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Closing date: 10-03-2026 Customer Team Member Location: 21 Lichfield Avenue , Ronkswood, WR5 1NP Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: 2pm to 8pm or 6pm to 11pm, including weekends Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience, • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members, • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together, • Support your local community – get involved in all kinds of activities and events! This job would suit people who have, • A genuine care for the needs of customers and members, • Great people skills, with the ability to build positive relationships with customers and colleagues, • A positive approach to change and problem solving, • The flexibility to work a range of different shiftsWhy Co-op?, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Full, paid training and dedicated support for your personal development and career progression, • Rotas shared three weeks in advance and accessible on your phone

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

ICT Field Service Engineer Location: UK – Based at our Worcester offices in WR2 6NJ, with regular field-based client visits. Employment Type: Full Time The Role As an ICT Field Service Engineer, you will be a key part of our customer-facing technical operations. The position involves frequent on-site visits to client premises, delivering hands-on technical support and building strong customer relationships. You will work with a diverse range of technologies across multiple sectors. You will provide a mix of remote and on-site support, diagnose and resolve technical issues, and ensure an exceptional level of service at all times. Excellent communication skills—both written and verbal—are essential, as you will guide customers through troubleshooting steps and represent the organisation during site visits. Responsibilities • Provide extensive on-site support, acting as the primary technical resource during customer visits. • Conduct regular scheduled and reactive site visits to diagnose, troubleshoot, and resolve complex technical issues that cannot be handled remotely. • Perform full on-site system reviews, including workstation, server, and network health checks. • Install, configure, and maintain computer systems, servers, networking hardware, and peripherals during site deployments. • Carry out on-site network troubleshooting, including cabling checks, switch configuration, Wi-Fi optimisation, and fault isolation. • Support customer office moves, on-site equipment rollouts, and infrastructure upgrades. • Provide remote support for hardware, software, and network issues when not on-site. • Collaborate with vendors to identify issues and implement fixes., • Conduct regular system maintenance tasks such as backups, restores, updates, and physical server checks. • Manage and maintain infrastructure including Windows Server, Windows OS, Azure AD, Active Directory, and Office 365 environments. • Document and track all support activities using our ticketing system (Halo PSA). • Assist with bespoke software installations and updates., • Support the resolution of network-related issues including VPN, LAN, DNS, and firewall troubleshooting. • Work closely with team members to deliver IT and telephony technical solutions. • Participate in out-of-hours maintenance windows (e.g., server updates, project rollouts) where required. What We Need • Experience with Windows Server, Windows Operating Systems, Android, iOS, and Office 365. • Strong understanding of network protocols, VPNs, LANs, DNS, and Firewalls. • Experience with backup and recovery platforms such as Veeam and Acronis. • Proficiency in Active Directory and Microsoft Exchange administration., • Experience supporting cloud migrations (e.g. on-premises to cloud)., • Knowledge of anti-virus deployment and maintenance., • Experience configuring and troubleshooting DrayTek firewalls and modems. • Hands-on experience with Ubiquiti networking hardware., • Strong analytical and problem-solving abilities., • Excellent communication skills for both remote and on-site interactions., • Ability to work in a fast-paced, customer-focused environment., • Willingness to travel, including to non-local customer sites. Nice to Haves • Understanding of 3CX and other VoIP/telephony platforms., • Knowledge of Linux-based operating systems., • Experience working with AWS cloud environments. Qualifications and Education Requirements • GCSE English, Maths, and Science (Grades A–D) or equivalent., • Relevant computing or IT qualification (or equivalent professional experience aligned to the required 5 years). Must Haves • Minimum 5 years’ experience working within an IT support role., • Minimum 2+ years’ experience working within a Managed Service Provider (MSP) environment. • Full UK driving licence with no more than 3 penalty points and access to own vehicle. • Right to work in the UK. What We Offer Competitive salary from 30k per annum based on your previous experience and proven track record. Market-leading, company-funded training courses and certifications Career progression opportunities 25 days holiday plus bank holidays Optional 2 further paid days leave to work in your nominated charity of choice Pension scheme On-site parking Engaging social events and team-building trips Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence

