Offres customer support engineer à WorcesterCréer des alertes d'emploi

ABOUT US Lantek is the global leader providing software systems and solutions to companies manufacturing parts with sheet metal, tubes, and structural steel. From small workshops to international multi-plant corporations, Lantek systems are present in every kind of industrial factory. Lantek has 40 years of experience and more than 400 professionals spread around the world. Our offices are present in 16 countries worldwide, besides a significant presence in Spain, where HQ located. Lantek is a key partner in Digital Transformation for metal processing companies. We help our customers to achieve their Industry 4.0 goals with leading products and services, provided in an open multi-vendor platform. ABOUT THE ROLE As part of the Operations team, this Customer Engineer role will be responsible to provide assistance to our customers. You will diagnose and troubleshoot software problems and help our customers to install applications and programs, by assisting people with computer issues and being able to explain technical details. Duties & Responsibilities Technical Consulting & Support • Provide consulting, specification, installation, configuration, user assistance, training, and helpdesk support for (Lantek System Software Suite, Database servers & Integrations with external systems -ERP, MRP, accounting, etc-)., • Collaboration & Communication, • Proactively collaborate with team members to resolve technical issues, gather product feedback, and maintain productive internal and external customer relationships. Customisation & Development • Research, specify, develop, and maintain small product customisations and associated updates., • Define and document solution requirements and customisations in alignment with customer needs. Project Support • Deliver support and implementation for small to medium-sized customer projects., • Contribute to the implementation phases of larger customer projects as part of a wider team. Customer Interaction • Create detailed specifications based on customer requirements., • Provide training and ongoing support to customers throughout the solution lifecycle Education & Experience • Technical background, preferably Computer Engineering or IT field., • Experience in technical projects involving software in an industrial environment., • Knowledge of Lantek systems would be desirable., • Experience working with ERP systems and a solid understanding of the associated business processes., • Strong proficiency in Microsoft environments, including Windows, IIS, SQL Server, and the Office/Office 365 suite; Azure knowledge is advantageous., • Experience in programming (e.g., C++, C#, HTML, XML) is highly desirable., • Familiarity with reporting tools such as Crystal Reports or Stimulsoft., • Knowledge of manufacturing processes within the sheet metal working industry is beneficial. Skills & Abilities • Native English Speaker. Knowledge of Spanish, German, French, or other languages is a plus., • Good interpersonal skills., • Ability to understand and evaluate customer expectations., • Customer oriented-approach., • Goal-oriented work within the framework of project implementation., • Willingness to travel. 🚀 If you want to be part of the future of smart industry, this is your opportunity! At Lantek, we’re waiting for you. Disclaimer: The data controller of your personal data is Lantek Sheet Metal Solutions, S.L.U with tax identification number B-01395698. Your personal data will be collected and processed according to all applicable regulations and specifically to GDPR 2016/679 and Organic Law 3/2018 of the 5th of December. Your personal data will be collected for the purpose of evaluating your application for the selection process and will be kept for the terms established by law. We remind you that you can exercise your rights of access, rectification, deletion, limitation of processing and portability by writing to . We also inform you that your data will not be subject to automated individual decisions or transfers to countries outside the EEA. For more information you can consult our privacy policy at

