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Senior / experienced waiter / waitress (£14.00 £16.00 per hour depending on experience / performance): part time and full time available. Smokestak are looking for a strong / experienced waiter/waitress, on a full-time or part time basis, for their Shoreditch restaurant. While we hire on attitude mainly, experience in a similar capacity would be hugely beneficial. We are a busy restaurant with an outside terrace so energy and a solid attitude are crucial for this role. Training is provided and there are development opportunities available within the company for those who show initiative. We are now recruiting for an experienced, enthusiastic and reliable individuals who can thrive off a busy service and drive the front of house team. We are looking for a senior waiter/waitress who can add depth to the restaurant, lead the front of house team and grow with the business. If you think you've got what we're looking for and would like to join the team, please only apply if you have waiting experience in a busy restaurant.
Let Us Take You Somewhere… We are looking for a talented Host/Hostess to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is dedicated to creating an exceptional guest experience, and we are seeking individuals who bring energy, charisma, and a passion for hospitality. Life at Somewhere Café Somewhere Café is a place full of energy, passion, and adventure. We foster an environment where both our guests and our team feel inspired. Our commitment to outstanding service drives us, and we expect the same dedication from every team member. We invest in our people through world-class training, career development, and a culture where every voice matters. Whether you are starting your journey in hospitality or looking to grow within an internationally recognised brand, we provide the tools and support to help you succeed. What We’re Looking For - A warm and welcoming personality with a passion for delivering an exceptional guest experience. - Previous experience as a Host/Hostess in a high-end, high-volume restaurant or luxury hospitality setting. - Strong organisational skills and the ability to manage reservations, guest flow, and seating arrangements efficiently. - Experience working with SevenRooms and OpenTable booking systems. - Excellent communication and interpersonal skills, ensuring every guest feels valued and well taken care of. - A proactive, problem-solving mindset and the ability to remain calm under pressure. - A team player with a positive attitude and a willingness to learn. What We Offer At Somewhere Café, we recognize and reward hard work and dedication. Some of the benefits include: - World-class in-house training – Equipping you with the skills to excel. - Career growth opportunities – Within an internationally recognised brand. - Long-service awards – We value and celebrate dedication. - Exciting in-house incentives – Performance-based rewards. - Opportunities for growth – Across our global restaurant group. - Family meals on shift – Keeping you fuelled throughout the day. - Staff discounts – At Harrods & within our restaurant group. Join our team and be part of the Somewhere Café experience at Harrods, London. Apply today and take the next step in your hospitality career with us.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
Overview: We are seeking a proactive, organised, and strong communicator to support the General Manager in overseeing the effective management of our restaurant. As AGM, you’ll play a key role in driving profitability, staff development, and maintaining a high standard of service. Key Responsibilities: • Support recruitment, onboarding, and team training. • Oversee restaurant maintenance and cleanliness. • Assist in financial performance analysis and implementing strategies for profitability. • Help manage staff, events, and schedules. • Contribute to quality control, customer feedback, and discipline enforcement. • Support BOH/FOH operations and reservations management. Benefits: • Complimentary meals and drinks during shifts. • Travel expenses covered for branch transfers. • Comprehensive training and development plan. • Quarterly bonus scheme (up to 25%). Reporting To: General Manager.