Immediate Start, Temporary, Customer Accounts Administrator, Droitwich, Full time, Hybrid, £25k Your new company Hays are pleased to be working with this growing Droitwich organisation who are on the lookout for the right candidate to join them and start immediately. Your new role • Preparing and issuing customer contracts to enable the start of billing, • Supporting a seamless customer journey, including the creation of tailored payment schedules, • Responding promptly to customer enquiries and maintaining accurate records in Salesforce, • Collaborating with internal departments to resolve customer issues efficiently and courteously, • Managing cancellations, updating customer accounts, and generating final invoices, • Handling refund requests and maintaining clear communication with customers, • Processing promotional offers by verifying customer eligibility and updating internal systems, • Assessing and processing buyout eligibility for new customers, • Assisting the Credit Controller with payment chasing and arranging payment plans when required, • Providing support across other departmental tasks as needed, • Addressing issues proactively and in alignment with company values, • Updating customer accounts in compliance with GDPR requirements, • Hybrid work with 2 days in the office per week (once training has been completed)., • Free parking on site, • Friendly team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4769641

Sales Executive £24,000 - £28,000| Worcester | Permanent An established and growing insurance provider is looking for an enthusiastic Sales Executive to join their expanding team in Worcester. This role is ideal for someone at the early stages of their career who is eager to break into sales, build confidence, and progress within a supportive and reputable business. If you’re motivated, people-focused, and keen to develop your skills, this is a fantastic opportunity to kick-start a rewarding career in the insurance sector. What you’ll be doing: • Speaking with new and existing customers to understand their needs and recommend suitable insurance solutions, • Spotting opportunities to upsell, cross-sell, and maximise value for both the customer and the business, • Building rapport and strong customer relationships to encourage loyalty and retention, • Working towards achievable sales and service targets as part of a high-performing team, • Providing a friendly, professional, and customer-centred experience at all times Who we’re looking for: • Some experience in customer service, retail, telesales, or any customer-facing role, • A confident communicator with a positive, enthusiastic approach, • Ambitious and eager to grow within a sales environment, • Reliable, proactive, and motivated to achieve targets and learn on the job, • Someone who thrives in a supportive team and is keen to build a long-term career What’s in it for you? • Salary up to £28,000 (depending on experience), • Monday–Friday, 37.5 hours, plus 1 in 4 Saturday mornings (9am–12pm), • Full training provided – no previous insurance experience required, • Ongoing development and clear progression pathways within a growing business, • A collaborative, friendly culture where hard work and success are recognised

Development Sales Manager West Midlands Region, Worcester Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic West Midlands region, based around the Worcester area. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. RESPONSIBILITIES: • To manage and control the Development sales function from pre-start to post completion, • Meet prospective customers and maintain primary point of contact throughout customer journey, • Manage the requirements and expectations of customers throughout the house buying process,, • Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards REQUIREMENTS: • Experience of high-performance in a Sales role with a Housebuilder, • A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service, • Experienced in problem solving and the ability to analyse/report on issues that could affect the development, • Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Excellent commission structure, • Company contribute 6.5% to your pension, plus other benefits

Role Overview We are seeking a Digital Workspace / Field Engineer to join an established end user support function delivering high quality IT services across multiple UK locations. This is a field-based role with a base office, requiring regular travel to client and office sites. You will play a key role in maintaining secure, compliant, and high performing digital workspaces for end users, supporting hardware, software, and mobile technologies while delivering an excellent customer experience. Key Responsibilities • Provide 2nd Line End User Support for hardware, software, and application issues, • Manage incidents and service requests via the ITSM platform (e.g, Hornbill), • Build, configure, and deploy Windows 10/11 laptops and desktops, • Deliver Laptop Refresh programmes and device lifecycle management, • Administer Microsoft Intune, Autopilot, and mobile device management, • Perform software installations, updates, and patch management, • Monitor device compliance, antivirus, and security tooling, • Support Active Directory administration, including group policies, • Provide basic network troubleshooting (TCP/IP, LAN/WAN), • Assist with small scale project delivery and rollout initiatives, • Maintain strong communication with stakeholders and end users, • Proven experience in a 2nd Line / Digital Workspace / EUC / Field Engineer role, • Strong knowledge of Windows 10/11 and Microsoft 365, • Hands-on experience with Microsoft Intune