Position: Mechanical Design Engineer Location: Worcester, Worcestershire, UK Salary: circa £45K depending on experience Contract: Permanent Industry: Aerospace, Automotive & Marine (High Speed Rotating Equipment) PRS Engineering has engaged with a key client and a leading manufacturer of full turnkey solutions and Test Equipment provided a prestigious manufacturer’s worldwide within industries such as Aerospace, Automotive/Motorsport & Marine. Due to team expansion and successfully winning new business, we are seeking an experienced Mechanical Design Engineer on a permanent basis in which you will be involved in exciting projects and support some of the worlds well known and A-listed manufacturers. Absolute must have’s • Experience of designing water brake dynos, • If not number 1 above, then experience of designing rotating components up to 25,000rpm, • Proficiency in SolidWorks – actively using it at their current/last employer Job Overview Responsible for mechanical engineering design, product maintenance and application engineering of dynamometers, systems and components with innovation and excellence. The role focuses primarily on the company’s product line; translating customer requirements and internal initiatives into practical, cost-effective, and manufacturable design solutions, ensuring products meet performance, quality, safety, and regulatory standards while supporting continuous improvement and innovation. Main Duties & Responsibilities Product design & development • Contribute to the design, develop and testing of mechanical components and assemblies, using advanced engineering principles and tools., • Collaborate with project teams to ensure that new product designs meet customer specifications and regulatory requirements, • Produce and maintain detailed technical documentation, including specifications, drawings, operation manuals and build and test procedures., • Setup components and bills of materials (BOMs) within Visibility. Product maintenance • Refine existing product designs to improve performance, durability and manufacturability, leveraging emerging technologies, field data and commissioning, customer & sales feedback., • Develop solutions for component and system faults identified throughout the product lifecycle., • Analyse and address product documentation defects, ensuring all related documentation (drawings, manuals, test procedures etc.,) are up to date and accurate. Application engineering • Design mechanical solutions tailored to customer needs, ensuring all designs meet functional and performance requirements. Sales, manufacturing, commissioning & customer support • Collaborate with the sales team to help provide timely responses to customer queries, • Provide technical support to the sales team throughout the sales process, offering insights into product capabilities and limitations., • Assist in the preparation of proposals, ensuring technical accuracy and alignment with customer requirements., • Support production build, installation and test of products., • Support technically during installation and commissioning, offering guidance to ensure customer satisfaction. Professional development & collaboration • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and/or participating in professional societies., • Stay updated on technology, industry trends and engineering advancements, bringing new ideas for process optimization and product innovation., • Work closely with other engineering team members, production, and field service personnel to ensure seamless execution of projects, • Communicate complex technical concepts clearly to both technical and non-technical stakeholders. This list of duties and responsibilities is not exhaustive, and you may be required to undertake additional tasks as the role evolves, and as necessitated by business need and objectives. Knowledge, Experience & Skills required. • HNC/HND or qualified degree., • Preferably 5 years’ proven working experience in mechanical engineering., • Working experience with product lifecycle management (PLM), finite element analysis (FEA) and computational fluid dynamics (CFD)., • Hands-on experience with computer-aided engineering (CAM) and computer-aided manufacturing (CAE)., • Expertise in SolidWorks CAD software for design modelling, drawing generation and analysis., • Adequate knowledge of engineering analysis tools (ANSYS, ProMechanica or similar)., • Mathematical computing and analysis tools knowledge (MATLAB, Excel, LabView etc)., • Solid understanding of core concepts including mechanics, kinematics, thermodynamics, materials science etc., • Creativity and analytical skills., • Ability to communicate technical knowledge in a clear and understandable manner., • Strong technical writing skills., • Manufacturing experience is preferred. Package Details • 25 Days Plus Bank Holidays. Bank Holidays • Pension, Company Benefits and 36.75 hour week (Mon-Thurs - 08:00am-16:30pm Fri 0800am-12:45pm).

A leading software solutions provider in the UK is seeking a Customer Engineer to provide technical support and consulting to clients. The role involves diagnosing software problems, delivering project support, and customizing solutions to meet customer needs.

Manufacturing / Production Lead (Engineer / Manager / Supervisor) / Worcester / £35k to 40k D.O.E Our client is looking for someone who can take ownership of how production operates — improving flow, managing the shop floor, and ensuring orders are delivered effectively. This is not a narrow role. They are open to candidates from a range of backgrounds including Production Engineering, Production Management, or Supervisory roles. What matters most is your ability to organise, solve problems, and deliver results in a manufacturing environment. The Role You will be responsible for coordinating production activities, improving efficiency, and ensuring that works orders are delivered on time. You will play a key part in connecting planning, systems, and production execution. This is a hands-on role that combines, shop floor leadership, production scheduling, system (ERP) management, and practical problem solving. Key Responsibilities: Plan and schedule production to meet customer demand Manage and prioritise works orders through the factory Work closely with operators to ensure smooth daily running Monitor machine utilisation and address downtime Use ERP systems to track orders, materials, and progress Ensure accurate production data and reporting Identify and implement process improvements Support and guide shop floor teams Maintain high standards in paperwork and administrative duties. About You We are open to a range of experience, but you will likely have experience in one or more of the following: Production Engineer, Production scheduler, or Production Manager Manufacturing Supervisor / Team Leader Process or Continuous Improvement role Practical and hands-on Organised and able to manage multiple priorities Comfortable working between systems and shop floor Confident using ERP systems and production data Focused on improving how things work, not just maintaining them A level of flexibility on shift times to provide cover and handover (some early start and/or later finishes). Desirable Experience Experience with ERP systems and works order management Production scheduling or planning experience Understanding of manufacturing processes Experience improving efficiency, flow, or output Why Join? They are a growing manufacturing business investing in machinery, systems, and process improvement. This role offers the opportunity to have a real impact on how production operation develops. Due to the wide range of responsibilities, they are open to a wide range of experience and seniority. As such, the salary will be around £35,000 to £40,000 per annum. Apply If you have experience in manufacturing and enjoy making things run better, we would like to hear from you