Hello! We are looking for two friendly individual to join our team as a delivery driver. You will be responsible for picking the products, loading the van and make sure everything arrives in perfect condition to our customers. Experience driving Sprinter vans is needed. You must drive safely, responsible and within the law at all times. We need someone motivated, with a good level of English and a full UK driving licence. Training will be provided. This role is a permanent position / Immediate start. Please apply with your CV and we will contact you for an interview. We are looking forward to hearing from you! All the best,
PLEASE READ JOB DESCRIPTION BEFORE APPLYING *** 5 days a week Tuesday - Saturday £425 a week Must Have A Clean And Full UK Drivers licence Must be confident to drive a Van Permanent Self employed contract Monday OFF TUESDAY 7.30 - 17.30 WEDNESDAY 7.30- 19.30 THURSDAY 7.30 - 17.30 FRIDAY. 7.30 -17.30 SATURDAY 7.30 - 13.00 SUNDAY OFF START DATE : ASAP (training will commence one week before)
repairing lorry tailifts, full uk driving licence is a must.you should have a basic selection of tools, ie spanners, screwdrivers, socket set, etc. Training will be given to the right candidate, however knowledge of 12/24v electrics, mechanics, hydraulics will be an advantage. basic hours mon - fri 09:00 - 17:00, often required to work outside these hours at overtime rate. additional payment for call out to breakdowns. 35k + a year with overtime
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
WHAT WE LOOK FOR: We look for people that naturally work well withiWHAT WE LOOK FOR: We look for people that naturally work well within a team, have a proactive attitude, can communicate clearly and who get excited about being partWHAT WE LOOK FOR: Someone who has floor experience. We look for people that naturally work well within a team, have a proactive attitude, can communicate clearly and who get excited about being part of something great. Someone who has the drive and desire to develop within their role and learn new aspects of running a restaurant whilst influencing the processes and culture at NOTTO to help us grow. WHAT WE DO FOR YOU: - Competitive remuneration package - Bonus scheme based on performance and going the extra mile - Strong career growth opportunities. Huge investment in training and development with qualifications across wine, h&s and food safety and an individual training programme to help you reach the next stage of your career with us. - A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules - Regular 1:1’s with the Restaurant Manager / General Manager, as a way of checking in with you - High quality and freshly prepared team meals whilst on shift - 50% staff discount for you and up to 3 of your family or friends (food only) - You and your partners birthday (if you have one) off each year - Employee of the month award, a fully complementary meal for you and one other - 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years). - Generous refer a friend scheme - We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role.
Position: Flexible working -Bank cove SW17, SW18, SW19,SW20 Hours: BANK COVER STAFF NEEDED London Childcare Solutions Ltd are currently recruiting for a passionate team of qualified staff. What we will offer you: As a cover supply worker you can expect a competitive salary, excellent in house training and development and as well as a caring and passionate, fun and supportive place to work in. We will be here to support you at each stage and support with career progression within Early Years. Role and Responsibilities - The successful candidates must be able to: · demonstrate knowledge of the EYFS and promote learning through play. · Work with children aged 3months to 5years using the EYFS curriculum. · Ability to organise and plan activities based on the children's interests and next steps. · Work in an inclusive community setting helping every child to reach their full potential. · Work in partnership with parents to promote children’s learning and development. · · Work as part of the team to ensure all essential day to day tasks are completed in line with the demands of the area you are working within ie. Hygiene standards and room preparation · You will be responsible to ensure the children you care for are fully supervised and remain safe and well and you lead by example and drive the culture of Safeguarding Children · To provide support for your team and colleagues within the nursery that you are working in · To deliver high quality Early Childhood practice and experiences for all children in the nursery, including those with Special Educational Needs and/or Disability, promoting emotional wellbeing by embedding the EYFS curriculum. · Ensure you are meeting Health and Safety standards by risk assessing all areas in the nursery and rooms that you will be base in and ensure the children are safe by removing any risks identified. · You must be highly motivated, driven, and willing to learn. · Support the nursery planning, observations, support with children’s record keeping and assessments. · Supporting with the child’s daily needs, interests, and stages of development · Maintain confidentiality and always remain professional Our ideal candidate: · Experience of working within children within Early Years · Full and relevant Level 1 or equivalent in childcare qualification · 12 hours paediatric first aid (Can be completed as part of agency induction programme) · Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (Can be completed as part of agency induction) This position is subject to an Enhanced DBS Certificate and satisfactory employment references. · The successful candidates will be required to undertake relevant training that is needed for the role. Job Types: Full-time, Part-time Pay: £12.30-£14.00 per hour Benefits: Childcare Discounted or free food On-site parking Schedule: 8 hour shift Day shift Experience: childcare: 1 year (preferred) Work Location: In person Reference ID: Ac1
Travelodge London Farringdon 10-42 Kings Cross Road WC1X 9QE This is the address please do not ask for full address again. As a Housekeeping support cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. You will be portering to and from trolleys to cages all day and set up trolleys during the down time, also clean other areas whilst you are quiet. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made.