and device management tools, • Experience delivering Laptop Refresh / Device Rollout programmes, • Familiarity with ITSM / ITIL environments, • Understanding of Active Directory administration, • Basic network troubleshooting skills, • Excellent customer service and communication skills, • Comfortable working in client-facing environments, • Experience with Mobile Device Management platforms (e.g., MobileIron), • Knowledge of deployment tools such as PDQ, • Exposure to Autopilot and modern endpoint provisioning We are looking for a hands-on, personable, and proactive engineer who enjoys variety, thrives in a client facing environment, and takes ownership of issues through to resolution. The ideal candidate will balance technical capability with strong interpersonal skills and be comfortable operating both independently in the field and collaboratively within a central IT team. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Title: Head Of Networks Location: Droitwich (Hybrid with occasional travel) Job Type: Full-Time (40 hours per week) - (on call as required) Salary: up to £85,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Networks will lead the end-to-end management and strategic development of Airband’s network and physical infrastructure. This pivotal role oversees ISP network operations—including IP core, BNG, access, capacity, and CPE—while managing the full lifecycle of physical assets such as FTTP infrastructure, legacy FWA sites, cabinets, and private facilities. Combining technical expertise with strong leadership, the post holder ensures network services and infrastructure are reliable, scalable, secure, compliant, and cost-effective. Responsibilities include technical direction, asset lifecycle and financial management, and team leadership. Working collaboratively with Network Operations, Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance • Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support for ISP services., • Ensure day-to-day availability, performance, and security of the ISP network., • Operate and maintain broadband network infrastructure including:, • BNG platforms (subscriber management, authentication, policy control, QoS), • IP core and aggregation networks (routing, MPLS, VRFs, segment routing), • Internet transit, IXPs, peering, and interconnects, • Oversee IP address management, including RIPE allocations, DHCP, CGNAT platforms., • Ensure effective support and lifecycle management of the CPE estate, including firmware, provisioning, TR-069/USP ACS platforms, and interoperability testing., • Monitor and manage network capacity across access, backhaul, and core layers, planning upgrades ahead of demand., • Develop and implement asset management strategies for physical infrastructure assets, including FWA sites, cabinets, and private facilities., • Conduct asset condition assessments, audits, and performance evaluations., • Track asset lifecycle status, performance, service life, and replacement schedules., • Ensure assets are operated and maintained in line with industry standards, regulatory requirements, and organisational objectives., • Maintain accurate asset and network records using asset management systems, GIS, and network management tools., • Produce regular reports covering asset condition, network performance, risks, compliance, maintenance activity, and financial performance., • Identify and mitigate operational, financial, environmental, and security risks related to network and infrastructure assets., • Ensure compliance with all relevant legislation, regulations, safety standards, and best practices., • Own and manage budgets for network and infrastructure assets, including hardware, software, licensing, maintenance, and capacity expansion., • Forecast future investment requirements based on growth, asset condition, and technology roadmaps., • Develop long-term network and asset management strategies aligned to business objectives. Stakeholder & Vendor Management • Work closely with Engineering, Operations, Field Engineering, Customer Service, and Project teams to align asset and network priorities., • Liaise with regulators, contractors, service providers, and vendors to ensure effective delivery of maintenance, upgrades, and projects., • Build and manage strong supplier and partner relationships. Leadership & People Management • Set clear objectives, performance standards, and expectations for team members., • Provide coaching, mentoring, and regular feedback to develop skills and performance., • Allocate work effectively based on skills and priorities., • Lead teams through change, fostering engagement, accountability, and continuous improvement., • Strong Management expertise in IP networking and ISP infrastructure, • Proven infrastructure asset management experience, • Strategic thinking with the ability to develop long-term plans, • Strong financial and commercial acumen, • Excellent leadership, people management, and coaching skills, • Strong analytical, data-driven decision-making capability, • Excellent written and verbal communication skills, • Strong organisational and planning skills with the ability to manage competing priorities, • Proactive problem-solving mindset with high attention to detail, • Flexible, adaptable, and resilient in a changing environment, • 5+ years’ experience in network and/or infrastructure management roles, • In-depth knowledge of IP networking, TCP/IP, and data protocols, • Proven experience managing teams and operational environments, • Full UK driving licence, • CCNA, CCNP