Electrical Design Engineer Location Worcester Salary - £40000- £50000 per annum negotiable on experience Full time Monday to Friday Benefits: Company pension Job description We are looking for an Electrical Design Engineer to join our team the company design bespoke automated control systems, PLC, DCS, HMI and SCADA control system solutions. Duties will include You will be responsible for producing detailed designs, ensuring compliance with standards, and managing projects from concept to delivery. Using your electrical design skills, you will generate circuit diagrams and mechanical layouts using CAD software. You will also be able to contribute through: Provide technical support via telephone. Qualify customer technical requirements. Creation of technical reports and documentation as required for customers and development projects Qualification & skills requirements Qualified to a minimum standard of HNC in Electrical/Electronic Engineering or similar qualification. 3 to 5 years' experience as an electrical design engineer Good understanding of design for manufacture, cost, and standardisation Proficient in the use of an electrical CAD package; AutoCAD Electrical desirable Driving license an advantage as may on occasion be required to visit client sites If you are a team player looking to advance your career in a dynamic environment, apply today Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy

ESTIMATOR Worcester £40,000 Permanent Days Well established stable manufacturing business We are seeking an experienced Estimator to manage customer quotations, costing, and order validation. The role involves working closely with Customers, Suppliers, and internal teams to ensure accurate pricing, lead times, and profitability across our product range. We are a busy manufacturing, well established organisation, and despite difficult times, we are bucking the trend and as our Estimator, you will be key member of our already successful team. You maybe an Applications Engineer, or a Project Engineer, who is looking specifically for a role that is purely estimating. Commutable from Northfield, Halesowen, Kidderminster, Worcester, Dudley, Stourbridge, Stourport-on-Severn, Bromsgrove, Droitwich, Alvechurch, Studley, Bidford-On-Avon, Leominster and Evesham DUTIES Review Customer Requests for Quotation (RFQs) to ensure all required information is received, including: Calculate tube developed lengths when necessary Prepare accurate quotations using the company quotation system Agree pricing margins and commercial terms with the Managing Director Determine and agree appropriate lead times in consultation with senior management Complete quotation templates and issue quotations following internal approval Receive and evaluate supplier quotations Review Customer Purchase Orders to ensure drawings match those used during quotation Liaise with Purchasing regarding order cancellations Price and quote any new tooling required for revised designs Coordinate tooling return or scrappage and ensure records are updated accordingly Ensure customer-specific tooling is correctly costed and quoted REQUIREMENTS Previous experience in estimating, costing, or manufacturing engineering Strong understanding of technical drawings and specifications Commercial awareness and attention to detail Confident communicator with Customers and Suppliers Proficient with ERP or quotation systems If you HATE working for an organisation that treats you like an adult, and offers you full autonomy, this is not the job for you! This is a super opportunity to be part of a successful manufacturing organisation, with the promise of a long and challenging career ahead. If you have the experience and the get up and go what are you waiting for? Send your CV now for immediate interview Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact meto have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994 TPBN1_UKTJ

Telematics Engineer (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Worcester and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role. Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos To name a few! A Day in the Life of Dont just take our word for it, read Jacks story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jacks blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets Inventory management Responsible for the upkeep and safety of your vehicle and all provided tools /equipment Liaise with customers at all levels Provide support to your peers and contractor resource where required Ensure administration is concise, accurate and professional Adhere to all internal process and procedures Report on statistical information when required What are we looking for? Demonstrable experience in a similar role; auto electrics and/or telematics Full UK Driving Licence Experience of working to Service Level Agreements and Operational Schedules Understanding of vehicle wiring diagrams and ability to interpret these Evidence of strong customer service skills with a professional approach Good interpersonal and communication skills, with the ability to adjust style to relevant audiences Be able to work autonomously, solve problems independently and adhere to agreed processes Take pride in what you do ensuring quality and accuracy Valid Passport for travel Working Pattern This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota. Whats in it for you? Full support and training to ensure you are well equipped to succeed in your role Company vehicle, shift allowance, laptop, mobile phone and tools provided Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Please note: The successful candidates job title will be Technical Hardware Engineer in line with our organisational structure. TPBN1_UKTJ

