Are you looking to kick-start a new career in Ai? We are recruiting for companies who are looking to employ our Ai Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: How It Works Step 1: Introduction to AI Start with beginner-friendly, bite-sized courses designed to build your foundational knowledge in AI. You’ll learn through interactive videos, quizzes, and tutorials covering key AI concepts and applications. Step 2: Full‑Stack AI Training Progress into in-depth training covering: Python programming for AI Data handling and processing Machine learning fundamentals Version control with Git & GitHub You’ll work on mini-projects throughout this stage, applying your new skills to practical tasks as you learn. Step 3: Certification Prepare for and pass the Microsoft AI-900: Azure AI Fundamentals exam — a globally recognised certification that proves your understanding of AI workloads and responsible AI principles, boosting your credentials with employers. Step 4: Real‑World Projects Complete two real-world AI projects assigned by your tutor to demonstrate your practical capabilities and build a professional portfolio. Once both projects are approved, you’ll be fully portfolio-ready and prepared to enter the industry. Your Career Path Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Ai role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Interested in a future-proof career in AI? Apply now, and one of our friendly advisors will reach out to guide you through the process.
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
We are seeking a skilled and reliable Maintenance Engineer to join our team working on Transport for London (TfL) buses Key Requirements: Must be living in Croydon or near Croydon should have full UK driving license Paid training will be provided
Drainage Engineer – Full-Time We are currently seeking skilled and experienced Drainage Engineers to join our growing team, working across London and the surrounding counties. This is a full-time, field-based role ideal for candidates with a strong background in clearing blockages, high-pressure water jetting, and general drainage maintenance. If you have practical experience in the industry and are confident working independently, we’d love to hear from you. Key Responsibilities: Carry out drainage maintenance and unblocking works using high-pressure water jetting. Install and repair patch lining systems. Conduct diagnostic and tracing tasks within residential and commercial properties. Perform minor excavation works where necessary. Respond to emergency call-outs and be available for weekend standby as required (rotational basis). Maintain clear communication with the office and customers. What We’re Looking For: Proven experience in the drainage industry. Confident in using water jetting equipment and working in confined spaces. Knowledge of patch lining and pipe relining techniques. Familiar with basic excavation practices. Possession of a valid CSCS card (or willingness to obtain it). Full UK manual driving licence with no more than 3 penalty points. Organised, proactive, and reliable with a strong work ethic. Excellent communication and customer service skills. What We Offer: Competitive salary: £35,000–£38,000 per year, depending on experience. Fully equipped company van, uniform, and mobile phone. Continuous training and upskilling opportunities. Company pension scheme. Supportive team environment. Work Schedule: Monday to Friday (10-hour shifts) Opportunity for overtime Weekend and emergency call-out rota (to be discussed) Location: Primarily road-based across London and nearby counties. Occasional visits to our Borehamwood, Edgware office will be required for team meetings or equipment pickup. Requirements: Minimum 2 year of plumbing or drainage experience (essential) Driving Licence (required) CSCS & City & Guilds certifications (preferred but not mandatory)
Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!