or equivalent networking certification, • Familiarity with ISO 55000 / ISO 55001 asset management standards, • IAM certification or qualification, • BSc degree in Computer Science, IT, Engineering, or related discipline What can Airband Offer you? • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans., • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Job Title: Data Operations Manager Location: Midlands (Droitwich) Job Type: Full-Time (40 hours per week) (Hybrid) Salary: Up to £65,000 per annum Job Summary: As the Data Operations Manager your role reports to the Head of Platforms & Data, leading our data engineering and integration requirements and ensuring seamless data services for the business from data modelling, data analysis, provisioning data for consumption and supporting business reporting and intelligence aligned to business strategy. This role is responsible for managing data engineers, overseeing the development of automated pipelines in Databricks, and driving efficient data operations that support business needs. Responsibilities Data Operations & Integration • Oversee the design, development, and maintenance of automated data pipelines in Databricks, ensuring efficiency and scalability., • Manage data integrations across various platforms, ensuring seamless data flow between systems., • Ensure data quality, governance, and compliance with industry standards and business requirements., • Optimize ETL/ELT processes to improve performance and reliability. Team Leadership & Collaboration • Lead and mentor a team of data engineers, fostering a culture of innovation and continuous improvement., • Collaborate with business stakeholders to understand data needs and deliver solutions that drive insights and decision-making., • Work closely with data analysts, scientists, and IT teams to ensure alignment on data strategy and execution. Automation & Performance Optimization • Drive the automation of data workflows, reducing manual intervention and improving efficiency., • Monitor and optimize data pipeline performance, ensuring minimal downtime and maximum reliability., • Implement best practices for data engineering, including version control, testing, and documentation. Data Services & Business Enablement • Provide data services that empower business teams with reliable, timely, and actionable insights., • Ensure data accessibility and usability for reporting, analytics, and AI/ML initiatives., • Develop self-service data solutions, enabling business users to leverage data effectively. Person Specification • A role model, able to always demonstrates and uphold Airband’s values., • Excellent planning and organisational skills, resilient with the ability to successfully manage conflicting priorities., • Self-starter, able to take the lead and brings projects and tasks to completion, • An eye for detail, focused on implementing robust controls and processes, • Has tenacity with repeated and enduring efforts to overcome obstacles and/or to complete tasks, • Pursues excellence in line with the organisation’s norms and values Essential • Proven experience in managing data operations, integrations, and engineering teams., • Strong expertise in Databricks, including Delta Lake, Spark, and automated pipeline development., • Hands-on experience with ETL/ELT processes, data governance, and cloud-based data platforms., • Proficiency in SQL, Python, or Scala for data processing and automation., • Familiarity with data architecture, warehousing, and business intelligence tools. Desirable • Experience with Azure Data Services, AWS, or GCP., • Knowledge of CI/CD for data pipelines and DevOps practices., • Understanding of data security, compliance, and regulatory requirements Airband Benefits • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Head Chef you will be proactively managing and supporting a catering team as well as creating a platform for financial growth through cost control and culinary excellence. Recruiting, training, supporting and people development to deliver an efficient, high quality service to Elior UK, customer and client Maintaining, ordering and controlling food stocks within budget Ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues Working Pattern: Monday to Friday | 7.00am - 3.30pm | 40 hours per week What can you bring? Proven leadership ability with a proactive, hands-on approach Genuine interest in customer service excellence Focused on the front line Catering experience essential with chef skills 2+ years experience as Head Chef or Sous Chef ready for their next step Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Temporary Credit Controller Location: Worcester, WR2 Duration: 812 weeks (potential to be extended) Pay Rate: £14.00 £16.00 per hour (DOE) Hours: 37 hours per week Working Pattern: Monday to Friday with flexible start times between 7:30am and 9:00am The Role We are currently recruiting for an experienced Credit Controller to join a busy Accounts team on a temporary basis for 812 weeks. This role will suit someone confident in chasing outstanding payments, reducing debtor days, and managing credit control queries in a professional and efficient manner. You will be working in a target-driven environment and will play a key role in supporting the wider finance function during a busy period. Key Responsibilities Chasing outstanding payments and collecting arrears in a timely manner Sending arrears letters and customer statements Posting cash receipts using Sage Updating debtor reports and maintaining accurate records Handling customer queries quickly and efficiently Liaising with solicitors where required Providing timely and accurate information to the accounts team About You Previous experience in a credit control or accounts receivable role Confident communicator with strong customer service skills Able to work under pressure and meet deadlines Strong numeracy and attention to detail IT-literate with experience using Excel, Word, Outlook and Sage (Sage 200 desirable TPBN1_UKTJ