Mobile Fire Alarm Engineer This position is a mobile role covering the West Midlands (predominantly Birmingham and Worcester) Basic salary: Up to £40,000 per annum Contract: The role is being offered as a full time, permanent PAYE position. Our client is a successful and fast-growing Facilities Management and MEP Projects company operating across the UK. With a strong track record in delivering Mechanical, Electrical, and Plumbing (MEP) projects ranging in value from £1 million to £10 million, they offer innovative, high-quality solutions to clients in the industrial, commercial, and educational sectors. As part of their continued growth, our client are now seeking an experienced and proactive Fire Alarm Engineer to join their maintenance team. This is an exciting opportunity to play a key role within a company that values quality, collaboration, and professional development. Key Responsibilities: • Perform routine and reactive maintenance tasks, including: Emergency fault finding, reactive repairs, installation, testing and PPM works, remedial works, • Utilise our CAFM System BigChange to manage and document all maintenance activities, through accurate records of work completed and materials used., • Ensure compliance with health and safety standards and regulations., • Collaborate and communicate well with other team members and departments to ensure efficient and effective service delivery., • Provide exceptional customer service, addressing client concerns and queries promptly., • Participate in a 1 in 4 weekly on-call rota to provide emergency support. Qualifications and Skills Required: • Fire Alarm Qualifications, • Experience in working with Fire Alarm systems, including conventional, in the commercial industry, • Full UK driving license and willingness to travel UK-wide., • Ability to use digital CAFM systems (BigChange and other client portals such as Verisae. Training is provided for all systems if no previous experience), • Excellent problem-solving skills and attention to detail., • Effective communication and interpersonal skills., • Ability to work independently and as part of a team. Qualifications and skills which are beneficial but not required to apply: • Minimum NVQ Level 3, • 18th Edition Regulations, • IPAF Benefits: • Competitive salary based on experience., • Opportunities for professional development and career advancement., • Company vehicle and travel expenses., • Pension scheme., • A supportive and collaborative work environment. Travel, Assets & Further information: • This is a mobile maintenance position and therefore whilst our client aims to keep each Engineer as near to home as possible, travel throughout your region is expected. Further travel may be requested on rare occasions due to absences / emergencies., • On call Rota, Monday – Monday. Bonus + overtime rate. Company Benefits: • Competitive salary based on experience, • A company vehicle, fuel card, Tablet / PDA for completion of all paperwork, ladders, any testing equipment required, PPE and uniform., • Pension scheme., • A supportive and collaborative work environment. If you are an experienced Fire Alarm Engineer looking for your next challenge with a successful Facilities Management and MEP Projects company, we encourage you to apply today. Please submit your CV to be considered, and a member of our recruitment team will be in touch to discuss the opportunity further

Senior Quality Engineer (Customer-Focused / Key Account) Worcester |Full-Time | Competitive Salary (DOE) + Excellent Benefits GMP Recruitment Agency Ltd are proud to be working in partnership with a highly reputable, multinational aerospace organisation to recruit an experienced Senior Quality Engineer for their Worcester-based facility. This is a unique opportunity that blends Quality Engineering with Key Account Management. The successful candidate will take ownership of a single, high-value aerospace client, acting as the dedicated point of contact and ensuring exceptional service delivery, quality performance, and relationship management. The Role This position is as much about account management as it is about quality engineering. You will act as the face of the business for a key customer, managing all quality-related interactions, leading communication, and building a trusted partnership. You will be responsible for maintaining customer confidence through proactive quality management, clear communication, and high-level presentation of performance and improvement initiatives. Key Responsibilities • Act as the primary point of contact for a key, high-value client, • Build and maintain a strong, professional relationship, effectively managing the account from a quality perspective, • Lead and deliver customer presentations (PowerPoint), including performance reviews, investigations, and improvement plans, • Manage customer audits, visits, and quality reviews with a polished and professional approach, • Lead responses to customer quality issues, including 8D reports and corrective actions, • Oversee and maintain the Quality Management System (QMS) in line with aerospace standards, • Participate in and support contract review processes, ensuring quality requirements are clearly defined and delivered, • Drive corrective and preventative actions (CAPA) across the business, • Analyse and present quality data and KPIs, providing clear insight to both internal teams and the customer, • Collaborate with production, engineering, and supply chain to resolve issues and drive improvements, • Support supplier quality activities where required, • Mentor junior team members and promote a culture of quality excellence Key Requirements, • Proven experience in a Senior Quality Engineer role within aerospace or a highly regulated engineering environment, • Strong experience in a customer-facing / account management-style role, managing key client relationships, • Ability to take ownership of a key account, acting as a trusted advisor and representative of the business, • Demonstrable experience across core problem-solving disciplines, including: Quality Management Systems (QMS) Contract Review Corrective & Preventative Actions (CAPA) Root Cause Analysis (8D, Six Sigma, Lean methodologies), • Excellent presentation and communication skills, with strong proficiency in PowerPoint – this is a critical part of the role, • In-depth knowledge of AS9100 / ISO 9001 standards, • Experience leading customer audits and managing customer quality concerns, • Degree in a STEM discipline (Engineering, Manufacturing, Materials, etc.) or a relevant apprenticeship with demonstrable industry experience, • A qualification in Mathematics or Physics is advantageous but not essential; however, a strong practical understanding of both is required, • Engineering qualification (HNC/HND/Degree) advantageous What’s on Offer, • Competitive salary (dependent on experience), • Opportunity to join a globally recognised aerospace organisation, • A highly visible, client-facing role with real ownership and impact, • Clear career progression within an international business, • Exposure to cutting-edge aerospace projects and technologies, • Comprehensive benefits package How to Apply If you are a confident, customer-focused Quality Engineer who enjoys owning relationships as much as solving technical challenges, this could be the ideal next step in your career. Apply today or contact GMP Recruitment Agency Ltd for a confidential discussion. GMP Recruitment Agency Ltd are recruiting for this role on behalf of their client and are acting as an employment agency