Construction Project Manager – Full Time 📍 Location: London & Essex (with occasional UK-wide travel) 💷 Salary: £45,000 per annum 🕒 Contract Type: Full-time, Permanent 📅 Start Date: As soon as possible 🏢 Company: 123 Idea Ltd 📝 Job Summary 123 Idea Ltd is looking for an experienced and dependable Construction Project Manager to oversee our residential and commercial projects across London and Birmingham. This role requires a highly organised and motivated individual with a minimum of 2 years’ experience in a similar role. You’ll be responsible for managing all stages of the construction process — from planning and budgeting to site supervision and project completion. 🛠️ Key Responsibilities Manage day-to-day site operations and ensure project milestones are met Coordinate internal staff, subcontractors, consultants, and suppliers Develop and maintain project schedules, budgets, and risk assessments Ensure compliance with UK building regulations, health & safety, and company standards Conduct site inspections, identify risks or delays, and implement solutions Communicate effectively with clients, stakeholders, and regulatory bodies Deliver projects to a high standard, on time and within budget 🎓 Experience and Qualifications (Essential) Minimum 2 years’ experience in a construction project management or site management role Proven experience managing residential or commercial builds Strong understanding of construction methods, UK building regulations, and H&S practices Proficient in MS Project, Excel, or other project management tools Excellent leadership, organisational, and decision-making skills Degree, HND, or equivalent qualification in Construction Management, Civil Engineering, or related field Valid CSCS card and SMSTS or equivalent safety certification (preferred) Full UK driving licence ⭐ Desirable Experience on multi-site or mixed-use developments Familiarity with JCT or NEC contract administration Budget management experience over £1 million Knowledge of sustainable or modern methods of construction (MMC) First Aid at Work certificate Membership of CIOB, RICS, ICE, or another relevant body Experience liaising with local authorities and building control 🌟 What We Offer Competitive annual salary of £45,000 Involvement in diverse and growing UK-based construction projects Opportunities for professional growth and training Supportive team environment 28 days paid holiday (including bank holidays) Company pension scheme 📩 How to Apply To apply, please send your CV and a brief cover letter to 🏢 About 123 Idea LTD 123 Idea LTD is a London-based property development and construction company, specialising in delivering high-quality residential and commercial projects across the UK. With current sites in London and Birmingham, and more on the horizon, we are committed to building with integrity, excellence, and long-term value for communities.
Location: Chingford/London Company: ProView Tech Group Ltd Job Type: Full-Time ProView Tech Group Ltd is looking for a dedicated and skilled EPOS Technical Support Engineer to join our growing team. If you have a passion for problem-solving, a strong understanding of EPOS systems, and enjoy delivering excellent customer support, we’d love to hear from you. Key Responsibilities: Provide remote and onsite technical support for EPOS systems Diagnose and resolve software and hardware issues Assist with system installations, configurations, and updates Deliver clear technical guidance to clients and team members Requirements: MINIMUM 2 YEARS Experience with EPOS systems (hardware/software). This is a must, please do not waste your time if you do not have this. Strong IT troubleshooting skills Excellent communication and customer service abilities Full UK driving licence (preferred for onsite visits) Why Join Us? Be part of a forward-thinking tech company Work in a supportive, professional environment Opportunities for training and career progression Join ProView Tech Group Ltd and help power smarter retail solutions.
At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities • Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning., • Ensure the consistent quality of baked goods, presentation, and service., • Oversee production schedules, food safety, allergen compliance, and kitchen efficiency., • Train, develop, and motivate team members, creating a positive and performance-driven culture., • Monitor KPIs including labour cost, wastage, and customer satisfaction., • Support with seasonal menu planning and new product launches., • Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For • Minimum 2 years’ experience in a bakery, café, or food retail management role., • Strong leadership skills with a collaborative, can-do attitude., • Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality)., • Excellent communication, planning, and team-building abilities., • Familiarity with food safety, HACCP, allergen laws, and health & safety compliance., • Commercial acumen and experience managing budgets, rotas, and suppliers., • A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer • Competitive salary based on experience Staff discounts on food, drink, and retail items • Opportunities for progression as we expand, • A creative and supportive working environment, • Training and development opportunities