IMMEDIATE START - 6 Vacancies available Multi-stop Courier Driver at DPD FREE Electric Van and Insurance Provided (EV-Charging costs are drivers responsibility) Work available 7 Days (Minimum 5 days) 5am/7am start - 6-12 hours shift a day Earnings from £1,500 per month £75 - £150+ per day £1 per delivery Average 80-130 deliveries a day Paid training Requirements: - DBS Certificate (Within 12 Months) - UK Driving License (minimum 1 year & max 6 points) - Experience or confident in driving a 3.5t Van (Not Necessary) - Smartphone Daily Duties: - Sequence your delivery route in an efficient manner, load your van neatly all whilst adhering to depot health and safety rules - Deliver your stops according to DPD policy and procedure - Finish route and return collections and undelivered parcels back to depot If you are interested in joining our team, submit an application and a member of our team will contact you shortly. START DATE - ASAP
Brand Ambassador – Field Sales (Commission-Based Only) Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance. About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience. Your Role: As a Sales & Customer Service Representative, you will: Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role. Compensation: Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You: Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!
Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £11.44 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. f this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
~PLEASE READ CAREFULLY ~MUST BE OVER 18 YEARS OLD TO APPROVE As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made -Location: Travelodge Central City Road EC1Y 1AG -Working Hours typically starts from 10am - 3pm, 4-10pm -Contracts starts from 12 hours to 24 hours *Must be Fully Flexible *Must be able to work through the weekends
Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
PLEASE READ CAREFULLY Must be 18 years old and over to apply Your job as a receptionist within Travelodge will be to check in and provide a warm welcome to our guests. You’ll be available at reception to offer help and guidance for our guests to ensure the perfect stay. It is possible that you will be required to support different departments with a variety of different tasks. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even AOM, started their careers at Travelodge as team members. Typical shifts based on rato shift base: 10pm till 7am. This can vary during busy periods, however 3 weeks notice is typically given for rotas. At Travelodge, we value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. As a team member you will enjoy benefits such as: - 50% discount on rooms plus food and drink, as well as friends and family rates.
We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Multilingual abilities are a big plus but not essential. Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The position requires office work from 10 AM to 6 PM, but we offer flexibility. You may also need to work outside of these hours to conduct viewings or assist clients. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Paid Breaks: Your hard work deserves time to relax and recharge. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
Facilities Maintenance Operative (Cleaning, Window Cleaning & Grounds Maintenance) Company: Bloc FM Location: Various client sites (assigned by Bloc FM) Employment Type: Permanent, Full-Time/Part-Time Salary: Competitive, based on experience Company Overview: Bloc FM is a trusted facilities management company committed to delivering exceptional service to commercial and residential clients. We ensure environments are safe, clean, and well-maintained through professionalism, reliability, and attention to detail. Position Overview: Bloc FM is hiring a versatile Facilities Maintenance Operative to perform cleaning, window cleaning, and grounds maintenance duties across client sites. This role suits a proactive individual who enjoys hands-on work, thrives in varied environments, and takes pride in maintaining high standards. You will work as part of the Bloc FM team, with tools, equipment, and training provided. Key Responsibilities: General Cleaning: Perform daily indoor cleaning tasks: vacuuming, mopping, sanitizing surfaces (desks, kitchens, restrooms), and dusting. Follow health and safety guidelines, including COSHH regulations. Window Cleaning: Clean interior and exterior windows using company-provided equipment (squeegees, telescopic poles, eco-friendly solutions). Safely work at heights (e.g., ladders, platforms) following training. Grounds Maintenance: Maintain outdoor areas: mowing lawns, trimming hedges, weeding, pruning, and seasonal tasks (leaf clearance, gritting pathways in winter). Ensure entrances, walkways, and car parks are clean and hazard-free. Additional Duties: Report maintenance issues or hazards to the Bloc FM management team. Support ad-hoc tasks (e.g., deep cleaning, end of tenancy cleaning). Requirements: Physical Stamina: Ability to lift/move equipment, stand for extended periods, and work outdoors in all weather. Experience: Previous experience in cleaning, window cleaning, or groundskeeping is desirable but not essential (training provided). Team Player: Collaborative attitude, punctual, and reliable. Attention to Detail: Deliver high-quality results aligned with Bloc FM standards. Safety-Conscious: Willingness to follow risk assessments and use PPE. Driving License: Essential as required to drive and bring equpment to site. Benefits: Training: Full induction, safety training, and career development opportunities. Uniform & Equipment: Provided by Bloc FM (cleaning tools, PPE, grounds maintenance gear). Supportive Team: Regular check-ins and access to management support.