GMP Recruitment are proud to be working in partnership with a well-established and highly respected manufacturer operating within the engineering sector. We are currently recruiting on their behalf for a Mechanical Design Engineer to join the Engineering team on a full-time, Permanent contract within the Worcester area. This role offers 39 hours per week under a flexible working hours policy, with a salary of up to £45,000 per annum, dependent on experience. The successful candidate will be responsible for mechanical engineering design, product maintenance and application engineering of dynamometers, systems and components, ensuring innovative, practical and cost-effective design solutions. The role will focus primarily on the Froude product line, translating customer requirements and internal initiatives into manufacturable designs while ensuring performance, quality, safety and regulatory standards are met. Mechanical Design Engineer – Main Responsibilities: • Design, develop and test mechanical components and assemblies using advanced engineering principles and tools., • Collaborate with project teams to ensure product designs meet customer specifications and regulatory requirements., • Produce and maintain technical documentation including specifications, drawings, manuals, and, • build and test procedures., • Set up and maintain components and Bills of Materials (BOMs) within Visibility., • Improve and refine existing product designs to enhance performance, durability and manufacturability., • Investigate and resolve component or system faults identified throughout the product lifecycle., • Design mechanical solutions tailored to specific customer requirements and applications., • Provide technical support to sales during the proposal and enquiry stages., • Support production during build, installation and product testing., • Provide technical guidance during installation and commissioning to ensure successful delivery., • Maintain professional knowledge and contribute to innovation and continuous improvement initiatives., • Work closely with engineering, production and field service teams to support project delivery., • Undertake additional duties as required to support business objectives. Mechanical Design Engineer – Required Skills and Experience: • HNC/HND or degree qualification in Mechanical Engineering or a related discipline., • Ideally 5 years’ proven experience within a mechanical engineering role., • Experience working with Product Lifecycle Management (PLM), Finite Element Analysis (FEA) and Computational Fluid Dynamics (CFD)., • Hands-on experience with Computer-Aided Engineering (CAE) and Computer-Aided Manufacturing (CAM)., • • Strong expertise using SolidWorks CAD software for design modelling and drawing generation., • Knowledge of engineering analysis tools such as ANSYS, ProMechanica or similar., • Experience using mathematical computing and analysis tools such as Matlab, Excel or LabView., • Solid understanding of engineering fundamentals including mechanics, kinematics, thermodynamics and materials science., • Strong analytical, problem-solving and creative thinking skills., • Ability to communicate complex technical information clearly., • Strong technical writing and documentation skills., • Manufacturing experience is preferred. AN IMMEDIATE START MAY BE AVAILABLE FOR THE SUCCESSFUL CANDIDATE. If this Mechanical Design Engineer role sounds like the right opportunity for you, please click apply or contact GMP Recruitment for further information. GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency

This company specialises in designing and delivering cutting-edge automated control solutions, including PLC, DCS, HMI, and SCADA systems. As industries continue to demand smarter, faster, and more efficient production, our project pipeline is growing rapidly—offering you the opportunity to work on complex, high-impact machinery that drives real-world innovation. As an Electrical Design Engineer, you will play a key role in bringing custom-engineered automation solutions to life. From initial concept through to final delivery, you will be responsible for developing robust, compliant, and cost-effective electrical designs tailored to each client’s unique requirements. Key Responsibilities: * Design and develop detailed electrical systems for bespoke machinery and automation projects * Produce circuit diagrams and electrical layouts using CAD software * Ensure all designs meet relevant standards, safety requirements, and best practices * Manage projects through the full lifecycle, from concept and design to implementation and delivery * Interpret and qualify customer technical requirements to develop optimal solutions * Provide technical support to customers via telephone and remote assistance * Prepare clear and professional technical reports, documentation, and specifications * Contribute to design for manufacture, cost efficiency, and standardisation initiatives Experience required: * HNC (or equivalent) in Electrical/Electronic Engineering or a related discipline * 3–5 years’ experience in an electrical design engineering role * Strong understanding of design for manufacture, cost control, and standardisation * Proficiency with electrical CAD software (AutoCAD Electrical desirable) * Excellent problem-solving skills and attention to detail

