workflows. You will also liaise with teams across the business to ensure the platform meets all security and performance requirements. Key Responsibilities Develop standards and strategies to manage the deployment of assets into the Microsoft Fabric ecosystem. Where required create custom actions in GitHub/Azure DevOps that use the Microsoft Fabric APIs. Where required create custom terraform modules to ensure Microsoft Fabric configuration is held as infrastructure as code. Work with Data Engineers to create the development environments engineers will use to develop and deploy products in Microsoft Fabric. Work with data owners around the business to ensure source data systems can be securely accessed. Ensure security best practices are followed. BCP/DR strategy. Work with other members of the central platform team to monitor the Microsoft Fabric feature roadmap and integrate new features into the established eco-system. Work with other members of the central platform team to define an efficient project process to deliver new data products. Key Technical Skills and Experience Terraform Modules Infrastructure as code GitHub/Azure DevOps Azure Data Factory Azure Synapse CI/CD including Databases Databricks GitHub Actions/Azure DevOps Tasks Monitoring in Azure Release Management Experience Microsoft Fabric (not essential) Curious to learn new sectors like AI, ML (Not essential) Minimum 6 years working in a cloud environment managing data engineering products.
We are a trusted local garage with a strong reputation for quality vehicle repairs and maintenance services. Proudly serving the community for 15 years, we handle everything from routine servicing to complex mechanical repairs for a wide range of vehicles. We are currently seeking a skilled and reliable Car Mechanic & Vehicle Maintenance Technician to join our friendly team. This hands-on role is ideal for someone who thrives in a busy workshop environment and takes pride in delivering top-notch service. Key Responsibilities: Diagnose mechanical and electrical faults in vehicles Perform routine servicing, MOT preparations, and general maintenance Carry out mechanical repairs including brakes, clutches, suspensions, and engine work Maintain a clean, safe, and organized workspace Liaise with customers and provide clear explanations of issues and repairs when needed Requirements: Proven hands-on experience in vehicle mechanics and maintenance (minimum 2 years preferred) NVQ Level 2 or 3 in Vehicle Maintenance and Repair or equivalent qualification (preferred) Strong diagnostic and problem-solving skills Full UK driving licence Ability to work independently and as part of a team What We Offer: Competitive salary based on experience Ongoing training and development opportunities Supportive and down-to-earth team environment Flexible working hours can be considered Employee discounts on services If you're passionate about cars and committed to high-quality work, we’d love to hear from you! To Apply: lease send your CV and a brief cover letter to us or drop it off at the garage in person.