We are professional and agile. Our work environment includes: Modern office setting Work on High End vehicles Modern Work Job Title: Mechanic Duties: • Perform routine maintenance and repairs on vehicles and equipment, • Diagnose mechanical issues and provide appropriate solutions, • Conduct inspections and tests to identify faulty components, • Repair or replace defective parts, such as engines, transmissions, brakes, and suspension systems, • Perform tune-ups and oil changes, • Maintain accurate records of all repairs and maintenance performed, • Collaborate with other mechanics and team members to ensure efficient workflow, • Experience:, • Proven experience as a mechanic or similar role, • Strong knowledge of automotive systems and components, • Proficient in using diagnostic tools and equipment, • Ability to read and interpret technical manuals and diagrams, • Excellent problem-solving skills, • Detail-oriented with a strong focus on quality workmanship, • Ability to work independently and as part of a team, • Benefits:, • Competitive salary based on experience, • Health insurance coverage, • Retirement savings plan, • Paid time off and holidays, • Requirements:, • High school diploma or equivalent, • Valid driver's license, • Certification from a recognized automotive training program is preferred but not required, • If you are a skilled mechanic with a passion for fixing vehicles and ensuring their optimal performance, we want to hear from you! Apply now to join our team of dedicated professionals., • Job Types: Full-time, Permanent, • Pay £2600 per month, • Additional pay:, • Bonus scheme, • Performance bonus, • Tips, • Yearly bonus, • Benefits:, • Store discount, • Transport links, • Schedule:, • 8 hour shift, • Every weekend, • Ability to commute/relocate:, • Ilford: reliably commute or plan to relocate before starting work (required), • Experience:, • Mechanic: 2 years (preferred), • Licence/Certification:, • Driving Licence (preferred), • Work Location: In person
Vacancy: Experienced Automotive Technician 📍 Location: Colindale, London 🕒 Job Type: Full-Time 💷 Salary: Competitive – Based on Experience 🚗 Start Date: Immediate / Flexible About Automaster Established in 2004, Automaster has earned a trusted reputation across Colindale and beyond for delivering high-quality car repairs and outstanding customer service. We specialise in a wide range of services—from MOTs and diagnostics to tyre fitting and full servicing for all makes and models. Our technicians are fully trained to work on electric and hybrid vehicles, and we take pride in our honest, customer-first approach. The Role We are seeking a skilled and experienced Automotive Technician to join our friendly, professional team. This is a full-time, hands-on role ideal for someone with a strong mechanical background and a commitment to quality workmanship. You’ll diagnose, service, and repair a wide range of vehicles while working in a supportive environment with access to modern tools and ongoing development opportunities. Key Responsibilities • Diagnose and repair mechanical and electrical systems including engines, brakes, suspensions, and transmissions, • Carry out routine servicing, inspections, and preventative maintenance, • Use technical manuals, schematics, and diagnostic equipment to guide accurate repairs, • Perform tyre fittings, fluid checks, oil changes, and other general maintenance, • Maintain workshop equipment and report issues to ensure smooth operation, • Keep your work area clean, safe, and organised at all times, • Communicate clearly with the team and occasionally with customers regarding work carried out, • Support lifting and assembly tasks as required, • (Optional) Carry out light welding or fabrication tasks for specific repairs What We’re Looking For • Minimum 5 years’ experience as a qualified Vehicle Technician, • NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair, • Strong mechanical and diagnostic skills with attention to detail, • Ability to work independently and as part of a close-knit team, • Good communication skills — both written and verbal, • Must provide own tools, • Legal right to work in the UK, • MOT tester certification not required, • Experience with EV/hybrid vehicles is a bonus, but not essential What We Offer • Competitive salary, based on experience, • A long-term, stable position with a trusted local garage, • A professional and friendly team atmosphere, • Exposure to a wide variety of makes, models, and technologies, • Opportunities for training and continued professional development
Role Overview A hands‑on experienced chef who can translate creative dishes into consistent, scalable execution and help steer menu evolution in line with our growth strategy. You’ll be the engine behind day‑to‑day service, quality control, and kitchen discipline. You will work closely with management, helping to ensure that every plate that leaves the pass meets our specifications, cost, and food safety standards while pushing the menu forward. Key Responsibilities Recipe & Spec Control: • Standardise recipes, plating guides, and portion sizes; maintain the master spec file. Service Leadership: • Supervise other chefs on shifts, helping them to manage timing, flow, and clear communication between stations and the front of house. Prep & Hygiene Systems: • Supervise daily prep lists, enforce mise en place standards, and manage cleaning schedules., • Lead shift briefs and on‑the‑fly training to keep standards sharp. Food‑Safety & Compliance: • Conduct