Our client is a leading provider of specialist laboratory instrumentation, supporting customers across a wide range of industries throughout the UK. Due to continued growth, they are now seeking a Field Service Engineer to join their established team, covering the Southwest region. This is an excellent opportunity for an electrically biased engineer to join a highly respected organisation offering full training, long term career development, and the chance to work with advanced technology. Candidates living in or close to Gloucester, Worcester, Kidderminster or Hereford are of particular interest. The successful candidate will be responsible for the service, maintenance, calibration and repair of specialist equipment at customer sites. You will also provide technical support and build strong working relationships with clients. Please note this role involves regular travel and occasional overnight stays. Field Service Engineer Responsibilities: Carry out planned preventative maintenance, calibration, and repair of equipment at customer sites. Diagnose faults and complete repairs efficiently, ensuring minimal downtime for customers. Provide technical support both on site and remotely. Complete detailed service reports and maintain accurate records. Maintain tools, test equipment, and vehicle stock levels. Work closely with internal teams to support customer requirements. Identify potential service or upgrade opportunities where appropriate. Field Service Engineer Requirements: Electrical or electronic engineering background with a minimum of a level 3 qualification. Experience working in a field service or maintenance environment. Previous experience within laboratory instrumentation or similar highly desirable. Strong fault finding and diagnostic skills. Good communication and organisational skills. IT literate. Full UK driving licence. Flexible approach with willingness to travel and stay away from home occasionally. Field Service Engineer Benefits: Salary negotiable depending on skills and experience. Company car. Achievable performance related bonus up to 10%. Life insurance and private healthcare. Company pension scheme. Allowances for early starts and late finishes. Lunch allowance provided. Ongoing training and development. Opportunity to work with advanced technology. Stable, growing organisation with long term career prospects. Ex military candidates are strongly encouraged to apply. Suitable backgrounds include Royal Navy, British Army (REME), or Royal Air Force engineers with an electrical or electronic bias. TPBN1_UKTJ

Applications Engineer – CNC Mill/Turn Worcester (UK travel required) £36,000–£42,000 + door‑to‑door travel pay | OTE c.£50,000 | Permanent This role suits an experienced CNC Programmer who wants to step away from day‑to‑day shop floor work into a technical, customer‑facing position. Joining a well‑established CNC machine tool manufacturer, you’ll use your mill/turn expertise to support customers, assist with machining challenges, and deliver practical applications support. Full applications training will be provided. Responsibilities Deliver machining support and technical guidance to customers and internal teams Plan and carry out cutting trials, machine demonstrations, and presentations Provide training on CNC controls and CAM software Attend UK and overseas exhibitions as a technical representative Respond to technical queries and provide on‑site support where needed Support project handovers alongside sales and engineering teams Maintain knowledge of tooling, machining methods, and measurement technology Requirements Proven experience programming and setting CNC mill/turn machines Competent with CAD/CAM software Background in subcontract machining or precision engineering Clear communication skills and a practical approach to problem solving Level 3 Engineering Apprenticeship or equivalent HNC/HND in Mechanical or Manufacturing Engineering is desirable but not essential Package Salary of £36,000–£42,000 depending on experience Door‑to‑door travel pay, with OTE around £50,000 25 days’ holiday plus bank holidays 8% employer pension contribution Private medical insurance Life assurance (4× salary) Sick pay scheme Paid overtime with enhanced rates Free parking, uniform, and subsidised canteen Working hours: Monday to Friday, 08:15–16:30 This is a strong opportunity for a CNC Programmer looking to move into an applications role with structured training, long‑term development, and solid earning potential. Data Protection Notice: By applying for this position, you consent to Recruit Engineering processing and storing your personal data, including your CV, contact details, and any other relevant information, for the purpose of providing work-finding services. This consent includes forwarding your details to our clients and storing your information on our recruitment software database. Your consent will last for two years, and you can withdraw it at any time by contacting us in writing or via email