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Bar Manager at Fallow, you will work closely with the Bar Manager to oversee the daily operations of the bar, ensuring high standards of service, quality, and efficiency. You will play a key role in developing our drinks menu, training the team, and maintaining an outstanding guest experience. Key responsibilities: - Showcase your expert knowledge of beverages, including cocktails, wines, and spirits, to guide guests through thoughtful recommendations and pairings. - Collaborate with suppliers to source unique and sustainable ingredients that align with Fallow’s ethos. - Train and mentor the bar team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management, cost control measures, and stock rotation. - Ensure bar operations run smoothly, maintaining efficiency, quality, and compliance with health and safety standards. - Work closely with the front-of-house team to create a seamless guest experience. About you: - Previous experience as an Assistant Bar Manager, Head Bartender, or similar role in a high-quality, fast-paced environment. - Strong knowledge of mixology, cocktails, wines, and beverages, with a passion for sustainability and innovation. - Excellent communication and leadership skills, with the ability to train and inspire a team. - Strong organizational and time management abilities. - A collaborative spirit and commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sommelier at Fallow, you will work closely with our Head Sommelier, bringing your expertise and passion for wine to elevate our guests’ dining journey. You will have the opportunity to curate a diverse and exciting wine selection that perfectly complements our innovative cuisine, setting the standard for excellence in hospitality. Key responsibilities: - Showcase your expert knowledge of wines and beverages, guiding guests through thoughtful pairings and recommendations. - Collaborate with suppliers to source unique and sustainable wines that align with Fallow’s ethos. - Train and mentor the team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management and cost control measures. About you: - Previous experience as a Sommelier in a similar environment. - WSET Level 2, or passionate about wine and eager to learn. - Excellent communication skills and a passion for sharing your knowledge with both guests and team members. - A collaborative spirit and a commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: Salary up to £14.50 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Delivering the highest food quality from prep to cook. Training, coaching and developing the kitchen team. Supervising all aspects of the kitchen health & safety in accordance with the law. Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Junior Sous Chef at Fallow, you will work closely with the Senior Sous Chef and Head Chef to ensure smooth kitchen operations while maintaining our high standards of quality and innovation. This role is ideal for someone with strong technical skills and a drive to learn and progress in their culinary career. Key responsibilities: - Support the Senior Sous Chef and Head Chef in leading and managing the kitchen team. - Maintain high standards of food preparation, presentation, and service. - Assist in monitoring food and labour costs, stock control, and budget management. - Ensure stock is rotated properly and assist in ordering ingredients according to purchasing guidelines. - Work closely with the front-of-house team to deliver an outstanding dining experience. About you: - Experience as a Chef de Partie or Junior Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong teamwork and leadership potential with a desire to develop further. - Excellent organizational and time management skills. - A positive, collaborative mindset and commitment to fostering a great kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Join our growing maintenance team now! We run a dynamic and busy maintenance operation, completing a wide range of works including plumbing, electrical, carpentry and handyman. We are looking for a decorator who drives to join our team. This is a permanent employed position and you will receive holiday allowance, uniform and training. You will also be given a van for work journeys. Shift times are out of hours generally work 8pm to 6am, and overtime available. Please note that we pay MONTHLY and all staff must be able to prove valid UK right to work eligibility. The pay rate is dependant on experience, qualifications and relevant skills.