spot checks on storage temperatures, date labelling, and FIFO stock rotation., • Maintain accurate HACCP logs; ensure the team’s food‑safety certifications are current., • Act as kitchen lead during Environmental Health Officer inspections. Inventory & Purchasing: • Make daily orders and monitor stock levels Menu Development & Strategic Growth: • Work with the managers to expand and fine‑tune the menu so it aligns with our commercial targets and brand direction. Innovation & Continuous Improvement: • Trial new techniques, ingredients, and equipment; integrate successful ideas into menu rollouts. Culture & Example: • Set the tone for punctuality, hygiene, and teamwork; coach junior chefs toward promotion‑readiness. Qualifications • Proven experience in supervising and managing kitchen staff, • Strong culinary skills with a background in food preparation and cooking, • Solid understanding of food safety regulations and practices, • Experience in restaurant and hospitality settings, • Leadership abilities to foster a positive team environment Job Type: Full-time Pay: £36,000.00-£40,000.00 per year Additional pay: Loyalty bonus & Performance bonus Benefits: • Company pension, • Cycle to work scheme, • Discounted or free food, • Employee discount, • Sick pay, • Store discount Schedule: Weekend availability Experience: Kitchen management: 3 years (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Work Location: In person
Role Overview: As a Site Engineer, you will provide engineering support for various projects in the region. Your primary responsibility will be to establish level and survey control and set out detailed works based on project drawings while conducting regular checks to ensure accuracy and compliance. This role offers opportunities for professional growth and insights into cost, program, and contract management. You will collaborate closely with the project team to ensure safe, high-quality, and timely project delivery. Key Responsibilities:Health, Safety & Environment: Promote and maintain safe working practices. Ensure compliance with environmental and legal standards. Adhere to company safety procedures and protocols. Quality: Deliver work to the highest standards, free of defects and snags. Identify and implement value engineering opportunities. Comply with quality assurance processes and company procedures. Site Engineering: Establish and maintain level and survey control on projects. Set out works according to project specifications and regularly verify accuracy. Maintain detailed records that meet legal and organizational requirements. Assist in creating project-specific plans, including RAMS, ITPs, and check mechanisms. Monitor and document project progress through site diaries, allocation sheets, and photographic records. Provide short-term planning and daily resource management support. Identify and document variations to the project scope. Key Measures & Targets: Accurate and timely completion of setting-out tasks. Delivery of quality records and project handovers without defects. Maintenance of accurate records and weekly site documentation. Key Relationships: Build strong working relationships with the site workforce and client representatives. Person Specification:Essential: Proven experience in setting out for civil engineering projects. Knowledge of construction methods, safety protocols, and regulations. Proficiency in using robotic total stations or EDM instruments. Degree or HNC (or equivalent) in Civil Engineering. Strong communication skills and a proactive, results-driven approach. Desirable: Proficiency in AutoCAD and MS Office. Experience in temporary works coordination. Relevant certifications (CSCS card, first aid, NEBOSH/IOSH). Additional Information: Employment Type: Permanent, Full-Time (45 hours/week). Required Skills: Setting out using Leica Total Station and GPS, reading drawings, RAMS drafting, ITP creation, quality control documentation. Tickets/Training: CSCS required; additional certifications are advantageous. Apply now Save job Report job
The GAO Group is headquartered in NYC, USA, and Toronto, Canada, and its member companies are incorporated in both USA & Canada, and its member companies are leading suppliers of advanced electronics and network products for engineers worldwide. Location : Remote Job Description: · Recruit and source candidates: Job boards, social media, headhunting · Post job openings on various recruitment platforms and university portals. · Screen resumes and applications · Schedule interviews for senior HR staff · Manage communication through emails and LinkedIn with applicants and follow up with the candidates. Requirements: · You are studying for or shall have a University degree in HR, Journalism, Business, Arts, or any programs providing strong English language training or candidates with strong English language skills. · You shall be keen to learn, willing to work hard, maintain productivity, and be committed to the job. · You shall have chosen HR as your desired career and are strongly interested in an intern opportunity related to HR. Benefits of this Internship Include: · You gain real-world work experience at an internationally reputable high-tech company; · Learn real-world knowledge, work ethics, team spirits; • Receive 3 certificates, and · It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.
Location - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.