Sales Co-ordinator | Worcester | Up to £32,000 & Real Career Progression Kick-start your career with a fast-growing, high-energy team! Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new? If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career. Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challengekeep reading. Key Responsibilities of the Sales Co-ordinator: Youll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. Youll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams. Sales & Business Development Guide customers towards the right products and solutions Take accurate, professional sales orders Spot opportunities to upsell promotional items Help eliminate order errors and returns Customer Service Excellence Be a friendly, professional point of contact via phone, email and in person Keep customers updated on delivery times and schedules Resolve complaints quickly and positively Build strong relationships that drive repeat business Operational & Admin Support Keep customer records accurate and up to date Enter and process orders daily Handle documentation and internal admin Ensure on-time despatch of all orders Follow up with customers post-delivery to ensure satisfaction Support marketing activity and events, including exhibitions Qualifications & Skills Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude) Comfortable learning and communicating technical product information Previous customer-facing experience (retail, hospitality, service etc.) Strong relationship-building skills Confident multitasker with solid organisational ability Good Excel/Word skills and strong numerical ability ERP/CRM experience is beneficial Export or logistics knowledge is a plus Working Conditions Competitive salary, £26,000 - £32,000 DOE Based in Worcester (95% office-based) Occasional travel during training or busy periods A full driving licence is required Ready to grow your career? If youre excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, wed love to hear from you. APPLY NOW for immediate consideration. TPBN1_UKTJ

Planning Optimisation Manager - Worcester Monday to Friday 09:00 1730 (Will need to work Afternoons and Sundays as cover) ? Are you a data-orientated transport planner who thrives on optimising networks and improving performance? ? Do you enjoy challenging the status quo, closing the gap between plan and actual, and driving real operational change? ? Can you work in a fast-paced environment, balancing multiple stakeholders while keeping compliance and service at the forefront? ArrowXL is looking for a Planning Optimisation Manager to join our team. Based at our Worcester depot, youll be empowered to make a real impact within a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will optimise vehicle routing across the network, monitor KPIs, ensure legal compliance, and work closely with Commercial, Operations, Sales and IT teams to deliver the most efficient and effective transport plan - while providing planning cover across trunking, first mile and final mile when required. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to • or apply today! What will the role involve? Ensuring optimal routing of vehicles to meet customer requirements, legal compliance and organisational KPIs Challenge sites on Plan versus Actual Failures reasons and plans to reduce the gap Provide cover for annual leave for Network analysis Manager Identifying opportunities for efficiency, implementing data-driven strategies, and leading continuous improvement initiatives. Monitoring KPIs (forecast accuracy, delivery, analysing performance, and reporting insights. Collaborating with Commercial, Sales, Operations, and IT teams to achieve the most efficient plan meeting targets for all areas Ensure integrity of orders in monitored and issues are dealt with throughout planning day Create and maintain Dashboard and KPIs for trunk planning and review daily / weekly with Network control to ensure trunking efficiencies Updating transport systems accurately and in real time as and when changes occur Responding to internal enquiries regarding route capacity to ensure customer requirements are fulfilled to the highest possible standards Provide cover for both First and final mile planning What are we looking for in our Planning Optimisation Manager? At least 2 years working in a busy transport operation within the traffic office Management experience preferable Experience working with a transport planning system Strong organisational and problem-solving skills Working knowledge of legal compliance regarding transport (working hours etc.) Able to work under pressure and prioritise activity Good communication and presentation skills essential Ability to manage all stakeholders Self-starter who is always looking for ways to improve the way we do things Ability to cope with rapid pace of change Can be relied upon to deliver to tight deadlines Whats in it for you? What are the benefits? At ArrowXL, were always striving to make the world of delivery a better place. When you join us, youll receive a comprehensive salary and benefits