Service / Commissioning Engineer UK Based - Extensive Travel (UK, Europe & Overseas) £38,000 Basic | OTE up to £60,000 Flexible working with regular travel & time away Our client is a well-established engineering manufacturer supplying specialist industrial equipment worldwide. They are looking to strengthen their service team with an experienced Service / Commissioning Engineer to support installations, commissioning and aftersales service at customer sites. This role offers strong earning potential, international travel and long-term career development within a stable and growing business. Responsibilities - Service / Commissioning Engineer Commission industrial equipment at customer sites in the UK, Europe and overseas Carry out extended commissioning projects depending on plant size Take full responsibility for on-site Health & Safety during service and commissioning Liaise closely with customers, contractors and site engineers to ensure successful project delivery Deliver operator and maintenance training to customers Attend emergency breakdowns and planned service visits Diagnose faults and ensure correct tools and spares are available Build strong working relationships with customers at all levels Produce clear written and verbal reports on progress and technical issues Work independently, managing workload and priorities effectively Participate in out-of-hours service support when required Qualification / Experience - Service / Commissioning Engineer Electrical engineering qualification (ONC/HNC, City & Guilds or equivalent) Hands-on electrical engineering experience within an industrial environment Broad engineering knowledge including mechanical and hydraulic systems Strong fault-finding and problem-solving ability Good understanding of Health & Safety legislation Comfortable working in potentially hazardous environments Willingness to travel and work away from home Previous international or overseas work experience advantageous Benefits - Service / Commissioning Engineer Competitive basic salary with strong earning potential Company pension contribution Life insurance 33 days holiday including bank holidays, increasing with service Fully expensed company car or van Tools provided Company credit card For more information on this role, please contact Kieren Provis on 01453 829776, or send a copy of your CV to For details of other opportunities available within your chosen field, please visit Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ

The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham

Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills will be valued, we'd love to hear from you. This is an outstanding opportunity to join a market-leading organisation at the forefront of automated machining systems. BASIC SALARY: £40,000 - £50,000 (depending on experience) BENEFITS: · Overnight payment for any nights away · Company Car or Van · 25 Days Annual Leave (plus Statutory Days) · Pension - matched to 5% of salary · Private Healthcare · Life Assurance · Income Protection cover LOCATION: Midlands based, with regional and national travel as required (5 days on the road per week). COMMUTABLE LOCATIONS: Birmingham, Rugby, Leicester, Wolverhampton, Solihull, Worcester, Royal Leamington Spa, Coventry, Warwick. Due to continued growth, we are seeking a skilled Service Engineer to support customers across the West Midlands. As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing a colleague until you are competent and ready to work solo. KEY RESPONSIBILITIES: Service Engineer, Maintenance Engineer - Industrial Capital Equipment, Machinery, Automation Solutions As our Service Engineer, your job will include: · Install, commission and service advanced high-precision manufacturing systems at customer sites · Diagnose mechanical, electrical, and software-related issues · Carry out planned and reactive maintenance · Provide technical support and customer training · Ensure high-quality service delivery and customer satisfaction · Work independently while also collaborating with a wider UK engineering team PERSON SPECIFICATION: Service Engineer, Maintenance Engineer - Industrial Capital Equipment, Machinery, Automation Solutions To be successful in your application, you will have a proven track record of experience of working in an industrial Service Engineer role, within capital equipment (or similar). In addition to this you will also be able to demonstrate: · A background in machining, CNC, precision engineering, automation or similar. · Hands-on experience installing, maintaining, or servicing capital equipment. · Strong mechanical and electrical fault-finding skills. · Confidence working in production/manufacturing environments. · Excellent communication and customer facing skills. · A full driving licence, passport, and flexible to conduct overnight stays in the UK, and skills training in Switzerland (or occasional overseas work). · Confident communication, with the adaptability to engage at all levels. · A methodical approach with the ability to work independently, manage your time, and deliver accurate results. OUR COMPANY: We are a highly respected manufacturer of advanced production machinery used across fast-paced manufacturing environments. Known for engineering excellence and exceptional customer service, we supply high-precision automated equipment utilised across a range of industrial sectors by customers across print, packaging, composites, textiles, and other fast-moving industries. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Plant Engineer - Industrial Capital Equipment, Industrial Machinery, Automation Solutions INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18247, Wallace Hind Selection

Area Breakdown Co-ordinator Worcester £14.82/hr to £20.40/hr (equivalent £28,899 to £39,774) Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to join a market-leading machine tool manufacturer with a long-standing industry reputation. A position has arisen within the Service department for an office-based coordinator supporting a section of the breakdown team. Job Description: This is a key role within the Service department, supporting customers and field-based breakdown engineers across a regional area, arranging site visits to resolve machine breakdowns. This office-based role requires strong organisation, communication, and coordination skills. Responsibilities include scheduling engineers, discussing faults and job expectations with engineers and customers, and invoicing completed work. The successful candidate will develop machine tool knowledge and become a key member of the UIF Service Co-ordination team. The Person: The ideal candidate will have a positive, proactive attitude, strong problem-solving ability, and be able to work independently or as part of a team. Flexibility is essential to meet team targets and support engineers and colleagues when required. Confident communicating at manager/director level Knowledge of machine build processes and structure Computer literate (Excel, Word, PowerPoint, scheduling systems) Experience in planning and coordinating work Able to manage customer and engineer expectations Strong telephone and communication skills Able to understand technical written reports The Reward The successful candidate will join a multi-national manufacturing company offering excellent career progression, 25 days holiday plus bank holidays, x2 salary life insurance and wellbeing programmes, an Aviva pension (5%), free uniform and parking, and a subsidised on-site restaurant. Working hours are Monday to Friday 08:15–16:30, with overtime paid at Time 1/3 for the first 2 hours, then Time 1/2, Saturday at Time 1/2 and Sunday at double time (Band 6–10). Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Proudly provide 24/7 support to our customer. At the core of the company groups, team up with 40+support engineers across the globe. Work side by side with our customers both on-siteand remote to assist every step of an exail product integration and operation.