Sales Representative | Take Control of Your Future! Are you a driven, results-oriented go-getter with a passion for sales? Do you thrive in a flexible, self-directed environment where your effort defines your success? If this sounds like you, it’s time to join our vibrant and empowering team! What’s in It for You? • Uncapped Earnings: Your ambition equals your income—there’s no ceiling here. With competitive commissions, the sky’s the limit! • Ultimate Flexibility: Design your schedule and work on your terms. Be the boss of your own success. • Career Acceleration: Show us your potential, and we’ll show you the path to leadership and beyond. • World-Class Training: Get the tools, support, and mentorship you need to thrive from day one. • Inspiring Team Culture: Celebrate victories, embrace challenges, and grow alongside a team that has your back. Your Day-to-Day: • Create and qualify leads across dynamic sales channels. • Build meaningful, long-lasting client relationships. • Showcase and sell innovative products/services with confidence. • Smash sales targets and celebrate your wins. • Evolve and improve with continuous feedback and training. What Makes You a Fit? • Exceptional communication and relationship-building skills. • Self-motivated, goal-oriented, and resilient under pressure. • A natural time manager with the drive to work independently. • Sales experience? Great! If not, your determination matters more. Why Choose Us? This isn’t just another sales role. It’s your chance to: • Be your own boss. • Unlock unlimited earning potential. Vibrant social atmosphere • International all expenses paid travel opportunities If you’re ready to break boundaries, redefine your career, and take charge of your future, APPLY TODAY —we can’t wait to meet you!
Please note this position is for candidates who can drive and have access to their own car they are willing to use. You must have a valid drivers license and insurance. If not your application will not be considered and auto rejected. Thank you Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leytonstone, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner (driver), you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.
Grow Your Sales Career with Steppe2: Business Development Associate Opportunity! 🚀 Are you a motivated, results-driven individual looking to build a successful career in sales? Steppe2 is seeking a Business Development Associate to join our dynamic team. This role is perfect for individuals who thrive in a fast-paced environment and are eager to develop their skills in sales, client acquisition, and business growth. About the Role: As a Sales & Business Development Associate, you will be key in identifying new opportunities, building strong client relationships, and driving revenue growth. This is a hands-on role where you will actively engage with potential customers and learn from experienced professionals. Key Responsibilities: - Identify and pursue new business opportunities through direct outreach. - Build and maintain strong client relationships to drive long-term growth. - Develop and implement sales strategies to meet and exceed targets. - Represent Steppe2 professionally in all client interactions. - Analyze market trends to refine sales approaches and maximize results. What We’re Looking For: - Strong communication and negotiation skills. - A proactive, target-driven mindset with a passion for sales. - The ability to work independently and as part of a team. - No prior experience is required—just a willingness to learn, grow, and succeed! Why Join Steppe2? - A structured training program to fast-track your career. - A dynamic, supportive team environment. - Clear career progression into leadership roles. - Competitive salary, performance incentives, and career development opportunities. Ready to take the next step in your sales career? Apply today and become part of Steppe2’s growing success!
Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter - 50% off at all Gaucho and M Restaurants - Referral and Length of Service Bonuses - Incentive and reward schemes - Cycle to work schemes RARE Benefits - Industry Apprenticeship Program Opportunities - Career Development and Training Programs - Training provided by the Rare L.A.B - Breakfast and Dinner when working - 28 paid annual holidays Key Responsibilities of a Senior Waiter - Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality. - Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards. - Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices. - Support and assist the management team to maximize sales revenues by driving covers and average spend per head. - Ensure all guest orders are received and processed professionally and accurately. - Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter - Demonstrate warmth and empathy towards guests and colleagues - To always take a positive approach to your own role acting as a role model to all new members of the team - Work well within a team (be a team player) and a fast-paced environment - Be approachable and well mannered - Be professional and respectful at all times - Have fun
Join Our Mission: Marketing Executive Role at the Forefront of Holistic Health Location: London (primarily remote, with some in-person tasks and days required) Hours: 25 hours per week (fixed schedule) Rate: Starting at £20/hour (based on experience) Are you a creative and driven marketing professional looking to make a meaningful difference? Join The Minded Institute, a small but impactful organisation making big strides in health and well-being. The Minded Institute is a** global leader** in training yoga and healthcare professionals in evidence-based, mind-body approaches that support the whole person. By equipping professionals with these skills, we help improve the lives of those with mental health challenges, chronic conditions, and individuals seeking holistic approaches to well-being. Alongside our professional training, we are committed to raising awareness, educating the public, and sharing resources that advance understanding and progress in this field. We’re looking for an** experienced** Marketing Executive who thrives in a collaborative environment, is detail-oriented, and is a self-starter who takes initiative. This role is perfect for someone who can transform meaningful and nuanced ideas into engaging content that inspires and connects with diverse audiences while also creating visuals that captivate and communicate effectively. We’re Seeking Someone Who: - Has a proven track record in marketing, with demonstrated success in growing brands and delivering impactful campaigns. - Excels at turning complex or specialised information into content that is clear, engaging, and accessible. - Possesses excellent communication skills, both written and verbal. - Is comfortable using AI tools to develop unique content, improve campaigns, and optimise strategies. - Has experience designing eye-catching graphics using tools like Canva or similar platforms to complement marketing efforts. - Is highly detail-oriented and ensures accuracy and quality in all aspects of their work. - Is a self-starter who can work independently and take initiative to drive projects forward. - Has a strong interest in holistic health, mental well-being, and biopsychosocial approaches. - Is detailed oriented. Key Responsibilities: - Creating engaging weekly copy for social media platforms. - Optimising social media channels by leveraging insights into audience behaviour and evolving algorithms. - Developing and implementing SEO strategies to boost digital presence. - Building and nurturing partnerships to expand our reach. - Creating and executing marketing campaigns that align with our mission and goals. - Collaborating with the team to increase awareness of our work and its impact. - Filming and editing live content to engage our audience. - Translating meaningful, complex ideas into content that inspires and informs the public. - Designing visually appealing graphics to enhance marketing campaigns, social media, and outreach materials. What You’ll Bring: - A passion for helping others and an interest in holistic health, mental health, and innovative approaches to well-being. - A creative mindset with the ability to problem-solve and think strategically. - A talent for simplifying complex ideas and creating content that resonates with a broad audience. - A collaborative approach and a commitment to working fixed hours as part of a dedicated team. - The ability to work independently, stay motivated, and consistently deliver high-quality results. What We Offer - The chance to work with a small but passionate team making a tangible difference in people’s lives. - A supportive environment that values your ideas and contributions. - Opportunities to grow and develop new skills, with mentoring to help you excel. - The chance to connect with global leaders and innovators in the field of yoga therapy and holistic health. Role Details This is a part-time role, requiring 25 hours per week on a fixed schedule, with an hourly rate starting at £20 per hour, based on experience. The role is primarily remote, but some in-person tasks and days will be required in London, including travel to the Director’s home for filming and occasional team activities. To Apply: Send your CV and a** comprehensive cover letter** explaining why you want to work with us and what you can bring to the role . Only applications that meet our criteria and include a detailed cover letter will be considered and will receive a response regarding the outcome of their application.