package - but more than that, youll become part of an organisation that values collaboration , innovation, and personal growth. Some of the benefits of working with us include: Annual Leave 34 days entitlement (including statutory bank holidays) which increases with service Holiday Buy Scheme Buy up to 5 additional days Competitive Pension Plan options Plus company contributions Private Medical Insurance via Bupa Life Insurance Company funded 2x basic salary life cover from day one Medicash An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills Employee Assistance Programme Free 24/7 confidential wellbeing support Progression and Development Opportunities Department specific technical training and Internal Management Development Academies Staff Discount at (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items) Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios Cycle to work scheme In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts Long service awards We go out of our way to recognise and reward our colleague commitment with our long service awards programme Employee of the month Winners receive £25 voucher, certificate and Hall of fame recognition CEO Award of the month Winners receive £100 voucher, certificate and Hall of fame recognition Departmental Incentives Year-round departmental competitions, seasonal incentives and fantastic gifts Retail Discounts Huge discount savings in supermarkets ( Asda, Tesco, Morrisons and Sainsburys ), Fashion discounts with ( Adidas, Asos, H&M, Boohoo, JD and Matalan ) and Technology discounts with ( Apple, Argos, Currys/PC World and John Lewis ), plus many more savings How to Apply Its quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. Were excited to hear from you! At ArrowXL, were proud to be an equal opportunity employer. Were committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - well do everything we can to make your experience smooth and positive. Were a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people: Ready to make an impact? Apply now and take the next step in your career with ArrowXL! TPBN1_UKTJ

Catering Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Were looking for an experienced Catering Manager to lead the delivery of food and beverage services across our racecourse venue, ensuring operational excellence and outstanding customer service at every event. This is a hands-on leadership role where youll be supported by a dedicated team while playing a key part in the successful planning, delivery, and commercial performance of race days and events. About us Arena Racing Company does so much more than lead the UKs largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, its our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. Work Perks of being a Catering Manager Annual passes to attend any of our 21 venues Discounted food & ARC days out Cycle to work scheme Holiday allowance increasing with length of service up to 28 days Company life assurance scheme Discretionary group annual bonus schemes to reward your hard work Support with study through our study assistance schemes And so much more About the role As Catering Manager, you will take responsibility for the day-to-day catering operation across the racecourse, leading from the front and setting the standard for service, safety, and consistency. You will: Lead the setup, delivery, and close-down of race days, functions, and events Liaise closely with on-site Business Coordinator and delivery teams to ensure seamless communication and event execution Promote a strong safety-first culture , ensuring full compliance with food hygiene, HACCP, and health & safety standards Ensure all hospitality and retail bars are fully stocked, organised, and ready for service Deliver exceptional customer service, ensuring all guest expectations are met and exceeded Commercial & Operational Management You will play a key role in driving performance by: Maximising sales through effective selling techniques, promotions, and team product knowledge Managing GP, controlling costs, and minimising waste Completing accurate stock management and regular stocktakes across food, beverage, disposables, and chemicals Managing labour schedules within budget and adjusting in line with sales demand Ensuring accurate input and maintenance of all cost, sales, and stock records Team Leadership & Development People are at the heart of great hospitality. In this role, you will: Recruit, train, engage, and retain a high-performing catering team Ensure team members are professional, friendly, and customer-focused at all times Work with staffing teams to ensure the right skills are in place for each event Communicate customer requirements clearly across departments to support effective planning Act on customer feedback and satisfaction surveys to drive continuous improvement About You Have management or supervisory experience in hospitality or retail catering Be knowledgeable in licensing, food hygiene, and health & safety Be highly organised, customer-focused, and detail-oriented Have the ability to drive high operational standards and exceed customer expectations Be confident using IT systems, including Microsoft Office, EPOS, and stock management systems Be positive, approachable, and a strong team player Hold a Personal Licence (desirable but not essential) If youre passionate about hospitality and ready to take the lead in delivering exceptional catering experiences, wed love to hear from you. At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. TPBN1_UKCT