This role involves resolving customer concerns, creating internal tools, and partnering across teams to enhance customer experience. A leading web development platform is seeking a Technical Support Engineer in Greater London. Candidates should have prior technical support experience and be familiar

A technology services provider in the UK is looking for an IT Support Engineer to provide technical assistance to clients across various industries. Responsibilities include resolving IT issues, supporting Internet and VoIP services, and ensuring customer satisfaction. The ideal candidate will posse

A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives.

Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping

Waterstons Limited is seeking a passionate Service Desk Engineer dedicated to delivering exceptional customer experiences. Enjoy unlimited holidays, a balanced work-life approach, and a supportive environment geared towards professional growth. In this hybrid role, you will provide technical support

About the job Senior Customer Support Engineer (EMEA) - Remote. Job Openings Senior Customer Support Engineer (EMEA) - Remote. Senior Customer Support Engineer.

A vibrant digital agency in the UK is seeking an IT Support Engineer to provide technical support across various platforms. The role is office-based and requires a high standard of customer service, knowledge of Microsoft systems, and troubleshooting skills.

As one of a team of IT Support Engineers your role will be to provide a first‑class level of support to education users. The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. To be the customer face of RM, ensuring our customers receive

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Customer service is paramount to us, which is why we only look f

Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. Whether you're building on our platform, supporting our customers, or shaping our story

The Customer Support Engineer (UKFSO) is ultimately accountable for the system being implemented based on the site design specifics including the on-site configuration, testing, cut and post cut support for Motorola’s solutions. The Customer Support Engineer may also provide consultation to both i

Previous technical experience in roles such as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, or Systems Engineer. The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. This position involves triaging support

Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire. Work on projects that support both internal and customer facing outcomes. The chance to join a supportive, forward-thinking team at a time of growth.

A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers. The role requires resolving complex technical issues, acting as a subject matter expert, and mentoring junior engineers.

A recruitment agency is seeking a Technical Support Engineer in the United Kingdom. The successful candidate will build strong relationships with technical stakeholders, provide support, and assist with strategic planning. A degree in Mechanical Engineering and experience in a technical sales role i

RSM UK is seeking a Senior Support Engineer to join their consulting team in the United Kingdom. You will support both internal teams and clients by ensuring the stability and performance of their SaaS-based products. Key responsibilities include managing support cases, communicating effectively wit

A recruitment agency is seeking a Customer Support Engineer with a strong background in Linux systems to join a growing technical support team. This role involves supporting installations and ensuring system configurations are effective and reliable.

A prominent IT services company is seeking an enthusiastic IT Support Engineer to provide customer-focused support at a Central London site. Key responsibilities include managing workloads to meet SLAs, providing second-level support across various equipment, and documentation management.

We are more than 2,500 employees in a customer‑focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. Are you looking for a position in which you can be challenged, be part of a winning team and grow your technical a

Info about what the Junior Customer Support Engineer role entails. A highly technical customer support position where youd be the go-to problem solver for clients using advanced na. An opportunity to join a UK-based engineering company that designs and manufactures high-precision positioning and nav

With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. Support events, social media updates, and community engagement activities. A confident, approachable personality and a natural flair f

Other responsibilities include scheduling appointments, handling correspondence, maintaining records, and providing general administrative support to ensure smooth office operations. Strong Phone Etiquette and customer-focused Communication skills. Exceptional Customer Service and the ability to pro

Work alongside school staff and external agencies to coordinate support. Maintain clear and accurate records of support provided. Experience working with children, families, or in a support role.

Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrative tasks, share customer feedback, and h

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Educate customers in the different ways they can do their banking, supporting them in choosing the right ser

Supporting the sales team with general administrative tasks. Handling customer enquiries and providing a high level of service throughout. Previous customer service or sales administration experience would be beneficial, but is.

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Educate customers in the different ways they can do their banking, supporting them in choosing the right ser

Within this service, we support young people of mixed age and gender and continually have incredible successes. You will join a strong, supportive team in helping young people with complex needs. We already have 27 Ofsted ‘Outstanding Provider’ Awards – Join us as a Senior Support Worker&

What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our