We are looking for an enthusiastic and passionate manager to lead our small team at Base Face Pizza in Putney. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift
We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
We are looking for a Chef de Partie to join our talented team at The Blues Kitchen. Assisting the Head Chef and Sous Chef, our Chef de Partie will be enthusiastic, passionate and knowledgeable about delicious fresh food and great service. Our kitchen is a fast paced environment, where our Chef de Partie will need to drive a high standard of execution and be committed to deliver consistent, beautiful dishes as part of London most loved dining experience. Inspired by the ‘low 'n slow’ cooking style of the deep south in America, we’re all about delivering the best barbecue meats, burgers and wings in London. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: ● Industry-leading pay ● Free guestlist to our events and festivals. ● 40% discount across all of The Columbo Group venues. ● Best in class training and development opportunities - ambitious team members are encouraged to enroll into the prestigious Columbo Academy. ● Wine, Spirit and Sake (WSET) training scheme enrolment opportunities. ● Team get togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. ● Bottomless soft drinks on shift. ● Pension Plan The award winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen stands as one of the UK’s most loved experiences. The Columbo Group is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, colour
Bicycle taxi in central London 🪬Pick own hours 1 hour or 12 hours, any day you choose, work 1 day or 7 days 🥇 up to £20 an hour based on your own ability, hourly pay is not guaranteed you are your own boss 🥈State of art 2024 bicycles shaped like cars, electric pedals easy to ride with weather protection. 🥉Limited spaces 🪬self employed, cash and card jobs you pick No experience needed, Work in Central London anywhere you want. Training support will be given. Requirements The bicycles are state of art, we hope you understand that we will not give the bicycles to every candidate, we have a huge amount of applications £200 deposit for bicycles which is returned as soon as you return the bicycle back to us, without any accidents £180 weekly rental for bicycle, paid in advance includes daily electricity charge. Discounts available for Long term rentals. Requirements : Work permit Minimum 18 years old Driving license DBS background check
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
HGV driver Class 1 / Class 2 needed! Work Experience: Previous experience as a driver, preferably with experience driving a HGV Class 1. Experience in loading and unloading cargo safely. Demonstrated ability to prioritize tasks and manage time efficiently. Skills: Strong organizational skills and attention to detail. Good communication skills, both verbal and written. Ability to work independently and as part of a team. Problem-solving skills to handle unexpected situations on the road. Physical fitness for lifting and moving heavy Items. Valid driver's license appropriate for the vehicle being driven. Additional certifications or training in defensive driving, vehicle maintenance, or logistics is a plus. Join our team as a HGV driver and contribute to our commitment to safe and efficient transportation services. Job Types: Full-time, Permanent Pay: £20.00 per hour Expected hours: No more than 50 per week Schedule: Day shift / Night shift Flexitime Monday to Friday Overtime Weekend availability Benefits: Casual dress Free parking On-site parking Experience: • Driving: ideally 3 years or 1 year (required) Licence/Certification: • Driving Licence (required)
Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.
Job Summary: We are seeking a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, and effectively promoting our products and services. A sales and marketing job in a tailoring company involves a variety of responsibilities, including: - Developing and implementing marketing plans for products and services, including special promotions and sponsored events. - Developing sales strategies and approaches for products and services. - Maintaining excellent relationships with clients and answering questions about products and services. - Have excellent tailoring skills to perform ladies and gent’s garments alterations using industrial sewing machines. - Tracking sales data and working to meet sales goals. - Manage and supervise the tailor shop staff, including hiring, training, and performance management - Introduce new design and Conducting market research to understand customer needs and preferences. - Provide expert advice on fabric selection and garment styling. You are required to be: - Proficient in using sewing machines, hand tools, and other tailoring equipment - Proven experience in a similar role in the fashion industry - A creative mindset with the ability to suggest modifications that enhance garment fit and style - Good communication skills to interact effectively with customers and keen eye for detail - Strong knowledge of garment design and alteration techniques - Strong leadership skills to manage and train a team of tailors for multiple branches - Knowledge of fashion trends and customer preferences to make informed decisions
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: Starting hourly rate of £13.70 Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Delivering the highest food quality from prep to cook. Training, coaching and developing the kitchen team. Supervising all aspects of the kitchen health & safety in accordance with the law. Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!